Room seemed clean but there was a permanent stain on the toilet bowl. On the positive side, the metro station is right in front of the hotel and the breakfast buffet had a variety of dishes.Genuine Hotels.com guest review
This is the 2nd time we have stayed at this hotel - the first time we gave it 5 stars and we were not disappointed on our 2nd visit. The hotel is literally over the subway station and you can get to everywhere from your doorstep. Doris is still at the front desk and offers the same high-quality personal service. The room was clean, comfortable and EUREKA! […] the hotel now has free Wi-Fi although they had to do a go-around to get it. You need a new password every 24 hours but still - last time we had to pay 15 euros for 60-minutes. It still was slow (compared to the other countries and hotels were stayed at) but it worked. Try the gelato stand across the street - the morning breakfast is very, very good with those incredible breads and rolls Europe is famous for. We would definitely stay here again - and again! Read moreGenuine Hotels.com guest review
"Location !!! ,"
The best location , middle of MariaHifler shoping street, one step from U-Bahn, great Breakfast.Genuine Expedia guest review
"lost in vienna"
overall the room was expectable but hotel security was lacking.Genuine Hotels.com guest review
"wifi or no wifi"
Just Ok except that there was no wifi in the room, even though this is advertised. Even if you can get wifi, event if in the lobby, then you only get half our login times. This is very frustrating. Night staff no prepared to deal with the complaints.Genuine Hotels.com guest review
Great location--easy access to the metro station (right across the street) which makes navigating the city extremely easy. Beautiful hotel with comfortable rooms. The continental breakfast was one of the best I've ever had--lots of options!!Genuine Hotels.com guest review
"Great for the Mid-Range Busget"
We arrived right off the U-Bahn station to the large wooden doors of Hotel Kummer. We were greeted warmly and professionally. Our room on the street was still nice and quiet. Being close to Museum Quarter and Ringstrasse was a plus.Genuine Expedia guest review
I was delighted that hotel kummer was minutes away from the U3 which meant I could travel from the airport to the front door of the hotel by local transport for less than $10. When you exit the U3 you literally walk into the hotel which I found very convenient. Also, I had booked a table at mini restaurant not knowing where it was and it turned out […] to be a 10 minute walk from Hotel Kummer and a terrific restaurant where you can dine outside and the food is wonderful. Afterwards an apfelstrudel and whipped cream at Cafe Ritter near door to hotel kummer made my few stopover hours in vienna very pleasant. I loved the breakfast buffet which started at 6:30 a.m. which was perfect and I wanted to be on the metro by 7:00 a.m. or so. There were delicious cold cuts and cheeses, i.e. brie, camember, delicious whole grain breads, fresh fruit and many times of eggs and breakfast meats. Really nice. Read moreGenuine Expedia guest review
"Classic hotel in a great location"
Nice classic small/medium sized hotel. Local bus to the Belvedere Museum was less than 50 feet away. Staff was very helpful in helping me get to places I wanted to go in a short amount of time. Nice breakfast buffet and small hotel bar with wireless internet in the lobby. Great location just north of the museum district.Genuine Hotels.com guest review
Great old hotel with excellent service.very clean and on main shopping street.Genuine Hotels.com guest review
"Beautiful old hotel in the center of Vienna"
Hotel Kummer is in a beautiful old building in the center of Vienna, along a busy shopping street, and just minutes on foot away from the Nasctmarkt and the historic center. It's also walking distance to westbahnhof train station. The decor is beautifully baroque, with just enough modernity to make it comfortable, and the staff is friendly and acco […] mmodating. Read moreGenuine Expedia guest review
"very good hotel"
We had a great time at this hotel. Staff were very friendly and helped a lot with advice on how to get from A to B. Location was great. Metro just across the road. Right in the middle of shopping centre.Genuine Expedia guest review
"Great old world hotel in AMAZING location"
Very nice, old world charm hotel, in an AMAZING location. It is right near all the sights, about a 10 minute walk, and it's right next to the subway and on a major shopping area street. Couldn't ask for a better place to stay for the price.Genuine Hotels.com guest review
"Best hotel in vienna"
Spacious rooms, would be compared to 5 stars hotels not 4.Genuine Expedia guest review
"Great overall hotel"
Great hotel and great location. Great breakfast too. Only negative is that internet in the room is VERY expensive. Free in the lobby but there ought to be a les expensive in-room option.Genuine Expedia guest review
Strongly recommended! Spacious rooms, very good breakfast. Would have been better if it had free internet in the rooms.Genuine Expedia guest review
The hotels was close to attractions and the bus/train station. I probably would not stay there again because at the end of the day I like to relax and watch premium movies, and this hotel only offers one movie channel in the German language. Also there room doors are made out of wood, so they slam shut and make a lot of noise.Genuine Expedia guest review
"Would not recommend"
The room was not ready at 2.00pm,which had been promised by the receptionist in the morning when we reached from Munich at 6.00am.After a little argument they finally gave us a room and said that we had an upgrade.Close from the main train station.A long walk from the main city center but close to shopping and restaurants.The shower was terrible.It […] was located on the side wall which was weird because as usual in all the European hotels, there is no shower curtain plus the glass door is half,so all the water was on the floor of the bathroom.Breakfast was not so bad but there were a lot of flies,even on the food which was served on the table. Read moreGenuine Expedia guest review
"The Hotel is not perfect but it is acceptable!"
In general the hotel is nice; however, the bed is too unconfortable and the A/C was not working at all.Genuine Expedia guest review
"Exceptional Stay in Vienna"
My husband and I, brother and sister-in-law stayed at the Kummer Hotel from April 22nd to May 3rd. This is an exceptional hotel! You could not ask for a better location - the subway entrance is literally right below the hotel. There is an ATM machine about 50 feet from the front door. The street is loaded with shops and there is an ice cream stand across […] the street. The hotel is just beautiful inside - the rooms have high ceilings, plenty of storage space and the bathrooms are wonderful. The breakfast buffet every morning is more than adequate to keep you full until a late afternoon lunch. I highly suggest you request an interior room, as the rooms that face the streets can be very, very noisy, especially with the diesel city buses stopping every 5 minutes. There is a Cafe Ritter across the street that offers delightful local dishes. We also want to pass along our high compliments to two exceptional staff personnel - Doris who works the front desk and Walter, the evening waiter in the restaurant. They both were extremely helpful in providing directions and even going online to find the best routes and times for events. However, I caution everyone - the internet service SUCKS and is extremely expensive - around $15 USD for 60 minutes of very, very slow service. Find an internet cafe that will be somewhat cheaper and faster. But other than the internet service, we cannot find any faults whatsoever with this hotel, and we highly, highly recommend it. Read moreGenuine Hotels.com guest review
Overall nice hotel! Pros: excellent location, relatively inexpensive, breakfast is included, clean and friendly. Cons: WiFi is extremely expensive (buy data only sim card for your mobile), 1 EUR per minute for the phone calls in Vienna, outside street noise in our room.Genuine Expedia guest review
The location was great, especially when I came to Vienna by train from Budapest and I had to take the subway to get to the hotel. The staff was very friendly and the restaurant was very good.Genuine Expedia guest review
"Old style hotel that does not show its age"
Very nice hotel located on a main thoroughfare by with very quiet rooms. Located across the street from an U-Bahn station and close to the museums and the Hofburg.Genuine Expedia guest review
Well maintained historical hotel. Large european room and bathroom. U-bhan right next to the hotel. Lots of near by shopping and dining options. Great breakfast!Genuine Hotels.com guest review
Well maintained historical hotel. Large european room and bathroom. U-bhan right next to the hotel. Lots of near by shopping and dining options. Great breakfast!Genuine Hotels.com guest review
"Classic Hotel in shopping Area"
Great location, Hotel entrance directly in front of Metro (u Ban) Station. Also Lots of Shops, world brands, food, and even supermarkets in vicinity. Design is classic, with old mid century feeling, regardless bathrooms are modern, renovated with only hints of old style for example in wooden furniture. Single room in which i stayed is of reasonable […] size. (I've been in single rooms that are smaller even in 5 star hotels) Breakfast is continental and what you would expect from 3-4 star hotels. My experience with staff was minimal but pleasant. Read moreGenuine Expedia guest review
We enjoyed our stay very much. The staff was very helpful. We enjoyed the breakfast brunch. There was a good choice of food.Genuine Hotels.com guest review
"Rooms and Staff"
Rooms so small, no room for 2 suitcasesGenuine Hotels.com guest review
Very helpful staff. Given the one-way and limited access streets near the hotel it was a bit tricky to get to front entrance by car. Finally parked in the public parking sponsored by hotel and walked the one block to the hotel. Since a Metro stop is right in front of hotel, getting downtown was very easy.Genuine Hotels.com guest review
The hotel was next to the Underground so very handy for travel into the centre. There were many shops nearby and cafés. Breakfast included cereals, fruits, meats, cheese etc as well as eggs, bacon and sausage. Our room was too warm as the air conditioning was not on (May) and it was noisy if we opened the window. We had a shower not bath and the bathroom […] was quite small. The room next door was more spacious and had a bath and shower. Free WiFi was available each day with a voucher from Reception. The staff were pleasant and friendly and helpful. The hotel was good value. Read moreGenuine Expedia guest review
"Good central hotel"
Hotel Kummer is in a central location in Vienna. The breakfast is excellent with a huge choice of healthy foods and there is something for everyone. The staff were very pleasant and helpful. Although it is a fairly traditional hotel, it has excellent modern bathrooms and is elegant and comfortable.The tube station is outside the door of the hotel and […] provides a good service. For a visit to Vienna, I would definitely recommend this hotel. Read moreGenuine Expedia guest review
The hotel was excellently located, just opposite Neubeugasse tube station which allowed you to travel to most tourist attractions within minutes from the room. The street that the hotel is on is lively and has plenty of places to shop and eat and the hotel restaurant itself was lovely. We did find that the rooms did smell somewhat musty which despite […] opening windows failed to go away, however the room itself was very comfortable. Read moreGenuine Expedia guest review
"Fabulous, helpful staff!"
We fully enjoyed our stay at Hotel Kummer. The staff went out of their way to be helpful and pleasant, whether it was connecting to Wifi, finding our way on the public transport, or making sure we had a delicious apple strudl! The breakfast was excellent, with newspapers, great food, and even Champagne! We felt like royalty at the Kummer Hotel! Our […] room was very spacious and comfortable. Read moreGenuine Hotels.com guest review
"Excellent service from the Kummer as usual"
Umpteenth stay here - only criticism is that they've changed the beer in the bar from Zipfer (excellent) to Gold Fassl (Yuk!) Found myself drinking wine instead! One good thing is that they now have free wifi - previously cost an arm and a leg!Genuine Expedia guest review
Excellent position of hotel to explore Vienna with ease. Amazingly simple to get from airport to hotel via the CAT train and underground, with underground entrance being 50 yards from hotel. Staff were both pleasant and helpful especially at breakfast, where although being very busy, provided an excellent service often under difficult circumstances. […] Our room was at the rear of the hotel with outlook to a parallel street, it was quiet but it did have a drain odour in the shower room and a squeeky hinge on the door. After reporting this to the staff they eliminated the squeek and after two attempts eliminated the odour. On the last day the elevator broke down but there is a second elevator used by staff which can be used instead. Read moreGenuine Expedia guest review
"good hotel, central location"
the hotel is conveniently located on Mariahilfer Straße, close to the metro stop. The rooms are a bit small and in need of renovation, but overall it's an OK hotel for a short stayGenuine Hotels.com guest review
Elderly seasoned travellers. We had a large room on 5th. floor, separate bathroom\ WC was great. Opposite the Metro was a bonus, as the Vienna metro is both easy and regular, train every 4-5 minutes. We had a Mon to Mon card covering all transport within a large area for 16Euros each.Genuine Expedia guest review
We enjoyed our stay in this nice hotel. The metro station is just in front of the hotel, so very convenient as we were visiting the city of Vienna. Good buffet breakfast for me in the morning but my wife is Celiac (allergy to gluten) and the gluten free bread is beside the regular bread which is very bad for cross contamination . I had very good tapas […] dinner one night. Unfortunately, you have only 30 minutes free wi-fi internet in the lobby, otherwise you have to pay 9 Euros for 24 hours and no reception in my room or 0,35 Euro/minute in the Business Center of the hotel. Read moreGenuine Hotels.com guest review
"Lovely hotel with great staff."
The Kummar was a lovely hotel, with great original features (the main stair case). The staff were very friendly and helpful, plus to start the day there was a great choice for breakfast. The Kummar is located in the main shopping area with lots of cafes and restuarants to visit, it is also right next to the underground so very quick and cheap to get […] in to the centre of Vienna. A great location and a lovely hotel. Read moreGenuine Expedia guest review
"39 degrees outside, perfect inside."
We spent 4 night here with high temperatures day & night outside but the a.c. was perfect. On the corner of a busy road but we were facing the parallel side street so with double glazing it was nice & quiet.I requested a quiet room & twin beds and got my requirements. Very good value for our deal.Genuine Expedia guest review
"Perfect hotel,perfect location, perfect staff"
The hotel is ideally located close to underground and major railway stations. It is easy to access most common sightseeing attractions. The area feels safe and is a bustling commercial district with retail, cafes etc. the hotel has beautiful decor, our room was spacious, very comfortable and had air conditioning which was very welcomed. The hotel also […] has two elevators which is fantastic when transferring cases.The hotel is spotlessly clean and the staff all friendly and very helpful. We would strongly recommend this hotel Read moreGenuine Hotels.com guest review
"It has a great location but no Internet"
I really enjoyed staying in Kummer Hotel, a great location for shopping and walking, directly infront of the underground station "Naubaugasse",BUT no Internet although it was mentioned in my booking, Internet available only in the lobby and first floor and only for 30 min for each one, it harmed my bipusiness trip somehow, nothing bad but this, they […] also booked for me a sightseeing with a good company Read moreGenuine Hotels.com guest review
Hotel is very conveniently placed for shopping, as well as only a 20 minute walk to the historical sights of Vienna. Breakfast buffet was tasty, with lots of choices. A classic, medium-sized hotel. Would stay there again.Genuine Hotels.com guest review
"Well placed for seeing Vienna"
The hotel is ideally located to reach the key tourist sites and is next to the underground station. The street is a busy shopping one with bars and cafes along it, but the windows are well soundproofed. I had a single room on the top floor. It wasn't spacious, but was reasonably sized and comfortable. Paying for Wifi is a pain, but you can get 30min […] free in the bar. The breakfast was reasonably varied and of good quality to set you up for the day. The waiters at breakfast and in the bar, particularly in the evening, can be a little absent at times, but were very friendly and helpful. Reception gave mixed information re public transport, but were always trying to help and were friendly. Staff spoke reasonable English, but didn't always quite understand. A very minor thing though for my needs. There isn't really anything there for kids, so probably best for adults only. Access for the disabled may be an issue with steps into the hotel and down to the restaurant. I could only see a lift for the accommodation and not down to the restaurant. I'd stay again at the Kummer for it's location to get around the city, the price and overall atmosphere and welcome. Read moreGenuine Expedia guest review
"Pleasant hotel in Vienna"
A pleasant room. Over furnished somewhat so that it was hard to move. The shower leaked and we had some problems with the safe but the staff attended to the latter promptly. Breakfast was excellent and we enjoyed the location.Genuine Expedia guest review
"Really nice hotel"
Very nice and accommodating staff. Clean and fairly spacious rooms. We liked it!Genuine Expedia guest review
"Great hotel for a city break for couples."
Great location for a visit to Vienna; on the main shopping street, near the train station and near the city centre visitor attractions (e.g the Hofburg Palace, museums etc.). We didn't need public transport - walked everywhere - although there is an underground station very near. The hotel is a grand building, reception area and staircase - rooms could […] do with upgrading. Not a 4 star, more a 3 star, but good value all the same. Good breakfast. Read moreGenuine Expedia guest review
good location. Hotel staff are helpful. Breakfast is good as well. However the room has a smell when we first entered and the cleaners did not do a good job.Genuine Hotels.com guest review
"good position for visiting the museum quarter"
Good position close to the Museum Quarter, and shops. We were in a standard double room. too much furniture for the space. bathroom very clean. the bedroom would have benefited from having tea/coffee making facilities. Reception staff very polite and helpful. but overall reception experience could be quicker. would have been better to have a Maitre […] D to manage the breakfast rush. Read moreGenuine Expedia guest review
The hotel is very well positioned right in the heart of a main shopping street (MacDonald’s and Spar shop very close which is handy). The metro stop is right by the hotel which makes travelling around very simple. Breakfast started earlier which is great if you are on a business trip. The hairdryer in my room was very good! Only thing I’d change is […] tea and coffee in my room, but it’s normal not to have that in Vienna, so not really a complaint. Read moreGenuine Expedia guest review
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