"Magnificent two day stay"
I must say this is not my first time staying here but it was my boyfriends first time as well as my first time staying in the Suite...This hotel is always amazing from the Hotel staff to the pool an the magnificent breakfast Buffet. I will say the bed was a little to soft for me but over all I really enjoyed the suite I loved how the room an mini living […] room separates. An I will say the only dislike of the hotel is that they charge $26 per night for the parking I believe any guess that stays at a hotel should have that privilege of free parking.But it was a amazing stay thank Embassy Suite Read moreGenuine Expedia guest review
I always choose this hotel when I visit DC and will continue to do so. During my most recent trip they had construction but never did it get in the way of the usual wonderful experience. The rooms are always clean and the complimentary breakfast is of great quality and variety. The location is perfect since they offer shuttles to and from the airport […] and metro station. The perfect hotel! Read moreGenuine Expedia guest review
"good central location"
We had a wonderful stay. The meals were great. Everything went very well.Genuine Hotels.com guest review
"Perfect location, Great service"
Free breakfast, good happy hour and good barGenuine Hotels.com guest review
"Decent hotel but there are better options"
Hotel staff was very disorganized and distracted during check-in. Agent put me "on hold" several times while I was trying to check in (in person) -- to take a phone call, visit with a co-worker, and speak to the person next in line. Not very respectful at all. Hotel is undergoing major renovations it appears. My room was nice in size, but half of the […] light fixtures did not work in the room, and the shower (no tub walls) drained out into the bathroom floor, which made a terrible mess. The hot breakfast was very good. Overall, I expected much more from Embassy Suites, and I would not stay at this hotel again. There are many other options in Crystal City that I would choose next time. Read moreGenuine Expedia guest review
"I love Embassy Suites"
Embassy Suites hotels are the best hotels. Period!! Nothing else to say!Genuine Hotels.com guest review
Never stay at this hotel the service is horribleGenuine Hotels.com guest review
I loved the location of the hotel its close to everything, easy access into the city..courteous staff..rooms were nice and spacious. .and a complimentary happy hour even on a Saturday. .the $27/nite for parking is ridiculous tho..I parked on the street..will definitely go backGenuine Hotels.com guest review
"Very nice, comfortable"
We really enjoyed our stay. Very nice clean rooms.Genuine Expedia guest review
Hotel was nice, clean, and very helpful. The bar was something I didn't like. The drinks were way overpriced and weren't even good. The hotel parking I think was a scam. $26.00 for one night of parking that's a robbery. The gift shop downstairs said it opened at 7, but the nights I stayed there it never opened before 9am.Genuine Hotels.com guest review
"Comfy suites near shops, Metro, restaurants"
We had a very nice stay! I like Embassy Suites because the suites are so spacious and comfortable, the Happy Hour made my husband very happy, the atrium sitting and dining area is great for my tween and teen kids, the pool is lovely, and the hours for everything are SO helpful for a family on the go. The pool was open until 10 p.m., food service was […] until 11 p.m., checkout wasn't until noon, and breakfast hours were very convenient. The breakfast was really terrific! We had a good time getting together with family at the hotel, sightseeing in D.C., and hanging out in the suites or the atrium. The pool was wonderful for all of our kids. The drive into D.C. is so short - you can get there in 10 minutes. We walked to Fashion Centre mall and Pentagon Center - very convenient since I forgot to pack my husband's underwear. We could have taken the shuttle, but we like to walk. The restaurants are varied and plentiful around the area. My kids said they'd like to live at the Embassy Suites! Read moreGenuine Hotels.com guest review
"Family Weekend Trip"
Comp. breakfast awesome and manager's reception a real deal. Rooms, location and price great for our 5 member family weekend trip. Word of warning...get to breakfast early! Later on, line gets long!Genuine Hotels.com guest review
"Late Checkout Issue"
I requested late checkout, but when I returned from store the cleaner was in my room. She spoke little English, so I had to return to front desk and be escorted to my room. Unfortunately, I;m not sure if we left anything of value in the room yet...Genuine Expedia guest review
"good location but well worn"
if your idea of a light snacks at a reception are ONLY broken tortilla chips and Pace Salsa then this is your place. WIFI 12.95 per day, seriously???? ....my last stay here there are simply better choices nearby. Breakfast is OK but with the smallest of effort it could be great, but bacon dunked in a deep fryer for too short a period of time is simply […] disgusting. No OJ?? Read moreGenuine Expedia guest review
I loved the comfort of the room. The managers reception is very nice (includes mixed drinks) check-in could have been easier. The pool could have been warmer and the omlet station doesn't cater to those with food allergies. Overall a good stay.Genuine Expedia guest review
"stayed because we were flying out the next morning"
All of the staff was so pleasing....the manager actually went and got us breakfast while we were waiting for the shuttle bus to the airport, completely unexpected. He was such a great reflection on the staff and hotel amenities. The room was spacious and comfortable.Genuine Expedia guest review
"Going back soon..for any reason"
The room and staff were exceptional. The restaraunt has the best pizza ever! The bed was perfect and the room was big enough for 4 people. Very clean and beautiful upgrades. Flat screen TVs in both rooms and the WIFI was fast. I can't say enough about it!Genuine Hotels.com guest review
"This is a must see and stay hotel."
I love the hotel and the amenities the breakfast was delicious. There will be a next time for me, then I will enjoy the pool.Genuine Hotels.com guest review
"Nice hotel, close to the airport and metro"
The hotel was nice and the staff was friendly and helpful. The breakfast buffet was good!Genuine Expedia guest review
"nice hotel....great location"
only complaint was our room was on the side of the hotel facing the interstate and the traffic noise was pretty loud. if i stayed there again....i would request a room on the other side of the hotel.Genuine Expedia guest review
It was a good trip and the room was really good!!! I would stay there again ... The price was right and it was so much closer to everything ... The breakfast sealed the dealGenuine Hotels.com guest review
"Great rooms, had to pay for parking."
The rooms at the Embassy Suites were fantastic. The rate was affordable. The parking was a bit steep.Genuine Expedia guest review
Good location, the shuttle for the Pentagon City Metro leaves every half and hour. There was a sign in the bathroom encouraging guests to conserve water by hanging up the bath towels and yet there were no place to hang up the towels! No towel racks!Genuine Hotels.com guest review
"Met our expectations"
The staff was friendly and very helpful; rooms were clean and spacious. The restaurant did not have an extensive menu but the food was very good, The free breakfast had many choices and the complimentary happy hour was an added plus. The only downside were the limited pool hours--5pm-10pm weekdays, though we were there during a holiday (holiday hours […] 10a-10p), this holiday was not in their contract, children were expecting fun in the pool. All in all a very comfortable stay. Read moreGenuine Hotels.com guest review
"Great location for a family vacation"
We stayed at the Embassy Suites for a long weekend in D.C. It was 2 blocks from the metro making it very convenient to get around. The hotel offers a shuttle to the airport (5 min drive), to various restaurants, and to the metro at Pentagon City. The breakfast was fantastic. The manager's reception was a bonus. The front desk was very helpful for information. […] The way the building is constructed makes it very noisy. You cannot hear the noise from the back bedroom, but it would be difficult to sleep on the pullout couch with the noise. Also, kids under 16 are not permitted in the hot tub. We would definitely stay here again! Read moreGenuine Expedia guest review
Front desk extremely unfriendly. Room was not maid serviced one day.Genuine Hotels.com guest review
nice room, located 4 blocks from Pentagon City MallGenuine Expedia guest review
Hotel was nice and clean. Only complaint was that I was told parking was included, but it wasn't. Paid up front, so I wasn't expecting a bill at check outGenuine Hotels.com guest review
Bathroom was not completely clean. It smelled weird,Genuine Hotels.com guest review
"Short but great stay"
Drove from FL to meet cousins from NJ. Got a good deal for a 2 night stay with parking included. Our room was beautiful, comfortable & very spacious. Good location, walking distance to a nice mall and the metro and only 8 minutes by car to the White House. Manager's reception was great except for the lines. Good margaritas. The long lines at breakfast […] weren't great either but plenty of food options to choose from. Great stay for a mini reunion. Very nice hotel. Read moreGenuine Hotels.com guest review
"Good facilities, large rooms but need maintenance"
Please need a whole maintenanceGenuine Hotels.com guest review
"Great Manager Cocktails and Great Morning Breakfas"
It was wonderful the family wish we could have stayed longer. This was a great get a way.Genuine Hotels.com guest review
We really enjoyed our stay. Loved the close access to transportation and the city. The only thing that caught us by surprise was the $26 per night parking charge at the underground lot of the hotel. Such a great place though, we'd do it again!Genuine Hotels.com guest review
"Customer Service Personified!!!!!"
From the moment we checked in until we left the service was the best you could ask for/the shuttle drivers both Kahn and Mahmood were the best / thanks a million for a great week end/we'll be backGenuine Expedia guest review
The place is beautifull. The Breakfast Buffet was excellent. But the Staff? They were even better! I must have dropped it (Leather Attaché with important Docs and an I-Pad) when checking out. Staff found it, called me and Overnighted it to me in NYC. Can't ask to stay with better people.Genuine Expedia guest review
Everything was A++. Staff was extremely friendly and helpful. Room was perfect. Close to metro. Great free breakfast and daily happy hour was the best! Will definitely stay here again!Genuine Hotels.com guest review
"Unfriendly and unhelpful staff"
Stayed two nights--one at the start and the other at the end of a business trip. First night I arrived late. I had a few questions for the desk staff and their responses were curt and lacked any helpful info. Then, the heat in the room rolled out at me when I opened the door to my room. Turned the thermostat down and went to bed, but realized when I […] woke at night that something was wrong with the HVAC because it was still way too hot. Decided to tough it out since I only had a few hours left there, and given the reception I had there, I wasn't counting on efficient resolution of this problem. The breakfast lived up to its price point: free. The second night I stayed I was met with the same disgruntled employee-style reception. It was like when I asked what was good to eat in the area, I was offending them. Then, I asked if they could please call me a cab, and they responded that cabs would take at least 30 minutes to get there. I ended up taking the metro, walking towards my destination until I found a cab, and then finding out from the cabbie that there were lots of cabs available in the area. Breakfast the next morning met my learned expectations: free and lousy. I won't be back much less recommend this to anyone else. P.S. the TV receiver wasn't functioning reliably, however, this may have been the service provider. Read moreGenuine Expedia guest review
ok, room just needs to be updated, kinda old and some things were broken (bedroom television)Genuine Hotels.com guest review
Great. We love the convenience of having a great room service as well as during breakfast time and the happy hour. Great customer service from your staff ( housekeepers, waiters, secretary....) We enjoy it.Genuine Expedia guest review
Great central location. Very convenient to the Metro. They have a shuttle that leaves every 30 minutes to the Metro. The station is Pentagon City - Yellow and Blue line. The Hotel also has a shuttle that will take you to any destination, such as a restaurant within the proximity of the hotel. Pick up and delivery was fantastic. Beds were comfortable, […] breakfast was great and the evening happy hour was great as well. Very family friendly. Great place to stay if you want to tour the nation's capital. Read moreGenuine Hotels.com guest review
"Excellent hotel and convinient"
I stayed for 3 nights with my family. We enjoyed it. It is in a good location, actually not far from both crystal city and Pentogan city stations. However, we need to walk about 200 m to get to metro station of crystal city. This is a fine distance to walk. It is very quite and clean. Breakfast is excellent. The resturant also provide good grills. […] The stay is almost half or less than half price of Embassy suite in downtown, but it is only 15 min by metro from downtwon, and 1 stop by metro from the airport. It is an absolute great chioce to stay there. Read moreGenuine Expedia guest review
The hotel staff was great, the room was clean and way better than expected! We will definitely stay there again!!Genuine Expedia guest review
"Very convenient location, helpful services"
We enjoyed the hotel very much, particularly the free shuttle to/from the airport and metro station and to drop us at a restaurant for dinner. The complimentary afternoon reception and complete breakfast were excellent and enhanced an at-home atmosphere. The rooms were clean and roomy. We would stay here again.Genuine Expedia guest review
"Annual DC Walk for Hearing"
We travel to DC annually to participate in a walk in honor of our hearing impaired grandson. This year, we switched hotels and stayed at the Embassy Suites. There were 8 adults and 3 children in our group. Everyone loved the hotel! We do plan on staying there again next year. The only downside...the parking fee is very steep. Otherwise, everything seemed […] reasonable for the quality of the hotel. Read moreGenuine Expedia guest review
"DC Weekend visit"
The Embassy Suites was a very nice hotel. I got an excellent rate -- $79 on the weekends/third night free. Location is OK -- it's a bit far to walk to the Metro station. The hotel should, however, upgrade the quality of the roll away beds and/or the sofa beds. My teenager said the hideaway sofa bed was awfully uncomfortable -- the requested rollaway […] was nearly as bad. Staff was accommodating - very nice. Individuals working during the manager's reception should be a little more cheerful -- they might make some tips. Read moreGenuine Hotels.com guest review
"Perfect for Marine Corps Marathon"
Only down was the hot tub was broken...other than that service and location was fabulous!!Genuine Hotels.com guest review
Overall experience was very good. We arrived a few hours before check in time and they allowed us to check into our room. The shuttle service was timely and friendly. The room was clean and comfortable. The staff was very friendly and accomodating. The hot breakfast was a plus. The only reason the review is not a 5 was because the hot tub by pool was […] out of service and when eating dinner in the hotel cafe, substitutions were made without notifying us before our orders were placed. Staff was apologetic and offered to change the order. Best bet would be to eat out instead of at hotel. Read moreGenuine Expedia guest review
"Very nice motel"
It was a very nice motel to stay at while on my trip. It was nice that the metro was right around the corner. The staff was willing to help with any questions. only draw back I have is that you have to pay $13.00 a day for internet. I am a college student on a budget and have to do class work still and had to pay so I could use the internet. if they […] could lower the price or include it since we are paying a good amount of money to stay in the motel anyways. Also the internet service was not good at all. I kept losing my connection. Read moreGenuine Expedia guest review
"Great hotel close to DC"
The Embassy suites at Crystal city is close to metro station, shopping, and easy access to tourist attractions and airport. Also, within walking distance of restaraunts.Genuine Expedia guest review
"Close to Arlington-attended a burial..."
Hotel & rooms were clean. Staff friendly and accommodating. Breakfast was delicious. Free hotel Shuttle to and from nearby restaurants an added amenity & nice surprise. Will definitely stay here again.Genuine Hotels.com guest review
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