"Convenient, excellent breakfast buffet."
Both the desk clerk Aida V. and the manager Walter M. Went above and beyond my expectations to insure my complete satisfaction with my stay to correct a hotel reservation error. The staff were all professional, curious and pleasant. I would very highly recommend this hotel and would defenatly make it my first choice in future stays.Genuine Expedia guest review
I have stayed at many Embassy Suites in many different cities, this was not close to the others. This was a host hotel for a cheer competition. They certainly did not host to the cheerleaders or the schedule for competition. Breakfest was not ready for them Sat or Sun knowing we had to be at convention center by 6:15am the manager told us breakfest […] starts at 7:00. Yougart & fruit would have been fine for the cheer teams. If I would have known I would have chosen Hilton downtown. They normally don't have breakfest and put out buffet style breakfest for cheer teams at 5:30 each day. Very disappointed in Embassy on this trip:-( Read moreGenuine Hotels.com guest review
"Good staff, but a very tired property"
Breakfast was very good, and the hotel staff is excellent, which saves the place. Without those two things going for it, it would score much lower. This hotel is in real need of a refresh. It did have updated flat screen tv's -- which was nice -- but in every other respect the property has the look of a place that the chain has stopped investing in […] as they plan either a major overhaul, a sale, or a rebranding to a lower status brand. Read moreGenuine Hotels.com guest review
"Luxury hotel in great location"
I love the Embassy Suites in Santa Clara. Great location. Free parking. Nice staff. Rooms are spacious and clean. Room service/food is great. My favorite hotel in the South Bay to stay. Wish internet was free - otherwise this hotel is perfect.Genuine Hotels.com guest review
we have 2 bed one room reserved and we did not get it because the Hotel have sold out and no more room was available no body sleep first nightGenuine Hotels.com guest review
"Nice clean hotel"
Overall good experience. The hotel staff was very pleasant to interact with. The room was clean and spacious. The breakfast was fantastic. They also offer complementary drinks from 5:30-7:30, choices are limited but a nice service to offer.Genuine Expedia guest review
Great breakfast and great value.Genuine Hotels.com guest review
"Weekend Stay at Embassy Suites"
Over past several years, I have stayed on and off at the Embassy Suites. Not once have I been disappointed or unhappy with my accommodations or the service. It is located near the 101 Expressway and is near the airport. A full breakfast is included in the price of the room and the guest can order an omelet to his/her liking. The chef is amenable to […] requests. Read moreGenuine Expedia guest review
The only thing that really needs to be changed at this hotel is the COFFEE. The coffee was undrinkable - both in the room and with breakfast. It would be worthwhile subscribing to a better brand of coffee. VERY IMPORTANT. Loved the coffee maker in the room, but coffee was awful.Genuine Hotels.com guest review
"San Jose Trip"
Really nice and affordable embassy suites. I stayed in a King Suite and it was very comfortable. Parking was $10/night and you have to pay for WIFI which I think should be free. You do get free WIFI in the lobby if you really need it. Hotel is located right off the 101 but you only have fast food restaurants around so you'll have to travel for a nicer […] meal. Breakfast in the morning was really good (made to order omelets) and it wasn't too crowded.Overall I would stay here again. Read moreGenuine Hotels.com guest review
Clean, comfortable, efficient, friendly. Smooth check in and check out. Room service superb.Genuine Expedia guest review
I wish we could of stayed longer. The complimentary breakfast was very nice. I'd stay there again, but longer next time.Genuine Hotels.com guest review
"Easy access to freeway and courteous staff"
Great selection for breakfast! You will never start your day hungry! Construction next door impeded parking lot and parking should be included in stay, other than that no complaints.Genuine Expedia guest review
"Suite is a nice way to stay for a weekend."
My husband and I like to have the option of 2 rooms so that our sleep schedules don't have to be the same. The hotel worked great. We had gone to California to visit family and had a wonderful time. The breakfast was good and they had a happy hour but we did not attend. A nice thing was that the rates stay about the same for the weekend and week days […] so no big jumps in price. Read moreGenuine Expedia guest review
"Good for what we needed"
My fiancé and I stayed there with two other couples to go to a show at Shoreline. It was about a $30 cab ride, which wasn't a big deal since we were 3 couples. It's nice that you get a living room and bedroom although the "living rooms" are windowless and feel very dark and "basement-y." We really appreciated the happy hour with complimentary cocktails […] and the breakfast was really nice. It doesn't seem like there's a whole lot going on in the surrounding area but it was perfectly fine for what we needed Read moreGenuine Hotels.com guest review
Great Service, Excellent rooms, spotless all around.Genuine Expedia guest review
"Nice hotel in Silicon Valley"
Nice location, very friendly staff, reasonable price and super clean.Genuine Expedia guest review
"Very comfortable rooms and great breakfasts!"
I was very, very pleased with the hotel. Staff was friendly and helpful, room was very comfortable and had complete amenities. Breakfasts were excellent!Genuine Hotels.com guest review
The breakfast was not good. I used to take my kids there when they were little. It was very crowded and the flow of people was not addressed. The food was very bad.Genuine Hotels.com guest review
"not a real Embassy Suite"
There is no kitchen, only a microwave & refrig. Should never be named Embassy Suite. No bar to hang towels in the bath room. Management expects you to hang them on the shower cutain hanging rod. It is too high and dirty. Hotel is chinsy, charges $5 for parking. Never expect that from a suburban hotel.Genuine Hotels.com guest review
"Suite hotel in Silicon Valley"
Nice hotel great for family in Silicon Valley.Genuine Hotels.com guest review
"Really?? $5.00 for parking?"
I have stayed that this facility once before. This time when we arrived, they informed us there was a $5.00 parking charge. Really? It's not like this is down-town San Francisco. When I booked the room on Expidia, I asked for a room for (3) people, the price for the room was $129.00, I selected the room. When I finally look at the reservation, I noticed […] they charged and additional $15.00 for an extra guest even though my original search stated 3 people. So all in all I paid an additional $20.00 with extra person fee and parking fee. Not such a great deal after all. Probably would have stayed someplace else, had I been a little more aware. So my $129.00 value room ended up costing $163.00 by the time all was said an done. It's a very nice place.. But there are better values out there. Read moreGenuine Expedia guest review
Hotel staff is great; morning breakfast included in stay was great! Room cleanliness was poor. Walls and doors were soiled, shower curtain was smelly and moldy and the prior occupants shower cap was left hanging in the bathroom. I voiced my concerns and staff cleaned up but still left the shower cap. All in all, I would stay there again but I would […] inspect for cleanliness. Read moreGenuine Hotels.com guest review
"One of the best 3 star hotels i have stayed at"
The hotel staff were friendly and helpful. The rooms were amazing. Beautiful suites with one flat screen in the living room and a separate tv in the bedroom. The rooms were clean and the amenities were great. The next morning we had breakfast which was included in the price of the room and it was a wonderful spread. There were eggs, sausage, bacon, […] full on cold drinks bar and fresh omelets made to order. The only downside was the having to pay for the parking each day! If you stay 1 night you pay for 2 days of parking!! It felt a little cheap of them to do that given the hotel being so amazing. Read moreGenuine Hotels.com guest review
We stayed at the suites for a night. The relaxing stay gave us all the energy we needed for our next day's trip. Thank you Hotels . Com for helping us out with this exceptional deal, and great stay. The Perry'sGenuine Hotels.com guest review
We did a stay at the hotel since we were attending a show at Shoreline. It worked out very well. Its about a 10 minute drive to the venue...very easy freeway and side street access. Room was great..clean..very comfortable beds..quiet..great buffet breakfast...Genuine Hotels.com guest review
"Perfect location, great breakfast"
Excellent!Genuine Hotels.com guest review
I went with my family and it was ok but not how we ghink will beGenuine Expedia guest review
What can i say,,,great room,,,great drinks and great free full breakfast and we got a great rate on hotel dot com....BAMGenuine Hotels.com guest review
"Not what I expected"
The first glance appearance was good. But the amenities are not what they advertise. Thw seimming pool was extremely small and hot tub even small. The resturant staff not so nice or welcoming. The room was cery dark had to turn on all the lights in the daytime in order to see. Carpet had visible stains. Windows covered were covered with spiderwebs " […] great view huh". The prices charged here not worth paying for felt like I stayed at Days Inn or Motel 6 rather than an Embassy suites with 4 star ratings. Read moreGenuine Expedia guest review
"Great stay for graduation!"
Flew in at approximately 11pm and told that the hotel charges for parking. Our room was on the 4th floor. Had difficulties using the key card to consistenty get inside the room. After a trip to the lobby desk and finally using the phone located on the floor-the idiosyncracy was in shoving the card firmly into the end of the slot and ta da-the light […] goes green and we're in! The room was clean and well kept. We used the pullout couch-only slightly sagging and worn springs. Used the refrigerator and coffee machine. Tipped hotel staff-yet no real budge in excitement or motivation to give 5 star treatment-bummer! The breakfast buffet is consistently good-though the hotel guests act like there is a hurricane/tornado preparedness drill going on-rudely asking for a special omlet and impatient waiting for beverages, cereals, fruits, & toast. After 7 day stay-I felt satisfied and redeemed since the car parking charge was removed. Read moreGenuine Expedia guest review
"SANTA CLARA 061313"
Wonderful hotel except for the daily pay for WiFi and parking, these would be essential as now a days these are essential and free at other hotels.Genuine Hotels.com guest review
"Quick trip but very satisfied"
We love to stay at Embassy Suites because of all of the perks (Manager's Hospitality & Free Breakfast). The work out room was very nice, better than most, and the staff was very friendly. We found this particular Embassy Suites better than others that we've stayed at. Would definitely stay here again if in the area.Genuine Hotels.com guest review
"Price and location were a great deal"
Great place to stay for a family. You only need one room and the breakfast is worth the stay. Not having to go out for a complete breakfast instead of a continental breakfast was great. The location is also very central to most of the places you want to be.Genuine Hotels.com guest review
"Great hotel with much to offer."
We enjoyed our stay at this hotel. Everything was good and the staff was very courteous and helpful. The breakfast was superb, everything was great and they had everything you wanted. We would stay there again if the need arisesGenuine Expedia guest review
"Comfortble place, conveinent to my visit"
Clean, comfortable, safe, great breakfast, friendly staff, quiet room. All things I value on a business trip. In a good location, not so much around within walking distance.Genuine Hotels.com guest review
customer service was great. wally the front desk manager was very helpful.Genuine Hotels.com guest review
Hotel was good but air conditions could use improvement. Room stayed warm all night.Genuine Hotels.com guest review
"Hotel was good via point"
We stayed here one night on the way to San Simeon. It was in good location to access food. Was more of a utility stay not seeking scenery etc.Genuine Hotels.com guest review
the rooms are a little bit dated but have been well cared for. the bed is soooo comfy! love the breakfast!Genuine Hotels.com guest review
"non smokers beware"
smoking and non smoking rooms are on the same level!!.. the smoke hits you as soon as you exit the elevator,, not cool espically with children. probably wont stay again beacuase of that i dont like any smoke around me or the children.Genuine Hotels.com guest review
"good time, but!!!!"
We have stayed here before and always have a great time staying here, but this weekend the pool was not working n was told thar we could go to milpitas or to a hotel near the embassy hotel!! Other than that we had a great timeGenuine Hotels.com guest review
Like the buffet breakfast but needs more flavor to the foodGenuine Hotels.com guest review
"Careful in Check-in"
Although I booked a standard 450 sq ft room as was in the description when booking through Hotels.com, the Embassy Suites Santa Clara hotel gave me one of the smallest rooms that was around 200 sq ft next to the stairwell. So, make sure to print out the description when booking and give this to the hotel front desk to make sure you get the right room […] that you reserved. Read moreGenuine Hotels.com guest review
It was.perfect especially having kids. The indoor pool was perfect for this time of the year and the separate room from the livingroom was so niceGenuine Hotels.com guest review
"Great hotel for everyone"
With the included made-to-order breakfast and the manager's cocktail reception, this place provides great value in comparison to other hotels. Rooms are large and comfortable, typical Embassy Suite style.Genuine Expedia guest review
"A nice retreat, relaxing and peaceful."
We had a very nice stay, rooms were very nice, Starbucks in the hallway, and all in all, a pleasant experience. We will be back. Our only area of concern is there was an odor in the pool similar to feet, which would remain on your body/clothes and hair. However there were nice showers by the pool to rinse off, or just shower in the room. I did smell […] chlorine, so perhaps a shock treatment is not the answer, changing the water should fix this. Hopefully next time I go back its not see the same. Read moreGenuine Hotels.com guest review
We were pleased with the service by EVERYONE from busboys to Front desk. We were placed in a location very satisfactory to our handicaps. The food in the included breakfast was a treat-like Thanksgiving in February! The in-house laundry was really a great help. The Executive center made it easy for us to communicate. Thank youGenuine Expedia guest review
"Embassy Suites Santa Clara"
It was excellent, great service, good food and location was perfectGenuine Hotels.com guest review
It was nice.:-)Genuine Hotels.com guest review
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