All hotels in Vienna, Austria
1 room, 2 adults
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Wiedner Guertel 14, 1040 Wien 4, Vienna, Vienna, 1040, Austria, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 447 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.0
  • Condition
    3.9
  • Neighborhood
    3.6

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good hotel"
It was the cheapest hotel we were staying Services good breakfast very good room good
Genuine Hotels.com guest review
3 night trip with friends Dec 2, 2014
Dora
AS
4.0 / 5Excellent
"Typical good value Austrian city hotel"
The hotel was decorated like a classic Austrian city hotel. The rooms were warm and comfortable and only a short walk to the underground
Genuine Expedia guest review
Other trip Dec 8, 2014
bobbyjock
GB
3.0 / 5Good
"Average- could do better"
An average hotel with little basic comforts. No tea/coffee making facilities in room. Icy receptionist on check-in and rather unhelpful. Only plus point is that it is near an underground mall with rail & subway connections.
Genuine Hotels.com guest review
3 night romance trip Nov 20, 2014
eddy
SG
5.0 / 5Outstanding
"Comfortable, good location"
Dogodne położenie w centrum miasta, blisko metro. Dobre, obfite śniadania.
Genuine Hotels.com guest review
1 night romance trip Nov 10, 2014
Malgorzata
CA
4.0 / 5Excellent
"rather 3 not 4stars"
It's rather 3stars hotel, well situated, nice staff (they let us get into room much earlier before official check-in). There was lack of: cosmetic set, slippers, neglige, minibar (there was only empty fridge), hotel restaurant, coffee set, fast wi-fi.
Genuine Hotels.com guest review
1 night trip with friends Nov 9, 2014
Magdalena
CA
5.0 / 5Outstanding
"Great location , nice conditions"
Wysoki standard, świetna lokalizacja - blisko centrum oraz bardzo blisko metro.Smaczne , obfite śniadania.
Genuine Hotels.com guest review
1 night romance trip Nov 9, 2014
Malgorzata
CA
4.0 / 5Excellent
"Good value for money reasonably close to old town."
The hotel is old and a bit dated but has old world charm with lots of nice woodwork. Rooms are small but adequate. My only complaint was a very rude young woman who was on the front desk when we arrived. She seemed more interested in checking her cell phone than looking after us.
Genuine Expedia guest review
Other trip Oct 23, 2014
Keith
CA
1.0 / 5Poor
"Disgraceful"
Having carefully looked for a hotel which was suitable for transportation to Bratislava, the airport and the particular places we wanted to visit ... and having booked 7 months ahead of time.....we were informed on arrival, that we were being moved to a different hotel due to them being overbooked. As we had booked so far in advance, I find it hard to believe that all the people who were accommodated had all arranged their rooms prior to us! The alternative accommodation was at the opposite side of the city and was 50 places lower in the customer satisfaction rating, so this arrangement did not suit us at all. The staff member informed us that there was no other option for us and gave us the impression that we should be grateful that he was offering to pay our taxi to the other hotel. As we were only staying a few days in Vienna, I was not pleased that a couple of hours had to be spent getting to one hotel and then having to travel across the city and wait to be checked into a different one. I'm unable to give any idea of what the rooms are like, but the reception area was okay and it was handy for transport. The building and the immediate vicinity were unattractive but if you walk 5 minutes you find yourself in Belvedere park which is quite delightful. I couldn't recommend booking a room, as the company is quite willing to move you somewhere else which might not be suitable to your needs.
Genuine Expedia guest review
Other trip Oct 22, 2014
Sara
GB
3.0 / 5Good
"Ok overall experience"
Came here with my best friend (a guy) to experience the wonders of Vienna. As we had so much to see in such a short space of time the hotel was pretty much just a place to rest our heads at night that wasn't too expensive. So it did the job. Was slightly disappointed that we didn't get what we asked for. We booked a 3-person room, and payed extra for it. The 3-person rooms, judging by the pictures on Expedia, are larger rooms where you have a double bed but also a setee suite and coffee table. My friend was going to have the double bed, and I was going sleep on the fold-out setee. Firstly they gave us just a double room, with a bed that couldn't be seperated. We showed the reception lady our booking confirmation that showed we payed for a 3-person room so that we could have something more spacious. Then they showed us a double room with a bed that could be put in two. Still not technically the correct room, but we were happy enough with it When you go to Vienna, you're not interested in sitting around watching TV, so the old cathode TV shouldn't be a problem. Also when you go to Vienna you're going to want to enjoy some of the countless swanky cafes, resteraunts and bars. So the fact they don't provide a kettle, coffees and teas in the room also shouldn't be too much of a problem. If you have a little extra money to go for a higher-rated hotel, then I'd recommend doing that. But this place is ok, about as good as a travelodge, with average customer service.
Genuine Expedia guest review
Other trip Sep 21, 2014
A Traveler
GB
5.0 / 5Outstanding
The hotel is within walking distance of the Belvdere and the Military Museum, just 3 underground stops from the centre of Vienna. There are several good restaurants and cafes in the area, varied but reasonable prices and not a bad meal in any of the ones we tried. As we were in one place for 2 weeks, I am pleased to say we had a great room with a sitting area. The staff were always very helpful.
Genuine Hotels.com guest review
14 night trip Aug 26, 2014
Ron
GB
5.0 / 5Outstanding
"Very Nice Hotel"
Nice Staff, nice location and clean room!
Genuine Hotels.com guest review
2 night trip Aug 30, 2014
JS
CA
4.0 / 5Excellent
Good hotel with character, excellent breakfast but a bit far out unless you get the underground
Genuine Hotels.com guest review
2 night trip Aug 1, 2014
A Traveler
GB
4.0 / 5Excellent
"Clean & comfortable"
Some might describe the decor as old fashioned or out of date but I thought the hotel had real character. The room was spotlessly clean, very comfortable and the bathroom was modern with an excellent shower. I had a great room up on the 8th floor with a balcony with views over the city. The neighbourhood will probably be very different once the train station is complete, there are good links to both the airport and the city centre.
Genuine Hotels.com guest review
2 night trip with friends Aug 9, 2014
A Traveler
GB
5.0 / 5Outstanding
"Nice hotel and well connected"
Decent and comfortable hotel, good location, close to Belvedere palace, value for money.
Genuine Expedia guest review
Other trip Aug 3, 2014
Twinkle
GB
4.0 / 5Excellent
"Nice hotel near the Red Line metro"
Very helpful English speaking staff. Rooms are a bit aged, aging furniture, carpets, CRT TV etc, but good sized rooms. Breakfast was as you can expect at a Holiday Inn/ Premier Inn.
Genuine Expedia guest review
Other trip Jul 4, 2014
A Traveler
GB
5.0 / 5Outstanding
"Pleasent Stay"
Extremely helpful staff. Nice rooms. Good Breakfast. Very near to tram and Metro Stations. Lot of good restaurants nearby for Lunch or Dinner. We enjoyed our stay.
Genuine Hotels.com guest review
2 night romance trip Jun 17, 2014
Siddharth Kaul
IN
5.0 / 5Outstanding
"Nice hotel close to train, tram and underground."
The staff are nice and offer help promptly. Very good and fluent English. Breakfast is good and many variety choice. Will definitely live here again.
Genuine Expedia guest review
Other trip Jun 5, 2014
vicky
GB
4.0 / 5Excellent
"The hotel is looking a little tired"
The hotel is a little tired but still an OK place to stay. Breakfast was good without being great. The staff were good, but a few smiles would not go astray.
Genuine Expedia guest review
Other trip Jun 5, 2014
Rob
AU
4.0 / 5Excellent
"Comfortable hotel in central Vienna"
This hotel was affordable and comfortable. The room wasn't large but it was still pleasant. The street traffic noise was loud but the double doors on the balcony sound-proofed the room. The hotel feels safe and a little bit luxurious, but it's in a seedy part of town which no doubt will improve once they finish construction of the new railway station across the road.
Genuine Expedia guest review
Other trip May 24, 2014
Tessa
AU
5.0 / 5Outstanding
"Nice hotel in Vienna"
Lovely hotel. Very clean and safe. The receptionists spoke English which was very helpful. Would go back.
Genuine Expedia guest review
Other trip May 21, 2014
A Traveler
AU
4.0 / 5Excellent
"Nice hotel"
The hotel is a few minutes walk away from the Belvedere Palace, with its attractive gardens and the excellent Klimt exhibition, and about 4/5 kilometres (c2.5 miles) from the many attractions of the city centre. Transport links are excellent with buses, trams, undergound and trains all available within a few minutes walk. The rooms are small but adequate for a short stay. They are clean, well decorated and come equipped with fridge, and air conditioning . The bathroom is small and the shower will flood the room if not very careful. The breakfast was good both for its variety and its quality.
Genuine Expedia guest review
Other trip May 12, 2014
A Traveler
GB
4.0 / 5Excellent
"Very good location and service"
Very nice place to stay with clean rooms and courteous and very helpful staff
Genuine Hotels.com guest review
3 night business trip Mar 11, 2014
A Traveler
IN
4.0 / 5Excellent
"Great Location & comfortable place"
Great Location and a good comfortable place to stay
Genuine Hotels.com guest review
1 night trip Mar 6, 2014
A Traveler
IN
4.0 / 5Excellent
"Great Location and Comfortable place"
Great location and it is a nice place to place to stay for both business & leisure. The staff is friendly and attend promptly to all your needs. I would recommend this without any hesitation.
Genuine Hotels.com guest review
2 night trip Mar 9, 2014
SLJ
IN
5.0 / 5Outstanding
"Great location"
Near Belvedere & Museum Arsenal. 20 minutes by tram or metro to the center. Very, very good sound insulation & cleanliness . Near the rail station is build, so the view is not very nice. Free Wi fi only in the lobby.
Genuine Hotels.com guest review
5 night family trip Oct 9, 2013
Vadym
GB
4.0 / 5Excellent
"Good value for money, location not bad at all"
Very easy to reach the hotel from the airport: take S7 line to Rennweg Station and than any of the S1, S2 or S3 trains to Quartier Belvedere. Very cheap too. Well connected to the city by Ubahn or tram. Very clean rooms and bathrooms. Good windows. Good breakfast, served until late. Polite and helpful personnel. Grocery stores in the area. Rooms a little outdated. The free internet is slow, but enough for checking e-mails, finding info about museums, trains and so on. You have to pick up "tickets" from the front desk with user name/password couples good for 30 minutes. You can use as many "tickets" as you need.
Genuine Expedia guest review
Other trip Oct 15, 2013
RG
CA
4.0 / 5Excellent
"Convenient location"
Hotel opposite railway station which is being developed. No problem with noise from outside. Very convenient location for using the metro to get around Vienna. Staff helpful and friendly. Good standard of cleaning in hotel. A few good restaurants locally.
Genuine Hotels.com guest review
5 night family trip Sep 3, 2013
A Traveler
GB
5.0 / 5Outstanding
"Nice and convinient hotel"
Near to underground and musiems Quiet and clear room Friendly staff We enjoyed room and food
Genuine Expedia guest review
Other trip Sep 12, 2013
Bin
GB
5.0 / 5Outstanding
"Pleasant hotel close to transport."
We chose this hotel because of its proximity to the Hauptbahnhof , the train to the airport and also because it was within walking distance to many historic sites. The lovely building and efficient staff were an added extra.There were many places to eat and we strolled from the Opera House back to the hotel the night we stayed and it was no big effort.
Genuine Expedia guest review
Other trip Sep 7, 2013
Anne
AU
5.0 / 5Outstanding
"Good !"
Well-connected, clean & comfortable, very courteous & effective staff. Glad that my last stop in Europe for this trip was at Prinz-memorable !
Genuine Hotels.com guest review
1 night trip Aug 15, 2013
A Traveler
IN
2.0 / 5Fair
"Solo traveller"
Definitely not 4-star by my definition! Need to get basics right (mini-bar price list in room, pen/pencil). 'TV in all rooms' if you like watching poor quality black-and-white images with an *exceptionally* loud volume (even on lowest volume setting). Wi-fi -you can use it in the hotel lobby, but £10 PER DAY for use in your room. This is unacceptable in 21st century. Had a bad experience relating to service from night staff. I arrived late around 8pm and was tired and hungry, and so I enquired whether there were any restaurants nearby where I could go. I was told an italian place round the corner was open to midnight, so took a shower unpacked etc and the restaurant was closed by 9.30pm when i got there. Hotel advised no other restaurants nearby and shrugged shoulders when I asked for help! Found a restaurant in a nearby hotel (ironically enough), no thanks to Prinz Eugen staff. One point on plus side: i had zero issues with noise that others have indicated. The room has an inner lobby which is very clever where bathroom and wardrobe are, with a separating door to the room. Windows are double-glazed and there is a second inner window which totally eliminates noise from outside street and station etc. wouldn't stay again though.
Genuine Hotels.com guest review
2 night trip Aug 21, 2013
Traveller
GB
4.0 / 5Excellent
"Nice if your not picky"
The Prinz Eugen hotel was nice, staff were nice, lovely and clean hotel. Location is not sentral, but very easy to accesse by public transport. If you don't need vienna on your doorstep, but would like a nice, clean friendly hotel, it's good.
Genuine Hotels.com guest review
2 night trip Jul 14, 2013
A Traveler
GB
5.0 / 5Outstanding
"Easy commute to Vienna"
Hotel staff very nice and informative. Very good breakfast! Loved Austria.
Genuine Hotels.com guest review
2 night trip Jul 8, 2013
Fred and Mary
IE
4.0 / 5Excellent
"A good hotel with value for money"
The hotel is not in town but can be reached easily by metro. Very good breakfast and the services of the staff are excellent. Free wifi is available at hotel lobby but if it would be perfect if it can be provided in the rooms.
Genuine Expedia guest review
Other trip Jun 30, 2013
mary
AU
4.0 / 5Excellent
"Did what it [romised"
Good location near transport connections . Freindly and helpfull staff . Prepared breakfast box as we checked out very early in morning . Good comfortable rooms . will stay again
Genuine Hotels.com guest review
3 night romance trip Jun 19, 2013
Pravin
IN
5.0 / 5Outstanding
"good location"
Excellent access to bus, tram, Schnell Bahn and trains - Bus 14A takes you into the centre of Vienna. Construction of the new main railway station has been proceeding well, and creates little noise or disturbance. Adjacent to the Belvedere gardens with its good art collection.Convenient for daily shopping needs, bars and restaurants nearby. Staff very helpful, breakfast varied and plentiful. No cpmplaints at all, though there is a small charge for internet use.
Genuine Hotels.com guest review
3 night trip Jun 17, 2013
RJMA
GB
3.0 / 5Good
room telephone was out of order all the time.
Genuine Hotels.com guest review
1 night trip May 15, 2013
mike
GB
4.0 / 5Excellent
"Helpful desk while room is ok"
One point deduction for no free Internet in room. But cannot complained too much cause the price is great.
Genuine Hotels.com guest review
1 night business trip Apr 25, 2013
JW
AS
4.0 / 5Excellent
"Practical Hotel"
Good location. Easy access. Although not in a really great neighbourhood considering the constructuion of the new main station of Vienna right opposite, I still felt it was a very practical hote for a tourist visiting Vienna for the first time.
Genuine Expedia guest review
Other trip Apr 9, 2013
A Traveler
IN
4.0 / 5Excellent
The hotel is clean with friendly staff, The overall service is good. There should be more variety in the breakfast menu, it seems the same if you stay for than two days. I would recommend this to collegues and friends. The possibility of providing limited complimentary(for half hour/one hour daily) WiFi in the room should be considered.
Genuine Hotels.com guest review
4 night business trip Mar 6, 2013
A Traveler
IN
5.0 / 5Outstanding
"An excellent hotel"
Very handy for the Hauptbahnhof, very good value for money, excellent breakfast buffet and the best shower I have ever had.
Genuine Expedia guest review
Other trip Mar 18, 2013
A Traveler
GB
5.0 / 5Outstanding
"Exceptional value for the money!"
Lovely hotel! A bit tricky finding the parking. The front desk gave us a google map as to where the economical parking was, only 7.00 euros for 24 hours but without the GPS it might have been difficult. Please ask for non smoking room if you are a non smoker. The smoking rooms reek with smoke including towels and all bedding. We asked to change right away and there was no problem. Remember Austria allows smoking everywhere including restuarants. Other than that, the hotel was great! Internet was available in the lobby. The furnishings and decor in the public area was lovely. Breakfast was your typical European breakfast and as always great. The underground and trams were very close and very easy to use. Buy your tram tickets in the underground as it is more economical.
Genuine Expedia guest review
Other trip Mar 18, 2013
Barry
CA
4.0 / 5Excellent
There should be variety in the breakfast; like fried eggs, more of salads, oat meal porridge and whole wheat bread, this would make the breakfast wholesome and healthy. The staff at the hotel is friendly and good and they do a commendable job. The management should look at the possibility of providingcomplimentary limited WiFi in the rooms for about 30 mins per day
Genuine Hotels.com guest review
1 night business trip Mar 5, 2013
A Traveler
IN
3.0 / 5Good
"Not well situated"
The hotel is great and the service was good and yes it is near a subway station. However, the view we had from our room was not very insteresting and the neighbourhood was not very pretty. Therefore, when I remember Vienne, I think about this neighbouhood and it is not great souvenir.
Genuine Hotels.com guest review
2 night trip Oct 7, 2012
Marilou
CA
4.0 / 5Excellent
"A hunky-dory, hassle-free, hotel!"
No real complaints about this hotel. Staff were very helpful and it is conveniently located about 200 yards from Sudtiroler Platz underground station and 100 yards from Sudbahnhof train station. For those wanting to walk, St Stephen's Cathedral and the city centre is about 30-40 mins away. Although erring more towards the functional rather than the luxurious, the rooms are clean and fresh and have two sets of doors to keep the noise out from the building site over the road. You could certainly do worse than choose this hotel.
Genuine Expedia guest review
Other trip Oct 18, 2012
A Traveler
GB
3.0 / 5Good
Stay was ok. Breakfast was good but not thrilled with the location.
Genuine Hotels.com guest review
1 night trip Sep 19, 2012
A Traveler
GB
2.0 / 5Fair
"Not for business"
My room has no heating available even it's in October of Vienna!!!. I claimed it to the reception, but nothing happened. He said " one side of building has not yet been heated, but another side only. Because your room was standard, you were located on non-heating side. That's your chose, but not ours" If the hotel disclosed su the condition when booking, it might be awared, but nothing was informed. The hotel never admitted his mistake. Parking was another terrible condition. No public parking around the hotel, but road side with fully parked only. The hotel advised me to use public parking located more on city side which requires me to return to the hotel by tram!! Room and breakfast were average.
Genuine Hotels.com guest review
2 night business trip Oct 9, 2012
AI
GB
3.0 / 5Good
"reasonable value for money"
little far from key tourist attractions - but I didn't mind walking much. Using a prepaid service like Expedia, I had to insist on a room higher up/quieter....overall suitable for a place to rest/breakfast was functional and edible. Certainly not luxurious but an efficient way to see Vienna at a reasonable price. Most staff were fully bilingual.
Genuine Expedia guest review
Other trip Oct 10, 2012
A Traveler
GB
5.0 / 5Outstanding
"Brilliant hotel"
My single room was perfect. Very comfortable, air conditioning, television with BBC channel, and a nice balcony. The buffet breakfast (included in the price) was excellent with a huge choice of food. It is only about five minutes on the bus into the centre of Vienna.
Genuine Expedia guest review
Other trip Oct 8, 2012
Granny
GB
5.0 / 5Outstanding
"very good hotel"
Everybody is friendly,very helpful and accomodating
Genuine Expedia guest review
Other trip Sep 20, 2012
celia
CA
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