"Hotel Central to Houston Attractions"
Easy to get around from the hotel. Central to the Galleria area, Rice Village, Medical Center, Downtown, Midtown. Access to main streets and highways is great. Avoid area when Joel Osteen has events at his church, neighboring the hotel. Traffic a nightmare at those times. Overall great experience.Genuine Expedia guest review
Definitely check out the bar and food at this hotel. Good service good hotel.Genuine Hotels.com guest review
"Nice Hotel, Friendly Staff"
The staff and facilities at this hotel were great. Parking was not as easy as it could be, but it wasn't a big deal.Genuine Expedia guest review
"old & dingy"
very old hotel. looks like its being renovated as the construction woke us up in the early morning from top floor which was very discomforting being there on sunday.Genuine Expedia guest review
"Would not stay here again."
Front staff was rude. You have to pay $18 dollars for parking since the hotel is in an office park "city". The hotel doesnt have free parking. You have to park at the below ground parking lot. Expedia did not imform me of this upon booking. The room looked nice although you could see wallpaper coming off the walls and blotches on the carpet. The showerhead […] was not adjustable. It was stuck on jet stream setting. Read moreGenuine Expedia guest review
There was construction going on and I have very loudlyGenuine Hotels.com guest review
"Overall Pretty Good"
This hotel was a good place overall. I got a night for me and my girlfriend for New Years because it was in the downtown area. The ONLY problem that I had with this hotel was the walls are VERY thin. I could hear the next rooms television, music, conversations, etc. It didn't bother me as much because we went out that night and weren't really in the […] hotel until pretty late. By that time everyone was sleep but the hotel itself is very clean and worth the money. Very professional staff, clean sheets, clean bathroom, nice iron, etc. I always like getting my money's worth so I applaud this hotel. If I were staying in for the night I would have asked for the hotel to notify the neighbors of their loud music but it wasn't really bothering me as much. I would definitely stay here again. ALSO keep in mind, you HAVE to pay for parking. There are no close parking lots or anything so you pretty much stuck paying for DoubleTree parking. Read moreGenuine Hotels.com guest review
It was a very nice hotel but we were treated very poorly by some of the staff when we were dealing with the shuttle.Genuine Expedia guest review
I did not enjoy my stay. The room was small and crowded. Two people couldn't fit in the bathroom at the same time. There were only 2 towels, we had to request extra to shower. The extra fees were ridiculous. You had to pay for parking and wifi. For over a hundred a night I expected some kind of complimentary breakfast. It would have cost $13 per person […] I have Danishes and juice in the morning. I won't choose another Double Tree. Read moreGenuine Expedia guest review
Room wasn't clean. Bed was uncomfortable.Genuine Expedia guest review
The hotel is wonderful. The location is great, the entire hotel is spotless, but expect to pay for everything. For example wireless internet was $15, parking was $18 a night, a room service dinner of 2 sodas, a quesadilla and wings was $50. There is a Starbucks in the lobby whhich was nice for the morning, and as always the DoubleTree cookie at checkin […] is a sweet touch. The workout room was amazing. The bed felt comfortable when i laid down, but I woke up sore. From the 8th floor I did hear the traffic noise on nearby 59, but it was not so bad as to wake me up. And the hotel litterally faces Lakewood church, so if you want to walk there for a service, this is your hotel. Read moreGenuine Hotels.com guest review
The hotel staff was sub par on the day of check in. Front desk was bordering on rude. Our bed had hair left in the sheets and heaven forbid anyone in an adjacent room shuts a door. The sound literally rattles the walls. Room service took bout 30-45 minutes each call before arriving for simple things like towels.Genuine Hotels.com guest review
"Nice and Clean Hotel"
We love the hotel and its proximity to all shopping and Lakewood church. The hotel is very clean, great staff and comfortable room. We will definitely come back and stay again in the same hotel.Genuine Expedia guest review
"Happy New Year's!"
My girlfriend and I spent our first new years together here and everything was very good. The room was cozy and privacy was exactly what we were looking for!Genuine Hotels.com guest review
Great hotel with a comfortable room. Only difficulty was parking- due to contruction, it's kind of hard to get into and out of. Also, be aware of the daily parking fee.Genuine Hotels.com guest review
It was great. We needed to rest and we did it. Great customer service everything clean and nice.Genuine Hotels.com guest review
No microwave or refrigerator.too expensive not to have appliancesGenuine Hotels.com guest review
"Nice view to the city"
It was very good. The personal of the hotel was really helpful and nice. The experience was great. Everything was clean, neat and orginizeGenuine Expedia guest review
"Okay, not close to nightlife"
Our stay was alright. My husband and I rented a room to go have a "night on the town". I was told before we booked that the metro rail was close and we could take that to our destination and back. This was not the case. We ended up having to drive everywhere. The room was okay. Clean and comfortable but no fridge and I thought it was not worth the money […] we paid! Read moreGenuine Expedia guest review
"Very nice hotel for my family, but....."
Family of 4. Beds in room very nice, television great. No ref or micro. Asked front desk for microwave and delivered free of charge. Stayed one night. Learned we could get free parking underneath the hotel for Lakewood Church since we were attending the next day. Security was helpful. Also did not pay for the WiFi service after waiting several hours […] the wifi was complementary. Why does a hotel have to charge $12 for WiFi and $14 for parking with the room already expensive place to stay in the first place? There are many nice hotels with these included. Found this room and stayed here for $84 to include tax only because I got 40 to 60 percent off from expedia.com. Hotel placed a $50 charge hold on my account until 4 days after check out. No charges. Would my family and I stay again, yes..and if WiFi or breakfast are not a high priority for your family I would recommend. Find another place to park and wait for the complementary WiFi. Read moreGenuine Expedia guest review
Very pleased. Room service was amazing. Love that I could order dinner for breakfast or breakfast for dinner. Perfect for kids. I would definitely recommend to friends and familyGenuine Hotels.com guest review
I gave location a 3 star only because its s little tricky to find/get to. Other than that, the hotel and service was GREAT!Genuine Hotels.com guest review
Very nice hotel, comfortable beds. Parking is expensive however and the parking garage is very tight to get into (not for large vehicles) but plenty of parking at the hotel. Wifi should be free however, it is not included. Great hotel overall and would definitely stay here again!Genuine Hotels.com guest review
"Ok for 1 night"
Nice hotel but parking fees are ridiculous for a 1 night stay.Genuine Hotels.com guest review
"It's a beautiful place with friendly staff"
I would definitely go back to this hotel...it's beautiful, clean and most important friendly people who make you feel welcome.Genuine Expedia guest review
The hotel is nice in a good location, however the bathroom and bathtub were dirty. There was only two big towels in the bathroom. For a four star hotel the beds should be more comfortable.Genuine Expedia guest review
"Very nice for the price"
Very nice hotel. Breakfast can be pricey but they offset free transportation up to 3miles. Worked out well. Lots of bear by restaurants within 1 -2 miles.Genuine Hotels.com guest review
"Room is clean, but service is bad"
Everything was ok, but one thing we stayed for two nights, they didn't clean and service the room after the first night. When we came back, everything was the same as we left. I left tips on the table expecting the room service, obviously no one came.Genuine Hotels.com guest review
Excellent accommodations! But hard to findGenuine Expedia guest review
"Top pick in Houston"
Great location, central to all the hot spots. The hotel was clean and and no fuss with check in, parking or amenities. Highly recommend. Starbucks in house, other restaurants and entertainment within 5 min I visited were Ragin' Cajun, Kobecue, Luling City, Onyx, Edwards Theatre, bars on Washington and in Midtown, Bikram Hot Yoga Houston. Made for a […] great visit to the H without having waste my time in traffic or highways. Read moreGenuine Expedia guest review
"Great Business Location"
Great service. The desk clerk changed my room at checkin to a room on higher level with more privacy. Room was quiet, clean & decent space to does four laptop & papers. Location is in Greenway Plaza which was outstanding for my needs. Two companies that I was to visit were in the same complex so I was able to comfortably walk to appointments.Genuine Hotels.com guest review
Everything was perfect. Walking distance to Lakewood church.Genuine Hotels.com guest review
"Great hotel!! VERY VERY clean!!"
My only complaint is how loud the doors to rooms slam shut!! It was very loud in the middle of the night(1 am-2am) as people were getting to their rooms!!Genuine Expedia guest review
"Not a great experience."
The hotel was extremely overpriced. The room was small, and not very nice. The cable didn't work at first and once it did come in the channels were extremely fuzzy. The room was really small for $180.00.Genuine Expedia guest review
I just don't like having to pay for parking when I'm already paying a high price for the room. Room was comfortable but not updated. For the money i spent I'd rather go to Hotel ZaZaGenuine Hotels.com guest review
"Nice little get away"
The hotel was nice and quiet. The service was good and it was right near everything I neededGenuine Hotels.com guest review
Loved itGenuine Hotels.com guest review
Room not made up, staff said they would get back with us, we are yet to hear from them. 1012Genuine Hotels.com guest review
"surprised and disappointed"
The hotel was nice, but is managed poorly. Upon arriving at the hotel, I discovered that I had to pay $27 per day for valet parking. The clearance for the parking garage was only six feet, and our vehicle would not fit, which forced us to pay for valet parking. The hotel also charges $12.95 per day for wifi! This is the first "nice" hotel that I've […] ever stayed at that insists on charging for every little thing. Our room was decorated nicely, and the beds were comfortable. The curtains were stained and broken, and the lampshade was also broken. A small area of the carpet was wet for some reason, and the tub was clogged. If I stayed at a super 8 or motel 6, I would expect these flaws, but not from a Double Tree! In the future, I stay in Houston hotels several times every year, and I've never had a bad experience. In the future, I will stay at hotels that truly provide good service, and well maintained rooms, such as Hilton Garden Inn, or Courtyard Marriott Read moreGenuine Hotels.com guest review
Everything was great, except access to the parking lot was complicated.Genuine Hotels.com guest review
"Nice hotel bad staff"
Great hotel, nice views. The staff wasn't that great. Moody and very unfriendly.Genuine Expedia guest review
Usually stay at courtyards but this place was closer. Very clean and comfortable.Genuine Expedia guest review
I recommend this hotelGenuine Hotels.com guest review
"paper thin walls!!!"
To be such a high end hotel we were very disappointed. The walls are paper thin. Heard talking, sneezing and toilet on both sides. Doors slammed all night. At 5:00am someone trying to come into my room from the adjoining room... Scarey... When I told the desk all they could say was " sorry about that"... Not staying there again....Genuine Hotels.com guest review
We spend a very good night.Genuine Expedia guest review
The hotel and staff was very nice. It's definitely a high end hotel. You have to pay 18.00 a day to park in the garage or 27.00 a day for valet. You have to pay for wifi. The movies on demand are 27.00. The nightly rates are not expensive but the stay as a whole is.There is not a mini fridge or microwave in the rooms either! If you're looking for a […] cheap affordable stay this is not your hotel. If price inst a problem for you then the hotel is terrific! Read moreGenuine Expedia guest review
"Look forward to next time!"
The hotel staff greeted me and my company with a smile. Plus they we very accommodating to our needs. I would definitely recommend this hotel to my friends and love ones.Genuine Expedia guest review
"Perfect for attending Lakewood Church"
Best Hotel to stay when attending Lakewood Church. Great Staff, excellent room service food arrived on time bright white linens on cart. Easy parking in garage very clean large roomsGenuine Expedia guest review
"Everything I expected! Top-quality!"
Great Service, Comfortable and Clean Room, Perfect Location! I only wish there had been more restaurants open late night and Sunday.Genuine Hotels.com guest review
The room had old carpets and the toilet did not flush.Genuine Expedia guest review
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