Generally good hotel. Breakfast was delicious and was included in the stay. Wifi was not included and had to pay an additional charge if you need it.Genuine Hotels.com guest review
"noisy nightclub next door"
Hotel was great. Breakfast was excellent. Worst part was drunken night clubbers on Friday and Saturday nights. Lots of scantily clad youngsters in the parking lot openly drinking and smoking in their cars. Not the best environment for kids. Also the Pool was full of drunk people. We wanted to take our kids to the jacuzzi, but there were drunk people […] making out in the Jacuzzi Uncomfortable and weird. Read moreGenuine Hotels.com guest review
Wonderful breakfast and nice happy hours drinks provided.Genuine Hotels.com guest review
Everyine was wonderful. I got the room I paid for. Breakfasts were great and the hotel staff was perfect.Genuine Hotels.com guest review
"A little bit off for a Hilton property"
No issues, although there were some cleanliness issues with the room. There was at least one occasion of a previously used glass simply being re-covered with a "clean" glass cover. The decor of the hotel is a bit dated. We also had an issue with the complimentary breakfast, here is why: There are several items stored behind the grill (bacon/sausage) […] where the omelettes are made. Problem is the line gets REALLY long for an omelette and you have to wait in a long line just to get bacon/sausage. These items should be kept with the rest of the easily reached items. Also on the day of our check-out, we got locked out of our room around 1030 am and check out is Noon. Not a biggie we had to get rekeyed, but it did result in an unneeded trip down to the desk. Read moreGenuine Hotels.com guest review
"I'm not handicapped"
We've stayed at this hotel before and it was excellent. Their breakfast buffet is the best we've ever seen, and their rooms are nice and spacious, BUT.... somehow - it must be my fault when I booked - we got a handicapped room. Neither my husband nor I are handicapped. And when we asked the front desk staff the next morning why we were put in such a […] room they said "that's how you booked it." Hmmmm. I don't remember asking for a handicap accessible room...which really was a handicap to me because there was virtually NO bathroom counter! Where am I going to put all my stuff?! Plus, there was no living room with couch and desk, the frig & microwave was crammed into the bedroom - ugh! it was small and cramped. :( So, be careful when booking and make sure you know what you're getting. Read moreGenuine Hotels.com guest review
"Some noise concerns and gym is basic"
We did have some noise issues (but many folks staying there were with the dance convention). But the staff/security handled everything quickly. I was sad that the gym only had one precor/elliptical. Overall a fantastic stay and they were accommodating to my request for a late check out.Genuine Expedia guest review
Loved everything.Genuine Hotels.com guest review
"Close to all must see sights also great for kids"
Okay pool area over crowded do to hotel being sold out!! Vending machines empty no towels in pool area!! Front desk clerks was very accommodating!!Genuine Hotels.com guest review
"great location for my trip"
I've stayed here before and I enjoy the hotel everytime. Great free breakfast with made to order omelets.Genuine Hotels.com guest review
My husband and I stayed for the weekend and we have no complaints. From the service, the room was nice & clean, the breakfast was also good and happy hour was a nice plus. Would definitely stay here againGenuine Hotels.com guest review
"Good all around hotel"
This is a good hotel if you want some quiet time or if your are traveling for business or if you are vacationing with the family. The hotel rooms are large and comfortable. The hotel offers parking, internet, pool, workout facility, on site dining and bar. Its location provides easy access to the airport and many great dining choices. The staff is very […] friendly and helpful. We stayed here 9 years ago with the children and recently stayed here -just my wife and I. Next time we are in the area we will stay here again. Read moreGenuine Expedia guest review
"Relaxing Stay at this hotel"
We arrived and found out they upgraded us to a suite. The beds were so comfy cozy and comfortable. The breakfast was included in the price, whereas it was 19.99 at other nearby hotels when I did my research. They had complimentary cocktail and snacks everynight. Location was not far from our destination ...the convention center. Overall, this hotel […] was clean, comfy, convenient and reasonably priced! I would definatly return to this location as well as other places with the same chain. Read moreGenuine Expedia guest review
"Nice hotel with a inside pool"
It was a great experience I would decently go back again.Genuine Expedia guest review
"It was not what I expected"
I was not given the room I paid for. The hotel was full & there were alot of kids running around. I paid for a room with 2 queen beds & a pull out couch sitting area. I did not get that. The best thing I can say about my stay was the continental breakfast was wonderful. I wouldn't stay again.Genuine Hotels.com guest review
Awesome place that caters to families, very attentive and accomodating staff!Genuine Expedia guest review
I wish there were more than 5 stars I could give this hotel & staff. I called ahead to see what the breakfast buffet had because my husband and I happen to be on a (temporary) restricted diet, and I wanted to know if I had to bring our own food. Buffy's customer service was superior to any I'd ever received! She even got the aid of the Food & Beverage […] manager to help up - WOW! My husband and I received a tremendous value and will definitely stay there again. Read moreGenuine Hotels.com guest review
"Nice hotel close to funeral home."
Didn't really do more than sleep and have breakfast.Genuine Expedia guest review
hotel was good and breakfast was great...don't understand why you have to pay for parking.Genuine Expedia guest review
"Great hotel service"
The hotel has been the best so far. We got upgraded to a suite free because of the holidays and free parking. Breakfast is great as well as the service.Genuine Hotels.com guest review
We just wanted to getaway from the hustle and bustle of our busy home to go relax and have a good swim with the kids! The evening refreshments and buffet breakfast was awesome an the kids thank you for that! All 6 of us enjoyed our 2nite, Christmas break!Genuine Hotels.com guest review
"Convenient, excellent breakfast buffet."
Both the desk clerk Aida V. and the manager Walter M. Went above and beyond my expectations to insure my complete satisfaction with my stay to correct a hotel reservation error. The staff were all professional, curious and pleasant. I would very highly recommend this hotel and would defenatly make it my first choice in future stays.Genuine Expedia guest review
I have stayed at many Embassy Suites in many different cities, this was not close to the others. This was a host hotel for a cheer competition. They certainly did not host to the cheerleaders or the schedule for competition. Breakfest was not ready for them Sat or Sun knowing we had to be at convention center by 6:15am the manager told us breakfest […] starts at 7:00. Yougart & fruit would have been fine for the cheer teams. If I would have known I would have chosen Hilton downtown. They normally don't have breakfest and put out buffet style breakfest for cheer teams at 5:30 each day. Very disappointed in Embassy on this trip:-( Read moreGenuine Hotels.com guest review
"Good staff, but a very tired property"
Breakfast was very good, and the hotel staff is excellent, which saves the place. Without those two things going for it, it would score much lower. This hotel is in real need of a refresh. It did have updated flat screen tv's -- which was nice -- but in every other respect the property has the look of a place that the chain has stopped investing in […] as they plan either a major overhaul, a sale, or a rebranding to a lower status brand. Read moreGenuine Hotels.com guest review
"Luxury hotel in great location"
I love the Embassy Suites in Santa Clara. Great location. Free parking. Nice staff. Rooms are spacious and clean. Room service/food is great. My favorite hotel in the South Bay to stay. Wish internet was free - otherwise this hotel is perfect.Genuine Hotels.com guest review
we have 2 bed one room reserved and we did not get it because the Hotel have sold out and no more room was available no body sleep first nightGenuine Hotels.com guest review
"Nice clean hotel"
Overall good experience. The hotel staff was very pleasant to interact with. The room was clean and spacious. The breakfast was fantastic. They also offer complementary drinks from 5:30-7:30, choices are limited but a nice service to offer.Genuine Expedia guest review
Great breakfast and great value.Genuine Hotels.com guest review
"Weekend Stay at Embassy Suites"
Over past several years, I have stayed on and off at the Embassy Suites. Not once have I been disappointed or unhappy with my accommodations or the service. It is located near the 101 Expressway and is near the airport. A full breakfast is included in the price of the room and the guest can order an omelet to his/her liking. The chef is amenable to […] requests. Read moreGenuine Expedia guest review
The only thing that really needs to be changed at this hotel is the COFFEE. The coffee was undrinkable - both in the room and with breakfast. It would be worthwhile subscribing to a better brand of coffee. VERY IMPORTANT. Loved the coffee maker in the room, but coffee was awful.Genuine Hotels.com guest review
"San Jose Trip"
Really nice and affordable embassy suites. I stayed in a King Suite and it was very comfortable. Parking was $10/night and you have to pay for WIFI which I think should be free. You do get free WIFI in the lobby if you really need it. Hotel is located right off the 101 but you only have fast food restaurants around so you'll have to travel for a nicer […] meal. Breakfast in the morning was really good (made to order omelets) and it wasn't too crowded.Overall I would stay here again. Read moreGenuine Hotels.com guest review
Clean, comfortable, efficient, friendly. Smooth check in and check out. Room service superb.Genuine Expedia guest review
I wish we could of stayed longer. The complimentary breakfast was very nice. I'd stay there again, but longer next time.Genuine Hotels.com guest review
"Easy access to freeway and courteous staff"
Great selection for breakfast! You will never start your day hungry! Construction next door impeded parking lot and parking should be included in stay, other than that no complaints.Genuine Expedia guest review
"Suite is a nice way to stay for a weekend."
My husband and I like to have the option of 2 rooms so that our sleep schedules don't have to be the same. The hotel worked great. We had gone to California to visit family and had a wonderful time. The breakfast was good and they had a happy hour but we did not attend. A nice thing was that the rates stay about the same for the weekend and week days […] so no big jumps in price. Read moreGenuine Expedia guest review
"Good for what we needed"
My fiancé and I stayed there with two other couples to go to a show at Shoreline. It was about a $30 cab ride, which wasn't a big deal since we were 3 couples. It's nice that you get a living room and bedroom although the "living rooms" are windowless and feel very dark and "basement-y." We really appreciated the happy hour with complimentary cocktails […] and the breakfast was really nice. It doesn't seem like there's a whole lot going on in the surrounding area but it was perfectly fine for what we needed Read moreGenuine Hotels.com guest review
Great Service, Excellent rooms, spotless all around.Genuine Expedia guest review
"Nice hotel in Silicon Valley"
Nice location, very friendly staff, reasonable price and super clean.Genuine Expedia guest review
"Very comfortable rooms and great breakfasts!"
I was very, very pleased with the hotel. Staff was friendly and helpful, room was very comfortable and had complete amenities. Breakfasts were excellent!Genuine Hotels.com guest review
The breakfast was not good. I used to take my kids there when they were little. It was very crowded and the flow of people was not addressed. The food was very bad.Genuine Hotels.com guest review
"not a real Embassy Suite"
There is no kitchen, only a microwave & refrig. Should never be named Embassy Suite. No bar to hang towels in the bath room. Management expects you to hang them on the shower cutain hanging rod. It is too high and dirty. Hotel is chinsy, charges $5 for parking. Never expect that from a suburban hotel.Genuine Hotels.com guest review
"Suite hotel in Silicon Valley"
Nice hotel great for family in Silicon Valley.Genuine Hotels.com guest review
"Really?? $5.00 for parking?"
I have stayed that this facility once before. This time when we arrived, they informed us there was a $5.00 parking charge. Really? It's not like this is down-town San Francisco. When I booked the room on Expidia, I asked for a room for (3) people, the price for the room was $129.00, I selected the room. When I finally look at the reservation, I noticed […] they charged and additional $15.00 for an extra guest even though my original search stated 3 people. So all in all I paid an additional $20.00 with extra person fee and parking fee. Not such a great deal after all. Probably would have stayed someplace else, had I been a little more aware. So my $129.00 value room ended up costing $163.00 by the time all was said an done. It's a very nice place.. But there are better values out there. Read moreGenuine Expedia guest review
Hotel staff is great; morning breakfast included in stay was great! Room cleanliness was poor. Walls and doors were soiled, shower curtain was smelly and moldy and the prior occupants shower cap was left hanging in the bathroom. I voiced my concerns and staff cleaned up but still left the shower cap. All in all, I would stay there again but I would […] inspect for cleanliness. Read moreGenuine Hotels.com guest review
"One of the best 3 star hotels i have stayed at"
The hotel staff were friendly and helpful. The rooms were amazing. Beautiful suites with one flat screen in the living room and a separate tv in the bedroom. The rooms were clean and the amenities were great. The next morning we had breakfast which was included in the price of the room and it was a wonderful spread. There were eggs, sausage, bacon, […] full on cold drinks bar and fresh omelets made to order. The only downside was the having to pay for the parking each day! If you stay 1 night you pay for 2 days of parking!! It felt a little cheap of them to do that given the hotel being so amazing. Read moreGenuine Hotels.com guest review
We stayed at the suites for a night. The relaxing stay gave us all the energy we needed for our next day's trip. Thank you Hotels . Com for helping us out with this exceptional deal, and great stay. The Perry'sGenuine Hotels.com guest review
We did a stay at the hotel since we were attending a show at Shoreline. It worked out very well. Its about a 10 minute drive to the venue...very easy freeway and side street access. Room was great..clean..very comfortable beds..quiet..great buffet breakfast...Genuine Hotels.com guest review
"Perfect location, great breakfast"
Excellent!Genuine Hotels.com guest review
I went with my family and it was ok but not how we ghink will beGenuine Expedia guest review
What can i say,,,great room,,,great drinks and great free full breakfast and we got a great rate on hotel dot com....BAMGenuine Hotels.com guest review
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