Everything was great and the staff was very helpful and friendly.Genuine Hotels.com guest review
"3 day stay"
Great hotel in an amazing location. Right across from the zoo, which our 3 y/o loved. 2 min walk from Waikiki beach.Genuine Hotels.com guest review
I booked a king room. I received a double room. The view from my room was beautiful, it overlooks diamond head crater and the zoo.I could hear the howling monkeys, and lion roar in the dark of the morning hours.The hotel is old it's in need of fresh paint and definitely some artwork in the rooms.The beds were comfortable the room was a good size but […] there was no color whatsoever very drab for Hawaii!!!I would consider staying there again because of the location and the price. Read moreGenuine Hotels.com guest review
"Great for Price"
Hotel is in a great location not on beach but very close and the conveniences of everything you need within walking distance. Room was decent size, Bef was comfortable but carpet could use some updating. We had issues with neighboring room having a party at midnight called security and they put a stop to it immediately. I would stay there again a great […] hotel for the price. Read moreGenuine Hotels.com guest review
"Close yet quiet"
Rooms are nice. Good location to everything, yet quiet enough. Expedia has a small office, it was nice to get ideas on what to do.Genuine Hotels.com guest review
"Great location on East end. Convenient parking."
We live on the North Shore, but wanted a weekend getaway to Waikiki for our family of four. Queen Kapiolani Hotel was convenient to $1/hr zoo parking...directly across the street. We stayed for 24 hours so our parking cost was $24. We had four surfboards so convenient parking was critical. The overnight parking rates can be higher in parts of Waikiki. […] We also just happened to get what we now consider one of the best views in Waikiki. We were put on the 9th floor overlooking the zoo, with some ocean views and straight shot of Diamond Head. It was breath-taking. For the price and the convenience, we would stay here again. Read moreGenuine Hotels.com guest review
"Worth the stay"
Would stay again.Genuine Hotels.com guest review
We arrived on a late flight a couple of times as Honolulu was a connector flight and staff and hotel were very accommodating. I like the location as it is at the end of the strip and a block from Starbucks. A little quieter, yet only a short walk to anywhere you want to go.Genuine Hotels.com guest review
"Oahu 1st timers"
Upon arrival learned they have a shuttle service that does airport pick-up wish it would have been advertised could have save $$ from taxi fare. Friendly staff, Kuhio and Waikiki Beach are walking distance best part our room view was amazing! 6th floor facing diamond head as confirmed. Learned that the hotel was updated but maybe not our room there […] was a funny smell on the carpet but the staff made sure to clean and spray it everyday. But the location of our room was a bit noisy due to the bar across the street that closes at 4am. The time spent in the room was minimal as there is much to see and do. Loved the history this place holds on 2nd floor you can find paintings of kings. Read moreGenuine Hotels.com guest review
"Wonderful stay in Waikiki"
This is an older hotel in Waikiki. The location can't be beat. Right across from the park and the zoo. Steps away from Waikiki beach. Friendly accommodating staff. Incredible view of Diamond Head from the pool and bar. We've stayed here before and will definitely be back! One of the best bargains in Waikiki!Genuine Hotels.com guest review
"Nice hotel good location ."
I did like the location , near the zoo Nice room and very nice poolGenuine Hotels.com guest review
"A must stay!!! Location Location"
We literally were given the best room. 1009.It has a fantastic corner view of the Ocean and city. The room was very clean. The location was perfect. Its a bit pricey,but was money well spent. The Restaurant inside the hotel has great buffets. Their happy hour prices were excellent.Genuine Hotels.com guest review
Would stay again for sure. Close to beach shopping and eating.Genuine Hotels.com guest review
"Comfortable and friendly Queen"
I've stayed here before and love this hotel. Just a little away from the crowds on Waikiki, it is comfortable, friendly and scrupulously clean. Good value for money: safe, secure.Genuine Hotels.com guest review
A nice getaway. The ceiling above my bed looked like it had sustained a water leak. A small piece fell on me and awakened me (Rm 509). I reported it and my $25 parking charge was cancelled (although I wasn't asking for anything). Even so, a very pleasant stay.Genuine Hotels.com guest review
Very noisy room,louvered windows,old faucet difficult to control water temperatureGenuine Hotels.com guest review
"Old room and bad customer service"
Hotel is old condition. major complain is Hotel charges checked luggage both before check-in as room is not ready when arrived early and after check out as there are extra time before boarding cruise ship. Had to haggle with bell and not sure if this is normal charge or is bell was trying to scam the tourist.......Genuine Hotels.com guest review
"Convenient and reasonable"
Service was lovely. Everyone helpful and pleasant. The view of Diamond Head is a great asset. If the restaurant food was a bit nicer, I think people would come for the view. I don't like air-conditioning myself but I think my room didn't have any--that would be not good for some people. My primary suggestion is that some kind of "sitting" should be […] available at the valet/check-in area in back. I didn't have a car but was picked up every day by friends. While I waited, there was no place to sit. Read moreGenuine Hotels.com guest review
"good, kind of..."
The first room given to us was poor at best. There was a lot of water damage and the wallpaper was bubbled in several spots. A quick trip to the front desk, where they were apoplectic and professional we were given a new room. The new room was nice enough to not have to make a second trip to the front desk. The pool view and deck is very nice. The restaurant […] has a great early bird dinner special. A/C works great and huge windows in the rooms for a nice Diamond Head view. Read moreGenuine Hotels.com guest review
"Way better than 2 stars"
Everything about the hotel was exactly what we needed. Great location, great view, comfortable beds and great service. The hotel is older but has been nicely updated. Parking was expensive - $25 - but that included valet and was good for 24 hours (pretty typical for the neighborhood). My only criticism is that the shower heads were sub par - they were […] perfectly functional but not what I expected based on the rest of the hotel. This is definitely more than a 2 star hotel. Read moreGenuine Hotels.com guest review
Great location; service efficient and helpful. Beds were firm with clean bathrooms. Curtains had holes and louvered windows never quite shut. Could use some upgrades there. As mentioned, great location but maybe overpriced.Genuine Hotels.com guest review
Great stay. Friendly and accommodating staff, great food at the Terrace especially the prime rib for their featured nightly sunset dinner. They have the cheapest happy hour in Waikiki, from 2 till 5, a beautiful pool area with a nice view of the mountains. Rooms were clean and cozy and the location is perfect, with lots of conveniences and restaraunts […] around, and only a block from the beach Read moreGenuine Hotels.com guest review
"Decent for the price range."
Great location with beautiful view of Diamond Head...and ocean. Clean but a bit outdated and needs a little updating - stained carpet, wallpaper peeling in places, beds a little soft, etc. i think though many hotels in this area are this way.Genuine Hotels.com guest review
This was my second time in Hawaii but my first time staying in a hotel. I was looking for something nice but also affordable. I booked this hotel from this site and prayed it would be okay. It was Great! It was a block away from the beach, and close to EVERYTHING! The staff was super friendly and always there to help. I don't think you need the most […] modern hotel, or the biggest pool to have a good time on vacation and Queen Kapiolani didn't disappoint. I would recommend this Hotel to anyone. Its clean, and you can get everywhere from the location. If you are looking for a place to put your bags down, sleep comfortably and not worry- Queen Kapiolani is the place for you. And it wont break your wallet! Please check this place out. Cant wait to go back! Aloha!! :) Read moreGenuine Hotels.com guest review
The car valet service was quick and efficient and the people were helpful and friendly. My room was in pristine condition although the lighting was dim. Unfortunately it faced Kapahulu Ave which is a very busy street and the noise of the traffic and pedestrians was quite loud. Overall, my stay was a good one.Genuine Hotels.com guest review
"Nice Hotel in a Great Location"
The hotel is in a great location about a half of a block from Waikiki Beach. Our room had a lovely view of Diamond Head and a partial ocean view. The pool deck is spacious, and has wonderful views of Diamond Head. The staff is nice and friendly, and the rooms are clean. Our only complaint was that we had an older air conditioning unit which was very […] loud. Many of the rooms had newer units, but our wing did not. Read moreGenuine Hotels.com guest review
"Will stay here again"
We'd stay here again. Great customer service and nice hotel overall.Genuine Hotels.com guest review
"Hawaii for work"
I was given a great. Room on the seventh floor.Genuine Hotels.com guest review
"Honeymoon in Paradise"
We were quite happy with booking our stay here for our honeymoon. Both my wife and I aren't to picky about hotels so that helps a lot. When we booked the room, we had requested a higher floor to avoid any noise, and we actually got it (15th floor). The hotel overall is a little out dated, but we have seen a lot worse. It was clean upon arrival, the […] front desk staff was very friendly. We didnt really use the hotel for everything it had and offered. Went to the pool once and thought it was nice that it was open till 10pm? most places I've notice closes at 7 or 8pm. In the lobby there is a tour guide information, ice cream store, little convenience store, and a spa. We never used the valet since we didnt rent a car. Loved how it was conveniently located within 2 minutes walking distance to Waikiki Beach, across from the Honolulu Zoo (wife LOVES animals), had an amazing view of Diamond Head. Overall, we would probably come back to Queen Kapiolani next time we come back. The price is right for what they offer. Read moreGenuine Hotels.com guest review
"View of neighboring buildings. Not great."
Did not receive the room we clearly were charged for. And there was no reimbursement to compensate us for the poor quality room we stayed in.Genuine Expedia guest review
"Great place to stay"
From the time I checked in, till the time I checked, I had a great stay. Hotel is accesible to all bus routes, a short walk to the bech and stores. Waking up to watch the sun rise over the mountain of Diamond Head was a treat. I would recommend this hotel!Genuine Expedia guest review
Paid for the cheapest city view room and was upgraded to a ocean view suite for free! Staff were very friendly, beautiful hotel, and free internet!Genuine Expedia guest review
"great location friendly staff"
Great location. Gave us an Upgrade without us even asking. Nice pool and diner. Gave us late checkout. I would recommend.Genuine Hotels.com guest review
"GREAT LOCATION FOR THE PRICE"
Great location at the other end to Waikiki Beach close to Diamond Head, but close to the beach. Inexpensive compared to other hotels. Staff, esp. valets were helpful. Would stay again.Genuine Hotels.com guest review
The Queen Kapiolani is an older hotel and could use a little renovation - the rooms are not what you would expect on Kalakua Ave, but it's also not as expensive as the larger hotels. The room was clean and very nice, great location, and the staff was very friendly - one block from the beach. Pool was nice with a great view of Diamondhead. Who spends […] that much time in the room anyway? Clean shower, comfy bed, good rates! Read moreGenuine Expedia guest review
"Nice and affordable hotel close to the beach"
I feel comfortable and safe. Nice and clean and good TV shows abt Hawaii Scenery. I like it, nice and classy and clues to the beach and many other shops. I would stay there again and tell my friends.Genuine Expedia guest review
"Great place to stay"
Quiet room great viewes will stay there againGenuine Hotels.com guest review
We had a great time! The staff was awasome and extremely helpful. You can't beat the price/location so we will definitely be staying there again. ALOHAGenuine Expedia guest review
Loved the location, cleanliness of the rooms and hotel staff was very helpful.Genuine Expedia guest review
"Will stay again for a reasonable price"
Nice, clean, good location within Waikiki Beach. Affordable. Has valet and local Expedia agent who can help and advise on tours. The rooms are not sound - proofed. It has microwave, ref and coffee maker. They have a pool and bar. Happy hour everyday!Genuine Hotels.com guest review
"Nice hotel 2 right by Waikiki Beach"
The staffs were very friendly. Check in and out was very fast even with full lobby. Love the valet parking. The room and balcony are very spacious compare to other hotels around the area we've stayed at. I would recommend this to anyone. The price is right for the room and service you received.Genuine Expedia guest review
The room that we had had an "extra" visitor (roach). I immediately called front desk and they moved us up to another room. It was okGenuine Hotels.com guest review
We had a great stay at the Queen Kapiolani. Our Junior Suite had a private lanai with unobstructed views of the ocean and Diamond Head crater. We looked down on the wooded zoo and park area. Since the hotel is at the end of the Waikiki resort area, it was much less noisy and crowded -- just the way we like it! The Queen Kapiolani is an older hotel, […] and the rooms are a bit smaller than some other hotels in the area -- but it was clean, and the staff was very friendly. We were extremely happy! Read moreGenuine Hotels.com guest review
"Check in at 3"
It was a good experience we have to wait until three to check in once we finally checked in after 330 because the room wasn't clean we go back into the room and it now or later somebody's coming in saying that they also got to sign the same roomGenuine Expedia guest review
"Really enjoyed my stay"
I had scheduled a mountain view room & they upgraded me to ocean view. Room turned out to be a corner room with two walls of windows with both views. It was amazing!! It was very clean & everyone was nice & helpful. Easy to reach beach & local places to eat. Only problems was the tub occasionally drained slow & occasionally was booted off wifi but the […] view outweighed that. Would definitely stay there again! Read moreGenuine Hotels.com guest review
At the end if the Waikiki strip with a very short walk to the beach. Diamond Head is up the street, we actually walked there due to limited parking space availability at the site. As for the room, it was clean and roomy. Didn't have any issues. Parked the car on the street nearby to avoid the $25 + tax valet only parking at the hotel.Genuine Hotels.com guest review
THE ROOM WAS SMALLER, A LOT SMALLER THAN IT LOOKED ON THE WEB SITE. NO DESK, NO CHAIR AND NO CLOSET. THE AIR CONDITIONING UNIT WAS IN THE WALL (NOT THE WINDOW) ON THE FLOOR. THE FLOOR GOT COOL BUT NOT THE ROOM OR BATHROOM. THE WINDOWS WERE LUVERS THAT WHEN CLOSED STILL LET IN THE OUTSIDE HEAT. DIDN'T HAPPEN TO ME BUT COULD SEE RAIN AND BUGS GETTING […] INTO ROOM. ROOM WAY OVERPRICED FOR WHAT I GOT. ONLY PLUSES - NICE STAFF AND CLOSE TO BEACH AND ZOO. I WOULD NOT STAY HERE AGAIN. Read moreGenuine Expedia guest review
Great location. Friendly staff. Hotel was a bit dated but I actually preferred this hotel over the Hilton that we stayed at later in the week bc of the location. Valet scratched our rental car but it was taken care of immediately. Would definitely come back.Genuine Hotels.com guest review
"awesome long weekend!"
So happy with the hotel it was walking distance to Waikiki beach, cafes, shops, parks and zoo! No need to rent a car from Honolulu airport it's accessible by public bus (take route 19/20 towards Waikiki beach $2.50/person... make sure you have change) the hotel has a very limited parking space (pricey too!) so if you want to drive north just rent a […] car for the whole day for less than $50 (few blocks from the hotel). We were given a room upgrade for free! with lanai overlooking the cityview, mountain/volcano, part of the ocean view and zoo. Yes we can't wait to go back to Hawaii and yes we are staying in Queen Kapiolani Hotel again! Read moreGenuine Hotels.com guest review
"Right across the zoo and Kapiolani park and beach"
Great location to enjoy festivals at Kapiolani parkGenuine Expedia guest review
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