"Timing is everything"
Overall the staff were very nice and helpful. However the pictures and reviews didn't seem to live up to the place itself. Everything looked so grand and large in the photos but once I got there they were working on the conference area so the walkway between the lobby and pool was "closed" sort of except you could nudge your way into the construction […] area if you really wanted to. The room was okay but nothing to go wild over. Understanding it is next to the airport was one thing but not realizing the planes LITERALLY fly right over you until late into the night is another. It's very loud until around midnight with planes every few minutes. The room service food was good but extremely priced (although that shouldn't be too overly surprising since it's a hotel). A lot of other hotels around the area included free parking... I didn't realize this one charged until I arrived. Read moreGenuine Hotels.com guest review
"Out dated hotel"
The only good thing about this hotel is its location to the convention center for business travelers. Other than that, it's old, out dated and I definitely won't stay there again.Genuine Hotels.com guest review
Very good we had great time, I will recommend friendsGenuine Hotels.com guest review
"worth the price"
I stayed there for 1 night. visiting from NY. Hotel was great. View from room was blah in any direction. Hotel lobby was clean and had a Starbucks in it. How awesome is that. Parking was $14 a night. Idk why parking isn't free at the hotel with your stay??? I only paid $73 a night. I would stay again.Genuine Hotels.com guest review
"Nice Airport Hotel"
Close to airport with shuttle to and from. Couple of Restaurants/Bars short drive or 20 minute walk. Arizona's Bar was fun ,medium age crowd with dance floor. Breakfast Buffet was a little pricy, but very good.Genuine Hotels.com guest review
pleasandGenuine Hotels.com guest review
"Very nice hotel in convenient location"
We really enjoyed our stay here for our family vacation to Toronto. The hotel is very clean, the rooms large and the staff very professional. The location was perfect and the price extremely reasonable. The pool with water slides was a huge bonus. Highly recommended. This is a very nice hotel.Genuine Hotels.com guest review
"Good value, Starbucks in hotel"
We stayed here for one night with two families. The waterslides were kid pleasers. The double bed rooms were small but adequate. There is a Starbucks in the lobby - a real bonus. Only downside was the hotel is underneath the flight plan of the planes flying from Toronto Pearson. You could definitely hear the planes in the afternoon but didn't bother […] in the evening or early morning. Read moreGenuine Hotels.com guest review
"Family Vacation for Caribana Parade 08/14"
You get your money worth with this hotel. It is clean, close to shopping and transportation. The check in staff/ front desk are not the most welcoming people but for the most part most Canadians I met weren't either. I would stay here again. Rooms are spacious and well kept. There are restaurants in the hotel and gift shops. There is also a nice pool. […] There is a breakfast buffet which had good tasting options. Read moreGenuine Hotels.com guest review
"Great for the rate!"
Very nice hotel for the price. The room we had (2 queen beds) was on the small side, but doable. The bed was comfy and the bathroom was a decent size. We had to have maintenance come in to clear the drain, as it was severely clogged. Once cleared we were fine. Starbucks in the lobby was great. We didn't have the opportunity to try the other restaurants. I […] would stay here again! Read moreGenuine Hotels.com guest review
"Comfortable and convenient"
Lovely, clean rooms. Good shuttle service to airport. Not great if you're frequently going into Toronto centre $50 cab one way.Genuine Hotels.com guest review
The hotel & service were excellent! The location was very close to the airport so we kept hearing & seeing planes fly by us continually!Genuine Hotels.com guest review
Very nice positive surprise as I didn't know what to expect.Genuine Hotels.com guest review
The our room it was very hot, I called the front office who promptly sent a maintenance man to check out the room. He brought a thermal scanner and scanned the only register in the room and he told us it was working, he just kept scanning the register and said that it was working even though the room is obviously hot and that we are all sweating! I […] finally asked him to scan the other parts of the room and sure enough, there was a 20 degree difference from the register to our room. He then left saying I can't do any more. As for the cleanliness on the hotel, the shower head in our room(3202) was brown with stain, the toilet seat is warps, the floors felt filthy was wrinkled though out the whole room. Wall papers were peeling, the walls were filthy all over, the vent on top of the toilet has dust accumulating so much it had not been clean for at least several months if not years! Towels where so nasty we just put them on the floor. The next day they did put clean and fresh towels but the ones that were there must have been there for months because it stunk!. The room indicated that they came with sofa beds, none of the 3 rooms came with it! The site did not also indicate that they charge $14 per day for parking! The kick plates throughout the floors were filthy. I am not sure how you gave this hotel 3.5 stars. I would never recommend this even to my dogs! Your ratings are not even close, very dissatisfied! Read moreGenuine Hotels.com guest review
"AWESOME OVERALL STAY"
THIS WAS BY FAR AN EXCELLENT EXPERIENCE. LOCATION WAS EXCELLENT FOR OUR FAMILY. MY CHILDREN LOVED THE POOL WITH WATER SLIDES.Genuine Hotels.com guest review
"Overall positive experience"
Hotel was nice. Closer to the path of the planes than I thought. Only about 5 miles to the Kipling subway station which was nice. Room was nice and clean. Pool was nice. I did have to call three times to get a cot for the room, but beyond that, no worries.Genuine Hotels.com guest review
The rooms were very clean. The only problem I experienced was the hotel bartender, who didn't know certain aspects that he should have, and got somewhat of an attitude once his ignorance was exposed.Genuine Hotels.com guest review
Rooms are small and need some updating but overall a nice stay. They charge for hotel guest parking.Genuine Hotels.com guest review
"Decent for cost"
It was a bit dated, but we were mostly exploring the city of Toronto, so it wasn't a big issue. Beds for comfortable. There was a Starbucks and a few restaurants in the hotel which was convenient, though we didn't actually end up eating at any of them. Location was right off the highway and near the airport, so there was noise constantly from the planes […] during the day time. Read moreGenuine Hotels.com guest review
Nice hotel. Some portions of the hotel are a little dated, but overal our stay was greatGenuine Hotels.com guest review
"Perfect Airport Hotel"
Hotel was very clean and staff were nice. There are also numerous restaurants in the lobby and convention center. The hotel is only 5 min from the airport. There is a gas station across the street for easy refueling before dropping off your rental.Genuine Hotels.com guest review
"Nice hotel very near Pearson Airport"
Hotel was adequate. Chosen only because of price and proximity to airport.Genuine Expedia guest review
"It was just enough for our budget"
I really liked the hotel. It had a water slide in the pool area, a few great restaurants inside, the rooms were great and the service was amazing. The only issue was the location. It is just a very boring location but thankfully there is a bus stop right in front of the hotel to take you to the train, which in turn goes to downtown Toronto. I had a […] car but it was nice to get the entire experience while visiting Canada. The hotel was stress free and great. Read moreGenuine Hotels.com guest review
Great placeGenuine Hotels.com guest review
The hotel was awesome! It was very clean and the staff was very helpful! Our kids loved the pool and the water slides and the hot tub was very nice!Genuine Hotels.com guest review
"For the price, plenty good."
Not new but their price reflects it, if you get a good deal. Lots of facilities, plenty of bars/restaurants within a mile. A bit outdated but nevertheless clean and comfortable.Genuine Expedia guest review
This hotel needs a major overhaul had someone stay on the executive suite and she said it was nothing close to any she has ever stayed in before. It is very close (a small walk) to the Toronto Congress Center so you lose some and gain some. The Japanese Restaurant was inside hotel was nice and had good food but it is not affiliated with hotel so you […] could not do a room charge on your meals. The bar was very pleasant and service was great (room charge is available for this) always keeping an eye on if you need anything else. This is not the worst hotel I have ever stayed in, for convenience to the Toronto Center it is a decent choice. Read moreGenuine Hotels.com guest review
"close to airport"
The beds were extremely comfortable ,however the rooms were to small and cramped. no where to put or open your luggage. It was very convenient to the airport and very good shuttle service. It was good for 1 night transfer back from vacation.Genuine Hotels.com guest review
"Courteous, efficient staff, rundown room"
The hotel has an attractive lobby, and shuttle bus, front-desk and room service staff were courteous and efficient. The room was smaller than most similar hotels where I've stayed but was acceptable. While it's not a huge deal, the hotel lost points when it came to the bathroom: the sink was chipped and bath/shower fixtures were dilapidated. It was […] also difficult to adjust the shower temperature and the sink tap didn't function properly, and several tiles in the shower were cracked. My room was near the elevator and I clearly heard the chime every time it arrived at my floor. Read moreGenuine Expedia guest review
A very nice hotel with a couple of shops/restaurants right inside (nice bar, nice sushi place, Starbucks). Has free, quick wi-fi with no need to sign-in to a portal (was fast enough for me to be able to quickly load pages and work remotely). The location itself is very close (10-15 minute drive) to downtown Toronto. The rooms are well maintained, have […] big bathrooms, and generally come with two queen beds. If traveling to the area again, I would definitely stay there once more. Read moreGenuine Hotels.com guest review
"Nice Hotel, Weird Access To Parking"
The hotel and room itself is very nice. You have to go around the hotel and pass the loading dock in order to get to the hotel parking lot. It is very close to the airport, so not a lot of night life.Genuine Hotels.com guest review
its was very good the room was clean bed linen was clean i checked and linen and towels were cleanGenuine Expedia guest review
"Great relief for power outage"
We stayed here during the power outage when the city was hit with a nice storm. Really nice room with easy check in. Only complaint was no movie rental. Oh well cable worked fineGenuine Expedia guest review
they should not charge for car parking it was $15 per night i was Disappoint and mad about it and they charge twice on my card i will never stay theirGenuine Expedia guest review
"Nice hotel close to the airport"
Great experience. However hotel staff did not clean on one day. Just because we left the room lateGenuine Expedia guest review
Would have given the place a higher rating if they didn't start drilling and hammering on my walls/ceiling at 7:30 AM; when I tried to call and complain, the room phone wasn't working. Other than that, the room was clean and comfortable.Genuine Expedia guest review
"Vacation Close to Home!"
International Plaza is perfect for a couple looking for luxury at a good price. We live just over an hour from Toronto, and the hotel provided us a nice break from the stress of life. Accommodations were perfectly clean, staff was poilte, and rooms were spacious and comfortable! I highly recommend this hotel!Genuine Expedia guest review
"staff are very helpful. very courteous"
help desk was great, we got in early, before check in time and they had no trouble in getting us in for no extra charge. also they helped in currency exchange for a very decent rate. Rooms are clean and in house cleaning was perfect every time. Be careful though for 3 things, location is very far from downtown, there's about 30-60 minutes drive to downtown […] depending on traffic. Also, there is a parking fee of 14 dollars in addition to hotel price, but you'll find all other places do the same, since parking is very expensive in toronto. and finally, there is no free breakfast. Read moreGenuine Hotels.com guest review
"Bad start and a little better finish"
It was a rainy night when we arrived, and we drove up and down the street where the hotel was "located", but no hotel. Two gas stations and one hour after arrival on the street where the hotel was supposed to be located we stumbled upon the location. The hotel was no longer a Doubletree, but had changed owners and names that very day. We changed rooms […] twice because the first two were dirty and not very habitable. Lastly, the front desk people kept attributing the booking to Expedia and not you. There is more, but I'm sure you get it by now. My time is too valuable to gild the lily. Read moreGenuine Hotels.com guest review
"great manager but dont arrive late"
I arrived after 1am for the second week in a row to find the manager scrambling to find me a room because they were overbooked. both times, the manager found me a room because I had pre-paid using this website. they are an airport hotel so expect the overflow from cancelled flights to make this a busy hotel. Again, this manager worked VERY hard to make […] me happy and that is the only reason i would go back. Read moreGenuine Hotels.com guest review
"Nice hotel close to airport & freeways."
Nice rooms, very comfortable. Easy to get to any place in Toronto metro area with the freeways so close. Beautiful pool area.Genuine Expedia guest review
"Nice Rooms - Sad Service Again"
I checked in late to find they had to give my room away (1am) for legitimate reasons. But they didn't tell me right away, they had to go back to their manager THREE times before they admitted they gave my room away. I've bought cars faster than that. Nevertheless, the manager-on-duty was very nice and was actually at a neighboring hotel paying for rooms […] himself so some of us had a place to stay. Eventually, they had to give me a room because it was paid-in-advance thanks to Hotels.com. I might stay again but just due to the restaurants on site. Read moreGenuine Hotels.com guest review
"Excellent Hotel, Reasonable Price, Fun for Kids"
Clean modern reasonably priced hotels close to major highways. Well kept rooms. Two water slides and large pool provide great children's play area and on-duty hotel life guides ensure a safe fun time. Two Asian restaurants and bar area ensure on site meals. Good value and no issues.Genuine Hotels.com guest review
"Nice hotel by the Airport"
Staying in this hotel saved several hundred dollars compared to if I was to stay in the center of town. Parking is good, it would be nice to have no cost since we paid to stay.Genuine Expedia guest review
Great rooms, clean, three restaurants on site, just okay breakfast.Genuine Hotels.com guest review
"Clean, small rooms, noisy from planes overhead"
Nice clean hotel, modern, and well appointed. However, the waterslide was not open when we were at the pool. Apparently it is only open when there is a lifeguard. There is no indication when the lifeguard is on duty anywhere ahead of booking, nor at the hotel. Rooms are noisy from the planes flying overhead from the East. Rooms are also noisy with the […] constant fan noise. Beware of local call cost. Troublefree check-in. You can only access the hotel from West. The parking & lobby entrance is on Dixon Road - if you are coming from East, then you will have to take a back road to get through the parking to get to the lobby. Friendly room cleaning staff! Read moreGenuine Hotels.com guest review
"Doubletree by Hilton- Toronto Airport"
Rooms were too cold and temperature could not be controlled in the rooms. Location is good. Self-parking is too expensive.Genuine Expedia guest review
"$$$ parking and yucky burger"
Upon arrival I was told I had a message, but the front desk wouldn't tell me what it was. I did receive a room upgrade, but it looked exactly like what I paid for anyway. I was there for less than 12 hours but was charged for the 24-hour parking rate upon check-in instead of the 12-hour rate. I was happy to have used a free Hotels.com night +$25 but […] they got me in the end with an outrageous parking fee and approximately $50 for 1 drink and 1 disgusting hamburger. I will be staying elsewhere next year if my racing schedule takes me to Toronto. Read moreGenuine Hotels.com guest review
"nice for the price"
Enjoyed Toronto,stay was pleasant.plenty of resteraunts close by. Only problem television reception spotty at times. airport close but was surprisingly quiet. would stay again.Genuine Hotels.com guest review
Service was fast like shower head leakEd. Someone came to fix immediately. Loved the big pool. Hotel staffs were pleasant and helpfeul. However, the room temperature was too cold for us. This could just be us. We had some difficulty adjusting the temperature. So felt cold and sticky. Loved the view from the large window/wall.Genuine Expedia guest review
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