This place is nice, relaxing and low key with pretty much your own beach. The pool is large and beautiful with no issues at getting a lawn chair for soaking up the sun.Genuine Expedia guest review
Most of the staff was worried about their tips and less about providing the service necessary to recieve a good tip. Although, I ordered the same items each morning from the coffee shop, I was charged a different price every day. We didn't see one manager on duty our entire stay. I guess they were also on vacation while we were there. The General Manager […] should audit the way the F&B staff handles their checks. After receiving my final bill, it was obvious some of the wait staff, bartenders, and baristas added a few extra dollars to their tips(we charged everything to our room), even with the 15-20% I left each time. This hotel is in need of a "Secret Shopper" program that most large hotels use to self-audit their outlets and staffs. There were some very friendly and professional staff members, but there were far too many that did not want to be working in the hospitality industry and it showed in their lack of effort and overall friendliness to the guests. Unfortunately, we will never return to this hotel. Read moreGenuine Expedia guest review
It was one of my top places to stay and visit, the staff extremely friendly, especially the hostess at Kukui's restaurant at this resort ( Gina) And I have been all over Europe!!!, Asia and US.Genuine Expedia guest review
at first glance, the lobby gal couldn't understand me, i guess. i have a slight hearing impairment, age 69. i was her only checkin. reservation already done. i asked her to speak up and talk slowly, which she did the oposite. too bad, such a nice hotel, with uneducated gal right up front.Genuine Expedia guest review
"Locked out of my room"
Checked in on a Sunday. We're excited to finally arrive after a long delay waiting for our connection. My room was not ready so they found another with two twin beds. My resvervation was for a king bed an ADA room. The substitute room worked so so not what I reserved. Being really tired we took it and did all the required paper including giving my credit. […] The weather was not favorable but we did some tourist venues. The four day we returned late morning and could not enter our room. We went to registration to exchange our room key for another. The key worked and later on went out for a dinner with our friends. That evening we tried to enter our room, again the room key was not working. It is about 100 yards back to registration, my wife went since I am handicapped. She returned with two keys, neither of them worked. We called on a hall phone and they said come back to the lobby and they had different keys. When my wife arrived, tired, it is up about three floors. The clerk made her pay our bill or they would not let us In our room. We were not leaving for another two days. They claimed my credit card was declined. We had used the card at many different locations all over the Island. It was never declined. When have you ever been made to pay your bill two days before you leave, at 10:00pm In the evening. My wife said the manager would call and explain this outlandish behavior the next day. At check out I was not given a plausible explanation. Read moreGenuine Expedia guest review
"Clean and beautiful!"
Beautiful and clean hotel! Best one we've stayed at in a long time! The only neg that I have to say is the beach since it's in a cove is not very clean. Of course this is not Marriott since it's a public beach. Solution was to drive 20 mins to Poipu beach which is probably the most beautiful and kid friendly beach in Kauai.Genuine Expedia guest review
Upgraded us to a suite for no extra charge because they had available, the staff is awesome!Genuine Expedia guest review
"Nice Hotel and Convenient Location"
The grounds around the hotel were beautiful. The location was convenient to the airport and very central to the island. We enjoyed dinner at Duke's and Cafe Portofino.Genuine Expedia guest review
Overall, this is a nice hotel in a very convenient location - center for all travels.definitely a solid 4. Additional positives: excellent room staff, main desk, valet, the shower/ changing room option for the day of departure. The negatives - are sort of petty enough not to give it a 5 star rating. The color scheme is late 70's - really, the hallway […] walls can be painted/ decorated to make them eye pleasing. Please - it is ok to decorate the walls with paintings/ murals, etc - not so much of hospital pale brown! The service is the restaurant is hit or miss - depends on a server. The hostess actually said to us one day," And you are here to eat?" Very tempting to say ,"No, to watch a movie." We have only ordered 3 drinks for the whole stay - and the last one, we specified - "Please, do put in alcohol in your Mai Tai - nope, still tastes like a fruit juice combo - actually, our airline gave us a better version. The food is OK if expensive. We ate mostly off site. However, the pool and the beach are very nice, and there was no snow - which was best of all! Read moreGenuine Hotels.com guest review
"Great hotel on the beach"
We recently stayed at this resort (January 2014) and would definitely go back. We were originally staying in a room with no view, but the receptionist upgraded us to an ocean view room with a balcony. The grounds and garden are very well maintained with beautiful flowers and palm trees. The staff was friendly and smiling always. The hotel lobby and […] pool area have many tall columns (reminds me of Caesar's Palace). The drinks from the bars are not very strong and are quite expensive, but the breakfast buffet makes up for it - large selection of fresh hot food. The hotel is located right on the beach with lots of water sports/rentals available. Read moreGenuine Expedia guest review
Good overall facility and stay, would not recommend the island in General in the Winter months as it is rather cool.Genuine Expedia guest review
We needed a crib for our 20-month-old to sleep in, whch they brought right away when we requested it. They were always really quick on our demand. Very clean room. This hotel is a big hotel and the only thing was it was quite a walk from parking lot to our room. Especially with the little one, it felt like we were walking a half a mile to get to the […] room. I liked the fact they gave us a Marriot card while we were there which we can show at some restaurants and get discount or free dessert. We used it quite a bit. Also they gave us each a free mai tai. The pool is really nice too! Read moreGenuine Expedia guest review
"Great pool and beach location"
The Kauai Marriot was great, had a lot of restaurants to select from on the property, a large pool with plenty of lounge chairs and a nice clean beach.Genuine Hotels.com guest review
"Very relaxing and beautiful Hotel"
Relaxing and enjoyed every part of the hotel, I would definetly come again and I recommend it highly.Genuine Expedia guest review
Response by Kauai Marriott Resort Thanks you very much for your kind comments, and we look forward to your return.
Excellent Hotel with the most beautiful pools, rooms and the beach. I would definitely stay here again. They have completely redone their room that we stayed and it is clean, spacious. 2 kids and 2 adults stayed in 1 room and it was comfortable. Got a great deal through Expedia with air and hotel. Expedia service was great. Kids will love the beach […] which was right by the pool. Read moreGenuine Expedia guest review
"Great hotel with many wonderful amenities"
Elevator equipment appears to need an overhaul as they weren't always working.Genuine Expedia guest review
"The defenition of relaxation"
This place is really great for couples or families. Singles will have fun too but not as much. The hotel is facinating.Genuine Expedia guest review
"Resort experience right on the beach"
Overall, I quite liked this hotel. It was huge and sprawling. The beach was very close, and the pool was nice with several hot tubs. The food options weren't great, and the room was rather musty and not as clean as I would have liked. The view was amazing, though, and I had a lovely time there.Genuine Expedia guest review
Great view, beautiful pool. Nice isolated location, great staff. No complaints what so ever.Genuine Expedia guest review
"Easy location but needs attention to details"
This hotel is easy from start to finish. Fly in, get picked up by the shuttle, ride for 5 minutes, check in, go to room and put on swim suit. My flight arrived at 11 and I was at the beach by 12. I know there is some construction going on right now but they also need to step up their game on small details. For example, the wallpaper is very dirty and […] peeling around the up/down buttons at the elevators. House keeping left dirty dishes in our room for 3 days too. The sheets and towels were always clean and smelled good and the pool area was extreamly clean everyday. Food is extreamly over priced there and it was nice to have the small refrigerator in the room. There is an Enterprise car rental on Marriott property, but the rates were high while I was there so I took the free airport shuttle back to the airport later and picked up a car for less. Read moreGenuine Hotels.com guest review
this is a nice property but i did not like the convenience of the fitness facilities. for example, the fitness room is located a long way from anywhere and there is no steam/sauna. in addition, there are some nice jacuzzis in the hotel but they are also located a long way from the fitness center. it is just inconvenient to use any of them and i really […] miss a steam room. there is not even one available in the "spa" area which is an out-sourced facility mainly for women. because of this i will select a different hotel even tho the property is fine and the people are nice. Read moreGenuine Hotels.com guest review
The view was gorgeous! Large pool, beautiful tropical gardens, and the beach beyond could all be seen in one view. Staff members were happy and friendly. Didn't want to leave!Genuine Expedia guest review
"Nice but needs updating"
A little close to the airport. Staff are very friendly. Pool is very nice & so is the beach. Rooms and hallways are "tired" looking. Not worth the price they charge. You do get 2 Mai Tais and they give you a discount card for meals for other restaurants & try to get you to sit for a presentation for the Marriott Club.Genuine Hotels.com guest review
Went here on our honeymoon and it was perfect!Genuine Expedia guest review
"Looks just like the pictures!"
We stayed here with our family for our wedding. The hotel grounds are AMAZING and the staff are very nice and accommodating. Our first room smelled of mold and the A/C didn't seem to be working. When we went downstairs to ask for a room change the girl at the front desk was very accommodating. The 2nd room was great - clean and no mold smell. Restaurants […] on site, wonderful pool, beach across from the pool...what more could you ask for?!?! I will definitely stay here again on my next trip to Kauai! Read moreGenuine Expedia guest review
We stayed on Haupu Tower - Level 16 which is actually 2nd story level facing pool area. Very convenient location to all amenities. There is a parking lot immediately adjacent to Haupu Tower which is very convenient however it can be difficult to get a parking space at night.Genuine Expedia guest review
We were here for our honeymoon and the resort and staff were outstanding. We couldn't have asked for more. Everyone should have the opportunity to visit this place of paradise.Genuine Expedia guest review
"Great hotel/resort in Kauai"
6 nights. Weather was excellent.Genuine Expedia guest review
We would return to stay at the Kauai Marriott in a heartbeat. Service, surroundings, all were absolutely wonderful. We were very fortunate to find this.Genuine Hotels.com guest review
"Close to beach... Restaurants...."
Loved the hotel, pool, beach. Restaurants nearby.... Parking and walk to room a bit far .... But still a great place to stay. Will definitely stay there again. Wish I had spent more than 5 nights on the island.... There's so much to do and see ... Didn't get to enjoy much of the hotel. Nice fitness center as well.Genuine Expedia guest review
This was our first time staying in Kauai, and thanks to the marriott we had a wonderful experience. Not only was the hotel beautiful, but the food was great and the concierge/staff were extremely friendly and helpful. The beach was fantastic. There was plenty to do-and not to do ;) . The location was so convenient, as long as you don't mind hearing […] the occasional plane/helicopter (which you cannot hear from the room). Overall it was a wonderful hotel, and we will definitely stay there again. Read moreGenuine Hotels.com guest review
"Great location. Wonderful beach access."
The hotel location was perfect. Great beach access, the view is perfect with a smaller mountain just off to the right when looking out to the ocean, great choices of places to eat and shop all within walking distance. The room was well appointed and a nice design. I will put my only complaint here. Upon check in I asked about upgrades and was told […] of a couple of options and their cost. I didn't think it was worth the change of building/room so I passed. Only to find out later that during our stay, construction would cause our room to not have water for TWO days from 10am to 2pm. Luckily, we were out and about on the island and never notices; however, if they knew this was to happen, why not mention it during booking, or when I specifically asked about upgrading. The pool is wonderful, with a large circular design, and a small island in the middle. The wife and I really enjoyed the fact that there are about 5 hot tubs surrounding one end of the pool. This allowed you to be social, or just be alone when you wanted to be. They even had a small kids pool area set just a bit off the main pool, which was perfect. Loved the pool. We don't golf, but the course looked immaculate. We went on daily 3 mile runs (they have a couple of different paths to use) and it was the most beautiful runs ever. The gym is well appointed, we used it a few times and found it to be adequate for a vacation stay. The staff was wonderful. Always with an "Aloha" and a smile. Read moreGenuine Expedia guest review
"Convenient base camp for South Kauai"
This hotel had everything we were looking for: Convenience, comfort, a beach, a pool, a golf course, and easy access to the rest of the island. The staff were very courteous and made our stay very relaxing and hassle free. They accommodated a room change when we requested a higher floor. Before our red-eye flight, the hotel allowed us access to the […] pool and a place to shower and change after we checked out and went snorkeling all day. The only drawback to the hotel is that it is a complex with several towers which results in a lot of walking between the entrance and parking lots back to the room in the tower. Also, since the hotel is older, it has a bit of a weathered feel in the finishes, carpets, plumbing, sliding doors, etc. Other than that, it is a great place to stay, and a very good place to access the airport after or before a long flight. Read moreGenuine Expedia guest review
The Kauai Marriott is a very nice hotel--probably third most luxurious hotel on the island behind the Grand Hyatt and the St. Regis (although we did not visit the Sheraton, which I heard was nice as well). Our room was pretty standard, and given that we didn't reserve a special view room or anything, it faced inland and did not have a balcony, which […] was a little disappointing given how enjoyable the weather is on Kauai. All told, however, we spent most of our time out and about, not at the resort. However, it was always nice to return at night and lounge on the vast deck above the pool, or enjoy dinner at Duke's. The best things about this hotel were its location, the pool area, and the hotel grounds. Some negatives: This hotel felt like a ghost town after a big conference group had left, which hurt the atmosphere a bit. It would have been nice for more activity to be going at the hotel, especially at night. Our room was average at best--clean enough, but definitely nothing special. The bathroom was tiny, outdated and in poor condition. Also, the maid service was inconsistent. Read moreGenuine Expedia guest review
"Beautiful grounds; close to airport"
I booked a regular ocean-view room and was pleased to be upgraded to a suite upon arrival. It was clean, spacious, and exactly what I was hoping for on my honeymoon. We only stayed here one night, but the staff, room, and grounds had us wishing we could stay longer. I would definitely recommend this hotel!Genuine Expedia guest review
"Loved, loved, loved it!"
Overall great experience! Beautiful Island and hotel property! Wonderful life-long experience to remember!Genuine Expedia guest review
"Beautiful setting and lovely hotel"
Very enjoyable experience with a gorgeous pool and beach setting Bessemer in the mountains. Went snorkeling, played golf and did a helicopter ride. Lots of great restaurants and bars depending on your mood! Hated to leave!Genuine Expedia guest review
"Nice hotel at agood location."
The facilities were nice, staff was very good and the location was very good.Genuine Expedia guest review
"Hotel is well situated for activities"
Hotel room was excellent. The hotel is well situated on the island and allowed us to explore the island and get both the hiking and sight seeing experience we were looking for.Genuine Expedia guest review
"What a wonderful Vacation."
We will definitely return to the Marriott. It was simply the best place to stay, hands down. We stayed for 5 days and wish we could have stayed for 50 !!! My family enjoyed every aspect of the Resort. Wonderful restaurants within walking distance, beach fun and rentals, pool and shopping as well. We took a day trip to horseback ride along the beach […] as well. We will go again next year, for sure. Read moreGenuine Expedia guest review
"Close to shopping and restaurants."
Updated and very clean room. Excellent location to restaurants and shopping.Genuine Hotels.com guest review
"Beautiful Resort on the beach it was paradise"
It was like a second honeymoon, a dream come true. Kauai is the best Island, not all congested yet, was like the still very pristine. Food was wonderful on Island and fish was great. I did not want to go home.Genuine Expedia guest review
"Great Hotel and Beach Perfect for families."
It is a nice location..... you are able to expolore boththe north ansd south parts of the island.Genuine Expedia guest review
Best honeymoon experience! Staff was amazing and everything was wonderful!Genuine Expedia guest review
"Best Hotel Ever"
We stayed here for our honeymoon, on the recommendation of family who also stayed for their honeymoon many years ago and continue to return to this resort. My wife and I both were astonished at the accommodations; not only that but we got a free upgrade to a room with a garden view. We will definitely be returning here every five years, if not soon […] er! Read moreGenuine Expedia guest review
Beautiful hotel with nice swimming pool and the best beach-Kalapaki beach. Location is close to local shops around. We also love the lounge area that overlooks the pool and the beach. So refreshing to look at! Also our room is big that overlooks the crescent pool and the beach from our Lanai. We will be back!Genuine Hotels.com guest review
"Nice hotel on the beach"
I would have given a "5" rating if it wasn't for the resort fee and extra fees to use the cabanas on the property. The resort fee doesn't make any sense.Genuine Expedia guest review
"Everything we dreamed it would be! A little pricey"
There are a lot of places to eat close by that are not as expensive. The Hotel and the property are first class!Genuine Hotels.com guest review
I would stay here again in a heartbeat! Wonderful staff, lovely grounds, fantastic golf course!Genuine Expedia guest review
This resort is beautiful and super close to the airport but we almost never heard any planes.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )