Nice price. Plush bedding. Welcoming staff. Hotel was under construction.Genuine Expedia guest review
"Great location and friendly service"
Great service. Our car had a roof cargo box and would not fit in their garage, they found a curb-side parking for us and even gave us breakfast coupons due to the construction in the lobby area. Great location (next to crystal city metro and free shuttle to it) and friendly service!!Genuine Hotels.com guest review
"Business trip to DC."
The Staff at this Hotel were excelent. Ed.Genuine Hotels.com guest review
"Lobby construction sucked (08/2013)"
first floor lobby area was under construction in the summer!!?? probably the reason why the rooms were reasonably priced for the HiltonGenuine Hotels.com guest review
I enjoyed my stay. There were a few hiccups someone pulled the fire alarm that kept us out of our hotel temporarily. Other than that we enjoyed the pulland location. Your employee January was very helpful. Thank you!Genuine Hotels.com guest review
"Worse parking arrangement I've ever see."
Currently undergoing construction but I was satisfied overall.Genuine Expedia guest review
"Very convient to the airport."
Very nice experience. Wish we could have stayed a little longer.Genuine Expedia guest review
"We had a wonderful time. Hotel is very nice."
We had a very ice stay at the Hilton. It was close by to a lot of restaurants. We were able to get the transit close by. We like having a parking area for our car.Genuine Expedia guest review
The Hilton was great! While getting a major facelift, the lobby was restricted to a few narrow garbage bag lined corridors. The staff gave us vouchers for free breakfast and everything was great! Good location, great staff!Genuine Hotels.com guest review
"Did not know about the construction and"
OK for a between flight stay over but would not choose this hotel again. Did not know about the in-progress construction in the lobby and there was lets of noise thruout the night in the hallwaysGenuine Expedia guest review
"Price was right amidst the construction."
I was able to book the hotel at a crazy low rate and was happy about it! The location is close to get to DC and places close by. The hotel lobby is currently under construction so it was extremely hard to hear during check in at the revised lobby area. Luckily, once we made it to the elevator you couldn't hear a thing. Whew! The room was great and the […] bed was great. I will definitely stay here again. Read moreGenuine Expedia guest review
The hotel staff was not very friendly. The maintenance crew never came up. The air condition in my room was so loud we couldn't sleep at night. The cleaning staff did a poor job cleaning. Especially the bathroom. Bottom line, I wouldn't stay here again.Genuine Hotels.com guest review
"Above and Beyond"
Hotel amenities and location top notch. Needed to be at the airport at 3:30 a.m. but shuttle bus didn't start it's run until 5 a.m. Clerk at desk called me a taxi and the hotel paid the bill. What service!Genuine Hotels.com guest review
"Just outside of D.C."
Our stay was pretty good. The room was well cared for and was very clean, the pool is at the top of the hotel but is closed in but there is always a lifeguard on duty which is great. They were doing renovations down in the lobby but was not disturbed by anything from it. Very convenient to restaurants and although a little bit of a walk to the metro […] it was nice to walk through the shops which helped make the walk seem better. Read moreGenuine Hotels.com guest review
excellent!Genuine Hotels.com guest review
"Less than stellar"
Hotel was under construction was noticeable in the room constant banging on my last day. Staff was not very engaging. room was ok nothing really special.Genuine Expedia guest review
Good location, it's walking distance of metro and several restaurants. However, the hotel is currently under construction; thankfully I couldn't hear any noise from the construction. Lobby area closed, rooms were not in the best condition, bathroom is small.Genuine Expedia guest review
"Lovely hotel in such a convienient area."
My hotel stay was amazing. They have refreshments in the lobby, a great front desk staff who was very accomodating and informational. My room was very spacious I loved it. Bed was so comfortable, nice bathroom, nice area to sit outside also a sectioned off smoking area as well, pools small but they have a whirlpool as well which I thought was cool. […] Overall one of my favorite hotels here because they are in a plaza with a 24 hour grocery store, a ton of resteraunts right around the corner as well as a movie theatre and a library! Read moreGenuine Expedia guest review
Staff was friendly, our room was clean. But was disappointed never told hotel was undergoing renovations.Genuine Hotels.com guest review
overall it was fineGenuine Hotels.com guest review
"Under construction/renovation. 8/2013"
No front entrance. No lobby.... Everything boarded up. The room we stayed in had a the latch broke off.... I am sure it will be lovely when it is finished but I wouldn't stay there until I was sure it was completely renovated. 8/2013.Genuine Expedia guest review
"Close to the airport"
Good room for the priceGenuine Hotels.com guest review
I booked here on 25% off sale. So I could stay at cheaper price. Location is nice because I walked from Crystal city station to hotel about 10 min. and then, restaurants are around hotel. then, room was very clean and confortable. They have shuttle bus to DCA from 5:00 am (every 10 min), so location is pretty good. One way was only 20 min by subway, […] not to far when I went to sightseeing at Mall at Washington DC. Read moreGenuine Hotels.com guest review
"Older Hotel going through refurbishment"
All was just fine with the exception of ongoing improvements throughout the Hotel - some noise, dust and lots of construction work. Since my cost per night was very low for D.C. area pricing, I was not really bothered by the improvement work being done.Genuine Expedia guest review
Really enjoyed the stay. Hotel was very clean and great location walking distance from metro. Surrounding area had lots of restaurants and 24 hr CVS. Would recommend it to family and friends. I will be staying again on my next visit.Genuine Hotels.com guest review
A/C very noisy.Genuine Hotels.com guest review
"Good for airport layover, not for pleasure"
The hotel lobby was like a mini airport terminal. The staff seems to cater more toward guest how are flying, rather than people trying to enjoy the surrounding city. Each time I went to the lobby, there was always a crowd. People getting boarding passes for their flights, ect. Not for me. But i'll remember if i'm ever flying out of Regan NationalGenuine Hotels.com guest review
"great location for cancelled flight"
early shuttle to airport, frequent shuttles good.Genuine Hotels.com guest review
the hotel is clean and neat, but the REAl reason to stay there is the location. We will be staying there again!Genuine Expedia guest review
"Just another hotel by nothing"
Close to the airport and a bit of a walk to the Metro and their shuttle was never available for the metro but ok for the airport. The shower switched from hot to cold and back and it could not be controlled. Clean room and the traditional hard beds. TV was hard to get to work much of the time. Not much at the hotel, they could use a spa.Genuine Hotels.com guest review
"We expected more of a Hilton..."
From the start, staff did not seem to either know anything we asked help with or even showed they cared about customers. We had one washcloth in our room (for two adults for prolonged stay) and was told that's all each room was "allowed". A nice maid did give us two more, but it was "against the rules", so we hope she didn't get in trouble. At least […] 75% of the time, no one was at the concierge desk, and when it was manned, it was the bellhop who did not know much about anything. Shuttle to airport was supposed to leave at 5am, but driver did not show up to load passengers until exactly 5am. Room was ok. However, sundeck was dirty and messy the whole time we were there, and the lifeguard at swimming pool spent more time texting than watching anyone, Even with Expedia price, it was not worth it. We will not return and caution others. Read moreGenuine Expedia guest review
We just needed a place to stay before our early morning flight. This was so convenient and comfortable. The room service food was excellent and delivered right on time. Would stay again.Genuine Hotels.com guest review
"Nice Hotel!Close to all shopping centers."
The cost for parking lot is overpriced, But is very convenient. I wish they can reduce that!Genuine Expedia guest review
The hotel is undergoing renovations. So there was a lot of dust. A few staff members at the front desk (not all of them) were also very rude during our stay.Genuine Hotels.com guest review
THe hotel was undergoing some renovations during my 6 day stay. No ice machine, lots of noise, rooms were barely cleaned. There is limited taxi service at this location. They had nice mattresses, but otherwise, the stay was less than pleasing.Genuine Expedia guest review
"great place and location"
they have many places close by to eat ...try the Kabob Palace was very good... in good location very centralized to lots of places...Genuine Hotels.com guest review
Staff is unfriendly. You have to pay to use wifi in the room and the wifi can not be shared with other devices. Only 1 device can use wifiGenuine Expedia guest review
Good location, lots of stores and restaurants in walking distance, free shuttle to the metro station and the airport. All the staff was very helpful and we were able to check in early. Still under some renovations but that didn't effect our stayGenuine Hotels.com guest review
"A lot of money for a so-so stay"
My husband and I spent one night at the Hilton Crystal City the night before flying to South America for vacation. The room itself was clean and adequate; however, for what we spend, it was nothing special. The staff, while polite, did not go out of their way to be helpful or friendly. The free shuttle to and from the airport was, well, free, but not […] as prompt as one might want. The drivers were none too friendly either. We needed a place to stay and transportation to Reagan National Airport -- this fit the bill, but nothing to write home about. Read moreGenuine Expedia guest review
Thoroughly enjoyed!Genuine Hotels.com guest review
"Great stay, lovely staff"
I am not a resident of Arlington or the surrounding D.C. area, so I was very happy with the exceptional attention that the staff here helped me out with my needs. They were accommodating with helpful information and services. The men at the concierge shuttle service were friendly and able to address my concerns quickly.Genuine Hotels.com guest review
We had a beautiful stay. The staff was great. The shuttle was a big help to get around because I have a bad knee. Would come back to this Hilton again. Very close to airport. My son walk back after returning his car rental.Genuine Hotels.com guest review
"Never stay here"
The room smelled. We stayed at this hotel before and weren't happy, but we had purchased a non-refundable future stay, so we hoped things had improved. They hadn't. Just the opposite, they got worse. We were there for 3 nights and complained about the smell each day, but they never changed our room, made the smell better, or gave us any accommodation. […] Never, never, never. Read moreGenuine Hotels.com guest review
I thoroughly enjoyed my stay. But we had to move another room on the second day of my stay because of maintenance work being done on the roof (room was on the 12th floor). The noise was unbearable and was going to be going on all weekend. They really should have taken that room out of service. We were quickly accommodated and moved to a room on a lower […] floor. The staff was very pleasant and attentive. Would definitely stay at this hotel again Read moreGenuine Hotels.com guest review
The pool and deck were in poor shape. The room wasn't bad but the common areas seemed liked they needed work. The printers attached to the boarding pass computer didn't work. The location was convenient to the airport.Genuine Hotels.com guest review
"Rude shuttle driver"
I thought the room was nice and clean. However, my family and I wanted to get a ride on the shuttle to the metro one day. The driver said he had to take a lady to the airport and he would drop us off there to catch the metro. We asked if we could be dropped off by the hotel metro stop because that was the only stop we were familiar with. He said the […] metro stop at the airport was no different and took us there. I thought he was rude for acting that way about it. Read moreGenuine Expedia guest review
"Nice hotel close to the metro"
It was a nice hotel, very convenient location. Staff was not very friendly when I called at 5am although it is supposed to be 24hrs service. Clean room and comfortable bed.Genuine Expedia guest review
The hotel was great and the area around it has a lot of shops and restaurants so you never have to walk far. Also near a Metro line.Genuine Hotels.com guest review
Excellent, service, especially from, front desk clerk , January.Genuine Hotels.com guest review
"Has the best view"
This hotel has the best view over forest. Parking is a problem.Genuine Expedia guest review
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