"No wifi in the rooms - what a joke!"
Everything was fine except what hotel at that level does not offer wifi in the rooms?!Genuine Hotels.com guest review
The room was great, much larger than I had in other London hotels. The hallways needed to be updated, but the room was great. Great area close to 2 tube stations, very safe at night, lots of restaurants close by. Very close to the Notting Hill area.Genuine Expedia guest review
Terrible service in the restaurant/bar. We also had to endure construction on our floor early in the morning.Genuine Hotels.com guest review
"Good value for money"
This hotel is in a very central location across from Hyde Park. Our rate included English Breakfast and dinner. Great room with a view of the park. We dinned one evening and the food and service was excellent.Genuine Hotels.com guest review
"OVERNIGHT IN LONDON"
CHECK IN OK ,ROOM ON 3RD FLOOR (HILTON HONORS FLOOR ) , WINDOW TOO CLOSE TO EXTERNAL FANS ,CONSTANT NOISE , ROOM SMALL, TV AT RIGHT ANGLE TO THE BED , AIR CON / HEATING CONTROLS DONT WORK PROPERLY !!Genuine Hotels.com guest review
Great location for a weekend getaway, clean and modern rooms, great concierge service and funky cafe bar. Ideal for Hyde Park and multiple tube stations within minutes.Genuine Hotels.com guest review
"Comfortable hotel but rooms at front of hotel"
I stayed for 2 nights whilst on business in London. Overall the hotel appeared clean and tidy, and the room was certainly well kept, clean, and comfortable. However - i was placed in a 1st floor room overlooking the busy road in front of the hotel. The road noise (all night) was much more significant than i would have anticipated and meant i did not […] sleep well. Also there was alot of noise from the heating / cooling system (i had the AC switched off at all times). I would stay again - but would request a room on a high floor set away from the road. Read moreGenuine Hotels.com guest review
"Double Tree excells"
I have used Double Tree Hotels before and i have already booked another for New Years Eve. Do you need to ask why?Genuine Hotels.com guest review
good find, not the cheapest hotel i looked at but by no means the most expensive. I had a deluxe room which was lovely. Room was a bit small but thats usual for London. Staff were helpful, location was great, handy for central London. The cookie was a nice touch :)Genuine Hotels.com guest review
Wonderful clean comfortable hotel. Loved being close to Hyde Park and Queensway Underground very close.Genuine Hotels.com guest review
"Sightseeing in london"
Ideal for a 2 nights stay in londonGenuine Hotels.com guest review
"value for money"
really nice hotel, staff freindly , great location with regards to city centre , What i did not like for what they charge for a night and not supplying breakfast is very expesive for what your getting from this hotel, you can purchase Breakfast at a crazy price of over £17, this is a RIP OFF. very basic tv service for a hotel that charges what it d […] oes. Read moreGenuine Hotels.com guest review
Stayed here after taking son to his Imperial student accommodation. Would definitely stay again, very clean and welcomingGenuine Hotels.com guest review
"Chocolates and cookies for a romantic city break"
Stayed for a short city break after our wedding. Loved the warm chocolate cookies on arrival. The lady on reception also noticed my wife's mehndi so congratulated us on our wedding and we found a card and chocolates in our room later on. Bed was really comfortable, shower was lovely though shame we didn't have a bath tub. The location was great for […] exploring the sites. Read moreGenuine Hotels.com guest review
"Great new hotel"
On arrival into my lovely room, I discovered that the remote was not working. I called down to reception around 2pm nad then went out until 7pm. Still no remeote. I called again and mainteneance came and changed the battery. The receptionist had clearly forgotten to act upon my first call. Secondly the bedside light bulb had blown and not been changed. […] Thirdly, the shower drain was blocked and meant I had to keep turning shower off as I couldn't clear the drain manually. shame that such a new hotel is not sufficiently maintained. On check out next morning, I told the receptionist who never once apologised for any of the three room problems. Not sure if I will stay at a doubletree anymore, if the staff training is not good. Read moreGenuine Hotels.com guest review
"Well furnished room - hotel in a great location"
The hotel is located about 5 minutes walk from Queensway tube station so is ideally placed for getting around London. It is also opposite Kensington Gardens so great for a walk in a city park. Our room was clean and bright and modern, as was the reception area and restaurant. Staff were helpful and friendly and made us feel welcome on arrival. The hotel […] also has a small car park and we were able to leave our car there for a while after we had checked out of the room, which was very handy. We would happily stay there again. Just one slightly negative comment is that it would have been good to know beforehand that the hotel was outside of the London Congestion Charge area as we were driving and had assumed that it was in the area. Had we known in advance we would have approached it from the West rather than the North and saved ourselves some money. Read moreGenuine Hotels.com guest review
"Excellent value, close enough for the city centre"
Great value hotel. Immaculately clean and good service. Close to the tube. Wouldn't bother looking anywhere else next time I'm in London - I will just book again here.Genuine Hotels.com guest review
PERFECT, GOOD RESERVATION TAKING PEOPLE ARE VERY HELPFULGenuine Expedia guest review
"Very good location"
Excellent location for getting around London, with three tube stations within walking distance.Rooms are spotless and well equipped and the service was very good.Would definately stay there again.Genuine Hotels.com guest review
Convenient location. Service 5 star. Early check was facilitated which was most appreciated after overnight flightGenuine Hotels.com guest review
"ok hotel, they tired"
we had a long stay in London. wish hotel can hold our luggage for a few days after windsor trip. however, they refused to hold our luggage with very poor reasons. which caused quite big hassle for the rest of our trip.Genuine Hotels.com guest review
Everything else was very good except for the few waitresses at the breakfast restaurant. I know they are busy but their job is to serve guests and not ignore our hand waves to guesture for service. They are extremely blind especially to chinese!! Me and my friends were ignored all the time but when they see Englsh or europeans, they even smiled and […] greeted and asked "coffee or tea". How appalling to such such attitude!! Shouldn't all paying guests be treated equally, after all everyone pay same rate. Read moreGenuine Hotels.com guest review
"Cookies and King size bed."
As with most London hotels the rooms are quite small, but with super comfy bed, white cotton sheets and plump pillows. We received a melting hot chocolate cookie on arrival and the staff were really attentive. We had a problem with the bill, but the gentleman at reception sorted it straight away, no questions. Location is great for central London attractions […] with Queensway underground just a five minute walk. Only negatives for us was no decaf coffee/tea and the size of the room, but king size bed made up for that! Read moreGenuine Expedia guest review
Helpful staff, and locationGenuine Hotels.com guest review
The room was spacious, contemporary and with good facilities. Nothing really to complain. Queensway ( nearest, and has a lift ) and Bayswater ( no lifts, so be prepared to take luggage on stairs !) tube stations are at walking distance, Hyde Park is just across the road and a number of restaurants are close by within 2-3 min walking distance. Only negative, […] both these stations are not directly connected with Hearthrow, so be prepared for a change if coming or going to Heathrow. Staff at the reception were friendly and co-operative. Read moreGenuine Hotels.com guest review
"Excellent location, reasonably priced."
Brilliant concierges. Staff good. Fabulous room. Iffy restaurant service. Complimentary toiletries (including shower cap) missing!Genuine Expedia guest review
"Close to Hyde Park and Nothinghill"
We were so happy and impressed with this hotel. The location was awesome. Right across the street from a row of embassies and Hyde Park. The bathrooms were clean. When I asked for the feather pillows to be removed (due to allergies) they happily took care of that for use. The wi-ifi was FREE and worked very well. The morning breakfast was very "English" […] and tasty with a good variety of food. I would highly recommend this hotel. Read moreGenuine Expedia guest review
Ideal for a tourist visit. Right on the central line, never more than a 15 minute tube ride away from anything. It was super easy to find the hotel, a 3 minute walk from Queensway station. Hotel itself was lovely. Well kept, very clean. The rooms were of modern decor, bathrooms were a very high standard. All staff were polite and happy to help. Would […] definitely stay again. Read moreGenuine Hotels.com guest review
"best beds ever"
Brilliant. We normally take our pillows with us when we go away but the comfortable bed and pillows made this a wonderful nights stay.Genuine Hotels.com guest review
"Great, if you can afford it"
I generally prefer to stay here for all the right reasons. The only thing that always bugs me is the slightly small size of the rooms. Rest all is perfect.Genuine Hotels.com guest review
The location for our stay in London was perfect. On arrival our room was not ready and on our return a few hours later we still had a short delay but the hotel offered us a voucher to sit and wait and enjoy a drink in the bar. The rooms are clean and comfortable and good value. The bar service could have been a bit better. Very good breakfast and overall […] stay was good. Read moreGenuine Hotels.com guest review
The hotel in general, and the room I stayed in, was clean and generally well appointed. The only criticism was a delay in my checking out as there was a number of people waiting and only 2 desks.. could have done without hanging around for 15 minutes as I was in a rush. Apart from that it was good and I will use again.Genuine Expedia guest review
"Comfortable and convenient"
Close to shops and restaurants, and transport. Hop-On Hop-off bus stop at the door. Staff helpful.Genuine Expedia guest review
The staff were very helpful and politeGenuine Hotels.com guest review
"Modern hotel and decent location"
Modern hotel, cosy but compact rooms in a quiet, convenient area. Staff on reception polite and friendly. Greeted with chocolate cookies on arrival with plenty of coffee and tea in room, so straight at home! Restaurant and bar downstairs for a late beer when arrived back hotel and a decent pub five minutes walk called The Champion. Arrived at Euston […] station and 20-25 minutes later via tube and waiting etc sat in my room! Without a doubt would recommend this hotel and we will be back! Read moreGenuine Expedia guest review
"Lovely hotel in nice location"
The hotel was really nice, the location was great, very close to the underground & right next to Hyde Park. Would definatly stay here again.Genuine Expedia guest review
Spent 2 nights at DTH Hyde Park on a girlie shopping getaway. Fantastically located for Oxford Circus and Kensington. The room was really comfortable and the enormous shower, Nespresso Coffee and iPod dock were nice touches. Dined at the hotel restaurant one night, well-priced for the area and friendly service. Would definitely stay here again.Genuine Hotels.com guest review
Perfect location. Friendly staff. Free wifi was great. Room size was ample and amenities were top end.Genuine Hotels.com guest review
"Excellent hotel close to Hyde Park area"
This is one of the two hotels I stayed in London, the other hotel I stayed in the same area was so horrible that make this so much better. Hotel rooms are huge, huge queen bed (more like King size), and newly renovated. Wifi is flaky but the staff was helpful and provide me voucher code to use, those cookies they gave when you check in was so tasty […] ! Read moreGenuine Expedia guest review
Got upgraded to a king size room on arrival. Service was pretty great. Also the warm cookies are admittedly my boyfriends favourite part of staying at Doubletree hotels..Genuine Hotels.com guest review
"Great hotel, would definitely stay again"
The hotel was great in every way, the complementary cookies on arrival was a nice touch. Unfortunately, our room was next to the building next door which must be under construction/ renovation as I was woken early in the morning by the sound of hammering. Not the fault of the hotel I know, but I didn't appreciate the manner of such an alarm call. I […] would stay here again. Read moreGenuine Hotels.com guest review
"Everything you could want, ideal location."
The Hyde park doubletree is a great hotel. The beds are comfortable, the rooms are beautiful and clean. The staff are helpful, friendly and efficient. The hotel has the best location right across the street from Hyde park, a must-visit for any London stay. You won't be disappointed.Genuine Expedia guest review
"Great hotel, with friendly staff. Awesome location"
The staff were brilliant, I arrived early after a 34hour journey, quite keen for a shower and a rest an they were very accommodating about checking in early. The room was beautiful and the staff throughout the stay were always pleasant. It's located between two tube stations and is a short walk from the famous portobello markets. Would highly recom […] mend Read moreGenuine Expedia guest review
Used to stay here before it became the Double tree and what an improvement! Its lovely, staff friendly and even though I only had a single room, it was big enough. Would definitely go back.Genuine Hotels.com guest review
"Nice hotel. very welcoming staff, ideal location."
We loved the hotel and would gladly stay there again in the future, the rooms were very nice, the staff were very good and accommodating.Genuine Expedia guest review
"Great wee spot"
Would definitely stay again clean and modern hotel just a few mins walk from Queensway tubeGenuine Expedia guest review
Stayed for two nights in April 2014. Everything went really well. The room was clean and comfortable. The iPod Dock was useful. The TV had freeview which was very handy. The service was good and staff were helpful. The only one thing I would have to fault was that we stayed on the top floor at the far end of the hotel and were unable to access wifi […] at all. This wouldn't usually bother me but I was kind of relying on it. Besides that; perfect. Location is amazing as it is very close to Queensway on the Central Line in the Underground. It is a stop or so from Oxford Circus which is very central and useful for tourists Read moreGenuine Hotels.com guest review
This hotel is within reach of everything! A straight walk down Bayswater Rd. leads directly to Oxford St. Walking in the opposite direction leads to Notting Hill. Opposite the hotel is Kensington Gardens/ Hyde Pk. Across the Park, leads to the Royal Albert Hall, V&A Museum, Science Museum and National History Museum (20min walk). "Big Bus Tour" picks […] you up right outside the hotel (tickets can be bought at reception). Cleanliness of the hotel is outstanding. Breakfast is recommended- great choice. Although there is a sense of being right in the heart of London, there is the benefit of a quietness that ensures great sleeps! All round fantastic experience. Read moreGenuine Hotels.com guest review
"great service and fantastic staff"
From the minute we stepped into the hotel nothing was too much trouble. The room was immaculate and very comfy beds and a good setting.The breakfast was great with good choice of fruit, breads and cooked items. Could not fault this hotel on any matter.Genuine Hotels.com guest review
"A yery good modern well run Hotel"
I was greeted in friendly efficient manner at midday and although check in is 14-00 hrs. they had a room available and let me check-in immediately. Ample secure car parking space at a reasonable price for Central London( £25 for 24hours) was available. The room was very clean,attractively decorated and equipped with all modern appliances and extras. I […] spent a lot of time in the hotel having a business meeting and at all times the staff were helpful, attentive and efficient and made us feel very comfortable throughout our stay. I thought The Hotel was very good value for the facilities it offered and the location it was in. I will certainly use it again. Read moreGenuine Expedia guest review
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