"good location busy hotel"
expensive breakfast, not included. conferences and visitors mix with regular hotel guests. good location.Genuine Expedia guest review
Wonderful hotel. Exceeded expectations. Was worried it may be overly corporate or have small rooms due to the location on Avenue Louise. Would definitely recommend it! Friendly and helpful staff - and enormous bedroom with large bathroom.Genuine Hotels.com guest review
Lovely family room , the sofa bed was veey comfortabke for the kids (age 3 and 5 ) perfect location . We used tram 93 and 94 to go to Grand place and museums .and the shops on avenue louise were amazing. loved the breakfast , luxurious dining roomGenuine Hotels.com guest review
"Good, but faulty internet"
Internet was completely overpriced and did not work the majority of the time, which was extremely difficult for one of my friends who had to keep in touch with an ill family member.Genuine Hotels.com guest review
Good stayGenuine Hotels.com guest review
"a fab find !"
great value for money! exceptionally clean and comfortable big clean bathrooms well connected, metro station 5 min walk away perfect if travelling with small childrenGenuine Hotels.com guest review
This is an excellent hotel and just near enough to mix business to a trip to the old town in the evenings. In a lovely street with lots of high end clothes shops (just do not let the wife loose with a credit card!!)Genuine Hotels.com guest review
Awful and abrupt receptionist when I arrived to check in , for a few minutes she didn't even acknowledge me , I was left standing while she was doing whatever on her computer , I was the only one at the desk , very unhelpful when asked about directions , also the hotel offers only one hour free wifi after that you will have to pay. I will not go back […] there again. Very disappointed. Read moreGenuine Hotels.com guest review
"Very nice hotel"
Stayed with family in this hotel for a single night and it was a very nice stay.The room was very comfortable and clean. We have 3 children and big luggage and we could easily fit everything in the room. The room was nicely decorated and it had everything we needed (iron, mini fridge, safe). It took us about 25 mins walk to the Grand Place but that […] time is not a waste as you will stumble into many nice scenes on your way. There are also many fashion stores around if you ar into shopping. Read moreGenuine Hotels.com guest review
noisy and lack of facility due to refurbishment. Staff reasonably friendly.Genuine Hotels.com guest review
A hotel that I would return too. Quiet, clean and comfortableGenuine Hotels.com guest review
Everything was great about the hotel. Location is brilliant, you have access to various shops and public transport. Underfloor heating in the bathroom was super (great for drying wet shoes)! The only downside was that we didn't have free wifi, which has become a standard facility available in most hotels. Staff were helpful and very polite. We definitely […] would come back for a short visit. Read moreGenuine Expedia guest review
"An excellent hotel if you are visiting Brussels."
PleasantGenuine Hotels.com guest review
"Great value hotel"
This looked like a true 4 star hotel until we got to the elevator which was at the back of the hotel with room for hardly four people. There was only one elevator for 6 floors. Room did not have carpets but had laminated floor, making me feel if I was at a government run apartment for low income families. On the positive side, location, breakfast selections […] and friendly staff made our stay enjoyable. Read moreGenuine Hotels.com guest review
Very spacious room was perfect for family of 4. Kids on sofabed. Two twin beds were easily pushed together to equal a king. Bathroom had shower stall and bathtub. Nice soap.Genuine Hotels.com guest review
"Good little hotel"
About 2km from grand place although an easy walk. Was exceptional value for money and rooms a decent size for us and the kids.Genuine Hotels.com guest review
We booked a family room for 2 adults and 2 children and had lots of space. The separate toilet / bath / shower room was useful. When we requested extra towels/ tea/coffee/milk from housekeeping they delivered promptly. We didn't use the fitness suite so I can't comment.Breakfast was excellent with lots of choice and plenty for everyone, if anything […] ran out the waiters would fill it up again even 5 minutes before the restaurant closed.The hotel was in a nice location with lots of ( designer) shops and a small supermarket. Plenty of restaurants nearby and just a 10 minute walk to the Metro station where you could reach any area of Brussels for just a few Euros. Read moreGenuine Hotels.com guest review
"Few Days Summer Break"
Enjoyed our stay here, needed a large room as there were three of us. The sofabed was great for my 7 year old and there was still plenty of room for us all in the room. We arrived early but as the hotel was quite quiet we were able to check in around 11.00am. Would return againGenuine Expedia guest review
"Very good stay"
The hotel is in a nice area. The tram stop is very close and the the metro stop is a little further but within walking distance. I would recommend this hotel to anyone visiting Brussels.Genuine Hotels.com guest review
"Fantastic room. Lovely location. Very small lift."
Lovely hotel. Excellent room. Good breakfast. Excellent location. Downside - very small lift. Quite claustrophobic. Slight noise from lift.Genuine Expedia guest review
"lovely hotel good for family"
room perfect for family, good rate, good locationGenuine Hotels.com guest review
good quality/priceGenuine Hotels.com guest review
"Lovely hotel, close to shops"
Hotel is about 5-10 minutes taxi drive from Brussels Midi (eurostar) which cost about 10 euros. It is very clean and the staff have a good attitude and can speak good English. The rooms are very large and pretty well maintained, although we did notice a couple of sockets didn't work. I would definitely recommend this hotel to my family and friends.Genuine Expedia guest review
"Over priced and poor service."
30 minutes waiting to check in (having pre-paid). 15 minutes waiting to have car park ticket validated. Breakfast at 27 euros would have been disappointing at 10 euros (and is now my worst value meal EVER).Genuine Expedia guest review
"Spacious rooms with very comfortable beds."
Located in the upper town of brussels along a nice street which is easy to find. We stayed here through a friend's recommendation and we were not disappointed. The rooms were very big and comfy, we would stay here if we chose to visit again.Genuine Expedia guest review
"Beautiful hotel, ideal for business trip"
This is my second visit to the hotel. Reception staff were very friendly and helpful on arrival. The bedroom was beautiful and so relaxing. Unfortunately, I only stayed one night. Wish it could have been a lot longer! Had a wonderful dinner at the hotel. Would certainly recommend.Genuine Expedia guest review
"Good quality 4 star"
This is a proper 4 star hotel (usually 4 star hotels turn out to be 3 star in reality) and I had a large comfortable room with a well equipped bathroom. If you mind traffic noise then you will need to take a chance that you can get a room away from the front of the hotel however, as it is next to a very busy road. Location is best for shopping rather […] than business. A short walk from metro. Read moreGenuine Hotels.com guest review
"Very well situated, needs renovation"
Very convenient location (directrly on Avenue Louise-Place Stephanie). Although the rooms look renovated, attention to detail was not sufficient (bathroom/tab old, soap missing at the WC sink, not enough light when entering the room). The room itself was clean and spacious enough for a family of 4. Friendly personnel at the front desk. Breakfast buffet […] ok, awful DIY coffee from a machine, the waiters attending breakfast seemed overwhelmed (not enough cutlery, a bunch of spoons was brought barehand by the waiter, dropped things while taking away dishes, cups and cutlery since they did not use any serving trays...) Read moreGenuine Hotels.com guest review
"Good hotel for a business trip"
Hotel staff very helpful in sorting out confusion caused through Expedia system which meant my details had been muddled with another guest. Comfortable quiet room and plentiful tasty meals in the restaurantGenuine Expedia guest review
"Hotel very central,close to shops and restaurants."
Brussels is a lovely place to visit and would definitely want to go again in the summer, it was so easy to get to via the Euro star. All the people we came across were very friendly and the fact we could speak very little French was no real problem as most people, even if they spoke little English, were very helpful.Genuine Expedia guest review
"Soul-less subpar business hotel"
Poor customer service. Quiet shopping area, no nightlife or good cultural/food options. Unattractive, worn out rooms. Not at all romantic. A lot of hidden charges.Genuine Hotels.com guest review
One of the best hotels I have stayed in. Clean room, away from city noise. Refurbished to modern standards. The hotel bar also had great atmosphere. Definitely recommended.Genuine Hotels.com guest review
"Lovely Hotel well situated"
Warm and friendly greeting, happy to help with any questions asked, would definately recommend to friendsGenuine Expedia guest review
"Good location but decor of room is dated"
Part of the hotel has been renovated. room was big but the room I stayed in was very old and dated. Location was great.Genuine Hotels.com guest review
"Great for a Brussels Break"
Had a few days catch up with my daughter in Brussels over a weekend. This hotel was a fabulous choice. We arrived from Bruxelles midi and a short metro ride later to Louise and the hotel was 5 mins walk away. The walk past shops for us was never a hardship! Location was excellent as the Metro is a great way to travel around Brussels if you dont have […] a long time there. Grand Place probably about 30 minutes walk but please dont let that put you off as the hotel's location is fab! The rooms were huge - twin beds for us and a cosy sofa allowed us to really relax after sightseeing. Bathroom huge and the room was absolutely spotless. 5 stars for the housekeeping staff who obviously do a fantastic job. Beds were really comfortable. Cant commend on breakfast or food in the hotel as we had already made arrangements at other local places but restaurant and bar did look lovely. Front of house staff were very helpful and service was extremely efficient. For a break in Brussels the Thon Hotel Bristol Stephanie was very hard to beat. Read moreGenuine Hotels.com guest review
A convenient, clean and moderately priced hotel for the centre of Brussels. It's not too far from a stop on Brussels excellent underground Metro system. There a number of shops close to the hotel. My only real complaint was with the beds in our room (407). We were allocated a twin room with two singles beds. Both mattresses had seen better days and […] weren't very comfortable. The mattresses had a tendency to move off the base of bed, and we had to re-adjust them several times during the night - not the best if you want a good night's sleep!! Read moreGenuine Expedia guest review
I liked the hotel - but found that the fitness center really needs some attention.Genuine Hotels.com guest review
Comfortable room, excellent service. Bit of a walk from Louise Metro, but not unreasonably so. Go to the Paul up the road for breakfast!Genuine Hotels.com guest review
"Great Hotel and friendly staff."
Great value for money, very comfortable and staff are friendly and very helpful if you have any questions about the area etc. highly recommended.Genuine Expedia guest review
The rooms by the lifts (201, 301, 401 etc) are pathetically small. However all others are generously large. A good all-round hotel, with the exception of the Reception Desk, which is always under staffed. The quality of service you receive from the Reception staff can also varies dramatically.Genuine Hotels.com guest review
"expensive drinks and breakfast"
Not a bad hotel, very expensive drinks and breakfast, even for a hotel in the capital (E25 breakfast, E8 for a beer)Genuine Expedia guest review
"on avenue Louise"
ExcellentGenuine Hotels.com guest review
"Nice hotel and very comfy room."
Its easy to locate from the metro train station,just a 10 mins walk to the hotel.Genuine Expedia guest review
"A nice area of Brussels to stay"
Love all the parks close by The Art Deco the shops etcGenuine Expedia guest review
"a great place to stay"
We were very pleased with the room, though one of the mattresses was noticeably lower than the other. It was very large, quiet and well-appointed. The location was well within walking distance of the city center and had a variety of interesting shops and restaurants nearby.Genuine Hotels.com guest review
"great location and great for walking"
Very nice hotel,great location. For three people the room was a little tight. The bathroom had everything you would need.Genuine Hotels.com guest review
"Good location, Parking expensive"
Hotel and Room are nice and clean. The bed for kids did not have a good mattress. I did not complain to the staff as we were too tired.Genuine Hotels.com guest review
"Very Good Hotel"
Great Hotel, large rooms, convenient close to city centreGenuine Expedia guest review
"An excellent business style hote"
The location is fine, 20 minutes interesting walk to the centre, passing many bars and restaurants if you choose the right walking route. Excellent, spacious room. Nice bar and great service. very inexpensive room rate in July..... during the week. Would certainly stay again. Very lively Irish bar 200 metres along Avenu Louise going away from the c […] ity Read moreGenuine Hotels.com guest review
"Norwegians should not adapt..."
free wifi? yeah for an hour then you must purchase after that. what happen to costumer service with complementary wifi?, even just a bed and breakfast motel in Norway always have? And 7 Euro of city tax ,why should a tourist ask to pay tax for a nights stay? Nevertheless a Norwegian oldies but goodies motifs in guest rooms reminds me of my grandmothers […] house made me sleep like a baby. aside from the amazingly small elevators Thon Hotels is still a value for the money. (if you don´t think of the city tax, wifi, and parking). :) Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )