The breakfast was not good. I used to take my kids there when they were little. It was very crowded and the flow of people was not addressed. The food was very bad.Genuine Hotels.com guest review
"not a real Embassy Suite"
There is no kitchen, only a microwave & refrig. Should never be named Embassy Suite. No bar to hang towels in the bath room. Management expects you to hang them on the shower cutain hanging rod. It is too high and dirty. Hotel is chinsy, charges $5 for parking. Never expect that from a suburban hotel.Genuine Hotels.com guest review
"Suite hotel in Silicon Valley"
Nice hotel great for family in Silicon Valley.Genuine Hotels.com guest review
"Really?? $5.00 for parking?"
I have stayed that this facility once before. This time when we arrived, they informed us there was a $5.00 parking charge. Really? It's not like this is down-town San Francisco. When I booked the room on Expidia, I asked for a room for (3) people, the price for the room was $129.00, I selected the room. When I finally look at the reservation, I noticed […] they charged and additional $15.00 for an extra guest even though my original search stated 3 people. So all in all I paid an additional $20.00 with extra person fee and parking fee. Not such a great deal after all. Probably would have stayed someplace else, had I been a little more aware. So my $129.00 value room ended up costing $163.00 by the time all was said an done. It's a very nice place.. But there are better values out there. Read moreGenuine Expedia guest review
Hotel staff is great; morning breakfast included in stay was great! Room cleanliness was poor. Walls and doors were soiled, shower curtain was smelly and moldy and the prior occupants shower cap was left hanging in the bathroom. I voiced my concerns and staff cleaned up but still left the shower cap. All in all, I would stay there again but I would […] inspect for cleanliness. Read moreGenuine Hotels.com guest review
"One of the best 3 star hotels i have stayed at"
The hotel staff were friendly and helpful. The rooms were amazing. Beautiful suites with one flat screen in the living room and a separate tv in the bedroom. The rooms were clean and the amenities were great. The next morning we had breakfast which was included in the price of the room and it was a wonderful spread. There were eggs, sausage, bacon, […] full on cold drinks bar and fresh omelets made to order. The only downside was the having to pay for the parking each day! If you stay 1 night you pay for 2 days of parking!! It felt a little cheap of them to do that given the hotel being so amazing. Read moreGenuine Hotels.com guest review
We stayed at the suites for a night. The relaxing stay gave us all the energy we needed for our next day's trip. Thank you Hotels . Com for helping us out with this exceptional deal, and great stay. The Perry'sGenuine Hotels.com guest review
We did a stay at the hotel since we were attending a show at Shoreline. It worked out very well. Its about a 10 minute drive to the venue...very easy freeway and side street access. Room was great..clean..very comfortable beds..quiet..great buffet breakfast...Genuine Hotels.com guest review
"Perfect location, great breakfast"
Excellent!Genuine Hotels.com guest review
I went with my family and it was ok but not how we ghink will beGenuine Expedia guest review
What can i say,,,great room,,,great drinks and great free full breakfast and we got a great rate on hotel dot com....BAMGenuine Hotels.com guest review
"Not what I expected"
The first glance appearance was good. But the amenities are not what they advertise. Thw seimming pool was extremely small and hot tub even small. The resturant staff not so nice or welcoming. The room was cery dark had to turn on all the lights in the daytime in order to see. Carpet had visible stains. Windows covered were covered with spiderwebs " […] great view huh". The prices charged here not worth paying for felt like I stayed at Days Inn or Motel 6 rather than an Embassy suites with 4 star ratings. Read moreGenuine Expedia guest review
"Great stay for graduation!"
Flew in at approximately 11pm and told that the hotel charges for parking. Our room was on the 4th floor. Had difficulties using the key card to consistenty get inside the room. After a trip to the lobby desk and finally using the phone located on the floor-the idiosyncracy was in shoving the card firmly into the end of the slot and ta da-the light […] goes green and we're in! The room was clean and well kept. We used the pullout couch-only slightly sagging and worn springs. Used the refrigerator and coffee machine. Tipped hotel staff-yet no real budge in excitement or motivation to give 5 star treatment-bummer! The breakfast buffet is consistently good-though the hotel guests act like there is a hurricane/tornado preparedness drill going on-rudely asking for a special omlet and impatient waiting for beverages, cereals, fruits, & toast. After 7 day stay-I felt satisfied and redeemed since the car parking charge was removed. Read moreGenuine Expedia guest review
"SANTA CLARA 061313"
Wonderful hotel except for the daily pay for WiFi and parking, these would be essential as now a days these are essential and free at other hotels.Genuine Hotels.com guest review
"Quick trip but very satisfied"
We love to stay at Embassy Suites because of all of the perks (Manager's Hospitality & Free Breakfast). The work out room was very nice, better than most, and the staff was very friendly. We found this particular Embassy Suites better than others that we've stayed at. Would definitely stay here again if in the area.Genuine Hotels.com guest review
"Price and location were a great deal"
Great place to stay for a family. You only need one room and the breakfast is worth the stay. Not having to go out for a complete breakfast instead of a continental breakfast was great. The location is also very central to most of the places you want to be.Genuine Hotels.com guest review
"Great hotel with much to offer."
We enjoyed our stay at this hotel. Everything was good and the staff was very courteous and helpful. The breakfast was superb, everything was great and they had everything you wanted. We would stay there again if the need arisesGenuine Expedia guest review
"Comfortble place, conveinent to my visit"
Clean, comfortable, safe, great breakfast, friendly staff, quiet room. All things I value on a business trip. In a good location, not so much around within walking distance.Genuine Hotels.com guest review
customer service was great. wally the front desk manager was very helpful.Genuine Hotels.com guest review
Hotel was good but air conditions could use improvement. Room stayed warm all night.Genuine Hotels.com guest review
"Hotel was good via point"
We stayed here one night on the way to San Simeon. It was in good location to access food. Was more of a utility stay not seeking scenery etc.Genuine Hotels.com guest review
the rooms are a little bit dated but have been well cared for. the bed is soooo comfy! love the breakfast!Genuine Hotels.com guest review
"non smokers beware"
smoking and non smoking rooms are on the same level!!.. the smoke hits you as soon as you exit the elevator,, not cool espically with children. probably wont stay again beacuase of that i dont like any smoke around me or the children.Genuine Hotels.com guest review
"good time, but!!!!"
We have stayed here before and always have a great time staying here, but this weekend the pool was not working n was told thar we could go to milpitas or to a hotel near the embassy hotel!! Other than that we had a great timeGenuine Hotels.com guest review
Like the buffet breakfast but needs more flavor to the foodGenuine Hotels.com guest review
"Careful in Check-in"
Although I booked a standard 450 sq ft room as was in the description when booking through Hotels.com, the Embassy Suites Santa Clara hotel gave me one of the smallest rooms that was around 200 sq ft next to the stairwell. So, make sure to print out the description when booking and give this to the hotel front desk to make sure you get the right room […] that you reserved. Read moreGenuine Hotels.com guest review
It was.perfect especially having kids. The indoor pool was perfect for this time of the year and the separate room from the livingroom was so niceGenuine Hotels.com guest review
"Great hotel for everyone"
With the included made-to-order breakfast and the manager's cocktail reception, this place provides great value in comparison to other hotels. Rooms are large and comfortable, typical Embassy Suite style.Genuine Expedia guest review
"A nice retreat, relaxing and peaceful."
We had a very nice stay, rooms were very nice, Starbucks in the hallway, and all in all, a pleasant experience. We will be back. Our only area of concern is there was an odor in the pool similar to feet, which would remain on your body/clothes and hair. However there were nice showers by the pool to rinse off, or just shower in the room. I did smell […] chlorine, so perhaps a shock treatment is not the answer, changing the water should fix this. Hopefully next time I go back its not see the same. Read moreGenuine Hotels.com guest review
We were pleased with the service by EVERYONE from busboys to Front desk. We were placed in a location very satisfactory to our handicaps. The food in the included breakfast was a treat-like Thanksgiving in February! The in-house laundry was really a great help. The Executive center made it easy for us to communicate. Thank youGenuine Expedia guest review
"Embassy Suites Santa Clara"
It was excellent, great service, good food and location was perfectGenuine Hotels.com guest review
It was nice.:-)Genuine Hotels.com guest review
"A one nite Adventure ..."
Just stayed the nite but was very Comfy , Very Clean and the room was preset to 72 degrees ... So very pleasant nite as well as the outstanding breakfast ..Genuine Expedia guest review
"excellent experience @ the embassy hotel silicon v"
The breakfast was out of this world especially the omlet chef. I will definitely be going back. ThanxGenuine Hotels.com guest review
"No free wifi in Silicon Valley?"
I can't believe I just stayed at a hotel in Silicon Valley that did not offer free wifi. I am a Hilton rewards and AT&T customer and neither of those worked to get on line for free (which by the way I shouldn't have needed either of those, the hotel should have offered it no strings attached). We were on a no-smoking floor (10th) but we could smell […] smoke through the ventilation system. Also, the guests next door had a loud party around 6:30 am which was very annoying as we did not need to get up until 8. Liked the fact the pool and hot tub were open late and breakfast was nice. Read moreGenuine Hotels.com guest review
"convenient, reasonable & good for family"
my only issue is the manager's welcome in the evening. I never did see the manager. Perhaps it's because he didn't want to surface for some cheap drinks and chips/popcorn. After seeing how little "snacks" there were I only went twice. This is the only one of this chain that has skimped on the treats in the evening. Left me disappointed since I don't […] do liquor there really wasn't a reason for the evening visit. Read moreGenuine Hotels.com guest review
"grandparents quiet time !"
Easy access from freeway....Very quiet room and no noise in the hallways. Big and roomy with comfortable bed and pillows.Staff was very helpful and friendly. Close to family gathering in Santa Clara and would stay again. Loved the "cook to order" breakfast too. Visitors from Wa. stateGenuine Expedia guest review
"favorite hotel chain"
I enjoy Embassy suites for the breakfast bar and the comfort in the King size bed.Genuine Expedia guest review
"Good hotel for Everyone"
This hotel is really good for everyone, I stayed here for nine nights with the family and children. We surely enjoyed our stay, especially the free continental breakfast that was out awesome and Manager special every evening (unlimited drinks). The connectivity to nearby cities, restaurants, malls, entertainment places and the convention center are […] worth. Parking is plenty, TV and Internet are free. Hotel is well maintained, friendly staff. The food at restaurant is bit expensive but there are plenty of nearby restaurants where we can eat. Only drawback, the hotel could have swimming pool and little play area so that kids will have good time. Read moreGenuine Expedia guest review
Rooms was spacious and the room rate was excellent. Would definitely stay again. Free breakfast was very good.Genuine Hotels.com guest review
"Great location - excellent bfast & happy hour"
Great rooms and right off the highway close to everything in San Jose.Genuine Hotels.com guest review
"Perfect for Bridge School Benefit Concert Weekend"
Professional, friendly staff, extremely comfortable beds, the best complimentary breakfast ever! Embassy Suites is a little more expensive, but the service and benefits are worth it!Genuine Expedia guest review
"Don't get the room called "Accessable""
First, let me say I love this hotel. I've always enjoyed a two room suite with two big screen TVs, a microwave and fridge, and the fantastic breakfast. However, I learned what "Accessible" means and why it's cheaper. It means that this room is next to fire escape stairwell. It also means that the stairwell eats up the front room. So, you don't get two […] rooms. You end up with a loooong hallway that goes past the stairwell with a smaller-than-normal bedroom. I asked to be moved and they moved me for the second and third night of our stay to a normal two room suite. They even moved our luggage while we were out for the day. All was good. Read moreGenuine Hotels.com guest review
"Nice place to stay"
Overall nice experience. The wi-fi is free in the lobby versus your room. The room service was prompt and delicious. The only complaint was the construction work next to the hotel; they started very early in the morning.Genuine Hotels.com guest review
"Nice getaway with the family"
We follow the Embassy Suites every time we go on vacation with our children. Love the service, Happy Hour & Breakfast Buffet. This hotel is very clean & organized especially during breakfast because they hand out tickets for the guests. Will definitely stay again! :)Genuine Hotels.com guest review
"Great stay, friendly staff"
Great location and the 2bdrm suite was clean and had ample workspace. Very comfortable stay!Genuine Hotels.com guest review
"Very nice but a bit old"
As usual, the Embassy Suites are a very nice place to stay. However, this particular one is one of the older hotels and could use some updating - like popcorn ceilings, room bar area very inconvenient, etc. But, all and all, it's very nice hotel.Genuine Hotels.com guest review
Very nice hotel. we love staying at the Embassy Suites, but this one is one of the nicest one we have stayed at. As always breakfast was awesome.Genuine Hotels.com guest review
I will come and stay again. Excellent!!! Best choice that was made.Genuine Expedia guest review
"Greatly location and services"
Love the location of this hotel for the ease to access HWY 101. Great made to order breakfast and managers reception. Front desk staff is very friendly and helpful.Genuine Hotels.com guest review
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