"Way better than 2 stars"
Everything about the hotel was exactly what we needed. Great location, great view, comfortable beds and great service. The hotel is older but has been nicely updated. Parking was expensive - $25 - but that included valet and was good for 24 hours (pretty typical for the neighborhood). My only criticism is that the shower heads were sub par - they were […] perfectly functional but not what I expected based on the rest of the hotel. This is definitely more than a 2 star hotel. Read moreGenuine Hotels.com guest review
Great location; service efficient and helpful. Beds were firm with clean bathrooms. Curtains had holes and louvered windows never quite shut. Could use some upgrades there. As mentioned, great location but maybe overpriced.Genuine Hotels.com guest review
Great stay. Friendly and accommodating staff, great food at the Terrace especially the prime rib for their featured nightly sunset dinner. They have the cheapest happy hour in Waikiki, from 2 till 5, a beautiful pool area with a nice view of the mountains. Rooms were clean and cozy and the location is perfect, with lots of conveniences and restaraunts […] around, and only a block from the beach Read moreGenuine Hotels.com guest review
"Decent for the price range."
Great location with beautiful view of Diamond Head...and ocean. Clean but a bit outdated and needs a little updating - stained carpet, wallpaper peeling in places, beds a little soft, etc. i think though many hotels in this area are this way.Genuine Hotels.com guest review
This was my second time in Hawaii but my first time staying in a hotel. I was looking for something nice but also affordable. I booked this hotel from this site and prayed it would be okay. It was Great! It was a block away from the beach, and close to EVERYTHING! The staff was super friendly and always there to help. I don't think you need the most […] modern hotel, or the biggest pool to have a good time on vacation and Queen Kapiolani didn't disappoint. I would recommend this Hotel to anyone. Its clean, and you can get everywhere from the location. If you are looking for a place to put your bags down, sleep comfortably and not worry- Queen Kapiolani is the place for you. And it wont break your wallet! Please check this place out. Cant wait to go back! Aloha!! :) Read moreGenuine Hotels.com guest review
The car valet service was quick and efficient and the people were helpful and friendly. My room was in pristine condition although the lighting was dim. Unfortunately it faced Kapahulu Ave which is a very busy street and the noise of the traffic and pedestrians was quite loud. Overall, my stay was a good one.Genuine Hotels.com guest review
"Nice Hotel in a Great Location"
The hotel is in a great location about a half of a block from Waikiki Beach. Our room had a lovely view of Diamond Head and a partial ocean view. The pool deck is spacious, and has wonderful views of Diamond Head. The staff is nice and friendly, and the rooms are clean. Our only complaint was that we had an older air conditioning unit which was very […] loud. Many of the rooms had newer units, but our wing did not. Read moreGenuine Hotels.com guest review
"Will stay here again"
We'd stay here again. Great customer service and nice hotel overall.Genuine Hotels.com guest review
"Hawaii for work"
I was given a great. Room on the seventh floor.Genuine Hotels.com guest review
"Honeymoon in Paradise"
We were quite happy with booking our stay here for our honeymoon. Both my wife and I aren't to picky about hotels so that helps a lot. When we booked the room, we had requested a higher floor to avoid any noise, and we actually got it (15th floor). The hotel overall is a little out dated, but we have seen a lot worse. It was clean upon arrival, the […] front desk staff was very friendly. We didnt really use the hotel for everything it had and offered. Went to the pool once and thought it was nice that it was open till 10pm? most places I've notice closes at 7 or 8pm. In the lobby there is a tour guide information, ice cream store, little convenience store, and a spa. We never used the valet since we didnt rent a car. Loved how it was conveniently located within 2 minutes walking distance to Waikiki Beach, across from the Honolulu Zoo (wife LOVES animals), had an amazing view of Diamond Head. Overall, we would probably come back to Queen Kapiolani next time we come back. The price is right for what they offer. Read moreGenuine Hotels.com guest review
"great location friendly staff"
Great location. Gave us an Upgrade without us even asking. Nice pool and diner. Gave us late checkout. I would recommend.Genuine Hotels.com guest review
"GREAT LOCATION FOR THE PRICE"
Great location at the other end to Waikiki Beach close to Diamond Head, but close to the beach. Inexpensive compared to other hotels. Staff, esp. valets were helpful. Would stay again.Genuine Hotels.com guest review
"Great place to stay"
Quiet room great viewes will stay there againGenuine Hotels.com guest review
"Will stay again for a reasonable price"
Nice, clean, good location within Waikiki Beach. Affordable. Has valet and local Expedia agent who can help and advise on tours. The rooms are not sound - proofed. It has microwave, ref and coffee maker. They have a pool and bar. Happy hour everyday!Genuine Hotels.com guest review
The room that we had had an "extra" visitor (roach). I immediately called front desk and they moved us up to another room. It was okGenuine Hotels.com guest review
We had a great stay at the Queen Kapiolani. Our Junior Suite had a private lanai with unobstructed views of the ocean and Diamond Head crater. We looked down on the wooded zoo and park area. Since the hotel is at the end of the Waikiki resort area, it was much less noisy and crowded -- just the way we like it! The Queen Kapiolani is an older hotel, […] and the rooms are a bit smaller than some other hotels in the area -- but it was clean, and the staff was very friendly. We were extremely happy! Read moreGenuine Hotels.com guest review
"Really enjoyed my stay"
I had scheduled a mountain view room & they upgraded me to ocean view. Room turned out to be a corner room with two walls of windows with both views. It was amazing!! It was very clean & everyone was nice & helpful. Easy to reach beach & local places to eat. Only problems was the tub occasionally drained slow & occasionally was booted off wifi but the […] view outweighed that. Would definitely stay there again! Read moreGenuine Hotels.com guest review
At the end if the Waikiki strip with a very short walk to the beach. Diamond Head is up the street, we actually walked there due to limited parking space availability at the site. As for the room, it was clean and roomy. Didn't have any issues. Parked the car on the street nearby to avoid the $25 + tax valet only parking at the hotel.Genuine Hotels.com guest review
THE ROOM WAS SMALLER, A LOT SMALLER THAN IT LOOKED ON THE WEB SITE. NO DESK, NO CHAIR AND NO CLOSET. THE AIR CONDITIONING UNIT WAS IN THE WALL (NOT THE WINDOW) ON THE FLOOR. THE FLOOR GOT COOL BUT NOT THE ROOM OR BATHROOM. THE WINDOWS WERE LUVERS THAT WHEN CLOSED STILL LET IN THE OUTSIDE HEAT. DIDN'T HAPPEN TO ME BUT COULD SEE RAIN AND BUGS GETTING […] INTO ROOM. ROOM WAY OVERPRICED FOR WHAT I GOT. ONLY PLUSES - NICE STAFF AND CLOSE TO BEACH AND ZOO. I WOULD NOT STAY HERE AGAIN. Read moreGenuine Expedia guest review
Great location. Friendly staff. Hotel was a bit dated but I actually preferred this hotel over the Hilton that we stayed at later in the week bc of the location. Valet scratched our rental car but it was taken care of immediately. Would definitely come back.Genuine Hotels.com guest review
"awesome long weekend!"
So happy with the hotel it was walking distance to Waikiki beach, cafes, shops, parks and zoo! No need to rent a car from Honolulu airport it's accessible by public bus (take route 19/20 towards Waikiki beach $2.50/person... make sure you have change) the hotel has a very limited parking space (pricey too!) so if you want to drive north just rent a […] car for the whole day for less than $50 (few blocks from the hotel). We were given a room upgrade for free! with lanai overlooking the cityview, mountain/volcano, part of the ocean view and zoo. Yes we can't wait to go back to Hawaii and yes we are staying in Queen Kapiolani Hotel again! Read moreGenuine Hotels.com guest review
"Right across the zoo and Kapiolani park and beach"
Great location to enjoy festivals at Kapiolani parkGenuine Expedia guest review
"clean comfy a little loud however"
The rooms and service were clean and efficient. Stayed here 1 night when my apartment was getting serviced. The windows are not great at keeping sound out but after about 11 and before 6 the surrounding area was fairly quiet. The bed was good quality and the bathroom has new finishes... A good place to crash that is not a full resort like elsewhere […] in Waikiki. Read moreGenuine Hotels.com guest review
"Affordable stay near Waikiki"
Excellent location. Half the price of nearby hotels. Hotel staff were friendly and helpful. Room was clean. Got an upgrade with a microwave. This helped us eat in several times thus helping us save money. Very near to diamond head. Waikiki beach is walkable. Across from Honolulu zoo. Great view of beach and Diamond Head. Wireless connection was little […] spotty in the room. Daily 25$ parking fee was little high (but every hotel in the area charge similar amounts). Close to highway. Rooms could use an upgrade of carpet/paints. Beds were too soft and in due for a replacement. Overall great stay. Read moreGenuine Hotels.com guest review
"Perfect for what was needed"
Great view, in the quieter spot of Waikiki. Was for my last 3 days of my trip and used it to relax. Great price for Waikiki. Enjoyed my stay.Genuine Hotels.com guest review
"Good location close to the beach"
The location is great but the rooms too small, the bathroom stink terrible all the time. There was a bad smell in the room and carpet.Genuine Expedia guest review
"Nice hotel but a little out dated."
Hotel needs some updated. Valet is pricey room 30 needs a new bed.Genuine Expedia guest review
"Great vacation getaway"
Hotel room was great, very roomy. Close yo the Zoo, Waikiki Beach, Waikiki Shell and many eateries within walking distance. Great view if Diamond head from our room. Only downside we had was hardly opened our curtains because other hotels on either side can see right in our room , and the parking fees suck at $25 a day. These hotels really should make […] pArking no more than $10 a day for guests. The parking itself is really discouraging many of us local Kamaaina from taking staycations here. I'm all for supporting our local economy, but they need to support us too. Read moreGenuine Hotels.com guest review
We definitely enjoyed our stay at Queen Kapiolani. It was close to everything we wanted to see and had all the amenities we needed. I will warn you though the wifi is super slow, vale parking is expensive, and the conditioner wasn't that great (I appreciate my hair feeling really clean after the beach). Other than that, no complaints!Genuine Hotels.com guest review
"Friendly Staff & convenient Location"
We needed a centrally located hotel because we combined a family vacation with taking our daughter to college @ UH Manoa. The friendly staff @ the hotel made up for some deficits in amenities (small pool, messy deck area, small bathrooms & complicated room A/C). Our Diamondhead view included the ocean as well. Our room was very quiet-never heard any […] other guests or TV/bathroom noise.Within walking distance of beach & stores. Valet parking was pricey @ $25/day but we never had to wait long for our car. Really liked our room because we could hear the animals across the street @ the Honolulu Zoo (birds & primates) in the morning from the balcony seating. We would stay here again! Read moreGenuine Hotels.com guest review
A nice place to stay for vacation, beach 1 block away, abc stores, cafes close by, rental car parking fee way to high so we parked at another hotel's garage 2 blocks away. Beach toys and event staff are very nice. We would stay there again.Genuine Hotels.com guest review
Ice machines were broken. Bathroom in lobby smelled like sewage. Wonderful valet staff. Loved the surf shop guy. Wonderful location.Genuine Hotels.com guest review
"HIGH PRICE FOR SMALL ROOM"
My room was tiny and I paid $150 plus $25 for parking. The room was smaller than a 10x10.Genuine Hotels.com guest review
Great location, friendly staff, and excellent hotel all aroundGenuine Hotels.com guest review
"Close to zoo and quiet and beach."
Lovely place but shower pressure is really horrible.Genuine Expedia guest review
"No A/C & very loud, mom & 2 yr old didn't sleep"
This hotel seemed great until we realized that the windows don't fully shut and there was no air conditioning. It was so uncomfortably hot in our room that even with the windows fully open, it wasn't cool enough for our family to sleep. The location seemed great until we heard the noise from the neighborhood in our room. It was so loud that even if […] we were able to get over the heat, the sound would keep us awake. The service was excellent. The bellmen in particular are fantastic. The front desk upon check in was ridiculously slow - only 3 people in line and we waited about 25 minutes with a newborn and a 2 yr old.. The bellman waited for us with our massive amount of luggage near the elevator the whole time since we didn't know what room he could bring it to. If this hotel upgraded to central A/C and replaced their windows with sound proof ones, this would be a great hotel. As it is, I would not recommend anyone to stay here. Being able to sleep is really the number one requirement of a hotel room. We might have had better luck sleeping on the beach. Read moreGenuine Hotels.com guest review
The a/c on the ground was blowing in my face all niteGenuine Expedia guest review
"Would definitely come back to this hotel"
Everything was clean and neat. Lobby is beautiful and open, with many services such as rental gear, chocolate, tours, etc. Staff are very attentive and helpful. Only 2 blocks from the beach. Many close shops and cafés/restaurants with good, healthy food.Genuine Hotels.com guest review
"Great location and excellent service"
The room I had was a bit smallish and an older hotel, but overall they made up for that with their service, friendliness, and the location was great. Directly across the street from the Honolulu Zoo, and a breathtaking view of Diamond head from the Pool and Bar balcony. All of the Staff were very friendly and the place felt very homey in very short […] time. A great value for the money. Their "TALK STORY" presentation in the lobby several days in the week was really nice, with an indepth discussion and presentation of the Island culture, history and very cool story of Queen Kapiolani herself and her place in Hawaiian history. It prompted us to then take a visit to Iolani Palace for even more details of the history of Hawaii and it's royalty and cultural history. Great stuff. We rode there from the hotel on rented Bicycles we got on the first floor at our hotel. Nice way to take in the area and stop by a great brewery called Honolulu Beerworks on the way back for lunch. all in all a really great time. Mahalo Nui Loa to all at the Queen Kapiolani Hotel. We will be back. Read moreGenuine Hotels.com guest review
Great hotel, great price, great location!! Would definitely recommend! However not luxurious if that is what you are looking for. We spent most of our time out and about. We took our teenagers so perfect for them! The only negative was when we went to book a tour at the travel agent/place down in the lobby. The lady did not want to help us. We felt […] that they catered to the Japanese which .we were not Read moreGenuine Hotels.com guest review
"Close to the beach/close to shopping"
Easy walk to the beach. Good views from the balcony. Great ocean view from the room. Good location away from the busy Waikiki but easy walking access if you want to go there. Hotel could use some updating, but the room is clean and ok for visiting purposes. All staff were exceptionally nice and friendly. The valet people were very personable and beat […] any of the higher priced hotels. Kudos to Bailey and Jarrett. Gave great directions when I got lost to attend events. Enjoyed the stay would consider this hotel again. Would recommend getting a junior suite or room with a kitchen. Rooms did not have microwaves. Overall the visit was nice.. would do it again. Read moreGenuine Expedia guest review
It's right where the main streets are and easy to get to off the freeway! But I had a corner room and it was pretty crammed but other than that I had a nice stay at the queen kapiolani. I would come back!Genuine Expedia guest review
goodGenuine Hotels.com guest review
"Perfect for beach access"
The picture of the pool shows umbrellas... no umbrellas. The pool was small, but there was shade and access to bar and restaurant. The zoo is right across the street and there were plenty of places to eat near the hotel. The beach is just up a block, but if you head left, you will find a better beach setting with grass and shade. Nice location.Genuine Hotels.com guest review
"Great Hotel and Location"
My stay at this hotel was really nice. Very convenient to everything. The staff were really nice and attentative to my needs and wants. Had a great view from my room of Diamond Head Crater, the city and the beach. Definiely would stay here again given opportunity.Genuine Hotels.com guest review
Spent three nights before a cruise. Not on the beach but great value for the location. Only two blocks from beach and staff was fantastic.Genuine Hotels.com guest review
Great location. Excellent staff. Walking distance to beach, zoo, Diamond Head, restaurants and more. Very happy. Will book again.Genuine Hotels.com guest review
Stayed for 5 nights. A minute walk to the beach and the zoo. Diamondhead is your view. Awesome happy hour and pool. Friendly staff.Genuine Hotels.com guest review
"Happy and Relaxed"
My wife and I were happy with our stay at the Queen Kapiolani Hotel. It was what we were looking after switching from a less open and airy hotel. We weren't pressured to sit and listen to a sales pitch. We simply checked in and went about our business at our leisure. Great view of Diamond Head and the ocean. The rooms can use some updating, but we'd […] stay again. Read moreGenuine Hotels.com guest review
"Staff very friendly and helpful, BUT..."
The staff was helpful and friendly, especially the car valets. The cleaning staff was also very friendly and capable. The hotel itself needs more maintance upkeep and remodelling. The room was just adequate (although clean) and the bathroom was musty and the bathtub/shower leaked so you had a continually wet carpet in the room on the outside of the […] bathroom. Read moreGenuine Expedia guest review
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