"Very nice hotel"
Very nice hotel with great staff. Breakfast buffet was worth the extra money on the room rate.Genuine Expedia guest review
This was our first time staying at this hotel and I must say my wife and I were pleasantly surprised. We definitely must go again so we can check out the club level.Genuine Hotels.com guest review
"Awesome hotel and wonderful staff and amenities"
Best room service, excellent spa located in the hotel and the entire hotel is extremely clean. Modern and classic rooms with great space and bathrooms--felt luxurious. This hotel made us fall in love with Atlanta. Walking the path at night was relaxing, as was the spa during a lazy Sunday afternoon. Highly recommend.Genuine Expedia guest review
My stay on May 9th was good. The only problem was the lady at the front desk double charged my card for my one night stay and I had to wait for the money to be released on my card.. Besides that I would definitely stay again. The price was great too.Genuine Hotels.com guest review
The staff were so friendly and helpful. I highly recommend it!Genuine Hotels.com guest review
"Beautiful Hotel close to everything!"
We Love Love Love the Renaissance Atlanta Waverly! It's one of the Best Hotels I have stayed at. Wonderful spacious rooms, the décor was very comfortable and nice, soft towels, Great Breakfast. The Hotel staff was very courteous and attended our needs in a timely matter. Its close to the Mall, shopping, etc. This Hotel is on my Top 3 of the Best hotels […] to stay. BEAUTIFUL HOTEL!!!! Read moreGenuine Hotels.com guest review
I often read reviews online but this is my first time leaving one. My experience at the Waverley was my best experience ever staying at a hotel. Everything was perfect. My wife and I were blown away by the modern and sleek decor, the friendly staff and how clean this place was. We also enjoyed how inviting the atrium was.Genuine Hotels.com guest review
"great place to stay in ATL"
The hotel is a very nice place to stay. Its in walking distance of the mall. Lots of shopping and restaurants near by. The staff is amazingly over the top nice. Ms. Olga and Ms. Trazet are outstanding they went over and beyond. These two ladies are an example of great customer service!!! We will be back soon.Genuine Hotels.com guest review
"Ok, but overpriced."
It's a nice place to stay, without a doubt. To me, it seems a bit overpriced for what you get. For a room in the neighborhood of $240 per night you end up with a room that is devoid of sitting space (save for the single desk chair and straight chair), lacking in-room refrigerator, and will cost you an additional $12-16 for internet access per day. Perhaps […] I'm being a bit sensitive to the matter but it greatly annoys me to spend so much per night to be forced to spend another $12-16 per night to obtain internet access. Either based on my room location or the construction of the building itself, I was not able to get a good enough signal on my Verizon MiFi device to use that as an alternative. While atypical for all times throughout the year, the hotel was undergoing some level of renovation in the lobby for what appeared to be one of the eating areas. It wasn't intrusive other than when they began working by 8:00 AM every morning. Specific to the room I stayed in, the mattress on the bed was completely worn out; sagging on both sides and protruding springs. At one point during my week-long stay I considered spreading a blanket out and sleeping on the floor. I do not mind staying in this hotel but I do believe you are paying a premium for the name. Read moreGenuine Hotels.com guest review
Staff were very courteous and accomadating from beginning to end. Breakfast was great and we were able to do a late check out! The room was beautiful and the bed was very comfortable. We will definitely be staying again!!Genuine Hotels.com guest review
Very disappointed that the website portrayed the room as a luxury suite(actually called the front desk upon entering and getting into the room to verify), the pictures on the website VERY different, will not recommend.Genuine Expedia guest review
Response by Renaissance Atlanta Waverly Hotel & Convention Center Thank you for taking the time to share the details of your recent stay with us. Please allow me to apologize that the room you reserved was not what you expected. I would certainly welcome a return visit from you and committ that we will ensure that you are pleased with the accommodations.
"It was a nice hotel, very clean."
The hotel was very nice, facilities were well maintained and very clean. The indoor pool and hot tub were a great plus. The only negative I have to say is that breakfast was not included in the stay. The hotel was a bit pricey so that would have been a nice added feature. I would recommend this hotel.Genuine Expedia guest review
It was great! The staff was helpful the hotel was beautiful and clean! I will be back!Genuine Hotels.com guest review
VERY NICE. COMFORTABLE AND CLEAN, FRIENDLY HELPFUL STAFF. WAS DISAPPOINTED TO FIND THERE WAS NOT A REFRIGERATOR IN THE ROOM.Genuine Hotels.com guest review
"Think twice before you reserve"
The hotel is a very nice hotel. But it was very loud, People up and down the hallway all night, talking to people on other floors.Genuine Expedia guest review
Response by Renaissance Atlanta Waverly Hotel & Convention Center Thank you for your feedback regarding your recent stay with us. Please allow me to apologize for the noise you experienced during your visit. I hope that you will offer us another opportunity to visit our hotel in the future so you can experience a problem free stay
The staff member that checked me in to the hotel seemed passive aggressive when I asked questions pertaining to the room and facilities. The room was comfortable I expected better and it was a nonsmoking room but it smelled like smoke. Also dirty paper towels under the bed and desk area. Upon checking out that morning the staff member was extremely […] rude and not friendly whatsoever. Read moreGenuine Expedia guest review
Response by Renaissance Atlanta Waverly Hotel & Convention Center Thank you for your comments regarding your recent stay with us. I apologize that we did not meet your expectations for cleanliness and service at the front desk. I sincerely hope that you will afford us another opportunity when you return to Atlanta in the future.
"would stay here over and over again"
I was really surprised at how comfortable my stay was. this is by far the best hotel I have yet to stay in Atlanta. Every person I spoke to that worked there was very courteous and thorough and very friendly. I loved the convenience of this hotel, it was located right where I needed to be. The room was amazing,clean,comfortable and appealing in every […] way. They do not have fridges in the room or free wifi,besides those two factors the stay was perfect and im planning another stay very soon. Read moreGenuine Hotels.com guest review
very comfortable bed- nice staff- lots of room!Genuine Hotels.com guest review
"Incredible hotel value"
Stayed one night on our drive to Florida, and couldn't have been happier. For $119, this is a great hotel. Heck, for $219 it would have been great. Ok, the $100 breakfast for 5 would be the one knock, but that seemed typical price for the quality of food and service, and it was convenient.Genuine Expedia guest review
"Best deal of our Spring Break"
The quick & easy means of booking this hotel thru Expedia made me lower my expectations. My family & I were delighted & surprised at the welcoming quality of the Renaissance Waverly. Amazing, modern rooms outfitted comfortably & almost elegantly! The inner atrium was astonishing as our kids (12 & 6) exclaimed at the "awesomeness" of the space! We ate […] at the Italian leaning hotel restaurant & found the service, food & ambiance to be wonderful. I was expecting a modest overnight at the rate but the realization was very gratifying. Expedia certainly did us a benefit in providing a series of choices in hotels, personal booking attention, reliable information of rates/features, follow thru in terms of ensuring our stay & overall ease of making our travels easy. Read moreGenuine Expedia guest review
"Atlanta Surely Has Better"
I arrived moments after several bus loads of sorority girls arrived for a convention. Made for a very noisy stay as the hotel couldn't seem to get their business guests and noisy sorority girls in different areas of the hotel. Sink didn't drain, TV has a fuzzy picture, doorknob breakfast wasn't what I'd ordered and was overcooked, air conditioning units […] made enough noise to drown out 50% of the sorority chatter, ... I will try to find another place to stay next trip to Atlanta. Read moreGenuine Expedia guest review
Response by Renaissance Atlanta Waverly Hotel & Convention Center Rick, Thank you taking the time to share your recent experience at the Atlanta Waverly Renaissance. Please accept my apology for the noise created by the group we had last weekend. I promise that this is not typical of our hotel, and I sincerely hope you return so we can ensure you have a better experience.
"great place for a convention"
Clean rooms, great atmosphere, great services. One gripe -no fridge in the room.Genuine Hotels.com guest review
"A convention Hotel"
It is obvious the hotel has gone through a fairly recent remodel; but, they forgot one major item, the doors. The hotel rooms are placed around a giant center atrium, which houses two bars on the main floor. All the noise created in the atrium reverberates and easily travels through the cheap (and poorly insulated) room entry doors. It is extremely […] noisy. We ended up leaving in the middle of the night and just driving home. Read moreGenuine Hotels.com guest review
"Lisa made our stay"
Started out wanting to have a romantic weekend getaway, We requested a king bed and the hotel had none available. So hmm romantic weekend in separate beds? Next we get in the room and hear screaming parents and a room full of wild kids. So I call to the front desk and explain the situation. It probably helps that I explain the reason for our getaway […] is to escape our grandchildren and children for a weekend. Lisa the front desk supervisor, gets us into a upgraded room with a king bed and the weekend turns out wonderful. Thanks Lisa! The hotel was great everyone was nice. The food in the resteraunt was excellent. The entire hotel was clean and maintained well. Read moreGenuine Expedia guest review
Me and my family had a great time and was very pleased with everything and we plan on staying here again real soon.Genuine Hotels.com guest review
Great hotel and great location. ..... got a good deals on hotels.com.....Genuine Hotels.com guest review
Our stay at the Renissance was overall very wonderful , it was in a great location as far as area goes , although from the Georgia Dome which was what we came down for in the first place was a little bit of a drive but it was well worth it , staff was great & rooms were very nice & also they have a great selection at breakfast , best I've seen. However […] , I did not like the surprise deposit of 100 at check - in just in case something happened because me and my husband wasnt aware of the extra 100 prior to arriving . Other than that it was a very wonderful place to stay and I'll defiantly stay there again Read moreGenuine Hotels.com guest review
"Nice hotel. Great for the convention we attended"
Everything was perfect. We really enjoyed the breakfast option. Everyone was very friendly and gave great recommendations.Genuine Expedia guest review
"No complaints whatsoever"
I enjoyed everything about this hotel. I was only there from fri-sun which is a short time but it was a relaxed and enjoyable stay.Genuine Hotels.com guest review
Very nice experience as always with the Renaissance. Very stylish and clean. The only thing that was "odd" was that the staff seemed a bit confused (example, I was told at the front desk that my room had been switched from a King to two Queens because of overbooking... I got to the room and it was a King....). I had several moments like that (not a […] big deal though). There is a mall across the street which is nice, but that mall is not very nice and seems like teen/low end hang out spot and there aren't many good stores. The upside is there actually a mall INSIDE the hotel! That mall is much better even though it doesn't have any big name/well known stores. You will have more fun there. If you get a deal on this hotel, you will be VERY happy especially if this is the part of ATL you want to be in. Read moreGenuine Hotels.com guest review
Enjoyed everything, especially the bed and breakfast.Genuine Hotels.com guest review
we were celebrating our 40 years of marriage, and because of the hotel supervisor first name lisa she made our stay a unforgettable one and we think her from the bottom of our heart, because how we were treated and taken care of was well beyond excellent..ith people like lisa a truly professsional and knowledgeable young lady thank lisa alot will see […] your a gain soon. bennie dawson Read moreGenuine Hotels.com guest review
I was on a business trip! Check In was smoothed, rooms were spacious and clean. When I called down to get something they always followed right back up. 15 mins from everywhere I went. I would definitely stay again. The only thing I would say is the guy at the front doesn't open doors for you when he see you have a lot of luggage. But it didn't ruin […] my stay! Loved it! Read moreGenuine Hotels.com guest review
"Definitely Coming Back"
This was my first time staying at this particular hotel and I was thoroughly impressed. The staff is super friendly and very helpful. The atmosphere is gorgeous. A++Genuine Hotels.com guest review
I wasn't happy with the cleanliness of the rooms.. I had to request they change the sheets and pillow cases due to stains. I was very disappointed with the quality of the beds. They were very hard and uncomfortable. I will not stay there again.Genuine Hotels.com guest review
"will be back"
I really enjoyed my stay at the renaissance hotel, It felted like home. The atmosphere was nice, it was warm and welcoming, and the employees were very professional and accommodating. To top it off the breakfast buffet was deliciousGenuine Hotels.com guest review
"Best sleep ever"
This was my best hotel experience by far. The staff was courteous and helpful. The room was spacious and clean. The bed and lining was soft and cozy. Also, the workout facility had quality equipmentGenuine Hotels.com guest review
"Decent hotel wonderful staff"
It was a spur of the moment stay the room was on the highest floor and was neat. The shower unfortunately had mold in a couple places and they didn't give us our complimentary products but all in all a good stay.Genuine Expedia guest review
Arrived to the hotel at 10pm. Checkin was fast and efficient, all policies were explained thoroughly. Room was clean and very comfortable.Genuine Expedia guest review
All was well except for the cheerleading event happening at the same time. Lots of little girls cheering in the halls.Genuine Hotels.com guest review
The hotel was exceptional and the location was just perfect. Food, customer service and the quality of the room --- excellent!Genuine Hotels.com guest review
Great overnight experience.Genuine Hotels.com guest review
We loved everything about the renaissance hotel. It was beautiful from the lobby to the room,comfortable, and clean. Very nice will stay againGenuine Hotels.com guest review
"Rennaisance Delivers on Club Level"
We had a great stay here for 4 nights. We stayed on the Club Level and really appreciated the wonderful food and service by the staff who were top-notch throughout the hotel. It is a nicer Marriott with more amenities (no concierge, but staff go out of their way to inform you of local choices) and although our room was a handicapped room, we didn't […] seem to miss anything. Good job! Read moreGenuine Hotels.com guest review
A nice hotel, but incredibly loud and never ending construction in the middle of all the guest rooms. They warn you upon check in - but that's a little late to help. Walls are a little thin, but beds are great and the rooms are very spacious.Genuine Hotels.com guest review
This was a great hotel even though they were going thru renovation; we had an awesome experience.Genuine Hotels.com guest review
I was disappointed in that I have always had a wonderful stay with this hotel; however, this time, the hotel was undergoing renovation and I was not made aware of this until I checked in. It was very loud and dusty. I realize that this is very necessary, however, had I known I would have made reservations elsewhere.Genuine Hotels.com guest review
The hotel did not display any signs or warnings about on-going interior renovations. Waking to the sound of jackhammers at 8am on a Saturday morning when I had intended to sleep in was VERY disturbing. The entire interior of the hotel features an open atrium from the ground floor to the roof. The sound from the renovations penetrated the guest rooms […] just as if you were outside in the middle of a huge construction site. Be warned! Read moreGenuine Hotels.com guest review
"Weekend Stay for Birthday"
I was notified on the website about construction before booking and this was helpful. I went anyway. Check-in went smoothly. I unpacked Saturday morning. Sunday morning I received a voicemail and card under my door stating that I would have to change rooms because of a plumbing issue. This was the only thing that disrupted my weekend stay. I had spa […] services scheduled that morning and I was NOT prepared to rush to get ready, pack all of my things, eat breakfast and make it to my appointment on time. Mind you, the toilet still flushed, shower was still hot and the sink was still working. I wanted to have a relaxing day and this issue ruined my morning. I was scheduled to check out the next morning anyway. So, they moved me to a different room on the same floor but with a view of the interstate. I had the perfect view ( city view with sunrise) before moving. The rooms were nice, comforter and pillows were very comfortable. I would have preferred a higher thread count for the sheets (being a Marriott). No fridge, no microwave, no channel guide, no local restaurant guide. However, room service is ALWAYS available and their is a restaurant located on the first floor. Parking is free unless you want to use the valet. Breakfast was hot. Its a full buffett (Grits, eggs, bacon, sausage, fruits (not always sweet), yogurt, cereals, muffins, bagels, potatoes, oatmeal, french toast, etc). Other than the periodic construction noise and the room change, I had a nice, relaxing weekend away. Read moreGenuine Expedia guest review
"Very convenient location"
Great location, large rooms for families with kids.. Our spa experience was another good experience during our stay.. Overall, we really enjoyed our stay and special thanks to very kind hotel manager..Genuine Expedia guest review
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