The room was very small, with too much furniture stuffed into it. The bed was very comfy, the bathroom ok, the towels ok, not great. Except for the concierage and doorman, both of whom were helpful and delightful, the staff at the front desk and "restaurant area" (there is virtually no lobby) were surly at best. We travel extensively. We will not be […] returning to the Langham.It was not worth the expense or the attitude that was attendant to it. Read moreGenuine Hotels.com guest review
Room was quiet and very comfortable.Genuine Expedia guest review
One word.....AMAZING!Genuine Hotels.com guest review
This was my first time at the Langham and I plan to stay there again on future business trips to BostonGenuine Expedia guest review
"Close to Quincy markets and harbor"
Very nice beautiful room and good serviceGenuine Expedia guest review
"Great hotel and awesome location"
Check in was a breeze, and room was clean and very comfortableGenuine Expedia guest review
A beautiful hotel. Great location, services, and amenities. Was in town for football game. Spent one night here in Boston. Spent next night at Holiday Inn Express near Stadium that actually cost us more money per night to avoid long drive back to hotel. We regretted it. While it was clean it might as well have been a welfare hotel compared to the Langham. […] Well worth. Will stay here from now on while in Boston. Read moreGenuine Expedia guest review
"A very nice Hotel very nearly hidden away."
The Langham's almost hidden back there behind Downtown Crossing, but certainly worth any walk back and forth. It's the old Federal Reserve Bank Building and has some great rooms in it! And this trip, we booked through Expedia and altho they have "inside" rooms, we got a great king bed room on the 5th floor over looking the small park outside. No "Expedia […] room" at this Hotel. Their bar isn't one of the great hotel bars, too bad. Of course they are very famous for their Sunday Brunch, and separately, their chocolate brunch. And we'll be back two weeks reserving a block of rooms for a special occasion! Read moreGenuine Expedia guest review
Great service, beautiful decent size rooms.Genuine Hotels.com guest review
"Best service I've had in years"
From the front door welcome, to the spa attendant, to the restaurant staff, to the turndown service - 1st class all the way.Genuine Expedia guest review
Pleasantly suprised with lobby. Beautiful room. Very comfortable. Enjoyed our stay. Nov. 2013Genuine Expedia guest review
"Elegant hotel with beautiful rooms."
Hotel was great and staff pleasant and professional. We were upgraded to a suite on arrival and it was roomy and beautiful. The only complaints we had were that the robes and towels were extremely rough which was surprising given the overall quality of the hotel. The other thing that we thought was strange was that there were no restrooms in the section […] of the hotel which contained the dining area and the bar. You had to go all the way back to by the check-in desk. Otherwise the stay was great and we would definitely stay there again. Also, we went to the Sunday brunch and it was outstanding. Read moreGenuine Expedia guest review
Service was great. Food was delicious. chocolate buffet amazed.Genuine Hotels.com guest review
Great service from the moment we walked through the doorGenuine Expedia guest review
"Beautiful hotel, but staff set it apart!"
Wonderful experience! The staff was incredibly respectful, kind and hospitable. From check-in, to room service, to house keeping. Top notch experience. We arrived early, they stored our luggage, called when our room was available (2 hours before official check-in time). Provided umbrellas when we inquired where we could go purchase them for our morning […] walk. Read moreGenuine Expedia guest review
Went there for a quick weekend visit. The hotel was great.Genuine Hotels.com guest review
"Very Nice Place To Stay"
We stayed there for one night before getting on a cruise ship. The hotel is very nice as well as the staff. Great location.Genuine Expedia guest review
"Great place in Financial District"
The hotel is nice and comfortable. The front desk folks were incredibly friendly and helpful. The room was nice for an older building. I would have liked it if I could open the window to get some fresh air. Be forewarned that walking around the area late at night, it seems like there are more homeless people than there have been in the past, which is […] why I think the surrounding neighborhood grade is lower. Read moreGenuine Hotels.com guest review
Very convenient location. The staff is wonderful. I stayed in room 343 and there was a lot of noise outside my room very early in the morning on and off. Aside from that, it was perfect.Genuine Hotels.com guest review
"Very nice hotel and great location."
I was on business and the location of this hotel was right in the middle of all my clients meetings. Plus, it is a very nice hotel.Genuine Expedia guest review
"Exactly what the Dr ordered !"
Great set up, extremely friendly and professional staff, nice rooms, comfortable beds. Only two reasons this wasn't 5 across the board. They were doing some work on the outside of the hotel (and they let you know in a letter in your room) but at 8 am on a Sunday was a little early and it could be heard by a light sleeper. The directions back and forth […] from the parking through the hotel to the front desk were a little confusing. I know its a bit picky but got lost going to and from our car. Read moreGenuine Expedia guest review
"Excellent downtown location"
Superb. Pricey but worth it.Genuine Hotels.com guest review
"When Service Counts"
This is a fine hotel. The desk staff welcomed us warmly, recognized that it was our anniversary, sent up a very nice welcome tray and, in general, did what fine hotels do for returning guests. But the real test of a service team is how they respond when things go wrong. Through a series of odd circumstances, we were terribly overcharged for dinner and […] signed the check, not noticing the problem until checkout. The staff recognized the problem and comped the charge. I highly recommend the Langham. Read moreGenuine Hotels.com guest review
I had a fantastic experience.Genuine Expedia guest review
"Luxury in Downtown Boston"
This was a lovely hotel with all the amenities one could ask for.Genuine Expedia guest review
"Weekend in Boston"
There are few "pefect" weekends. The temperature was 70, the sun was shining and the hotel was bustling with the excitement of a wedding. A smile greeted us as we checked in. Our room was beautifully appointed. The Langham always offers clean and comfortable accomodations and the combination of the weather and the hotel atmosphere made for a perfect […] romantic weekend. Read moreGenuine Hotels.com guest review
I lived in Boston for 12 years and NYC for 14 and found this hotel very charming. I would definitely stay there againGenuine Hotels.com guest review
The hotel was excellent, but certainly not worth $650. a night. Especially for a queen size bed. On this trip we stayed at hotels from Quebec to Boston, and received far better rooms for much less money. Yes, I realize that Boston is expensive, but I would choose one of the boutique hotels that we have used in the past on our next visit.Genuine Hotels.com guest review
"Nice room great location"
I was familiar with this area of the city so this hotels location was perfect. I thought hotel was wonderful, very clean and classy. Only thing I hoped they would have had was vending machines... small and silly convenience...Genuine Expedia guest review
"Trip to Boston"
It was great! We went to Fenway Park and toured all of Boston. The Langham was beautiful!Genuine Expedia guest review
I liked it so much that I sayed there again a week later on my way back from Martha's Vineyard.Genuine Hotels.com guest review
"Great location, classy digs"
A fabulous experience, very well appointed rooms. I loved the dual housekeeping service, the second round of which was the turn-down service -- very nice touches, leaving a lamp on, moving the TV remote next to the bed at the end of the day, just a really nice sensibility came through in the service delivery.Genuine Expedia guest review
"Great hotel close to many hot spots"
The Langham was a great choice for a weekend getaway for my anniversary. Within walking distance is Quincy / Faneuil Hallmarket which means lots of pubs, restaurants and shopping. We ate a few minutes away at Legal Seafood and a quick walk to Faneuil Hall brought us to a horse drawn carriage ride. Great hotel and nice place to spend a weekend.Genuine Expedia guest review
"Visit to Boston"
The hotel is beautiful and luxurious. The staff are very helpful and informative.Genuine Expedia guest review
It was a great hotel, and the price was 200.00 for the night. Location was perfect!!!!Genuine Hotels.com guest review
"Great hotel and Staff. Helpful with everything."
The staff was exceptional. They personally helped you and did not pass you off. I am allergic to down, and there were down pillow and comforter on bed. When asked, they immediately changed to non down.Genuine Expedia guest review
Very quiet, well-appointed rooms and friendly staff.Genuine Hotels.com guest review
"Small Rooms with Amazing Staff"
Stayed for Labir Day weekend with my mom and the hotel was perfect. Extremely helpful and courteous staff; great location in financial district; rooms were small but comfortable.Genuine Hotels.com guest review
"It was the most relaxing stay in Boston!"
I just loved the pool, hot tub and excersize room. Just a short walk to Quincy Market. I recommend any one coming in for a business trip to stay at the Langham!Genuine Expedia guest review
"Great old school hotel in downtown."
Phenomenal is the word. Every thing about the stay is great. every small little touch of personalisation is great. The only problem was the WiFi. For 13$ a day it was expensive, and speed was really mediocre. But the problem is expedia, where they mention it as Free. Hotel was helpful to make it complementary.Genuine Expedia guest review
"More of a 2 star hotel. Will not recommend"
Not a pleasant one. We arrived and parked in parking deck that was titled"hotel parking". After checking in I inquired about the parking ticket and the man at front desk said I had to pay the public parking fee because I parked the car myself. Very non caring and futile in his approach. I complained to concierge who took ticket and parked the car in […] hotel spots. The Concierge was so nice and wonderful. Unnecessary of this man in front desk to worry me so. I was so upset. We saw a bar in lobby restaurant but was told they didnt serve drinks. Were told to go to the restaurant upstairs. We didnt want to do that and at that point we were offered wine or beer (the only drinks they served). Why didnt this employee say that to begin with? OMG. This was really getting worst. As we are at lobby waiting for my daughter housed at the Elliot, we were bombarded with a loud party in the restaurant/bar area. Just Awful!!! The people parading back and forth. This hotel was extremly loud and service except for the doorman and the concierge (wonderful guys) was real bad. My first time there and my last. I dont think I will be back. Very dissapointed as was my friend. The stay was not worth what I paid for. Read moreGenuine Expedia guest review
"Walking distance to just about everything"
The service is what sets this hotel apart from other luxury hotels. From the check in clerks to the housekeeping services, the staff was eager to help. The hotel itself is beautiful, and the facilities (fitness, pool, spa) are small but very nice. The neighborhood immediately surrounding the hotel is dull, but a short walk of just a few blocks takes […] you to the waterfront, Fanuel Hall and Quincy Market, The Freedom Trail, and many other historic sites. Read moreGenuine Hotels.com guest review
"Would Stay Again!"
This hotel was clean, comfortable and in a great location. The staff was extremely friendly. Would definitely stay here again!Genuine Hotels.com guest review
"Best hotel EVER"
It was our 27th anniversary and the hotel staff went out of their way to make every step special. Aside from the regular turn down service of a small box of chocolates on each pillow and slippers every night, they gave each of us a red rose on our pillow and a small tray with "Happy Anniversary" written on it with more chocolates and a small bottle […] of raspberry lemonade. I can't say enough about the service and "special" feeling we got throughout the whole hotel. We WILL stay there again! Read moreGenuine Hotels.com guest review
Stay was enjoyable and nice breakfast and pool area. We had a low rate so worth that price. Only negative thing is halls are noisy especially on Friday night. They need to soundproof hallways for pub folks.Genuine Hotels.com guest review
"Great hotel downtown"
Great high end hotel and restaurant. Good value for the money.Genuine Hotels.com guest review
"Very Good Not Great"
mattress was to hard and uncomfortable for me. they put a second pad on the bed for me and that was better but not great. this hotel is in financial district so very quiet on weekends, but walk 2 blocks in any direction and there is anything you want. a little pricy but a good hotelGenuine Hotels.com guest review
Nice place...somewhat overpriced. Clean though.Genuine Hotels.com guest review
I think it is an excellent place and I am saddened that I did not get to enjoy more of the amenities as our flight was delayed 5 hours. I will like to stay here again!Genuine Hotels.com guest review
"very good location"
excellent stay and easy walking distance to most of the tourist attractions.Genuine Expedia guest review
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