place getting renovated. Probably will be much better after thatGenuine Expedia guest review
"WORST TRAVEL TRIP OF MY LIFE."
THE TERMINAL IS POORLY LAID OUT. THE RENTAL CAR AGENCY WAS ABOUT A MILE FROM THE TERMINAL. WE GOT IN AT THREE IN THE AM AND THE MAID LITERALLY BROKE INTO OUR ROOM AT 7.00 AM TO CLEAN THE ROOM. THE CARDS DIDNT WORK ON THE DOOR UNTIL THE THIRD TIME OF RESETING THE CARD. TERRIBLE!Genuine Expedia guest review
"Convenient. Worn down / construction in progress."
The hotel was adequate, but clearly showing its age. Peeling paint, and overall worn down. Only stayed there due to convenience (early flight). I arrived early and they were not able to check me in early and their policy is not to store luggage until a room becomes available. There was construction being done, but noise due to construction / aircraft […] was not an issue. Read moreGenuine Hotels.com guest review
"Quiet for Airport Hotel"
Whenever we have a layover in Miami we ALWAYS stay at this hotel. It is very quiet and the beds are very comfortable. Having a hotel right in the airport is very convenient, while it is a little more expensive than hotels surrounding the airport, the convenience and comfort make up the difference. I would suggest you book your room in advance because […] there are times when they are sold out. Read moreGenuine Hotels.com guest review
Staff did not facilitate or assist For an inside the terminal hotel this one comes nowhere near DWF, CLE or even ZUR or JNB Overpriced for what they offer Definatly , a traveler will be better served at the many other hotels within 2 miles of MIAGenuine Expedia guest review
"Very convenient to be in the Airport!"
I was desapointed to know that they don't have a pool anymore but being directly in the Airport made it so much easier to take our early flight. We slept very well, haven't heard a plane at all. Nice view from the top floor restaurant. As of march 2014, the hotel itself isn't in an attractive condition as it is under renovation but the room was spacious […] and clean. The hotel staff was very polite and help full. I will go back there again and I'm looking forward seeing the hotel once it is all renovated. Read moreGenuine Expedia guest review
"Only stay if you have to."
Although very convenient, the hotel is very industrial. Very cramped rooms, outdated facilities and décor. The room was well insulted from airport noise, but certainly not from the adjacent rooms and hallway.Genuine Expedia guest review
"Convenience to flights can't be beat!"
Room was fine, restaurant mediocre, convenience was great! There's some construction going on in and around the hotel which wasn't disturbing to me. I asked for a very quiet room, and that's what I got. However, plumbing noises from surrounding rooms are extremely loud. Fortunately I was getting up early! When I arrived, I had to return to desk a couple […] of times re: non-functioning room key. Read moreGenuine Hotels.com guest review
"Not what was expected"
The only reason we stayed at this hotel is because it was at the airport. Ok for people who know how to get to it but for first time visitors it is a brutal place to get to and find parking. The signage for the hotel when arriving at the airport is non existent. We rented a $5 cart for our luggage when we found parking and when we got it into the hotel […] area which is right in the airport they wouldn't let us take it to our room. Stopped us at the elevator, I was upset and let them know it, tempted to stand my ground .. what would they do, tackle me and my wife? I suppose they could have evicted us and we didn't have time to find another place. The choice was carry it all ourselves or pay a Porter to use the hotel cart and the carts were all put away only the Porters had access. We let them know we didn't appreciate it. They are in the middle of renovations but only in the lobby area, the rooms are in need of updating. The only convenience was getting up in the morning we only had to get in the elevator and right away on the departure level to our airline. We were not impressed with the service or the condition of this hotel. We do not recommend this hotel and will not stay there again, we have done a lot of traveling through several US states and across Canada, we are experienced travellers. Read moreGenuine Hotels.com guest review
"Close and that's all."
The only thing good about this hotel was the proximity to the security line. The hotel staff was friendly, but the hotel is outdated and dirty. The furniture was stained, there was still dirt on the carpet and the bathroom looks like a standard airport bathroom with a shower. Beds passed if you are tired, but not the most comfy. Next time I will stay […] farther away, even if I have a 5am flight. Read moreGenuine Expedia guest review
The staff not in the least bit helpful with problems that could be easily solved. The hotel is currently under construction but the room was fine. You would think that considering its location the hotel would make an effort to accommodate travelers who might arrive at odd times and need the room. I can't imagine anyone staying there for an extended […] stay so why not help out the traveler that arrives a little earlier than their standard check in time for a one night stay and has bags that need to go somewhere. The restaurant has always been very good. Read moreGenuine Hotels.com guest review
"Perfect for Miami Airport Layover"
The hotel was picked because of location in the airport. It was only slightly more expensive than hotels that I would have had to take a taxi to at the hour of my arrival.Genuine Hotels.com guest review
"the hotel was disappointing"
The hotel was under construction. THe staff were not very helpful or friendly. There were food trays with eaten food throughout the hallways.Genuine Expedia guest review
Very convenient hotel if you have an early flight to catch. Under construction but this did not affect our stay.Genuine Expedia guest review
"Could have been better"
Fine except for when I had to make a call outside Miami and the hotel did not register my credit card on my entrance, it was very difficult to find out what was wrong in the middle of the nigt and I had to dress (out of my pajamas) to go down to the reception desk to be able to register a credit card in order to be able to go through (when I registered […] I asked whether they needed a credit card and the receptionist answered that no because I had paid my stay in advanced). The hotel is presently under repairs and was very noisy downstairs. Read moreGenuine Expedia guest review
"Gold location, nothing much else to report"
I've been going through Miami for 13 years, and you'd think by now they'd have updated the airport hotel, truly speaking it's not impressive in anyway and the only thing you should look forward to is the great location - you don't have to take a bus anywhere and for that convenience you'll pay up to $60 more a night. If you don't mind that, and crap […] digs, go for it. Read moreGenuine Expedia guest review
The food in the restaurant was not very good... The hotel needs updating, bacause it looks old and ugly...Genuine Hotels.com guest review
"The hotel was under construction, dirty and noisy."
I am not a picky traveler, especially not for short stays. The furniture in the room was filthy, there were M&M's on the floor. I was exhausted so after checking to make sure the sheets were clean I stayed for an early flight.Genuine Expedia guest review
Good location. But construction must be managed better. Do not count on bell boy to get your luggage from the room. Waited for over 45 minutes and made repeated call but to no avail. Finally made several trips to get the luggage down. Good shower heads and comfortable bed and plenty of pillowsGenuine Expedia guest review
"1 star hotel at best!"
I stayed at this hotel due to it being an airport hotel (arrival flight late PM, and flying on connection flight the next morning), despite its very high price vs the nearby competition. If you can, stay a little off airport at other nearby hotels which offer free shuttle to/fm the airport; you'll do better for about half the price. Lobby of the hotel […] was under massive construction; elevators actually sounded dangerous going up and down, room was tiny, bathroom was dirty and it took ages to get hot water in the morning. Walls were paper thin so I listened to a guy in the next room on a conference call for a good portion the evening. If you want, I can give you a recap of their call..... Avoid this hotel! Read moreGenuine Expedia guest review
"Currently reovating the lobby"
The lobby area is being renovated. Rooms are old but well taken care ofGenuine Expedia guest review
Location of Lobby rather unlabeled throughout the Concourse E where located. Lobby area and elevator area under construction, no problem though, once adjusted to. Room average and over airconditioned, but controllable with thermostat, slowly though. Restaurant good, a bit slow but very convenient as to location. Good shower, hall rug ugly, radio in […] my room broken but bed very comfortable. Read moreGenuine Expedia guest review
The service at the reception was really bad, and once I came up to my room, firstly the whole floor smelt disgusting and when i entered the room the smell was there all night! Pictures on the website look much better then what it actually isGenuine Expedia guest review
"Very marginal but location location location...."
The hotel is an utter disaster and grossly overpriced. It really is an absolute total dump, though the beds were comfortable. The room was so outdated, the carpet was filthy, the internet barely worked on and off again, and the hallways and entrance are so filthy that you would never consider staying there for more than one night AT BEST. It is a dump, […] but located very conveniently in Concourse E and a fast walk to anywhere in the airport you need to get to. I stayed there about 2 years ago, and it is hard to believe it is in worse shape than then, though it is. It is like they have never spent a dime on even a coat of paint. One night is bearable because, again, of the location. It is shocking, though, that whoever is in charge of the airport would allow this disaster of a hotel to be maintained like this. It really is an embarrassment to the city. The only reason I gave it "3 Stars" is strictly location. It is a "1 Star" hotel if you go by normal rankings that just focused on the quality of the hotel for the value. It was very overpriced for the quality and shape it is in. Read moreGenuine Hotels.com guest review
"Nice hotel and very convenient"
We arrived very late and were able to get to the hotel in a matter of minutesGenuine Expedia guest review
"Not worth $190/night"
Front desk did not direct you to right elevator or answer phone when I called from room. Tiny room. Could here guy next door clear his throat. Convenient enough, but not worth it in the end.Genuine Expedia guest review
"Under construction, quite a mess"
Staff was inattentive, check-in took too long, construction on and around elevators preventing getting to room -- and then room had people already staying in it ! We left, got our money back. Staff did not care that the place was really a mess throughout. Do NOT stay here.Genuine Expedia guest review
"the only thing going for them is the location"
bad bed, old, old furnishings, old facilities, worn out sheets. complained bitterly about the 1st room on the 4th floor....got their best room on the 7th floor. I was exactly the same with 6 sq ft additional. dirty hall ways, slow elevators, no viewGenuine Expedia guest review
First room didn't even have a window, had to beg for new room. dirty, dusty, hair in ice bucket. Never ever again. location was the only advantage.Genuine Hotels.com guest review
The hotel is undergoing a renovation but that doesnt excuse a messy room. The floor was not vacuumed and the cofee maker was not cleaned. We were told that they would provide a AAA discount if we presented our card at check in and they refused to honor it.Genuine Hotels.com guest review
"Decent hotel - but very convenient."
Nice room, clean, comfy and quiet. Nothing special but soooo convenient. Had all our bags so a cart to the room made that easy. Whole airport was cold - turned the heat on in the room to get it to a comfortable temp. So take a jacket. Bacardi restaurant - very close and food was good as well.Genuine Expedia guest review
The hotel is definitely a bit worn, but it was clean and comfortable. Check-in was simple and efficient - a big plus after clearing customs/immigration.Genuine Hotels.com guest review
"Not a good stay."
Under construction, terriible Wi-fi, noisy room. Toilet sounded like a jet engine when flushed.Genuine Hotels.com guest review
"Location, location, location"
This is the 4th hotel I've stayed in MIA, and I will probably stay there again when I have an overnight layover of 8-10 hours and really need some sleep and don't want to waste time waiting for shuttles. The main problem I had was that the wake-up call never came through, but I had 2 other alarms set as back-ups. The other issue is that I couldn't find […] any posted maps in the terminal indicating how to get there, so I ended up taking a more circuitous route than necessary. Other than that, it is a budget-level hotel at luxury price, but the sleep was important enough for me that time, and it might be in the future. Read moreGenuine Hotels.com guest review
"Airport flight convenience"
The desk staff was not very accommodating. We made reservations at the same website as our friends. They got free breakfast vouchers and we did not, even though we paid a slightly higher room rate for the same type of room.Genuine Hotels.com guest review
"It is very convenient for an overnight at airport"
The rooms are clean, hot water, no noise from airport. Comfortable bed! Interestingly the restaurant on the 7th floor is very good for the basics e.g. excellent hamburger and breakfast ( including fresh juice).Genuine Expedia guest review
"Close to Airlines"
The reason to stay here is to catch a flight-- the hotel is right in the terminal.Genuine Hotels.com guest review
TerribleGenuine Hotels.com guest review
I was not satisfied with the condition of the hotel at all. Renovations are going on throughout. Elevator area has bare floors and tarps draped everywhere. Workout facility is closed and my room looked nothing like the pictures presented online. Every other airport hotel I have stayed at has been exceptional. This one is not. Wish I would have stayed […] off property. Read moreGenuine Hotels.com guest review
Elevators lobby in construction, very dirty, false fire alarm at 7AM. Room was OK. Restaurant poor and expensive. Service at restaurant very poor.Genuine Expedia guest review
"Great location and nothing else"
Hotel is in the midst of contruction, so workers are everywhere. The room was in poor condition, from thin thread sheets, to no hot water - only lukewarm water after running for 5 minutes. The hallways looked like a cheap, run down industrial office complex. The only reason I didn't give it lower marks was because the price was cheaper than most other […] nearby hotels and it's convenient. If you can stay somewhere else - do it. Read moreGenuine Expedia guest review
"Convenient if in transit, but under renovation"
Convenient if in transit, but under renovation. When they get done it will be nicer. Right now, it was fine for us, flew in at night and left in the morningGenuine Expedia guest review
"Small, dirty, expensive"
The only positive thing about this hotel is its location and convenience. With taxes, one night was over $225. Anywhere else than the Miami airport, this hotel wouldn't cost $50. It was dirty, the room was small and the walls were thin.Genuine Hotels.com guest review
very nice, good attention, good food, good serviceGenuine Expedia guest review
"convenient for early morning flight"
very good as saved time and rush for early morning flightGenuine Expedia guest review
"Construction in the lobby"
The hotel is fine and very convenient since it is in the airport. T he only reason I gave a 3 to the facilities was that there was construction in the lobby and on the elevators which was unaesthetic. Also there is no bar in the dining area. I think of hotels as having bars.Genuine Expedia guest review
"Hotel in Miami airport - Concourse E"
Very convenient for 1 night layover. Restaurant on 7th floor very reasonable.Genuine Expedia guest review
Nasty and gross. Only stay if your flight is canceledGenuine Hotels.com guest review
"Run down old under construction"
We were walking into lobby and almost got hit by a falling ceiling tile. The elevators were exposed. The hotel is dated and doesn't feel clean. The beds were comfortable. Not worth the $$$$Genuine Expedia guest review
Bad musty smell throughout hotel. The construction dust made me sneeze non stop.Genuine Expedia guest review
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