"Clean and Convenient"
Room was very clean and comfortable. Breakfast was okay. Desk people were friendly and helpful.Genuine Hotels.com guest review
"Room was clean, but...."
If all you are interested in is a clean room, there is nothing wrong with AmericInn in Schaumburg. I had no problems with the room as it was both clean and comfortable. The things that bothered me, however were: 1) There was no shampoo in my room. I didn't realize it until stepping into the shower. 2) The front desk staff were dressed like maintenance […] workers. In fact, one even jumped over the desk from the lobby to avoid having to walk around the long way to get to the back office. That's just poor taste. 3) Breakfast is served on paper plates. And not the sturdy kind. The ones we all grew up with that don't stand up to any moisture. 4) WORST PART - the hotel is currently undergoing some construction or remodeling and at 3am in the morning I could hear circular saws running. Read moreGenuine Hotels.com guest review
The stay was okay but it was being remodeled and we were right next to it. It was not full but I feel we didn't get the best room available because we used the website to book the room.Genuine Hotels.com guest review
Breakfast food was okay,. Hymi at the front desk was the best!!!!Genuine Hotels.com guest review
"Good overall stay"
Breakfast was good with continental choices PLUS two hot items daily (eggs and something else). Bedroom was a nice size. Bed was big and comfortable. Bathroom was a good size but saw a couple of unpleasant sights. Overall, a good stay. Would stay again.Genuine Hotels.com guest review
Disappointing stay for all the gray reviews. Hotel is under renovation so noise and workers around a lot. Floors always dirty in hallways and ESP in elevators for 3 days straight. Breakfast good but first day eggs were old and crusted and orange juice tasted very watery. Room VERY small and little room to set anything other than on desk. People at desk […] nice but otherwise wouldn't recommend it until at least renovations are done. Read moreGenuine Hotels.com guest review
Hasn't changed since it was a Hampton Inn. Which is good. Plus good improvements happeningGenuine Hotels.com guest review
Very clean, very helpful staffGenuine Hotels.com guest review
Very happy to stayed in this hotel very clean breakfast is good tooGenuine Hotels.com guest review
It seemed the hotel was short staffed. The lady replenishing breakfast was also housekeeping. There were also no water bottles available for purchase in any vending machine on all floors. The room was cozy and clean so that was a plus. And the location is great. 10 minutes was our farthest commute.Genuine Hotels.com guest review
Staff was knowledgable and friendly. Clean and close location to everything. Only complaint was breakfast was very plain even though it was free. Very crowded that day too. Otherwise great place to stay.Genuine Hotels.com guest review
Very comfortable and accommodating. Convenient to all eating and shopping places from grocery stores to department storesGenuine Hotels.com guest review
"Great stay for families"
We stayed only over night en route back home. It was clean, comfortable & convenient. The breakfast was another bonus since we were traveling w/our 2 teenage girls.Genuine Hotels.com guest review
The staff and service was great!Genuine Hotels.com guest review
"A nice place to stay near Chicago"
Overall, our stay went really well. The room was clean, the staff was friendly, and the hotel is easy to get to. I appreciate the free parking, the 45 min ride into the city, but also the opportunity to get to Chicago using public transportation. The hotel was quiet, and the breakfast offered hot items such as eggs, sausage, and french toast. The staff […] was prompt to my request for new sheets due to baby accident on the bed. The only negative thing is that in three days, I could only connect to the free wifi at irregular hours in the morning. My guess is that their band was not too large for many people. I did not contact the front desk about it, so I don't know if they would have been able to fix it. I had three devices, and while it said that it was connected, the pages would not load. Since I don't go for business, I would stay here again. Read moreGenuine Hotels.com guest review
Of course it's not the four seasons but it's a good price, the front desk attendants as well as the breakfast attendant were very helpful, friendly, and cheerful. Great hot and included breakfast in the morning. For the price, I couldn't have asked for more. Only issue was that I called and asked for a wake up call and didn't get one. No worries though, […] set my phone alarm as well. It was probably just an anomaly but I would set a back up alarm just to be safe! Read moreGenuine Hotels.com guest review
Very reliable and restful. Thank you.Genuine Hotels.com guest review
The hotels is located closer to a lot of good restaurants. Room was clean and comfortable. Will consider staying in the same hotel if and when visiting ChicagoGenuine Hotels.com guest review
Pay the extra $20 or so for a room at a nicer hotel. This one is outdated and you can do much better. I didn't even receive maid service. The only positive thing I have to say is that they have a good breakfast.Genuine Hotels.com guest review
The hotel was more run down than I expected but for the price it was OK. The rooms had many items that had been "fixed" but not professionally. The bed was good but the pillows were terrible. The breakfast was good with a lot of variety offered but when I questioned the staff on how to get to various locations...such as the blue line for the train station […] into the city she looked at me like I was speaking Klingon. I finally found a maid who showed me to a computer to get directions. Read moreGenuine Hotels.com guest review
"Very nice clean hotel close to shopping & food"
The hotel staff was very friendly & the hotel was very clean, our breakfast was good. I would stay there again :)Genuine Expedia guest review
The hotel is mediocre. In my room just 1 CFL out of 4 was working (the CFLs in other points were broken). The attendant refused to fix it immediate but only in the morning (not sure how was one going to use the room in night). However, he did offer me a new room, but moving with all unpacked luggage.Genuine Hotels.com guest review
hot water for tea was cold, bathroom supplies missing, food was very stale and cold, coffee was very cold. Not very welcoming.Genuine Hotels.com guest review
"Nice hotel. Comfy beds! :)"
Stuck in the 5/13/14 ORDeal (Chicago airport shut down because of smoking fan in bathroom at Elgin air traffic control facility...seriously...). Needed a place to escape the bedlam at ORD, so booked a room at AmericInn. Stay was great, staff helpful, bed comfy, reasonable rate. The worst part was the cab ride from the airport. TOTALLY taken for a ride […] in more ways than one. $60 one way from the airport! He charged us an additional 50% for being 'out of the city limits' then yelled at me for not giving him a tip. Glad I stuck my ground on no tip because people were telling me they paid between $35 and $45 to get to the hotel from the airport. Jerk. Hotel was great though! Read moreGenuine Expedia guest review
Great place to stay clean great staff but oldGenuine Hotels.com guest review
"Cheap price clean room close to wood field mall"
And right by Wildfire! This hotel was much cheaper than the other online offerings. Glad we stayed here.Genuine Expedia guest review
"Staff is very friendly"
Good warm breakfast served everyday, rooms and hotel are nice and clean. Staff is SUPER helpful and friendly. 30-40min drive to downtown Chicago.Genuine Hotels.com guest review
I chose this hotel based on it being a Suite and there was nothing about it that made it a suite. We were cramped in a room with two queen beds and our other option was a king with a pullout sofa bed.Genuine Hotels.com guest review
Hotel is great location near interstate and Woodfield mall. Staff was very friendly and helpful.Genuine Hotels.com guest review
Very nice stay. No issues. Didn't make it to breakfast but I'm sure it was great. Linen and towels very clean and soft. Towels very bright white. NiceGenuine Expedia guest review
"close to Woodfield Mall!"
Hotel is very clean, and beds and pillows are comfortable. Unfortunately, the breakfast was disappointing. The coffee was weak and watery. The only hot selections were biscuits with sausage gravy and the gravy looked awful. Other selections were packaged danish and muffins, various breads for toasting, a few cereals, a bowl of fresh fruit, and a few […] containers of yogurt. Very few choices for my gluten-free diet. Last time we stayed here, there were eggs, breakfast potatoes and bacon or sausages (can't remember which.) Read moreGenuine Hotels.com guest review
Nice clean hotel. Friendly staffGenuine Hotels.com guest review
I wasn't impressed with the room we got. We got in late so we were to tired to see if we could get a new room. The tub had a big brown smudged on the floor that was gross. On the plus side the breakfast was good.Genuine Hotels.com guest review
Really was happy staying here, best sleep I've had at a hotel in a long time. Was only going to stay two nights but ended up booking a third because of the comfort and convenience. Clean room and quiet, staff was very friendly, and I loved the breakfast.Genuine Hotels.com guest review
It was very pleasentGenuine Hotels.com guest review
"Less than 30 Mins for O'Hare"
Former Hampton Inn in great location with Restaurants nearby and quiet clean rooms.Genuine Expedia guest review
"Nice quit hotel"
very nice. very quit. seemed like new construction. breakfast was a little underwhelmingGenuine Hotels.com guest review
"This will do."
Title says it all. Nothing outstanding here. Hotel is starting to look dated, but still in good shape. Breakfast was acceptable, however stay away from the eggs. Staff was very friendly. Building is easy to miss as there is no signage exposed due to trees.Genuine Expedia guest review
"Very pet friendly."
we enjoyed our stay, service was very friendly and we will stay with you next time we are in Schaumburg.Genuine Hotels.com guest review
I have stayed here in the past when it was under a different hotel chain. I think Americinn will improve the accommodations and I will definitely continue to stay there whenever I come to Chicago. The only recommendation is the food court... if you get there later food is sometimes cold(eggs, etc)Genuine Hotels.com guest review
"Quick trip to Chicago"
We were just looking for a cheaper alternative to staying in the City while we came to town for a show. The check-in guy Joey was fabulous. He told us all sorts of info about the train, parking, fun things to do, and made sure we knew all about breakfast and even gave us some snacks and made us juice when we checked in after our long drive. In the room […] we joked about the "lumpy bed", but it was just a down comforter covered with a sheet and the beds turned out to be real comfortable. Great breakfast. Read moreGenuine Expedia guest review
"Thank You Robert!"
The bed was super comfy, and Robert, one of the front desk people SAVED my night by giving me some free Advil (after we came back from Woodfield, I had a splitting headache). My only complaint...we were downstairs for breakfast at 8am and EVERYTHING was already gone with no hope of anything being refilled. I felt bad cuz' I'd read the note in the elevator […] promising eggs and sausage and told my 3 year old about it. Instead she had a little orange juice and we split one of the last remaining bagels. Read moreGenuine Hotels.com guest review
Outlet where phone and alarm clock was plug into was not working so no wake up call. Breakfast was very good and excellent service.Genuine Hotels.com guest review
"One word: Pathetic"
I reserved a standard room with two double beds via Expedia for a business trip with a non-family member. Upon entering the room I discovered it contained one king bed. I contacted the front desk and was told they weren't informed by Expedia that it was a two bed reservation. I offered to share the confirmation email which clearly stated the reservation […] instructions. The woman working the desk said she would refund our money and we could find another place to stay. No apology, no offer for compensation ... nothing. The air conditioning unit in the unit produced warm, humid air at the lowest "cool" setting. It made for a less than comfortable stay for two adult men sharing one bed. Read moreGenuine Expedia guest review
"Need update compare to comparable price hotel"
Good to stay the night. Have hot breakfast for the price. Smaller bed compare to same price hotel. Bathroom need update.Genuine Hotels.com guest review
We were at a conference that went till 11pm each night we stayed. They staff was friendly and hotel more than suitable for our needs. The free wi-fi and free morning breakfast (eggs, fruit, juice, yogurt...etc) were nice perks!Genuine Hotels.com guest review
"Best staff ever!"
I've stayed at many hotels I was in town for a convention and the hotel staff is the best I've ever experienced! Thy are so helpful and kind every hotel needs a staff like this! I will definitely recommend this!Genuine Hotels.com guest review
"Loved this place"
Great hotel. Very clean.Genuine Hotels.com guest review
"Good times, good people, good rest."
I travelled to Chicago to attend the Tony Robbins seminar which runs from 8:00am to 12:00am for several days. Didn't spend a great deal of time in the hotel room. The breakfast layout was wonderful: warm selections, cereals, waffles, pastries, fruits. The people who worked there were friendly and very helpful. I'd stay there again if I go back.Genuine Expedia guest review
"I would give it another shot at the right price."
When I arrived, I found out someone else was given my room UNDER MY NAME. I was questioned about whether I was myself lol. I finally get another room, under someone else's name and was just happy to get one. I had asked for a room with a refrigerator, was billed for one with a refrigerator (they charge you extra, per day, for refrigerators and microwaves) […] but did not get one in this room. Probably because my room was given to someone else, so the food items that i brought in with me for the next 4 days, were at risk of going bad. The next morning I called again and reminded them about the fridge and they said it would be up in 20 minutes. 30 minutes later I called again because i had to leave to the tony robbins seminar and explained that i had food that needed to go into the fridge before i left for the next 13 hours and they said not to worry, "they would handle it but putting it in the fridge for me" ia said "ok - thank you" and left. When I came back at 2 am the next day, the fridge was there but they never put the food in and you can guess what happened. But to make this shorter, everything else in the hotel was nice and I would try it again for the right price. Either way I make the best of everything. thanks for reading and enjoy your trip. Read moreGenuine Hotels.com guest review
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