"Nice and calm"
Pleasant, nice and romantic. Great location, amazing views!Genuine Expedia guest review
Excellent service and friendliness of hotel staff. The people at Kalapaki Grill were very friendly too. Room was great...close to the beach and pool. The grounds and the landscaping added to the beauty we experienced. My husband enjoyed using the fitness room.Genuine Expedia guest review
"Ok, not so great value"
We stayed here as well as the Courtyard Marriott up the road and found the latter the better hotel for $80 less a night. This place is good for people that don't want to go anywhere and who don't mind mingling with the large masses of people here. For us, we were looking to use the island, after all that's what the island is known for! The gardens of […] the hotel are excellent. The hotel halls and rooms are severely needing updates. Lack of comfort feel in the room, and lack of the Hawaiian touch. If you didn't know better, you could even think you were staying in Cincinnati. Service failed. They try, so I couldn't say it was a complete fail, but simple room service requests displayed a complete lack of communication on their collective part and was rather embarrassing for them. You pay over $200 a night for service and they really need to improve here. Read moreGenuine Hotels.com guest review
"Escape to paradise!"
The hotel was gorgeous. We loved the gardens. The pool was beautiful, and I would go back!Genuine Expedia guest review
We arrived to Kuai and the room that was assigned to us was very small and could not open the window. Next dy my husband talked to them and they switched our room to. Much better one. The hotel has a perfect location and best beach. There is really not a spa at the premise. They have treatment but it is not a spa. Overall we had a great time styling […] there. Read moreGenuine Expedia guest review
"Nice hotel close to shopping, food and beach"
Had a great time ocean was warmer than swimming pool. Had requested a late check out but hotel didn't honor it.Genuine Expedia guest review
"The Definition of Paradise!"
I Love This Place. The Associates seem more like Friends even Family! Everyone seems Happy. I only saw 1 Employee with a scowl on his face. Its Such a Beautiful Place, Very Peaceful. It only Got Noisy When certain guests let their Kids Scream and Yell in or Around the Pool, Their is a Kiddy Pool for Just that Reason. Food was Really Good , The Sushi […] Could use some Help. Overall This is my Home Away From Home. Read moreGenuine Expedia guest review
We had a wonderful experience at the Kauai Marriott Resort. Our ocean view room was great! The staff was courteous and helpful. The beach was the best amenity. We will definitely return!Genuine Expedia guest review
"Wonderful Spot in Paradise!"
My husband and I visited for our Anniversary. The property is beautiful with a very friendly staff. The pool and beach areas are gorgeous, and the protected bay provides wonderful watersport opportunities. The town of Lihu'e is a few shorts steps away. We will always remember our wonderful time here, and we can't wait to get back!!!!Genuine Expedia guest review
The hotel is the perfect location for a romantic getaway or a family vacation. The free shuttle to and from the airport was a big convenience and they will even take you to the airport to go pick up a rental car if you decide not to rent from the on-site Enterprise location. You really won't need a car, although there are tons of great things to see […] and do around the island. The beach out front is perfect for kids or those who just want to splash around, and there are several great restaurants within walking distance. We had a great stay and couldn't have been more pleased with the staff and facilities. Read moreGenuine Hotels.com guest review
We had such a good time @ the Marriott! Gorgeous hotel grounds and modern newly remodeled hotel rooms. Great location and food.Genuine Expedia guest review
lovely stay. love that dukes is close by, within walking distance. great pool.Genuine Hotels.com guest review
"Poor managrmrny of a High end resort!!"
Room description: Ocean View Includes: Free Airport Shuttle Nonsmoking/Smoking: Non-Smoking Room type: 1 KING BED Other Special requests: NO FEATHER IN ROOM , NO FEATHER PILLOWS Yhis info above is directly from the itenirary sheet! No ocien view, frathers in room, poor parking controls. An a poor matrass, lumpy, worn out!!Genuine Expedia guest review
"Best hotel I've ever stayed at!"
Amazing pool, beautiful property, well kept. The staff wonderful and friendly and the room was beautiful. The only complaints I had are that the pillows could be more firm and the bathroom should have a vent. The couch was also slightly uncomfortable. Loved the bed and the view, however. I've never seen a more beautiful pool in my life. All the resturants […] affiliated with the hotel were excellent and the store was also very big with reasonable prices/ Read moreGenuine Expedia guest review
"convenient, clean, close to airport, beaches"
One of my favorite hotels/resorts. The pool is next to the beach. Beautiful place, yet quiet. Koi pond and all natural beauty. I will definitely come back for sure.Genuine Hotels.com guest review
"Great interisland getaway"
Traveled from Oahu to Kauai for a quick getaway. We checked in and were surprised with an ocean view room and comped first-day valet parking! Desk clerk was very nice as were all the staff we ran into. My two teenage daughters loved the room and it was more than roomy for four of us. Didn't use the pool or beach as it was rainy, but did go in one of […] the many jacuzzis... Overall hotel was great and we'd go back. Only drawback was that it's quite a trek to the lobby if you self-park. Also, rooms are far from lobby as the hotel is so spread out, but now I sound like a whiner! :-) Read moreGenuine Expedia guest review
"Beautiful but aging"
Beautiful pool and beach. Hotel was starting to show its age. Centrally located for easy access to other parts of island but the town of Lihue looked old and was economically depressed.Genuine Expedia guest review
"Highly recommend this hotel to families!"
Beautiful location and hotel. Hotel felt more like an apartment than a hotel. Loved it!Genuine Expedia guest review
"Slightly misleading room description"
Ocean view room is not an Ocean view room. It is a view of the pool and if you stand over the balcony you can see the ocean, save your money!Genuine Expedia guest review
"Don't forget to get your wristband"
Great experience until I went to the pool. Some rude pool guy approached me and questioned me as if I didn't belong there. He then scolded me for not having a wristband or hotel towel and tells me to get one. Don't be rude to me as if I should have known that, especially when there are no signs out indicating you need a wristband.Genuine Expedia guest review
"Beautiful grounds, nice hotel"
The grounds are impressive (stunning) and the pool is gorgeous, but unless you have a car you'll be staying here the whole time. The restaurants aren't fantastic but they are soooo pricey and there isn't much in the way of entertainment so be prepared just to plan your next meal and lay by the beach or pool in terms of excitement. We had a great stay […] but it was a little dull. We walked down to the end of the resort where there's a local bar and cheaper dining options (Mexican restaurant across the street in the mall, and a good breakfast place.) Room was nice. Weird sliding bathroom door that didn't shut all the way didn't leave for much privacy! Overall, we liked it! Read moreGenuine Expedia guest review
""Missing an element to be great""
Over all, I would rate very good. Dining facilities were limited and the servers appeared not friendly, not impressive at all. Front desk was friendly and helpful.Genuine Expedia guest review
Everything and Everyone was nice. My only concern was the $24.99 charge for some kind of resort package which I never asked for and never used, but was charged for. It was added to the welcome package without telling me there was an additional charge for it.Genuine Hotels.com guest review
My experience is based on a 1 week visit during Spring Break with a 6 and 3 year old. The hotel is located near the airport and within close proximity to food and shopping. The grounds, staff and overall feel were excellent and inviting. Our room was a pool view in the top floor which provided a great view of the grounds with very little noise. Prior […] to booking this I read comments about airport noise and frankly this was a non-issue. While you can hear the occasional airplane it's nothing to either lose sleep over or be distracted by. The hotel has a heated kiddy pool with a slide that was greatly received by my kids (and parents#. The food at the hotel was reasonably priced and fresh made. I was very happy with it unlike other resorts I've visited. The only small complain was that our room had a strange noise #not sure if it was plumbing, equipment or what) but it was distracting at night. Other than that I had a great time and stay and would recommend this place to friends and family. Read moreGenuine Expedia guest review
The hotel was probably very nice at one point, but it is not being kept up very well. The elevator jumped and the buttons did not work our entire stay. The room we were put in was right next to the elevators and was very small, with a horrible view of the machine yard. We could hear the elevator beeping all night when it arrived at the floors above […] and below us. We asked to change rooms and the staff was less than helpful. We would have had to stay at the hotel the entire day to transfer to a new room. The WiFi did not work for most of our stay and we were charged for it daily. The staff did not clean our room until we called and requested the service. The only nice thing I can say is that the location was convenient and the water in the shower was hot. We loved Kauai, and would return to the island, but we would never stay at this hotel again. We more than likely set a record for being at the hotel the least amount of time. Read moreGenuine Expedia guest review
"Great hotel on great Beach"
Great Beach! Great pool! Cant wait to go back! Beach is calmGenuine Expedia guest review
A very positive experience! The staff was extremely friendly. At first I was nervous due to the closeness of the location to the airport, but we found it to be a a perfect location. It is on a beautiful beach and very centrally located to everything on Kauai. The resort itself also arranges a lot of activities (eg. paddle boarding, surf lessons, etc). […] I went with a friend, but had such a good experience that I am planning to return with my teenagers. Read moreGenuine Expedia guest review
"Incredible!!! Just stay here!"
The resort was wonderful! The food was fantastic! the staff was extremely friendly and helpful!!Genuine Expedia guest review
"Great if you're older or have kids."
The hotel was nice and the staff were helpful. We were disappointed that we did not get a king size bed like Expedia had confirmed back to us. They had two full size beds (not even queens) and they were not able to put them together. They claimed that is only an indication of what you might get...poor communication between Expedia and the hotel as our […] confirmation did not say this was only a possibility. The hotel is nicely situated though do not come here to get a good ocean experience since there are basically no waves or good snorkeling. The pool is great and there are 5 hot tubs. The food in Duke's restaurant was quite good but the poolside food was mediocre. Overall a good experience though. Read moreGenuine Expedia guest review
Not too quiet, not too crowded. A perfect resort for families or couples. We also rented a car on site for enterprise and explored the island. Dukes is a good dinner place and there is an ABC store just off to the side of the resort for drinks and snacks. The pool is amazing and there is plenty of room for everyone to get a good spot with the chairs […] by the pool or the beach. Read moreGenuine Hotels.com guest review
"Not a good experience"
I didn't enjoy this hotel at all. Mainly it was an attitude of its people - very cheap, very corporate mentality, very unwelcoming and really not caring toward us during the stay. Overall this hotel left us with an impression that they wanted every single penny they could squeeze from us. Standard rooms are disgusting - loud, next to elevators, or have […] odor in them. We were first given a very small and dark room that smelled, then offered a 'better' room next to the elevator. I was really shocked that a resort would even consider selling rooms like that. I have never experienced that before. Because I continuously complained we were finally given a decent room - but it was quite an effort and staff also didn't do so graciously. Let me summarize - pictures you see on their website, is NOT what you will see when you get there. That said, property itself is good - there is a beautiful pool, good beach, few overpriced restaurants and a nice lobby. I would not stay here again however. Read moreGenuine Expedia guest review
Typical resort hotel, generally very good but starting to show it's age in places. Daily resort fees charged even if you don't spend any time on the property - other than sleeping.Genuine Expedia guest review
Very nice place. Love the view from our room and the sound of the surf. The grounds are lovely and wait staff at the bar were very friendly and efficient. Enjoyed the koi and nene in the water feature area.Genuine Expedia guest review
Luggage escalator by ourselves, almost fell, made it lobby, was giving a map to find room, had to go down more flights of stairs with luggage, still no help. Went to dinner at the Italian restaurant, was seated, but then had to finely flag down a waitress in order to be waited on. The only place we found good services was at Dukes which we found was […] not part of the Marriott but rented space on their grounds. Tried one of the bars, for $12.00 you can get a drink. You would think for that price you would get at least a full oz but they only pour 1/2 oz. Read moreGenuine Expedia guest review
"Recommend for family"
Excellent location with easy access to visit either south or north shores. Magnificent vista of the Bay from almost anywhere in the resort. Ocean & Bay great for SUP, surf and bodyboard but no reef for snorkeling. Beach and pool were fantastic. Hotel and room super clean and well maintained, with very pleasant staff. Manucured gardens, superb koi fish […] pond with plenty wild animals enjoying the place. Great selection of restaurants inside and few minutes walk away from the resort, recommend in particular Duke restaurant. Very convenient free shuttle to/from airport closeby but no airport nuisance at all. Read moreGenuine Expedia guest review
Located in a larger resort setting which includes a golf course and residential development, the grounds of the entire complex are stunning. Add to this the beautiful bay on which the hotel sits with a well protected bay, and the setting is great. We wanted to visit both the Na Pali coast in the north and the Waimea Canyon in the south so his centrally […] located resort served us well. Outside the resort, the town of Lihue is OK, but not the hotels strongest attraction. Read moreGenuine Hotels.com guest review
"Great hotel for any age, young or old."
Beautiful very well kept hotel. Staff was very friendly and helpful always ready to give directions to anywhere on the island. The hotel concierge, Toshiko, was very helpful. Kukui's at pool side is a great place to eat breakfast, if you are willing to pay the price. The hostess, Gina was very friendly and helpful explaining the menu. Duke's is just […] down the walkway and a great place to go for dinner. For dessert order the Hula pie, you won't be sorry. Be sure you make reservations. The pool area and all hotel grounds are allways very clean and very well kept. If you can afford the price I would recommend this hotel to everybody. Read moreGenuine Expedia guest review
"Hard to beat!"
We chose to stay here for our first night on Kauai and it was perfect. The quality definitely matches the price. Highly recommend. Great place to relax and get away from it all. The one downfall would be that you get too comfortable at the resort and miss out on all that Kauai has to offer.Genuine Hotels.com guest review
"Excellent room -- even the economy no view"
In spite of the push to upgrade, we stuck with the economy standard no view -- and were quite pleased with the lovely view of grass and trees. Very comfortable, resort is lovely, location excellent.Genuine Expedia guest review
Best place to relax and have a good time. The staff is wonderful.Genuine Expedia guest review
Great location within walking distance to numerous restaurants and activities.Genuine Expedia guest review
"Close to airport and some major sights."
This hotel was absolutely beautiful. The pool was great. The beach was lovely. Dukes restaurant (on the grounds ) was really good. The Italian restaurant was snooty, and the food wasn't very good. Service was slow and bad. My only complaint about the hotel is the rooms were far from the lobby and the restaurants (a 15 min . walk). Also, when we pulled […] up to the hotel and was greeted by the parking people. They told us there was a fee for parking and valet When we checked in (registration is far from where you pull up to the hotel), they told us parking is included in your resort fee. People at the entrance should know this, and not try to scam you. That was our only glitch. Hotel is beautiful. Read moreGenuine Hotels.com guest review
Just didn't find the wow in it, beautiful views, pool was amazing. Think the wow was just lacking staff wise. Above and beyond is missing.Genuine Expedia guest review
This was a great hotel. Initially scary as you take an escalator down to the lobby but then appears just like on the website. Had a great isolated beach.Genuine Expedia guest review
"Looks great in photos - in reality lots of issues"
This hotel is like a lovely person on the outside who is a disappointment on the inside. First the good points - The hotel has an exquisite art collection. The gardens and grounds are immaculate. The pool is very nice and the centerpiece of the hotel. The restaurants we tried (Kuiko's, Kalipaki, Portofino) were all excellent. All of the servers we […] encountered were terrific. Now the issues. The beds are torture devices. So soft and squishy you sink towards the floor when you sit down. The pool boasts 5 hot tubs. These are great BUT there is NO ONE enforcing any rules. So they are all full of kids all the time. Note for travelers or those who have problems getting around: This is not the place for you. I injured my back in Hawaii alas and was using a cane. The hotel is very spread out . Imagine a cruise ship butterflied. then imagine walking it. There are few elevators and an access ramp only on one side of the pool area - so you have to walk all the way around the pool (which is far) or take 25 stone steps to get to lobby and bar area. The staff is apologetic and you get the impression they hear about this a lot. WORST OF ALL. There is no room service between 11am-5pm. And no soda machines on the floors - just ice machines which are as loud as a small jet. The sundries shop is a mile away in the lobby area. The bar is CLOSED - it is open open in the morning for coffee and then again at 5pm. Very odd. Read moreGenuine Expedia guest review
"Great getaway for our family of four!"
Family of four (2 teenagers), spent our Christmas holiday at the Kauai Marriott resort. Lovely. The beach was perfect for playing on the boogie board. The pool is beautiful and well maintained. The kiddie pool wasn't something we needed, but it looked nice and the kids that were there seemed to enjoy it. The food in the restaurant is good. Prices are […] a bit high, we spent about $100/meal, however, portions are big, I would recommend sharing (although there is a charge for that). The tennis courts were the only thing I noticed that was not kept up well. But if you don't play tennis, you don't even have to look at them. Read moreGenuine Expedia guest review
"Fun Trip to Kauai"
Real negative was food service. Hotel Restaurant was over priced for the food and service provided. It was embarassing that Duke's which rents space in the building, had better pricing and food than the hotels own restaurant. Parking is awful, tennis courts were a joke, pool towel policy and wrist bands made you think that you were swimming at the […] YMCA. Read moreGenuine Hotels.com guest review
"Loved the beach at the hotel!"
We loved all of the natural beauty surrounding the hotel (the flowers, trees). The kids really enjoyed the pool which is a very good sized pool. Our room had an extraordinary view from the balcony where you could see the pool and ocean. The beach at the hotel is very nice with one of the calmest waters in the area which is ideal for children.Genuine Expedia guest review
"Avoid the hotel if you can"
The restaurant on the property is incredibly expensive - avoid it as much as possible. Plus, they add an 18% gratuity even for groups of 4 people automatically. Also, the pool towel boy is very rude / racist. He gave me a lecture about taking only 2 towels per card (I had 2 cards and asked for 4 towels, so not beyond the limit) while giving other people […] as many towels as they wanted without asking for any cards. Read moreGenuine Expedia guest review
Beautiful Hotel and views! All the staff were so happy and friendly!Genuine Expedia guest review
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