"Spot on for Central London"
great location on the Strand and next to Covent Garden, easy walking to Waterloo, Festival Hall, Victoria, Westminster Abbey, Whitehall etc. Didnt use the restaurant/bar on this trip, but have before and it was fine.Genuine Expedia guest review
The Strand Palace Hotel was really clean and located in a perfect location if you want to take advantage of the theater events in London. The walk to all the main sights (Trafalgar Square, Buckingham Palace, etc.) is close and convenient. The rooms were small, but we mainly just slept in the room and were out all day. It was a bit difficult to get early […] check-in (we arrived to the hotel at about 1pm after an all night flight), which was annoying, but it was figured out within an hour. The staff was friendly and did the best they could. I would stay here again for the location alone. Read moreGenuine Hotels.com guest review
"Great location and service."
Spent 6 nights in London at the Strand Palace. Great location to all sights. Clean and reasonable rates.Genuine Expedia guest review
"Loved my stay at the Strand Palace hotel"
Central location, easy access to the tube, comfortable room and bathroom, very clean! Remember if you travel during the summer, this hotel does not have air-conditioning. The breakfast buffet had loads of choices. The coincerge was knowledgable and so helpful with not just directions but getting theater tickets!, Thanks Patrick!! I would stay again […] but not during the summer months! Read moreGenuine Expedia guest review
"Nice Hotel in a Nice Location"
Great Location, just south of a huge shopping district, just east of Westminster and west of London. Not to mention the tube is a 5 min walk away.Genuine Hotels.com guest review
"Great Location, clean, good breakfast."
Great location, clean, good breakfast. I asked for a quiet room and get one, which was really quiet, despite the fact that the hotel is located in a noisy street. The only strong disadvantage is lack of air conditioner, only fan. Therefore, if you expect a hot weather in London, do not take it.Genuine Expedia guest review
"You get what u pay for!"
Great service, friendly staff; i will definately Come back to this hotel.Genuine Expedia guest review
"Great, central location"
Great central location, however, not super close to any tube station but only 10-15 walk to several tube stations. The neighborhood is really nice. The hotel was decent and clean. The staff was nice enough and the service was okay but nothing beyond offering just the basic service. There wasn't even much in the way of just offering a friendly smile. […] I used to manage hotels so I know it doesn't take much to be friendly and hospitable and do a little more than the basic to offer a more memorable impression. Only the overnight bellman acknowledged me in any way beyond the most basic level of communication necessary. Upon checking in, the front desk agent asked if I had any preferences and I said "wherever the quietest room is" and she said she would put me in a quiet room off the street. When I went into the room, it was pretty much the opposite. It was on the busiest street and on a fairly low floor. Luckily, there were wooden sliding doors that covered the windows and with earplugs, I was able to sleep so I didn't ask to be moved. Read moreGenuine Expedia guest review
"overnight stay in central london"
check in was slow and more complicated than it should have been, had to get manager invloved to reslove issue that said the hotel is in a perfect location and very good value for the price, breakfast buffet is very goodGenuine Expedia guest review
After reading some review of the Strand, I almost cancelled by stay, but I am so glad that I didn't. The hotel was really nice and close to the theaters. The staff members were very helpful and friendly--told me the buses I needed to take to get to where I wanted to go. The restaurants in the hotel were good as was the lobby bar. The room was a single […] and small since I was traveling alone, but it was really quite well equipped and comfortable. The bathroom was a good size and had a big shower. The location is really good--a short walk to Trafalger Square-close to Charing Cross Station and on a busline. I can't imagine anyone not enjoying their stay at the Strand. I'll definitely go back. Read moreGenuine Hotels.com guest review
Small room, no air conditioning or frills. But this hotel and room were extremely clean and nice. Good morning breakfast buffet and the location tops it. I will stay here every time I stay over in London.Genuine Hotels.com guest review
This hotel is in an ideal location for many of London's sites. The Strand is within walking distance to Covent Garden, Embankment Gardens, Waterloo Bridge, Soho, Theatre District, Piccadilly Circus, Trafalgar Square (National Gallery). If you really like to walk the street The Strand is located on merges onto The Mall leading to Buckingham Palace. Also […] this hotel is close to Charing Cross and Embankment Underground Stations. I would recommend this hotel for the location. This is not a complaint just an FYI. I was in London during the heat spell when temperatures were in the high 80's. There is no air conditioning in the rooms. Read moreGenuine Expedia guest review
"Cheap but you get what you pay for!"
The hotel room had no air conditioning so in a London heatwave it was almost Unbearable. My single room was tiny with a single bed against the wall. Additionally, there was a lot of renovation work at the hotel which made it noisy and They "evacuated" the hotel twice while I was there.Genuine Expedia guest review
"Close to everything in the west end."
Nice reasonably priced hotel in a great location. The only problem we encountered was an unreliable Wifi connection.Genuine Expedia guest review
"The Strand Palace"
Great hotel located in the perfect spot for our stay. The Indian restaurant served delicious food. Sen, a concierge, was extremely helpful. The front desk staff was also helpful when our early morning ride didn't arrive on time to take us back to the airport.Genuine Expedia guest review
"Right next to Covent Garden"
I had an executive room and was very pleased with it.Genuine Hotels.com guest review
Very nice hotel in great location for London sightseeing. Convenient to the Tube. Rooms are small, but clean and comfortable. Staff was courteous and professional. Overall relatively good value in a very expensive city.Genuine Hotels.com guest review
"Very close to all the sights I was interested in"
Enjoyed it very much, the staff was very helpful, the Indian restaurant located in the hotel was delicious...would definately stay there again.Genuine Hotels.com guest review
The one drawback at the present time is the external renovations that are being done.Genuine Expedia guest review
"Good location/poor service"
The front desk need some lessons on how to provide good customer service.Genuine Expedia guest review
"Great place in central london"
Clean comfy room. Great staff. Great location. Close to everything. Absolutely nothing negative to say.Genuine Expedia guest review
"Great hotel for business"
Close to everything, i.e., underground stations, shops, restaurants, etc. Inexpensive. I can recommend this hotel to almost all business travelers.Genuine Expedia guest review
Closets too small to hold a hanger.Genuine Hotels.com guest review
The infrastructure of the hotel is inadequate for the number of guests if the hotel is nearly fully booked. Waiting for the elevators is a long and tedious experience; the breakfast room is overcrowded with long waits for a seat. There are no adaptor plugs for the UK electricity connection; instead these are sold by the concierge at a steep price. There […] is no reason to use this hotel, except the location, which is very convenient. Read moreGenuine Hotels.com guest review
"Close to museums"
Loved it. Very clean and efficient room. Location was great for me. Theater and museums close by.Genuine Hotels.com guest review
"Great location for theater/dining"
This hotel is a great value to be close to the sights, the tube, great restaurants and shopping. The lobby was a hub of activity but our room was quiet anhd comfortable. Stayed there 20 years ago and came back for the location. It has been nicely updated.Genuine Hotels.com guest review
"Small room w/no air control"
Room was very small and I was in their "executive room". There was no air control just a fan.Genuine Hotels.com guest review
"Great location, average hotel"
Having a great location is what makes this hotel worthwhile. It is near Covent garden, theatres, the southbank is a 15 min walk. The rooms are small, but clean. When I arrived after a long flight, I was unable to check in due to a fire alarm at the hotel. When I got to my room, I could hear the showers and toilets from the other rooms( constantly). […] The lighting is poor in the room, which made putting on make up a challenge! When it was chilly at night, the heater didn't work, but maintenance fixed it right away. I wasn't in London to stay in my room, so it was an OK experience. Read moreGenuine Expedia guest review
"What a tired dump"
I'm usually not an overly critical reviewer on here, but I need to call it like I saw it: The Strand is a dump masquerading as a mid-level hotel. Yes, it's a good price for the area. But I still paid wayyyy too much for this quality. I paid for an "executive" class room, my colleague did not. Looking at the two rooms, there was no difference. Executive […] must mean you get free movies (who cares), supposedly a newspaper each morning at your door (which I never got), free wifi (dreadfully slow to the point of why bother). Other things my executive rooms lacked: non-working safe, incredibly small room (the photo on here must be their one dream room), because mine was barely a dorm room size. Also, the "queen" bed that really is a double, with a thin stiff mattress where, no lie, I could feel springs popping through on me when lying on the bed. My room was located down an endless hall, next to a sad fire escape door -- an area that looked like time forgot. Plus it must have been near their restaurant exhaust fan, because that part of the hall wreaked of curry. My "executive" room view: interior light shaft, window that opened a crack at the top. No A/C, no air flow because of the safety window, and a radiator that kept things toasty and dry air. Thank God I was there for only two nights. Read moreGenuine Hotels.com guest review
"Small but convenience"
The room is TINY, but it's clean and conveniently located to most everything.Genuine Hotels.com guest review
A clean room with adequate space. A bit of a walk to the nearest tube station, but the bus goes right by the hotel. Wifi was free, although the signal reception was weak in my room, and somewhat intermittent. All things considered, it was a reasonable value for the price, and I would stay there again.Genuine Hotels.com guest review
The Strand has an ideal location with exceptional staff. The exterior was under construction but we were noticed prior to confirmation. I would definately stay next visit to LondonGenuine Expedia guest review
Very good service and courtesy, the hotel is well located and have great breakfast as well as restaurantst within the premises. Hotel is clean and rooms have an average size not to feel crowed with 2 large suitcases.Surrounding neighborhood was good and the porter was always ready to get you a taxi as well as to open the door for you. Everyone in this […] hotel were very hospitable and friendly. Read moreGenuine Hotels.com guest review
"Great location but that's the only good thing"
The best thing about this hotel is its location. It's close to major tourist attractions and theaters, and several tube stations are nearby. The room was small (which I expected) but clean. I wouldn't say the staff were rude but they definitely were not friendly. The walls are ridiculously thin, so if you need a quiet room, this isn't the place for […] you. A group of very loud young men staying in the room next to me woke me up at 2am and it sounded like they were standing 1 foot away from me, that's how thin the walls are. I did call the front desk and they promptly sent someone up to tell them to be quiet which I heard very clearly because again, the walls are incredibly thin. Something else to be aware of is that they're doing restoration on the building's facade and it's very noisy even early in the morning and on weekends. There was also a horrible diesel fuel exhaust smell that permeated the old windows and made my room smell disgusting. I would not stay here again. Although it's a great location, I would rather stay somewhere else. Read moreGenuine Hotels.com guest review
"A Budget Choice in the Center of Things"
A reasonable choice in the City for those on a budget. It ain't the Savoy (across the street) but they aren't charging like them either. Rooms are small but neatly kept, inhouse restaurants are generally good (Indian place is great!). 2 blocks form Victoria Embankment and from Covent Garden. Right in the center of things.Genuine Expedia guest review
"Small, simple rooms in great location."
If you want luxury, this is not really the place for you. However, I stay at the Strand Palace 3 times per year on average. Rooms have everything you need, but no frills --- the location, if you are interested in the theatre or arts or are first time sight-seeking tourist, is unbeatable -- absolutely unbeatable. (I refer to the Strand Palace as the […] cheap tourist hotel across the street from the Savoy.) The last stay, my room had a bathroom door that was laughably tight fitting in the small bathroom, it was sort of a maze to enter the loo. (This is not usually the case.) Showers and baths are raised a half step or so and may cause unexpected clumsiness as you enter or exit. ALSO -- if you like to use a washcloth during your shower or bath, bring your own as there are sufficient towels but no washcloths (pack in a plastic bag if still damp for return trip). Read moreGenuine Hotels.com guest review
Room and bed way too small for the price. For that size it should be about 1/2 the cost as it is almost like the Japan coffin hotels.Genuine Hotels.com guest review
"Business weekend in London"
Close to sights. Huge hotel which can seem a little impersonal. The fire alarm went off at 12AM sending everyone into the streets. Of course it was raining, it's Lodon! Breakfast on weekends has a long line so go early.Genuine Hotels.com guest review
"Best location in town at the Strand"
The very nice Strand Palace has the best location in London within walking distrance to Trafalgar Square, great restaurants and the Portrait Museum, plus every place you wish to go - a bus is waiting right outside the hotel door to take you there on a fun double decker bus so you can chat with the friendly locals while seeing and taking photos of spectacular […] London. Don't bother with the subways. The Strand sells full day bus passes plus tickets to anything you wish to see in London, but lots of great places are free! Read moreGenuine Hotels.com guest review
"Great hotel for anyone."
When I arrived after an all night flight, I was pleasantly surprised to find that they had a room ready for me. Though a bit small (typical of European rooms) it was clean and above all, quiet. Staff was always pleasant and helpful, breakfast £12 but excellent and worth while with plenty of cold/hot choices. Very central to many things, esp. theater […] district and the restaurants around there. British Museum is about 20 minute walk away. Read moreGenuine Expedia guest review
"great downtown central location"
the hotel room was very compact, but clean. lacked kleenex tissues and had to ask for them. wake up call was 30 minutes later than desired, and the desk clerk apologized for the error. the concierge does not give you truthful information. so be careful. i asked for the cheapest way to get to heathrow, and the concierge directed me to a shuttle bus at […] 18 pounds per person when i could have walked 1 block toi the tube and got a round trip for 8 pounds. also , when exchanging us for pounds , they fail to tell you that there is a 2 pound exchange fee for every transaction. watch out as they are not always upfront with injformation. they try to make money off you , knowing that you are ignorant of the facts when visiting london. they ywill take advantage of your ignorance rather than try to help you meet your needs. Read moreGenuine Hotels.com guest review
Fantastic time great room.Genuine Hotels.com guest review
"Very good hotel in a GREAT location"
First - excellent staff. Very friendly and attentive. Like any hotel in Europe, the rooms are very small but comfortable. Very good breakfast buffet. Biggest selling point is the location: Right in the theatre district, walking distance to tube stops and many attractions, and right on the primary bus routes. (Take the #11 bus from Victoria, for example. […] Way faster and easier than the tube). Read moreGenuine Hotels.com guest review
"location location location"
Polite helpful staff quiet clean rooms location location locationGenuine Expedia guest review
Well maintained large hotel. Very central for seeing shows - only a short walk to all theatres. Hotel rooms are smallish but OK if you have carry on size luggage. Otherwise, they are very well kept with good beds. Close to 3 tube stations - Covent Garden tube has a lift.Genuine Hotels.com guest review
"Great place to stay!!!"
Great place to stay. Sen is wonderful with everything I asked tickets to theatre, stores etc. I loved having a fan in my room to move the air around.Genuine Hotels.com guest review
"Not what we expected from the photos on the websit"
Dreadful lobby, and awful decor. Reception desk also v bad. Location was the upside. Our room was a shoebox into which we barely fit, and the bathroom so small you couldn't dry yourself without hitting your elbows!Genuine Expedia guest review
"Best Location for London Theatre."
For the money this was one of the best values I have had in over 30 years of traveling to London. I have stayed at The Strand Palace before and it has always been a good experience. The recent renovations have only made it better. I usually get the single room which space wise is like a cruise ship cabin. For a single traveller, its fine as with free […] wi-fi, flat panel TV's, good sized bathrooms you are more than comfortable. The location can't be beat as you are a five minute walk to Covent Garden, London Theatres and Picadilly Circus. You are just a block away from the Thames River (great for a run). They did give me the option to upgrade to a room with a queen size bed for an additional 20 pounds a night. I passed and was very comfortable with the single room. Read moreGenuine Expedia guest review
"Good location, small rooms"
This hotel is well situated, especially if you plan on using the bus to get around. It is also near both covent garden and charing cross tube stations. It's an easy walk to the shops at covent garden as well as Trafalgar Square. There are several theaters within easy walking distance as well. The staff were friendly and helpful. The elevator is spacious […] enough, however, it can take several minutes for it to reach your floor or take you up from the lobby. I noticed many guests complaining about this issue. As far as the room itself, mine was very small. It had a twin bed which, being alone didn't bother me but it was very, very firm. The bathroom was fine with one exception. There is a towel warmer directly next to the toilet. It's a bit cramped and I burned myself(not badly) a few times. All in all, I would stay here again. Read moreGenuine Expedia guest review
"A one of trip - great location for the sights"
Good room, efficient check in process, friendly staff, modern facilities, close to all the sights and on the Strand - Great, Thought bar was expensive two drinks 15 pounds, breakfast could be hotter but was ok. Would stay at again no problem...Genuine Hotels.com guest review
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