All hotels in Birmingham, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Birmingham Airport, Coventry Road, Birmingham, England, B26 3QW, United Kingdom, ‏‎855-239-9227
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
3.6 / 5Good

Score breakdown (from 253 reviews)

  • Wellness
    Great wellness & sports facilities
  • Location
    Great location
  • Service
    Fantastic service
  • Value
    Fairly good value for money
  • Food
    Food is all right
  • Bar
    Bar is not good

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Disappointed!!!!"
Was on a business visit. Dont know why but i was offered a a room more suitable to old aged guest with no bath tub and alarms all over. So will take few points off there Was really looking forward to the breakfast in the morning as on my last stay we had a separate menu from where we could order other stuff as well The breakfast was so disappointing that i doubt i will ever book this hotel again. The food was so over cooked as for sausages I would have been better off using a chopping knife. The other stuff looked cooked for a long time. My suggestion would be there is no point filling up breakfast food if guest are less, Better off cooking small quantities so that everyone gets fresh and not covered food since 6 in the morning.
Genuine Hotels.com guest review
1 night business trip Jun 4, 2015
Sarvpreet
GB
4.0 / 5Excellent
"Perfect if visiting the Genting Arena"
Myself and my partner don't stop at hotels very often but we were very impressed. The room was clean and spacious, loved the little extras such as radio in the bathroom and the choice of pillows. The free shuttle service is a great idea, just wish it was obvious where the stop was at the International. The pool was nice and the new restaurant is lovely, staff were really friendly and professional which made our evening.
Genuine Expedia guest review
Other trip Jun 3, 2015
Dee
GB
4.0 / 5Excellent
"good value"
you feel you out in the middle of nowhere but you do have courtesy? bus which is very good.hotel was very busy but they moved us straight away when we asked ,heating in room 130 not working .
Genuine Hotels.com guest review
2 night romance trip May 29, 2015
Maurice
GB
4.0 / 5Excellent
"over night"
Very good judt what was needed
Genuine Hotels.com guest review
1 night trip with friends May 29, 2015
rosemarie
GB
3.0 / 5Good
"Charmless hotel near freight terminal."
Overnight stop en route from London to Chester. Located near freight terminal so nothing of interest in walkable surrounding area. Being a Saturday there was at least one wedding reception at the hotel and, while the receptionist put us in a room away from the function area, there was a fair bit of noise from the smokers who seemed to gather outside the entrance. There was also a lot of door-banging from inconsiderate guests which we could have done without. Room was fairly basic - as we have come to expect from most UK hotels of this category but bed was fairly comfortable. Newly opened Marco's Italian Restaurant on site was very disappointing. Feedback provided on comment so won't go on about it here except to say that it was a long way short of Carluccio's or Jamie's Italian.
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
PETER
AU
5.0 / 5Outstanding
"Nice hotel, traveling distance to city centre"
Very good, value for money Enjoy Gym, Jacuzzi and Swimming pool. 7 years old grand son enjoy swimming pool
Genuine Expedia guest review
Other trip May 27, 2015
Yunus
GB
5.0 / 5Outstanding
"Excellent, highly recommend."
Myself and my son stayed and had an excellent time. Loved the pool and jacuzzi, the breakfast and room service food. I had problems with my phone charger, reception kindly leant me one.
Genuine Hotels.com guest review
1 night family trip May 23, 2015
Claire
GB
3.0 / 5Good
"Noisy but comfrey."
On the night we stayed there was a wedding party staying which crept us awake half the night. Could have done with soft close doors, toilet seats and better sound proofing.
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
Thomas
GB
5.0 / 5Outstanding
"just stayed for one night couldn't fault"
stayed at the hotel for 1 night after a long flight, room was comfortable and clean, quiet even though we were next to a road so good double/triple glazing. Friendly staff and no problems at all.
Genuine Expedia guest review
Other trip May 24, 2015
les
GB
3.0 / 5Good
"Hotel ok, staff disinterested"
Hotel itself was ok but staff were totally disinterested. eg. I had requested a twin room not double (bizarre that you couldn't book a room type) as had had an operation - got a double of course, asst manager not interested. They didn't tell us there was a shuttle to station so we forked out on taxis till we knew. Service non existent I'm afraid.
Genuine Expedia guest review
Other trip May 24, 2015
Karen
GB
4.0 / 5Excellent
"Free Shuttle bus to the NEC."
Great hotel. Close to the NEC, the hotel provides a free shuttle bus. Shame they charge for the car park.
Genuine Hotels.com guest review
1 night trip with friends May 16, 2015
Selina
GB
5.0 / 5Outstanding
"Great Hotel & good facilities"
Second time staying here. Great Hotel
Genuine Hotels.com guest review
1 night business trip May 16, 2015
A Traveler
GB
4.0 / 5Excellent
"Good"
Lovely 1 night stay. Very clean.
Genuine Hotels.com guest review
1 night trip with friends May 15, 2015
A Traveler
GB
4.0 / 5Excellent
"Good stay, would recommend"
We stayed here before flying from the airport, and had a pleasant stay. Hotel was clean and well-maintained, room was also and was comfortable. We were very pleased with the room for what we paid. Pool and jacuzzi are nice. Staff were helpful. We ate in the bar area. We both ordered the lamb which turned out to be mostly fat and gristle rather than meat so we sent them back. The staff were very helpful and accommodating. They replaced our meals with a different curry which was much nicer, and we received a complimentary drink each. Food was very nicely presented. Drinks were expensive, as seems to be the norm at airport hotels. All in all we would recommend the hotel.
Genuine Hotels.com guest review
1 night romance trip May 4, 2015
A Traveler
GB
4.0 / 5Excellent
"A comfortable stay"
Very comfortable stay, with modern room, and good service. Only negative comment is that the room smelled very strongly of weed. I only mentioned this on departure as I wasn't spending a huge amount of time in the room.
Genuine Hotels.com guest review
1 night trip with friends May 3, 2015
Holly
GB
3.0 / 5Good
"Holiday Inn Birmingham"
Some staff were very polite but I found the reception staff offhand. Noise was terrible (half past one in the morning +) and when I mentioned it to a member of the reception staff their reply was 'they are staying with us for a few weeks'!Swimming pool was great.
Genuine Hotels.com guest review
2 night family trip May 1, 2015
Heather
GB
4.0 / 5Excellent
"hotel charge"
Hotel was nice not noisy due to airport close. Staff were slow with checking us in and out but polite. Food was nice but again took along time. We have stayed at other holiday inns and never had to pay car park fees this is not right when ur staying at the hotel yes if you're leaving your car while your away on holiday but not just an over night stay
Genuine Hotels.com guest review
1 night romance trip Apr 4, 2015
mandy
GB
5.0 / 5Outstanding
"Great value hotel"
This hotel's reviews really need updating as I thought it excellent with comprehensive Wi-Fi coverage, polite staff who arranged value priced taxis for our party of 18 people on time. The pool was clean and well appointed and the rooms were also well appointed and the decor pleasing. Drinks at the comfortable bar were reasonably priced and breakfast was a buffet offering both continental and full English fare, to satisfy the hungriest guest. Overall, for the price we all thought this a great short stay Hotel and we will certainly recommend to anyone who asks.
Genuine Hotels.com guest review
1 night family trip May 3, 2015
m o
GB
4.0 / 5Excellent
"Happy customer."
Service with a smile! Clean room and very comfortable bed. Lovely pool. Very pleased. Would stay again.
Genuine Hotels.com guest review
1 night family trip May 1, 2015
Angela
GB
5.0 / 5Outstanding
"Birmingham Airport Stopover"
Pre-Flight Stay. Free Shuttle runs every 30 mins - excellent!
Genuine Hotels.com guest review
1 night romance trip Apr 24, 2015
James
GB
5.0 / 5Outstanding
"very enjoyable!"
we had a lovely weekend and would stay again if needed.
Genuine Hotels.com guest review
2 night romance trip Apr 10, 2015
Ron
GB
4.0 / 5Excellent
"Good hotel close to all amenities"
This is a good hotel if you want to be a few minutes drive from motorway, airport, NEC and Birmingham city itself. We had a problem with a leaking toilet in bathroom but the moment we reported it we were moved to another room. The only downside was the price of breakfast, at £15 a head a little bit expensive.
Genuine Expedia guest review
Other trip Apr 13, 2015
David
GB
4.0 / 5Excellent
"Not your average airport hotel"
A great choice for an overnight stay before an early flight.
Genuine Expedia guest review
Other trip Apr 4, 2015
Mart
GB
3.0 / 5Good
"Handy for the airport"
It was handy for the airport, which was what I wanted. It is a bit in the middle of nowhere. I did try the hotel bar, but it was a bit naff - really poor selection. The staff were friendly and the room was adequate. One gripe about the room was the design of the shower (there was no bath) in that it was floor level and virtually impossible to have a shower without flooding the bathroom floor.
Genuine Expedia guest review
Other trip Mar 27, 2015
Steve
GB
5.0 / 5Outstanding
"Brilliant hotel, really close to the NEC."
We spent 5 nights at the Holiday Inn Birmingham Airport whilst visiting Crufts at the NEC. We are repeat visitors having stayed here 5 or 6 times now. The staff are really attentive and professional, from reception to bar to restaurant to housekeeping. As the hotel is so close to the NEC and dog-friendly it is so reassuring to us that the stay there is also always pleasant. We will be back later this year.
Genuine Expedia guest review
Other trip Mar 11, 2015
A Traveler
GB
2.0 / 5Fair
"disappointing location and room"
I was lead to believe from the address (which includes Birmingham Airport on your website, ie not just the hotel name) that I could walk to this hotel from the airport terminal as it was at the airport but it transpired I needed to get a taxi which cost £12. Also there was no iron in the room (which might be as it is only a three star hotel) and as this is marketed as a hotel airport I would imagine it might be frequented by other business users who require an iron The room also had a very peculiar smell (room 115). Overall I would not recommend this hotel and won't use it again as it was poor value for money.
Genuine Hotels.com guest review
1 night business trip Feb 15, 2015
Gemma
GB
4.0 / 5Excellent
"Airport stopover"
Gym and pool were great although the rest of the hotel looked a bit tired. Bed very comfortable, shuttle service smooth, would definitely use this hotel again.
Genuine Hotels.com guest review
1 night business trip Feb 10, 2015
A Traveler
GB
3.0 / 5Good
"Old, half-refurbished rooms"
Room was in area that was being refurbished and the room was old and half refurbished. Decor was unfinished and it looked rough. Definitely situated in the old part of the hotel.
Genuine Hotels.com guest review
2 night business trip Jan 28, 2015
Caroline
GB
5.0 / 5Outstanding
"Excellent."
Our stay was excellent in every way, from booking in to to booking out.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Albert
GB
4.0 / 5Excellent
"It helps to get the right Holiday Inn"
Good value for the money and only £18 from the airport by cab. The rooms were clean
Genuine Expedia guest review
Other trip Dec 30, 2014
Eddie
AU
4.0 / 5Excellent
"good but room was freezing"
Nice clean hotel friendly staff but when we first went in the room was freezing and it had in it was a rubbish electric heater which stank of fish when we turned it on !
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
mark
GB
5.0 / 5Outstanding
"Day out Birmingham xams"
Great time it was a shame concert was cancelled at nec but otherwise hotel stay made up for it
Genuine Hotels.com guest review
1 night romance trip Dec 17, 2014
STEVEN
GB
5.0 / 5Outstanding
"Enjoyed"
All staff were very helpful and pleasant in communication.
Genuine Hotels.com guest review
1 night trip Dec 20, 2014
Ray
GB
3.0 / 5Good
"Waiting staff not attentive"
Very disappointed at breakfast. Asked waitress for Earl Grey tea. 10 mins later still no tea. Called waitress over and asked where our tea was. Response was ' Oh we haven't got any and went to leave. Not impressed with that!!
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
Sue
GB
4.0 / 5Excellent
"Weekend Away"
Hotel very good and friendly. Service was excellent. Food prices at the bar and restaurant very pricey however breakfast was excellent value for money.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
Neil
GB
3.0 / 5Good
"Not great..."
Very nice people at the Hotel - but the service was 'woeful and pitiful'. 20 minutes to get a drink at the Bar and a full hour to wait for the arrival of dinner post ordering.
Genuine Hotels.com guest review
1 night business trip Dec 7, 2014
Mark
GB
5.0 / 5Outstanding
"Great weekend"
Overall very good experience. Was going to the LG Arena. Free shuttle bus was great. Very handy. 1 bath towel had make up stain but apart from that it was spotless.
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
Steven
GB
3.0 / 5Good
"close to NEC"
Room was on the lower ground floor and was very cold on entry, the room felt like an underground bunker. disappointing. Also had an evening meal in the restaurant, again disappointing
Genuine Expedia guest review
Other trip Nov 27, 2014
Colin
GB
2.0 / 5Fair
"OK but not OK enough!"
We stayed at this Hotel twice in one month. On the first occasion we stayed and parked for 1 week. On the 2nd occasion we stayed just one night. The first time we stayed in a ground floor room that was in need of an update. On the 2nd we were in a 1st floor re-furbished room that was better. The staff here were good but the facilities were not. The food was poor but expensive as was the drink. Couldn't understand how the one night stay with parking cost more than the week parking plus one night!!!! We were charged £8 for parking the one night!! but nothing for the week. Madness!!!
Genuine Expedia guest review
Other trip Nov 24, 2014
Warren
GB
3.0 / 5Good
"Convenient hotel for NEC and LG Arena"
This hotel was exactly as I expected, good basic facilities and excellent cleanliness. My only gripes were that the room was a little cold initially but the oil filled radiator , once switched on, soon had it nice and toasty. I also wasn't overly impressed with the bed, felt like my head was lower than my feet and a dip in the middle. However, room (standard double) was small but perfectly formed, linen all of good quality and shower was excellent. We used the complimentary shuttle bus to get to and from the LG Arena which was fantastic, make sure you exit show promptly though as the last shuttle from the NEC / LG Arena is 11.15 and rather popular!
Genuine Expedia guest review
Other trip Nov 23, 2014
Honey
GB
5.0 / 5Outstanding
"NEC visit"
We were at a 3 day show at the NEC and apart from the many roundabouts and scanty road signs had a wonderful stay. Excellent hotel - super friendly staff. Good food (restaurant stays open until 9.30pm) Perfect
Genuine Expedia guest review
Other trip Nov 20, 2014
Jacsprat
GB
4.0 / 5Excellent
"excellent"
Excellent
Genuine Hotels.com guest review
1 night business trip Nov 15, 2014
A Traveler
GB
3.0 / 5Good
"never again !!"
check in was ok, room was lovely. however seeing as it was only my wife and I staying why was the settee set up as a bed ? drinks are beyond expensive ! nearly £12 for a pint of average lager and a glass of average Rose wine is taking the mickey ! the bar area was taken over by a wedding reception ?? didnt feel comfortable when we sat down for a drink at all. especially later on when they started fighting which then spilled out onto the entrance steps where we were having a cigarette. this was frightening to say the least. Breakfast was good, although we did have to wait for a while before we got a drink.
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
Simon
GB
3.0 / 5Good
"Tired looking hotel with nice staff"
Very tired in/out. Rooms are very small, old textiles yet Im very pleased to say room cleanless was very clean. Tea making facilities in a room was a great adition. Due yo restaurant & bar bring open plan the whole downstairs smelled of vinegar as good served wasnt nice. The reception staff is an asset to this hotel friendly yet professional. Parking should be free for residents instead it will cost you £8 extra.
Genuine Hotels.com guest review
1 night business trip Nov 7, 2014
Kate
GB
1.0 / 5Poor
"Disgraceful disgusting"
My card details were hacked and used by someone who was staying at your hotel . Disgraceful
Genuine Hotels.com guest review
1 night business trip Nov 9, 2014
Sharmeen
GB
5.0 / 5Outstanding
"Surprisingly good."
Staff were extremely attentive and friendly, far beyond my expectations. Dinner was OK, breakfast was awesome. The bed was superbly comfortable and the room provided everything I needed. It's an airport hotel, so the neighbourhood is not too inviting, though I found a little woodland walk near the hotel in the early morning.
Genuine Hotels.com guest review
1 night business trip Oct 25, 2014
A Traveler
GB
2.0 / 5Fair
"disappointed"
No heating in room! Finding courtesy bus at airport difficult -no signs.
Genuine Hotels.com guest review
1 night romance trip Nov 3, 2014
Robert
GB
4.0 / 5Excellent
"water problems"
The water in the bathroom basin was only luke warm and so it was impossible to wash properly. The shower had to be on complete maximum to get any hot water.
Genuine Hotels.com guest review
1 night trip with friends Nov 1, 2014
Michael
GB
5.0 / 5Outstanding
"Perfect for the airport"
Perfect for the airport - would use again
Genuine Hotels.com guest review
1 night business trip Oct 21, 2014
Eleanor
GB
4.0 / 5Excellent
"Great room but upset about Parking Charge"
Stay was really good. It was more than adaquete for our needs as it was a stop over after a late engagement. The knly downside was had tonpay 8.50 to use their own car park which is silly seeing as 99% of hotels have free parking.
Genuine Hotels.com guest review
1 night romance trip Oct 25, 2014
Ankit
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews