This was my second stay at the Copley Square Hotel and I found the front desk and other staff to be friendly and attentive. The rooms are small but nicely appointed with comfortable beds. Bathroom was spacious and clean although there were a few spots along the sink and tub that could use a little mold treatment. I ordered room service and it was quick; […] additionally they brought a complimentary bottle of water to go with my meal. I travel to Boston frequently for business and I would definitely choose to stay here again. Read moreGenuine Hotels.com guest review
"Good location for Back Bay shopping"
Small but comfortable room within walking distance to the Back Bay shopping areas of Boston. We stayed overnight to enjoy Boston during the Christmas season. Wine reception onFriday night of our stay which was nice.Genuine Expedia guest review
"Best location for sights and shopping"
Perfect boutique, best location for walking, shopping,and getting the T.Genuine Hotels.com guest review
Great hotel in a great locationGenuine Expedia guest review
Awesome...Genuine Hotels.com guest review
I had a wonderful stay at the Copley and highly recommend. All staff were extremely helpful and the rooms were very clean and nicely decorated. I would definately return.Genuine Hotels.com guest review
"This is a 2 star hotel"
Tiny room, had to turn sideways to get to the closet. Shower so small had to continually push the curtain away. Tray of food with garlic smell left out in the hall (from an adjoining room) for >12 hours, entire hallway reeked. Dirty socks from previous occupant on the floor when we arrived. We put them in the hall and they were still there 12 hours […] later. Read moreGenuine Expedia guest review
"Great weekend hotel"
Hotel was nice. Tons of things to do within walking distance.Genuine Expedia guest review
Good. The cleaning staff was attentive and the rest of the staff friendly. The restaurant could be improved. One comfortable chair in the room would have been nice. I would use the hotel again.Genuine Hotels.com guest review
"Always a pleasant stay"
This is my second time staying at Copley Square and as always I had a great stay. The only complaint I could have is the parking is a bit expensive but it was nice that even upon checking out u could leave ur car at valet free of charge until 2:00 pm, which was great for me because I wasn't done shopping. The hotel staff was very friendly. It is my […] fav place to stay. Read moreGenuine Hotels.com guest review
"Great location, excellent service"
The room was beautiful and spacious. The hotel was in a great location, close to restaurants and shopping. Service was wonderful, very attentive and always available to assist.Genuine Hotels.com guest review
"Loved the wine reception"
Convenient to DuckTour and green line.Genuine Hotels.com guest review
"Nice and clean and in a good loacation"
Celebrating our 41 anniversary by spending a night in Boston.Genuine Expedia guest review
I just spent 5 days for business at this boutique hotel and cannot say enough good things about it. The staff was personable, going out of their way to ensure I had every need cared for, from the doorman to the registration desk, to the restaurant wait staff. Unfortunately I became ill the last 2 days of my visit and spent the time in my room. Room […] service was fast and accommodating to my needs. The bed was very comfortable and the room was quiet - perfect for a quick recovery. I'm staying there on my next trip to Boston!! Read moreGenuine Expedia guest review
"great location… small rooms…"
daily cleaning needs improvement and replacement of sundries very nice concierge staffGenuine Expedia guest review
"Perfect stay for Hynes Convention Center"
The hotel was well kept and very clean. The bathroom is a bit small, but clean and functional. The service from the staff was phenomenal; they took every measure imaginable to make the stay perfect. This trip was for business, but I fully intend to return to Boston for pleasure in the near future, and I will be back at Copley Square Hotel.Genuine Hotels.com guest review
"Good service, central location"
The historic but well-renovated Copley Square has smallish but comfortable rooms and a friendly, helpful staff. The hotel is just around the corner from the Boston Public Library and only a couple of blocks from the convention center and Boston Commons (which is also the start of the Freedom Trail).Genuine Hotels.com guest review
"not what we expected"
Bathroom is too small for the price we paid, we would ve expected more confortable accomodations. the bed moves a lot, we would not return.Genuine Hotels.com guest review
"Hidden Gem of Boston"
This is a beautiful hotel, great experience, beautifully appointed rooms, newly renovated, quiet lobby, nice restaurant for breakfast. Perfect location, will definitely return.Genuine Expedia guest review
The hotel staff was great, attentive, very polite. The hotel can be hard to find by cab drivers because of other hotels with similar names.Genuine Hotels.com guest review
While the location of the hotel is great (right next to the orange and green lines), I wasn't a fan of the hotel. The hotel has a club underneath it and the music they play can be heard from the 3rd floor. My room faced an ally and so there was no natural light. In the middle of the day, you had to have every light on. Also, was not a fan of the breakfast […] from room service. There are other hotels in the Back Bay neighborhood that I've stayed at for the same price that are a lot better. Read moreGenuine Expedia guest review
"Don't stay here"
For $300, they stuck me on the 2nd floor right above their dance club. From about 8pm on, it was nothing but electro dance music pumping up through the floor. I first tried calling the front desk, they said they'd handle it. 30 minutes later, nothing. Called again, and the front desk actually offered to bring me ear plugs!! Yeah. Went downstairs and […] asked them in person to go talk to the night club manager. 30 minutes later, nothing. Went downstairs again, this time went WITH the front desk clerk to speak with the nightclub manager. He pretended to go to the back of the bar and do something, thinking I'd just turn and leave. When he came back and saw that I was still there, and I said to him "You didn't turn the volume down", he laughed at me! Then he finally went to the front of the bar where the stereo was and turned down the volume SLIGHTLY. I said "can you please turn it down some more" and he pushed past me and went outside for a cigarette. I went back to the front desk and they said they'd take care of it, but nothing happened. At around 11, the manager actually turned the volume BACK UP. This time I had to go down and threaten to call the police, and finally they turned it down. On top of that, the alarm clock was busted, the bathroom was unheated, and the weight room is PITIFUL. All the equipment as in various states of disrepair. Don't stay here. The Westin was much nicer and has a pool, jacuzzi and a really nice weight room. Read moreGenuine Expedia guest review
"Night in Boston"
I stayed at the Copley Square as a result of an Business Event next door. The room was smallish as was the bathroom but very nice. The bed was very comfortable which included a Down comforter rather than the cheap be spread. The room was well appointed and for a quick stay in Boston...it was great. I didn't get a chance to sample the restaurant and […] bar down stairs but they also looked great. I highly recommend this Hotel for a quick stay in Boston. Read moreGenuine Hotels.com guest review
"not worth the $$"
A few positive things, check in was quick and the room was clean. The negative... bathroom too small, club/bar downstairs too noisy (room was right over it), saturday morning construction starting at 7am (right outside the window), finding empty beer bottles in the stair well sunday morning (not good). Could have stayed somewhere that included parking […] and breakfast for less then this hotel per night. Read moreGenuine Hotels.com guest review
"Nice for a business trip due to locatio"
Hotel was fine, location was great just walking distance to my business, but housekeeping interrupt my sleep 3 days in a raw just to drop water. I don't know why they can't do cleaning and drop complimentary water at the same time. Also the restaurant is not that great. I order breakfast just once and it was cold by the time that got to my table.Genuine Hotels.com guest review
Went to Boston for a long weekend. Staff was very friendly and accommodating. It was my sister's anniversary, so they upgraded her room and ours as well. Rooms were nice, small but nice. Needed to be dusted for sure, but otherwise clean. The air conditioner was a bit noisy, but for an old hotel that has been refurbished it worked fine.Genuine Expedia guest review
"Center of Copley Square"
We spent one night here on a Saturday night, and were very pleased with the hotel and its location within a short walk to shopping, restaurants, and places like the Boston Public Library, Trinity Church, and Prudential Center. Even though the hotel is older, the accommodations seemed very up to date. The bathroom was small, but we weren't there for […] a bath/spa or large vanity experience. The bed was super comfy! Read moreGenuine Hotels.com guest review
"Nice hotel close to marathon finish line and shops"
Hotel was very nice and clean the staff was very accommodating and friendly. Hotel is located very close to the Boston marathon finish line and all the shopping in Copley square definitely will stay here again next time I'm in the areaGenuine Expedia guest review
It was a nice hotel with clean rooms and in walking distance to all of the Back Bay Area. Not too far from the financial district or Beacon Hill (10-15 minute walk)Genuine Hotels.com guest review
"Very helpful staff"
Great place, right in the middle of Back Bay. Convenient to subway and train station. The rooms seemed a little small but I would definitely stay here again for the convenience and the friendliness of the staff. They seemed to enjoy being helpful with directions and recommendations.Genuine Hotels.com guest review
"Cute boutique hotel close to all the sights."
We stayed at the hotel to go to the parade for the Red Sox parade in the morning. Excellent choice and would highly recommend and go back there. All the amenities without the crowds. Loved it.Genuine Hotels.com guest review
"Lovely and gracious"
Arrived at hotel on time for the evening wine tasting -- took my free glass of wine upstairs to sip while I unpacked. Can't beat that. Very close to the T, Back Bay Station, and Newbury Street. The bed was turned down each evening and when the time changed, a reminder note was left on the bed.Genuine Expedia guest review
"Perfect location to all points of interest"
Very satisfied. Rooms a little small but comfortable. Staff was very helpful and friendly. The location was perfect to get on and off trolley or simply to walk to all locations. The only drawback was maid service and not replacing glasses when used. Very minor complaint. Manager was a great help with ideas for our car trip up the coast, places to see […] and routes to take. Read moreGenuine Hotels.com guest review
"Great location, price, feel"
This is a great boutique hotel with everything you could need and nice touches. It's got the feeling of a ritzy place but free extra stuff the big chains charge you an arm and a leg for. Great location just off of Copley Square. Just around the corner from public transportation. Right across from nice grocery store and a few blocks away from tons of […] great restaurants. Nice touches to make it feel lavish like a big hotel. Door men to help with taxis. FREE WINE RECEPTION 5-6pm totally made my visit. Free water bottles every day. Read moreGenuine Expedia guest review
The hotel was very nice, and the service was very good. Convenient location in a nice neighborhood. Bed was comfortable. My only complaint was that my room was too hot, and even with lowering the thermostat, my room did not get cooler.Genuine Hotels.com guest review
"Best so far in Boston"
I have stayed in a couple other hotels in Boston, including others in Copley Square. This was by far the best.Genuine Expedia guest review
"Room dirty, bathroom old and small, lobby dark"
Very disapointed Especially re the price. Room was their best they said it was dirty, bathroom small amd old fashioned. Lobby very dark and strange people. Bar not welcoming and forget the breakfast. Would not recomment it strange expedia has this hotel and photos very diceving we were very very disapointed not not value for money.Genuine Expedia guest review
Room a bit small like many boston hotels. Standing room only in bathroomGenuine Expedia guest review
I GOT THE IDEA IT WAS A LITTLE NICE KIND OF BOUTIQUE HOTEL. IT HAS LOVELY CARPETS AND COURTAINS, BUT THE REST OF THE FURNITURE IS REALLY IN BAD CONDITION SPECIALLY THE WOOD PARTS ARE SCRATCHED. THE HOTEL IS SMELLY LIKE IF NO VENTILATION IS EVER DONE. THE ROOM WAS REALLY DUSTY AND THE BATH ROOM SMALL AND UN CONFORTABLE. THE ONLY PLACE TO CONECT AND ELECTRONIC […] DIVICE IS THE BATHROOM WHERE THERE IS NO SHELF OR SPACE TO PUT YOUR STUFF. Read moreGenuine Expedia guest review
The hotel was great. The staff is excellent. Great location to everything Boston has to offer. Only complaint is the decorating is very dark but probably is just personal taste.Genuine Hotels.com guest review
"Great location, old hotel"
The location in the back bay of Boston is awesome. The hotel itself is old so the rooms are small and strangely shaped.Genuine Hotels.com guest review
Stuffy and dark room. Air conditioner diffuser falling off in the middle of the night. Wash basin not draining. No counter space for toiletries.Genuine Hotels.com guest review
Very nice hotel, close to shopping,excellent and charming staff. Room was very compact , every available space utilized. Glad we only stayed one night. Room would fit a business person, not two women vacationing. Lovely restaurant, excellent food,ditto for service.Genuine Expedia guest review
"Wonderful hotel close to many of the Boston sites"
We had an excellent experience. From the moment we checked in with Jude, we felt right at home. The staff was pleasant and helpful and went above and beyond to make this a terrific stayGenuine Expedia guest review
Room was equivalent to a prison cell. Room was extremely small for what we paid. Had to usr the stairs due to lack of elevators properly functioning. Noticed that staff displayed frustration of elevators. Unsure of where go park due to no valet out front to assist us at check-in. Nice hotel but would prefer not to pay for location over comfort next […] time. Read moreGenuine Hotels.com guest review
I usually stay at the Copley Plaza and it was an oversight that I wound up staying at the Hotel Copley Square. The rooms were nice but very small. The staff were friendly and housekeeping was always around. I did not eat at the hotel because I thought the menu looked too limited. I would stay there again but it would not be my first choice.Genuine Expedia guest review
Regarding service - the staff folks were superb and very helpful. However, the WIFI connection was not up to their standard as it is a two step process at best - you are directed to the hotel website first, then get to enter the password. After that, connection may or may not make, requiring full exit and reentry to start over again when it did not […] connect. Suggest this process be simplified and signal be strengthened for those of us who need to carve out a few minutes to occassionally work on vacation time. Read moreGenuine Hotels.com guest review
"Great little hotel in the Back Bay Area"
This was the first time we'd ever stayed at this Hotel, and I'll say that it's a fantastic little hotel in the Back Bay Area. Very convenient to subway and bus access. The restaurant was definitely better than average, but as always a little over priced. We'd definitely stay there again.Genuine Expedia guest review
"2nd time was not as nice :("
The initial stay at the hotel was excellent, room was spacious, mattress comfy, and people were wonderful. The 2nd stay (3 days later) was a totally different experience. My room was cramped, not as clean, mattress was abysmal, and the people were preoccupied and less helpful.Genuine Expedia guest review
"Lovely hotel, great area. 4+ stars"
Lovely hotel, great location. Rachael and Anna were wonderful at reception/concierge desk! Just spent 2 nights here with my sister and really loved it, BUT the desk chair with protruding swivel legs doesn't fit under the desk and can be easily tripped over. Also, there is no place to sit except the beds and that one desk chair. I expect more for the […] price. Bathroom towel racks should be closer to the sink and tub area. Beds were very comfortable and our view was lovely. Bar was a pleasant place to visit and have a drink or 2- until around 9 pm when the music starts. After the DJ began, talk was out of the question. We were in Room 721. Read moreGenuine Hotels.com guest review
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