"easy access... fast check-in and checkout"
Nice hotel and awesome breakfast. Staff was very friendly.Genuine Hotels.com guest review
Restaurant had gluten free, vegetarian options, which is still hard to find some places and the food we ordered (from gluten free to regular stuff) was all delicious!Genuine Hotels.com guest review
"Okay But Disappointing Breakfast"
We had an enjoyable stay at the Hyatt Place, although it was not up to par of other Hyatt Place hotels we've stayed at in the past. One of our main reasons for choosing the HP was for the breakfasts we have experienced at other HP properties. Unfortunately, the breakfast at this HP was not even close to other properties. We were meeting other family […] members who had previously stayed at this HP property and they informed us that the breakfast had greatly decreased in quality since their last visit. For this reason alone, I would choose a different hotel next time I visit El Paso. Read moreGenuine Hotels.com guest review
Good except for the Elevator which had a suffocating smellGenuine Hotels.com guest review
"Best place to stay!"
Great room,, super clean!Genuine Hotels.com guest review
Spacious room great for family. The front desk employees were very kind & helpful. Breakfast was good. Overall great stay.Genuine Hotels.com guest review
Here with my family. Great stay. Rooms were spacious and front desk courteous. Enjoyed the complimentary breakfast. would recommend this hotelGenuine Hotels.com guest review
"Meets Expectations...sort of"
Hyatt Place is a welcome new chain in the mid-price hotel lines that I tend to look for. This one is nice, everything pretty new and well-kept. Friendly front desk staff. One issue this time was that I prepaid through Hotels.com, and then the hotel charged my card for the night a second time. Not the end of the world, however I only caught it because […] I looked at my credit card account for another reason while in the hotel. They promptly corrected the billing error but it was irritating to have to deal with it. Breakfast, as seems the case in nearly all of the chains in this price range, is forgettable and I went down the street to IHOP. Read moreGenuine Hotels.com guest review
"El Paso Oasis"
For a hotel right on the interstate, this was a perfect choice. Large room, great TV, shower, friendly staff. Large sofa is a bit uncomfortable as the cushions are like rocks and my husband said the toilet paper was cheap.Genuine Hotels.com guest review
"Nice & Comfortable"
Was a nice room very comfortable and clean. One negative, frig was very very loud.Genuine Hotels.com guest review
"Not as good as 14 mo ago but great service remains"
Stayed here 14 months ago. The common areas show 14 months of use. Lots of long brown hairs in the bathroom on more than 1 day of our stay, none of which were ours. Pluses: great service; wonderful breakfast with eggs, sausage, pancakes and regular staples; and complimentary Gillette shaving cream.Genuine Hotels.com guest review
"El Paso trip"
The staff was very friendly & helpful in finding us a great restaurant.Genuine Hotels.com guest review
"Sun Bowl 2014"
In town for the 2014 Sun Bowl Game. Breakfast was good to go and staff were very courteous. Staff assisted in switching rooms without complications based on my need of a table in room. Easy 10 minute drive from the airport. 10 minute drive to downtown El Paso. 15 minute drive to Sun Bowl Stadium. Great stay. 1st choice if I find myself in El Paso a […] gain!!! Read moreGenuine Hotels.com guest review
"At the Hyatt"
Absolutely superior front desk and room/maid service. Full breakfast good, room a little noisy from freeway traffic. Convenient to freeway!, and centrally located. Great internet connection..free. Would stay there again...very decent place at a good price.Genuine Hotels.com guest review
"Not recommended when you have kids"
Bathroom was very small and had no tub which makes it hard when you have little ones. When we went down for breakfast there was no where to sit because it is also a very small area. We checked out early and the manager made no attempt to talk to me, he did however allow us to check out early which was nice.Genuine Hotels.com guest review
"great stay in El Paso"
We stayed over for only one night; in order to get a family member to the airport for an early flight and then continue on my trip to get back home. I picked Hyatt Place due to my experiences with previous Hyatt Place hotels, and was not disappointed. I have come to expect a clean, friendly environment with the amenities that I appreciate; and once […] again I was not disappointed Read moreGenuine Hotels.com guest review
Great breakfastsGenuine Hotels.com guest review
"Perfect for this type of stay"
Perfect for this type of stay - just passing through townGenuine Hotels.com guest review
"Very good stay"
My wife and I decided to stop here after a long drive from CA to see if we could check in early. Good call, because we were accommodated with no issue by Sol at the front desk. The room was clean and had plenty of space for me, my wife, and two kids. It definitely made our stay in El Paso over the Thanksgiving week very pleasant. Hotel staff was kind, […] helpful, and greeted me pleasantly every time. Breakfast was good, simple. The hotel was clean, never appeared messy or dirty. The hotel being close to the freeway was convenient and freeway noise wasn't really bothersome until about 6:30-7a. My only gripe. Other than that, my family had a very good, comfortable, stay. Read moreGenuine Hotels.com guest review
"Good but not great...."
Overall stay was good. I'd recommend. I was just a little disappointed with the linen and towels. Location and amenities were a perk.Genuine Hotels.com guest review
"End of a Long Day Oasis"
From check in to check out, the staff paid attention to us to be sure we were comfortable and happy. Couldn't be happier.Genuine Hotels.com guest review
"Cost effective and convenient"
Great place if you plan on going into Juarez! Spacious rooms, great breakfast, pleasant staff, close to the airport, close to restaurants, and very cost effective. Probably going to be back.Genuine Hotels.com guest review
Would be fine if the matresses would be changed for newones!Genuine Hotels.com guest review
"Great stop over for us!"
Awesome spot. The food and bar set up is a great system in place and the free breakfast was perfect.Genuine Hotels.com guest review
Nothing to make up sofa bed with. Elevators carpeting very worn and smelly. Staff was extremely friendly and welcoming.Genuine Hotels.com guest review
"Bwd directions given by staff x4."
Staff gave us wrong directions 4 times on how to arrive at hotel. It took us an hour to find. Very poor lighting. It would have been much ewsier to hwve aaid stay on express way juat pass trowbridge turn right just passed Spectrum building we are on the right side.Genuine Hotels.com guest review
"Hyatt Place El Paso is Great"
One of the nicer hotels I've ever stayed at. Kind of felt like living in a loft condo. Very spacious and comfortable. I'd love it if more hotels were like this one as my stay was very pleasant.Genuine Hotels.com guest review
"Non smokers beware!"
The non smoking room smelled like an ash tray. Everything else was great!Genuine Hotels.com guest review
"Inventory Trip to Juarez"
Top notch staff. Greeted immediately upon arrival with a smile. Quick check in and very helpful.Genuine Expedia guest review
Staff were extremely pleasant and helpful.Genuine Hotels.com guest review
"Visiting El Paso for two days, stayed a this hotel"
Staff was friendly and helpful, the hotel clean, rooms clean, comfortable, not noisy (could not hear the people in the room next to you). Location was not bad, right next to I10, so easy to get where ever you're headed in the city.Genuine Expedia guest review
"not a very good night"
I was very dissapointed when the fire alarm went off at 3 am and the hotel was evacuated for 2-2 half hrs sitting our car with our children. When I asked the front desk when checking out what we get for the inconvenience, they told me reward points if we sign up. That was I guess ok, but a free night would have been the just thing to do.Genuine Hotels.com guest review
"Convenient One Night Stay in El Paso"
Our stay was good. We'd reserved a one king/one sofa bed room, but for some reason this meant we were placed in an 'accessible' room on the ground floor. It seemed like this was a hotels.com issue. Fortunately the staff members were able to move us to a different room with two double beds on a higher floor. The room itself was quite comfortable, and […] the layout was stylish. Really liked the swiveling TV and the separate sofa/sitting area, which was very spacious and comfortable. The one strange element to the room was the bathroom layout. The shower and toilet were in an incredibly small room; the washbasin and mirror were outside the main bathroom area, in the bedroom, and this wasn't ideal. Probably perfectly fine for solo travelers though, but with three of us sharing a room it was a bit awkward! The included breakfast is pretty good. Really liked the fresh fruit! All in all this was an OK pit stop overnight. The hotel is right on the I-10, and even though our room was facing the freeway it was surprisingly quiet. Read moreGenuine Hotels.com guest review
"Just city lights"
I always thought that Hyatt Hotels were of the up most class but the one in El Paso was very very disappointing! I must say that the guy who checked us in was wonderful.Genuine Expedia guest review
The hotel is good.. excellent place just this time they were short staff even when the hotel it sold out, it was not a good thing to run out of coffe at breakfast time.. let's see if next time they do better as always.Genuine Hotels.com guest review
"1D Concert Weekend"
My daughter and I stayed here and we enjoyed our experience. The hotel was very clean and the rooms were the perfect size, very clean as well. The breakfast was good and fresh. I highly recommend trying their salads made by one of the staff members, my fave was the spinach and cranberry salad. Also make sure you have a big cookie they are the best. […] I did have an issue on our first night with the AC not working so the very next morning I informed the front desk (James) and he was very apologetic and said they would send someone to fix it and if not they would move us to another room. When we returned our AC was working and the room was chilly again. The hotel was very close to 2 malls off of I-10 which was convenient. I will return to this hotel if travelling back to El Paso. Read moreGenuine Hotels.com guest review
The hotel is perfectly located, close to the airport and main highway. The staff is so very helpful.Clean and comfortable!Genuine Hotels.com guest review
I typically stay at another hotel closer to the office, but decided to try out the Hyatt Place for a change. The hotel seems older, but with a recent hip face lift. The rooms are nice and really big...2 queen beds with a separate sitting area, 2 sinks, and a desk. Beer and wine, and snacks (other than the vending machine variety) are available at the […] front desk. Being able to have a glass of wine with my take-out dinner has completely changed my hotel preference! I will be staying here more regularly from now on. Read moreGenuine Hotels.com guest review
"clean, good price"
My husband and I stayed over the a weekend and were overall pleased with the hotelGenuine Expedia guest review
"Convenient to mall and Sun Bowl"
We enjoyed a weekend of football and shopping in addition to a wonderful experience at The Hyatt. We thoroughly enjoyed everything about the hotel!Genuine Expedia guest review
I love the Hyatt, Great location, lovely rooms, business center.JWGenuine Hotels.com guest review
"Really nice, comfortable, close to the airport"
Really nice, this hotel is just front of the Basset Mall and in Basset Mall you can find a Melek to get your tax return and is just 3 or 5 minutes to the airport, really clean and comfortableGenuine Expedia guest review
Close to airportGenuine Hotels.com guest review
"Nice hotel on I-10 close to the airport"
Great customer service and nice accommodation with good locationGenuine Expedia guest review
This is definitely one of our favorite place to stay.... Good place.... Awesome service.... Everything you can ask for..... Will start staying at their chain of hotels from now on if this is an indication of how well their properties are being run..... Thank you for a great stayGenuine Hotels.com guest review
"Favorite El Paso Hotel"
Rooms are clean, and stylish. Beds are comfortable and staff is kind. The complimentary breakfast is great.Genuine Hotels.com guest review
"easy access to all parts of city, shopping & food."
Pleasant experience. Friendly and helpful staff. I visit El Paso annually and it was as good or better than other quality motels/hotels I have stayed.Genuine Expedia guest review
It was Nice stay, best we have stayed for a long time.Genuine Expedia guest review
Wad on business , first stay at Hyatt Ace service was excellent , staff friendly and helpful at this location in El Paso Tx, good job to all the staffGenuine Hotels.com guest review
"A VERY GOOD OPTION TO SATY AT EL PASO"
EVERYTHING WAS VERY GOOD, BUT THE HOTEL REQUIERES MORE ATTENTION TO THE MAINTENANCE TO ABOID LETTING IT DETERIORATE !!!Genuine Hotels.com guest review
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