"Quality Hotel for the Price In A Premium Location!"
I was a little apprehesive initially after booking a stay at this hotel, but the Queen Kapiolani more than exceeded my expectations. I arrived for my stay only to find that I had been upgraded to a Diamond Head suite with a king size bed on the 10th floor. The view from this room could only be described as breathtaking. The accomodations, while simple, […] were clean and comfortable with a very convenient refrigerator and upgraded bathroom fixtures. After parking my rental car at the hotel, it was very rarely needed, as the Honolulu Zoo, Waikiki Aquarium, shops, resturaunts, and beach access were all within walking distance. I enjoyed my stay at this hotel and would definitely recommend this hotel to anyone looking for comfort and convenience on a budget. Read moreGenuine Hotels.com guest review
"Huge room Great locatiin"
I was floored this Waikiki room was spacious with full tub and balcony. Not much for in room amenities. Great bar on 3rd floor too!Genuine Hotels.com guest review
"Infamous view of Diamond Head"
We really enjoyed our view from the balcony and room. It is right across from Kapiolani Park and the Zoo. Easy walking distance to the noisier main street and close to the beach. The escalator was not working. The pool area was somewhat dated and the service just average. The lobby could be upgraded as well but we were very happy with our room which […] was clean and semi upgraded. We had a mini kitchen which was very nice. We would definitely stay there again. Read moreGenuine Hotels.com guest review
"Nice place to stay"
was great and was quiteGenuine Hotels.com guest review
"Fabulous except for a bit of noise"
We loved our short 2-night stay here! I reserved a Jr. Suite and was upgraded to a 1-bedroom suite, which was huge and comfortable with 2 bathrooms, a mini kitchenette and a lanai with a beautiful view of both Diamond Head and Waikiki Beach. Staff was super friendly, and we liked the "retro" decor and feel of the hotel. The only bummer was that there […] was a constant loud banging sound--may have been elevators or some sort of machines?--that kept me up both nights. Also, be prepared that there is mandatory valet parking that costs $25 a night. Read moreGenuine Hotels.com guest review
Great location. Good for a short stay only. Good value for Waikiki.Genuine Hotels.com guest review
Great experience! My husband and I stayed for 6 nights. Everyone was very nice and helpful. The view was amazing. The price was great. Excellent value.Genuine Hotels.com guest review
Fine. No problems. Very polite staff and very clean room and fantastic location.Genuine Hotels.com guest review
"facing Diamond Head..the view outstanding"
This is my 4th time staying @ this awesome hotel. I love hearing the birds & animals across the street @ the zoo. I would have liked a microwave to use as I am a tea drinker..and need hot water. The gentlemen working the bar were very helpful & supplied me with as much hot water as I needed...they were very kind. My only compliant is the poor homeless […] scattered around Kalakaua. I will write a letter to Mr. Abacrombie in hopes that there is some way to help these unfortunate souls. I will always choose the Queen Kapiolani when I come to visit...& highly recommend the hotel to all my friends & family both here & on the mainland. Mahalo for making my visit so pleasant. Suzan McCann Read moreGenuine Hotels.com guest review
excellent in all areas minus the hotel can renew some furniture but kept very clean!Genuine Hotels.com guest review
"A tired hotel"
Staff was pleasant but in all seriousness, this hotel has seen it's day. Rooms are tired and in need of re-decoration. Bathrooms very well-worn. For the pre-airport stopover this was OK, but (I would assume) for a bit more one could find a more memorable property for a vacation stay.Genuine Hotels.com guest review
I'm sure this hotel was prestine in it's own day, but rooms are very run down looking and small. They were clean, however and the staff was very helpful and friendly. They were having issues with their wifi when I was there which was very inconvient. Pool is also very small.Genuine Hotels.com guest review
The location is great but hotel is old.Genuine Hotels.com guest review
"Nice spot for kama-aina"
At the far end of Waikiki across from the zoo. Older hotel with new furnishings, great bed (but not so great pillows). Huge flat screen TV. If you opt for the view rooms, you get a very nice balcony and a view of Diamond Head. Very clean and excellent service at the front desk and bell captain. Wonderful spot for walks along Waikiki beach and, of course, […] swimming. Stayed here twice now, and it's becoming our regular spot for brief trips to Honolulu. Read moreGenuine Hotels.com guest review
We'll be backGenuine Hotels.com guest review
"BEAUTIFUL LOCATION.. ROOMS R RUN DOWN"
THE ROOM WAS OLD, BATHROOM TUB AND SINK THE PAINT WAS PEALING OFF. OTHER THEN THAT THE ROOM WAS VERY CLEAN, A BEAUTIFUL VIEW OF DIAMOND HEAD, AND THE ZOO THE LOCATION WAS GREAT WALK TO BEACH AND SHOPS..HAD BREAKFAST IN HOTEL FIRST DAY WOULD NOT RECOMMEND IT THERE WERE PIGEONS FLYING ALL OVER THE PLACE WALKING ON THE CLEAN PLATES LANDING ON YOUR TABLE […] WHILE U ATE GROSS....SO I RECOMMENDED LULUS DOWN THE BLOCK GREAT PRICE FOR U $$$ FOOD AT LULUS WAS FABULOUS ALSO GREAT VIEW OF THE BEACH.. I ASK IF I CAN CK OUT A COUPLE HOURS LATE WAS TOLD HOTEL WAS BOOKED THEN WAS TOLD I CAN CK OUT LAT (3 HOURS) BUT IT WOULD COST ME $128.00 FORGET THAT HAD BELL HOP HOLD FOR ME ONLY CH MR $2.00 FOR 2 BAGS NOT BAG..YOU JUST HAVE TO WATCH YOURSELF FOR THERE ARE A LOT OF HOMELESS PEOPLE ALL OVER ASKING FOR $$$$.OTHER THEN THAT I HAD A WONDERFUL STAY THERE OH DID I MENTION I SLEP LIKE A BABY Read moreGenuine Hotels.com guest review
I like the location overlooking the ocean, the park and zoo and diamond head. For breakfast we bought papayas at the gift shop, ate them in our room with coffee, then went downstairs for a $6.00 full breakfast. We walked (app. 1mi) to the Hau Tree Lanai Restaurant, one of my favorite view restaurants.Genuine Hotels.com guest review
"Great Location, friendly staff,overall good hotel"
Stayed during the week and it was a great location. Right next to the zoo and beach. Also Lulu's is fabulous for breakfast. Clean hotel and rooms were clean, but could be updated. Good hotel for a decent price...Genuine Hotels.com guest review
I loved the view. Diamond Head close up and gorgeous. View also of the ocean. Very close to everything. We took bus from the airport and the bus stopped really close to the hotel. We also to city bus back to the airport and another day to the other side of the island. for $2.50 it was a bargain. The only thing is that you need to plan on many stops--so […] you need to allow for that. It took over an hour to get to the airport. Thanks. KA Read moreGenuine Hotels.com guest review
This hotel was in a great location with the exception of several homeless people across the street. Spacious room. We were on the 14th floor which had partial view of beach. It was very quiet with the exception of a very noisy air conditioner. Beds were comfortable and was clean. Staff was very friendly. Had a nice pool with nice restaurant attached. […] Wasn't prepared for the $100 deposit and $25 per night valet parking charges though. Overall I would definitely stay at this hotel again. Read moreGenuine Hotels.com guest review
Good location bit run down inside.Genuine Hotels.com guest review
"Undisturbed view of Diamond Head"
Our experience at this hotel was incredible! After 27 hours of travel to the island my husband and I were exhausted. We reserved a city view room but it was very late and we fell asleep instantly on a very comfortable bed. We woke the next day to see the breathtaking view of the mountain! There was no buildings to obstruct the view from any room, the […] zoo is right across the street as well as a park so the landscape was green and serene. The rooms may need some updating but we spent our mornings on the balcony watching the sunrise and drinking coffee. It was surprisingly peaceful considering we were in Waikiki. The staff is friendly and and laid back. Highly recommend the hotel if you're looking for a more quiet setting. Read moreGenuine Hotels.com guest review
Enjoyed the room for the location was my main decision in booking this hotel. Rooms are very small, a double bed for one person is acceptable, but, putting two persons would be uncomfortable. Staff is friendly and hotel is old school Hawaii, which I find charming. Breakfast is held in one of the great features of this hotel, near the pool area, a lovely […] view of Diamond Head. Still on the affordable level for most travelers. Read moreGenuine Hotels.com guest review
"Comfortable and accomidating"
I was staying there for a surgery and arrived with them giving me an upgrade to a suit. This was great for recovery with a view of the mountains and ocean view with cool breeze from the balcony and side widows.Genuine Expedia guest review
OkGenuine Expedia guest review
"Not too far from beach"
Had a hard time getting the room made up. Had to ask for towels. Very noisy. If you don't have a room with a balcony it's 2 stars at best. Everyone friendly and helpful. Close to the zoo and close to Diamond Head.Genuine Expedia guest review
"Great location and friendly service"
My daughters and I loved our stay at the Queen Kapiolani hotel. The staff was efficient and friendly, the location was close to zoo, beach and within walking distance to lots of shopping.Genuine Hotels.com guest review
Great location, nice old fashioned hotel with all the amenitiesGenuine Hotels.com guest review
"A night or a week"
Shane at the bell desk is your guy in this hotel ... make sure you connect with him. Don't take a standard room, it's a closet. Best rooms are 1118, 1218, 1318, 1418, 1518 etc. The "18 series" overlook the park and the beach. Best thing about the Queen K is that the front door opens onto the zoo and park. W..kiki is a block away and if you want the […] hype it's there for you but if you want a quiet reflective place the park across the street (which goes all the way to Diamond Head) is great. Read moreGenuine Hotels.com guest review
My wife and I stayed in a junior suite for New Year's Eve. Our room had a beautiful view of both the ocean and Diamond Head. The zoo was directly across from us. Throughout the evening and morning you could hear the lions roaring, monkeys howling, and other various animals. The only animals I could complain about were the drunken people out in the streets […] in the early morning. The room was nice. It had a kitchenette and a vanity for the women. Balcony had chairs and a small table. Average bathroom. Read moreGenuine Hotels.com guest review
room is small and old. outside there is always noisy construction going on. not much of restaurant or other facilities on site. the only saving grace is the location, close to beach, zoo, and shoppingGenuine Expedia guest review
"Elegant old Hawaiian charm in perfect location"
I won't stay anywhere else but here when I'm visiting Oahu and will return as soon as I can. If it were not for the Queen of Waikiki I'd probably prefer staying somewhere on Maui or Kauai. 'nuf said.Genuine Expedia guest review
I have stayed at this hotel twice. The rooms are a bit funky but I love the location and the view of Diamond Head. I love being so close to the beach and looking out over the zoo. I also love hearing the howling monkeys and I like the pool area on the 3rd floor. The staff is very friendly and the price is reasonable and the beds are very comfortabl […] e. Read moreGenuine Expedia guest review
Great location. Good lobby and pool. Small, dingy room and bathroom. Good beds. Free WiFi is good.Genuine Hotels.com guest review
The Queen Kapiolani staff were incredibly nice and always helpful. Had a beautiful view of Diamond Head. Loved that smoking was not allowed in the hotel and there was a spot assigned 20 feet away for them. Had the best cleaning lady. She always meant us with a smile in the hallway and just nice all the way around. With doing tours found out Queen Kapiolani […] is one of the pick up places, so really great for catching tour buses. Read moreGenuine Expedia guest review
Good value. Cleanliness is acceptable. Old bathroom fixtures, sink but kept clean. It is very convenient location and the price was excellent for location compared to others near by.Genuine Hotels.com guest review
"Flat rate for parking."
25$ a day to park. A little high don't you think.Genuine Expedia guest review
Great staff full of aloha spirit. Amazing ocean view. Perfect free wi-fi service. Clean ad comfortable room. Best price in town! Hope to return again real soon. Much mahalos!Genuine Expedia guest review
View was great, a little noisy from the alley way on the side but nothing major. Overall it was pretty clean nice tidy room.Genuine Hotels.com guest review
"Need to Update"
Hotel needs to be upgraded. Hallways smells like cigarette. Room was very confined and lots of noise. You could hear the conversations of people talking outside especially at night. The bed was very uncomfortable. Front desk needs some schooling on customer service. Housekeeping employees where very friendly. Front desk need to learn from them. The […] location of the hotel is a plus. Read moreGenuine Hotels.com guest review
"A Hidden Gem if you stay in a room with a view"
The hotel is in a great location with a park and beach across the street and the zoo nearby so you can hear a few grunts from the wildlife during feeding time. The public areas are tastefully decorated. The pool and breakfast restaurant are wonderfully situated with great views. The bar there seems underutilized and could offer so much more. Most impressive […] is the staff who were very accommodating. Most rooms seem to have lanais; a room with a view of Diamond Head and the beach are well worth the upgrade. If you have a city view, request an upper floor. We were able to move to a wonderful room the second night with beautiful views of Diamond Head and the ocean A young man at the front desk, Len, was particularly helpful and accommodating. We will return and recommend this hotel to our friends. Read moreGenuine Hotels.com guest review
Our room was not in the best shape. The sink was junk, paint was chipping, behind the front door there was a dent, like someone kicked it and finally the drain in the tub did not work properly. In the bathroom, the drain in the shower did not go down like it should have. The room was a lot smaller than I thought. The redeeming quality was the outside […] balcony area. It was small, but glad that there was one. Read moreGenuine Hotels.com guest review
"Pleasant stay, big room, clean & comfortable, safe"
We really pleasantly happy with our recent stay at The Queen Kapiolani hotel in Waikiki, Hawaii. We book through 3rd party, which we are not recommending. Better book the hotel from their own website. The staff at the hotel are very helpful and always with smile. From the Front desk, House keeping, even the porter that keep our bags after we check out, […] before we left to airport, they charge us for free. Well we only have bag pack one per person and there's only two of us. But still, great service. We order the nice room that have the city and mountain view, and how amazing that we got it, on the 17th floor, with our own private balcony and the wall with all big windows to enjoy the beauty of the surrounding without any obstacles around us, since the hotel is located conveniently and our high floor adds to the better viewing. Sunrise was AMAZING from our balcony. I would totally recommend this hotel to anyone. We would love to come back and stay here again. Read moreGenuine Hotels.com guest review
"Great hotel for the price!"
Had a blast here in a Diamond Head hotel room. Best part was the valet staff - Jarrett is the man! Everyone took care of us and treated us well!Genuine Expedia guest review
Nice older hotel, most rooms upgraded. Spent first night in a tiny standard room, upgraded to an ocean view room and would highly recommend it. Staff is super friendly and accommodating.Genuine Expedia guest review
"Overall very average to below average hotel"
Nothing special. Nice location, which is what you are paying for. The overall room is very basic-lower than average. I have stayed in much cheaper chain budget hotels which were cleaner and nicer.Genuine Hotels.com guest review
"Not bad for the price"
We recently spent 5 nights at the Queen Kapiolani hotel and found it to be a fair value for the price. I can't say enough good things about the staff and how helpful they were. Our room was clean and well kept each day. The bathroom could have definitely used a facelift, but even in it's dated condition it was clean and servicable. We were within walking […] distance of several good dining establishments. The in-house breakfast was a bit spendy, but everything was fresh and well prepared. The pool was clean and there were always plenty of fresh towels. The airport shuttle came in handy. I would definitely stay here again. Read moreGenuine Hotels.com guest review
loved it thank you very much, everyone very helpful and considerate, like that theres someone available anytimeGenuine Hotels.com guest review
Great service everything was rally clean and a short walk to the beach make it better pool was really good I really recommend this hotel very good Hotel I defenitly will comeback to Queen Kapiolani :)Genuine Hotels.com guest review
"It's a nice, older facility that's been upgraded"
Wifi was Perfect in my room (10th floor). I was concerned about it from reading other reviews but my experience was that it was just fine. Strong in fact. Great front desk staff (Micah!) A nice overall experience. Good value and easy walk to everything.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )