We always enjoy staying here. We celebrated our anniversary. Will be back really soon.Genuine Hotels.com guest review
I was impressed with the prompt and great hospitality. All of the fabulous amenities from the complimentary Aveda products to the chocolates left on my pillow. I even had a comfortable robe provided to lounge in, lol The modern design was beautiful and comforting. The food was wonderful. The staff was very polite and respectful. The only complaints […] are the Spa did not do manicures or pedicures. The TV although was very nice looking, however did not have a nice quality picture. I was not worried though, I never had time to really watch it. And I have one recommendation, Maybe place an elevator on the opposite side, so you wont have to walk all the way to the opposite side to your room, which is pretty far when wearing heels and carrying a briefcase. Read moreGenuine Expedia guest review
Being a native of Atlanta this was my first time staying there and it was absolutely perfect.Genuine Hotels.com guest review
We loved the breakfast service and the very large selection. The hotel is a bit noisy but the beautiful atrium was almost worth the noise.Genuine Hotels.com guest review
"Beautiful hotel but unpleasant stay."
Despite the pleasing hotel aesthetics, I was overcharged for room service; we lost power running two hairdryers simultaneously; housekeeping knocked on our door early in the morning despite the Privacy sign being displayed, and although we asked them to return later, they never did, and then had to wait an hour and 15 minutes for clean towels that night; […] housekeeping again knocked early on the day we were checking out which made no sense when checkout time wasn't until noon; and last but not least the heating & cooling system would only blow either frigid or hot air, nothing in between. Not a good stay and certainly wouldn't go back or recommend this hotel. Read moreGenuine Expedia guest review
Response by Renaissance Atlanta Waverly Hotel & Convention Center Thank you for taking the time to inform us of the circumstances surrounding your recent stay with us. What you experienced is not typical of the service we provide, and my sincere hope is that you will afford us another opportunity in the very near future.
"Very nice hotel..."
-I was staying on the top floor in the club suite of the hotel and i was under the impression that there was going to be a separate living room from the bed room but there wasn't. There wasn't a microwave or even a mini refrigerator to store our food in. It was just like any other hotel I've stayed in. Other than those things it was a great stay. I […] can say that the bed was really comfortable, I had no trouble going to sleep and the view was amazing. Read moreGenuine Hotels.com guest review
"Weekend stay for a wedding."
Excellent experience from check in to room service to good food and a great time. It is convenient to the Interstate and area shopping.Genuine Expedia guest review
"Absolutely wonderful hotel"
Beautiful, clean, very friendly staff. Only problem was people in room next to me must have had a small party and they were loud all night- not the hotels fault- there were two wedding parties there that evening. Wonderful breakfast buffet- worth adding it to room cost or purchase out of pocket. Perfect location- easy access to everything- attached […] to mall. Read moreGenuine Expedia guest review
"A Luxury Getaway Close To Home"
I had a peaceful, well rested stay at the Renaissance Waverly Hotel last weekend from my normal hectic everyday life. I will be going back again sometime in the near future.Genuine Expedia guest review
"Won't Be Back"
Bedding sheets had holes, lamp was broken, mold in the shower, air conditioning made a loud noise all night. Paid for access to the club lounge that was hardly open and would run out of food. Nothing seemed to be open. Spa was not what I was expecting. The spa had no luxury and needs to be remodeled. The spa services were good.Genuine Hotels.com guest review
Response by Renaissance Atlanta Waverly Hotel & Convention Center I apologize that the condition of the room was not satisfactory. We take great pride in our room cleanliness standards, as well as the recent renovation we completed in 2013. I hope that you will give us another opportunity in the future
"On the road"
Nice hotel enjoyed my stayGenuine Hotels.com guest review
"I had the best time !!!"
My mother flew down here for her birthday, it was the perfect location, the room was amazing. The mall is walking distance, maids were friendly beds we slept in more than ever lol..... Thank youGenuine Hotels.com guest review
"Large rooms, hotel nice but pricey"
When I got there, they were having an Anime conference. I don't think this type of event belongs in a hotel charging business rates. There was a constant noise in the lobby because of the atrium-style architecture, and the type of people that attended did not really mix well with a business clientele. The rooms were large and luxurious, the bedding […] very nice, I got access to the executive lounge which had very nice food, but charged $10 for a glass of wine, I think they could have been more generous, since most wines cost about that much for the whole bottle. The person wanting it declined because of the price. The decor on the carpet was a plaid design, I did care for the decorating style or colors, I thought it to casual and something 70's about it. Read moreGenuine Hotels.com guest review
Everyone was really nice. Rooms were nice and well decorated. Loved it!Genuine Hotels.com guest review
The staff was fantastic and the service was great loved the comfortable bed ... We had a marvelous timeGenuine Hotels.com guest review
was pleased with stayGenuine Hotels.com guest review
"Beautiful hotel 10 minutes from Atlanta Downtown"
Our stay was very comfortable, but on the first night the guest parking lot was full due to an event at the hotel, and had drive round and round for 10 minutes for a parking spot. The hotel is beautiful and breakfast was excellent.Genuine Hotels.com guest review
"it was just as it was advertised nice"
in a nice convenient location. the bridge made it easy to get to mall for shopping and dinningGenuine Expedia guest review
The staff, condition of the hotel and cleanliness were excellent. I visited the hotel during the Chick-fil-A WVU –v- Alabama game. All of the hotel room doors face towards the open atrium of the hotel. I would have thought that the hotel management would try to limit the noise at 1am, but that was not the case. Other than the one incident, I would consider […] booking again while in the Atlanta area. Read moreGenuine Expedia guest review
"Great place to stay"
Perfect locationGenuine Hotels.com guest review
"Exceeded my Expectations"
I highly recommend this hotel to anyone visiting the Atlanta area. Overall I enjoyed everything about my experience except for one of the front desk clerks was very rude!! Hopefully you will book it when she is not working. LOLGenuine Hotels.com guest review
Hotel was very well maintained, staff very courteous, and décor current.Genuine Hotels.com guest review
Stayed there 2 times over the last few years and it remains excellent. Service was great, clean, and in good location.Genuine Hotels.com guest review
"Gracious staff and comfortable"
The easiness of the checkin experience was a plus for me as I arrived very close to the time of our seminar held in the facility. The hotel staff were extremely nice and above and beyond expectation. The room was very comfortable as well.Genuine Expedia guest review
will do againGenuine Hotels.com guest review
staff was very helpfulGenuine Hotels.com guest review
It wasn't like the picture I seen on the internet and that why I check out early I suppose stay two night but I stay one nightGenuine Expedia guest review
"Loved the "club level"!"
Breakfast, Desserts and Hors d'oeuvres in club level were delicious! I took advantage of every offering!Genuine Expedia guest review
"Elegant Hotel At An Affordable Price"
I recently stayed at the Renaissance Atlanta Waverly and Convention Center for the 36th Annual Cantonian Club Gala. The hotel was very upscale, but affordable. Also, I enjoyed the hotel's proximity to the Cumberland Mall, in which I used the skywalk that yields easy access for shopping. Moreover, there is a specialty mall in the hotel. There are also […] the Jack and Jill Bar and Grill and other restaurants inside the mall and convention center. Actually, you really don't have to leave the hotel for very much! I would definitely lodge at this hotel again! Read moreGenuine Expedia guest review
"Great location walking distance to lots of venues"
Close to lots of shopping and food options, hotel staff very friendly and helpful just be mindful wifi only in lobby all other internet services are offered for a feeGenuine Expedia guest review
My stay was completely enjoyable!!!Genuine Hotels.com guest review
We stayed for a one night get away to Atlanta and the hotel was very accommodating. The room was clean and comfortable. I would recommend staying here and we will stay her again for a weekend getaway.Genuine Hotels.com guest review
"Close to Atlanta without having to stay downtown"
Very swanky convention hotel. Very satisfied with our room and hotel. We got a great rate, but didn't include the breakfast, so I can't comment on that. The only thing I would suggest is that they add another swimming pool and hot tub and more parking. They were hosting a Fitness Convention the 3 days we were there and the pool and hot tub were reserved […] for them the whole 3 days, so nobody else could use them! What's that all about? Read moreGenuine Hotels.com guest review
"Great Stay. Noise was a slight issue."
Great stay. A slight issue with noise at night. The room was great. Loved the pool and fitness center. I will stay here again next year for the same meeting. Great location in Atlanta.Genuine Expedia guest review
Very great hotel. Great location. Plenty to do in the area.Genuine Hotels.com guest review
It was clean and the air conditioner did not make loud noises like those window units in other hotelsGenuine Hotels.com guest review
The pictures of the rooms are very misleading, The picture that is displayed of the porcelain tub with the seperate shower enclosure is not accurate. The tubs in the rooms are just standard hotel tubs and nothing special. The neihborhood was a little scary. We saw a car full of people speed wrecklessly through the parking lot and throw a cup out of […] the car at a jogger. Breakfast is $19.00 per person and our waiter kept bringing cold coffee after asking 3 times for hot coffee. The pool area was not very clean looking. I feel like I need a tetanus shot just from lookingat it. Read moreGenuine Hotels.com guest review
"The hotel was very nice."
It was a great stay, Location was good. The price was great fit what was offered.Genuine Expedia guest review
I had booked one night to help my daughter move, and when I Checked in I asked about a room for my other daughter and son-in-law. They offered me a second room at a significant discount and were very pleasant and helpful. The rooms were great, beds comfortable, and right across the street from the Cumberland Mall. Would definitely stay here again.Genuine Hotels.com guest review
"Nice clean hotel"
When we arrived we had no wait time and got straight in our room. The hotel was very nice our room was clean. The only thing I didn't like was when I payed for my room I was expecting my bathroom to be differ being that's wat they display on the web with the huge tube. That was a big deal to me but wen we got in our room the tub was beyond small I went […] to front desk and asked y wasn't the bathroom like the pictures they advertise and she was like oh that's presidential bathroom witch is 1000 a night. But over all I will recommend just about anyone there it was a great experience Read moreGenuine Expedia guest review
This was a perfect choice! This is now my place to stay whenever I'm in the area.Genuine Hotels.com guest review
I got the room double queen, for a good deal - $99/night. Everything was perfect...clean bathrooms (although the inner shower curtain wasn't entirely clean, I'm a stickler for that), the beds were comfortable, and the AC was cooling, and everything was clean. Come sleep time, however, I could not sleep because the bed was so squeaky (my parents were […] sleeping in the other queen and tossing alot..,). I am normally not a complainer, and if that night hadn't been one of the most important nights of my life to get a good night's rest, I wouldn't be evoked to make this post. So that for anyone else whose sleep is of highest priority -- please get your own room... Nothing else comes free with the room, no breakfast, no fridge, no water...that kind of sucks. But everything else was all that I can ask for in a 4 star hotel. Read moreGenuine Hotels.com guest review
"Enjoyed the stay"
Our family would definitely stay there again, the beds were so comfortable, the room was spacious ( we have a family of 3) with 2 queen beds. However, there were only 3 towels in our room.Genuine Expedia guest review
It was very pleasant. My room was upgraded upfront to include free breakfast when I told them that it was my 66th Birthday!! It was a very busy weekend at the hotel and very noisy. Everyone was friendly courteous! Bed was very comfortable and the view excellent.Genuine Hotels.com guest review
I made advanced (PAID) reservations to stay at the Waverly for what I had hoped would be a great experience, however, when I arrived at the hotel, the hotel staff had given my room to someone else and they didn't have anymore rooms available! They sent me to another hotel 20 minutes away only to find out that they couldn't honor my accommodations. I […] went back to the Waverly and they offered me a room with NO AIR in June!! I refused to accept the room. After complaining at the front desk, the staff decided to send me to a hotel in Midtown (Renaissance Midtown...highly recommend). The manager told me that Renaissance would pay for my inconvenience on Friday, but the very next day, she pretended as if she didn't remember the conversation. After arguing with the manager and speaking with higher ranking staff, I was finally given the proper respect that ALL hotel guests should receive. I have vowed to NEVER return to the Renaissance Atlanta Waverly Hotel on Cobb Parkway. By the way,I ranked their room cleanliness although I didn't actually get to see the rooms. I'm assuming the rooms were clean because it appears tho be a nice establishment. The staff members were just disappointing. Read moreGenuine Expedia guest review
Response by Renaissance Atlanta Waverly Hotel & Convention Center Please accept our sincere apologies for your less than satisfactory experience at our hotel and the subsequent inconvenience of relocating to another hotel. We sincerely hope that you will give us another chance in the future when your travel plans include Atlanta.
Very good hotel, very clean, and priced very well!!Genuine Hotels.com guest review
We had a wonderful stay! the colors and beauty of the hotel were much felt!Genuine Expedia guest review
"Impressed the bride"
A quick getaway with my bride of one month and made an impressive statement to wife with this hotel selection. All staff members were great. Courteous, friendly, and knowledgeable about facility and area. Will definitely make it my business to stay here when visiting Atlanta. Also kudos to hotel.com employee who assisted me in making reservations.Genuine Hotels.com guest review
"Well worth it!"
The Renaissance Waverly Atlanta was absolutely wonderful. The staff is friendly. The accommodations were modern and comfortable. The property is very well kept and located in a good area for shopping and dining. There are a couple of dining options on site (restaurant and coffee shop) I'd recommend booking the room that includes breakfast. It's a step […] up from continental; offering guests fresh fruit, made to order eggs, breakfast breads and pastries and other foods. The Spa Waverly includes a gym, whirlpool, indoor and roof top outdoor pool, sauna, and spa services. It's close to downtown Atlanta (about 15 mins) and other area attractions (easy access to interstate). Self parking is complimentary and there's plenty of spaces available. I would definitely recommend staying here! Amazing place! Read moreGenuine Hotels.com guest review
I had a wonderful experience at your hotel. The staff was very helpful and went out of their way to accommodate our needs. I will come back!Genuine Hotels.com guest review
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