No complaints at all.Genuine Hotels.com guest review
"close to all"
Great Time..Love the pool.Genuine Hotels.com guest review
"Met minimum standards."
This was an "ok" motel. Things are somewhat dated and in need of upgrades. The bathtub had a crack I'm it that was covered by a piece of plastic. Breakfast was good. Staff were friendly and responded to my need for coffee when the pot was empty. Beds were pretty good.Genuine Hotels.com guest review
Overall the hotel was very good but you think they could have included breakfast for the $145 a night rate.Genuine Hotels.com guest review
"One night in Windsor"
We may have only stayed for one night, but the service was excellent. The two ladies at the front desk when we checked in we're amazing, helped us with directions and recommendations for entertainment. They helped us enjoy a city we have never been too. I would go back and stay again. The service in the restaurant was great, the food was yummy. What […] more can you ask for when you are away from home......great service, food and a clean warm bed to sleep in. Read moreGenuine Hotels.com guest review
"Good hotel, nice restaurant"
We stopped at the hotel for 1 niht during a long drive to Easter Canada. The rooms are large and clean, the staff is corteous and the restaurant, which we used for breakfast, is very nice.Genuine Expedia guest review
I was very unhappy with my stay. I went there to enjoy the Hot Tub, by the Pool. Well it was broke down Friday and Saturday. I have Arthritus very bad and needed the Hot Water Therapy. I couldn't cancel my reservation, to go elsewhere, because the hotel said it was unrefundable. ,My Mother In Law Retired from The Holiday Inn. And I liked to stay at […] your properties. But since this experience. I don't think I'll be staying there again. Read moreGenuine Hotels.com guest review
"Nice hotel will stay there again"
Friendly staff very helpfull and careing clean facilityGenuine Expedia guest review
"Nice hotel but weak wi-fi."
Nice hotel but the wi-fi connection could be better. Also, not a tight lock on the door.Genuine Expedia guest review
"Good location for Windsor"
I have stayed here three years in a row. It would have been nice if the hotel would not have hosted several hockey teams made up of 9 yr olds. Kids in masses seem to think they rule and adults should mind them. Other than that ot is connected to a nice restaurant and bar and jave a pool and a hot tub. The wifi is reliable. It would be nice to have help […] with luggage. Read moreGenuine Expedia guest review
"Good Hotel, but could be Great."
Check in was a pleasant experience. The wifi never worked and that was one reason I chose this hotel. When I made a call to the front desk, my only option was to come down to the lobby with my wireless device-- that was not convenient for me. Room was never cleaned durning our stay, and we made sure the "private" message wasn't displayed on our door. […] I would stay here again for location alone, but would try another hotel first. Windsor does lack a good hotels to choose from. Read moreGenuine Expedia guest review
tv or refrigerator didn't work...not enough linen food was terribleGenuine Expedia guest review
Slow elevators. Friendly check-in. Nice to have a room with two Queen beds. Hot water in the shower lasted the whole shower.Genuine Expedia guest review
"Convenient to travel to riverside and university"
Good stay with very quite and clean room, and very convenient to travel to riverside park for a walk and access to university in few minutes.Genuine Expedia guest review
"Breakfast is not full buffet as mentioned at reser"
I selected this hotel because of full buffet breakfast but it is not. Hotel provides 20USD breakfast coupon for each room per day. The breakfas service was also not good. Service and other hotel detais are same quality with other Holiday Inn hotels.Genuine Expedia guest review
Fine.Genuine Hotels.com guest review
"Easy if traveling with young kids"
Very convenient--just off of the 401, fridge and microwave in room, lots of restaurants near by, and a mall and Walmart right across the road. Very handy when traveling with a toddler. You can park right outside some of the rooms (this was very convenient when traveling with a toddler, and on previous visits when I was instead traveling with a large […] dog. Very friendly and helpful staff. Good price. Read moreGenuine Expedia guest review
The room was clean, the bathroom was clean, location is great for getting on the road, did not have much contact with the staff but my interactions were pleasant. Hassle free and a great place to stay for an overnight.Genuine Hotels.com guest review
"Poor administration, staff couldn't care less"
Booked a king room and was given a queen. Was told that they didn't have any left and that they would try to sort it out for the remainder of our stay. I heard nothing. Apparently a king and queen are the same rate, but would have booked elsewhere had I known I would not get what I booked. Staff also woke me up calling the room at 11:50pm to say that […] I hadn't left a VISA card number upon arrival but had made a room service purchase. I had actually left a MasterCard and they had not checked properly. No apology. Read moreGenuine Expedia guest review
Rhude employeesGenuine Hotels.com guest review
would not stay in that suite again as there were no windows in bed room made it very stuffy at night hard to sleepGenuine Hotels.com guest review
"Close to the business I deal with"
Always clean, comfortable and friendly Holiday Inn team members.Genuine Hotels.com guest review
"You can not believe how poor the breakfast."
First, the quality of breakfast is so poor. We chose the Buffet Breakfast, $12 per person plus tax， unexpectedly not including any drink. You had to pay extra $3 for a cup of coffer, tea or milk. And only a few kinds of food to eat, bread, potato, egg, that's all. Second, we believed we met the price fraud. When we book the rooms, we chose the breakfast […] option which is $40 more than the basic option.On the description, say 'Free Breakfast'. But when we checked in, we only got $20 breakfast credit, the staff told us 'Free' Breakfast does NOT mean 'complimentary', that means $20 credit. Unbelievable!!!!!!!!!! Read moreGenuine Hotels.com guest review
After reading the mixed reviews was not sure what to expect. Overall turned out to be a pleasant stay. Clean room, comfortable beds and a window that could be opened.Genuine Expedia guest review
"Worst pizza we ever ate from the restaurant"
Grill 55 send us pizza that you would not serve your worst enemyGenuine Expedia guest review
Excellent hotel. Stay was very comfortable. Found the restaurant a bit expensive but hotel is very nice.Genuine Expedia guest review
"It was just a great stay"
Both my wife and I are happy we stayed there . Great choiceGenuine Expedia guest review
We were not happy to see the room had been tidied but but not actually cleaned. Must have been out of cleaning products. Don't pay for breakfast they may not find a seat for you. The staff were friendly and helpful. You could hear every conversation from every room, not sure if they did any sound proofing. Honest review.Genuine Hotels.com guest review
Excellent jumping off spot for US road trip. Very close to bridge to USA. Excellent value for money!Genuine Hotels.com guest review
"Hotel was o.k., staff were not welcoming/helpful."
Disappointing stay from start to finish. I was given a hard time at the front desk, staff were not willing to listen to my situation. When I returned to the hotel later that evening (11pm) my room keys did not work, so I needed to go back down stairs to have them re-set. I also asked for late check-out, then bright and early the next morning House Keeping […] was knocking on my door . Read moreGenuine Expedia guest review
Was exactly what I was expecting. Nothing fancy but a decent clean room and the service was very good.Genuine Hotels.com guest review
"Quick place to stay"
Good hotel for a 1 night stayGenuine Hotels.com guest review
"Checkin takes quite bit a time"
The front desk seems not really know how the hotel.com rewards program work, it takes quite a while to figure out while checking in, all the others are all good,Genuine Hotels.com guest review
"Not the room we booked!"
Pool water was cold with a lot of chlorine & hot tub was out of order. Scored comfort as 3 because we called to confirm we had 2 beds plus a sofa bed which hotels.com confirmed we did. Had another family staying with us as there were no rooms left to book in the hotel & our booking stated that 5 people would fit into the room comfortably>the room we […] got had 1 queen size bed & a sofa bed. Hotel staff would not help us as we booked with hotels.com. No choice but to go into our room & call hotels.com from there. They did have a record of my last conversation regarding the room, # of beds in that room, etc. after some time on the phone hotels.com offered a coupon for a future stay booked with hotels.com. After discussing with other members on our trip as well as over hearing other patrons of the hotel, it seems that NOBODY got the room they reserved. We were very disappointed in the hotel front desk staff. Luckily, the queen bed was comfortable, the floor was quiet & we got a good nights rest. Read moreGenuine Hotels.com guest review
I made an expensive reservation by hotel. com for a room with 2 beds, stove and microwave.When I arrive they told me that the hotel was sold out and that I will get a room with one bed!Genuine Hotels.com guest review
"Exceptional value, if you can stand Windsor"
The only beef I have with this hotel is the distance to the downtown part of Windsor. Overall, it was a great stay.Genuine Expedia guest review
"Nice hotel near UW"
The hotel is clean, economical and convenient to University of Windsor and the Ambassador Bridge.Genuine Expedia guest review
I booked the standard room, but when I arrived they said that I booked to get whatever was available when I arrived. I ended up with a queen and a pullout.Genuine Expedia guest review
"Good night in Windsor"
We spent Valentines evening and night at the hotel. First we had a great tasting dinner at Grill 55 at the Hotel then relaxed back in our room. In the morning we went back to Grill 55 for breakfast. We thought it was delicious and great service.Genuine Expedia guest review
Excellent staff and superb restaurant! And that's all I have to say. Thank youGenuine Expedia guest review
"Very close to all amenities."
Very comfortable. Convienent parking available always plus. Super clean facilities and very friendly staff.Genuine Expedia guest review
Overall our stay was good however the service we received at the Grill55 was poor, We we're seated for breakfast and not one person came near us for more than 15 minutes not even to offer coffee it did not seem to be that busy. We walked out and eat else where.Genuine Hotels.com guest review
Very satisfied with the room. Checked in very late, so wasn't able to see much of the hotel. Seemed very nice. Front desk was very polite and precessional.Genuine Hotels.com guest review
Very Good in every wayGenuine Hotels.com guest review
"Conveniently located to US border crossing"
Staff was friendly and helpfulGenuine Hotels.com guest review
"good location for the ceasars casino"
only stayed one night as we had tickets for a show at the casino but had a nice stay ,will remember you for future staysGenuine Expedia guest review
"Love the stay!"
Always clean and the bed is so soft Love to stay here again for businessGenuine Expedia guest review
"close to hospital appoinment"
The hotel staff were very accomadating as i had to see a doctor so they had no hesitation in granting our checkout to be a little bit later I was very pleased with the serviceGenuine Hotels.com guest review
"Holiday Inn, Huron Line"
Very pleasurable; clean place, comfortable beds and welcoming staff.Genuine Expedia guest review
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