"A Very Nice Hotel"
The hotel's lobby was under renovation but that is to be expected. Places have to make improvements. The front desk staff was very nice and helpful and always had a smile and pleasant demeanor when checking in and being asked questions afterwards. The room was clean and comfortable The pool was nice and loved that it was on the top of the hotel. I would […] stay here again!!! Read moreGenuine Hotels.com guest review
Room was very comfortable and up to date. Lobby was being renovated but that fact did not affect our stay. No complaints, just a good night's sleep.Genuine Hotels.com guest review
"nice hotel near the airport"
We enjoyed the nights stay. The hotel located close open food places and the air port. The staff was very friendly helpfullGenuine Expedia guest review
Ideal location, nearby market, gas station, restaurant are added benefits. Rooms are big and clean, Service is good and quick.Genuine Hotels.com guest review
"nice hotel undergoing renovations."
very enjoyable. nice staff. convenient shuttle to metro. I had a great stay.Genuine Expedia guest review
I had to pay for parking lot 24 dollar per night..!Genuine Hotels.com guest review
"close to the airport and Mall."
Rooms were verry small and congested, the bed was uncomfortable limping on one side, no trashcans in the room, big construction was going on in the hotel that I didn't know. Elevator got stuck for hours one day and we had to climb to the eight floor. The hotel complementary shuttle droped us to the mall and after a few hours we called her 8 time to […] pick us up and waited for 2 hours they never did, we had to take taxi back to the hotel. Read moreGenuine Hotels.com guest review
"I WOULD LIKE BETTER SWIMMING POOL!"
EXCELLENT LOCATION, NICE STAFF, WAS REMODELING, BUT STILL GOOD. SWIMMING POOL TO SMALL, AND COLD WATER. GOOD PRICE.Genuine Expedia guest review
"living in a construction zone"
I had problems with my shower (lost the cold water, ouch!), the dead bolt in the didn't work, but the first room I was moved into the toilet didn't flush, so I decided not to move rooms. In addition, the whole lobby is under construction. Not a great experience from a physical space perspective, but the staff was great!Genuine Hotels.com guest review
"Good to stay for a couple of days"
Good hotel, next to Metro and other facilities. The staff is very kind and nice. When my wife and I arrived, they had some problem which turned on the fire alarm, but nothing serious. Very good deal to visit Washington.Genuine Expedia guest review
An okay stay. Guest parking fees are high and underground parking lot was full and difficult to maneuver.Genuine Expedia guest review
"Good hotel if you have business in Crystal City"
The lobby of the hotel was undergoing renovation and was a mess. However, the hotel staff made up for any shortcomings and were very efficient, friendly and accomodating. I'd stay there again.Genuine Expedia guest review
Rooms were super clean. The lobby was undergoing renovation and should look amazing when complete. Even in the renovation process the management informed guests of the plan and design through signs and displays. Instead of being an inconvenience it was rather interesting to see what they had planned.Genuine Hotels.com guest review
"Not bad, but not great."
Overall, stay was okay. Staff we're very friendly and accommodating. Hotel was under renovation, so a little chaotic and dusty. Only, serious complaint was water pressure in the shower. Not so good. Also, if you are taking the Metro around, please, take the shuttle to the station. Thought it was just for the airport and, boy, was I wrong.Genuine Hotels.com guest review
"Disappointed in Hilton Hotel"
We are a family of 7 with an infant (we were charged 20$ a day for a port a crib) using 3 rooms for 3 nights. The hotel was under construction, which we were not warned about. Parking was terrible, and expensive with 2 cars. The elevators were painfully slow. The best part of that experience was the pool. The breakfast itself was not bad, but the service […] was pitiful. The staff was unconcerned and unattentive for waitstaff. I would never stay here again or recommend this hotel to anyone. Could not believe I was in a Hilton Hotel. Read moreGenuine Expedia guest review
No hot water in the shower started the day off on the wrong foot. The staff granted a room change after I refused a visit from engineering. They offered a later than usual check out time for the inconvenience. All in all a good experience. A good breakfast offset the irritation.Genuine Expedia guest review
"The staff was very nice and accomodating to me."
The staff allowed me to enter the room at my convenice and helped me with all of my needs.Genuine Expedia guest review
Really impressed with the room and service. Close to the district and restaurants.Genuine Expedia guest review
"Wonderful Staff and Clean Rooms"
My experience was wonderful. The hotel was going through a first floor remodeling and there was plenty of noise that last after 5:00 pm and was NOT heard on the floor where I was staying which was great. No complaints however. I can't wait to see the finished product after the minor construction is complete.Genuine Expedia guest review
"Crystal City Hilton"
Staff was extremely responsive. Renovation/Construction underway. No business Center, Bar, etc. Room Service - good and staff was very nice. Overall - a pleasant experience.Genuine Expedia guest review
Hotel is undergoing some construction, not that we had plans on hanging out in the lobby, but a bit disappointing there wasn't any advance notice. They don't even have a lobby at this point, just a constructed table to assit with check-ins. They made it work, so good on them to make the best of a bad situation. Room was clean and comfortable, but I […] found that it was difficult to get a good temperature, either too cold or too hot. Further from the metro than expected, but when the weather is right it's a enjoyable walk. We would stay again based on what we paid - near perfect for our family of 4. Read moreGenuine Expedia guest review
The location was nice the room was very spacious with a beautiful decor. I would definitely stay here again.Genuine Hotels.com guest review
Nice price. Plush bedding. Welcoming staff. Hotel was under construction.Genuine Expedia guest review
"Great location and friendly service"
Great service. Our car had a roof cargo box and would not fit in their garage, they found a curb-side parking for us and even gave us breakfast coupons due to the construction in the lobby area. Great location (next to crystal city metro and free shuttle to it) and friendly service!!Genuine Hotels.com guest review
"Business trip to DC."
The Staff at this Hotel were excelent. Ed.Genuine Hotels.com guest review
"Lobby construction sucked (08/2013)"
first floor lobby area was under construction in the summer!!?? probably the reason why the rooms were reasonably priced for the HiltonGenuine Hotels.com guest review
I enjoyed my stay. There were a few hiccups someone pulled the fire alarm that kept us out of our hotel temporarily. Other than that we enjoyed the pulland location. Your employee January was very helpful. Thank you!Genuine Hotels.com guest review
"Worse parking arrangement I've ever see."
Currently undergoing construction but I was satisfied overall.Genuine Expedia guest review
"Very convient to the airport."
Very nice experience. Wish we could have stayed a little longer.Genuine Expedia guest review
"We had a wonderful time. Hotel is very nice."
We had a very ice stay at the Hilton. It was close by to a lot of restaurants. We were able to get the transit close by. We like having a parking area for our car.Genuine Expedia guest review
The Hilton was great! While getting a major facelift, the lobby was restricted to a few narrow garbage bag lined corridors. The staff gave us vouchers for free breakfast and everything was great! Good location, great staff!Genuine Hotels.com guest review
"Did not know about the construction and"
OK for a between flight stay over but would not choose this hotel again. Did not know about the in-progress construction in the lobby and there was lets of noise thruout the night in the hallwaysGenuine Expedia guest review
"Price was right amidst the construction."
I was able to book the hotel at a crazy low rate and was happy about it! The location is close to get to DC and places close by. The hotel lobby is currently under construction so it was extremely hard to hear during check in at the revised lobby area. Luckily, once we made it to the elevator you couldn't hear a thing. Whew! The room was great and the […] bed was great. I will definitely stay here again. Read moreGenuine Expedia guest review
The hotel staff was not very friendly. The maintenance crew never came up. The air condition in my room was so loud we couldn't sleep at night. The cleaning staff did a poor job cleaning. Especially the bathroom. Bottom line, I wouldn't stay here again.Genuine Hotels.com guest review
"Above and Beyond"
Hotel amenities and location top notch. Needed to be at the airport at 3:30 a.m. but shuttle bus didn't start it's run until 5 a.m. Clerk at desk called me a taxi and the hotel paid the bill. What service!Genuine Hotels.com guest review
"Just outside of D.C."
Our stay was pretty good. The room was well cared for and was very clean, the pool is at the top of the hotel but is closed in but there is always a lifeguard on duty which is great. They were doing renovations down in the lobby but was not disturbed by anything from it. Very convenient to restaurants and although a little bit of a walk to the metro […] it was nice to walk through the shops which helped make the walk seem better. Read moreGenuine Hotels.com guest review
excellent!Genuine Hotels.com guest review
"Less than stellar"
Hotel was under construction was noticeable in the room constant banging on my last day. Staff was not very engaging. room was ok nothing really special.Genuine Expedia guest review
Good location, it's walking distance of metro and several restaurants. However, the hotel is currently under construction; thankfully I couldn't hear any noise from the construction. Lobby area closed, rooms were not in the best condition, bathroom is small.Genuine Expedia guest review
"Lovely hotel in such a convienient area."
My hotel stay was amazing. They have refreshments in the lobby, a great front desk staff who was very accomodating and informational. My room was very spacious I loved it. Bed was so comfortable, nice bathroom, nice area to sit outside also a sectioned off smoking area as well, pools small but they have a whirlpool as well which I thought was cool. […] Overall one of my favorite hotels here because they are in a plaza with a 24 hour grocery store, a ton of resteraunts right around the corner as well as a movie theatre and a library! Read moreGenuine Expedia guest review
Staff was friendly, our room was clean. But was disappointed never told hotel was undergoing renovations.Genuine Hotels.com guest review
overall it was fineGenuine Hotels.com guest review
"Under construction/renovation. 8/2013"
No front entrance. No lobby.... Everything boarded up. The room we stayed in had a the latch broke off.... I am sure it will be lovely when it is finished but I wouldn't stay there until I was sure it was completely renovated. 8/2013.Genuine Expedia guest review
"Close to the airport"
Good room for the priceGenuine Hotels.com guest review
I booked here on 25% off sale. So I could stay at cheaper price. Location is nice because I walked from Crystal city station to hotel about 10 min. and then, restaurants are around hotel. then, room was very clean and confortable. They have shuttle bus to DCA from 5:00 am (every 10 min), so location is pretty good. One way was only 20 min by subway, […] not to far when I went to sightseeing at Mall at Washington DC. Read moreGenuine Hotels.com guest review
"Older Hotel going through refurbishment"
All was just fine with the exception of ongoing improvements throughout the Hotel - some noise, dust and lots of construction work. Since my cost per night was very low for D.C. area pricing, I was not really bothered by the improvement work being done.Genuine Expedia guest review
Really enjoyed the stay. Hotel was very clean and great location walking distance from metro. Surrounding area had lots of restaurants and 24 hr CVS. Would recommend it to family and friends. I will be staying again on my next visit.Genuine Hotels.com guest review
A/C very noisy.Genuine Hotels.com guest review
"Good for airport layover, not for pleasure"
The hotel lobby was like a mini airport terminal. The staff seems to cater more toward guest how are flying, rather than people trying to enjoy the surrounding city. Each time I went to the lobby, there was always a crowd. People getting boarding passes for their flights, ect. Not for me. But i'll remember if i'm ever flying out of Regan NationalGenuine Hotels.com guest review
"great location for cancelled flight"
early shuttle to airport, frequent shuttles good.Genuine Hotels.com guest review
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