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All hotels in Itasca, Illinois, United States

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Room 1:	Number of adults in Room 0	Number of children in Room 1

Westin Chicago Northwest - Itasca

4 stars

400 Park Blvd, Itasca, IL, 60143 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $89

available on 06/26/13

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Landmarks near Westin Chicago Northwest

Itasca Station Hotels - Itasca 1.1 miles
Pirates Cove Childrens Theme Park Hotels - Elk Grove Village 1.2 miles
Alexian Brothers Medical Center Hotels - Elk Grove Village 1.2 miles
Roselle Medinah Station Hotels - Roselle 1.7 miles
Rainbow Falls Waterpark Hotels - Elk Grove Village 1.9 miles

Nearest hotels to Westin Chicago Northwest

Extended Stay America Chicago - Itasca
2.0 stars

890 yards from Westin Chicago Northwest - Itasca
Days Inn Schaumburg / Elk Grove
2.0 stars

930 yards from Westin Chicago Northwest - Itasca
Country Inn & Suites By Carlson, Elk Grove Village at I-290
3.0 stars

1200 yards from Westin Chicago Northwest - Itasca
Holiday Inn Chicago West - Itasca
3.0 stars

1.1 miles from Westin Chicago Northwest - Itasca
DoubleTree by Hilton Wood Dale-Elk Grove
3.0 stars

1.8 miles from Westin Chicago Northwest - Itasca

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Westin Lombard Yorktown Center
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The Hyatt Lodge at McDonald's Campus
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This guest did not leave a comment.
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Hyatt Regency McCormick Place
3.5 stars

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Reviewed by a Hotels.com guest on Feb 27, 2013

This guest did not leave a comment.

Explore the world

Overview of Westin Chicago Northwest - Itasca

Location.
This Itasca, Illinois hotel is in the suburbs of Chicago, five miles from Woodfield Mall and 3.1 miles from Bloomingdale Golf Club.

Hotel Features.
Westin Chicago Northwest has a health club, an indoor pool, and a spa tub. This four-star Itasca property features spa services. Business amenities include a business center, 50,000 square feet of meeting facilities, high-speed Internet access, and 33 conference rooms for small groups. Westin Chicago Northwest has a restaurant, a bar/lounge, and a coffee shop/café. Room service is available during limited hours. This is a smoke-free property (fines may apply for violations).

Guestrooms.
Guestrooms offer hair dryers, coffee/tea makers, and clock radios. Guestrooms have cable/satellite television with premium TV channels and pay movies. Business-friendly amenities include multi-line phones, desks, and voice mail. All guestrooms at Westin Chicago Northwest are non-smoking.

Image of Westin Chicago Northwest, Itasca

4.4 out of 5 Excellent (393 reviews)

(Neighborhood average 4.2)
Hotels.com Guest Rating

We were on a 3 day holiday for chicago and we were looking for a good 4 star or a five star hotel in the vicinity of chicago at reasonable prices. This... was a perfect choice and it was beyond my expectations, we were given a room on the 11th floor with a lake view. The room was very comfortable and clean. We wanted to warm my daughters milk and the hotel provided us with a microwave. Highly recommend if you have a car and you want to visit chicago by Akbar from Pakistan on 06/12/13

Guest Rooms

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1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0	Number of children in Room 1

Hotel Info: ‎1-866-539-8117‎

See room information

Room description

Two double Westin Heavenly Beds with plush bedding, down pillows, and down comforters (bedspreads). Furnishings in this accessible room may include loveseat sofa bed and armchair, or armchair with loveseat that does not pull out. Desk. High-speed Internet access (surcharge). Dual-line cordless phone with voice mail. Premium cable channels with pay movies and video games (surcharge). Coffeemaker. Bathroom with Westin Heavenly Shower with dual showerhead. Hair dryer. Iron/ironing board.

Room Details

Air conditioning
Climate control
Clock radio
Coffee/tea maker
Complimentary toiletries
Cribs/infant beds available
Daily housekeeping
Desk
Electronic check-out
Extra towels/bedding
Hair dryer
Hypo-allergenic bedding available
Iron/ironing board
Multi-line phone
Pay movies
Premium TV channels
Rollaway/extra beds available
Video-game console
Voice mail
Wake-up calls
Wireless Internet access (surcharge)

Hotel Info: ‎1-866-539-8117‎

See room information

Room description

One king or two double Westin Heavenly Beds with plush bedding, down pillows, and down comforters (bedspreads). Furnishings may include loveseat sofa bed and armchair, or armchair with loveseat that does not pull out. 400 square feet. Desk. High-speed Internet access (surcharge). Dual-line cordless phone with voice mail. Premium cable channels with pay movies and video games (surcharge). Coffeemaker. Bathroom with Westin Heavenly Shower with dual showerhead. Hair dryer. Iron/ironing board.

Room Details

Air conditioning
Climate control
Clock radio
Coffee/tea maker
Complimentary toiletries
Cribs/infant beds available
Daily housekeeping
Desk
Electronic check-out
Extra towels/bedding
Hair dryer
Hypo-allergenic bedding available
Iron/ironing board
Multi-line phone
Pay movies
Premium TV channels
Rollaway/extra beds available
Video-game console
Voice mail
Wake-up calls
Wireless Internet access (surcharge)

What you need to know

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets allowed
Check-out time is: noon
Check-in time starts at: 3 PM
American Express
MasterCard
Visa
Pet policy - dogs only
Maximum number of pets per room: 1
Pet maximum weight in lb is: 40
Minimum check-in age is: 21

Amenities

General
Bar/lounge
Coffee shop or café
Elevator/lift
Gift shops or newsstand
Number of floors - 12
Patio
Restaurant
Smoke-free property
Swimming pool - indoor
Total number of rooms - 408
See more facilities
- 24-hour fitness facilities
- Air-conditioned public areas
- Luggage storage
- Meeting facilities size (feet) - 50,000
- Meeting facilities size (meters) - 4645
- Number of meeting/conference rooms - 33
- Rooftop terrace
- Tennis on site
- Valet parking (surcharge)
- Wireless Internet access - surcharge

Rooms (all rooms include)
Clock radio
Complimentary toiletries
Cribs/infant beds available
Daily housekeeping
Desk
Electronic check-out
Extra towels/bedding
Hair dryer
Iron/ironing board
Rollaway/extra beds available
See more room details
- Air conditioning
- Climate control
- Coffee/tea maker
- Hypo-allergenic bedding available
- Multi-line phone
- Pay movies
- Premium TV channels
- Video-game console
- Voice mail
- Wake-up calls
- Wireless Internet access (surcharge)

Services
Porter/bellhop
Room service (limited hours)
Safe-deposit box at front desk
Sauna
Security guard
Self parking
Shoe shine
Spa services on site
Spa tub
Tour assistance
View more services
- Arcade/game room
- ATM/banking
- Breakfast available (surcharge)
- Children's club
- Complimentary newspapers in lobby
- Concierge services
- Doorman/doorwoman
- Express check-in
- Express check-out
- Free parking
- Hair salon
- Laundry facilities
- Multilingual staff

Business & Event
24-hour front desk
Audiovisual equipment
Banquet facilities
Business center
Business services
Dry cleaning/laundry service
Event catering
Multiple large conference rooms
Multiple small meeting rooms

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Dining

Shula's Steak House and No Name Lounge - This clubby, dark-wood steak restaurant is owned by former Dolphins football couch, Don Shula. Menus are printed on footballs, and black-and-white football photos cover the walls. Through a short hallway lined with photos signed by sports figures, the No Name Lounge features raised booths that comprise the smoking section. Large leather, high-backed armchairs offer a place to relax with a martini. Shula's serves a buffet breakfast every morning, as well as lunch and dinner daily.

Daily Grind - Coffee, espresso, tea, and other morning pick-me-ups, along with bagels, muffins, Danishes, and fruit, are available in the lobby, with seating along a bar or at tables. Open between 7 AM and 11 AM.

Atrium Bar - The large, sunken bar, with cushioned barstools and glossy wood tables, is open for drinks and serves light lunch and dinner. A narrow, pyramid-shaped gold canopy hangs over the bar, printed with Asian-inspired animals in hues of gold, brick-red, and green. Open from late morning until midnight.

Room Service - Available between 5:30 PM and midnight.

Recreation

The hotel offers a WestinWORKOUT Powered by Reebok Gym.

A jogging and walking path runs behind Westin Chicago Northwest for more than two miles. About six miles north of the hotel is a large forest preserve with a 14-mile paved path, trails, and wildlife. An 18-hole, public golf course is less than seven miles southeast of the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Basketball nearby
Golf - driving range nearby
Golfing nearby
Hiking/biking trails nearby
Running track/path nearby
Skiing - cross-country nearby
Swimming nearby
Tennis nearby

Notification and fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
Fee for wireless Internet in all public areas: USD 9.95 per 24-hour period (rates may vary)
Valet parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

All hotels in Itasca, Illinois, United States

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41.98605, -88.0211

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A short guide to Schaumburg - Northwest

Schaumburg’s Woodfield Mall is the largest mall in the Chicagoland area. The suburb also boasts two nationally-known comedy clubs: The Improv, which hosts nationally-known performers, and the Chicago Comedy Club, which draws its talent entirely from the audience. The McDonald’s #1 Store Museum is in Des Plaines. It is a re-creation of the first-ever McDonald’s, which opened in 1955.

see all hotels in Itasca

Nearby Activities & Points of Interest

1.0 - 3.0 mi

Itasca Station - 1.1 miles
Pirates Cove Childrens Theme Park - 1.2 miles
Alexian Brothers Medical Center - 1.2 miles
Roselle Medinah Station - 1.6 miles
Rainbow Falls Waterpark - 1.9 miles
Roselle Station - 2.4 miles
Ned Brown Forest Preserve - 2.5 miles
Wood Dale Station - 2.9 miles

3.0+ mi

Lynfred Winery - 3.0 miles
Bloomingdale Golf Club - 3.1 miles
Chicago O'Hare Airport - 6.0 miles
Chicago Executive Airport (PWK) - 11 miles
Chicago DuPage Airport (DPA) - 13 miles
Chicago Midway Airport - 20 miles
Romeoville Lewis University Airport (LOT) - 27 miles
Aurora Municipal Airport (AUZ) - 28 miles
Waukegan Regional Airport (UGN) - 31 miles
Joliet Park District Airport (JOT) - 33 miles
Gary - Chicago Intl. Airport (GYY) - 40 miles
Kenosha Regional Airport (ENW) - 42 miles

All hotels in Itasca, Illinois, United States

Reviews

All (393)
Business (50)
Romance (64)
Family (40)
Friends (19)
Other (220)

4.4 / 5

Excellent

Score breakdown (from 393 reviews)

5.0

(220)
4.0

(120)
3.0

(32)
2.0

(14)
1.0

(7)

Average rating for:

Cleanliness
4.5
Service
4.4
Comfort
4.5
Condition
4.4

Reviews: Overall

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Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

"great hotel"

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
4.0

We were on a 3 day holiday for chicago and we were looking for a good 4 star or a five star hotel in the vicinity of chicago at reasonable prices. This was a perfect choice and it was beyond my expectations, we were given a room on the 11th floor with a lake view. The room was very comfortable and clean. We wanted to warm my daughters milk and the hotel […] provided us with a microwave. Highly recommend if you have a car and you want to visit chicago Read more

Genuine Hotels.com guest review

2 night business trip in Jun 2013

Akbar

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

"very clean"

Cleanliness
5.0
Service
3.0
Comfort
5.0
Condition
5.0

only one bad thing. The hotel store that sold pop and chips closed earlier than posted. So I went to look for a coke machine and there was none and the front desk told my daughter that the only place to get a coke was at the bar which she couldn't get into. However one of the hotel workers was drinking a can of coke so she asked where he got the coke […] since there was no machines and he quoted that he got it at the break room which we were not aloud. So I went to bed thirsty, I went to possibly drink the water in the room that said Free and Clear I don't think it was because in said for a certain club that you might have to be a member of to get it free.(confusing). Nobody likes to drink a $10 dollar water and find out later how much it cost. All this happened about 9:30 at night but I guess I could have left the hotel and drove to a Store to get some pop for me and my family. Read more

Genuine Hotels.com guest review

1 night trip in Jun 2013

Tom

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
4.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night trip in Jun 2013

A Traveller

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Always nice hotel. The only thing missing is adapter for Ipod

Genuine Hotels.com guest review

1 night business trip in Jun 2013

A Traveller

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Jun 2013

jeremy

Westin Chicago Northwest - Itasca

3.0 / 5

Good

"A little disappointing"

Cleanliness
3.0
Service
3.0
Comfort
4.0
Condition
3.0

A beautiful view and friendly service...but very noisy! On the 12th floor it sounded as if we were next to a ship's engine room. Information, etc. missing from our room...not even a shower cap! In place of a mini fridge was a very weird "cooler box," which after our food spoiled, we read the fine print: "Only cools to 50." If you need a refrigerator, […] call the desk!!?? Not sure if we'd want to stay there again. Read more

Genuine Hotels.com guest review

2 night trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

Cleanliness
3.0
Service
4.0
Comfort
4.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Jun 2013

gary

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

"Nice hotel except for bedding"

Cleanliness
4.0
Service
5.0
Comfort
3.0
Condition
5.0

I liked everything about hotel except for the bedding--which was coverlet which was way too heavy. I tried to extricate a sheet from the coverlet without much success. It took me over an hour to go to sleep and I woke about 5 1/2 hours later.

Genuine Hotels.com guest review

1 night business trip in May 2013

Tom

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

"Highly suggest this comfortable, spa like hotel"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Best hotel I have EVER stayed in. Great staff, amazing views and a very luxurious room! Will always stay at Westin from now on out! Thanks again!

Genuine Hotels.com guest review

1 night trip in May 2013

Rachael

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Jun 2013

Lisa

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

"Love Westin hotels - overall had a great stay!"

Cleanliness
4.0
Service
5.0
Comfort
3.0
Condition
4.0

My husband and I are always so impressed with Westin hotels. The beds are the comfiest ever, the showers are great, and the service is always outstanding. I only have two small complaints, one is the air vents in the shower looked like they hadn't been cleaned in a while. Not a dealbreaker, but still not something I want to see and know that I'm breathing […] in that air. Two, something's up with the air flow in the rooms. I thought I was going crazy until I saw a couple of other people comment about it. One side is very cool, and the other is warm. I prefer my hotel rooms very cold so it was a problem, but if you like yours on the warmer side you probably wouldn't even notice. I mentioned it to the front desk clerk (not looking for anything free), and she offered my husband and I free breakfast. That was super nice, and we will gladly stay at any Westin hotel in the future. Definitely recommend! Read more

Genuine Hotels.com guest review

2 night romance trip in May 2013

Lindsay

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

3 night romance trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

"good place to stay"

Cleanliness
3.0
Service
4.0
Comfort
3.0
Condition
4.0

good value for the money --- about ~ 40 mins from Downtown chicago

Genuine Hotels.com guest review

3 night family trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in May 2013

Ken Meier

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

"Very Nice"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

The hotel was very nice. The bed was the best I've ever slept on in a hotel, but it took the shower a long time to get hot in the morning. Other than that it was a great hotel.

Genuine Hotels.com guest review

1 night business trip in May 2013

Arch Angels

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

"Great little getaway"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Great little getaway. A vacation without leaving town.

Genuine Hotels.com guest review

1 night romance trip in May 2013

Vincent

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This was an excellent hotel to stay at. Our only complaint was that after business hours there are no vending machines to get a soda or something other than water. They have the bar, yes, but that isn't convenient at all.

Genuine Hotels.com guest review

2 night trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

"Great Hotel - Great Location"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Top notch hotel with a very professional staff.

Genuine Hotels.com guest review

2 night trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

"Westin Stay"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

The hotel is very nice but each time we have stayed there have been events going on and they take place right in the foyer of the lobby. We were on the 11th floor and it sounded like the action was right outside of our hotel. The rooms are not very insulated.

Genuine Hotels.com guest review

3 night trip in May 2013

Debbie

Westin Chicago Northwest - Itasca

3.0 / 5

Good

"noisy air conditioner"

Cleanliness
2.0
Service
4.0
Comfort
2.0
Condition
2.0

The hotel staffs are very professional and great. Other than that, we don't think we had a pleasant stay. We were assigned to the top floor with a room happened to be under the hotel air conditioner. The room was very noisy. After complaining about it, we were re-assigned to another less noisy room, but we still could hear it. In fact, the design of […] the hotel is poor with a hollow center and rooms on all side. Therefore, there is nowhere you could escape the lound noise from the air condition. In addition, the carpet needs to be replaced. We could see the coffee stains in couple places. Read more

Genuine Hotels.com guest review

2 night trip in May 2013

Mongshang

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

"Family Getogether"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This was a great hotel to stay at with the kids and our pet. We were all able to do a show and dinner nearby and enjoy the pool with the children. Definaltely would do it again.

Genuine Hotels.com guest review

1 night family trip in May 2013

Pam

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night romance trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

"Very enjoyable stay"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
4.0

The staff was great. Very helpful and friendly. Room was comfortable with a GREAT view. Very affordable rate at $79 .

Genuine Hotels.com guest review

1 night trip in May 2013

Carolyn

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

We stayed here before and my younger son liked this hotel. Employees are friendly,front desk is accommodating on my request when we checked in. I definitely recommend this hotel.

Genuine Hotels.com guest review

2 night family trip in May 2013

Ella

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

Cleanliness
4.0
Service
5.0
Comfort
5.0
Condition
4.0

Very nice room but carpet was old.

Genuine Hotels.com guest review

1 night trip with friends in May 2013

Ron

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

"Great place"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

It was a great place for kids and family

Genuine Hotels.com guest review

2 night trip in May 2013

cynthia

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

"Wonderful Hotel"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This hotel was everything I had dreamed of. The beds were out of this world comfortable and I felt like I was sleeping on a cloud. The room is very clean and well stocked with anything you may need. The staff was very courteous and super helpful. I highly recommend this hotel to anyone who is looking for a great place to stay.

Genuine Hotels.com guest review

1 night trip in May 2013

Stefanee

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

"Ok, not what I expected."

Cleanliness
5.0
Service
3.0
Comfort
4.0
Condition
5.0

The hotel was nice smelling and front desk was nice. Once we were in our room and tried to get some rest there was noise coming through the bottom crack of the door :-( in addition to that there was two loud events that took place during my stay and one was in the middle of the hotel and affected my sleep once again.

Genuine Hotels.com guest review

2 night romance trip in May 2013

royal

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
4.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night romance trip in May 2013

tony

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip with friends in May 2013

A Traveller

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

"A little outdated"

Cleanliness
3.0
Service
5.0
Comfort
4.0
Condition
3.0

The stay was ok. The staff was very accommodating. The bed was very comfy. The rooms and hallways needed a little update. The carpets in the hallways had bleach stains and the room had snags or stains on the carpet. The double showerhead was a great perk but we were unable to use it as the drain was unable to keep up with all the water. If you stay […] here I would sugget going to Teddy's Diner for breakfast which is a few miles from the hotel. Read more

Genuine Hotels.com guest review

1 night trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

"need fridge and microwave"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

No fridge or microwave what's that about if they could accommodate those two items I would have rated a give across the board

Genuine Hotels.com guest review

1 night trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

"excellent bed, nice view"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

The bed was very comfortable, room was well sized the only negative was the room needs a power strip on the desk to charge my electronics. I had to unplug lights etc to plug in my cell and laptop.

Genuine Hotels.com guest review

1 night trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Business trip

May 10, 2013

A Traveller

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Service was awsome

Genuine Hotels.com guest review

2 night business trip in May 2013

sherjeel

Westin Chicago Northwest - Itasca

3.0 / 5

Good

Cleanliness
4.0
Service
5.0
Comfort
3.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Business trip

May 7, 2013

A Traveller

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

"Awesome place to stay"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

The staff was super friendly, the place was clean, and was not too hard to get around to other nearby places from the location.

Genuine Hotels.com guest review

1 night trip in May 2013

Rick

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

"Chicago Trip"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
3.0

We went to Chicago for a family trip. It was quite a ways from Chicago and our room only had 1 washcloth but 4 towels? Overall it was a good trip after all.

Genuine Hotels.com guest review

2 night family trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

"Great Value & Wonderful Experience"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Was happy to get away from downtown both for convenience and value. The hotel staff was excellent and accomodating, and the rooms were impeccable. There was both a prom and wedding reception going on the night we stayed, which caused a little bit of nervousnous regarding noise. But our fears were quickly put to rest. We were given a room far away from […] the festivities and the staff kept everything under control. The next morning, everything was cleaned up with no trace of parties. We also enjoyed the Shula restaurant in the hotel. Fantastic! Read more

Genuine Hotels.com guest review

1 night trip with friends in May 2013

Nicole

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night family trip in May 2013

A Traveller

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

"The nicest hotel I have stayed in yet!"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

I never wanted to leave the hotel. I didn't even use the pool because the room was so nice! The bedding was so luxurious I couldn't leave it. It was so nice to feel like royalty for the night, (and until 3:00 the next day, thank you late check out on sundays)! There is not enough I can say about this hotel. Besides the rooms being so nice, the lobby […] is amazing, and so are the glass elevators! Just standing there in the hall and looking around is mind blowing. I've never felt so rich in my life, I kept wondering- how am I here? :) Read more

Genuine Hotels.com guest review

1 night romance trip in Apr 2013

A Traveller

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

Other trip

Apr 29, 2013

A Traveller

Westin Chicago Northwest - Itasca

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Apr 2013

A Traveller

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

"pet friendly"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

They were really pet-friendly and I enjoyed my stay with two of my dachshunds.

Genuine Hotels.com guest review

1 night business trip in Apr 2013

A Traveller

Westin Chicago Northwest - Itasca

3.0 / 5

Good

"great stay at a great price"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
4.0

everything was amazing! Only problem was, there was a conference going on...some womens conference, and the waits for elevators was ridiclous, and the noise level was ridiclous inside the rooms. The staff was wonderful, but when it came to the noise they wouldn't do anything.

Genuine Hotels.com guest review

2 night trip in Apr 2013

A Traveller

Westin Chicago Northwest - Itasca

5.0 / 5

Outstanding

"Great Hotel"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Was pretty amazing, It says 4 stars but it acts and looks like a 5 star.

Genuine Hotels.com guest review

Response by Westin Chicago Northwest Thank you for your comments! We are glad to hear that you enjoyed your stay . Thank you!

1 night romance trip in Apr 2013

Shaak75

Westin Chicago Northwest - Itasca

3.0 / 5

Good

"Nice! But........"

Cleanliness
5.0
Service
3.0
Comfort
4.0
Condition
4.0

I don't like being lied to. I typically rate a hotel based on how well they maintain the Spa and Pool. I always look forward to a Hot tub etc when i stay. This pool area was closed. For no apparent reason. We were told "for renovations". It was clear we were being lied to. There was no "Obvious" signs they were in fact renovating the pool area. We could […] see it through the window! Please dont lie to us. There were 2 very noisy wedding groups staying there. They made noise the whole weekend. Took away from the ambiance. The inside is like a cave, so noise carried. Read more

Genuine Hotels.com guest review

Response by Westin Chicago Northwest Thank you for taking the time to share your feedback regarding your recent stay. I do want to apologize for the situation with the pool. The pool is part of the Northwest Athletic Club which is adjacent to our hotel. The owners of that facility have closed the club through the end of the summer for a full renovation. Unfortunately, this did affect the availability of the pool for a few weekends. While the pool itself is not under renovation, access to the pool area was restricted for two weekends. Our guests now have access to the pool on weekends during the remainder of the renovation. I do apologize that the pool was not available when you stayed with us. Thank you for sharing your comments.

2 night trip in Apr 2013

nic

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Two Double Beds Accessible

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Guestroom King or 2 Doubles

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