Outdated, tired, dump.Genuine Hotels.com guest review
"Carlton Hotel in Bilbao, Spain"
Excellent hotel, good service and classy! Enjoy it vey much, LeoGenuine Hotels.com guest review
"Great comfort and service"
The hotel is very well located and standard very highGenuine Hotels.com guest review
"Lovely hotel, but a bit noisy"
Very smart place, great staff, palatial room and very luxurious, but quite noisy overnight. The plumbing from other rooms of taps being runed on and lavatories flushed was very noticeable. The bed was as wide as it was long, but quite hard.Genuine Hotels.com guest review
"Excellent and very elegant hotel"
Beautiful old fashioned and elegant hotel situated in the heart of Bilbao and just a 10 minute walk away from the Guggenheim. This was my first ever visit to this lovely city. The hotel has a lovely elegant feel to it, the staff are super friendly and the menu and food is excellent. Considering this is a five star hotel, I thought the prices were very […] reasonable. My room was the cleanest hotel room I have ever stayed in. My room was big and well furnished and the bed large and comfortable. This is without doubt one of the best hotels I have ever stayed in and represents excellent value. The staff could not have been more helpful. Well done Harlton Carlton. Read moreGenuine Hotels.com guest review
The Carlton is a lovely luxurious hotel. It is very centrally located next to the Metro, which is good for the old city and within walking distance of the museums.We were given a lovely, comfortable room on a high floor with a little balcony and view over the garden circle. Everywhere was beautifully clean. The staff spoke great English and were very […] helpful. The restaurant is surprisingly small, but we had a lovely dinner there . Highly recommend it. Read moreGenuine Hotels.com guest review
"5 star hotel that lived up to rating"
Excellent hotel in central location. The highlight was the magnificent buffet breakfast, with huge array of foods and really helpful staff.Genuine Expedia guest review
An extremely elegant period hotel which has been tastefully refurbished to a very high standard. First class central location. We will certainly return.Genuine Expedia guest review
"5 out of 5 hotel in Bilbao"
The hotel is superbly located - right next to the shops, a 15 minute walk in one direction to the Guggenheim Museum and a 20 minute walk to the Old Town for glorious pintxo (tapas) in another. What's more - the metro is next to it. Staff are wonderfully helpful and friendly. We will be staying there when when return as two days is not enough to explore […] Bilbao! Read moreGenuine Expedia guest review
"Central with a view"
Beautiful room with a stunning view, right in the heart of the action.Genuine Expedia guest review
"Unbelievable luxury buy"
The Carlton is a superb, last-generation luxury hotel that is perfectly maintained, with an excellent service-oriented staff. I'd stay there again. It is within easy walking distance of the Gugenheim and many other museums for which Bilbao is knownGenuine Hotels.com guest review
"Parking and door service?"
Difficult to park and communicate with door staff.Genuine Hotels.com guest review
"Fantastic hotel and location"
Definitely worth the price and very central. Don't bringa car downtown though, parking is a nightmare.Genuine Hotels.com guest review
"a weekend in Bilbao."
it was a landmark that all should see. if u are luck enough to stay....DO IT. Clean and the most comforatable bed in spain. A Hotel that will never be forgoten.Genuine Hotels.com guest review
Nicely maintained old world comfort. Staff couldn't be more pleasant.Genuine Hotels.com guest review
"Classy traditional hotel"
A classy traditional style hotel in the centre of town, good sevice and breakfast. easy access from the airport, bus drop at the door.Genuine Expedia guest review
"Very good central hotel"
Very good welcome but could not tell me were i could buy an english newspaper. We had a newly decorated room which was nice with very good toiletries. Bed was to hard for me. The hotel had charm.Genuine Expedia guest review
Not quite up to 5* standards but a very comfortable hotel. The service could have been friendlier. Dinner was very average but they did have a function on that night.Genuine Hotels.com guest review
"Excellent amenities and service"
Fantastic room with a MONSTER king-sized bed. Staff very friendly and helpful, all of them spoke English (apart from the chap in the parking garage, but the two of us managed). Parking is a bit limited and pricey. Excellent central position, 30 metres from a metro station linking you to the old town, and a 10 minute walk to the Guggenheim.Genuine Hotels.com guest review
Lovely hotel nice staff. The beds very comfortable and i sleep very soundly.Genuine Expedia guest review
I found the hotel staff quite cool and unfriendly.Genuine Hotels.com guest review
"well located and good"
Good hotel. Staff helpful and friendly. Great location.Genuine Hotels.com guest review
"Perfect city location, with some classic style"
Superb staff (with special mention to Ivan) helped to make this a great 1st weekend to Bilbao - a city reinvented. Hotel was clean, well maintained throughout and in an excellent central position to The Guggenheim, wonderful shopping lane leading to the Old Town as well as the Tapas bars and cafes. The only suggestion would be to make sure you specify […] Double Or Twin beds! Read moreGenuine Hotels.com guest review
Excellent hotel with friendly staff together with a great central location for exploring BilbaoGenuine Hotels.com guest review
"Lovely hotel in excellent location"
The hotel is very grand and in an excellent location - between the Guggenheim and Plaza Nuevo. The front desk person was very friendly and efficient. The only downsides were the air conditioning was not working and you could smell cigarette smoke - obviously there are some smoking rooms in the hotel. However the rooms were lovely and clean and the location […] can't be beaten. Read moreGenuine Hotels.com guest review
"Convenient and comfortable"
The hotel was very convenient to get to from the airport - just two stops on the bus. It is also central and close to both the Guggenheim and Fine Arts Museum. Staff are friendly and very helpful and room was large and comfortable.Genuine Expedia guest review
"Carlton Hotel - perfect location"
Well situated,within walking distance of all sites,plus opposite Metro,taxi rank and buses.Hotel efficient and functional,very quick check in and out.Genuine Hotels.com guest review
"Grande Dame of Bilbao"
We were absolutely delighted with our choice of the Carlton hotel for a three day trip to Bilbao. The location on Plaza Moyua could not have been better for ease of travel to the airport as the bus stops almost outside the door. It was also walking distance to the old town which is full of restaurants and amazing tapas (pintxtos in Basque) bars. We […] walked to the Guggenheim and other places of interest. The area surrounding the hotel was full of lovely stores and numerous local cafes and restaurants - useful for breakfast if you do not want the hotel buffet breakfast. The hotel itself is beautiful. The sumptuous lobby and sweeping staircase reminds one of the grand old hotels of the past. Our bedroom was large, well-appointed, with a fully modernized bathroom. Some plumbing sounds from other rooms could be heard which might bother some people but it was no problem for us. Service, from the concierge to the cafe staff was impeccable. We would definitely choose this hotel again. Read moreGenuine Expedia guest review
Hotel recomendado por un amigo,pero al ver los comentarios en hoteles.com dude,sin embargo lo tomé y me alegro de haberlo hecho.q excelentísimo hotel. Absolutamente todo perfecto. Aparte de ser un bello lugar,esta muy bien ubicado entre el muso Guggenheim y el casco antiguo,zona de compras a 2 calles de la zona de pintxos ( Ledesma). Se paga con gusto […] en un lugar así Read moreGenuine Hotels.com guest review
"Un Clásico en Bilbao, todo fantástico pero...."
Todo perfecto, salvo comentar que el primer día dimos aviso del mal funcionamiento de la caja fuerte de la habitación, por lo visto era falta de pila, nos fuimos (3 días) y no lo solucionaron, siempre muy buenas palabras pero solución cero. Para un hotel de 5 estrellas no es de recibo este fallo.Genuine Hotels.com guest review
"Trevligt men något bedagat"
Vi blev väl bemötta av personalen som gjorde allt för att hjälpa till med råd och bokningar. Hotellet är rent och städat men i behov av renovering.Genuine Hotels.com guest review
Excelente todo. La unica pega es el deterioro en los cuartos de baño debido a la antiguedad del hotelGenuine Hotels.com guest review
Ylimielinen palvelu. Sijainti, siisteys ja huonepalvelu hyvä!Genuine Hotels.com guest review
Katastrofaler Service: eine Zumutung!Genuine Hotels.com guest review
"Meget god beliggenhet"
Business Hotel som ikke passer for turister da det meste var stengt av fasiliteter. Meget god beliggenhet og fine romGenuine Hotels.com guest review
"Klassisk lyx mitt i Bilbao"
Detta är ett klassiskt lyxhotell med marmor och tjocka mattor i lobbyn. Vårt rum var stort och modernt inrett i harmoni med hotellets övriga klassiska stil. Frukostbuffén var generös i en fin lokal. Trevlig personal, mycket att välja på och varm mat tillagas på beställning. Personalen som vi mötte i receptionen och frukostmatsalen pratade engelska (vilka […] få andra i Bilbao gör). Hotellet ligger nära till det mesta: tunnelbanestation och flygbusshållplats utanför, gångavstånd till Guggenheimmuséet, gångavstånd till shopping och restauranggator. Read moreGenuine Hotels.com guest review
Muy bien ubicado, excelente staff, desayuno de lo mejor.Genuine Hotels.com guest review
"Utmerket i Bilbao"
Utmerket,Genuine Hotels.com guest review
"Historical hotel centrally located"
Great hotel. However, we didn't habe hot water in one room and the hotel didn't fix it although we complained about it.Genuine Hotels.com guest review
excellent except the internet wifi was very bad in one room.Genuine Expedia guest review
Bel hôtel mais un peu vieillissant, une rénovation serait apprécié exemple : Literie plus confortable, chasse d'eau non bruyante.Genuine Hotels.com guest review
Hotellin sijainti oli loistava ja henkilökunta osasi tervehtiä ja kiittää suomeksi. Ainoa miinus oli ettei hotellissa ollut tuplasänkyä vaikka olimme romanttisella lomalla.Genuine Hotels.com guest review
Veldig braGenuine Hotels.com guest review
"Bra beliggenhet og fantastisk service."
Meget hyggelig, ble godt mottatt og godt hjulpet med alle spørsmål vi hadde. Enkelte ting var nok litt slitt, men det var morsomt å oppleve et så flott og stilfullt gammelt hotell. En god opplevelse, vil absolutt benytte det igjen hvis jeg noen gang skal tilbake til Bilbao.Genuine Hotels.com guest review
Très bien et bien situéGenuine Hotels.com guest review
Tres bon service , et tres bien situė , en plein centre ville proche de tout et pour un hotel de 5 etoiles je trouve que le prix est correcteGenuine Hotels.com guest review
"CUIDADO SI SE TE OLVIDA ALGO"
IBA TODO BIEN HASTA QUE TRAS SALIR DEL HOTEL Y PAGAR ME DOY CUENTA QUE SE ME HA OLVIDADO EN LA HABITACION LA CADENA CON LA MEDALLA Y UNA PLACA TAMBIEN DE ORO QUE LLEVO POR UNA ENFERMEDAD QUE TENGO. LES LLAMO POR TELEFONO Y ME DICEN QUE ALLI NO HAN ENCONTRADO NADA A LO CUAL LES CONTESTO QUE NO ES QUE CREA QUE ME LO HE DEJADO SINO QUE SE CON TODA SEGURIDAD […] QUE SE HA QUEDADO EN LA HABITACION Y LES DIGO DONDE LO DEJE. PUES BIEN, DESPUES DE VOLVER A HABLAR CON ELLOS ME HE QUEDADO SIN CADENA, MEDALLA Y CHAPA. UNA PENA EN UN HOTEL DE 5 ESTRELLAS. Read moreGenuine Hotels.com guest review
Esperaba que en un hotel de esta categoría, hubiera zapatillas. No me llevé las mías...Genuine Hotels.com guest review
Hotellet ligger helt i sentrum med gåavstand til nesten alt en vil se og oppleve i Bilbao. Meget god service og hjelpsomt personale. Kan anbefales på det beste.Genuine Hotels.com guest review
"hotel storico e di prestigio"
Sono stato ospite con mia moglie per una settimana e quindi ho potuto apprezzare questo albergo nel suo complesso con esclusione del ristorante dove non abbiamo mai pranzato. L'hotel che si vanta di una lunga frequentazione da parte dello scrittore Hemingway ,conservando intatta la sala del bar dove soleva passare parte del suo tempo , si presenta maestoso […] e sorprende soprattutto per la splendida sala rotonda con vetrata al soffitto. Le stanze verso l'esterno sono ampie e spaziose con un mobilio curato e gradevole. I bagni assolutamente in linea con la classificazione dell'hotel. Il servizio in camera di buon livello e quello alla reception molto collaborativo e gentile. L'unico difetto riscontrato era nel caldo un po' eccessivo nelle camere anche se le finestre erano apribili per un ricambio di aria Read moreGenuine Expedia guest review
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