Rooms was spacious and the room rate was excellent. Would definitely stay again. Free breakfast was very good.Genuine Hotels.com guest review
"Great location - excellent bfast & happy hour"
Great rooms and right off the highway close to everything in San Jose.Genuine Hotels.com guest review
"Perfect for Bridge School Benefit Concert Weekend"
Professional, friendly staff, extremely comfortable beds, the best complimentary breakfast ever! Embassy Suites is a little more expensive, but the service and benefits are worth it!Genuine Expedia guest review
"Don't get the room called "Accessable""
First, let me say I love this hotel. I've always enjoyed a two room suite with two big screen TVs, a microwave and fridge, and the fantastic breakfast. However, I learned what "Accessible" means and why it's cheaper. It means that this room is next to fire escape stairwell. It also means that the stairwell eats up the front room. So, you don't get two […] rooms. You end up with a loooong hallway that goes past the stairwell with a smaller-than-normal bedroom. I asked to be moved and they moved me for the second and third night of our stay to a normal two room suite. They even moved our luggage while we were out for the day. All was good. Read moreGenuine Hotels.com guest review
"Nice place to stay"
Overall nice experience. The wi-fi is free in the lobby versus your room. The room service was prompt and delicious. The only complaint was the construction work next to the hotel; they started very early in the morning.Genuine Hotels.com guest review
"Nice getaway with the family"
We follow the Embassy Suites every time we go on vacation with our children. Love the service, Happy Hour & Breakfast Buffet. This hotel is very clean & organized especially during breakfast because they hand out tickets for the guests. Will definitely stay again! :)Genuine Hotels.com guest review
"Great stay, friendly staff"
Great location and the 2bdrm suite was clean and had ample workspace. Very comfortable stay!Genuine Hotels.com guest review
"Very nice but a bit old"
As usual, the Embassy Suites are a very nice place to stay. However, this particular one is one of the older hotels and could use some updating - like popcorn ceilings, room bar area very inconvenient, etc. But, all and all, it's very nice hotel.Genuine Hotels.com guest review
Very nice hotel. we love staying at the Embassy Suites, but this one is one of the nicest one we have stayed at. As always breakfast was awesome.Genuine Hotels.com guest review
I will come and stay again. Excellent!!! Best choice that was made.Genuine Expedia guest review
"Greatly location and services"
Love the location of this hotel for the ease to access HWY 101. Great made to order breakfast and managers reception. Front desk staff is very friendly and helpful.Genuine Hotels.com guest review
Great place, easy location, clean room, great staffGenuine Expedia guest review
"Great Hotel for the price"
I visited this hotel on a business trip and will definitely stay here again. It was a great experience! The hotel is right next to the freeway but you are definitely not bothered by any freeway traffic or noise. The room was well appointed, clean, and very comfortable. The workout room is nice as well. The food in the restaurant is yummy and the service […] is great. I definitely recommend this hotel. Read moreGenuine Hotels.com guest review
"One night stay"
This hotel was in an odd spot with major construction going on. The buffet breakfast was congested, but very good--we had made to order omelette created by a really cheerful chef. The room was more than adequate for our multiple generation needs, except that the sofa bed was a double and uncomfortable (the king was great). The indoor swimming pool was […] very small, very crowded, and not appealing. Very much a motel, not a hotel, but good overall if you are not the one on the sofa. They do not offer rollaway beds. Read moreGenuine Hotels.com guest review
"WiFi Charges in Silicon Valley?"
My one complaint about the hotel is that they are situated in Silicon Valley and still charge for wifi access. Not only that, but they charge per device and not a room charge so that if you have two laptops or a laptop and a smartphone and get access for both, you will be charged twice (throw in an iPad and it would probably be three charges).Totally […] within the right of the hotel to do this, but it is this type of nickel and dime money grab that leaves a bad impression. To their credit, when I inquired regarding the charges, they eliminated the charges for the second device, but it would better if this never happened in the first place. Read moreGenuine Expedia guest review
On the first day we checked in, we were given a room with a dirty bathroom; the room smells like a dirty bathroom and also smells like moldy. I called the desk and at first the clerk was not willing to give us a new room and said they are fully booked; until I said that we made the reservation for a smoking suite room and paid in full. We were moved […] to the next room and it was better, but as i go in to the bathroom, there was already a cigarette butt in the trash can. Therefore, someone smoked in the room. The next day, the supplies were not complete. I have to call for an extra toilet paper, extra cup for coffee. Again, on the third day, when we came back, there was again a cigarette butt in the trash can in the bathroom. Also, the bed that was made was crumpled in the middle, which means that someone was sitting in it. Bottom line, this was not the service we expected for the price we paid for the room. We could have stayed in a cheaper hotel and we would have probably had a better service and a better accomodation. This not the first or second time we used Embassy Suites. Our stay at Milpitas were before were a lot better. Read moreGenuine Hotels.com guest review
The room is a bit smaller than other Embassy Suite Hotels we have stayed. This hotel does not have the atrium with plants and waterfalls.Genuine Expedia guest review
Very satisfied with the hotel and staff.Genuine Hotels.com guest review
"Good hotel for the price."
Good hotel. Easy to find and close by to most everything business travelers want in Silicon Valley.Genuine Expedia guest review
"Shopping trip with girlfriends"
Room was clean and comfortable. Breakfast was excellant and staff was very curtious and cheerful even when it was very busy.Genuine Hotels.com guest review
"Feels like the 80's"
The hotel needs a serious upgrade in appearance. It seems circa 1980.Genuine Expedia guest review
"Great room, good breakfast."
Reasonable price and very comfortable. Like the suites - having two separate rooms is very nice.Genuine Expedia guest review
"Cold shower.....this property has gone down hill!"
This hotel has gone down hill since I stayed there two years ago. The carpets in the hall were dirty and stained, the staff was not very friendly and the breakfast obviously suffered from cost cutting. The little gift shop has closed. The worst aspect of my stay was the cold shower I took very early in the morning. There was no hot water!! I am sure […] that this is not what you want to see posted, but this the sad truth about a very convenient hotel that used to be a pleasure to visit. Read moreGenuine Hotels.com guest review
"Great place to stay for Great America"
Great hotel. Close to great America. Very clean rooms. VERY good breakfast Will stay again with the family.Genuine Hotels.com guest review
"Was in a perfect location for where I needed to be"
My family & I enjoyed our stay. The beds are very comfortable. My children enjoyed the pool. The breakfast was good, but it goes quickly & there wasn't enough seating during certain times when the other guests came in. I wish the wifi had been free. Overall it was a comfortable visit that helped me to relax after the rush to get last minute stuff done […] before the wedding we attended. I also appreciated the personal welcome note from house keeping. Thank you. Read moreGenuine Hotels.com guest review
Very convenient and clean. Easy access to freeway. Nice breakfast and good evening reception with snacks.Genuine Expedia guest review
"An ok economical choice"
The staff was friendly and helpful. We stayed when there was a huge party of kids. The rooms on the backside of the hotel were noisy when the trash collection began at 5am but the staff was immediatelyresponsive and apologetic and made amends right away - so that counts big tie. We missed tHe breakfast which ends at 9am ( at other ESs it ends at 9:30) […] overal, an ok stay for the price. This is a converted Hilton so it doesn't have the open airy feeling of most ES . Read moreGenuine Hotels.com guest review
Excellent. Great morning chef.Genuine Hotels.com guest review
"AWESOME x 10!"
An absolutely wonderful find. Staff was great, breakfast buffet was awesome & everything else In between was fab. Close to freeway, a 45min-ish drive to San Fran & super close to great America. The best part - hotel is super clean.Genuine Expedia guest review
"As great as ever"
We've stayed there many times to visit our daughter in college. It's very nice to have a separate bedroom and living room. She can stay with us and have her own TV. Here are the features of the hotel: - Pillow top mattresses that are VERY comfortable - Free parking - Rooms are suites with separate BR and LR - Both rooms have a large HiDef TV with actual […] HiDef channels - Fold out couch in living room. - Easily sleeps 4. - Room appointments are very nice - A large desk in every room. - Plenty of plugs in every lamp for all your electronics - Very quiet - Free breakfast is very elaborate with chef to cook your eggs and omelets. - Next to US 101 freeway for easy access - Wifi is NOT free. I'll stay there again. Love the place. Read moreGenuine Hotels.com guest review
"Great family hotel"
Great family hotel if you have kids traveling with you. The indoor pool isn't big and the hot tub they have isn't jetted. However, that was ok. Being inside was great. We saw lots of kids enjoying the pool, which was nice. Our room was very nice. You get a tv in the living room and the bedroom. The staff was great. Free breakfast was great and the staff […] there are really nice. there are 24 hour fast food restaurants nearby, which makes it a great location. Overrall, was a great experience. However, if you want to get away from everything or have a romantic night together, wouldn't stay here. It can be pretty loud with kids running around. But, it's a great family hotel. So if you have kids, this is a good place to be at! Read moreGenuine Hotels.com guest review
"Good for business, and yet fun for the family!"
Nice, comfortable hotel. Well maintained. The pool was very fun for our son and me over the weekend. The complimentary breakfast each morning was very good. Centrally located for my business meetings and easy to get around (Free parking at the hotel and easy access to the freeway). This was our second stay there, and I am sure that we'll be back again […] at some point. If you're looking for a fun day trip with the family (and aren't wanting to commit to a day at Great America), the "Happy Hollow Park and Zoo" was a lot of fun for our whole family. Read moreGenuine Expedia guest review
Very good! Parking lot could be very busy during the week.Genuine Expedia guest review
"would definitely stay again"
nice and clean room; great complimentary breakfastGenuine Expedia guest review
"Very nice stay for family of 4."
Very nice stay. Very friendly staff for breakfast buffet. Omelet Chef was top notch.Genuine Expedia guest review
"Great Embassy Suites!"
Super clean, super convenient and super comfy. The eating area is small so the flow gets a little crazy when busy at breakfast time, but that would be my only complaint. I like that this is not a traditional open atrium Embassy Suites. Makes it much quieter!Genuine Hotels.com guest review
The stay in the hotel was a memorable one. We had a great happenings on Christmas Eve when everybody in the family enjoy it. My husband was very impressed on the cleanliness of the room and the courtesy of the housekeeping. The lady that cleans our room was very courteous and always happy to do the job.Genuine Hotels.com guest review
"Embassy Suites Santa Clara nice location"
Great location. Only one problem that I had was there were like 12 kids at one time in the hot tub. Age range was 7 - 12. Not healthy or safe, no one from the hotel monitors the pool area.Genuine Hotels.com guest review
"Embassey Suite in Santa Clara"
Breakfast cook to order chef on Sat was a bit grumpy. Sunday chef (different one) was great - very friendly.Genuine Hotels.com guest review
"very nice hotel--great breakfast"
It was a very nice hotel--very clean and decorated well. The breakfast was wonderful with a great omelette maker and plenty to choose from. I would definitely recommend this hotel.Genuine Expedia guest review
"embassy in san jose"
Great appearance, nice location. only complaint is no free internet service. It's in Silicon Valley for Pete's Sake. Paid enough that internet should be complimentary.Genuine Hotels.com guest review
"I want to stay here again"
The rooms were awesome!!!!Genuine Expedia guest review
"Will go back."
room is clean, bed is comfortable. it will be much better if there are more choices for breakfast.Genuine Expedia guest review
The hotel was very nice, and I would certainly stay there again.Genuine Hotels.com guest review
"Best breakfast deal around!"
We always enjoy Embassy Suites. This location was perfect for us. I used the exercise room daily and ran throughout the neighborhood as well. We drove north to San Francisco one day and south to Monterey the next day. When it was time to go, we were less than 10 minutes from the airport. My only complaint was that my toothbrush was thrown away after […] the first day. However, that would not prevent me from going back. Read moreGenuine Expedia guest review
"Good choice for Santa Clara University Student Move-in weekend"
This hotel was a great choice for moving our son into the dormitory during Santa Clara University's Move-in Weekend. The suite allows us to have an extra bed, and the breakfast allowed us to get a start in the morning without traveling for food! This is one of the nicest Embassy Suite that we have stayed in.Genuine Expedia guest review
"Embassy Suites Santa Clara"
Great happy hour and wonderful breakfast!Genuine Hotels.com guest review
"OK, But not best Embassy Suites I have stayed in"
First, the business office room is substandard. Computer kept logging me off every couple of minutes. Lots of time wasted in re-creating emails. Breakfast good to very good. Only complaint is that the omlettes were not cooked enough. Some came out runny. Yuk!! Room comfortable and most importantly bed very comfortable. I would stay here b/c of the location, […] but not much more. Front desk people try to be helpful, but the managers on duty can be rude. Not the friendliest front desk I have come to expect from an Embassy. A '3' rating is adequate for this Embassy. Read moreGenuine Expedia guest review
Easy on/off freeway. Just a couple of minutes to SJC/ downtown/ local universitiesGenuine Expedia guest review
I've always loved staying at the Embassy Suites no matter where the location. My kids loved that they had a separate room with a TV. The hotel was nice enough and the buffet breakfast is terrific. However, the location of the hotel leaves much to desire. It doesn't seem like it's in a nice area, it was as close to Great America as we had hoped and I […] could hear the highway from our room making it difficult to sleep. Unfortunately, I would not recommend this hotel because of its proximity to the freeway. Read moreGenuine Hotels.com guest review
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