"clean, good price"
My husband and I stayed over the a weekend and were overall pleased with the hotelGenuine Expedia guest review
"Convenient to mall and Sun Bowl"
We enjoyed a weekend of football and shopping in addition to a wonderful experience at The Hyatt. We thoroughly enjoyed everything about the hotel!Genuine Expedia guest review
I love the Hyatt, Great location, lovely rooms, business center.JWGenuine Hotels.com guest review
"Really nice, comfortable, close to the airport"
Really nice, this hotel is just front of the Basset Mall and in Basset Mall you can find a Melek to get your tax return and is just 3 or 5 minutes to the airport, really clean and comfortableGenuine Expedia guest review
Close to airportGenuine Hotels.com guest review
"Nice hotel on I-10 close to the airport"
Great customer service and nice accommodation with good locationGenuine Expedia guest review
This is definitely one of our favorite place to stay.... Good place.... Awesome service.... Everything you can ask for..... Will start staying at their chain of hotels from now on if this is an indication of how well their properties are being run..... Thank you for a great stayGenuine Hotels.com guest review
"Favorite El Paso Hotel"
Rooms are clean, and stylish. Beds are comfortable and staff is kind. The complimentary breakfast is great.Genuine Hotels.com guest review
"easy access to all parts of city, shopping & food."
Pleasant experience. Friendly and helpful staff. I visit El Paso annually and it was as good or better than other quality motels/hotels I have stayed.Genuine Expedia guest review
It was Nice stay, best we have stayed for a long time.Genuine Expedia guest review
Wad on business , first stay at Hyatt Ace service was excellent , staff friendly and helpful at this location in El Paso Tx, good job to all the staffGenuine Hotels.com guest review
"A VERY GOOD OPTION TO SATY AT EL PASO"
EVERYTHING WAS VERY GOOD, BUT THE HOTEL REQUIERES MORE ATTENTION TO THE MAINTENANCE TO ABOID LETTING IT DETERIORATE !!!Genuine Hotels.com guest review
I had a great stay at the Hyatt. The room was very comfortable, the staff were all extremely nice, and it was easy to find the hotel. I will definitely stay again.Genuine Hotels.com guest review
The hotel was nice, lobby was spacious and had lots of nice amenities. The room looked great when we got in, but bathroom was very small--so small that the door hit the toilet as you opened it (which was hard since we were sharing a room and everyone was changing in the bathroom). My bed had hair on the sheets. Staff quickly gave us a clean set, but […] I had to change my own bedding. Not what I would expect from a Hyatt. The breakfast choices were great and all 3 of the kids found something they liked. Read moreGenuine Hotels.com guest review
"Great service horrible hotel"
Our room had sticky floors, AC didn't work correctly it kept us up all night, water never got cool, the tv channels didn't work and they ran out of sausage 2 hrs before breakfast was over plus Ice machine didn't work on our floor we had to go to the next floor.Genuine Hotels.com guest review
"Will stay again"
We stayed one night, the room was comfortable for my family of 5, the staff was great, we arrived late and hungry, it was nice to find food within the hotel, free fruit too.. I will stay again in this hotelGenuine Hotels.com guest review
Amazing hotel. Loved the service and workers very friendly.Genuine Hotels.com guest review
Great place to stay!! Nice spacious and clean room. Staff is friendly.Genuine Hotels.com guest review
Attractive rooms. Extremely friendly staff. Busy place but quiet. Great breakfast.Genuine Hotels.com guest review
"it was a very nice stay"
excellent place to stay with friends and family ... the continental freakfast is goodGenuine Expedia guest review
"Okay stay while passing threw El Paso"
The Staff is very nice. James is very great and handling issues. The only thing I can really say wrong is that the room we had . Was the restroom shower. It was just way to small for are room large size. Other then this. Very well worth staying. The pool is nice. As wellGenuine Expedia guest review
"Stayed here before and will come back"
Have stayed here before and everyone is great. The only negative issue is parking. Parking is limited to be near doors and recently I noticed several staff members parking in front or near doors (taking space away from guest). For my opinions due that we carry luggage it would be convenient if staff parked further out so guest could be near by.Genuine Expedia guest review
Everything was great except the room across the hall was having a loud party. The front desk did help quiet them down, but then they just started going in and out and leaving the door open. Notuch sleep till after 4am.Genuine Hotels.com guest review
"nice hotel and close to the airport"
didn't get the room we booked ,wanted two double beds and ended up with one king size bed ,daughter had to sleep in the sofa bed !!!Genuine Expedia guest review
"Excellent Room and Locaiton"
The staff was superb! Helpful in every way. Room was immaculate!Genuine Hotels.com guest review
"Very Pleasant Stay!"
We were very impressed with this hotel! The employees were AWESOME! Our family was especially fascinated with Luis...His attention to details, our requests/needs, and a true passion/respect for his job was priceless! We stayed in our first night and had dinner in our room... The food was delicious and the 24/7 food service was impeccable!! We thoroughly […] enjoyed our stay and will definitely use them again in the future! Read moreGenuine Hotels.com guest review
We had a wonderful time with you'll. The hotel is very wonderful and the staff was too. We will be back. We came with our little 3yr and she had a blast.Genuine Expedia guest review
The staff was very helpful and friendly. The breakfast was wonderful! We will continue to look for Hyatt Place hotels!Genuine Hotels.com guest review
"great stay overall"
The rooms where clean and really nice great view of the city at night and comfy. Id defenetly stay here againGenuine Hotels.com guest review
Enjoyed our stay a great location! Staff was very friendly and helpful. Only low point was with the pillows; they were small feather type not conducive to relaxing sleep.Genuine Hotels.com guest review
Nice hotel good night sleepGenuine Hotels.com guest review
Outsanding service thank youGenuine Hotels.com guest review
My family and I enjoyed our stay, we really like Hyatt PlaceGenuine Expedia guest review
Overall just ok, nice, but could be cleaner (floors, behind beds, shït like that) it's nit-picking but... This is a Hyatt not holiday in, clean your hotel up a little and you will be great.Genuine Hotels.com guest review
"LOVE THE ROOM DESIGN."
I IFEEL IT WAS GREAT FOR THE OCCASION AND THE FAMILY ENJOYED THEM SELF. "THERE WAS NO SIBLING RIVIAL DURING THESE STAY.Genuine Hotels.com guest review
The staff was great from the moment we checked in to when we left. The room was clean and Me and my family was very impressed with everything about the stay. The included breakfast was top notch and not what I have come to expect from an included meal.Genuine Hotels.com guest review
Excellent room. Great staff. Would certainly stay again.Genuine Hotels.com guest review
Our stay was very pleasant. The rooms were very nice and the hotel staff very helpful and friendly.Genuine Hotels.com guest review
"Nice hotel but AC was loud"
The hotel was nice and the staff was excellent. The only problem was the AC in our room was way too loud. It kept making noises in the middle of the night and woke me up several times.Genuine Expedia guest review
"Hyatt - ElPaso"
No issues, easy on and off I10 if you are passing by. Stayed overnight. Front desk was very friendly and helpful.Genuine Hotels.com guest review
Room was great the only issue was room was stuffy ac did not work great.Genuine Hotels.com guest review
"Nicely upgraded hotel"
We had a great experience. The hotel was upgraded since the last time we stayed there. The lobby/kitchen/bar is a nice touch.Genuine Expedia guest review
"Do not like it"
It is an old hotel, smelly, the personnel in charged of the front desk are very friendly, but the conditions of the elevators and of the hotel in general are not good for the price.Genuine Expedia guest review
Hotel was excellent. Location was perfect! We only stayed 1 night but I could have stayed a week comfortably. Highly recommend this hotel!Genuine Hotels.com guest review
This hotel was incredible! The rooms look like they've been newly renovated, and they are significantly larger than most 2 Dbl Bed rooms that I've ever stayed in (room has separate sitting area with couch and ottoman, writing desk). Staff is extremely friendly, called up after we checked in to make sure that everything was in order. The continental […] breakfast was great - assortment of bagels, fresh fruit, yogurt, porridge, etc. Didn't get a chance to use the pool, but looked very nice. Will definitely stay here again if I go to El Paso! Read moreGenuine Hotels.com guest review
This hotel was fantastic but I must say the service was the best part. The staff were so very friendly and helpful. I was alone with three small children and they made things so much easier and were very kind to the girls. I will stay here again when I make this trip!Genuine Hotels.com guest review
This is a very nice hotel. The rooms are very comfortable. Breakfast was delicious and the offerings on the 24/7 menu are better than other places we have stayed.Genuine Hotels.com guest review
"GOOD LOCATION AND NICE HOTEL"
I HAVE STAYED SEVERAL TIMES IN THIS HOTEL AND I LIKE IT GOOD, BUT THIS TIME I NOTICED THAT THEY NEED TO PAY MORE ATTENTION TO THE HOTEL CONDITIONS, IMPROVE THE MAINTENANCE AND CONSERVATION OF THE CARPETS, ELEVATORS AND IN GENERAL THE HOTEL IS GETTING OLD AND WORN DOWN.ALSO NEED TO IMPROVE BREAKFAST VARIETYGenuine Hotels.com guest review
"Modern Hotel with Fun Happy Hour"
I arrived late and I was tired but was well taken care of at check-in. Unfortunately my check out was early so I didn't get a chance to enjoy all of the ammenities.Genuine Expedia guest review
Everything was A+. The staff was awesome. Good breakfast. Hotel and rooms were in great condition and the hotel is centrally located. Look forward to staying here againGenuine Hotels.com guest review
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