This hotel was very clean. The staff was responsive and helpful. The bed was incredibly comfortable. Convenient to ammenities.Genuine Expedia guest review
"Nice place to stay with good location"
Had a nice stay. Clean hotel located near shopping and restaurants.Genuine Expedia guest review
"Highly Recommended Hotel"
I had a quick 1 night stay with my girlfriends and loved every minute of the hotel. The rooms were clean and the beds were heavenly. Friendly staff and perfect location. :-)Genuine Hotels.com guest review
Perfect location by car, close to downtown, the newest and biggest mall and the I-385.Genuine Hotels.com guest review
The location of the hotel was convenient to the places we wanted to visit. The staff was awesome- friendly and helpful. The room was clean, we had to tip. We were their during Easter weekend and the buffet was a bit pricey. Other than that the hotel was great. When we are in Greenville this is definitely the hotel we will stay in each time.Genuine Expedia guest review
Very pleasant hotel convenient to our family in Greenville.Genuine Hotels.com guest review
"Great location. Nice place."
Toilet tank took 30 mins to refill after flush. Reported to maintenance and it was fixed quickly and properly. Great location. Computers in lobby for guest use had unbearably slow internet access. So slow that it was effectively not usable. Last time that I visited (Nov 2012) there was shattered automobile glass in the parking lot where a guest's car […] had been broken-into. That caused me concern about the security of my vehicle. It was not swept up until after I told front desk. Read moreGenuine Expedia guest review
nice, comfy and clean. Was not close to main street and only one cab company in town with no availability, so we had to use personal vehicle. If you don't mind driving to downtown Greenville, this is a very nice place. However if your intent is to see the Falls, and/or a venue at the Bi-Lo center with little driving, then stay elsewhere.Genuine Hotels.com guest review
everything was wonderful except the transportation to and from the bi-lo centerGenuine Hotels.com guest review
"Great location- front desk staff not so good"
Room was great. Front desk staff left a lot to be desired. Very slow check-in, very unhelpful when drink machine took money, rude upon check out.Genuine Hotels.com guest review
The whole experience was wonderful. I couldn't have asked for a nicer place to stay!Genuine Hotels.com guest review
"Close to where I wanted to go"
I wish that the hotel rooms had microwaves in them. First hotel I have been in in a while that did not have a microwave in it.Genuine Hotels.com guest review
"Great hotel for everyone!"
Olean & comfortable rooms. Staff were personable. Nice restaurant with buffet breakfast & dinner & drinks if you don't want to go out.Genuine Expedia guest review
"We had a great time."
We had a great time at the hotel. The facilities were great and up to par. The staff was very helpful. Overall it was great!Genuine Expedia guest review
Overall nice hotel. The pool area looked like a sauna or steam room from all the condensation from the hot tub, since it is an enclosed area. The pool was cold...but I would still recommend this hotel. Oh and no free wi-fi which boggles my mind. Other "cheaper" quality hotels offer free wi-fi in all guest rooms. Can't understand why Hilton doesn't.Genuine Hotels.com guest review
"Great hotel. Management needs a little help."
This is a great hotel. Great restaurant, nice rooms. I was on the preferred guest level. I ordered breakfast room service and after 45 minutes of waiting I called down and was told the girl forgot to put in the order. I walked out of the room to get something from my car and discovered that there was a full breakfast buffet (free) on my level that no […] one had told me about. Why didnt someone tell me that when I ordered room service? It would have been the right thing to just say "Did you know that ten feet from your room there is a full, free buffet?" Additionally, they incorrectly charged me a $200 smoking fee, even though their excuse was "housekeeping staff smelled smoke coming from your room" even though I was gone from 6AM until about 5PM on the day this was reported, when housekeeping staff wasn't even on duty. Hotels.com took care of it for me but I was a little put off by their rigidity. I just chalk it up to general stupidity. I would stay here again, nonetheless, but the service was lacking. Read moreGenuine Hotels.com guest review
"nice hotel, slow service."
the front desk staff was very helpful when we checked in around midnight. However, the breakfast staff was extremely slow. Took way too long to even get our coffee & water. stayed on 11/10/12, breakfast on 11/11/12. great room with a nice view. would stay again but would opt. out of breakfast.Genuine Hotels.com guest review
The room was nice sized and very clean. The only complaint I have is how loud it was-you could hear every car that went by on the road and the parking lot behind the hotel and I was on the fifth floor.Genuine Expedia guest review
"Convenient to the highway"
Very clean and comfortable. Very courteous and professional staffGenuine Hotels.com guest review
"Nice and clean"
Comfortable stay. Quiet room and clean room.Genuine Hotels.com guest review
"charge for wifi and paper thin walls"
I was amazed that unless you were a gold or better member of this hotel, you pay for wifi. The crapiest hotels give you wifi, and its not like theirs would be better. The room was clean and the bed nice, but you could hear noise from the room next door. Good news is that the AC was built in and quiet, unlike the window shakers some have.Genuine Expedia guest review
"Very Nice Hotel"
Very nice hotel in a great area.....Genuine Hotels.com guest review
"Close to town, food, and sights"
Everything was great with one exception - the beds are too soft!Genuine Hotels.com guest review
After checking in I notice yellow spots on the sheets . On both beds . I called front desk and was told they would bring the sheets and I could remake our beds .Why should I have to remake my ouw bed outradious . The security brought the sheets for me to make the beds . I called the front desk again and refuse to make the bed . The desk ask to speak […] with security to inform him of makeing the bed . This was and older man and was unable to properly make the beds . Security inform me it was not his job and he really didn't know how to tuck and make . I was post this onto Facebook and Twitter ,The person at the front desk was very rude and not helpful. Where was the customer service friendliness. Very Disppointed with my stay . I was in town for a seminar at Greenville Hospital from Charleston SC with 10 staff . myself and another supervisor . Read moreGenuine Expedia guest review
"Close to my event and downtown"
Good service and food. Very clean room. Nice property.Genuine Hotels.com guest review
"Great Hotel close to downtown greenville"
Awesome experience....great staff. Very helpful. Nice room..very comfortable. Cost was good for area.Genuine Expedia guest review
Hotel staff was absolutely the most curteous I've encountered in 30 years of business travel!Genuine Hotels.com guest review
"Don't visit during soccer season......"
Unfortunately for us, the Hilton was inindated with soccer and hockey teams along with a wedding. There was trash left everywhere in the common areas and the restuarant poorly staffed. This hotel was an ok hotel, but poorly staffed.Genuine Expedia guest review
"A Great Stay"
We were in Greenville attending a funeral so we really needed a comfortable surrounding to escape to. The staff was extremely helpful with every question of need that we threw their way. We enjoyed the breakfasts and dinner we had and appreciated the comfy furniture scattered trhoughout. Bravo.Genuine Expedia guest review
The hotel was very nice, the room extremely comfortable, meant to leave early for a long drive north, but stayed longer to enjoy the room and breakfast.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"Excellent hospitality and elegant ambience!!"
Everyone were extremely hospitable and warm! I enjoyed every minute of my stay!Genuine Expedia guest review
Had a great time.Genuine Hotels.com guest review
"2 day say"
Customer service was good, and food was great! Anything we needed, they were there! Very clean!Genuine Expedia guest review
"I Had Better"
I checked in an was given my too key. I get to my room and it is filthy. Had not been cleaned. Took 2 hours for it to be cleaned...Genuine Hotels.com guest review
"Great stay in Greenville!!"
The hotel was very nice and the staff were all very friendly.Genuine Hotels.com guest review
Everything was great.Courteous staff I will definitely come back for another visit..Genuine Hotels.com guest review
would have loved to have had free wifi.Genuine Hotels.com guest review
"Great place for any event!"
Best time we have had in a long time! Beautiful hotel & very nice, clean room. GREAT stay!Genuine Expedia guest review
"Great value and outstanding service from the hotel"
Our stay at the hotel was wonderful and the front desk staff were exceptional as they tried to sort out the problems with our reservations created by hotels.com.Genuine Hotels.com guest review
It was the 2nd time we stayed at this particular Hilton & had the same GREAT experience both times!!!Genuine Hotels.com guest review
The advertisement promises views of city and mountains- neither of which is possible from the location of the hotel.Genuine Hotels.com guest review
"Great breakfast bar/Friendly staff!"
This hotel had a fantastic breakfast (eggs, waffles, and hot continental bar), easy parking, and convenient to the Mall. It also had a well-maintained pool, jacuzzi, and fitness center. Maid service was average - forgot to make our beds one day & did not refresh coffee bar area one day, but room felt clean. Overall, excellent staff - waitresses were […] sweet and friendly & security guard let us stay in the pool/jacuzzi area after it closed for quite a while on several days. Jessica at front desk was extremely helpful! :) Read moreGenuine Expedia guest review
Everything about the hotel met our expectations except ,the front desk needs a little attention. We check in around 2:30 and was promptly sent to our room. When we opened the door the trash was sitting in the hallway and the beds were unmade. We called downstairs and they said come back & we were given another room key which did not work. We went back […] downstairs and they said they had been having problems on the 8th floor. They said they would give us a complimentary breakfast for out troubles which they never gave to us only until we asked for the vouchers, Read moreGenuine Hotels.com guest review
My guests and I woke up to the thermostat set as low as 65 but the temp of the room was 77. It was very uncomfortable.Genuine Hotels.com guest review
Was in town for the BMW performance driving school, and this hotel completed the getaway!! The front desk agent recommended we take a trip downtown to Greenville, and boy was it worth it!!! A sleepy little town stuck in time, well worth the money!!!Genuine Hotels.com guest review
Did not use any of the facalities, no meals, no drinks, no pool and that was due to not being able to use any points or get any points for a 5 night stay. I was booked through a 3rd party and was not told points would not be honered. The hotel when called said they were completely booked for this period....then when calling reservations and checking […] internet found rooms available. Called back to the hotel and was told there "ARE NO ROOMS " available...so booked on line and had got a conformation and thus had a room. Read moreGenuine Hotels.com guest review
"stayed for 2 days had ac problems"
A/c not cooling asked for bypass so air would not cut off truned off every 10 minutes and had a hot stay and slept terribleGenuine Hotels.com guest review
Wonderful hotel, wonderful service! I would highly recommend this hotel to anyone. While it wasn't right in downtown Greenville (where we spent most of our visit), it was very close and we didn't mind the less than 10 minute drive into town. We will definitely stay again.Genuine Hotels.com guest review
The entire staff was awesome would go back anytimeGenuine Hotels.com guest review
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