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Metropolitan Hotel Dubai - Dubai 25.18762, 55.25673
Sheikh Zayed Road, Dubai, 26666 United Arab Emirates
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Guest review summary
- 3.7 Average rating: All Trip Types
- 75% Recommended
- 12 Reviews
- 4.2 Hotel Service
- 3.8 Room Comfort
- 3.6 Hotel Condition
- 4.0 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (12) | 3.7 |
| Business | (6) | 3.5 |
| Romance | (0) | 0 |
| Family | (0) | 0 |
| With Friends | (0) | 0 |
| All Others | (6) | 3.8 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (complimentary)
- Babysitting or child care
- Beauty services
- Breakfast available (surcharge)
- Complimentary breakfast
- Complimentary newspapers in lobby
- Concierge services
- Currency exchange
- Doorman/doorwoman
- Fitness facilities
- Grocery
- Hair salon
- Health club
- Internet access in public areas - high speed
- Laundry facilities
- Limo or Town Car service available
- Massage - treatment room(s)
- Multilingual staff
- Nightclub
- Parking (free)
- Parking (valet)
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Security guard
- Self parking
- Shoe shine
- Steam room
- Use of nearby fitness center (complimentary)
- Wedding services
- Wheelchair accessible
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
- On-site car rental
- Photocopy machines
- Room service (24 hours)
- Secretarial services
- Technology support staff
- Translation services
Accessibility Features**
- Accessible path of travel
- Handicapped Parking
- In-room accessibility
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Rooms (all rooms include)
- Air conditioning
- Bathroom phone
- Bathroom scale
- Blackout drapes/curtains
- Cable/satellite television channels
- City view
- Climate control
- Coffee/tea maker
- Complimentary newspaper
- Courtyard view
- Cribs (infant beds) available
- Designer toiletries
- Direct-dial phone
- Electronic/magnetic keys
- Extra towels/bedding
- Free movie channels
- Garden view
- Hair dryer
- Handheld shower
- High-definition television
- High-speed Internet access
- Housekeeping
- In-room childcare (surcharge)
- In-room safe
- Iron/ironing board (on request)
- LCD television
- Minibar
- Phone
- Private bathroom
- Rollaway beds
- Satellite television service
- Sewing kit
- Shower/tub combination
- Smoking permitted
- Turndown service (on request)
- Wake-up calls
- Window opens
- Wired high-speed Internet access (surcharge)
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Barbecue grill(s);
- Beach/pool umbrellas;
- Billiards or pool table;
- Coffee shop or café;
- Designated smoking areas;
- Elevator/lift;
- Fax machine;
- Garden;
- Gift shops or newsstand;
- Meeting facilities size in feet 110;
- Number of buildings/towers 1;
- Number of dining venues 9;
- Number of floors: 5;
- Number of meeting and conference rooms 3;
- Number of rooms: 192;
- Poolside bar;
- Restaurant(s) in hotel;
- Shopping on site;
- Suitable for children;
- Swimming pool - outdoor;
- Tours/ticket assistance;
- Year Built 1979
| Cash Deposit Required | |
| Check-in time is | 2 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
Guests must be at least 21 years old to check in at this property.
There are no room charges for children 4 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Onsite parking is free for guests only for the duration of their stay.
Dining
Al Saffa - Offering international and Arabic dishes for lunch and dinner.
Summer Palace - Serves a selection of Chinese specialties in a formal setting decorated with rosewood.
Fish Bazaar - Thai market-style restaurant, adorned with brightly colored oriental paper parasols. Diners are invited to hand pick their fish and choose how they would like it be cooked.
Fusion Square: Don Corleone, Rattle Snake, and The Red Lion - Italian, Tex-Mex, and English dishes feature in this plaza of bars and eateries, which are open all day.
Shahjahan - Formal restaurant serving a selection of Indian specialties.
The Oak Room - Located in lobby. Classic lounge with an English library style and live piano music.
Skybar - In Fusion Square. Featuring cocktails and funk music.
Pool Bar - Swim-up and poolside service. Offers coffee, alcoholic beverages, and soft drinks as well as salads, sandwiches, burgers, and ice cream.
Recreation
The hotel can arrange desert safaris, four wheel drive excursions, camel racing, and boat trips on Dubai Creek.
The recreational activities listed below are available either on site or near the hotel; fees may apply.- Aerobics on site
- Bird watching
- Boat launch
- Dock
- Fishing
- Golf - miniature
- Horse riding/rental
- Motor boating
- Parasailing
- Personal watercraft
- Pilates classes/instruction
- Playground on site
- Sailing
- Snorkeling
- Swimming
- Tennis nearby
- Volleyball
- Water skiing
- Windsurfing
Guestrooms Guestrooms
Deluxe Suite
One bedroom with king bed and ensuite bathroom. Living room with open kitchenette. High speed Internet connection. Daily housekeeping service. 24-hour security. Fitted kitchen and wardrobes. Chinaware, glassware and cutlery. Safety deposit box at reception. Complimentary secure parking. 24-hour room service. Complimentary use of fitness centre and swimming pool. Separate dining and sitting areas. Bathroom scale. Bathroom telephone. Bidet. Handheld shower. Second bathroom. Shower/tub combination.High-speed (wired) Internet access – surcharge. Telephone. Free movie channels. Television - High Definition.Television - LCD. TV size 32. TV size is measured in inches. Coffee/tea maker. Wake-up calls. Turndown service (on request). Cribs (infant beds) available. Rollaway beds. City View. Garden view
All rooms include All rooms include- Air conditioning
- Bathroom phone
- Bathroom scale
- Blackout drapes/curtains
- Cable/satellite television channels
- City view
- Climate control
- Coffee/tea maker
- Complimentary newspaper
- Courtyard view
- Cribs (infant beds) available
- Designer toiletries
- Direct-dial phone
- Electronic/magnetic keys
- Extra towels/bedding
- Free movie channels
- Garden view
- Hair dryer
- Handheld shower
- High-definition television
- High-speed Internet access
- Housekeeping
- In-room childcare (surcharge)
- In-room safe
- Iron/ironing board (on request)
- LCD television
- Minibar
- Phone
- Private bathroom
- Rollaway beds
- Satellite television service
- Sewing kit
- Shower/tub combination
- Smoking permitted
- Turndown service (on request)
- Wake-up calls
- Window opens
- Wired high-speed Internet access (surcharge)
Deluxe room
One king bed or two twin beds. Modern décor featuring warm fabrics, rich polished woods, and soft furnishings. Twin seat sofa and coffee table. High speed Internet connection, cable television, telephone, minibar, and complimentary newspaper. Bathroom with large tub, bathrobes and designer toiletries. Bathroom scale. Bathroom telephone. Bidet. Handheld shower. Shower/tub combination. High-speed (wired) Internet access – surcharge. HBO. Television - High Definition. Television - LCD. TV size 32. TV size is measured in inches. Coffee/tea maker. Wake-up calls. Turndown service (on request). Rollaway beds. Sofa bed. City View. Garden view.
All rooms include Accessibility featuresExecutive Room
1 double bed. Complimentary Internet access. Complimentary airport transfer. In-room safe. Cable/satellite TV. Direct-dial phone. Minibar. Designer toiletries. Bathrobes. Hair dryer. Complimentary newspaper. Blackout drapes/curtains. Air conditioning. Climate control. Smoking rooms. Desk. Slippers. Bathroom scale. Bidet. Handheld shower. Makeup mirror. Shower/tub combination. High-speed (wired) Internet access – complimentary. Telephone. DVD player. Free movie channels. HBO. Television - High Definition. Television - LCD. TV size 32. TV size is measured in inches. Coffee/tea maker. Wake-up calls. Turndown service. Cribs (infant beds) available. Rollaway beds. City View. Garden view.
All rooms include Accessibility featuresSuperior Room
One double bed or two twin beds. High-speed Internet access. Cable/satellite TV. Minibar. Hair dryer. In-room safe. Complimentary newspaper. Bathroom scale. Bathroom telephone. Hair dryer (on request). Handheld shower. Shower/tub combination. High-speed (wired) Internet access – surcharge. Telephone. Free movie channels. HBO. Television - High Definition. Television - LCD. TV size 32. TV size is measured in inches. Coffee/tea maker. Wake-up calls. Turndown service (on request). Cribs (infant beds) available. Rollaway beds. Courtyard view.
All rooms include Accessibility featuresTerms & conditions
Photo identification and cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Late check-out: AED 500
Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to Sheikh Zayed Road - North
This eight-lane speedway running parallel to Jumeirah Beach towards Abu Dhabi gives an instant snapshot of modern Dubai. It’s changing rapidly as brand-new buildings supersede those barely a couple of decades old. South of the World Trade Centre roundabout, eye-catching chrome and glass high-rises pierce the skyline. The Emirates Towers is one of the most dramatic architectural statements, a dazzling complex that includes a hotel and exclusive designer boutiques.
see all hotels in Sheikh Zayed Road - NorthNearby Activities & Points of Interest
0.5 - 1.0 mi
- Sheikh Zayed Road - North - 1200 yards
1.0 - 3.0 mi
- Burj Dubai - 1.3 miles
- Jumeira Beach and Park - 1.5 miles
- Dubai Mall - 1.7 miles
- Dubai Zoo - 2.4 miles
3.0+ mi
- Dubai International Convention and Exhibition Centre - 3.1 miles
- Jumeirah Mosque - 3.2 miles
- Nad Al Sheba Racecourse - 3.7 miles
- Dubai World Cup - 3.7 miles
- Zabeel Stadium - 4.3 miles
- Dubai Airport - 8.2 miles
Reviews
Filter by:
-
All (12)
- Recommended (9)
- Not recommended (3)
"Not impressed; will not rush back"
Reviewed by S of Jakarta (for now) on Apr 26, 2009
I was not impressed at all. The hotel was not busy and certainly not fully booked yet the two rooms I booked did not get cleaned till the afternoon (every day)!! The cleaning was minimal. I had to ask for connecting rooms to be near my children; rooms were available but the staff would not allow us to take them and had to ask the manager!!!!
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 2.0 Room Cleanliness
"best hotel for location"
Reviewed by a of london on Apr 14, 2009
The hotel although somewhat dated is extemely functional for transport, taxis are never any problem infact there always a line of them waiting also the 2 biggest malls in the world are only a cuple of miles either side of the hotel namely "Mall of the Emirates" and "Dubai Mall". There are free shuttle buses to the sister hotel in the marina where you can pay a small fee to use the facilities
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 1, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 2.0 Room Comfort
- 3.0 Room Cleanliness
"Would be better if located nearer to other places"
Reviewed by a Hotels.com guest on Mar 30, 2009
Hotel restaurants were expensive and there is nothing nearby. However, the staff was very friendly and helpful.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by Frank of London on Apr 28, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
The following English reviews were posted by Hotels.com guests from other countries
"Metropolitan Dubai"
Reviewed by S of Jakarta on May 29, 2008
We stayed in a one bedroom suite which was lovely, very clean. Bathroom amenities could be better. Staff are very efficient. Will not hesitate to stay there again.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Not best suited for families"
Reviewed by C of Scotland on Apr 30, 2008
I stay at the Metropolitan on business regularily due to the location within Dubai (well located for Jebel Ali industrial area) The Hotel was one of the originals to be built and as such it is showing its age a little. Sits right on Sheikh Zayed Road and is surrounded by construction (although where in Dubai isn't?) Very popular with the ex-pat community and the Red Lion pub is always popular showing all the UK sport. Excellent fish (top floor) and Chinese restaurant (2nd floor) and 'al fresco' Italian in the garden area. Very popular nightclub with live music on site (Rattlesnake) but not suitable for the easily offended - you have been warned! Reasonable pool complex with swim up bar. You can also use the leisure facilities of it's 5* sister hotel (the Grand Habitoor) on Jemeira Beach for a small fee - well worth it! All in all if you are not looking for a top notch (expensive) hotel then it is worth considering the Metropolitan.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Power Cut Beware Hotel Stayers"
Reviewed by S of Australia on Jan 8, 2008
I recently stayed at this hotel in Dubai (Jan 4-6) and one of the days found the hotel to have NO power at all from early in the morn until 6ish in the evening. I thought this quite hopeless and the hotel didn't even have generator backup for their guests, so it was darkness all day. This hotel is a far way out from attractions and you need to get a cab to most things, which could jack up the price a little, be sure to ask about the shuttle bus to and from the hotel to the airport it's free!
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"Prisvärt!!"
Reviewed by J of Knivsta on Aug 30, 2009
Lite gammalt och slitet men trivsamt! Bra service, gott om parkeringar utanför. Perfekt om man har bil eftersom det ligger lite i "utkanten" av stan då man slipper den värsta trafiken. Bra hotell om man reser i affärer, möjligen skulle jag välja ett annat hotell om jag reste med familjen.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Ordinärt Hotell med bra service"
Reviewed by J of Knivsta on Aug 2, 2009
Lite gammalt och slitet men i övrigt helt ok. Restauranger och barer för dom flesta smaker och böjelser.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"je peux y retourner Excellent rapport qualité prix en été"
Reviewed by C of Montpellier on Jul 31, 2008
ayant sejourne il y a huit ans l'hotel vieillit mais reste tout de même de qualité. Fil de lampe de chevet coupé et qui était auparavant raccordé directement aux fils d'arrivée pas de prise et pas de lumière de chevet. Malgré deux relances auprès du personnel aucune modification pendant neuf jours. Une épicerie dispo dans la galerie de l'hotel. Internet café. Bon emplacement.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"J'y retournerai"
Reviewed by N of Paris on Apr 11, 2008
C'est un des plus anciens hotels de Dubai. La chambre manquait de luminosité, les ampoules étaient vraiment faibles. En ce qui concerne l'hygiène, c'est irreprochable. Bon rapport qualité-prix. Bien situé et personnel accueillant
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews