The hotel was outstanding and the location was perfect for the event we attended and the surrounding area! The staff was extremely courteous and helpful. The only knock we had was difficulty with our toilet that maintenance came up twice for. Would definitely stay again!Genuine Hotels.com guest review
"Disappointing and not as luxurious as promised"
My husband and I were very disappointed with out stay at the Langham. We live in the Boston area and escaped to the Langham for a 24-hour babymoon before the birth of our second child. The hotel is lovely and our deluxe king room was clean and nicely appointed. However we were hugely disappointed that both the listing on this website and also the guest […] services binder in the hotel room state that the hotel offers "pay movies" and in fact it does NOT. The TV is outdated and the cable system is positively archaic. So we were unable to catch up on any recent movies, which we had really hoped to do. The concierge offered us an HDMI cable to hook up a laptop to the TV but we hadn't brought a laptop because the hotel promised to have movies available! Our second disappointment was in the quality of the room service for the premium price. Service was friendly and the food arrived in a timely fashion, but the "freshly baked cookies" were stale and the other dishes we ordered were edible but phenomenally overpriced for the mediocre quality. I had been hoping to tell the hotel staff of my disappointment in our stay, but when we checked out the next morning, the woman behind the desk did not even ask how our stay was. It is safe to say that we would have had a better experience for what we were looking for (a movie marathon fueled by tasty room service) at a hotel that would have cost much, much less. We will not be staying at the Langham again and I will never recommend it to anyone. Read moreGenuine Hotels.com guest review
"Great hotel. Phenomenal service."
The Langham was incredible. Our room was spotless. The neighborhood is awesome. Short walk to Quincy Market, another 5 minutes to the North End. We had a couple massage in the spa, and drinks at Bond. Warning, after about 11pm on a Saturday Bond turns into a legit hip hop club, complete with hoochie mamas in skin tight club gear and 50 Cent look-a-likes. […] That aside, our stay was GREAT. We will certainly look to The Langham first the next time we visit Boston. Read moreGenuine Hotels.com guest review
"Lives up to Star Rating"
I felt like I was staying in luxury at The Langham! I really felt they lived up to their star rating. The staff was very nice, the housekeepers were great with the turn down service, it was a lovely addition. They have a very cool bar called Bond connected to the hotel, which is in an old vault from the bank the hotel was remodeled from. Everything […] was very nice and well put together. I would definitely recommend this hotel. Read moreGenuine Hotels.com guest review
"Great location, great little get-away"
We were really impressed with all the nice little touches: nice lobby, smelled wonderful, turn down service with slippers, water bottles in car for the ride home. Fitness center, pool and hot tub were lovely as well. Just a nice experience. We hope to come back soon!Genuine Hotels.com guest review
"trip to boston"
We had a very enjoyable time. The hotel was closer the the sites than we expected. Would stay there again. Staff was very helpful whenever we had any questions and they followed up to make sure thing were good.Genuine Hotels.com guest review
"Celebrating the holiday with best friends"
Our stay at the Langham was top quality from the minute we arrived. Everyone was very helpful, friendly, very kind and went out of their way to make our stay special. Our room was spacious and very clean. Comfy bed & pillows. Nightly turn down service with chocolates too. The Spa, Gym, and Pool facilities at the Langham are top notch. The Bond restaurant […] and champagne brunch are not to be missed. The hotel is very close walking distance to the Wharf, Faneuil Hall, Boston Commons, as well as many great eateries and historic pubs. Boston is a great city. The Langham is a perfect place to stay! Read moreGenuine Hotels.com guest review
Great hotel but the room service took literally 1 hour for a turkey sandwich, no fries, or chips!Genuine Hotels.com guest review
My wife and I have stayed at a lot of boston hotels, this hotel was by far the best and will stay there from now on !!! The people from the front desk to the people that clean the rooms are so friendly, we ate at the bond two nights and one morning, the waitress could not be any friendlier, the food was excellent and fast...Genuine Hotels.com guest review
Very modern and upslace. Good location. Good sevice. Would stay there againGenuine Hotels.com guest review
The room was very small, with too much furniture stuffed into it. The bed was very comfy, the bathroom ok, the towels ok, not great. Except for the concierage and doorman, both of whom were helpful and delightful, the staff at the front desk and "restaurant area" (there is virtually no lobby) were surly at best. We travel extensively. We will not be […] returning to the Langham.It was not worth the expense or the attitude that was attendant to it. Read moreGenuine Hotels.com guest review
One word.....AMAZING!Genuine Hotels.com guest review
This was my first time at the Langham and I plan to stay there again on future business trips to BostonGenuine Expedia guest review
"Close to Quincy markets and harbor"
Very nice beautiful room and good serviceGenuine Expedia guest review
"Great hotel and awesome location"
Check in was a breeze, and room was clean and very comfortableGenuine Expedia guest review
A beautiful hotel. Great location, services, and amenities. Was in town for football game. Spent one night here in Boston. Spent next night at Holiday Inn Express near Stadium that actually cost us more money per night to avoid long drive back to hotel. We regretted it. While it was clean it might as well have been a welfare hotel compared to the Langham. […] Well worth. Will stay here from now on while in Boston. Read moreGenuine Expedia guest review
"A very nice Hotel very nearly hidden away."
The Langham's almost hidden back there behind Downtown Crossing, but certainly worth any walk back and forth. It's the old Federal Reserve Bank Building and has some great rooms in it! And this trip, we booked through Expedia and altho they have "inside" rooms, we got a great king bed room on the 5th floor over looking the small park outside. No "Expedia […] room" at this Hotel. Their bar isn't one of the great hotel bars, too bad. Of course they are very famous for their Sunday Brunch, and separately, their chocolate brunch. And we'll be back two weeks reserving a block of rooms for a special occasion! Read moreGenuine Expedia guest review
Great service, beautiful decent size rooms.Genuine Hotels.com guest review
"Best service I've had in years"
From the front door welcome, to the spa attendant, to the restaurant staff, to the turndown service - 1st class all the way.Genuine Expedia guest review
Pleasantly suprised with lobby. Beautiful room. Very comfortable. Enjoyed our stay. Nov. 2013Genuine Expedia guest review
"Elegant hotel with beautiful rooms."
Hotel was great and staff pleasant and professional. We were upgraded to a suite on arrival and it was roomy and beautiful. The only complaints we had were that the robes and towels were extremely rough which was surprising given the overall quality of the hotel. The other thing that we thought was strange was that there were no restrooms in the section […] of the hotel which contained the dining area and the bar. You had to go all the way back to by the check-in desk. Otherwise the stay was great and we would definitely stay there again. Also, we went to the Sunday brunch and it was outstanding. Read moreGenuine Expedia guest review
Service was great. Food was delicious. chocolate buffet amazed.Genuine Hotels.com guest review
Great service from the moment we walked through the doorGenuine Expedia guest review
"Beautiful hotel, but staff set it apart!"
Wonderful experience! The staff was incredibly respectful, kind and hospitable. From check-in, to room service, to house keeping. Top notch experience. We arrived early, they stored our luggage, called when our room was available (2 hours before official check-in time). Provided umbrellas when we inquired where we could go purchase them for our morning […] walk. Read moreGenuine Expedia guest review
Went there for a quick weekend visit. The hotel was great.Genuine Hotels.com guest review
"Very Nice Place To Stay"
We stayed there for one night before getting on a cruise ship. The hotel is very nice as well as the staff. Great location.Genuine Expedia guest review
"Great place in Financial District"
The hotel is nice and comfortable. The front desk folks were incredibly friendly and helpful. The room was nice for an older building. I would have liked it if I could open the window to get some fresh air. Be forewarned that walking around the area late at night, it seems like there are more homeless people than there have been in the past, which is […] why I think the surrounding neighborhood grade is lower. Read moreGenuine Hotels.com guest review
Very convenient location. The staff is wonderful. I stayed in room 343 and there was a lot of noise outside my room very early in the morning on and off. Aside from that, it was perfect.Genuine Hotels.com guest review
"Very nice hotel and great location."
I was on business and the location of this hotel was right in the middle of all my clients meetings. Plus, it is a very nice hotel.Genuine Expedia guest review
"Exactly what the Dr ordered !"
Great set up, extremely friendly and professional staff, nice rooms, comfortable beds. Only two reasons this wasn't 5 across the board. They were doing some work on the outside of the hotel (and they let you know in a letter in your room) but at 8 am on a Sunday was a little early and it could be heard by a light sleeper. The directions back and forth […] from the parking through the hotel to the front desk were a little confusing. I know its a bit picky but got lost going to and from our car. Read moreGenuine Expedia guest review
"Excellent downtown location"
Superb. Pricey but worth it.Genuine Hotels.com guest review
"When Service Counts"
This is a fine hotel. The desk staff welcomed us warmly, recognized that it was our anniversary, sent up a very nice welcome tray and, in general, did what fine hotels do for returning guests. But the real test of a service team is how they respond when things go wrong. Through a series of odd circumstances, we were terribly overcharged for dinner and […] signed the check, not noticing the problem until checkout. The staff recognized the problem and comped the charge. I highly recommend the Langham. Read moreGenuine Hotels.com guest review
I had a fantastic experience.Genuine Expedia guest review
"Luxury in Downtown Boston"
This was a lovely hotel with all the amenities one could ask for.Genuine Expedia guest review
"Weekend in Boston"
There are few "pefect" weekends. The temperature was 70, the sun was shining and the hotel was bustling with the excitement of a wedding. A smile greeted us as we checked in. Our room was beautifully appointed. The Langham always offers clean and comfortable accomodations and the combination of the weather and the hotel atmosphere made for a perfect […] romantic weekend. Read moreGenuine Hotels.com guest review
I lived in Boston for 12 years and NYC for 14 and found this hotel very charming. I would definitely stay there againGenuine Hotels.com guest review
The hotel was excellent, but certainly not worth $650. a night. Especially for a queen size bed. On this trip we stayed at hotels from Quebec to Boston, and received far better rooms for much less money. Yes, I realize that Boston is expensive, but I would choose one of the boutique hotels that we have used in the past on our next visit.Genuine Hotels.com guest review
"Nice room great location"
I was familiar with this area of the city so this hotels location was perfect. I thought hotel was wonderful, very clean and classy. Only thing I hoped they would have had was vending machines... small and silly convenience...Genuine Expedia guest review
"Trip to Boston"
It was great! We went to Fenway Park and toured all of Boston. The Langham was beautiful!Genuine Expedia guest review
I liked it so much that I sayed there again a week later on my way back from Martha's Vineyard.Genuine Hotels.com guest review
"Great location, classy digs"
A fabulous experience, very well appointed rooms. I loved the dual housekeeping service, the second round of which was the turn-down service -- very nice touches, leaving a lamp on, moving the TV remote next to the bed at the end of the day, just a really nice sensibility came through in the service delivery.Genuine Expedia guest review
"Great hotel close to many hot spots"
The Langham was a great choice for a weekend getaway for my anniversary. Within walking distance is Quincy / Faneuil Hallmarket which means lots of pubs, restaurants and shopping. We ate a few minutes away at Legal Seafood and a quick walk to Faneuil Hall brought us to a horse drawn carriage ride. Great hotel and nice place to spend a weekend.Genuine Expedia guest review
"Visit to Boston"
The hotel is beautiful and luxurious. The staff are very helpful and informative.Genuine Expedia guest review
It was a great hotel, and the price was 200.00 for the night. Location was perfect!!!!Genuine Hotels.com guest review
"Great hotel and Staff. Helpful with everything."
The staff was exceptional. They personally helped you and did not pass you off. I am allergic to down, and there were down pillow and comforter on bed. When asked, they immediately changed to non down.Genuine Expedia guest review
Very quiet, well-appointed rooms and friendly staff.Genuine Hotels.com guest review
"Small Rooms with Amazing Staff"
Stayed for Labir Day weekend with my mom and the hotel was perfect. Extremely helpful and courteous staff; great location in financial district; rooms were small but comfortable.Genuine Hotels.com guest review
"It was the most relaxing stay in Boston!"
I just loved the pool, hot tub and excersize room. Just a short walk to Quincy Market. I recommend any one coming in for a business trip to stay at the Langham!Genuine Expedia guest review
"Great old school hotel in downtown."
Phenomenal is the word. Every thing about the stay is great. every small little touch of personalisation is great. The only problem was the WiFi. For 13$ a day it was expensive, and speed was really mediocre. But the problem is expedia, where they mention it as Free. Hotel was helpful to make it complementary.Genuine Expedia guest review
"More of a 2 star hotel. Will not recommend"
Not a pleasant one. We arrived and parked in parking deck that was titled"hotel parking". After checking in I inquired about the parking ticket and the man at front desk said I had to pay the public parking fee because I parked the car myself. Very non caring and futile in his approach. I complained to concierge who took ticket and parked the car in […] hotel spots. The Concierge was so nice and wonderful. Unnecessary of this man in front desk to worry me so. I was so upset. We saw a bar in lobby restaurant but was told they didnt serve drinks. Were told to go to the restaurant upstairs. We didnt want to do that and at that point we were offered wine or beer (the only drinks they served). Why didnt this employee say that to begin with? OMG. This was really getting worst. As we are at lobby waiting for my daughter housed at the Elliot, we were bombarded with a loud party in the restaurant/bar area. Just Awful!!! The people parading back and forth. This hotel was extremly loud and service except for the doorman and the concierge (wonderful guys) was real bad. My first time there and my last. I dont think I will be back. Very dissapointed as was my friend. The stay was not worth what I paid for. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )