"Very high standard & convenient location."
Excellent overall. Probably the best location for sightseeing, both in Valletta & in the rest of Malta via the adjacent main bus station. Brilliant gardens, but be prepared for a long walk to the hotel pool at the very end of the gardens. Remember to bargain with taxi drivers outside the hotel. Don't ask the concierge to get you one - it will cost at […] least 4 Euros more. The airport rate should be no more than 15 Euros currently - but you may have to haggle to get it! Read moreGenuine Expedia guest review
"Good Location - Excellent Hotel"
This hotel is located at the entrance to the pedestrianised town of Valletta. A fine old hotel with good views, of the Fortifications of Valletta. Very comfortable.Genuine Hotels.com guest review
Our room was of a good size and comfortable. There was a minibar for cool drinks and a bath/ shower combined. We had an attractive view over the city. Staff were competent and wanted to please us. The large foyer was elegant and had a grand aura; in the evenings, a pianist played soft music. The swimming pool was well maintained and situated within […] beautiful gardens. It had a poolside bar and inside the hotel, there was also a lovely Club Bar with a patio area facing the city, as well as a well appointed, atmospheric inside area. Drinks were a reasonable price especially as they included some luscious olives and also nuts. We particularly liked the young barman called Leon who looked after us very well. The whole hotel seemed well maintained. I think that they could do much more to publicise themselves, e.g. the Club Bar could surely attract far more people and so could the dining room. Read moreGenuine Expedia guest review
"Smart hotel in excellent location."
One night stay. Did not eat in hotel. Very comfortable room. Nice small secluded outside poolGenuine Expedia guest review
"4 night stay in fabulous Valletta"
Wonderful friendly and helpful staff who make an effort.This is an old traditional city style hotel in a great position. Do not expect 5* facilities of a top end beach hotel.Maybe book room only and have a few meals in the restaurant ,otherwise walk through the city gates and have breakfast in one of the squares alongside the business folk on their […] way to work. The city is lovely at night ,lit up, mostly car free and safe and peaceful to walk through,very romantiv. Lots of really great restaurants ,but generally you must book. The Maltese people are charming . Read moreGenuine Expedia guest review
"close to all must-see sights"
ComfortableGenuine Hotels.com guest review
charming in perfect location - wonderful helpful staffGenuine Hotels.com guest review
"elegant period hotel-a delight to stay here"
the hotel has a beautiful 1930s elegance and the staff were very friendly and welcoming without being intrusive and is very well situated on the edge of Valletta in Floriana with easy access to the bus station with excellent bus service to rest of island. Driving in Malta is terrifying (known as the crash centre of Europe!). We had our car but most […] of this first week we parked it in the hotel car park.and we walked round Valletta every day discovering new sights, museums and experiences, and ate in many different cafes and restaurants. The night we spent in the Phoenecia at the Maltese banquet was marvelous with good food and drink flowing all evening, starting with the drinks party organised by the hotel manager for all guests. the night the dance club held their regular event was not to be missed , watching these experts do the slow rumba round the floor, swapping partners and gliding round it could have been 1930! the swimming pool was beautiful with great views across Marsamxett Harbour. it was very cold so a quick dip to cool only, but lovely to sit beside with a drink from the pool bar. Loved our week here. Read moreGenuine Expedia guest review
Very pleasant stay, well located and very comfortable. Staff very helpful.Genuine Hotels.com guest review
"This is a lovely hotel in a good location."
We enjoyed our stay in Valletta. The Phoenicia is a lovely hotel in about the best location, near to the town, the historic and cultural sights and the bus station. The hotel has a lovely old world charm and the staff were always helpful, friendly and courteous. If I had to make any criticism I would say the carpets on the corridors leading to the bedrooms […] need renewing and there is a strong smell of damp in the basement corridors leading to the gardens and pool area. I would definitely return to this hotel and having briefly visited the Excelsior for a drink, much preferred the Phoenicia and thought I had made the right choice. Read moreGenuine Expedia guest review
"Great classic 5 star hotel."
Excellent staff. Clean, comfortable rooms. Close to the city. Only complaint is the breakfast was very average, had it the first morning then cancelled it for the rest of our stay. Other than that I would stay there again.Genuine Expedia guest review
"Lovely hotel close to the town centre."
Stay was excellent and service very good particularly when anything goes wrong. Only complaint was that the extractor fan was broken in the bathroom and could not be mended and airconditioning was noisy. Maid service was very good. Would definitely recommend.Genuine Expedia guest review
"Hotel close to the city walls"
We had a lovely stay but found the restaurant disappointing.Genuine Expedia guest review
"Jon & Thea at The Phoenicia Hotel"
Everything positive about this hotel but one problem we had which we eventually manage to resolve was the billing of meals & drinks. We purchased a package deal for half-board but there seemed to be a communication problem with the restaurant staff and the front desk. We had to sign for full price meals and items which other guests at our table ordered […] but we didn't - these items were put on both our bills. The front desk staff sorted the problem but with different staff at the restaurant each meal -time we had much confusion. The management were most helpful in sorting the problem and hopefully things will be different next time we visit. We highly recommend this hotel for a top quality and enjoyable stay. Read moreGenuine Expedia guest review
"Good central location, lovely grounds..."
Good central location, close to bus station, lovely grounds with many quiet corners to sit as well as the pool area, friendly, helpful staff, disappointing restaurant (in that food was fine but not exceptional) but overall happy to stay there again.Genuine Expedia guest review
"Nicely updated old structure, well run."
I was there on business. I would have liked an office facility where I could have worked. The business centre is small and too public so I worked in my room. Comfortable enough, but I would have liked one chair to be an office desk chair. Restaurants OK. I preferred Pegasus over Phoenix.Genuine Expedia guest review
"Cant' get a better hotel"
Fab in every wayGenuine Hotels.com guest review
"Excellent hotel by the gates to Valletta"
Excellent hotel with friendly and helpful staff. Room great condition and immaculately clean. Location superb for Valletta and tour buses around the island stop just outside hotel.Genuine Expedia guest review
"Lovely hotel close to Valletta"
A great hotel with fantastic views from the garden. The hotel offers a spacious lounge to relax in away from the heat of the day. The food was excellent and the breakfast offers a wide range to choose from. The hotel staff were friendly and were very helpful - nothing was too much trouble.Genuine Expedia guest review
Perfectly situated near the entrance to Valletta and the bus station. Wonderful building, very pleasant room, charming and helpful staffGenuine Expedia guest review
"Excellent for couples"
Excellent run hotel. Staff very helpful and friendly. Close to Valletta gate makes good for evening out in Valletta - walking in a few minutes you are there. Common areas of hotel are open and relaxing. We went in August and used pool on a couple of occasions to cool offGenuine Expedia guest review
"Sophisticated, comfortable friendly......"
Wonderful hotel, very convenient for Valletta and its terrific local restaurants which we used more than the hotel restaurant. The hotel never felt crowded, the staff always have plenty of time for guests and were very attentive, always sun beds available, never have to wait for a table at breakfast. But of course it's the little things that count, […] for example... for the first 2 days we called room service requesting fresh milk for tea and coffee, there after without us saying a word, a member of staff delivered fresh milk to our room at 5 o'clock daily, and I guess that sums this elegant, beautiful hotel. Read moreGenuine Expedia guest review
Lovely staff, helpful and with a great sense of humour.Genuine Expedia guest review
"Great location for sightseeing"
We loved our week in Malta. The hotel is ideally placed just outside the city walls and close to the bus terminal. The gym is small but OK. The swimming pool was great after a day of sightseeing. A pity breakfast was not included in the price and was £18.50pp extra.Genuine Expedia guest review
"Brilliant base for seeing Malta"
This is a great hotel - it is like something from another era but that's part of its charm. The staff are friendly & welcoming & the rooms good. The hotels location is right opposite the island bus terminal - so its brilliant for getting round the Island. The tourists buses also go from right outside should you fancy those. Its also a 2 minute walk […] into the capital Valetta - where you will find a great range of things to see & restaurants. The hotel also has a great pool if you fancy simply relaxing. Overall the only fault I could find would be that the meals & bar prices were pretty expensive - but ultimately its hotel prices. Would definitely stay here again Read moreGenuine Expedia guest review
"Nicely located hotel near Valetta"
Having been to Malta for some years now, this is most definitely the best hotel we have stayed so far. Food was excellent. One must dine at the brasserie & enjoy the fresh fish on offer. Staff were at all times very helpful. I fully recommend this hotel & will definitely go back.Genuine Expedia guest review
"Great location--shame about the wi-fi"
The location of the hotel is excellent: close to the bus station in Valletta, ideal for traveling in Malta. The staff were very attentive and helpful (cleaners seemed to tidy the room every time we left it), and the hotel was clean, air-conditioned and generally comfortable. The room was of moderate size, and comfortable (the air conditioning was absolutely […] necessary)--but it had no wi-fi. To use wi-fi you had to go downstairs to the lounge or hire a router for your room (cable hire was also offered). This is not what I expect from a hotel that claims to have 5 stars (some 3 star hotels offer a much better service). Breakfast was not included in the price, and we didn't buy it--much too expensive for what it was. If you want a comfortable, well-placed hotel that has (generally) good facilities, and you don't mind how much you pay, this is the hotel for you. If you are looking for maximum value, you might be able to do better elsewhere. Read moreGenuine Expedia guest review
"The best place to stay"
If you want to spend your time wandering around the pedestrianised areas of Valletta when not exploring farther afield then the Phoenicia is undoubtedly the best place to stay. It is a wonderfully civilised hotel right next to the main bus station and within easy walking distance of Valletta’s old town; which, of course, has numerous places of historical […] interest, together with a plethora of shops and great restaurants. The hotel itself is surprisingly tranquil, despite being located in a busy area, as it is set within its own extensive gardens. Private parking was available for our car and there were several places to eat and drink on site, including down by the pool. On the occasions we decided not to go elsewhere for dinner, we particularly enjoyed the Pegasus restaurant as the food was good and its relaxed but slightly more formal dining area was always free of young children. Our third floor bedroom was clean and comfortable and had a view of the harbour so it was interesting to watch the massive ocean liners coming and going during the course of our stay. All the hotel’s staff were most helpful and did their utmost to make us feel at home. They were also naturally very friendly and attentive without being obsequious or giving us the feeling that we were under constant surveillance. In short we greatly enjoyed our week at the Phoenicia and would not hesitate to return there. Read moreGenuine Hotels.com guest review
This is a very nice hotel, with an amazing garden and an amazing swimming pool. The service is excellent and very efficient.Genuine Expedia guest review
A no nonsense hotel for people who appreciate the finer things of life, a good night's sleep, good food, and caring staff. Central location. Busses on doorstep. Tip, If breakfasting on the dining veranda, do not leave your breakfast unattended to get something you forgot. The sparrows can be peckish.Genuine Expedia guest review
The ad on the web site indicates it is an executive room of 22 sq.mt. while the room offered was 10-11 meters. Also it was on the third floor instead of fourth floor, as advertised. We had to rent another room for E200. According to me experience for the last fifty years the hotel should be classified four star..Genuine Hotels.com guest review
"A marvellous experience to end our honeymoon"
A fantastic location from which to explore Valetta on foot. We were upgraded to a massive suite on the second floor, which had not one, not two, but three balconies overlooking the harbour and the beautiful hotel grounds. Lovely, friendly staff.Genuine Expedia guest review
"This year's visit!"
There is little to add to the review of our stay at the Phoenicia in June 2012, another relaxing and very enjoyable week. This time we did eat in the Pegasus restaurant and would happily do so again. We shall certainly stay at this lovely old hotel again but would just like to mention that whilst the service was very good, service at the pool was somewhat […] lacking. In the past, we were always greeted by the bar staff who anticipated guests' needs by asking if they wanted drinks and if so they would then bring them to the table. During our stay this time there were no polite greetings from the pool bar, we had to go to the bar to order our drinks, and the staff seemed reluctant to bring the drinks over to us. By contrast, service at breakfast, in the Club Bar and in the Pegasus was very good, as expected. We have only commented on this in view of our past experience and the hotel's 5 star rating. Read moreGenuine Expedia guest review
"Fine traditional elegant hotel"
We stayed for just one week over June/July 2013 @ the Phoenicia, and would readily have extended this if time had been available. 'Given room with balcony as requested on which the sun shone during afternoon until sunset. This ideal tourist base is adjacent to a major bus terminus and taxi rank, just a hundred yards from the city gate leading to main […] walking street through centre of Valletta. Breakfast buffet is a treat worth getting out of bed for every day. Guests chat whilst selecting their food. Eggs and bacon are essential fare to prepare for all that walking that is so much a part of Valletta. Only hurdle to overcome for sight-seeing is tearing oneself away from the Phoenicia. Read moreGenuine Expedia guest review
"High class hotel excellently situated."
A traditional hotel with the facilities and staff to be expected from a 5-star hotel. Service generally good, though occasionally slow at the (very good) breakfasts. My room was fine, though with no nice outlook; bed and pillows extremely comfortable.Food good; I enjoyed the hotel's drinks reception for guests. Extensive and very nice gardens from parts […] of which there were lovely views, as there were from the pool which was some distance from the hotel. Very conveniently situated close to the city of Valletta, itself full of history and interesting places, and the bus terminal. Altogether a very good place to stay for a week's holiday. Read moreGenuine Expedia guest review
"Not the best Hotel in Malta"
I have to say there was no area of this hotel - gym , barrasarie restaurant , the bar next to foyer and the room plus the lack people service would iintice me back to this HotelGenuine Expedia guest review
".Great for travel around Malta"
Excellent hotel ( have stayed there before) .Extremely friendly and likeable staff. Ideal location for Valletta abd transport.Genuine Expedia guest review
What's not to like about about a grand hotel located just a few yards from the central bus station, the heart of the Malta transport system and the main gate to Valetta?Genuine Expedia guest review
This hotel has a real feeling of grace and quality. The staff were all outstanding, nothing was too much trouble (helping out with transport to the airport, advice on decent restaurants, etc). Front desk and concierge were really helpful. Classic rooms were perhaps a little 'tired' but very clean and comfortable. Location was the highlight as was the […] gardens and pool areas. Read moreGenuine Expedia guest review
Classy, comfortable and very convenient for visiting Valletta.Genuine Expedia guest review
A wonderful hotel with an old world experience. Ask for a room at the back from 2nd floor up for outstanding views.Genuine Expedia guest review
"Too expensive for the standard of service"
A big plus point for this hotel is the very convenient location both for central Valetta and buses. The cleanliness of the rooms was not acceptable, they were not hoovered every day and the bathroom floor was not cleaned properly. Provision of toiletries was haphazard. The staff ranged from helpful to offhand. There needs to be more consistency in service […] provision. They should concentrate on employing staff with a good attitude to providing service. Read moreGenuine Expedia guest review
"Great hotel, great location"
Positive points, excellent position for Valletta and bus station for local buses, lovely grounds with pool with its own bar and meal area. From back of the hotel there are excellent views - however we did pay extra for that. Great restaurants, very professional staff who were friendly without being over attentive. Down side, could do with more than […] two tiny lifts, that panic when they have five people in. It does look from outside like a concrete cell block which is such a shame as the inside is lovely. Don't let this put you off. Read moreGenuine Expedia guest review
"The perfect location"
Perfect position to enjoy the historical sights of Valetta and the Grand Harbour A very comfortable hotel, though the food was disappointing and expensive with the bus terminal close by, it is easy to visit the whole IslandGenuine Expedia guest review
"Lovely hotel in excellent position"
The hotel is perfectly positioned to access the old city, and excellent Maltese Arriva buses. The grounds were surprisingly big, and lovely pool area away from the road. The staff were extremely pleasant, and helpful, and the unexpected little touches provided were a bonus, for example welcome drink with canapes,the manager was there to chat to guests, […] early flight departure, but a trolley with juice coffee and pastries for us. The bedroom was very comfortable and clean, nice to find robes. The main lounge area with bar was impressive, with free WIFI available. Overall the hotel provided a very pleasant and relaxing atmosphere. Read moreGenuine Expedia guest review
The hotel was very well positioned for using the buses and sightseeing in Valetta. Service in the hotel was friendly and helpful. The pool was kept very clean. The gardens were beautiful. Good access to internet.Genuine Hotels.com guest review
Brilliant location, amazing staff and total luxury. We ended up with a suite with 3 balconies, totally unexpected, but lovely!Genuine Expedia guest review
"Great for exploring Valleta"
The hotel is brilliantly located just outside the entrance to the Old Town of Valleta and easy walking distance to all the sights in the old Town. It is also right next to the bus station, where you can get buses to pretty much anywhere else on the island (a day ticket costs EUR 2.60). The room and bathroom were spacious,well-appointed and clean. The […] only minor thing to not was we were on the 3rd floor and had no WiFI reception in the room. We only had breakfast in the hotel once as at EUR 18.50 it was rather expensive but the spead was impressive (full english with a chef on hand to prepare your eggs any way you like, and the usual cold cuts, pastries, cereals, etc). The staff were very attentive. Th gardens are vast and weel-kept and the pool is also lovely (although it was too cold in March for a dip) with great views of the ramparts. To be warned, the pool is a bit of a walk from the hotel so you don't want to forget anything in your room. My one complaint would be the tourist desk in the hotel, who kept trying to get us to pay for expensive hop-on, hop-off bus tours. We tried one to Gozo and were not impressed as we couldn't see that things we wanted to see and felt rushed the entire day. At EUR 23, it was much more expensive that the EUR 2.60 we would have paid for the locacl bus. The tourism office in Valleta was much more helpful for information about using public transport, which we discovered covers all of the main tourist attractions in Malta. Read moreGenuine Expedia guest review
"SUNSHINE AT LAST"
Very good service from charming and attentive staff, our only reservation was the high price of drinks and the breakfast in the dining room.Genuine Expedia guest review
"A wonderful hotel in the old style."
An excellent hotel, ideally placed at gates of Valleta and next to the bus station. A couple of hickups with evening meal orders (the food was excellent) prevented a maximum score.Genuine Expedia guest review
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