"A+ Location but Cold Service"
Location is great but for a 5 star hotel in Boston, we found the service to be cold and somewhat unwelcoming.Genuine Hotels.com guest review
Great hotel, great staff. 5 stars in my book.Genuine Hotels.com guest review
Friendly service but pretty unsatisfactory in terms of results. Didn't get in room until almost 6pm! No offer of even free drink after sitting in bar for almost 4 hours waiting for the room to be ready. Asked for late check out and was grudgingly given an extra hour.Genuine Hotels.com guest review
The carpet in our room was dirty and stained. The room was not nearly as nice as the lobby. The staff was very nice and helpful.Genuine Expedia guest review
This hotel is one of the best I have stayed at in many years. The staff is the best in the business. The were courteous, helpful and friendly.Genuine Hotels.com guest review
"Elegance and friendliness"
We stayed at this hotel for 2 nights while visiting our children who had just moved to Boston. The hotel met our needs in every way. It is a short walk to Quincy market, and is well located for subway access.The hotel is elegant and at the same time, there is a quiet , inviting, sense of calm in the lobby . The staff were very friendly and accomodating. […] I especially enjoyed the beautiful pool because the weather was hot and I wanted to take my grandaughter swimming. It was lovely and I noticed that it was equipped to meet the needs of guests who have handicaps. The restaurants are also beautiful and we enjoyed the Sunday brunch. I would surely stay here again. Read moreGenuine Hotels.com guest review
"Great Place to stay"
Great service, great location extremely clean and comfortable. Best place to stay in the area hands down.Genuine Hotels.com guest review
I read all reviews before booking and they were spot on! One even told about the 9th floor view, room 909. Guess what room we had? Yep, very nice view, I recommend highly.Genuine Expedia guest review
This hotel is incredibly beautiful and will not disappoint.Genuine Hotels.com guest review
"The best hotel I have ever experienced in the U.S."
The best hotel I have ever experienced in the U.S. The cost is very reasonable but the service, atmosphere, facilities are all excellent. I will definitely revisit it.Genuine Expedia guest review
"Friendly and Helpful"
My husband and I were very satisfied with staying at the Langham. The personnel from the Concierge to the Maid were very accommodating and helpful. The location is in the business area, but was close to the sights we were interested in.Genuine Hotels.com guest review
"Great for a walk to Fanuel Hall."
Wonderful service ! Beautifully appointed ! We will return .Genuine Hotels.com guest review
The Langham in Boston was not only a great location but the quality of the hotel was second to none! The staff was very friendly and courteous and it was just an all around great experience. The pool and spa were beautiful. I like that they also have 24hr access to the gym. Its literally in the middle of everything so its very convenient.Genuine Hotels.com guest review
"Very comfortable, Great Service"
The hotel was in a great location and was very beautiful and comfortable. The room was spacious and clean, and the staff was very friendly and accommodating. I would definitely stay here again, and will look into other Langham locations when I travel to other cities!Genuine Hotels.com guest review
Wonderful location and family friendlyGenuine Hotels.com guest review
"First visit to Boston in 20 years"
The hotel was lovely. The lobby made me feel like we were in the wrong place because it was far more elegant than places I usually choose. (I am "thrifty"). The staff was delightful and the rooms spacious, lovely and inviting. Make the Langham YOUR choice!Genuine Expedia guest review
The Langham Hotel is a jewel in Boston's financial district. Would recommend to friends and definitely stay again! Love the pink taxi!Genuine Expedia guest review
"Only a 10 min walk to quincy market"
This is a beautiful hotel, just a short wak to the pier and quincy market. Its a little pricey but its really nice, short walk to china town. Dunkin donuts not far from the hotel. If you want to eat at a great place in quincy market go to durgin park, great food.Genuine Expedia guest review
The staff were very friendly and helpful and the rooms were very clean and comfortable. The hotel is very close to local attractions and the North End. The pool and gym were awesome!Genuine Hotels.com guest review
Best customer service I've ever had at a hotel.Genuine Hotels.com guest review
The Langham was and outstanding hotel that provided excellent service, great rooms, and plenty of activities to do with in walking distance to the location. A definite must stay!Genuine Hotels.com guest review
Great hotel with a great price. Although in the business district it was only a five minute walk to Quincy Market. Staff were very helpful and accommodating. Our only complaint was a slow sink drain.Genuine Hotels.com guest review
"Love love love"
The hotel was amazing. We arrived and we were upgraded for free. The hotel is gorgeous. Short walk to Faneuil and to the North End, which is just fabulous. The amenities are amazing. Service was incredible. Will definitely stay again. And will definitely recommend....Genuine Expedia guest review
"Exceeded all expectations!"
A luxury hotel with access to Boston's best locations. Close to transportation, historic sites and colleges. Walking distance to almost everything! They pay attention to detail and make you feel welcome!Genuine Hotels.com guest review
"will be back!"
Enjoyed the stay at the Langham immensely.Will be back.Genuine Hotels.com guest review
The staff was a bit rude with a bad attitude and food was severely overpriced.Genuine Hotels.com guest review
The hotel and staff was wonderful. Will definitely be back!Genuine Hotels.com guest review
"Great Place to Stay in Downtown Boston"
The Langham is a very elegant, upscale hotel located in the financial district of Boston, and we really loved our stay there. We stayed on a Friday night, and it was so quiet and peaceful at night, even though it is in the center of the city, because all the banks are closed in the evening so the streets are very quiet. Great for sleeping!. I loved […] that about it. Yet it's only a short distance walking to Faneuil Hall and TD Garden, which is where we were going to a Rolling Stones concert. I asked if we could have a room with a great view of the city when we checked in, and they upgraded us with no problem, to the 9th floor, the top floor of the hotel, and the view was amazing. The bathroom was spotless and the bed linens super high count and soft. Totally a great experience. Read moreGenuine Expedia guest review
You have a terrific hotel. A great combination of high end design and friendly atmosphere. The staff was very accommodating. Thank you. We will definitely be back.Genuine Hotels.com guest review
"Great location...walking distance to everything!"
Great location, very nice hotel. We were impressed walking in the hotel, we felt like movie stars being in such a classy place! The staff was very friendly. We would definitely stay there again.Genuine Expedia guest review
Great hotel. Great restaurants. Great location. Five starsGenuine Expedia guest review
"First class stay in Boston"
This hotel is for those of us who appreciate excellence in accommodations and service. Bravo !!Genuine Expedia guest review
"My new favorite Boston Hotel"
It was a last minute business trip, I usually stay at another hotel, but the Langham Boston is my new favorite. Everything was done so beautifullyGenuine Expedia guest review
would go againGenuine Hotels.com guest review
"Vacation like the 1%"
The Langham is a very high end luxury hotel, with a great reputation that it has certainly earned. Every member of the staff is impeccable with their service, from the front desk staff to the person that does the turndown service to your room ( freshens up everything, leaves slippers by the bed and delicious dark chocolate on the bed.) This hotel was […] so lovely that it will be hard to think about ever going to a budget hotel again. Lucky for my wallet, I stayed here during a 20% off sale. If you get the chance,stay. Read moreGenuine Expedia guest review
"Would Stay again"
We had a lovely time. pool was great for the kids, staff very accommodating, room spacious. Great location!Genuine Hotels.com guest review
"Very Convenient to attractions and restaurants"
The langham was a very nice hotel. The check-in was rather lengthy, but the rooms were nice and clean and the hotel was quiet. The hotel is close to Quincy Market and other sites. Some of the concierges were not particulary helpful, but the hotel overall was very good.Genuine Hotels.com guest review
felt ignored --- and it is so easy to wander in late at night i wonder about securityGenuine Expedia guest review
This is a nice hotel in a great location in Boston. The room was clean and spacious, and the bed comfortable. We got great service from the bellhops, who took care of not only our luggage but also our bikes. The front desk attendants were a little less attentive. After we got to the front of the line, we probably stood there for 10 minutes while the […] 2 working attendants answered phone call after phone call (not making eye contact with us, just holding up a finger to say "just a minute" over and over). There was a 3rd attendant who just stood there doing things on a computer without looking up. That's kind of frustrating after 6 hours straight in the car and really needing to use the bathroom. I don't think of myself as overly demanding, but it'd be nice if hotel desk staff (especially a good hotel) would realize that the guest standing in front of them should at least be given some consideration in a scenario like that. Read moreGenuine Hotels.com guest review
"40th birthday get-a-way"
My husband and I took a trip to Boston to celebrate his 40th birthday. The Langham was beautiful snd the staff was very helpful. Located in the Financial District the location was perfect within walking distance of the T, Boylston Street, Boston Common, Quincy Market, China Town, the famous North End and the Aquarium. The Financial District is a ghost […] town on weekends, it was very quiet and a nice surprise. Restaurants, coffee & sandwich shops in the immediate area are closed on weekends not a big deal as there were so many other choices still within close proximity. The little extras provided by the hotel were very nice, chocolates and lemonade upon arrival, turn down service with fresh bottles of water and ice provided, free newspaper of your choice. We wouldn't hesitate to stay here again. Read moreGenuine Hotels.com guest review
"Wonderful experience with a touch of history."
Everyone greeted me. They were kind and wanted to make my stay comfortable. I will stay there again.Genuine Expedia guest review
"beautiful hotel centrally located"
We found the staff to be helpful and attentive. The room was beautiful, and we felt truly pampered each day during our stay.Genuine Expedia guest review
"Gorgeous Property - Pricey Amenities"
The Langham clearly takes customer service seriously. Every staff member, including the Desk Clerk, Bell man, Door man, concierge, and housekeeping staff was wonderful. My only complaint was the nickel and diming for amenities that should be free. I paid top dollar for our room, and was shocked that they wanted an additional $18 for high-speed internet, […] and the computers in their business center cost an astonishing 30 cents PER MINUTE! Left a bad taste in what was otherwise a wonderful stay in a beautiful city. Read moreGenuine Hotels.com guest review
Smallish rooms; interesting location but it is the financial district so kind of empty in immediate surroundings... Many businesses base their hours on a 9-5 week; Great staff; beautiful hotel.Genuine Hotels.com guest review
Our stay was made enjoyable and stress free with the Langham's accommodating, helpful staff.( Particularly the guy at the front door and the man who checked us in ) Directions to desired destinations were helpful and easy to follow!Genuine Hotels.com guest review
"Awesome... as always."
Always a wonderful stay at Langham! Thanks for the snacks :)Genuine Hotels.com guest review
"excellent location to new convention center"
extremely comfortable room good wifi in the lobby and common areas excellent clam chowder for lunch great location in post office square we could walk to the new convention center and Tufts medical centerGenuine Hotels.com guest review
Very nice hotel and courteous staff. Great lounge with extraordinary decor (Bond). Just wish room was a bit bigger.Genuine Hotels.com guest review
"A very welcoming hotel."
My daughter and I felt at home as soon as we walked into the hotel. The staff is friendly and helpful and the hotel room and common area were inviting and comfortable. Their lounge/coffee bar area is a great place to sit down with the Sunday newspaper and enjoy a latte.Genuine Expedia guest review
"Good for convention-goers"
Very nice, spacious and quiet room with very comfortable bed and good bathroom. The staff were very attentive and accommodating.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )