"This is you spot for meetings in Crystal City"
Staff was outstanding. Relocated us upon request when we were not happy with our assigned room. Shuttle driver was very accomodating. Easy access to METRO. Lots of good restaurants within easy walking distance.Genuine Hotels.com guest review
overall staff , hotel were very nice. expedia stated they have whirlpool tubs which they do not have, disappointing but hotel staff gave us breakfast comps and free in room Wi-Fi for expedias mistake. overall very pleasant stay and will stay there next timeGenuine Expedia guest review
"A Great Night In The City"
My stay was great! The Hilton is near great restaurants as well as the Washington Harbor. The staff is outstanding! They made me feel comfortable and welcomed. The room was really nice with a great view. The bed was plush, I loved it. If you're looking for a really nice hotel with great staff, this Hilton is the way to go.Genuine Expedia guest review
The staff was very friendly and the room was nicely stocked. The only two problems were that the bathroom door wouldn't shut and there was no fan in the bathroom either. It was a pretty good walk to the metro....but most if the walk was underground through the crystal city shops.Genuine Hotels.com guest review
It was comfortable and relaxing, all I needed.Genuine Hotels.com guest review
"Too Many Extra Fees"
Parking was way too expensive but the upside is that you get to park your car on your own. Also, they charged a fee to use their WiFi... yikes.Genuine Expedia guest review
"10th Mountain Div. Reunion"
This was such a special meeting with lots of rooms for meetings and guests as well. The banquet fare was spectacular. The staff was very kind and helpful. It made for a very special time for all attendees.Genuine Expedia guest review
"Nice place, in a sea of hotels"
This Hilton has been recently remodeled. You'll think you're walking into the 60s with the decor in the lobby. The rooms also seem to have been redone fairly recently and are in more a timeless fashion. The first room we had had an A/C unit with a terrible racket. And it was really really really really really dusty. So we asked for a different room […] which the front desk was happy to give us, and just across the hall at that. This room had a brand new AC unit that was quiet, and the TV remote worked much better too. Overall the room was a decent size and very comfortable. The TV reception cut out numerous times on many, but not all, channels - perhaps a satellite issue. I didn't care enough to call the front desk and ask. Wifi was really excellent, fast and reliable. The pool on the top floor looked nice, but the water was pretty cool and the room apparently is unheated as it was very chilly. There's a nice outdoor patio on the top floor as well, but there's no drain in the floor and there were a couple of inches of standing water due to rain... so, useless. Breakfast buffet was good except for the waffles. The OJ was outstanding. The parking garage was pretty snug, as you might expect, but there was plenty even in a hotel full of conferences all week. Overall it was a good stay and the front desk staff were EXTREMELY friendly and helpful. Read moreGenuine Expedia guest review
hotel is 10 mins walk from the crystal city, not hard to find but i do get lost at first. hotel room is spacious, but some building is decorating, too much noise. when check out, the front desk seems a racist, not that polite.Genuine Expedia guest review
Friendly atmosphere and high quality surroundings.Genuine Expedia guest review
"get away weekend"
it was goodGenuine Hotels.com guest review
I was very impressed w the staff's friendliness, work ethic, and helpfulness. There was at least three major groups staying there and yet the staff handled it all with easy. My stay was very pleasant and I will stay at the Crystal City Hilton again. LHGenuine Expedia guest review
It was one of the hotels that I enjoyed staying at I will definitely come back to it.Genuine Expedia guest review
"Hilton at Crystal City"
My 4 day stay at the Hilton Crystal City was wonderful. The room was clean, the bed was very comfortable, the TV worked, the refrigerator was cold, and the staff was very attentive. When I reported that the hot iron fell onto the floor and became caked with film, a new iron was brought to my room within the hour, even when I explained that I did not […] need one until the evening. The pool and gym area was clean and very inviting, and a life guard was at pool side until 10:00 pm closing. Breakfast was also nicely done, serving fresh OJ with both continental style or off the menu service, which included any style fresh eggs. I also used the free shuttle to the Ronald Regan Airport. The driver was very helpful, taking my luggage from the hotel, and dropping us both off at the airline door. My entire experience was truly fun and relaxing, and I would recommend this hotel without hesitation. Read moreGenuine Expedia guest review
"Nice, clean hotel. Easy access from highway"
Quick over night stay on our way to Disney. Enjoyed the transportation to and from the airport and my car was in safe hands the week we were gone.Genuine Expedia guest review
"Nice hotel close to DCA. Convenient shuttle."
Stayed there before an early morning flight the next day. Metro system didn't run early enough to get me there in the morning.Genuine Expedia guest review
"Poorly designed shower/toilet area"
The room was a good value and the mattress was excellent . . . good sleeping. Was not very happy with the parking charge - way too high! Whoever designed the bath, vanity, shower, toilet area should be forced to stay in that room (101) one month out of the year. The doors open the wrong way, the space is broken up, and it is very cramped. Don't know […] how the other rooms are setup, but room 101 is a very poor design. Morning buffet is OK but overpriced IMHO. Read moreGenuine Hotels.com guest review
Great time with family. And it was nice to park and ride Metro I'm to city . It was alarums great weekend. VGenuine Hotels.com guest review
"Great Hotel next to Reagan Airport"
Great location for easy access to DCA airport. Rooms neat, clean, and freshly remodeled. The lobby is still under construction, but the employees at the front desk, as well as the shuttle driver bend over backwards to make your experience at the hotel a superior one.Genuine Hotels.com guest review
Was so so, since the hotel was being renovated. The lobby was only semi functional, and so I could not meet people there. The office was not functional. My room was barely okay, since the coffee machine was misbehaving, and the AC was noisy. But the staff were excellent and made my stay nice.Genuine Expedia guest review
I wasn't overly impressed. They had heavy construction going on when I stayed. They took a surge charge for internet use even Wifi. It was close to where had to go so it turned out ok for travel but i don't planned on returningGenuine Hotels.com guest review
Hotel under construction during stay so not all service/amenities were available. Otherwise solid experience.Genuine Hotels.com guest review
"great location but threadbear and being rehabbed"
About four minutes to airport. Being renovated from a well state. Needs updating. Construction everywhere. Staff was nice. Location proximity to airport can't have beat. Not to Hilton standards, hopefully will be after renovated.Genuine Hotels.com guest review
"Nice Hotel it was close to the metro."
I enjoyed my stay. The Hotel was doing renovation but my stay was still pleasant.Genuine Expedia guest review
One night layover as part of a trip home from DC. Hotel lobby was still being renovated but the room was very nice. Good size with a comfortable bed and adequate bathroom. Liked that it had its own shuttle to the Reagan airport (5 minutes away). Walking distance to some decent restaurants. Otherwise, we did not use much of the hotel's facilities.Genuine Expedia guest review
"Close to airport -"
The front desk staff weren't real helpful. When we asked about restaurants or the shuttle - it was like we were asking her to tell us something. In addition, the internet was down & the front desk couldn't tell us when it would be back up - "sometime within the next 8 hours". Just felt like they could have been more helpful.Genuine Expedia guest review
"Good stay - noisy A/C"
Room was in excellent condition but the A/C made way too much noise, it rattled all nite, good thing I was exhausted so I slept through... Very noisy though. Helpful staff! Thank you.Genuine Hotels.com guest review
The hotel was going through some renovations & repairs. I wanted to only check into my room & leave but the security guard insisted I go to the underground garage to park & pay there. Can't believe it cost $24. In the end he let me run upstairs to put my bags in my room but he was a real jerk about it. The room itself was fine! Except for the bathroom. […] The door was too big so it was hard to maneuver around the toilet & shower unless one closed the door. Read moreGenuine Expedia guest review
The lobby was a mess due to the ongoing construction. The noice and the dirt was annoying, to say the least. I think, it is an obligation for hotels.com to notify/inform custumers when the hotel is on ongoing construction or remodeling. I had a bad experiance, and I truly disappointed.Genuine Hotels.com guest review
"Nice hotel close to the airport."
Stayed just for one night cause we were gonna fly from Reagan airport. Really nice hotel.Genuine Expedia guest review
This hotel is being renovated. The rooms were immaculate and the lobby of the hotel will be pretty amazing when completed. The beds were comfortable and it was quiet. Hotel is within walking distance of a great little diner - Cesar's Diner! Great breakfast.Genuine Hotels.com guest review
"our dc trip"
The one major compliment we had was the shower. Usually hotel showers are horrible. This one had great pressure and the shower head was fantastic. Made you look forward to a great, relaxing shower. The only complaint we had were the pillows on the bed. They were horrible. Way too soft. When you laid on them the ends wrapped up around your head. Definately […] need firmer pillows. Other than the hotel lobby being under construction, the place and staff were great. Read moreGenuine Hotels.com guest review
"A Very Nice Hotel"
The hotel's lobby was under renovation but that is to be expected. Places have to make improvements. The front desk staff was very nice and helpful and always had a smile and pleasant demeanor when checking in and being asked questions afterwards. The room was clean and comfortable The pool was nice and loved that it was on the top of the hotel. I would […] stay here again!!! Read moreGenuine Hotels.com guest review
Room was very comfortable and up to date. Lobby was being renovated but that fact did not affect our stay. No complaints, just a good night's sleep.Genuine Hotels.com guest review
"nice hotel near the airport"
We enjoyed the nights stay. The hotel located close open food places and the air port. The staff was very friendly helpfullGenuine Expedia guest review
Ideal location, nearby market, gas station, restaurant are added benefits. Rooms are big and clean, Service is good and quick.Genuine Hotels.com guest review
"nice hotel undergoing renovations."
very enjoyable. nice staff. convenient shuttle to metro. I had a great stay.Genuine Expedia guest review
I had to pay for parking lot 24 dollar per night..!Genuine Hotels.com guest review
"close to the airport and Mall."
Rooms were verry small and congested, the bed was uncomfortable limping on one side, no trashcans in the room, big construction was going on in the hotel that I didn't know. Elevator got stuck for hours one day and we had to climb to the eight floor. The hotel complementary shuttle droped us to the mall and after a few hours we called her 8 time to […] pick us up and waited for 2 hours they never did, we had to take taxi back to the hotel. Read moreGenuine Hotels.com guest review
"I WOULD LIKE BETTER SWIMMING POOL!"
EXCELLENT LOCATION, NICE STAFF, WAS REMODELING, BUT STILL GOOD. SWIMMING POOL TO SMALL, AND COLD WATER. GOOD PRICE.Genuine Expedia guest review
"living in a construction zone"
I had problems with my shower (lost the cold water, ouch!), the dead bolt in the didn't work, but the first room I was moved into the toilet didn't flush, so I decided not to move rooms. In addition, the whole lobby is under construction. Not a great experience from a physical space perspective, but the staff was great!Genuine Hotels.com guest review
"Good to stay for a couple of days"
Good hotel, next to Metro and other facilities. The staff is very kind and nice. When my wife and I arrived, they had some problem which turned on the fire alarm, but nothing serious. Very good deal to visit Washington.Genuine Expedia guest review
An okay stay. Guest parking fees are high and underground parking lot was full and difficult to maneuver.Genuine Expedia guest review
"Good hotel if you have business in Crystal City"
The lobby of the hotel was undergoing renovation and was a mess. However, the hotel staff made up for any shortcomings and were very efficient, friendly and accomodating. I'd stay there again.Genuine Expedia guest review
Rooms were super clean. The lobby was undergoing renovation and should look amazing when complete. Even in the renovation process the management informed guests of the plan and design through signs and displays. Instead of being an inconvenience it was rather interesting to see what they had planned.Genuine Hotels.com guest review
"Not bad, but not great."
Overall, stay was okay. Staff we're very friendly and accommodating. Hotel was under renovation, so a little chaotic and dusty. Only, serious complaint was water pressure in the shower. Not so good. Also, if you are taking the Metro around, please, take the shuttle to the station. Thought it was just for the airport and, boy, was I wrong.Genuine Hotels.com guest review
"Disappointed in Hilton Hotel"
We are a family of 7 with an infant (we were charged 20$ a day for a port a crib) using 3 rooms for 3 nights. The hotel was under construction, which we were not warned about. Parking was terrible, and expensive with 2 cars. The elevators were painfully slow. The best part of that experience was the pool. The breakfast itself was not bad, but the service […] was pitiful. The staff was unconcerned and unattentive for waitstaff. I would never stay here again or recommend this hotel to anyone. Could not believe I was in a Hilton Hotel. Read moreGenuine Expedia guest review
No hot water in the shower started the day off on the wrong foot. The staff granted a room change after I refused a visit from engineering. They offered a later than usual check out time for the inconvenience. All in all a good experience. A good breakfast offset the irritation.Genuine Expedia guest review
"The staff was very nice and accomodating to me."
The staff allowed me to enter the room at my convenice and helped me with all of my needs.Genuine Expedia guest review
Really impressed with the room and service. Close to the district and restaurants.Genuine Expedia guest review
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