All hotels in Florence, Italy
1 room, 2 adults
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Via Di Novoli 59, Florence, FI, 50127, Italy, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 304 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    3.5

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Excellent Stay!"
good hotel. very neatly setup. direct bus no. 22 from station and to downtown. Convenient.
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, we are really happy to know that your stay in our Hotel was excellent. Your kind words make us so proud and we desire to thank you for this. Hoping to welcoming you soon in Starhotels, Kind regards Gaetano Gatti - General Manager
1 night romance trip Oct 9, 2015
Puneet
IN
5.0 / 5Outstanding
We stayed at the hotel as it has free parking. Major sights are about a 20 minutes bus ride to the town- and the bus stop is right next to the hotel. Hotel itself is beautiful and very well maintained. There are a couple of decent restaurants right next door and a small shopping center is at a 5 minutes walking distance. Overall I would rate the hotel very highly for its convenience and for its service.
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, Thank you for the kind words you shared on Starhotels Tuscany. We are glad to hear that you have appreciated both the quality and the service of the hotel: our priorities. The positive experience you shared make us so proud. Thank you for choosing us and hoping to welcome you soon in one of our Starhotels, Kind regards, Gaetano Gatti - General Manager
1 night family trip Oct 5, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great hotel in Great Florance."
Great Hotel. Very clean and nice. Bus takes you from the hotel to the center. Great huge supermarket 1 minute walk.
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, thank you for the your time spent to convey your views about our Starhotels Tuscany. It is a great pleasure to hear that your expectation were satisfied. These kind words motivates us to reach our high standards day by day. Hoping to welcome you very soon in one of our Starhotels, Kind Regards Gaetano Gatti - General Manager
1 night family trip Sep 27, 2015
Amit
IE
3.0 / 5Good
"Watch your charges"
We shared expenses with another couple. Upon checkout they were charged the appropriate one half of the bill and we were charged the whole thing. We have written the hotel multiple emails and phoned them without resolution. Nice place to stay but watch your charges before you check out!!
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, we apologize for the inconvenience on your hotel bill. The overcharged amount was referred to a dinner of a different Guest whose room number was similar than yours and this is the reason why we made confusion and wrongly ascribed this expense on your account. We received your call late at night (Italian time), the next morning we immediately investigated the matter and once the mistake was clear, at noon the authorization to refund was already been processed by our part. Sorry again for all the troubles and we hope you will clearly consider the matter as a human error that may happen. Kind regards, Gaetano Gatti – General Manager
1 night trip with friends Sep 27, 2015
William
IE
5.0 / 5Outstanding
"Modern Upscale Hotel"
Great hotel with a modern clean upscale look. We stayed here and took the bus into the central Florence area. It definitely not in the heart of town but that was ok with us as it allowed us to get free parking and a better rate. The breakfast options were good and then even provided me with some gluten free choices. The hotel is well maintained and had all the amenities that I look for a good 4 star.
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, we thank You very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host You here soon again Best regards. Gaetano Gatti - Manager
2 night romance trip Aug 17, 2015
Salman
IE
4.0 / 5Excellent
Very good hotel overall and easy to get to the centre by bus.
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, we are really happy that you enjoyed your stay with us and we desire to thank you for your kind feedback. We hope to see you here soon, best regards Gaetano Gatti - General Manager
1 night romance trip Aug 3, 2015
A Traveler
IE
4.0 / 5Excellent
Good, clean and friendly hotel. Close to the airport for the next day flight.
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, thank you very much for spending your time in describing the stay in our Starhotels Tuscany. We’ve shared with all the staff your good impressions, which help us to do always the best in our work. We’ll expecting to see you again. Best regards. Gaetano Gatti – General Manager
1 night family trip Jun 7, 2015
A Traveler
CA
5.0 / 5Outstanding
"Parking and easy access to the center"
Stop off for one night before Pisa and then to Milano. Wanted somewhere with parking.
Genuine Hotels.com guest review
1 night romance trip Nov 30, 2014
A Traveler
IL
4.0 / 5Excellent
"5 min from airport 15 by bus to downtown,"
Very comfort hotel, staff nice, food good, near airport by taxi 5 min. you will paid about 8.00euros, buses every 10 min to get to downtown Florence, (about 15 min ride) and a good super market 3 min walk...good location for a early flight.
Genuine Expedia guest review
Response by Starhotels Tuscany
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Gaetano Gatti - Manager.
Other trip Nov 25, 2014
Joice
CA
5.0 / 5Outstanding
"Close to airport"
The hotel was clean & comfortable, and close to the airport for an early departure. the included breakfast was good.
Genuine Expedia guest review
Response by Starhotels Tuscany
Dear Guest, thank you very much for spending your time in describing the stay in our Starhotels Tuscany. We’ve shared with all the staff your good impressions, which help us to do always the best in our work. We’ll expecting to see you again. Best regards. Gaetano Gatti – Manager
Other trip Sep 30, 2014
Marie
CA
4.0 / 5Excellent
"Very nice hotel, few bus stops away from center"
Very convenient, with grocery store behind, 4 bus stops away from center of Firenze
Genuine Expedia guest review
Response by Starhotels Tuscany
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Gaetano Gatti - Manager.
Other trip Sep 22, 2014
A Traveler
CA
4.0 / 5Excellent
"Far from the center of the city"
Neighbourhood is not great. Far from the city but for 10euros you can can there in 10 min or take a bus that stops right outside the hotel
Genuine Expedia guest review
Response by Starhotels Tuscany
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us. We are sorry that you found the neighbour not very attractive. We’ll wish to host you here soon again. Best regards. Gaetano Gatti - Manager.
Other trip Aug 25, 2014
A Traveler
AU
5.0 / 5Outstanding
Don't be out off by how this hotel looks from the outside. It's absolutely beautiful inside. Staff could not have been more helpful. A 15 minute bus journey from the centre but bus stops directly outside the hotel and tickets sold in the hotel. 18 euros for a cab. Great value for money.
Genuine Hotels.com guest review
2 night family trip Aug 3, 2014
Jo
AU
5.0 / 5Outstanding
"Great Service"
Comfortable and clean room, great service, breakfast average: self-serve buffet style, very limited parking - around 4 spaces, 20-30 mins walk into central areas of Florence.
Genuine Hotels.com guest review
4 night romance trip Jul 18, 2014
BoSho
GB
5.0 / 5Outstanding
"Excellent hotel in florence"
Booked this hotel without any reviews was pleased from the moment we arrived the staff helpful and friendly.Florence is a city one should go and see for one self would choose this hotel again
Genuine Expedia guest review
Response by Starhotels Tuscany
Dear Guest, I’m glad to hear that your stay here in our Starhotels Tuscany was pleasant and measured up with your expectations. We are proud of it and that makes us to do always the best in our job. We thank you very much for choosing us for your stay and we hope to welcome you again in one of the hotels of Starhotels chain. Sincerely. Gaetano Gatti – Manager
Other trip Aug 15, 2014
A Traveler
GB
5.0 / 5Outstanding
It was "GEVALDIG" , Very Nice Hotel and the staff is Eager to Please , They made me feel very Special ,
Genuine Hotels.com guest review
1 night trip Jul 30, 2014
Menachem L
IE
5.0 / 5Outstanding
"Good city hotel."
We were looking for an overnight stay while traveling by car. Free parking is available next to the hotel through a gated access. This is a modern city hotel. I think it is also part of a chain, which clearly helps them to transfer best practices in hoteling. We were happy with the stay.
Genuine Expedia guest review
Response by Starhotels Tuscany
Dear Guest, I’m glad to hear that your stay here in our Starhotels Tuscany was pleasant and measured up with your expectations. We are proud of it and that makes us to do always the best in our job. We thank you very much for choosing us for your stay and we hope to welcome you again in one of the hotels of Starhotels chain. Sincerely. Gaetano Gatti – Manager
Other trip Aug 3, 2014
A Traveler
IE
4.0 / 5Excellent
"Good quality/price ratio"
The stay at the hotel was good. A couple of issues arised though. The wifi was not working and i could not find instructions on how to use it. The second issue is that there was no one to help with the luggage. Other than that, everything was good.
Genuine Hotels.com guest review
1 night trip Jul 28, 2014
A Traveler
CA
3.0 / 5Good
"not value for money"
The hotel is simply basic and clean. As such, the prices is over excessive.
Genuine Hotels.com guest review
2 night trip Jul 16, 2014
Mr. O
IE
5.0 / 5Outstanding
"Great Hotel"
This is an excellent modern, ultra clean and comfortable hotel with free parking if you are travelling by car. The friendly English speaking staff at the front desk cannot do enough for you to help with every enquiry. Just excellent.
Genuine Expedia guest review
Response by Starhotels Tuscany
Dear Guest, I’m glad to hear that your stay here in our Starhotels Tuscany was pleasant and measured up with your expectations. We are proud of it and that makes us to do always the best in our job. We thank you very much for choosing us for your stay and we hope to welcome you again in one of the hotels of Starhotels chain. Sincerely. Gaetano Gatti – Manager
Other trip May 25, 2014
Dominic
AU
5.0 / 5Outstanding
"Nice Hotel"
This a reasonably price hotel for Florence. Good breakfast and 15 minutes by bus to the centre of Florence. the 1 hour a day free internet access is enough to contact the family. TV has a good variety of channels.
Genuine Hotels.com guest review
2 night trip Apr 20, 2014
Talib
GB
3.0 / 5Good
"Good for parking"
Easy to find hotel in Florence, not centrally located but fine for our overnight stay. Very clean room. The noisiest Starhotel we have stayed in.
Genuine Expedia guest review
Response by Starhotels Tuscany
Dear Guest, I thank you a lot for the positive comment regarding your stay in our Starhotels Tuscany, also in the name of our Staff. Your comment makes us feel so proud and helps us to do all our best to enhance the quality of our service. We are waiting for you in one of our hotels of the chain. Sincerely. Gaetano Gatti – Manager
Other trip Apr 20, 2014
Karen
GB
5.0 / 5Outstanding
"Very Good selection"
25 minutes bus but The hotel is very good, behaind The hotel is a very good restaurante MI AMOR
Genuine Hotels.com guest review
1 night business trip Dec 29, 2013
Ana Paola
GB
3.0 / 5Good
"Nice little hotel"
The travel from the train station to the hotel is a bit long. Please BE AWARE, IT IS SOMETIMES IMPOSSIBLE TO FIND A TAXI IN FLORENCE. Sometimes we had to walk for about 2-3 kms to get to the hotel. The hotel had good rooms, a small lift, excellent spread for breakfast and a friendly staff. It is also close to the bus stop. There is a huge supermarket behind the hotel that can be really helpful sometimes. Overall a good experience.
Genuine Expedia guest review
Other trip Nov 28, 2013
Raj
GB
5.0 / 5Outstanding
"One night"
Chose this hotel as it had good reviews but also a carp ark as I'd hired a car. Short cab ride into the city although €20! There are buses available across the road. Very well appointed throughout and well priced
Genuine Hotels.com guest review
1 night business trip Nov 18, 2013
Mark
GB
5.0 / 5Outstanding
It is a very nice hotel! The room is big and clean with a nice big bathroom. The design is quite chic and the restaurant for the breakfast buffet is a plus! We had a good time staying in the hotel and the lady who worked at the reception was super nice! I will definitely recommend this hotel to all my friends and family .
Genuine Hotels.com guest review
2 night family trip Oct 13, 2013
Hello
AS
4.0 / 5Excellent
Our stay at hotel Tuscany was very pleasant and comforting. the hotel staff were very nice and friendly; esp. the reception lady who was very precise ; kind and welcoming.
Genuine Hotels.com guest review
5 night trip Sep 4, 2013
A Traveler
IE
5.0 / 5Outstanding
"Easy access to transport"
Great hotel. Only stayed the one night but services and facilities were excellent
Genuine Expedia guest review
Other trip Aug 23, 2013
steve
AU
4.0 / 5Excellent
"Convenient Near-Airport location"
Good experience. One night stay before leaving for the US. Needed to be near the airport.
Genuine Expedia guest review
Other trip Aug 2, 2013
A Traveler
GB
4.0 / 5Excellent
"Good"
There is a supermarket next to hotel and very near to duomo.
Genuine Expedia guest review
Other trip Jul 19, 2013
A Traveler
HK
4.0 / 5Excellent
"Comfy rooms and excellent staff"
The staff were extremely helpful. However the room that we stayed in had a noisy air condition.
Genuine Hotels.com guest review
3 night trip Jun 12, 2013
A Traveler
SG
2.0 / 5Fair
"Mediocre at best"
Not particularly close to the old section and definitely not 4 star. That being said there is a grocery store next door and a bus stop out the door.
Genuine Hotels.com guest review
Romance trip Jun 8, 2013
A Traveler
CA
4.0 / 5Excellent
"Good experience"
We just stayed there one night but everything was fine and bus connection to downtown was quite convenient (stop was close to hotel, bus ran every 15 minutes and only took 15 minutes to downtown). Return trip was longer and took a different route, but still ok. Staff were fine and WiFi in the lobby worked ok.
Genuine Expedia guest review
Other trip Jun 7, 2013
A Traveler
CA
5.0 / 5Outstanding
"Gem of a Hotel in Florence"
I was VERY pleased with this hotel. I stayed 4 days last week. The room was spectacular with sound-proof windows. Staff was exceedingly helpful and the restaurant served the best breakfasts. Do not worry that the hotel is not in the historical district - the 22 bus stops in front of the door on di Novoli street and for 1.2 euro the 10-15 minute bus ride will take you to 1.5 blocks from the Duomo, the heart of the historical district. Like any hotel, the mini-bar items are over-priced, but there is a big grocery store immediately behind the hotel so you can buy whatever you need there, including all alcohol items. There is a big, beautiful park across the street so you can end your evening with a pleasant walk after a great Florentine supper.
Genuine Expedia guest review
Other trip May 21, 2013
Angela
CA
5.0 / 5Outstanding
"A first class hotel"
We really enjoyed our stay at this hotel, mainly for the proximity to the airport. The hotel was clean and a high standard of service. The breakfast in the morning was excellent. The location of the hotel is in a industrialized part of the city, and getting to the tourist sites has to be done by taxi or bus . It Is in no way within walking distance of the main attractions.
Genuine Hotels.com guest review
1 night romance trip May 5, 2013
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Très bien"
Il faut changer la literie c'est pas question de propreté mais el fait un bruit à normal
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, we thank you for your feedback on our hotel and are happy to hear that your stay with us was pleasant. Best regards, The Management
1 night business trip Jan 27, 2016
A Traveler
FR
5.0 / 5Outstanding
"Très bon séjour"
très bel hôtel un peu excentré du centre ville mais bien desservi avec l'arrêt de bus au pied de l'hôtel (1euro20 le trajet) Chambre supérieure spacieuse et calme avec room service. Personnel parlant français et à l'écoute. Très bon séjour malgré le quartier.
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, thank you very much for spending your time in describing the stay in our Starhotels Tuscany. We’ve shared with all the staff your good impressions, which help us to do always the best in our work. We’ll expecting to see you here again. Best regards. The Management
3 night romance trip Dec 30, 2015
Virginie
FR
4.0 / 5Excellent
"Super hotel"
Super accueil et des explications en Français. Très bel hotel, propre, chambre confortable, petit déjeuner super avec beaucoup de choix dans une salle agréable et propre. Hotel bien placé car on ne se perd pas en centre ville en arrivant en voiture, on peut se garer sur le parking et laisser la voiture tout le séjour, car il ya un bus qui passe devant l'hôtel jusqu'en ventre ville, avec les tickets de bus en vente à la réception!
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, we are really glad to know that you enjoyed your experience with us and desire to thank you for your kind words about our product and service. Hoping to have the chance to host you here again, best regards The Management
3 night romance trip Dec 31, 2015
A Traveler
FR
4.0 / 5Excellent
"Hotel correct pour un 4 *"
L’hôtel n'est pas très loin du centre ville et surtout une ligne de bus dessert directement le centre, ce qui est très pratique. En revanche le parking gratuit inclus n'est presque jamais disponible car le nombre de places est minime par rapport au nombre de chambres. Le petit-déjeuner est le point noir car de qualité assez médiocre. Sinon la chambre est agréable bien que plutôt petite. Rapport qualité prix moyen pour un 4*
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, we thank you very much for your kind review of our hotel. Your opinion is really important and will help us to improve our Hospitality. We’ll wish to host you here soon again. The Management
4 night romance trip Dec 28, 2015
Ludovic
FR
5.0 / 5Outstanding
"Excellent hotel"
Très bon hotel avec de très belles chambres et un excellent service. L'hotel n'est pas en centre historique mais si vous avez une voiture le parking est gratuit et vous pouvez prendre le bus qui est juste devant l'hotel.
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, thank you very much for spending your time in describing the stay in our Starhotels Tuscany. We’ve shared with all the staff your good impressions, which help us to do always the best in our work. We’ll expecting to see you again. Best regards. The Management
2 night family trip Dec 26, 2015
nabil
FR
4.0 / 5Excellent
"Posizione dell Hotel"
Valutazione generale buona: personale gentile e disponibile. Servizi all altezza dello standard. Colazione ottima, vasta scelta anche di frutta fresca. Ottima ubicazione per raggiungere il centro storico con mezzi pubblici.
Genuine Venere guest review
3 night family trip Dec 27, 2015
Luigi
IT
5.0 / 5Outstanding
"とても便利でまた利用したい"
車で行ったので駐車場の問題もあり、街の中心部はあえて避けました。 ホテル前にはバス停があり、年末にも関わらず本数が沢山あり、観光名所に行くのは簡単。バスのチケットもフロントで買えたので助かりました。子供の具合が悪く1日だけ、夕食を部屋で取ることになりましたが、持ち帰りのできる中国系日本食レストランもスーパーも近くにあったので、ありがたかったです。朝食は毎日同じようなメニューですが、サラダや豆料理もあり、4つ星ホテルによくある卵とベーコン、ハム、チーズのようなワンパターンではないです。
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, thank you very much for your kind feeback on our Hotel. We hope to see you here soon, best regards The Management
2 night family trip Dec 29, 2015
Misa
JP
5.0 / 5Outstanding
"Hôtel de bonne classe"
Très bel hôtel, dans un quartier calme. Service de qualité et chambre de très bon stading.
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, we are really happy to know that you had an enjoyable stay with us and desire to thank you for your kind feedback. Best regards The Management
2 night family trip Dec 25, 2015
Christophe
FR
4.0 / 5Excellent
가족여행으로 2박 숙박함. 호텔 룸 내부 훌륭하고 공간이 넓고 아름답습니다. 이탈리아 다운 멋진 가족룸입니다. 조식은 빵과 스크램블등이 제공됩니다. 무료 주차장이 있어 편리하고 바로 옆에 마트가 있습니다.. 피렌체 ZTL은 생각보다 어려우므로 버스 타고 시내 가는 것 추천합니다.
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, we thank you for your kind feedback of our Hotel. Best regards The Management
2 night family trip Dec 18, 2015
DONG HOON
KR
4.0 / 5Excellent
"Valutazione positiva. Buon rapporto qualità/prezz."
Hotel non vicino al centro che però è facilmente raggiungibile con un solo autobus (6/7 fermate) o in taxi. Camera spaziosa con arredi moderni e curati, bagno confortevole con vasca. Guardaroba idoneo per brevi soggiorni. Buffet colazione sufficiente, personale un po' confusionario ma molto gentile. Personale di reception cortese e ben organizzato.
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Gentile Ospite, La ringraziamo per averci dedicato un pò del suo tempo e siamo lieti abbia apprezzato i nostri prodotti e la cortsia del nostro personale. Augurandoci di poterLa rivedere presto in Starhotels, cogliamo l'occasione per porgere i nostri più cordiali saluti. La Direzione
2 night family trip Dec 5, 2015
A Traveler
IT
4.0 / 5Excellent
"Buen lugar en Florencia"
Estuvo bien, El parqueadero con dificultad aunque gratuito
Genuine Hotels.com guest review
1 night family trip Dec 5, 2015
Dario Augusto
CO
4.0 / 5Excellent
"FIRENZE 2015"
Ottimo soggiorno presso Starhotels Tuscany. Che dire camera ideale per famiglia (2 adulti+2bambini),pulita e molto spaziosa. Hotel ben strutturato, con un'abbondante colazione a buffet, spostato dal centro di circa 3 km ma ben servito dalla linea BUS 22 (fermata proprio davanti all'hotel). Possibilità di parcheggio interno. Di Firenze c'è poco da dire ..... bellissima città, peccato le lunghe code per le visite ai musei
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Gentile Ospite, desideriamo ringraziarLa per la Sua recensione. Sapere che ha trascorso un ottimo soggiorno insieme a noi è motivo di grande orgoglio per tutto il nostro Staff che giorno per giorno si impegna ad offrire un servizio di eccellenza. Con l'augurio di poterLa ospitare di nuovo nel nostro hotel, porgiamo i nostri più cordiali saluti. La Direzione
2 night family trip Dec 6, 2015
cristiano
IT
4.0 / 5Excellent
qualita' prezzo ben proporzionato
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Gentile Ospite, La ringraziamo per il tempo che ci ha riservato e siamo molto lieti che la Sua esperienza con noi sia stata positiva. Sperando di poterLa ospitare nuovamente nella nostra struttura porgiamo cordiali saluti. La Direzione
2 night trip Nov 28, 2015
A Traveler
IT
4.0 / 5Excellent
"質のイイホテルです"
静で休めました
Genuine Venere guest review
1 night business trip Nov 19, 2015
A Traveler
JP
4.0 / 5Excellent
Recomendable. Nice design.
Genuine Hotels.com guest review
Response by Starhotels Tuscany
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively your experience by us. We’ll wish to host you here soon again. Best regards. The Management
1 night business trip Nov 5, 2015
A Traveler
DE
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