wonderfulGenuine Hotels.com guest review
We are from New York . Stay in London hyde park hotel for five nights. We are so happy to choice this hotel. It is good location to go around. we were taking tub and buses every day. room is very clean and bed is comfortable. Breakfast is lovely. london is great city to visit. the London Hyde park hotel is great place to stay in London. thanksGenuine Hotels.com guest review
OKGenuine Hotels.com guest review
"Very basic hotel"
Rooms were clean but fairly small. Not many channels on the tv, few linens provided, and no wifi. Not horrible, but nothing to speak of..Genuine Expedia guest review
"Good first time visit choice of hotel"
Nice location easy walk to 2 undergrounds. Right across from beautiful Hyde Park. Once again easy walk to Kennsington Palace and the Orangery. Nice helpful staff.Genuine Expedia guest review
"Nice place to stay"
Nothing outstanding but a solid place to stay. Nice area and fairly close to underground with places to eat nearby.Genuine Hotels.com guest review
"Great place to stay!"
My husband and I stayed at London Hyde Park (previously Ramada Jarvis Hyde Park) for two weeks and were pleased. The front desk and concierge were friendly and helpful. The hotel is in a GREAT location and great access to parks (Hyde Park, Kensington Gardens, St James Park within walking distance) This was our first time in London and we were able to […] access everything either walking or taking the tube. You really couldn't ask for a better spot. I would highly recommend the cafes nearby (particularly Cafe Diana#. I had seen some pictures from other travelers that painted the hotel as dirty, however, having been there, I can say that the hotel is clean and those pics represent old or faded sinks/faucets etc...but not dirty. Certainly the hotel needs to continue updating which it appears to be doing, My only complaint is that as the room doors are heavy, the housekeeping at times did a poor job of being sensitive to people being asleep in the morning and would go in and out repeatedly and let the doors slam repeatedly down the hall. I had been warned that having a window by the road #side road not front road) may be noisy, however, that was not a problem rather the noise from the hallway. That would be my only complaint for housekeeping as they were great in tiding up the room. Overall would highly recommend and would stay there again! Read moreGenuine Expedia guest review
"No wifi in the rooms - what a joke!"
Everything was fine except what hotel at that level does not offer wifi in the rooms?!Genuine Hotels.com guest review
The room was great, much larger than I had in other London hotels. The hallways needed to be updated, but the room was great. Great area close to 2 tube stations, very safe at night, lots of restaurants close by. Very close to the Notting Hill area.Genuine Expedia guest review
Terrible service in the restaurant/bar. We also had to endure construction on our floor early in the morning.Genuine Hotels.com guest review
"Good value for money"
This hotel is in a very central location across from Hyde Park. Our rate included English Breakfast and dinner. Great room with a view of the park. We dinned one evening and the food and service was excellent.Genuine Hotels.com guest review
"Half term trip"
Great base for a few days in London. Hotel and staff great. Location for bus and tube ideal although limited appeal in the evening if with youngsters. We were happy to get a good nights sleep after a full day out! Reasonable parking charges and no congestion fee will definitely use againGenuine Hotels.com guest review
We enjoyed being near Kensington Park.Genuine Hotels.com guest review
"Comfy cozy rooms"
Great location, nice and clean room, comfortable bed. Bathtub drain did not work well but this was not a big deal so did not report it to see reaction time etc.Genuine Hotels.com guest review
Excellent on all levels!Genuine Hotels.com guest review
"My new favourite London Hotel"
I couldn't be happier with our stay. The room was wonderful. It was SO clean. The staff were really attentive and friendly without being in your face. The location was really central without being in the middle of Piccadily Circus! Breakfast was splendid. I only wish we could have stayed there longer.Genuine Hotels.com guest review
Excellent no problemsGenuine Hotels.com guest review
"Great business hotel"
This is a fantastic business hotel, located close to the tube and local amenities. The front desk staff and concierge are outstanding as are the quality and condition of the rooms. Highly recommended.Genuine Hotels.com guest review
"Good hotel nice location, one slight issue"
Good hotel for the price paid, only issue was sink was a little blocked so took ever to drain. Great location for royal Albert Hall.Genuine Hotels.com guest review
"Great location, nice clean place"
Really nice clean hotel, room felt a little crammed in on 'the mezzanine' but perfectly OK just a little small. Nice central location.Genuine Hotels.com guest review
"Ideal Hotel for a great break"
Have stayed here before and find it very convenient An ideal position for getting around London, Hop a bus outside Hotel, straight down Bayswater Road, 5 mins.and you are at the top of Oxford St. or stay on and you can go to Regent St. and then Trafalgar Sq. Hotel staff are all very polite and helpful, and is of a very good standard.Genuine Hotels.com guest review
"double tree by hilton bridgewater road"
fantastic hotel would love to visit again and would highly recommend to friends, also had breakfast included which was first class.Genuine Hotels.com guest review
"Lovely stay, lovely warm cookie to greet you too!"
Had a fantastic stay, staff where very helpful and polite. That warm cookie definitely cheered me up on such a cold day. Would recommend again in a heartbeat!Genuine Hotels.com guest review
"Very comfortable and quiet but great location."
I arrived very last in the evening but the staff at reception couldn't have been more helpful. The room was really comfortable but most importantly really quiet - this is hard to find on Central London. I will definitely stay there again.Genuine Expedia guest review
"Close to Royal Albert Hall"
Lovely hotel, facilities and breakfast. Close to rail links and Royal Albert Hall. The room was comfortable but not as big as I expected. The staff were attentive but some spoke poor English making it difficult to organise taxi etc.Genuine Expedia guest review
"Perfect for hotel/theatre stay"
Excellent rooms - actually look like what is advertised on website. Clean, spotlessly clean, new, coffee facilities, toiletries, TV etc.,Genuine Expedia guest review
"OVERNIGHT IN LONDON"
CHECK IN OK ,ROOM ON 3RD FLOOR (HILTON HONORS FLOOR ) , WINDOW TOO CLOSE TO EXTERNAL FANS ,CONSTANT NOISE , ROOM SMALL, TV AT RIGHT ANGLE TO THE BED , AIR CON / HEATING CONTROLS DONT WORK PROPERLY !!Genuine Hotels.com guest review
Great location for a weekend getaway, clean and modern rooms, great concierge service and funky cafe bar. Ideal for Hyde Park and multiple tube stations within minutes.Genuine Hotels.com guest review
"Comfortable hotel but rooms at front of hotel"
I stayed for 2 nights whilst on business in London. Overall the hotel appeared clean and tidy, and the room was certainly well kept, clean, and comfortable. However - i was placed in a 1st floor room overlooking the busy road in front of the hotel. The road noise (all night) was much more significant than i would have anticipated and meant i did not […] sleep well. Also there was alot of noise from the heating / cooling system (i had the AC switched off at all times). I would stay again - but would request a room on a high floor set away from the road. Read moreGenuine Hotels.com guest review
"Double Tree excells"
I have used Double Tree Hotels before and i have already booked another for New Years Eve. Do you need to ask why?Genuine Hotels.com guest review
Fantastic location! Numerous food options for all budgets nearby. Gorgeous neighborhood. Close to 3 underground stations! Friendly, yet professional hotel staff. Room exactly as shown.Genuine Expedia guest review
"beware overbooking occurs"
arrived at the hotel just after midnight to be told we had no room, apparently they overbook in this hotel on the off chance you don't turn up! All ended well tho and was transferred to the Grovesner House at no extra cost and what a beautiful hotel that was! Staff at the Double Trees were excellent, personally taking us to the other hotel but would […] have rather liked to check in and go to bed being it was so late Read moreGenuine Expedia guest review
good find, not the cheapest hotel i looked at but by no means the most expensive. I had a deluxe room which was lovely. Room was a bit small but thats usual for London. Staff were helpful, location was great, handy for central London. The cookie was a nice touch :)Genuine Hotels.com guest review
Wonderful clean comfortable hotel. Loved being close to Hyde Park and Queensway Underground very close.Genuine Hotels.com guest review
"Not so great"
Pros - most staff friendly, room had nice bathroom, coffee machine, water in fridge. Cons - room soundproofing is nil, you hear every noise from the corridor & adjoining rooms, aircon couldn't get room under 22 in October (floor 5) Concierge seemed to flannel when I asked about it. Had to request housekeeping twice after it wasn't done by 4pm, wifi […] temperamental, breakfast room very noisy with bad tea/coffee, it's round the corner from a run down area near Queensway tube, lots of men standing outside shops etc. Very busy everywhere & will be returning to the hotels I've previously stayed in the Earls Court/Kensington area next time I visit London, a much nicer area in my opinion. Read moreGenuine Expedia guest review
"modern hotel near Kensington Palace and Gardens"
Good friendly check in we were given warm chocolate cookies very nice. although staff very friendly didn't offer any info as to were we should go for breakfast in the morning, just sorted it ourselves. room was very good all you needed for a comfortable stay very quiet room.Genuine Expedia guest review
"The worse check-in staff I have encountered."
To start with, the check-in staff (christina) was quite rude to a person in front of me and when I approached to check-in she gave a horrible stare. She actually charged my card £50 for the guarantee for some reason (even though the other two people in front of me were not charged and next to me were not charged either). Normal procedure is a swipe […] for authorisation, not a full charge and return next day as she explained it. I don't even know why she bothered with the charge as the hotel room does not even have a mini bar. On top of this, there were holes in the linen, remote did not work and took 30 minutes for someone to come fix it. Light switch fitting literally fell off the wall and room was quite cramped. Not at all Hilton quality or experience. The hotel should especially address the hotel staff and their attitude. When you travel, you are tired when it comes to checking in and the last thing you need is to deal with such a vicious person as I had to do. I would of gotten a better experience in any hostel or cheap hotel near by... definitely not up to standard for Hilton chain. Would not recommend this hotel. Read moreGenuine Expedia guest review
"Sightseeing in london"
Ideal for a 2 nights stay in londonGenuine Hotels.com guest review
"value for money"
really nice hotel, staff freindly , great location with regards to city centre , What i did not like for what they charge for a night and not supplying breakfast is very expesive for what your getting from this hotel, you can purchase Breakfast at a crazy price of over £17, this is a RIP OFF. very basic tv service for a hotel that charges what it d […] oes. Read moreGenuine Hotels.com guest review
Stayed here after taking son to his Imperial student accommodation. Would definitely stay again, very clean and welcomingGenuine Hotels.com guest review
Stayed one night only. Easily accessed via the Tube. Nice, modern room with large queen sized bed which is more than one can say for your standard European hotel room. Plenty of space for luggage. Well appointed bathroom with all amenities one would need. Great location with plenty of good pubs nearby. Hotel bar is nice and had plenty of fellow travelers […] stopping for a drink and/or a meal. One of the best things about this hotel was the fast WiFi connection. After a couple of weeks of dealing with terrible hotel WiFi at other places in Europe this was a nice change. I was able to remotely connect to my office in North America and actually get some work done. Read moreGenuine Expedia guest review
"Chocolates and cookies for a romantic city break"
Stayed for a short city break after our wedding. Loved the warm chocolate cookies on arrival. The lady on reception also noticed my wife's mehndi so congratulated us on our wedding and we found a card and chocolates in our room later on. Bed was really comfortable, shower was lovely though shame we didn't have a bath tub. The location was great for […] exploring the sites. Read moreGenuine Hotels.com guest review
"Nice hotel for Businessmen"
I stayed on the 7th floor in a deluxe double room. The room and the bathroom were equipped with all that I expected. acclimatization worked well and without noise. The room was quite - no noise penetrated from the busy road. Checking in and out was painless. Wifi was fast enough.Genuine Expedia guest review
"Every bit as good as we expected it to be"
From check in to check out we were very well looked after. Breakfast was very good, the staff were very friendly and attentive, the room was most comfortable, especially the bed and the cookies delicious .Genuine Expedia guest review
"Great new hotel"
On arrival into my lovely room, I discovered that the remote was not working. I called down to reception around 2pm nad then went out until 7pm. Still no remeote. I called again and mainteneance came and changed the battery. The receptionist had clearly forgotten to act upon my first call. Secondly the bedside light bulb had blown and not been changed. […] Thirdly, the shower drain was blocked and meant I had to keep turning shower off as I couldn't clear the drain manually. shame that such a new hotel is not sufficiently maintained. On check out next morning, I told the receptionist who never once apologised for any of the three room problems. Not sure if I will stay at a doubletree anymore, if the staff training is not good. Read moreGenuine Hotels.com guest review
"Problems at first but they got fixed up"
The first two rooms were not so good, the plumbing was not working properly. We were in two different rooms till we were given a room on a different floor and this room was excellent. The staff really went out of their way to make sure we were happy. I plan to stay at this location again soon. The breakfast buffet is just fine and the food is hot.Genuine Expedia guest review
"Hotel close to paddington."
Friendly and helpful staff who made our short weekend break enjoyable. Great start with a warm cookie from reception at check in. Pleasant and comfortable room. Breakfast was good and a reasonable price considering it was in London. We would happily return to this hotel again.Genuine Expedia guest review
"Very helpful staff with a great welcome."
I was there for one night. The room was immaculate, and I had an excellent night's sleep. Staff were extremely helpful with information, and the stay was excellent.Genuine Expedia guest review
"Nice hotel conveniently located in central London"
A very pleasant stay in a clean and comfortable room. A very well maintained and presented modern hotel. Particularly liked the Expresso coffee machine, however, there were no instructions as to how to work it in the room. Also had an excellent large TV screen. Found the staff friendly and approachable.Genuine Expedia guest review
"Well furnished room - hotel in a great location"
The hotel is located about 5 minutes walk from Queensway tube station so is ideally placed for getting around London. It is also opposite Kensington Gardens so great for a walk in a city park. Our room was clean and bright and modern, as was the reception area and restaurant. Staff were helpful and friendly and made us feel welcome on arrival. The hotel […] also has a small car park and we were able to leave our car there for a while after we had checked out of the room, which was very handy. We would happily stay there again. Just one slightly negative comment is that it would have been good to know beforehand that the hotel was outside of the London Congestion Charge area as we were driving and had assumed that it was in the area. Had we known in advance we would have approached it from the West rather than the North and saved ourselves some money. Read moreGenuine Hotels.com guest review
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