All hotels in Boston, Massachusetts, United States of America
1 room, 2 adults
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250 Franklin St, Boston, MA, 02110, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.7 / 5Outstanding

Score breakdown (from 728 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.6
  • Condition
    4.7
  • Neighborhood
    4.6
5.0 / 5Outstanding
Staff was wonderful, professional, courteous and attentive.
Genuine Expedia guest review
Other trip Jun 29, 2015
Joe
US
5.0 / 5Outstanding
"I will tell you this I will be back"
One of the nicest hotels I have ever been in your staff is excellent thanks for taking care of me and my wife
Genuine Expedia guest review
Other trip Jun 29, 2015
Woody
US
5.0 / 5Outstanding
Exception hotel and service
Genuine Hotels.com guest review
1 night business trip Jun 21, 2015
T Wayne
US
5.0 / 5Outstanding
Very luxurious! Loved the service, the comfortable bed and the food
Genuine Hotels.com guest review
3 night business trip Mar 22, 2015
Brenda
US
5.0 / 5Outstanding
"Great Hotel"
I love this hotel. The staff was incredibly helpful with suggestions and the rooms were great!
Genuine Hotels.com guest review
1 night trip with friends Jun 19, 2015
Louisa
US
5.0 / 5Outstanding
"Loved The Langham!"
Outstanding customer service. I took my young daughter there for a "girls weekend" and the team at the Langham was so very sweet to her and really made us feel welcome. At every turn, the attention to patron satisfaction was fantastic. only one thing I'd change (and it could have been a one-off situation that perhaps does not apply to each room): although we were immediately upgraded to a lovely room upon check-in, the bed turned out to be extraordinarily uncomfortable. Seriously, it hurt. I only include this comment here, as I am certain that the Langham is the kind of operation that will listen and likely fix it... they really are pretty increadible. So room 367 needs a mattress pad or a new pillow top mattress. otherwise, I couldn't have asked for a better experience, and my daughter and I may make this a bi-annual trip we loved it so much. Many thanks to the staff...
Genuine Hotels.com guest review
1 night family trip Jun 13, 2015
Christine
US
5.0 / 5Outstanding
"This hotel is all class"
From staff friendliness and helpfulness, to the room service being delivered quickly. The hotel is just pure class.
Genuine Expedia guest review
Other trip Jun 16, 2015
A Traveler
US
5.0 / 5Outstanding
Very nice, everything in great condition. Fairly convenient location downtown for ocean-related attractions, a small walk to the park and Back Bay.
Genuine Expedia guest review
Other trip Jun 15, 2015
David
US
5.0 / 5Outstanding
The Langham hotel is set in an ideal location for exploring the city yet still close enough to the waterfront. The staff were very polite and accommodating. I also found quiet areas where I could work and dine too. I've been to the Langham in London too and can highly recommend both hotels.
Genuine Expedia guest review
Other trip Jun 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Fantastic Historic Hotel"
Great stay in the heart of Boston's financial district. The staff was more than accommodating to any of our requests, and truly made us feel appreciated. A must see for any Boston traveler, highly recommended.
Genuine Expedia guest review
Other trip Jun 15, 2015
Jeff
US
2.0 / 5Fair
"Over rated"
There was construction going on until 3am outside my room it was horrible I couldn't sleep, they should of shut that whole wing down. I spent over $420 for the night and all I heard was a jackhammer.. The worst part is all they offered me was a free continental breakfast for my troubles.. Poor business...
Genuine Expedia guest review
Other trip Jun 13, 2015
Gene
US
5.0 / 5Outstanding
Only stayed one night for business, but was very pleaseed with my stay, the accomodations and the staff. Great hotel.
Genuine Expedia guest review
Other trip Jun 11, 2015
A Traveler
US
4.0 / 5Excellent
"getaway"
Great rate and location
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
Gary
US
5.0 / 5Outstanding
"Very classy!"
Loved it! Great place; great price in a wonderful part of town!
Genuine Hotels.com guest review
1 night trip May 29, 2015
Gary S
US
5.0 / 5Outstanding
"Great hotel in convenient location"
We had a very enjoyable stay at the Langham. Room was clean and comfortable and the lobby was really beautiful. Room was a bit smaller than other hotels at comparable price but was very well decorated and served our needs. Bathroom could use a bit of updating. Location was great. Short walk to attractions and less than half a mile from South Station for T access.
Genuine Hotels.com guest review
4 night romance trip May 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Luxury Hotel in great location..."
Helpful doorman, easy and quick check-in. Upgraded to a business class room, which was very clean and spacious. Would definatley return...
Genuine Expedia guest review
Other trip Jun 2, 2015
Luxurious Digs
US
5.0 / 5Outstanding
"Polished With Park Views"
The Langham is top notch-facing Post Office Square park, arguably the best maintained park in Boston, it offers a polished and professional staff, great lounge/club in Bond and spa facility.
Genuine Hotels.com guest review
1 night family trip May 29, 2015
A Traveler
US
5.0 / 5Outstanding
Great hotel! Clean, comfortable. Helpful and amiable staff. Would definitely stay again!
Genuine Expedia guest review
Other trip Jun 1, 2015
zack
US
5.0 / 5Outstanding
I really liked the hotel overal. However, I would have liked a larger frig. In the room so I could have placed my own items in it. I do plan on going back and staying in the same size room next year.
Genuine Expedia guest review
Other trip May 28, 2015
A Traveler
US
5.0 / 5Outstanding
Hotel was perfect. Great service and staff was always very pleasant and went out of their way to help you.
Genuine Expedia guest review
Other trip May 26, 2015
Chris
US
5.0 / 5Outstanding
"Great stay and attention to detail"
Great hotel experience from check in to check out. Management was always there to answer questions and go above and beyond with little surprises.
Genuine Hotels.com guest review
1 night family trip May 23, 2015
James
US
4.0 / 5Excellent
"Great service, lack of updates not a problem"
stayed in room 945. Room was clean, shower pressure was great, bed was very comfortable. Some have complained about the outdated hardware on lamps, I found this a non-issue. The only things that seemed a little shabby were one of the showerheads down in the ladies changing room (the one on the left) and the pool which seemed to have a sort of liner rather than being tiled (seemed to be some discoloration along the water level, turned me off using the pool). The whirlpool was lovely. Didn't take advantage of any meals or spa services. All staff were professional, the area map provided helped with the one-way streets! Would stay again.
Genuine Hotels.com guest review
1 night trip with friends May 15, 2015
A Traveler
US
4.0 / 5Excellent
"great time in boston"
Great location and easily accessible to main attractions and city center, waterfront, Freedom Trail etc.
Genuine Expedia guest review
Other trip May 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect"
This hotel is centrally located. Easy walk to almost anything you needed. And the hotel service is unbeatable. Before we arrive, the sofa-bed for the 3rd person is made up and ready to use. The beds are comfortable, every single detail is like perfect. We would definitely stay in this place if we visit Boston again.
Genuine Hotels.com guest review
1 night family trip May 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Great service, location and friendly staff"
Amazing hotel! They are very detail oriented making your stay special. The staff was so friendly and helpful. The hotel is located near several main attractions making it easy to walk. If we ever go back will definitely stay again. We had an amazing time.
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
Mrisa
US
5.0 / 5Outstanding
"Great Stay!"
Great central location, very helpful staff, elegant property
Genuine Hotels.com guest review
2 night family trip May 21, 2015
Charles
US
5.0 / 5Outstanding
"First time stay"
First time stay at the hotel. I was very pleased with everything overall. From last minute booking to location. It is very convenient if you're going to the Fanuiel Hall area with friends; walk is about 5min. Would recommend for future stays.
Genuine Hotels.com guest review
1 night trip with friends May 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Classy Hotel"
Excellent hotel, great staff, great location. Very classy place.
Genuine Hotels.com guest review
1 night family trip May 15, 2015
Martin
US
5.0 / 5Outstanding
"College graduation"
Hotel stay for our daughter's college graduation.
Genuine Hotels.com guest review
1 night family trip May 17, 2015
Mindi A
US
5.0 / 5Outstanding
"Excellent"
It was nice, clean and stuff was so friendly.
Genuine Hotels.com guest review
1 night trip May 16, 2015
A Traveler
US
2.0 / 5Fair
"The hotel has a nice location"
The first night I stayed there I found a pillow stained with blood. The receptionist told me it was chocolate, but I know it wasn't. Needless to say I was I satisfied from there on.
Genuine Expedia guest review
Other trip May 19, 2015
Israel
US
5.0 / 5Outstanding
"Great downtown hotel!"
Beautiful hotel with great staff. Very enjoyable!
Genuine Expedia guest review
Other trip May 18, 2015
Dave
US
5.0 / 5Outstanding
"Exceptional"
The hotel has a perfect location, great amenities and very comfortable. i don't have enough words to describe my stay, it was really wonderful.
Genuine Expedia guest review
Other trip May 13, 2015
Sam
US
4.0 / 5Excellent
"Great hotel"
Great hotel - room a little dated considering the price
Genuine Hotels.com guest review
1 night business trip May 7, 2015
robert
US
5.0 / 5Outstanding
"Great all round experience"
Very comfortable, clean and good value
Genuine Hotels.com guest review
1 night business trip May 3, 2015
Michael George
US
5.0 / 5Outstanding
"Luxury at the Langham"
Wonderful stay with excellent service ! We would love to come back
Genuine Hotels.com guest review
1 night romance trip May 3, 2015
Kathleen
US
3.0 / 5Good
"Not what I expected..."
Wasn't what I expected...I paid for a "city view" room! Which come to find out tax just a room with a window..nothing special and was alittle outdated
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Best Hotel in Boston"
This was an absolutely stunning hotel. It was reasonably priced but FAR exceeded my expectations. Staying at the Langham made me feel like royalty. From check in to check out, everyone was EXTREMELY accommodating. I want to come back to Boston just to stay at the Langham. We were only there for the weekend, so we didn't get to experience everything we wanted to. I am dying to go back!
Genuine Expedia guest review
Other trip May 4, 2015
Danielle
US
5.0 / 5Outstanding
"Weekend in Boston"
Enjoyed our stay! Lovely hotel. Nice staff.
Genuine Hotels.com guest review
2 night romance trip Apr 25, 2015
Cheryl
US
5.0 / 5Outstanding
"Anniversary"
It was nice to be in a great location to walk to many great shopping areas and pubs. I do wish they offered a "romantic" package though at the hotel.
Genuine Expedia guest review
Other trip Apr 30, 2015
K.
US
3.0 / 5Good
"Family trip 2 days 1 night"
We bought two kids to two days one night trip in Boston.we did the valentines parking in the hotel. It's little expensive. Actually there is public parking lot on the back of hotel. The reception was nice. The room was smaller than I expected. the facilitis in the room are out dated, but still clean. For example, many hotels use paper cups for the coffee. But they did not. The lamps were old style. If I want to open the light brighter, I need to twist on each with a small button. The best of this hotel is location. It close to tourist locations even in the best location. Because it locates in financial district, it's quite during weekend.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Night Away"
Treated so special! Would definitely return. Thanks Langham staff!
Genuine Hotels.com guest review
1 night trip with friends Apr 23, 2015
A Traveler
US
5.0 / 5Outstanding
Great hotel with great restaurants location a little off from the Boylston shops but not too far
Genuine Expedia guest review
Other trip Apr 27, 2015
A Traveler
US
4.0 / 5Excellent
"Good central location in Boston"
All hotel staff was very polite, friendly and helpful.
Genuine Expedia guest review
Other trip Apr 27, 2015
Jim
US
5.0 / 5Outstanding
"Elegant, convenient, friendly"
Put the Langham at the top of your list. Lovely hotel with lots of extra luxury touches. Excellent weekend parking at Post Office Square. Walk to everything.
Genuine Hotels.com guest review
1 night family trip Apr 24, 2015
linda
US
5.0 / 5Outstanding
"A perfect night away!!"
We were in Boston where my wife was to receive a merit award from the EPA at Fanuiel Hall. While that event was the focus of our stay, the experience at the Langham put us "over the top" in every way. The friendly and informed personnel resolved any questions or interests curteously, the room was clean and bright, the offerings for breakfast were interesting and delicious, the location was perfect for us. We much appreciate the architecture, the loan of art work and maps; clearly a 12 on a scale of 1-10.
Genuine Hotels.com guest review
1 night romance trip Apr 22, 2015
Bruce
US
4.0 / 5Excellent
My room was small but well appointed The noise of mechanical equipment marred the stay, though, minus that, I'd give everything about the hotel top marks.
Genuine Expedia guest review
Other trip Apr 24, 2015
EHR
US
5.0 / 5Outstanding
"Long Easter Weekend"
Wonderful service and great location excellent staff
Genuine Expedia guest review
Other trip Apr 19, 2015
kevin
US
4.0 / 5Excellent
"Nice hotel close to centre of town ."
Everything went according to plan. Pleasant atmosphere . Domestic staff friendly and helpful.
Genuine Expedia guest review
Other trip Apr 19, 2015
angis
US
5.0 / 5Outstanding
"Great quiet location"
The hotel is in a quiet section within walking distance of most major attractions. The staff are great and the tea and chocolate buffet are fantastic!
Genuine Expedia guest review
Other trip Apr 19, 2015
Elizabeth
US
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