Embassy Suites - Columbus - Columbus

The hotel is convenient to the freeway; however, the neighborhood is questionable.

Genuine Hotels.com guest review

outstanding. Loved the service and breakfast! I didn't want to leave. We used our gps and shopped and had dinner at Polaris Mall. Wow! We can't wait to come back.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I traveled with a friend and our kids. They were going to have a separate room, but regular hotels were $89/night! I saw Embassy Suites under $150/night which had a separate bedroom and booked it because it was more affordable. We gave the girls the bedroom and we slept out in the living room. While the sofa bed was hard as a rock and I did not sleep […] well at all, my boy did as well as the girls and their momma. We had specifically wanted a hotel with a indoor pool so everyone can go swimming after a fun day at the zoo. This hotel was perfect in every way. The breakfast in the morning was nice, although one of the girls and their mom went down to have breakfast since they woke up later and came across a rude staff member cleaning up tables. The only disappointing part about the hot buffet breakfast was no biscuits and gravy! They had everything but :-( The manager reception was great, had lots of snacks, but there was a constant long line to get a drink as there was only one employee working at the bar area serving drinks. Waiting to get a drink was a guaranteed 10-15 mins during the entire 2 hour manager reception (Which we didn't even SEE a manager at!) The pool was great, although a little crowded and lacked pool towels. The employees kept up with taking the dirty towels out, but when we were done swimming, we had to go back to the rooms soak and wet! We enjoyed ourselves and would definitely return again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel has done a great job with it renovations! Super clean, friendly staff, great breakfast, the property look as fresh as the day it was built!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Ripped sheets, noise until two in the morning, breakfast unavailable until seven, we had to leave at 6:45, and the pool had so many kids, you couldn't get near it!! .Check in had one person for a line going out the door, but three on duty when we left at 6:45 in the morning! Staff were constantly using the elevators with carts, etc, so passengers had […] to wait. The noise level was unbelievable. Needless to say, we will not stay a second time! Read more

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Genuine Hotels.com guest review

We had a great stay. Other than our Lou neighbors at 1am which the front desk took care of really fast! We really enjoyed the free apps at night and breakfast in the am! Will stay again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall the hotel was very clean. The kids enjoyed the pool, but it was sweltering in the pool area so the fun didn't last long. We spent the remainder of the evening in the room which was fairly spacious for 5 people. Would be helpful if the vanity was outside the shower area. Made use of the pullout bed. Easily slept 2 people in terms of size , but […] it was comparable to sleeping on a bed of nails. No complaints about the regular mattresses. Greatly enjoyed the complimentary made-to-order breakfast. Hotel staff very friendly. Location slightly off the beaten path, not quite a Polaris location, but close enough. Would stay again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was clean, staff was super friendly, hot breakfast buffet was an unexpected delight. Even the get together in the evening with free drinks and snacks was a perfect way to unwind.

Genuine Hotels.com guest review

We have never been disappointed at a stay in an Embassy Suites Hotels, and certainly not this time. All the staff was helpful; food was delicious; microwave and small refrigerator in room; fitness center - small, but sufficient with adequate free weights; room was large and very clean; location was convenient; what more could you ask? Would like to […] compliment front desk associate who was especially helpful - I think his name was Muhammed. Read more

Genuine Hotels.com guest review

The hotel is lovely but we checked in on a Sunday and were given a horrible room right next to the Interstate. Did not realize how loud it was until nighttime. Woke me up several times. I am sure the hotel was not full and thus why they would give us that room is beyond me. Very disappointed

Genuine Hotels.com guest review

my stay there was uneventful, pleasant room and amenities.

Genuine Hotels.com guest review

Beautiful, clean rooms & excellent breakfast.

Genuine Hotels.com guest review

This is by far one of my favorite hotels by far within the Columbus area. Overall, I am very satisfied in staying here. The quality of the hotel service is superb. On a downside, the waiters at the restaurant aren't professionally trained. The restaurant is still a great place to eat, but I was expecting pure perfection. The hotel is slightly older […] but they remodeled the main lobby which boosted its overall comfort and feel. The cleanliness of my room was superb. If I could, I would rate "the comfort of my room" at a six or even higher. This hotel provides excellent rooms and has an amazing lobby. The overall feel is incredible with plenty of room in your room (you get a total of a living room plus the bedroom with both rooms fitted with a 42 inch high definition tv). The swimming area is also incredible that is both indoors and outdoors. The indoor pool is fitted with a very nice hot tub and the pool has a rock water fall that is nice to look at and enjoy. The bar in the main lobby also provides free, unlimited drinks! ***a very, very good deal.... I ended up walking to my room (somehow) after downing 2 long islands and 2 other mixed drinks. The convenience of the hotel location is great! The polaris shopping area is only five minutes away which contains all the majors benefits of eating, shopping, and enjoying a nice night out. Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were very dissapointed that we put in a smoking room when we paid upfront for a nonsmoking room.

Genuine Hotels.com guest review

Booked here during the weekend of the Arnold's Classic. Hotel is very well kept up. My kids love the heated pool. Place is big. I don't smoke but ended up getting a smoking room. I was really afraid that it might smell like cigarettes which I can't stand. To my surprise there was no smell at all. I would definetly come back.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We tried to check in at about 5:15 pm, but the room wasn't available to us until 6:45 p.m.

Genuine Hotels.com guest review

I arrived at the Hotel at 2:50 and there was a line to check in. So when it was my turned at the desk, I was told that my room was not ready. I said, check in is at 3 correct? The clerk informed me that they had a full house the night before (not my problem). She proceeded to tell me that my room should be ready shortly and that I wasn't the only guest […] effected by the wait. Therefore, I waited, it is now 4 o'clock (an hour later) I decided to go back to the desk to tell the clerk that I was leaving and would return. I returned back to the Hotel @ 6 and my room was finally ready. In the morning I called to the front desk to see if I could get a late check out and needless to say the clerk only gave me 30 extra minutes.. NOT ACCEPTABLE. I will re-think again before I stay at this Hotel. Read more

Genuine Hotels.com guest review

We had a great stay! 42 inch TV in bedroom, and another in the living room. Bed was comfy, breakfast was good.

Genuine Hotels.com guest review

We stay here when visiting our daughter in Columbus. It is the best hotel in that area. There is lots of room in the suite with nice amenities and appointments. The breakfast is very good, personalized omelets and anything else you want. The line was a little slow, but it was a real busy weekend. The manager opened an express line for those not wanting […] omelets. Read more

Genuine Hotels.com guest review

The staff was simply outstanding! The big breakfast buffet was superb, in fact, the best free breakfast buffet in the industry - bar none! The hotel room was fantastic with large LCD tv's in the living room and bedroom.

Genuine Expedia guest review

I love this hotel I have been going here for years the atmosphere is amazing the food is excellent. However the staff this past weekend had some horrible attitudes. I didn’t see not one staff member smile and make me feel welcomed at all. If the staff were nice I would of gave them all 5’s. However, the staff made it very hard for me to enjoy myself. […] I will not be returning back to this hotel no matter how nice the hotel is if the staff makes you feel uncomfortable then it’s not worth the money or the time. Read more

Genuine Hotels.com guest review

As we were driving up to the hotel there was a STRIP CLUB on the corner. The hotel is probably about a 1/2 mile away from the strip club but it was wired to see one so close to a hotel like the Embassy. We were welcomed by a rude guest service representative. The rooms were clean and breakfast was good. We had to wear a wrist band to the pool and to […] the happy hour and breakfast. The hotel said that people have been coming in off of the streets and they needed a way to distinguish people. The shuttle was good. It took us everywhere we wanted to go but when the drivers changed the new one didn't know where to pick us up at. The previous driver should have shared our exact location. Overall it was a good experience and Hotels.com got us a cheap rate. Read more

Genuine Hotels.com guest review

The hotel was packed with children who ran somewhat rampant, pushing elevator buttons, thundering down the hall, etc. I was looking for an adult weekend getaway, and didn't really care to share it with noisy, rude kids. I do think the hotel did the best they could managing them and the staff was pleasant but I always take exception to ill behaved children […] in hotels because I am, more often than not, not permitted to have my dogs in hotel rooms and they are far better behaved than most children. Read more

Genuine Expedia guest review

Very clean, very friendly staff

Genuine Hotels.com guest review

Free happy hour beverages and snacks, great breakfast with eggs cooked to order, Internet and parking. All included in price - no extra charge! Lots of room in the suite. Why do the more expensive hotels charge for all of these things? We stay here every trip to Columbus.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We were very happy with the room. Everything was clean and comfortable. The bed and pillows were great. The food was awesome. So good!! It was close to the fair grounds where we went for the home and farm shows. My husband and I have decided that this hotel will be the destination for a weekend away.

Genuine Hotels.com guest review

This hotel had a lot to offer. Managers reception, free breakfast, pool and hot tub. Our mattress was unfortunately in bad shape but the front desk seemed very interested in correcting the problem after we left. Overall a nice place to stay in a good location.

Genuine Expedia guest review

The cons: The room was worn and beat up. Hole in ceiling in main room that was filled in with drywall. Patching under window. Odd bathroom layout. Small bathroom and door wouldn't open all the way. Tons of children running around unattended especially in pool area. Long lines at breakfast and for reception. The Pros: Rooms were very large. Staff was […] very helpful. Great reception bartender and breakfast staff. Made to order breakfast was excellent. Overall great value for the money only wish other guests would make sure their children were attended. Read more

Genuine Expedia guest review

Beds very comfortable, very clean, service was excellent... interior and exterior doors didn't close properly, melon at breakfast was spoiled.

Genuine Hotels.com guest review

Hotel was nice. Price was inflexible since 2 other people could not make it..price should have been adjusted and wasn't.

Genuine Hotels.com guest review

Nice hotel. Lots of room in the suite-like rooms. Can shut bedroom door and have very quiet conditions, even if lots of activity in atrium. We had a nice stay, but shower didn't drain quickly, and at first they left only decaf in the room.

Genuine Expedia guest review

It was a little hard to find at the end of the long, winding road that was also hard to see from Cleveland Ave. But all is good, we found it.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our stay for one night overall was great. I was traveling on business but brought my baby and mother along and we really had a nice evening. The pool was great, warm, steam in the air to keep baby warm was perfect! Nice setting. We also left behind our laptop (new mom scatter brained) and they were nice enough to locate it and ship it to me. Thank you […] to a great staff! Read more

Genuine Hotels.com guest review

I love embassy suites and have only 2 recommendations. The water in the shower was not hot enoiugh even with it turned on all the way was barely warm enough to stay in there. Also the breakfast buffet was too smashed into the area it was so had lines....the omelet area was at the end...so the ones not needing that had to wait in line as the ones who […] did had theirs prepared. I think it could be set up so people could take what they want instead of being given out behind a counter. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Best place to Stay

Genuine Hotels.com guest review