All hotels in Vienna, Austria
1 room, 2 adults
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Mariahilfer Strasse 71A, Vienna, Vienna, 1060, Austria, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 283 reviews)

  • Location
    Great location
  • Breakfast
    Tasty breakfast
  • Service
    Fantastic service
  • Room
    Room is all right
  • WiFi
    Bad internet service

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Centrally located"
Very convenient location. Good value. Great breakfast. Clean. Comortable.
Genuine Expedia guest review
Other trip Jul 15, 2014
maureen
AU
3.0 / 5Good
"Rooms and Staff"
Rooms so small, no room for 2 suitcases
Genuine Hotels.com guest review
2 night trip with friends Jun 10, 2014
A Traveler
AU
4.0 / 5Excellent
Very helpful staff. Given the one-way and limited access streets near the hotel it was a bit tricky to get to front entrance by car. Finally parked in the public parking sponsored by hotel and walked the one block to the hotel. Since a Metro stop is right in front of hotel, getting downtown was very easy.
Genuine Hotels.com guest review
1 night trip with friends May 18, 2014
Canadian Couple
CA
5.0 / 5Outstanding
"Excellent location"
Have stayed here about 10 or 12 times in the last few years - always good to come back to. Good, friendly service; excellent breakfast choice.
Genuine Expedia guest review
Other trip May 31, 2014
Mr.B
GB
4.0 / 5Excellent
"City break"
The hotel was next to the Underground so very handy for travel into the centre. There were many shops nearby and cafés. Breakfast included cereals, fruits, meats, cheese etc as well as eggs, bacon and sausage. Our room was too warm as the air conditioning was not on (May) and it was noisy if we opened the window. We had a shower not bath and the bathroom was quite small. The room next door was more spacious and had a bath and shower. Free WiFi was available each day with a voucher from Reception. The staff were pleasant and friendly and helpful. The hotel was good value.
Genuine Expedia guest review
Other trip May 20, 2014
Diana
GB
5.0 / 5Outstanding
"Good central hotel"
Hotel Kummer is in a central location in Vienna. The breakfast is excellent with a huge choice of healthy foods and there is something for everyone. The staff were very pleasant and helpful. Although it is a fairly traditional hotel, it has excellent modern bathrooms and is elegant and comfortable.The tube station is outside the door of the hotel and provides a good service. For a visit to Vienna, I would definitely recommend this hotel.
Genuine Expedia guest review
Other trip May 13, 2014
Ann and James
GB
5.0 / 5Outstanding
"Brilliant location"
The hotel was excellently located, just opposite Neubeugasse tube station which allowed you to travel to most tourist attractions within minutes from the room. The street that the hotel is on is lively and has plenty of places to shop and eat and the hotel restaurant itself was lovely. We did find that the rooms did smell somewhat musty which despite opening windows failed to go away, however the room itself was very comfortable.
Genuine Expedia guest review
Other trip Mar 17, 2014
A Traveler
GB
5.0 / 5Outstanding
"Fabulous, helpful staff!"
We fully enjoyed our stay at Hotel Kummer. The staff went out of their way to be helpful and pleasant, whether it was connecting to Wifi, finding our way on the public transport, or making sure we had a delicious apple strudl! The breakfast was excellent, with newspapers, great food, and even Champagne! We felt like royalty at the Kummer Hotel! Our room was very spacious and comfortable.
Genuine Hotels.com guest review
3 night trip Mar 2, 2014
Marc & Patricia
IL
5.0 / 5Outstanding
"Excellent service from the Kummer as usual"
Umpteenth stay here - only criticism is that they've changed the beer in the bar from Zipfer (excellent) to Gold Fassl (Yuk!) Found myself drinking wine instead! One good thing is that they now have free wifi - previously cost an arm and a leg!
Genuine Expedia guest review
Other trip Jan 3, 2014
Mr.B
GB
5.0 / 5Outstanding
"Central Hotel"
Excellent position of hotel to explore Vienna with ease. Amazingly simple to get from airport to hotel via the CAT train and underground, with underground entrance being 50 yards from hotel. Staff were both pleasant and helpful especially at breakfast, where although being very busy, provided an excellent service often under difficult circumstances. Our room was at the rear of the hotel with outlook to a parallel street, it was quiet but it did have a drain odour in the shower room and a squeeky hinge on the door. After reporting this to the staff they eliminated the squeek and after two attempts eliminated the odour. On the last day the elevator broke down but there is a second elevator used by staff which can be used instead.
Genuine Expedia guest review
Other trip Dec 16, 2013
James
GB
3.0 / 5Good
"good hotel, central location"
the hotel is conveniently located on Mariahilfer Straße, close to the metro stop. The rooms are a bit small and in need of renovation, but overall it's an OK hotel for a short stay
Genuine Hotels.com guest review
1 night trip Jul 25, 2013
A Traveler
IE
5.0 / 5Outstanding
"Hotel Kummer"
Elderly seasoned travellers. We had a large room on 5th. floor, separate bathroom\ WC was great. Opposite the Metro was a bonus, as the Vienna metro is both easy and regular, train every 4-5 minutes. We had a Mon to Mon card covering all transport within a large area for 16Euros each.
Genuine Expedia guest review
Other trip Oct 19, 2013
Anton
GB
4.0 / 5Excellent
"Convenient Location"
We enjoyed our stay in this nice hotel. The metro station is just in front of the hotel, so very convenient as we were visiting the city of Vienna. Good buffet breakfast for me in the morning but my wife is Celiac (allergy to gluten) and the gluten free bread is beside the regular bread which is very bad for cross contamination . I had very good tapas dinner one night. Unfortunately, you have only 30 minutes free wi-fi internet in the lobby, otherwise you have to pay 9 Euros for 24 hours and no reception in my room or 0,35 Euro/minute in the Business Center of the hotel.
Genuine Hotels.com guest review
3 night trip Oct 6, 2013
A Traveler
CA
4.0 / 5Excellent
"Lovely hotel with great staff."
The Kummar was a lovely hotel, with great original features (the main stair case). The staff were very friendly and helpful, plus to start the day there was a great choice for breakfast. The Kummar is located in the main shopping area with lots of cafes and restuarants to visit, it is also right next to the underground so very quick and cheap to get in to the centre of Vienna. A great location and a lovely hotel.
Genuine Expedia guest review
Other trip Aug 26, 2013
Mark
GB
5.0 / 5Outstanding
"39 degrees outside, perfect inside."
We spent 4 night here with high temperatures day & night outside but the a.c. was perfect. On the corner of a busy road but we were facing the parallel side street so with double glazing it was nice & quiet.I requested a quiet room & twin beds and got my requirements. Very good value for our deal.
Genuine Expedia guest review
Other trip Aug 11, 2013
Brenda
GB
5.0 / 5Outstanding
"Perfect hotel,perfect location, perfect staff"
The hotel is ideally located close to underground and major railway stations. It is easy to access most common sightseeing attractions. The area feels safe and is a bustling commercial district with retail, cafes etc. the hotel has beautiful decor, our room was spacious, very comfortable and had air conditioning which was very welcomed. The hotel also has two elevators which is fantastic when transferring cases.The hotel is spotlessly clean and the staff all friendly and very helpful. We would strongly recommend this hotel
Genuine Hotels.com guest review
1 night family trip Aug 5, 2013
Chris
AU
4.0 / 5Excellent
"It has a great location but no Internet"
I really enjoyed staying in Kummer Hotel, a great location for shopping and walking, directly infront of the underground station "Naubaugasse",BUT no Internet although it was mentioned in my booking, Internet available only in the lobby and first floor and only for 30 min for each one, it harmed my bipusiness trip somehow, nothing bad but this, they also booked for me a sightseeing with a good company
Genuine Hotels.com guest review
6 night trip Jun 30, 2013
A Traveler
IE
4.0 / 5Excellent
Hotel is very conveniently placed for shopping, as well as only a 20 minute walk to the historical sights of Vienna. Breakfast buffet was tasty, with lots of choices. A classic, medium-sized hotel. Would stay there again.
Genuine Hotels.com guest review
3 night trip with friends Jun 10, 2013
Myra R
CA
4.0 / 5Excellent
"Well placed for seeing Vienna"
The hotel is ideally located to reach the key tourist sites and is next to the underground station. The street is a busy shopping one with bars and cafes along it, but the windows are well soundproofed. I had a single room on the top floor. It wasn't spacious, but was reasonably sized and comfortable. Paying for Wifi is a pain, but you can get 30min free in the bar. The breakfast was reasonably varied and of good quality to set you up for the day. The waiters at breakfast and in the bar, particularly in the evening, can be a little absent at times, but were very friendly and helpful. Reception gave mixed information re public transport, but were always trying to help and were friendly. Staff spoke reasonable English, but didn't always quite understand. A very minor thing though for my needs. There isn't really anything there for kids, so probably best for adults only. Access for the disabled may be an issue with steps into the hotel and down to the restaurant. I could only see a lift for the accommodation and not down to the restaurant. I'd stay again at the Kummer for it's location to get around the city, the price and overall atmosphere and welcome.
Genuine Expedia guest review
Other trip Jun 18, 2013
A Traveler
GB
4.0 / 5Excellent
"Pleasant hotel in Vienna"
A pleasant room. Over furnished somewhat so that it was hard to move. The shower leaked and we had some problems with the safe but the staff attended to the latter promptly. Breakfast was excellent and we enjoyed the location.
Genuine Expedia guest review
Other trip Jun 15, 2013
A Traveler
AU
5.0 / 5Outstanding
"Really nice hotel"
Very nice and accommodating staff. Clean and fairly spacious rooms. We liked it!
Genuine Expedia guest review
Other trip May 2, 2013
Randall
CA
4.0 / 5Excellent
"Great hotel for a city break for couples."
Great location for a visit to Vienna; on the main shopping street, near the train station and near the city centre visitor attractions (e.g the Hofburg Palace, museums etc.). We didn't need public transport - walked everywhere - although there is an underground station very near. The hotel is a grand building, reception area and staircase - rooms could do with upgrading. Not a 4 star, more a 3 star, but good value all the same. Good breakfast.
Genuine Expedia guest review
Other trip Feb 12, 2013
Paul
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"お勧めです。"
バスルームにバスタブがあり、リラックスできました。 また、フロントの対応や部屋の状態もよく、とても満足しました。
Genuine Hotels.com guest review
7 night business trip Jan 30, 2016
Toru
JP
5.0 / 5Outstanding
"CAPODANNO A VIENNA"
MOLTO GRADEVOLE E RILASSANTE
Genuine Venere guest review
4 night family trip Dec 28, 2015
EMANUELE
IT
5.0 / 5Outstanding
"Erlebt Wien im Hotel Kummer"
Gutes Hotel,tolle Lage und ein sehr gutes Personal. Unbedingt empfehlenswert. Wir werden wieder kommen.
Genuine Hotels.com guest review
6 night family trip Dec 18, 2015
sarah
DE
5.0 / 5Outstanding
"Supergeil"
Perfekt gelegen an der Shoppingmile. Tolles Hotel im alten Stil. Nettes Personal und tolles Service!
Genuine Hotels.com guest review
1 night romance trip Dec 23, 2015
Karin
AT
5.0 / 5Outstanding
"Top Lage. Mitarbeiterbewertungung 1++++"
sehr schön. Top Lage. Sehr tolle Lage. Das Personal ist einmalig. So ein Service habe ich bisher noch in keinen Hotel erlebt. Ich gebe zu den 4 Sternen noch einen hinzu.
Genuine Hotels.com guest review
7 night family trip Dec 17, 2015
siegmar
DE
2.0 / 5Fair
"Décevant, un peu vétuste mais bien placé"
L'hôtel a du être très beau à une époque mais là il est un peu vieillot. Il n'est pas du tout à la hauteur d'un 4 étoiles. IL est plutôt au niveau d'un bon 2 étoiles. Le service est inégal. Certains employés sont très polis et serviables, d'autres un peu moins pro. La chambre était très très petite (moins de 9m2) et vétuste. Le papier peint se décollait sur les murs. La literie n'était pas extra et la propreté laissait à désirer. Les WC dans la salle de bain n'ont jamais été nettoyés à la javel et la cuvette comporte des vieilles traces noires dans le fond. Le petit déjeuner était tout à fait correct. L'atout de l'hôtel est d'être tout près d'une sortie de métro et cet emplacement est idéal pour visiter la ville.
Genuine Hotels.com guest review
4 night family trip Dec 18, 2015
Sabrina
FR
4.0 / 5Excellent
"Horsehair"
The child's cot had a mattress made of horsehair. It was hard as stone! And it wasn't clean under the double bed. Except from that it was super! Lovely hotel in a nice area.
Genuine Hotels.com guest review
3 night family trip Dec 17, 2015
A Traveler
SE
2.0 / 5Fair
"Great location but dissapointed"
We ordered the Kummer Hotel through Hotels.com and prepaid our vacation. The hotel is in a great spot right in the middle of the shopping vacinity of Mariahifer Strasse which is full of life, restaurants and shops. The breakfast was nice and so were the rooms. We arrived early and we were received with hospitality and given our rooms ahead of time. Unfortunately the morning after the day we checked in we received bad news that my father had passed away and we had to return immediately for the funeral. We checked out of the hotel at 16:30 that same day and went straight to the airport. After the funeral we turned to Hotel.com to ask if we could either get a refund or compensation such as 2-3 nights free the next time we visit Vienna. Unfortunately we received a negative answer that said that the hotel policy states that if the vacation is prepaid we are not entitled to any such compensation or refund. Needless to say we were most disappointed since these unfortunate events don't occur on a day to day basis. We think the right thing to do in this case would be to compensate us on our grief and give us a couple of nights instead of the ones we paid for and did not use.when we next return to Vienna next December.
Genuine Hotels.com guest review
5 night romance trip Dec 8, 2015
Menachem
IL
4.0 / 5Excellent
"Hôtel presque parfait"
Nous avions réservé une double chambre standard.C'est ce que nous avons l'habitude de faire. Mais le lit double était vraiment très étroit, je pense (je n'ai pas de metre avec moi) entre 1m30 max.1m40.Nous avons demandé une autre chambre, avec un lit plus vaste ou 2 lits, mais il n'y en avait aucune de libre.L'hôtel nous a proposé une chambre pour le lendemain, mais nous n'avons plus eu le courage de déménager. Petit déj.parfait, sauf pas de jus d'orange frais. Si vous voulez réserver au Kummer, prenez garde à la largeur du lit
Genuine Hotels.com guest review
3 night family trip Dec 11, 2015
A Traveler
BE
4.0 / 5Excellent
Nice hotel, good location and very good breakfast.
Genuine Hotels.com guest review
3 night romance trip Dec 12, 2015
A Traveler
FI
4.0 / 5Excellent
"Schönes Hotel in zentraler Lage"
Das Hotel liegt sehr zentral direkt an der U-Bahn-Station. Das Ambiente ist schön, das Frühstücksbuffet sehr reichhaltig und das Personal freundlich und hilfsbereit. Unser Standardzimmer war sehr klein, aber sauber und ruhig(5.Stock). Der Fernsehempfang war schlecht, was uns aber nicht störte. Insgesamt ein empfehlenswertes Hotel für einen Wienbesuch
Genuine Hotels.com guest review
3 night romance trip Dec 3, 2015
A Traveler
DE
4.0 / 5Excellent
"bonne formule"
la chambre réservée ne convenait pas car il y avait des odeurs de la cuisine, les chambres attribuées par réservation hotel.com sont toujours moins confortables, inférieures et il y a toujours un *truc*
Genuine Hotels.com guest review
4 night romance trip Nov 30, 2015
Franz
CH
5.0 / 5Outstanding
"Ideale Lage, Charmantes Interieur, Freundlichkeit"
War schon mehrere Male in dem Hotel und es gefällt mir immer wieder. Der Empfang und die Bedienung (insbesondere Bar/Restaurant die eine Dame) sind sehr freundlich.Die Lage des Hotels ist ideal - sowohl für Shopping als auch als Ausgangspunkt für Besichtigungen
Genuine Hotels.com guest review
3 night trip with friends Nov 26, 2015
Barbara
CH
4.0 / 5Excellent
"Kan absolutt anbefales"
Fint hotell med god beliggenhet,
Genuine Venere guest review
4 night trip with friends Nov 23, 2015
hilde
NO
5.0 / 5Outstanding
"una bella scoperta"
l'hotel offre molto in qualità rispetto al prezzo: la camera assegnataci era molto spaziosa e confortevole, la colazione eccellente e la zona è bella, con molti negozi e locali dive mangiare, e, pur non essendo in pieno centro, è comoda per muoversi ovunque a piedi. Il personale, inoltre, è molto cortese.
Genuine Venere guest review
2 night romance trip Nov 13, 2015
A Traveler
IT
5.0 / 5Outstanding
"Fantastico"
Ho preso una singola perché avevo un seminario di lavoro,posizione in città perfetta,metro a 5 metri e hotel in generale che merita le 4 stelle,dalla colazione,alla pulizia,alla cortesia del personale mi sono trovato davvero bene
Genuine Hotels.com guest review
4 night business trip Nov 18, 2015
Stefano
IT
4.0 / 5Excellent
För varmt på rummet. Det enda negativa
Genuine Hotels.com guest review
3 night family trip Nov 13, 2015
Bo Sandahl
SE
5.0 / 5Outstanding
"Kummer fantastico - Wonderful User Experience!!!"
Abbiamo soggiornato in un weekend di Novembre presso questa struttura che è fantastica. La posizione è l'aspetto migliore, in quanto è posizionato di fronte la metro, in una zona che nel weekend è isola pedonale e piena di negozi. La struttura, per quanto datata, è ben curata, le camere sono in ordine e abbastanza curate, il letto matrimoniale è enorme, i bagni sono puliti e adeguati al ranking dell'albergo. La pulizia delle camere durante il soggiorno è stata ineccepibile. Inoltre, il personale è stato molto cortese, di buon umore e molto utile, soprattutto quando abbiamo ricevuto ottime indicazioni per trovare un locale in cui mangiare cucina tipica viennese nelle vicinanze dell'albergo. La colazione a buffet era ben presentata, un po' minimale nella parte "dolce" rispetto a quella "salata", ma questo rappresenta una minima osservazione rispetto ad un'esperienza sicuramente da consigliare.
Genuine Venere guest review
2 night family trip Nov 14, 2015
Antonino Germano
IT
5.0 / 5Outstanding
"ממליצים בחום"
מיקום מעולה. נמצא בשדרת חנויות. בפתח המלון תחנת של רכבת תחתית. שירות נעים, מקצועי ומסביר פנים. חדר נקי, מצעים איכותיים. ארוחת בוקר מצויינת.
Genuine Hotels.com guest review
3 night romance trip Nov 13, 2015
Tal
IL
4.0 / 5Excellent
Albergo pulitissimo e comodo. Camere silenziose. Ricca colazione, personale gentile.
Genuine Venere guest review
3 night romance trip Oct 30, 2015
A Traveler
IT
4.0 / 5Excellent
"A recommander."
Hôtel très bien situé sur une rue piétonnière et littéralement au pied du métro ! Décoré avec goût, accueil froid mais professionnel. Déjeuners copieux.
Genuine Hotels.com guest review
4 night romance trip Oct 26, 2015
manon
CA
4.0 / 5Excellent
古いホテルの雰囲気を出すために家具なども凝りに凝った部屋でした。カフェ直上の2階部屋でしたが、さすがに石作りの建物のため、全く騒音は聞こえず静かに過ごせました。バスルームが非常に大きく、逆に寒かった印象です。
Genuine Expedia guest review
Other trip Oct 25, 2015
A Traveler
JP
4.0 / 5Excellent
"Ophold på Hotel Kummer (3 par familie)"
Fint hotel med en god central beliggenhed. Fin service fra personalet, som var meget venlige og imødekommende. Der manglede kogekedel samt kaffe/the på værelset, som jeg synes man kan forvente af et hotel med denne status.
Genuine Venere guest review
4 night family trip Oct 10, 2015
Peter
DK
5.0 / 5Outstanding
"Très bel hôtel à proximité du métro"
Très bel hôtel, bien situé au cœur de Vienne et à deux pas du métro.
Genuine Expedia guest review
Other trip Oct 19, 2015
A Traveler
CA
4.0 / 5Excellent
Leider ging die Heizung im Badezimmer nicht. Bei Temperaturen unter 10°C war es sehr unangenehm. Nach mehreren Beschwerden war man in der Lage die Heizung ans Laufen zu bekommen. Ansonsten sehr empfehlenswert.
Genuine Expedia guest review
Other trip Oct 15, 2015
A Traveler
DE
5.0 / 5Outstanding
Es war alles super, beim Restaurantservice hat man die " billigen" Arbeitskräfte gemerkt, in der Freundlichkeit und den etwas schlechten Deutschkenntnissen.
Genuine Hotels.com guest review
1 night trip Oct 9, 2015
Angelika
AT
5.0 / 5Outstanding
"Hotel Kummer, um clássico da hotelaria em Viena."
Hotel clássico.Limpeza sem nada a criticar negativamente. Excelente localização. Atendimento muito bom. Café da manhã farto,muita qualidade e variedade, com excelente serviço. Recomendo, sem dúvida.
Genuine Hotels.com guest review
3 night romance trip Oct 4, 2015
Vilmar
BR
4.0 / 5Excellent
"Zentral gelegenes Hotel"
günstig gelegenes schönes Hotel in Einkaufstraße mit "direkter" U-Bahn Anbíndung
Genuine Expedia guest review
Other trip Oct 11, 2015
A Traveler
DE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews