I'm sure this hotel was prestine in it's own day, but rooms are very run down looking and small. They were clean, however and the staff was very helpful and friendly. They were having issues with their wifi when I was there which was very inconvient. Pool is also very small.Genuine Hotels.com guest review
The location is great but hotel is old.Genuine Hotels.com guest review
"Nice spot for kama-aina"
At the far end of Waikiki across from the zoo. Older hotel with new furnishings, great bed (but not so great pillows). Huge flat screen TV. If you opt for the view rooms, you get a very nice balcony and a view of Diamond Head. Very clean and excellent service at the front desk and bell captain. Wonderful spot for walks along Waikiki beach and, of course, […] swimming. Stayed here twice now, and it's becoming our regular spot for brief trips to Honolulu. Read moreGenuine Hotels.com guest review
We'll be backGenuine Hotels.com guest review
"BEAUTIFUL LOCATION.. ROOMS R RUN DOWN"
THE ROOM WAS OLD, BATHROOM TUB AND SINK THE PAINT WAS PEALING OFF. OTHER THEN THAT THE ROOM WAS VERY CLEAN, A BEAUTIFUL VIEW OF DIAMOND HEAD, AND THE ZOO THE LOCATION WAS GREAT WALK TO BEACH AND SHOPS..HAD BREAKFAST IN HOTEL FIRST DAY WOULD NOT RECOMMEND IT THERE WERE PIGEONS FLYING ALL OVER THE PLACE WALKING ON THE CLEAN PLATES LANDING ON YOUR TABLE […] WHILE U ATE GROSS....SO I RECOMMENDED LULUS DOWN THE BLOCK GREAT PRICE FOR U $$$ FOOD AT LULUS WAS FABULOUS ALSO GREAT VIEW OF THE BEACH.. I ASK IF I CAN CK OUT A COUPLE HOURS LATE WAS TOLD HOTEL WAS BOOKED THEN WAS TOLD I CAN CK OUT LAT (3 HOURS) BUT IT WOULD COST ME $128.00 FORGET THAT HAD BELL HOP HOLD FOR ME ONLY CH MR $2.00 FOR 2 BAGS NOT BAG..YOU JUST HAVE TO WATCH YOURSELF FOR THERE ARE A LOT OF HOMELESS PEOPLE ALL OVER ASKING FOR $$$$.OTHER THEN THAT I HAD A WONDERFUL STAY THERE OH DID I MENTION I SLEP LIKE A BABY Read moreGenuine Hotels.com guest review
I like the location overlooking the ocean, the park and zoo and diamond head. For breakfast we bought papayas at the gift shop, ate them in our room with coffee, then went downstairs for a $6.00 full breakfast. We walked (app. 1mi) to the Hau Tree Lanai Restaurant, one of my favorite view restaurants.Genuine Hotels.com guest review
"Great Location, friendly staff,overall good hotel"
Stayed during the week and it was a great location. Right next to the zoo and beach. Also Lulu's is fabulous for breakfast. Clean hotel and rooms were clean, but could be updated. Good hotel for a decent price...Genuine Hotels.com guest review
I loved the view. Diamond Head close up and gorgeous. View also of the ocean. Very close to everything. We took bus from the airport and the bus stopped really close to the hotel. We also to city bus back to the airport and another day to the other side of the island. for $2.50 it was a bargain. The only thing is that you need to plan on many stops--so […] you need to allow for that. It took over an hour to get to the airport. Thanks. KA Read moreGenuine Hotels.com guest review
This hotel was in a great location with the exception of several homeless people across the street. Spacious room. We were on the 14th floor which had partial view of beach. It was very quiet with the exception of a very noisy air conditioner. Beds were comfortable and was clean. Staff was very friendly. Had a nice pool with nice restaurant attached. […] Wasn't prepared for the $100 deposit and $25 per night valet parking charges though. Overall I would definitely stay at this hotel again. Read moreGenuine Hotels.com guest review
Good location bit run down inside.Genuine Hotels.com guest review
"Undisturbed view of Diamond Head"
Our experience at this hotel was incredible! After 27 hours of travel to the island my husband and I were exhausted. We reserved a city view room but it was very late and we fell asleep instantly on a very comfortable bed. We woke the next day to see the breathtaking view of the mountain! There was no buildings to obstruct the view from any room, the […] zoo is right across the street as well as a park so the landscape was green and serene. The rooms may need some updating but we spent our mornings on the balcony watching the sunrise and drinking coffee. It was surprisingly peaceful considering we were in Waikiki. The staff is friendly and and laid back. Highly recommend the hotel if you're looking for a more quiet setting. Read moreGenuine Hotels.com guest review
Enjoyed the room for the location was my main decision in booking this hotel. Rooms are very small, a double bed for one person is acceptable, but, putting two persons would be uncomfortable. Staff is friendly and hotel is old school Hawaii, which I find charming. Breakfast is held in one of the great features of this hotel, near the pool area, a lovely […] view of Diamond Head. Still on the affordable level for most travelers. Read moreGenuine Hotels.com guest review
"Great location and friendly service"
My daughters and I loved our stay at the Queen Kapiolani hotel. The staff was efficient and friendly, the location was close to zoo, beach and within walking distance to lots of shopping.Genuine Hotels.com guest review
Great location, nice old fashioned hotel with all the amenitiesGenuine Hotels.com guest review
"A night or a week"
Shane at the bell desk is your guy in this hotel ... make sure you connect with him. Don't take a standard room, it's a closet. Best rooms are 1118, 1218, 1318, 1418, 1518 etc. The "18 series" overlook the park and the beach. Best thing about the Queen K is that the front door opens onto the zoo and park. W..kiki is a block away and if you want the […] hype it's there for you but if you want a quiet reflective place the park across the street (which goes all the way to Diamond Head) is great. Read moreGenuine Hotels.com guest review
My wife and I stayed in a junior suite for New Year's Eve. Our room had a beautiful view of both the ocean and Diamond Head. The zoo was directly across from us. Throughout the evening and morning you could hear the lions roaring, monkeys howling, and other various animals. The only animals I could complain about were the drunken people out in the streets […] in the early morning. The room was nice. It had a kitchenette and a vanity for the women. Balcony had chairs and a small table. Average bathroom. Read moreGenuine Hotels.com guest review
Great location. Good lobby and pool. Small, dingy room and bathroom. Good beds. Free WiFi is good.Genuine Hotels.com guest review
Good value. Cleanliness is acceptable. Old bathroom fixtures, sink but kept clean. It is very convenient location and the price was excellent for location compared to others near by.Genuine Hotels.com guest review
View was great, a little noisy from the alley way on the side but nothing major. Overall it was pretty clean nice tidy room.Genuine Hotels.com guest review
"Need to Update"
Hotel needs to be upgraded. Hallways smells like cigarette. Room was very confined and lots of noise. You could hear the conversations of people talking outside especially at night. The bed was very uncomfortable. Front desk needs some schooling on customer service. Housekeeping employees where very friendly. Front desk need to learn from them. The […] location of the hotel is a plus. Read moreGenuine Hotels.com guest review
"A Hidden Gem if you stay in a room with a view"
The hotel is in a great location with a park and beach across the street and the zoo nearby so you can hear a few grunts from the wildlife during feeding time. The public areas are tastefully decorated. The pool and breakfast restaurant are wonderfully situated with great views. The bar there seems underutilized and could offer so much more. Most impressive […] is the staff who were very accommodating. Most rooms seem to have lanais; a room with a view of Diamond Head and the beach are well worth the upgrade. If you have a city view, request an upper floor. We were able to move to a wonderful room the second night with beautiful views of Diamond Head and the ocean A young man at the front desk, Len, was particularly helpful and accommodating. We will return and recommend this hotel to our friends. Read moreGenuine Hotels.com guest review
Our room was not in the best shape. The sink was junk, paint was chipping, behind the front door there was a dent, like someone kicked it and finally the drain in the tub did not work properly. In the bathroom, the drain in the shower did not go down like it should have. The room was a lot smaller than I thought. The redeeming quality was the outside […] balcony area. It was small, but glad that there was one. Read moreGenuine Hotels.com guest review
"Pleasant stay, big room, clean & comfortable, safe"
We really pleasantly happy with our recent stay at The Queen Kapiolani hotel in Waikiki, Hawaii. We book through 3rd party, which we are not recommending. Better book the hotel from their own website. The staff at the hotel are very helpful and always with smile. From the Front desk, House keeping, even the porter that keep our bags after we check out, […] before we left to airport, they charge us for free. Well we only have bag pack one per person and there's only two of us. But still, great service. We order the nice room that have the city and mountain view, and how amazing that we got it, on the 17th floor, with our own private balcony and the wall with all big windows to enjoy the beauty of the surrounding without any obstacles around us, since the hotel is located conveniently and our high floor adds to the better viewing. Sunrise was AMAZING from our balcony. I would totally recommend this hotel to anyone. We would love to come back and stay here again. Read moreGenuine Hotels.com guest review
"Great hotel for the price!"
Had a blast here in a Diamond Head hotel room. Best part was the valet staff - Jarrett is the man! Everyone took care of us and treated us well!Genuine Expedia guest review
Nice older hotel, most rooms upgraded. Spent first night in a tiny standard room, upgraded to an ocean view room and would highly recommend it. Staff is super friendly and accommodating.Genuine Expedia guest review
"Overall very average to below average hotel"
Nothing special. Nice location, which is what you are paying for. The overall room is very basic-lower than average. I have stayed in much cheaper chain budget hotels which were cleaner and nicer.Genuine Hotels.com guest review
"Not bad for the price"
We recently spent 5 nights at the Queen Kapiolani hotel and found it to be a fair value for the price. I can't say enough good things about the staff and how helpful they were. Our room was clean and well kept each day. The bathroom could have definitely used a facelift, but even in it's dated condition it was clean and servicable. We were within walking […] distance of several good dining establishments. The in-house breakfast was a bit spendy, but everything was fresh and well prepared. The pool was clean and there were always plenty of fresh towels. The airport shuttle came in handy. I would definitely stay here again. Read moreGenuine Hotels.com guest review
loved it thank you very much, everyone very helpful and considerate, like that theres someone available anytimeGenuine Hotels.com guest review
Great service everything was rally clean and a short walk to the beach make it better pool was really good I really recommend this hotel very good Hotel I defenitly will comeback to Queen Kapiolani :)Genuine Hotels.com guest review
"It's a nice, older facility that's been upgraded"
Wifi was Perfect in my room (10th floor). I was concerned about it from reading other reviews but my experience was that it was just fine. Strong in fact. Great front desk staff (Micah!) A nice overall experience. Good value and easy walk to everything.Genuine Expedia guest review
"Great hotel across from zoo and close to the beach"
The location is great. The Honolulu zoo is across the street, the beach is a block away, restaurants are everywhere, Diamond Head is two miles away. The hotel pool is nice but small. There is no shuttle from the airport to the hotel and the shuttle to the airport is expensive.Genuine Expedia guest review
"Good location but small room"
I have stayed at this hotel many times before and after the renovations. This time I was given a small room that did not even have a chest of drawers or a picture on the wall. I will stay there again due to great location and usual good price. However not have a dresser in room really was a negative.Genuine Hotels.com guest review
"location, location, location"
great location, close to beach, starbucks, Subway, beach, trolley stopGenuine Expedia guest review
"Love this hotel!"
Third time to stay here and I am never disappointed. I received a free room upgrade this stay, which reaffirms why I will always stay at this hotel when I am in Honolulu. Thanks for the great service and thanks for making my stay comfortable.Genuine Hotels.com guest review
"Great comfort and location to beach and.view"
We enjoyed the Queen, 7th floor room with balcony view over Diamond Head and nightly pool/lounge concert, and easy access to Waikiki beach and zoo. The hotel staff were very welcoming making customer service top drawer! We stayed 2 nights at the end of our trip and found this Hotel.com find a great value. Minor issue was older but functional bathroom […] in need of updating and narrow pathway between bed and bureau on one side. Major plus was the balcony and view! Would stay at the Queen again!!! Read moreGenuine Hotels.com guest review
Hotel I not so updated. The hotel service was awesome! Will definitely choose this hotel again.Genuine Hotels.com guest review
"25th anniversary vacation"
Queen Kapiolani Hotel; excellent service, great aloha personality; excellent viewGenuine Expedia guest review
"Lovely time at Queen Kapiolani"
We were surprised by the friendly staff, everyone was so nice! The accomodations were good, air conditioning worked nicely, but the breakfast was too expensive, but everything is on that street (so we drove downtown for a cheaper breakfast). We were pleasantly surprised that the Honolulu Zoo was right next door, very convenient for my son and I. Beach […] towels were provided as well, as long as we returned them at the end of the day, so that was a big plus. Also, in our room was an empty fridge, which was great as we packed it with groceries for the long week stay. Read moreGenuine Hotels.com guest review
"Comfortable, staff was friendly and helpful."
Liked the happy hour by the pool. Was not happy about valet only parking.Genuine Expedia guest review
This is the second time to stay here and I just love it. It's clean, comfortable, and in a great location close to the beach!Genuine Hotels.com guest review
"Have free guest room wifi"
The room is too small. Bath water control system not working so well.Genuine Expedia guest review
"Staycation at Queen Kapiolani Hotel"
We're Hawaii residents, and some work was being done on our apartment, so we opted for a few days in Waikiki. We actually made 3 different reservations (kept adding on b/c we were enjoying it so much), and stayed in 3 different rooms. First, the city view room was comfortable and quiet. Perfect for us. Second room we had decided on an ocean view but […] they upgraded us to a Jr. suite facing Diamond Head with a mountain view. What an awesome view (and we see DH all the time). Couldn't see the sunset since we were facing east, but sunrise put on a show. We could also see a little bit of the ocean. For the third night, we actually chose a jr. suite (with kitchenette) and the only one available was again facing Diamond Head and more of the ocean. The rooms need a bit of upgrading (loose hot-water tap in bathtub of room #3, etc.), but all were comfortable, clean and delightful to stay in. And did I mention the awesome view. Desk staff were especially nice and helpful. If you want a cooler, breezier room, pick mountain view side of the hotel. Ocean view is warmer, but you can put the AC on. We liked spending evening time on the lanai (balcony) looking out over Kapiolani Park, the zoo, and toward Diamond Head with it's panoply of shifting light. Gorgeous. Would definitely stay here again. Can't wait to go back. Read moreGenuine Hotels.com guest review
"Clean hotel next to Kapialani Park and Waikiki Bea"
Great View from room. Bathrm needs updating. Good location except very noisy at night. Pool area a bit shabby.Genuine Expedia guest review
"Very Nice hotel. near to all tourist places."
We enjoyed our stay in Waikiki, which is a very attractive place. It was so entertaining that we almost forget the time to travel back.Genuine Expedia guest review
The hotel was very old not very good on accommodating for handicap needs. Elevators was too slow. 25.00 dollars a day surcharge for parking is to much. Should at least have a microwave in the room. Some of the staff was friendly!Genuine Hotels.com guest review
"Issues on the first night. . . ."
. . . but made up for 150%. There was a slight issue with water leaking from the ceiling that required a phone call at 1 am. Nothing the hotel did wrong - the person in the room above me took a shower with out properly closing the shower curtain. The hotel then completely made up for it by putting me in one of the suites on the 18th floor. I was happy […] with my 8th floor view of Diamond Head and the ocean but the views from the 18th floor were breath taking! The sunrise the next morning was just gorgeous from the large patio and the full moon setting over the ocean was just as wonderful. I LOVED this hotel. The staff were just so nice and so pleasant and so willing to answer any and all questions. When I return to Hawa'i I'll definitely being staying here again! Read moreGenuine Expedia guest review
"Queen Kapiolani Hotel Review"
The Hotel has these advantages: 1. On the quiet side of Waikiki and near Kapiolani Park 2. Remodeled and updated rooms although the carpets need replacing 3. Courteous and helpful Hotel Staff The Hotel has these areas needing improvement 1. Pricing is continuing to increase to the point where the rooms are only of fair not good value a. More prestigious […] chains charge only slightly more with superior facilities and architecture b. Some units could use fixture upgrades especially if the hotel continues to raise prices 2. A lot of early morning 5AM alley trash and delivery truck noise that can annoy late sleepers Read moreGenuine Expedia guest review
We were weary from travel and an extremely long wait for our rental car when we arrived at the hotel. We were lucky and very pleased to be upgraded to a very nice room without asking. The staff was for the most part so polite and helpful. Our view was spectacular and we actually enjoyed spending time in our room while on vacation.Genuine Hotels.com guest review
"great value for price"
they upgraded us to the junior suite at no charge! yet the bathroom was SMALL and a bit dingy, but clean. good value for the price. right by the beach...2 min walkGenuine Hotels.com guest review
we had booked a different hotel and it was horrible. We booked this hotel on short notice and it was great!Genuine Expedia guest review
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