"Definitely Coming Back"
This was my first time staying at this particular hotel and I was thoroughly impressed. The staff is super friendly and very helpful. The atmosphere is gorgeous. A++Genuine Hotels.com guest review
I wasn't happy with the cleanliness of the rooms.. I had to request they change the sheets and pillow cases due to stains. I was very disappointed with the quality of the beds. They were very hard and uncomfortable. I will not stay there again.Genuine Hotels.com guest review
"will be back"
I really enjoyed my stay at the renaissance hotel, It felted like home. The atmosphere was nice, it was warm and welcoming, and the employees were very professional and accommodating. To top it off the breakfast buffet was deliciousGenuine Hotels.com guest review
"Best sleep ever"
This was my best hotel experience by far. The staff was courteous and helpful. The room was spacious and clean. The bed and lining was soft and cozy. Also, the workout facility had quality equipmentGenuine Hotels.com guest review
"Decent hotel wonderful staff"
It was a spur of the moment stay the room was on the highest floor and was neat. The shower unfortunately had mold in a couple places and they didn't give us our complimentary products but all in all a good stay.Genuine Expedia guest review
Arrived to the hotel at 10pm. Checkin was fast and efficient, all policies were explained thoroughly. Room was clean and very comfortable.Genuine Expedia guest review
All was well except for the cheerleading event happening at the same time. Lots of little girls cheering in the halls.Genuine Hotels.com guest review
The hotel was exceptional and the location was just perfect. Food, customer service and the quality of the room --- excellent!Genuine Hotels.com guest review
Great overnight experience.Genuine Hotels.com guest review
We loved everything about the renaissance hotel. It was beautiful from the lobby to the room,comfortable, and clean. Very nice will stay againGenuine Hotels.com guest review
"Rennaisance Delivers on Club Level"
We had a great stay here for 4 nights. We stayed on the Club Level and really appreciated the wonderful food and service by the staff who were top-notch throughout the hotel. It is a nicer Marriott with more amenities (no concierge, but staff go out of their way to inform you of local choices) and although our room was a handicapped room, we didn't […] seem to miss anything. Good job! Read moreGenuine Hotels.com guest review
A nice hotel, but incredibly loud and never ending construction in the middle of all the guest rooms. They warn you upon check in - but that's a little late to help. Walls are a little thin, but beds are great and the rooms are very spacious.Genuine Hotels.com guest review
This was a great hotel even though they were going thru renovation; we had an awesome experience.Genuine Hotels.com guest review
I was disappointed in that I have always had a wonderful stay with this hotel; however, this time, the hotel was undergoing renovation and I was not made aware of this until I checked in. It was very loud and dusty. I realize that this is very necessary, however, had I known I would have made reservations elsewhere.Genuine Hotels.com guest review
The hotel did not display any signs or warnings about on-going interior renovations. Waking to the sound of jackhammers at 8am on a Saturday morning when I had intended to sleep in was VERY disturbing. The entire interior of the hotel features an open atrium from the ground floor to the roof. The sound from the renovations penetrated the guest rooms […] just as if you were outside in the middle of a huge construction site. Be warned! Read moreGenuine Hotels.com guest review
"Weekend Stay for Birthday"
I was notified on the website about construction before booking and this was helpful. I went anyway. Check-in went smoothly. I unpacked Saturday morning. Sunday morning I received a voicemail and card under my door stating that I would have to change rooms because of a plumbing issue. This was the only thing that disrupted my weekend stay. I had spa […] services scheduled that morning and I was NOT prepared to rush to get ready, pack all of my things, eat breakfast and make it to my appointment on time. Mind you, the toilet still flushed, shower was still hot and the sink was still working. I wanted to have a relaxing day and this issue ruined my morning. I was scheduled to check out the next morning anyway. So, they moved me to a different room on the same floor but with a view of the interstate. I had the perfect view ( city view with sunrise) before moving. The rooms were nice, comforter and pillows were very comfortable. I would have preferred a higher thread count for the sheets (being a Marriott). No fridge, no microwave, no channel guide, no local restaurant guide. However, room service is ALWAYS available and their is a restaurant located on the first floor. Parking is free unless you want to use the valet. Breakfast was hot. Its a full buffett (Grits, eggs, bacon, sausage, fruits (not always sweet), yogurt, cereals, muffins, bagels, potatoes, oatmeal, french toast, etc). Other than the periodic construction noise and the room change, I had a nice, relaxing weekend away. Read moreGenuine Expedia guest review
"Very convenient location"
Great location, large rooms for families with kids.. Our spa experience was another good experience during our stay.. Overall, we really enjoyed our stay and special thanks to very kind hotel manager..Genuine Expedia guest review
"No running water!!!"
We only had one night to stay in Atlanta so I booked the "popular" hotel from the Expedia website. It was rated 4.5/5 and they were offering a special rate. When we arrived I had to yell to communicate with the gentleman at the front desk because there were jack hammers in the front lobby. At first this didn't concern me much, but it did occur to me […] that was why they were offering a discounted rate. The night went well, but we woke to the sound of jack hammers at 7am and no running water. This was particularly troubling because I was travelling with my 1 year old son and I had not taken a shower the night before. I called the front desk to report the problem. She informed me that they had to shut off the water unexpectedly and she could not tell when it would be back on. Although she was very apologetic, all she offered was to send up bottled water. We waited for 2 hours and no water arrived. I brushed my teeth with melted ice from the ice bucket I had filled the night before to keep the baby's milk cold. We decided to leave the hotel and cancel our plans in Atlanta for the day. We drove to my sister's house in Montgomery so that I could take a shower. All I expect from a hotel is a clean, comfortable bed and a bathroom with hot running water. We were miserable. When I checked out the clerk was very apologetic, but again only offered bottled water. I just feel like they could have done more. Read moreGenuine Expedia guest review
Breakfast could be better. They need to finish construction asap.Genuine Hotels.com guest review
"Awesome staff Great atmosphere"
Great time minus the renovations being made. Good atmosphere Fluffy pillows and fantastic decor. I will return to this hotel again.Genuine Expedia guest review
Other than the renovation going on the first floor , it was a really nice hotel !Genuine Hotels.com guest review
Very pleased. Service excellent.Genuine Hotels.com guest review
Great hotel but construction renovations were very noisy. Neighbors were very loud as you can hear through the connecting doors. Otherwise, hotel was very hospitable.Genuine Hotels.com guest review
This is a really nice hotel. Beautiful bar with great drinks and food. Clean and you can't can't can't beat the price. But the construction in the lobby woke me up and was LOUDDDD! But once they finish that I'll definitely be back there.Genuine Hotels.com guest review
My husband and I stayed for 6 nights. We loved the hotel and the restaurant.. the area was perfect. We will definitely go back.Genuine Hotels.com guest review
I was pleasantly surprised with this hotel. Although there was construction going on, it did not bother us. The hotel was very nice, cozy, and spacious. We enjoyed our stay.Genuine Hotels.com guest review
Awesome stay, friendly courteous staff..Genuine Hotels.com guest review
This is a large and visually appealing hotel. The rooms are a nice size and are very clean. The only negative I can provide for those of you coming from out of town and renting a car is there is no other place to park and valet was over thirty dollars per day. I stayed for a week so that may be an expense you want to add to your stay. Other than that […] the amenities were good such as Starbucks onsite, gift shop and restaurants. I would stay here again. Read moreGenuine Hotels.com guest review
"Great stay beside construction"
This was a great hotel. Customer service was superb and the rooms were clean for my guests and I. However the hotel was under construction which caused a lot of notice every morning and throughout the day. The desk clerk offered us free breakfast because of the construction. The hotel is in a great location, close to malls restaurants, & the interstate. […] Definitely will stay here again and recommend to others. Read moreGenuine Hotels.com guest review
"Lack of communication"
Apparently the Waverly is under construction. Unfortunately the only way one would know that is by the sound of jack hammering at 7:30 in the morning. If that wasn't bad enough the water was shut off from about 8:30-9 and on. We checked out early without showering and or brushing ones teeth. Thanks Waverly.Genuine Hotels.com guest review
We were driving from Florida to visit relatives in Atlanta after the holidays. My husband knew about this hotel and when I got a great rate from Expedia we couldn't believe. WE took a chance and we were extremely pleased. The staff was so friendly and the room was spacious and very clean. The bed was so comfortable that I slept later than usual. Although […] this hotel is undergoing renovations, it was lovely on a Saturday night. I would stay here again. I loved the room décor. The colors were very relaxing. Read moreGenuine Expedia guest review
We stayed December 27-jan 1 2014. Very nice hotel but very noisy - there was a convention there with lots of kids that must not have been surprised. Our first two nights we were woke up at 2 am by kids yelling and running down the hall way. Nice accommodations but will not go back.Genuine Expedia guest review
people attending convention were too loud. I wish I knew about the convention before booking hotelGenuine Hotels.com guest review
Going on the rating and pictures, I expected more than I received. The Waverly is in the process of remodeling. My booking was for a deluxe room with a king. The room was clean but there was a lot of unused space in the room. It looked the the room was missing furniture.The sitting area was just that (a chair). The bathroom was large, but no hot water […] in the sink. No free wifi, which was really surprising. Overall there are a few other properties in the area that offer a better experience and more amenities for the price. Read moreGenuine Hotels.com guest review
ENJOYED IT. THE HOTEL WAS CLEAN AND THE ROOM WAS A GREAT SIZE.Genuine Hotels.com guest review
My wife and I stayed at this hotel for three nights during the Thanksgiving weekend. The atrium magnified all noises and unfortunately, there were too many loud and obnoxious people during our stay partying late into the night. The noises were audible even from within our room on fourth floor. My biggest disappointment was the inaction of the manag […] ement. Read moreGenuine Hotels.com guest review
Husband and I was in town for a performance at Cobb Energy Performing Arts Center. Hotel location was close to entertainment and great food. We arrived Sunday after Thanksgiving so hotel was very quiet. The navigator staff was very friendly & helpful.Genuine Hotels.com guest review
The staff was friendly and ready to offer assistance at all times. My kids and I loved the hotel amenities (indoor pool, hot tub, steam room, etc.,). good relaxiation before beginning the Thanksgiving holiday.Genuine Hotels.com guest review
"Would stay again"
Beautiful, spacious lobby with restaurants. Issues with plumbing during our stay - water was shut down due to repairs. Was Brown when turned back on. Dirty bathtub. Staff really nice and helpful. Tried to make it right for us. Would stay again.Genuine Expedia guest review
"Great Place to stay over Thanksgiving"
We (two adults and 4 kids) stayed here over thanksgiving break, and had a great time. Hotel was not busy, but there were lots of other kids running around. The kids really enjoyed it as did the adults. I would definitely stay here again.Genuine Hotels.com guest review
The TV did not work. Remote was not in room. No one checked on it during our stay. Not satisfied.Genuine Hotels.com guest review
We had an overall good experience over the Thanksgiving break - the staff at the hotel is warm, professional and on top of any problems. How do we know this? Well, the first issue was the TV not working but the hotel has a wonderful service professional who was happy to exchange our TV for another one right away- and by right away, I mean within 10 […] minutes The second issue was that we did not have hot water for two days - by the third day it was hot. Lastly, we had water dripping into the shower from above. The pro's? The rooms are extremely spacious, clean, modern and comfortable. The atrium can be a little loud but it quiets down around 10:30.. The staff is over the top nice which made us overlook the "issues". I would come back again because I am sure this was not a typical experience. Read moreGenuine Expedia guest review
"nice hotel close to city"
nice room, comfortable bed. Noisy lobby carries into room making it tough to get to sleep.Genuine Expedia guest review
"Great Location, firendly service, but noisy"
The staff was very friendly and professional, but we had some VERY noisy neighbors who didn't let us sleep very much. I think the staff could have done something about it. Our key scanner was failing and maintenance was trying to fix it at 10:30pm, so we weren't happy about that either. Overall, it was beautiful and HUGE! The rooms were contemporary […] and very clean. Read moreGenuine Hotels.com guest review
Rm is very clean and comfort.. moreover, spa and inside swimming pool are very awesome with my family.Genuine Expedia guest review
Loved the hotel, staff was great, workout room and spa were also very good. Only negative is they use those half size feather pillows. Takes three to make a normal pillow. Very frustrating to sleep.Genuine Expedia guest review
Other than noisy folks around the atrium at 2:30 AM, no problems. A call to the desk took care of the noise issue.Genuine Hotels.com guest review
"Great layout and location but some disappointment."
booked this for my 10 year anniversary to have a nice getaway. The hotel was awesome in its amenities and it's decor. The hotel has free on site parking, two full restaurants, an atrium bar and breakfast lounge in the lobby. It connects to a covered roof walkway to the galleria mall which allows great easy access to shopping and food selections. Location […] is great w tons of restaurants within a mile as well as the mall with a nice theater. short distance of about 10 miles from Atlanta center city which is easily navigated if you avoid peak traffic time. Staff was extremely nice from the front desk to the waiters who served breakfast. u have to book their breakfast w your room, it's such a great deal! Their buffet was endless and had great pastries, meats, fruits and even made to order omelets. I got ours for 10 bucks nightly which is a steal for what u get. Had we paid separately from our booking it would have been 38 dollars plus tip for each day) . The only downside I experienced was that we didn't have the sunken stand alone garden tub that was in the pictures that we really wanted to enjoy. the 2nd day we were there our hot water and shower broke. When I called they were quick to apologize and send engineering to investigate. They were able to fix the water but the shower head never got fixed. I enjoyed the place so much I didn't make a stink about it . Overall I loved the layout and amenities of the hotel and would definitely recommend it! Read moreGenuine Hotels.com guest review
"Don't bring children"
Very nice hotel in Atlanta with-in walking distance of the Cobb Energy Center where my family and I were attending an event. There were 10 of us (7 adults and 3 children) spread between 2 rooms. The problem occurred when someone complained that my 7 month old granddaughter was crying. We returned after being out for most of the day to find that my son […] and his family along with my 76 year old mother were locked out of their room. No note, no attempt made to contact us (they had my cell phone number). My son was then told by a hotel employee in front of a group of other guests at the front counter that they were being relocated because their baby cried. After a lengthy discussion where the manager on duty admitted to me that it was more important to them to keep the complaining guest happy, and if that involved humiliating and inconveniencing my family by making us move to another set of rooms at 9 o'clock at night with 3 small children and a senior citizen, well, that was just the way it was. We decided it would be best to leave. I understand he was doing his job, and that part of his job involves groveling at the feet of a self-important ego-maniac who doesn't like babies, but locking a 76 year old woman and a family with a baby out in the hallway with no explanation is completely unacceptable. Read moreGenuine Expedia guest review
"Very Nice & Reasonably Priced Hotel in Atlanta"
We Loved this hotel! I have zero complaints. Check-in time was 3pm, but our flight arrived at 10:30am. Called the hotel for early check in at 11:30am, and was able to do so with no problem. Restaurant food was great & reasonable priced. The hotel room was very clean, and the beds were very comfortable. Great location with a nice mall across the street, […] and great restaurants nearby. I will definitely stay here again in the future. Read moreGenuine Expedia guest review
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