The Strand Palace - London

This hotel is a great value to be close to the sights, the tube, great restaurants and shopping. The lobby was a hub of activity but our room was quiet anhd comfortable. Stayed there 20 years ago and came back for the location. It has been nicely updated.

Genuine Hotels.com guest review

Room was very small and I was in their "executive room". There was no air control just a fan.

Genuine Hotels.com guest review

I'm usually not an overly critical reviewer on here, but I need to call it like I saw it: The Strand is a dump masquerading as a mid-level hotel. Yes, it's a good price for the area. But I still paid wayyyy too much for this quality. I paid for an "executive" class room, my colleague did not. Looking at the two rooms, there was no difference. Executive […] must mean you get free movies (who cares), supposedly a newspaper each morning at your door (which I never got), free wifi (dreadfully slow to the point of why bother). Other things my executive rooms lacked: non-working safe, incredibly small room (the photo on here must be their one dream room), because mine was barely a dorm room size. Also, the "queen" bed that really is a double, with a thin stiff mattress where, no lie, I could feel springs popping through on me when lying on the bed. My room was located down an endless hall, next to a sad fire escape door -- an area that looked like time forgot. Plus it must have been near their restaurant exhaust fan, because that part of the hall wreaked of curry. My "executive" room view: interior light shaft, window that opened a crack at the top. No A/C, no air flow because of the safety window, and a radiator that kept things toasty and dry air. Thank God I was there for only two nights. Read more

Genuine Hotels.com guest review

The room is TINY, but it's clean and conveniently located to most everything.

Genuine Hotels.com guest review

A clean room with adequate space. A bit of a walk to the nearest tube station, but the bus goes right by the hotel. Wifi was free, although the signal reception was weak in my room, and somewhat intermittent. All things considered, it was a reasonable value for the price, and I would stay there again.

Genuine Hotels.com guest review

Very good service and courtesy, the hotel is well located and have great breakfast as well as restaurantst within the premises. Hotel is clean and rooms have an average size not to feel crowed with 2 large suitcases.Surrounding neighborhood was good and the porter was always ready to get you a taxi as well as to open the door for you. Everyone in this […] hotel were very hospitable and friendly. Read more

Genuine Hotels.com guest review

The best thing about this hotel is its location. It's close to major tourist attractions and theaters, and several tube stations are nearby. The room was small (which I expected) but clean. I wouldn't say the staff were rude but they definitely were not friendly. The walls are ridiculously thin, so if you need a quiet room, this isn't the place for […] you. A group of very loud young men staying in the room next to me woke me up at 2am and it sounded like they were standing 1 foot away from me, that's how thin the walls are. I did call the front desk and they promptly sent someone up to tell them to be quiet which I heard very clearly because again, the walls are incredibly thin. Something else to be aware of is that they're doing restoration on the building's facade and it's very noisy even early in the morning and on weekends. There was also a horrible diesel fuel exhaust smell that permeated the old windows and made my room smell disgusting. I would not stay here again. Although it's a great location, I would rather stay somewhere else. Read more

Genuine Hotels.com guest review

If you want luxury, this is not really the place for you. However, I stay at the Strand Palace 3 times per year on average. Rooms have everything you need, but no frills --- the location, if you are interested in the theatre or arts or are first time sight-seeking tourist, is unbeatable -- absolutely unbeatable. (I refer to the Strand Palace as the […] cheap tourist hotel across the street from the Savoy.) The last stay, my room had a bathroom door that was laughably tight fitting in the small bathroom, it was sort of a maze to enter the loo. (This is not usually the case.) Showers and baths are raised a half step or so and may cause unexpected clumsiness as you enter or exit. ALSO -- if you like to use a washcloth during your shower or bath, bring your own as there are sufficient towels but no washcloths (pack in a plastic bag if still damp for return trip). Read more

Genuine Hotels.com guest review

Room and bed way too small for the price. For that size it should be about 1/2 the cost as it is almost like the Japan coffin hotels.

Genuine Hotels.com guest review

Close to sights. Huge hotel which can seem a little impersonal. The fire alarm went off at 12AM sending everyone into the streets. Of course it was raining, it's Lodon! Breakfast on weekends has a long line so go early.

Genuine Hotels.com guest review

The very nice Strand Palace has the best location in London within walking distrance to Trafalgar Square, great restaurants and the Portrait Museum, plus every place you wish to go - a bus is waiting right outside the hotel door to take you there on a fun double decker bus so you can chat with the friendly locals while seeing and taking photos of spectacular […] London. Don't bother with the subways. The Strand sells full day bus passes plus tickets to anything you wish to see in London, but lots of great places are free! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the hotel room was very compact, but clean. lacked kleenex tissues and had to ask for them. wake up call was 30 minutes later than desired, and the desk clerk apologized for the error. the concierge does not give you truthful information. so be careful. i asked for the cheapest way to get to heathrow, and the concierge directed me to a shuttle bus at […] 18 pounds per person when i could have walked 1 block toi the tube and got a round trip for 8 pounds. also , when exchanging us for pounds , they fail to tell you that there is a 2 pound exchange fee for every transaction. watch out as they are not always upfront with injformation. they try to make money off you , knowing that you are ignorant of the facts when visiting london. they ywill take advantage of your ignorance rather than try to help you meet your needs. Read more

Genuine Hotels.com guest review

Fantastic time great room.

Genuine Hotels.com guest review

First - excellent staff. Very friendly and attentive. Like any hotel in Europe, the rooms are very small but comfortable. Very good breakfast buffet. Biggest selling point is the location: Right in the theatre district, walking distance to tube stops and many attractions, and right on the primary bus routes. (Take the #11 bus from Victoria, for example. […] Way faster and easier than the tube). Read more

Genuine Hotels.com guest review

Polite helpful staff quiet clean rooms location location location

Genuine Expedia guest review

Well maintained large hotel. Very central for seeing shows - only a short walk to all theatres. Hotel rooms are smallish but OK if you have carry on size luggage. Otherwise, they are very well kept with good beds. Close to 3 tube stations - Covent Garden tube has a lift.

Genuine Hotels.com guest review

Great place to stay. Sen is wonderful with everything I asked tickets to theatre, stores etc. I loved having a fan in my room to move the air around.

Genuine Hotels.com guest review

Dreadful lobby, and awful decor. Reception desk also v bad. Location was the upside. Our room was a shoebox into which we barely fit, and the bathroom so small you couldn't dry yourself without hitting your elbows!

Genuine Expedia guest review

For the money this was one of the best values I have had in over 30 years of traveling to London. I have stayed at The Strand Palace before and it has always been a good experience. The recent renovations have only made it better. I usually get the single room which space wise is like a cruise ship cabin. For a single traveller, its fine as with free […] wi-fi, flat panel TV's, good sized bathrooms you are more than comfortable. The location can't be beat as you are a five minute walk to Covent Garden, London Theatres and Picadilly Circus. You are just a block away from the Thames River (great for a run). They did give me the option to upgrade to a room with a queen size bed for an additional 20 pounds a night. I passed and was very comfortable with the single room. Read more

Genuine Expedia guest review

This hotel is well situated, especially if you plan on using the bus to get around. It is also near both covent garden and charing cross tube stations. It's an easy walk to the shops at covent garden as well as Trafalgar Square. There are several theaters within easy walking distance as well. The staff were friendly and helpful. The elevator is spacious […] enough, however, it can take several minutes for it to reach your floor or take you up from the lobby. I noticed many guests complaining about this issue. As far as the room itself, mine was very small. It had a twin bed which, being alone didn't bother me but it was very, very firm. The bathroom was fine with one exception. There is a towel warmer directly next to the toilet. It's a bit cramped and I burned myself(not badly) a few times. All in all, I would stay here again. Read more

Genuine Expedia guest review

Good room, efficient check in process, friendly staff, modern facilities, close to all the sights and on the Strand - Great, Thought bar was expensive two drinks 15 pounds, breakfast could be hotter but was ok. Would stay at again no problem...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I stay at the Strand Palace often (3 times a year) and have always felt this is a great place to stay for going to theatre (which is my main interest). No frills, but a great location.

Genuine Hotels.com guest review

It ain't what it used to be.....but then where (or who) is?

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were very impressed. We had a problem with our reservation and the reservation department bent over backwards to help us fix the problem. I can't compliment the employees enough for making ours a wonderful vacation.

Genuine Hotels.com guest review

IIf you are there for theatre, you can not beat the location, the breakfast buffet is above average and they are updating the facilities. Not a five star, but a five star location.

Genuine Hotels.com guest review

I stayed here for two nights to attend a performance at the Royal Opera House and this hotel was just what I needed in that regard. Comfortable, well-kept, with a perfect location for theater destinations. My shower broke during my stay and the front desk sent a mechanic up to my room immediately; it was fixed within minutes. Beware of the bag check/storage […] room, however; it's disorganized and chaotic, with long lines as the employees struggle to find your bags. I was even invited down into the storage area to find my bag myself, since the employees had no luck (I located it within seconds). Overall, though, it was a very pleasant experience and I would definitely stay here again. Read more

Genuine Hotels.com guest review

I had a single which was quite small but clean. If you are in London for site seeing and plan to be mostly outside of the room, this place is fine. The location is convenient; you'll save a bundle on not having to use the tube as much. But don't expect a room where you can really stretch out. The breakfast was fine with plenty of food available. Whoever […] was at the concierge desk, though lacked some basic information. Read more

Genuine Expedia guest review

If you're looking for plush this is not the hotel for you. Rooms are basic and clean and have standard amenities. Free Wifi. Very convenient for theater, underground and most sites. Have stayed here in the past and definitely would stay there again.

Genuine Hotels.com guest review

Our rm was very small althought the bathrm was large. Since our first weekend there was very noisy construction that woke us up as we were trying to catch up on sleep after long stayby after Sandy, I had asked for quiet rm. Our rm was onside area on first fl. it was quiet but little window and smaller than our other rm. At least they had tea and coffee […] and biscuits in rm but for that price would expect more. Good location but again at that price I would expect more service and snacks put out. Very miminal hotel perks. Read more

Genuine Expedia guest review

The room was great plenty of space ans hotel service was very good. Would come back again

Genuine Expedia guest review

I was looking for a moderately priced room for a 1-night stay in London. I needed a comfortable place to sleep that was close enough to the major tourist attractions... the Strand Palace provided exactly that. My single room was clean and well appointed. The hotel is a 20 minute walk from Buckingham palace, or a 5 minute walk from the underground stations. […] The staff was helpful, and breakfast was good if a bit expensive. My one complaint: the phone rates are much more expensive than I thought they would be. I used a London number for my international phone card, and still ended up paying 10 pounds for a 25 minute phone call. It was my fault for not checking the rates ahead of time... Aside from that, it was a great place to stay! I'll definitely be back the next time I'm in London. Read more

Genuine Hotels.com guest review

The best points are the location, cleanliness, nice staff and usually a very good deal. However, it must be understood that this is a budget hotel. The catch is the rooms are small. Yes, I know, it is London and rooms in most London hotels are small. But these rooms are very small relative to the typical London hotel room. I have stayed here before […] and not been bothered by the smallness of the rooms. However, the rooms are not all alike. This time I was given a room that was the smallest yet. The toilet bowl was crammed into a recess in the small shower room (they couldn't fit a bath tub). There was hardly any leg room. Anybody over 6ft would have to sit on the seat sideways to even use the toilet! So when reviewers say the rooms are small they aren't just being picky and being unreasonable! My US colleague had to take a photo of the floor plan to show his wife as she wouldn't believe they had crammed so many rooms into the given floor space! As long as you are okay with a tiny room, then the hotel is great value in nearly every other aspect. Read more

Genuine Expedia guest review

GREAT location!!! West side is super! Hotel room was extremely small but seems to be what it is around there. Still a good price for the area.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very pleasant surprise

Genuine Hotels.com guest review

The best part about this hotel is the LOCATION! If you've never been to London before, it makes it easy to get anywhere. It's in the heart of Covent Garden - close to Soho, Leicester Square, etc and only a short tube or taxi ride to Kensington (palaces), Knightsbridge (Harrods), and all the other attractions. The closest tube station is just down the […] street - which we used all the time. There is also a plethora of restaurants in walking distance and going out at night is perfectly fine since there are SO many people out late - even on week nights. The staff is also great and they have traditional English breakfast in the mornings - which was delicious. The only downside to our stay was the size of the room. It was not bad, since we were only 2 people - but there was not much room after the bed, desk and chairs to spread out our luggage and move around. I know space is limited in the heart of a big city - so not a huge complaint, but after staying in another hotel in London for a different piece of our trip - this room was the smallest we had been in. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was OK. London is expensive and this hotel is well priced for the location. It was a bit noisy at night but clean. The room was a single so was small. No conditioner in the bathroom, that was a real pain. Just assumed there would be, so washed my hair, then could not get a comb through it!!!!

Genuine Expedia guest review

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Genuine Hotels.com guest review

You cannot beat the location! Very comfortable. I would highly recommend to anyone wanting to concentrate their activities in the West End and central London. Very well served by transportation as well.

Genuine Expedia guest review

We loved the hotel, its location and, above all, the friendliness of the staff. Also the restaurant where we ate wonderful breakfasts and had dinner a couple of times. I would certainly recommend this hotel to anyone traveling to London, although our room was somewhat on the small side. It was comfortable and clean, though.

Genuine Expedia guest review

I've stayed here twice before for its perfect location. Every bus in London goes by its front door, and you can walk to theatres, across the Thames to the London Eye, or to the the British Museum, National Gallery, Covent Garden, St Martin's in the Fields, etc. Once I walked to St.Pauls and still had the energy to climb the stairs to the Dome. The rooms […] and baths have all been redone in the last year (and the prices raised). Staff is nice, but there is NO WAY you are going to get into your room before the 2PM checkin time, even if you are dying from jetlag. Read more

Genuine Hotels.com guest review

Excellent location, professional and courteous staff. Very uncomfortable beds and pillows.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Strand Palace has long been my choice to stay in London for the convenience (proximity to theatres etc), reasonable rates and relative comfort despite being a bit shabby. This time I was delighted to find myself in a room freshly redone in a clean, modern and comfortable style. The renovations have bumped my rating from good to excellent. Also the […] free wifi internet access in the rooms is a welcome addition. Considering the location I suspect this is by far the best value for accommodation in London. Read more

Genuine Hotels.com guest review

I stay at the Strand Palace several times a year for the last 25 years. It is not a luxurious hotel, but is well maintained for its size and price (I often refer to it as the tourist hotel across the street from the Savoy). The rooms have everything you need; but it is the LOCATION, just a few blocks from Covent Garden and all West End theatres, that […] is the real attraction. If you are a walker, you don't even have to pay for transportation to the majority of London attractions. --- This trip I was first put into a room on the top floor just below construction that was being done on the roof --- it was the first time I complained in my many stays at the hotel --- and was switched to another room later in the day. ----- I go to London primarily for the theatre and the Strand Palace is a great place for me. Nothing fancy, but nice and nicely affordable. I'm sure I'll stay there many times in the future --- what better recommendation can I give? Read more

Genuine Hotels.com guest review