"5 min walk to attractions"
Great hotel room with luxurious bathroom. Would definitely recommend.Genuine Hotels.com guest review
Response by Starhotels Michelangelo Dear Guest, I’m glad to hear that your stay here in our Starhotels Michelangelo was pleasant and measured up with your expectations. We are proud of it and that helps us to do always the best in our job. We thank you very much for choosing our hotel and we hope to welcome you once again in Starhotels. Best regards, Gaetano Gatti – General Manager
This the second time I stayed in Starhotels Michaelangelo. The rooms are comfortable with lovely bed linen and the location is great. I like everything about this hotel except the front desk staff. They were unfriendly the last time and the chap who checked us in this time couldn't be more uninterested in what he was doing. When I asked about the wifi, […] instead of explaining how it works, he handed me a piece of badly photocopied paper with half of the text missing. Sure I have nothing better to do on my holiday than trying to decipher how the wifi works because the front desk staff cannot be bothered to deal with my query. So yes, nice hotel with poor customer service. Read moreGenuine Expedia guest review
Response by Starhotels Michelangelo Dear Guest, we thank you so much for time spent by you in describing your experience in our Starhotels Michelangelo. We are really sorry for hearing that our service was not measured up with your expectations and we want to apologize for this. Your signalization is important for us ad will help us to improve the quality of our services. We’ll wish to see you here again. Best regards. Gaetano Gatti – General Manager
Good Hotel, good location handy for my requirement, not very central but easy walk, will use it againGenuine Hotels.com guest review
Response by Starhotels Michelangelo Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Gaetano Gatti - General Manager.
"Nice neat and clean hotel"
Beautiful hotel, short cab ride to the station. Get the rooms facing the front of the hotel as the view is great. Tram system across the road. Haveli Indian restaurant walking distance for great indian food. Rooms are good size for 3 people and bathrooms are clean. Free Wifi works all the time without problems. Good value for money.Genuine Expedia guest review
Response by Starhotels Michelangelo Dear Guest, It’s such a pleasure to read your kind words regarding Starhotels Michelangelo, but most importantly, for dedicating some of your personal time to us. We are very happy to have contributed to making your stay in Florence a memorable one. We sincerely thank you for your time and hope to have the possibility of welcoming you once again in Starhotels. Best regards, Gaetano Gatti General Manager
"Nice hotel, confortable stay."
Good Wifi, clean and cosy room. Receiption area is great. Surrounding is a little quiet but not to far from town centre. Will stay again if we are back in Florence.Genuine Expedia guest review
Response by Starhotels Michelangelo Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us. We’ll wish to see you here soon again. Best regards. Gaetano Gatti - Manager.
The hotel was in a fabulous location, 10min from the train station. The location of the hotel was in a residential area which was quite peaceful. The hotel staff were friendly & helpful providing a map when we arrived and a few suggestions to eat. The only complaint I have was that we split something on the sheets the first night and after we returned […] from a gorgeous day, the room was cleaned but the sheets were not replaced. A little disappointing considering the cost for our two night stay. The other was upon check-out where we witnessed an issue with another guest at the front desk. I believe it could have been handled private in a more professional manner. But overall we enjoyed our stay and would recommend this hotel to anyone! Read moreGenuine Hotels.com guest review
Response by Starhotels Michelangelo Dear Guest, I’m glad to hear that your stay here in our Starhotels Michelangelo was pleasant and measured up with your expectations. We are proud of it and that makes us to do always the best in our job. Sheets are replaced every day, in your case it was a mistake and I want to apologize for this. We thank you very much for choosing us for your stay and we hope to welcome you again in one of the hotels of Starhotels chain. Sincerely. Gaetano Gatti – Manager
"Large, very clean and comfortable rooms!"
This was a fantastic hotel for a few night's stay in Florence. The staff were very friendly and helpful. The rooms were large, modern, very clean and comfortable. The breakfast was great, with lots of food -- breads, rolls, eggs, bacon, coffee, tea, juices, fruit, pastries, yogurt, cereals. We stayed two nights at this hotel in Florence after travelling […] through Europe for 8 days. We mostly stayed in 3 star hotels during our trip, but paying a little extra for this 4 star hotel was definitely worth it for a more romantic and luxurious feel. It is a little more of a walk to the downtown area (but only about 15 minutes) -- plus it's only two blocks from the river so you get a scenic view of the city as you walk in. Read moreGenuine Hotels.com guest review
Response by Starhotels Michelangelo Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Gaetano Gatti - Manager.
"Great looking Hotel"
The room and hotel was overall very clean. And it had a great breakfast as well. However the location was relatively far from any the town centerGenuine Hotels.com guest review
Response by Starhotels Michelangelo Dear Guest, I’m glad to hear that your stay here in our Starhotels Michelangelo was pleasant and measured up with your expectations. We are proud of it and that makes us to do always the best in our job. We thank you very much for choosing us for your stay and we hope to welcome you again in on of the hotels of Starhotels chain. Sincerely. Gaetano Gatti – Manager
"Clean, modern hotel with helpful staff."
Good quality hotel, excellent value for money, about 15 mins walk to the centre of Florence and about 10 mins walk to the station. It was a little noisy in the mornings as it was being refurbished - I think that should be made clear when booking - and our room was quite near the road but other rooms may be quite different.Genuine Hotels.com guest review
Response by Starhotels Michelangelo Dear Guest, thank you very much for spending your time in describing the stay in our Starhotels Michelangelo. We’ve shared with all the staff your good impressions and suggestions, which help us to do always the best in our work. We’ll expecting to see you again. Best regards. Gaetano Gatti – Manager
"Nice hotel about half mile from town"
Had a very pleasant 4 night stay here. Very pleasant and accommodating staff. Ideally situated(for us) at about half mile from centre of town via a riverside path.Genuine Expedia guest review
Response by Starhotels Michelangelo Dear Guest, thank you very much for spending your time in describing the stay in our Starhotels Michelangelo. We’ve shared with all the staff your good impressions, which help us to do always the best in our work. We’ll expecting to see you again. Best regards. Gaetano Gatti – Manager
Excellent location you are only a 20 minute walk along the Arno to the Ponte Vecchio yet you feel you are far removed from the busy areas of the city. Excellent staff with a good breakfast to set you up for the day ahead.Genuine Expedia guest review
Brilliant hotelGenuine Expedia guest review
"Nice room and good location"
decent room size and good location , close to tram and bus stop . And very easy access to main train station.Genuine Hotels.com guest review
this hotel was absolutely fabulous. Location was first rate, situated near the Arno, and we had a tram stop just across the street. It's a 10 min ride to the train station. We also had grocery stores, and even a laundromat nearby. The hotel room was beautiful & spacious. It had a very zen feeling with modern chic decor, wooden floor (no carpeting!). […] The breakfast was included and consisted of a wide range of foods, (even bacon & eggs). Read moreGenuine Hotels.com guest review
"Fantastic customer service"
Excellent! Went to desk to ask if they could change smelly shower curtain in our room and man at reception immediately said he'd change our room! Fab customer service. Starhotel metropole in Rome should take a leaf out of their book. Modern room and massage chair was a massive bonus in bar area.Genuine Hotels.com guest review
"The Panayides family"
When we first approached the hotel we were apprehensive and were not sure what we would find, as the hotel is situated just outside the tourist area (town centre). After checking in we were pleasantly surprised. We really enjoyed our stay at the Michelangelo hotel. The hotel is perfect for a good nights stay while visiting Florence sights. It would […] have been lovely if it there was a pool or spa but for what we paid it was substantial. We found the room comfortable and clean. From the hotel it is a short 20min walk to the town centre or there is a bus which you could catch at the end of the road from the hotel. Read moreGenuine Hotels.com guest review
"Definatly stay again!!!"
We both really enjoyed this hotel. We have been traveling over Europe for a month and it was such a relief to finally get a nice bed and a good breakfast. We only got to stay 2 nights and I wish we had stayed longer. Staff were great, and bathroom in the room was great!Genuine Expedia guest review
I like the hotel a lot as it's located at the centre. The rooms are very clean and new. Their breakfast is great and they also hv a massage chair for free!! I used it almost every night after a whole day walking.Genuine Expedia guest review
Great hotel only 10 mins walk from smh station.Rooms very quiet,clean and spacious and good variety for breakfast.Bit further to walk to main attractions than some but nicer location out of the crowds good bus and rail services close by.Genuine Hotels.com guest review
"Great hotel great staff easy access to city centre"
Brilliant hotel and excellent staff. Particularly Marco who is more than happy to help. Problems with shuttles and they were on the phone for us instantly. Recommending places to eat and always polite. Tram stop 30 yards away outside takes you straight to main train station and bus stop in city centre. Thanks for great holiday.Genuine Expedia guest review
"Excellent Hotel! Highly recommend!"
We arrived at Starhotels for a 4 night after a 5 night stay in venice. As we walked in it was clear the hotel was immaculate. The decor was fantastic and the lady at the front desk was more than helpful and very welcoming and polite. We had a double standard room, it was perfect. Spacious, clean, air con and again decor was second to none. Fresh towels […] and toiletries everyday. The location was good also but only good if you are willing to walk 15/20 minutes in to the main part of Florence and we were more than happy to. It's just a beautfiul walk down the River Amo and then when you get to the famous Ponte Vecchio bridge you turn in to the centre of Florence where you can see all the best attractions. The hotel was great value only down side being that you only had free wifi downstairs and not in the rooms but that wasn't a major problem for us at all. Breakfast was also good compared to other hotels just offering dry/packaged foods, you had a range from croissants to yoghurts to bacon and eggs and a good selection of drinks too. Highly recommend this hotel and would 100 per cent go back here if we ever return to Florence. Read moreGenuine Hotels.com guest review
Well located. Freindly Staff. Nice and Clean modern HotelGenuine Expedia guest review
"Contemporary hotel on edge of Florence centre"
The hotel is on the edge of Florence historic centre - about 20 mins walk from the main attractions although the C2 and C3 electric buses pass the hotel every 15mins between 7am and 8pm. The staff are very friendly and the hotel facilities are all that's needed for an enjoyable city break. No view from our room of the historic centre.Genuine Expedia guest review
"Overall very satisfactory"
Apart from checkin being delayed by over an hour, no complaints. Very well appointed hotel, if a little far from centre, 25 minutes walk along the river. Staff were helpful with bookings and reservations. Our rooms were upgraded from standard to executive, so that was a nice bonus.Genuine Hotels.com guest review
The hotel was absolutely wonderful. Breakfast was excellent. Free internet and computers. The only thing I would criticize is the location which is a fair walk to the attractions, but it is a pleasant walk along the Arno to the Uffizi, and there are trams and buses very closeby. Will stay there again next time I am in Florence.Genuine Hotels.com guest review
"Not bad/not great"
The food from the restaurant was fantastic! The staff at the restaurant was very warm and welcoming. The rooms were nice but not very sound proof as I was but right by the elevator and the stairs. The rooms were pretty clean but a some parts you could tell we're dusty. I had asked for non-smoking but when I went into the room I smell a little smoky. […] I believe the room is actually Non-smoking but there were smoking rooms on the same floor. One evening the hall way stinking with cigarette smoke my room smell pretty bad as the rooms share the same ventilation vent but most nights my room smell alright. Maybe the hotel can make smoking rooms on the same floor to avoid unhappy for guest who doesn't like the smell. The front office staff was nice but could be a little more sincere in dealing with guest. I always felt when I first checkin to the hotel the front office staff was not as nice or sincere as they could be. They were helpful when I asked the questions but they way they answer doesn't seem so sincere. Maybe I am a little sensitive coming from a hospitality back ground. I really hope that is not because I was foreigner to be treated that way. I could tell the front office staff tend to be a little impatient sometimes especially to foreign internal callers and external callers but I totally understand their situation as they do deal a lot with foreign tour groups. The way the Internet is set-up is very troublesome Read moreGenuine Expedia guest review
"Over night in Florence"
Some of my biggest concerns in choosing a hotel while I vacationed in Italy was comfort, cleanliness and a good location. Do not be afraid to choose this hotel pay the money and you get a good value here! The staff is engaging,helpful and professional. The hotel is contemporary in style, our room was clean and bed was comfortable.Breakfast was served […] and was good! Read moreGenuine Hotels.com guest review
Nice hotel. would definitely stay there again. short walk to the main attractions and supermarket close by.Genuine Expedia guest review
"One stop from main station"
Great room perhaps influenced by the fact I was with tour manager however good standard throughout . No drop off in service with tours or conferences ongoing. Kettle for tea and coffee in room which is very rare in Italy. No iron so don't pack clothes that crease- apparently irons are forbidden in Italy ! Good breakfast range. Tram stop within 100 […] yards Read moreGenuine Hotels.com guest review
"dinner hard to find eateries at Christmas time"
Breakfast needed a toaster …no English tea for guests… although tea and coffee facilities in room no milk supplied .. otherwise nice room and pleasant staffGenuine Hotels.com guest review
Fantastic Hotel really good location to get to centre of the Historic City.Genuine Hotels.com guest review
"Good quality hotel"
Everything about this hotel was perfect the only two things I can comment on is the state of the pillows they were extremely flat and worn out, and also the duvet had no cover on just two sheets on top and below. Lovely walk from the hotel to the centre clean maid changed towels and made bed every morning breakfast good also.Genuine Expedia guest review
"A great base for exploring a cool city"
Overall a pleasing stay. Not grandiose or over the top in any way and perfect for a weekend away. Firenze isn't a city to be lounging around in a hotel around, so it served as a great base and a comfy sleep.Genuine Expedia guest review
"A very good hotel"
The hotel staff were friendly, the room was good. Around 4 km walk from the center so if you have kids you need to consider the distance and might need to take a transportation.Genuine Hotels.com guest review
"Ideal accommodation to stay in Florence"
Friendly and helpful stay. Well situated a few moments from main train station and across the street from the tram and two principle bus lines to the tourist areas. First time at a Star Hotel and would not hesitate to recommend or book again.Genuine Hotels.com guest review
Easily located to all attractions. Good size rooms, clean, hotel staff helpful, provided us map and length of time to walk to different sights.Genuine Expedia guest review
Elegantly decorated hotel. 20 minute walk along the river to the centre of Florence (Ponte Vecchio). Parking available.Genuine Hotels.com guest review
Staff extremely helpful great hotel very clean only complaint no toaster at breakfast would definatly stay again .Genuine Hotels.com guest review
"Convenient to Rome Termini and sights"
We stayed here as it was close to train line.The staff were great,especially at breakfast, nothing was a bother at all.The Rome Termini, is about 5 minute walk, and the metro the same.If you were to walk to sights e.g. Trevi fountain,spanish steps, pantheon or Colosseum.It would take between 20 to 30 minutes,but the metro is so convenient.Genuine Hotels.com guest review
The service of this hotel was not awesome. On three different occasions we had asked for help - the first time was with directions, they sent us on the wrong bus in the wrong direction - the second time was with borrowing a screwdriver as we had a piece of our suitcase to fix and we were told it would be sent to our room, it never came - the third time […] was when we were overcharged when we checked out the gentleman told us it was too much work to figure out why. The room was nice enough. The shower did leak all over the floor and there wasn't a drain or squeegee to clear the water. The internet charges were ridiculous and there is also a city tax to pay. The neighbourhood was safe but there wasn't much to do within walking distance. Read moreGenuine Hotels.com guest review
very good hotelGenuine Hotels.com guest review
I don't like the City Tax of 4 Euros, and I don't like my passport details (date of birth, passport #, etc) to be recorded, not impressed with the lack of human warmth!Genuine Expedia guest review
A little out of the way, but worth it for the nice rooms, good price, and comfortable beds. The room had a double pane window, so the room was extremely quite with the window closed even though it is across from a busy street. Would stay there again!Genuine Hotels.com guest review
"Good to have free wifi at lobby"
Good to have free wifi (30 min) at lobby. It would be better if free wifi could be provided in room and without time limit. The breakfast buffet provides many choice. I like fresh salad, fruits, and fried egg in particular. Better if a toaster is provided so we can have hot bread. Also, the hotel should keep some UK-Europe adapters. There was none so […] we couldn't charge phone and camera in the first day until we got one from the local 0.99euro shop. Look, it isn't expensive. So, the hotel has no excuse not to keep some UK adapters. Read moreGenuine Hotels.com guest review
Over all very satisfied.Genuine Hotels.com guest review
Over all very satisfied.Genuine Hotels.com guest review
"Dismal and awful hotel."
The hotel was a real disappointment. I had three nights of no sleep due to the poor quality of the bed, Even when we complained nothing was done., We left a day early. The light fittings didn't work, the tea and coffee facilities were not changed or replenished. The shower lacked hot water and even a moderate flow of water. Breakfast was dismal, overcooked, […] dried and of a poor quality, I would never go back to this hotel and it is not a 4 star hotel by any means. Read moreGenuine Expedia guest review
"Away from traffic - clean surroundings"
The rate is a but high. The location is convenient if you come by tram from Train station. The room condition was excellent. The rooms were clean. Complimentary breakfast was provided. The contents of breakfast was not good. They didn't provided even a simple bread toast. Overall I give the rating of 4 out of 5 to this hotel.Genuine Hotels.com guest review
新婚旅行で個人で取っていきました。 ホテルは中央駅から少し離れてありますがトラムで1駅なので3分ぐらい乗ればすぐに着きます。 近くにスーパーやレストランはあまりないですが、観光の帰りに行けば問題ないです。 部屋は広くはなかったけど、十分でした。TVも衛星放送が入るので、快適に過ごせます！ 周辺の治安も良く、Wi-Fiもフロントに聞けばしっかり入ります!Genuine Hotels.com guest review
Hotel está localizado a algumas quadras da Estação de Trens SMN. Pode se chegar no centro através de bonde ou micro ônibus, cujas paradas localizam-se a poucos metros do hotel. O café da manhã, embora incluso no valor da estadia, não sofre alterações no cardápio, o que o tornou repetitivo e enjoativo ao longo da estadia.Genuine Hotels.com guest review
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