The Waldorf Hilton - London

The Aldwych, London, WC2B 4DD United Kingdom
Hotel Info: 866-538-0187
Guest rating 4.2 / 5
84% Recommend
(Neighbourhood average 3.9)
Location. The Waldorf Hilton is strategically located between The City financial district and the West End in London, England. This property is bordered by two major West End theatres, and stands one block from Somerset House and two blocks from Covent Garden and the Thames River. Hotel Features. Constructed of Aberdeen granite and Portland stone, The Waldorf Hilton has anchored the west crescent of the Aldwych since 1908. The Waldorf Hilton's splendid lobby leads to the Homage Grand Salon ...
51.51265, -0.11937
Hotel coordinates:

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Guest review summary

  • 4.2 Average rating: All Trip Types
  • 84% Recommended
  • 25 Reviews
  • 4.0  Hotel Service
  • 4.1  Room Comfort
  • 4.0  Hotel Condition
  • 4.3  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (25) 4.2
Business (2) 2.5
Romance (2) 4.5
Family (0) 0
With Friends (1) 4.0
All Others (20) 4.3

Overview

Location. The Waldorf Hilton is strategically located between The City financial district and the West End in London, England. This property is bordered by two major West End theatres, and stands one block from Somerset House and two blocks from Covent Garden and the Thames River.
Hotel Features. Constructed of Aberdeen granite and Portland stone, The Waldorf Hilton has anchored the west crescent of the Aldwych since 1908. The Waldorf Hilton's splendid lobby leads to the Homage Grand Salon Restaurant. This distinguished restaurant features Louis XVI style and a walk-in wine cabinet. Menu highlights include traditional and contemporary favorites, a grill selection and daily regional European specials. A unique, pressed-metal entryway opens onto the Homage Patisserie, the site of morning coffee service and afternoon tea. This room features original Waring and Gillow paneling, rich fabrics and period furniture. The champagne list includes the Pommery Collection. Homage Cocktail Bar serves a gin-based and a classic cocktail collection. The ornate, glass-roofed Palm Court is one among 7 function rooms that accommodate up to 410 people. A business center offers fax, photocopy, print and courier services. LA Fitness manages the hotel's health club, which features an indoor pool surrounded by stately columns, a sauna, an exercise studio and a gym equipped with free weights, and cardiovascular and resistance machines.

Guestrooms. The Waldorf Hilton offers 299 air-conditioned guestrooms. Plasma-screen televisions are equipped with satellite connections, and all rooms offer high-speed Internet access. Accommodations feature contemporary style and are furnished with ergonomic chairs, expansive desks and beds draped beneath mohair throws. Elegant décor features ivory and earth-tone color schemes, subdued lighting, and modern furnishings. Practical amenities include coffeemakers and minibars. In-room safes are provided. Tiled bathrooms include bathrobes and designer toiletries.

Expert Tip. More than 40 theatres are located near this hotel, including the prestigious Theatre Royal Drury Lane, positioned one block away.

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Amenities

Services

  • Breakfast available (surcharge)
  • Cell phone/mobile rental
  • Complimentary newspapers in lobby
  • Concierge services
  • Currency exchange
  • Doorman/doorwoman
  • Express check-out
  • Health club
  • Multilingual staff
  • Parking (surcharge)
  • Porter/bellhop
  • Safe-deposit box - front desk
  • Spa services on site

Business & Event

  • Conference room(s)
  • Dry cleaning/laundry service
  • Photocopy machines
  • Room service (24 hours)
  • Secretarial services

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Air conditioning
  • Bathrobes
  • Cable/satellite television channels
  • Coffee/tea maker
  • Complimentary newspaper
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Dial-up Internet access
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Minibar
  • Multi-line phone
  • Non-smoking only
  • Phone
  • Premium bedding
  • Private bathroom
  • Refrigerator
  • Satellite television service
  • Smoking permitted
  • Trouser press
  • Turndown service
  • Wake-up calls

General

  • Air-conditioned public areas;
  • Bar/lounge;
  • Fax machine;
  • Number of rooms: 299;
  • Restaurant(s) in hotel;
  • Swimming pool - indoor
Check-in time is 3 PM
Check-out time is Noon
Pets not allowed Guide Dos only

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Know before you go

Rollaway beds are not available.
There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Dining

Homage Grand Salon Restaurant - Located in the original 1908 Grill Room, its Grade II listed features are characteristic of the Louis XVI style. The restaurant has 95 seats with a feature bar and walk-in wine cabinet. The new design blends the existing fabric with contemporary elements. The restaurant serves classical dishes as well as some more contemporary favourites, a grill selection and daily regional European specials. The wine list is European.

Homage Patisserie - Serves morning coffee and afternoon tea. The entrance to the patisserie is from the hotel lobby and has a unique, pressed metal finish. Inside the room features the original restored Waring and Gillow panelling. Amongst the rich fabrics and period furniture the focal point is a 'jewel box' counter, displaying fine pastries by day and serving champagne cocktails by night. The patisserie features single estate teas, viennoiseries, fine coffee and freshly squeezed juices, a selection of afternoon tea pastries and a champagne list including the Pommery Collection.

Homage Cocktail Bar - Originally the Hansom Cab and Grill, the Opera Bar and the Gaslight Bar. Wall coverings feature contemporary fabrics, and detailed metal panels provide a contrasting backdrop to period pieces set alongside the B&B Italia Vol-au-Vent chair and a rich, smoked oak timber floor. The bar features a gin-based and a classic cocktail collection and one-plate meals.

Area map

The Waldorf Hilton Bloomsbury - Soho

A short guide to Bloomsbury - Soho

The University of London and the British Museum give Bloomsbury a bookish air. Charlotte Street offers good restaurants, while Tottenham Court Road has electronic stores to suit all budgets, and links to the 300 shops of buzzing Oxford Street. Trendy Soho is a few minutes away by foot. Full of local character, it offers interesting pubs, top restaurants, West End theatres and a rich, sometimes risqué nightlife.

see all hotels in Bloomsbury - Soho

Nearby Activities & Points of Interest

Less than 0.5 mile

  • London Transport Museum - 100 yards
  • Covent Garden - 200 yards
  • Royal Opera House - 200 yards
  • London School of Economics and Political Science - 300 yards
  • London St. Paul's Church (the Actor's Church) - 300 yards
  • Somerset House - 300 yards
  • Victoria Embankment Gardens - 500 yards
  • Waterloo Bridge - 500 yards
  • Cleopatra's Needle - 600 yards
  • Photographers' Gallery - 700 yards

3.0+ mi

  • London City Airport (LCY) - 7.3 miles
  • Biggin Hill Airport (BQH) - 14 miles
  • London Heathrow Airport (LHR) - 15 miles
  • London Gatwick Airport (LGW) - 25 miles
  • London Luton Airport - 28 miles
  • White Waltham Airport - 28 miles
  • London Stansted Airport (STN) - 31 miles
  • Farnborough Airport (FAB) - 32 miles
  • Southend-on-Sea Municipal Airport (SEN) - 35 miles
  • Shoreham-By-Sea Airport (ESH) - 48 miles

Reviews

The Waldorf Hilton 2009.07.14
Recommended Trip type: All Others "will return soon"

Reviewed by s of norfolk on Jul 14, 2009

when arrived room was ready for us 2 hrs earlier than expected room was spotless fab decor . plenty of pillows. breakfast was in an beautiful room and staff could not do enough for us. we had the staff park our car for us and they were very careful would stay here again very soon.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Waldorf Hilton 2009.07.01
Recommended Trip type: All Others ""Brilliant!""

Reviewed by N of Kent on Jul 1, 2009

Go there, so central and the service excellent.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Waldorf Hilton 2009.06.25
Recommended Trip type: Romance "Good Hotel"

Reviewed by a Hotels.com guest on Jun 25, 2009

The room was bigger than I was expecting for London. The bed was really comfortable, and the bathroom was a good size as well. We did not have too high of expectations but were happy with this choice. The room was clean, workers were nice, and had no problems booking things through the concierge. We only stayed one night and were able to leave our bags at the hotel for the full next day. Close to the Piccadilly line that runs to Heathrow (5 min walk). You know you are in the theater district as there are some all over the place.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
The Waldorf Hilton 2009.06.02
Recommended Trip type: With Friends "Nice Hotel and Good Value"

Reviewed by David of Lake Tahoe on Jun 2, 2009

Hotel is a historic building, yet rooms were updated to typical Euro standards. We had booked 2 rooms of the same category, and yet each had different layouts. This is typical for buildings converted to hotels. Tube stop of Covent Garden was closest, but this tube station is not one of the better stations. Surrounding neighborhood had plenty of eateries and pubs. Hotel breakfast was plentiful and service staff were very friendly and helpful.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Waldorf Hilton 2009.05.19
Recommended Trip type: Romance "Great Location - Not a North American 5 Star"

Reviewed by Mark of Toronto on May 19, 2009

Overall the location was great. Everything was within walking distance and if you are adventourous you can walk to all of the great must see places. Tower of London is a 20- 30 minute walk. I was disappointed in the room, a little small for an "upgraded room" and the service in the restaruant for breakfast was AWFUL!! Not what you would expect from a 5 star Hilton. We also had an issue with the shower where it leaked into the bathroom. The one thing we forgot to ask if there was a tub. The two are mutuallu exclusive. Once we arrived the staff tried to up sell us to the executive floor for an additional 60 pounds a night. Felt uncomfortable with that. Overall nice location, room was okay for sleeping, overall fairly small compared to NA standards.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Waldorf Hilton 2009.05.05
Not recommended Trip type: All Others "3rd stay and very disappointed with room -"

Reviewed by E of Newcastle on May 5, 2009

We returned for our third visit as previous stays had been excellent. Our first room was changed changed as air con not working and 2nd room very shabby with a very inadequate shower. Extremely disappointed with the room on this occasion and would have to think again about returning. However, service form staff was excellent as was the restaurant.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 2.0 Room Comfort
  • 3.0 Room Cleanliness
The Waldorf Hilton 2009.04.27
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Apr 27, 2009

This guest did not leave a comment.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
The Waldorf Hilton 2009.04.22
Recommended Trip type: All Others "Personal Service and a Hilton"

Reviewed by G of Dublin on Apr 22, 2009

This hotel is ideally situated for a tour of London. Covent Garden is nearby, the tube minutes away. The hotel is ultra friendly the guys went out of their way to help. It was my partners birthday and a surprise of wine and a cake. They also gave us a room upgrade. Great hotel at the right price.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Waldorf Hilton 2009.04.21
Recommended Trip type: All Others "Birthday Treat!"

Reviewed by T of London on Apr 21, 2009

We live in the suburbs of London but chose this hotel for a special birthday treat! It was definately the right choice! The room was really nicely decorated with a big shower! The breakfast was really delicious and served in a beautiful ballroom. The final luxurious touch was delicious tea served as pianist was playing! Then you walk outside and you are in Covent Garden. Perfect!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Waldorf Hilton 2009.03.06
Not recommended Trip type: Business "average and over priced"

Reviewed by s of newcastle on Mar 6, 2009

away from the main public area's the hotel is staring to look "tired" and not what i would expect from a 5 star hotel

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
The Waldorf Hilton 2009.02.18
Recommended Trip type: All Others "Great hotel great location"

Reviewed by C of Dublin on Feb 18, 2009

Great if you're going to a West End show, Covent Garden etc. Top class hotel. Stayed there with 2 kids, who were well looked after. We received updgrade on the rooms without asking. B'fast was included and was v good. Not cheap, but worth it. My second time to stay there and would definately go back again. Couldn't fault it.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Waldorf Hilton 2008.10.01
Recommended Trip type: All Others "Weekend in the West End"

Reviewed by D of Wales on Oct 1, 2008

From start to finish this hotel was excellent. The Exec rooms are very comfortable and the service was friendly and of a high standard. As always the most important thing in London is location, location, location and the Waldorf is located right at the centre of theatre land. I will always stay at the Waldorf Hilton from now on when I visit London.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Waldorf Hilton 2007.08.12
Recommended Trip type: All Others "Great room for the money"

Reviewed by George Liberm of Newport Beach, Ca., U.S. on Aug 12, 2007

Oustanding Hotel

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

The Waldorf Hilton 2008.09.16
Recommended Trip type: All Others "Slightly disappointing for the price"

Reviewed by d of leighton buzzard on Sep 16, 2008

Compared to the 5 star Hilton in New York I would give this hotel a 4 star. Quite plain. No impressive lobby. Unexpected extra charge of £47 for car parking overnight.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Waldorf Hilton 2008.05.08
Recommended Trip type: All Others "Very impressed thoroughly recommended"

Reviewed by J of Kent on May 8, 2008

it was lovely very modern clean and comfortable, the staff were all very professional and helpful, cant fault it.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Waldorf Hilton 2008.03.28
Not recommended Trip type: All Others "Good but not worth it"

Reviewed by I of Stockton on Tees on Mar 28, 2008

A very clean and ultra modern room, no mini bar service. Staff helpful and pleasent. Breakfast expensive and not much choice.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Waldorf Hilton 2008.01.30
Recommended Trip type: All Others "Trouble getting right room but nice design"

Reviewed by G of Belgium on Jan 30, 2008

We enjoyed our stay, and all staff was friendly, patient and courteous. We did have to switch rooms twice as the first one had wind turbines or something next to it, and the second one was a cubby hole under the roof. As this was a special trip for hubbie and me, we persisted until we got a normal size and noise room. Enjoyed the hotel though.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Waldorf Hilton 2007.11.14
Recommended Trip type: All Others "All the service associated with Hilton"

Reviewed by N of Surrey on Nov 14, 2007

Enjoyed our stay immensely if only for one night. Service was great, particularly the concierge. Only one concern; the bar prices were a little high (as one expects in central London) but the quality of the cocktails could have been better.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

The Waldorf Hilton 2009.05.18
Recommended Trip type: All Others "We'll meet again"

Reviewed by P of Stavanger on May 18, 2009

Med stor forventning annkom vi hotellet, og de fleste ting sto i stil med den. Rommet var romslig, rent og med stor god seng. Hadde oppgradert til de-lux rom. Det eneste som manglet var nok stoler. Med ett dobbeltrom på 35kvm forventet vi at det minst burde være en godstol til hver, ikke at en må sitte på/ligge i sengen. Service og frokost var av ypperste kvalitet. Anbefales!

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 5.0 Room Cleanliness
The Waldorf Hilton 2009.05.12
Recommended Trip type: All Others "God weekend"

Reviewed by T of Copenhagen on May 12, 2009

Dejligt hotel med den service som man forventer. God restaurant og bar med fine cocktails.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Waldorf Hilton 2009.04.21
Recommended Trip type: All Others "Kommer gjerne tilbake"

Reviewed by G of Askim,Norge on Apr 21, 2009

Bare godt å si om hotellet. Alt var topp!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Waldorf Hilton 2009.04.18
Recommended Trip type: All Others "Britisch gut im Herzen der Stadt"

Reviewed by B of Südlich von Stuttgart on Apr 18, 2009

Ein Hotel in dem man sich wohlfühlt Sehr freundlicher Service Zimmer und Einrichtung ein wenig abgewohnt aber im grossen und ganzen in Ordnung Typisch Englisches Sonntags-Frühstück

Overall Rating

2.0 out of value="5"
  • 1.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
The Waldorf Hilton 2009.04.10
Recommended Trip type: All Others "Godt hotel med meget central beliggenhed"

Reviewed by K of Hillerød on Apr 10, 2009

God standard med god service. Ligger centralt i forhold til teater, indkøb, seværdigheder og offentlig transport. God kontinental morgenmadsbuffet.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Waldorf Hilton 2009.03.29
Not recommended Trip type: All Others "It doesn't live up to its reputation"

Reviewed by P of Stockholm, Sweden on Mar 29, 2009

Our luggage didn't arrive at the room until more than one hour after check-in, although we called to remind them after 25 minutes. The ventilation broke down the first night so we got not much of a sleep in the heat. They fixed it the day after, but it broke down again the second night. They charged no minibar as a compensation, which was nice but not really a compensation for not having being able to sleep for two nights. On top of that, the view from our room was terrible (that would depend on what room you get). But the lobby, the restaurant and the champagne bar were terrific as well as the fitness club. It's close to all the theatres.

Overall Rating

3.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
The Waldorf Hilton 2008.08.27
Recommended Trip type: All Others "Fint hotell med god service og perfekt beliggenhet"

Reviewed by A of Halden on Aug 27, 2008

Vi er svært fornøyd med oppholdet på hotellet. Et sjarmerende eldre hotell i hjertet av London. Vi fikk svært god service. Kommer helt sikkert tilbake til Waldorf Hilton.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17