"Had a wonderful experience"
great hotel, friendly staffGenuine Hotels.com guest review
"Less expensive than the Marriott, same luxury."
The hotel was beautiful. The pool area was good except the pool was warmer than the hot tub. The complimentary cookies at check in were delicious and a nice touch. Overall the staff was wonderful. Booked the hotel with hopes of experiencing some of its "haunted" lore, but only managed to capture a few orbs on camera, otherwise the "spooky" sounds seemed […] pretty normal for a trafficked hotel in the river walk area. Will definitely go back again some time! Really comfortable beds! Read moreGenuine Hotels.com guest review
Everything was great except I had noted that we needed a trundle bed on our reservation, called prior to arriving to confirm the trundle and they never gave us one.Genuine Hotels.com guest review
"Lack of a positive review."
Difficult time communicating room choice and location with check in Clerk. She didn't know floor plan well and thought we were not in a corner room at first (which we had reserved on line). Then moved us to what she thought was a corner room on the 2nd floor which wasn't a corner room, then moved us back to 315 which was what we originally wanted. Having […] no parking other than valet is a definite (-). Overall, a very vacant hotel when we visited on March 28th. Our rooms A/C was off and tub wouldn't drain. Had to call maintenance late in evening who did respond quickly, but these things should be checked and functional before guests arrive. Based on our experience, I wouldn't recommend to others. Timothy Walsh room 315 on March 28, 2014. Read moreGenuine Hotels.com guest review
"A/C Was Second Rate"
Everything was great except that the A/C did not cool properly. Minor problem in late March, but a bit of a shocker, as this hotel is a legitimate four star in my book! The location is so perfect..a short stroll across the Alamo Plaza to the Riverwalk and to Silo's for a great breakfast. Always stay here and will continue to do so.Genuine Hotels.com guest review
"Great place to stay! Great price!"
Close to Alamo and Riverwalk. Great size room that is nicely decorated! I had a room overlooking the Alamo. Great service too!Genuine Hotels.com guest review
Check in was not properly staffed, but that was our only problem. Valet service was great and prompt. We had a perfect view of the Alamo. Room was exceptional! Did not get the opportunity to dine as it was an overnight stay, but would definately stay again!Genuine Hotels.com guest review
"Right next to the Alamo"
As far as location goes you can't beat the Emily Morgan. Our room overlooked the Alamo and is right across from all the shops and Riverwalk. The staff was extremely nice and helpful.The room was clean and quite modern for an "old" building. I will say that the room was quite small, perfect for 2 people but it could get a little tight for 3 or 4.Genuine Hotels.com guest review
Hotel is very nice rooms are a little small but very nice. The location is great blocks from the river walk. Would stay here again.Genuine Hotels.com guest review
"Perfect place to stay!"
My sister and I met in San Antonio @ the Hotel. Neither of us had stayed here before, and we were both impressed w/ not only the hotel, but the courteous employees. Everyone was extremely friendly and helpful. Our room was clean and comfortable. Will definitely stay here again and highly recommend the Emily Morgan San Antonio.Genuine Hotels.com guest review
I was a little beefed about paying 28 bucks to valet but other then that it was great.Genuine Hotels.com guest review
In need of some general maintanence, but staff very professional. Restaurant & bar pricey, but that was expected.Genuine Hotels.com guest review
"Ridiculous bathroom doors with frosted glass"
Sliding bathroom doors with frosted glass in our room made for limited privacy and bathroom lighting shone through to bedroom area fully illuminating the sleeping quarters and disturbing family members trying to sleep. Our visit was at the beginning of Spring Break and hotel was fully booked. Very poor staff planning for on site restaurant. At 8:00 […] pm, restaurant wait was 1 hour even though there were many open booths. Forced to find off site dining while raining and cold outside. Will not stay at this hotel again. Read moreGenuine Hotels.com guest review
The Emily Morgan Hotel is convenient to everything, right next door to the Alamo. Parking fee seems excessive, but it is all about convenience, so no real complaint there.Genuine Hotels.com guest review
"We'd stay here again! San Antonio is Friendly &Gr8"
The only issue I can see with this wonderful hotel is that the bathroom doors are noisy (only a problem if someone has to get up at night. I guess I could have called maintenance to lube them, but I just now thought of that) It wasn't a problem for us, as we slept through the night. The staff was friendly - everyone in San Antonio was friendly. Also, […] some might not like the frosted bathroom doors. A little frost would be good; they could easily add more color/ striping. Glad I brought my extension cord, but that's probably true for all hotels. The lobby was a very comfortable, inviting place for the group to hang out and chat before the meetings - just like a nicely appointed home. Read moreGenuine Hotels.com guest review
"Very good experience"
The Emily Morgan is a great hotel with great staff. I have stayed there multiple times before and the service has been excellent. The restaurant food is another story, definitely not the best.Genuine Hotels.com guest review
It was great except for being forced to use valet parking. Even if you choose to park yourself they still charge you. Also, if I'm paying that much for a hotel room, include a refrigerator. Even the lower class hotels include a refrigerator.Genuine Hotels.com guest review
Had an awesome stay.Genuine Hotels.com guest review
"Beautiful historical hotel with modern comforts"
The check-in desk was extremely friendly and helpful! The room was clean and lovely with plenty of room. the hotel is located right around the corner from the entrance to the Alamo and the Riverwalk is just a short walk up the street. Since parking is so limited in downtown San Antonio, paying for the expensive hotel valet is the only option. It would […] have been nice to be able to leave the car with the valet until we were ready to leave San Antonio instead of only until 1:00 p.m. Read moreGenuine Hotels.com guest review
Beautiful hotel, beautiful view but air conditioning was poor. Staff was friendly and efficient.Genuine Hotels.com guest review
"Perfect if attending convention center events."
Enjoyed our stay minus the "false alarm" at 630am on our last day there. We had to evacuate using stairs. I laughed telling my hubby it was probably the ghosts of the hotel having fun with us. Who knows!?!?!? Lol. Overall very clean, nice and convenient. Thanks again.Genuine Hotels.com guest review
"A goodspot to be"
My wife and I enjoyed our stay at the Emily Morgan during our last trip to San Antonio. It was close to everything we wanted to do and being across the street from the Alamo provided the local atmosphere we were looking for. Any excursion we took started at the Alamo and we were in easy walking distance of the Riverwalk and the downtown entertainme […] nt. Read moreGenuine Hotels.com guest review
"I do not recommend it"
Not good at all. Very dissatisfied with location (just at the intersection of two busy streets), parking ($30 per day), cleanliness (for the price charged, it should have better presentation), and price (expensive). I do not recommend it.Genuine Hotels.com guest review
"Kind of Disappointed for a 4-Star Hotel"
Everything was very nice. The location was perfect and the architecture was beautiful. My only complaints are that the staff was very poor when asked to suggest places to eat that were not tourist traps. Additionally, even though our room was set at 66 degrees it would seem to get really hot at night.Genuine Hotels.com guest review
"Better than Expectations!!"
One of the BEST experiences we have ever had!Genuine Hotels.com guest review
Quick weekend get away with my husband and 2 kids(1yrold and 7yrold). We arrived an hour before check in and lucky for us our room was ready for us. We were even given fresh baked cookies, which were still warm at check in. It's was alittle pricy ( hotel & valet parking) but worth the stay for the location. We will stay here againGenuine Hotels.com guest review
We needed a room for our last night in San Antonio, and we found a good deal at Expedia. We wanted to try the ghost experience but we did not see or heard anything during our stay, we even took a camera to all floors from 7th to 12th and after reviewing the video nothing unusual was found. However, .my son's iphone dropped to the floor in the middle […] of the night when it was placed securely on a table. I guess ghosts prefer Android phones. Read moreGenuine Expedia guest review
"Haunted Birthday Bash"
Well i did not experience and ghost activity. I did experience a grand time. Kudo to the staff for making it great.Genuine Expedia guest review
"few hicups but overall amazing"
called down to the front desk. They said they would call back. never did. Valet parking was inconvenient when we were leaving. We waited about 30 mins. for our car. other then that all was perfect.Genuine Hotels.com guest review
"Close to all must see nights."
The hotel staff was outstanding. The hotel is in a fantastic location and beutiful as well. Nuff said!!!Genuine Hotels.com guest review
had a wonderful stay. everything about the hotel was great. room 214 was cold. front desk sent someone up and he worked on it but we were never able to get any heat in the room. front desk said they would compliment our parking but after checking my credit card they did not. we would definitely stay again but would request a different roomGenuine Hotels.com guest review
"Perfect hotel location - close to many must-sees"
Location of hotel was perfect. My mom is handicapped and thus can't walk much or far so this was perfect being right across the street from The Alamo. Front desk staff was very helpful and courteous. Valet personnel very friendly. Also, used their parking garage accommodations (our truck stayed there the whole time during our stay), which was very handy […] until we left and found out that someone had stolen our spare tire :-( Other than that we enjoyed it! :-) Read moreGenuine Hotels.com guest review
"great downtown area. Bad parking and service"
was not totally satisfied. Parking was limited. Remote to TV was broken. Room was very Small for price. Service Desk was almost non existent. I had high expectations and this hotel did not deliver.Genuine Hotels.com guest review
"San Antonio Christmas Shopping & Symphony Weekend"
It was nice. Our friends loved the Emily Morgan. This was their first stay and it was within walking distances to all of our destinations: The Majestic Theatre, Rivercenter Mall, and the Riverwalk. Our weekend before Christmas was perfect.Genuine Hotels.com guest review
"Awesome stay, exactly where we wanted to be."
Everything was great. From the warm cookies we got upon arrival and they helped us out with an early check in to the wonderful view of the Alamo. Great location, will definitely stay here again.Genuine Hotels.com guest review
Room Temp was cold, heater was not workingGenuine Hotels.com guest review
"Left the Car Parked"
It's right across the street from the Alamo and just a few steps more to catch the double decker hop-on hop-off bus . Left the car parked and walked to the River Walk for breakfasts and down Houston Street to a steakhouse to celebrate our 50th anniversary. Back at the hotel, the concierge had chocolate-covered strawberries waiting in our room. Enjoyed […] our stay---the rooms were stylish and comfortable! Read moreGenuine Hotels.com guest review
"Landmark hotel - avg experience"
We stayed in an "Alamo view" room. Room was very small, the hotel is really old and the interiors feel like they were not updated in a long time. Our windows were grimy - looks like they have not seen a window cleaner in decades. The whole purpose of an "Alamo view" room is beaten if you can't even see it clearly.Genuine Expedia guest review
"Next door to the Alamo, walk to river walk"
Very comfortable stay! Valet parking staff were very friendly and helpful! Room was very clean,highly recommend this hotel!Genuine Hotels.com guest review
"Last Minute Trip"
Hotel was in a perfect location and staff couldn't have been more professional and accomodating. The person that checked us in, Jenna was the epitamy of Customer Service. Will stay again on our next trip to San Antonio!!!Genuine Hotels.com guest review
Hotel was nice, staff was super friendly. Beds not as comfy as a Marriott. Do not waste your money dinning there. The food was not good at all and way overpriced for the quality. Denny's has better tasting food. Valet was super fast and friendly. We stayed on the the 9th floor and a little disappointed we did not see any ghosts ;-) lol I would still […] recommend this hotel. Read moreGenuine Hotels.com guest review
We were at the Emily Morgan on one of the busiest weekends in San Antonio. The bed was good, and because we were at the end of the hall, our room was fairly quiet and restful. We did not use the valet parking, but maybe should have since the River Center Mall Garage was a ripoff. The chocolate cake we ordered from room service was very good, and Tiffany, […] (I think that was her name) the server was prompt and sweet. The front desk staff was professional, helpful and friendly. On the negative side, upon arrival I found a wood screw and shavings on the carpet, there was sugar stuck to the breakfast menu and a mystery glob on the mirror in the room when we arrived, but for the most part the room was clean and it was a comfortable stay. Read moreGenuine Hotels.com guest review
"Won't stay anywhere else in San Antonio."
We had a beautiful room, view, and experience at the Emily Morgan. The staff was kind and ready to take care of anything for us, and the ORO restaurant made excellent food. The location is convenient; you are close to everything yet far enough removed that you can relax and get away from it all.Genuine Hotels.com guest review
"Great Hotel by the Alamo"
We stayed here before heading home after the holidays and decided to get in some sight seeing. The hotel is very nice, the room was great, clean and comfortable. The front desk has fresh baked cookies - the kids loved that. There is a nice bar in the lobby. right across the street from the Alamo and the Ripley attractions. A very short block walk to […] the riverwalk. Great stay, great hotel. Read moreGenuine Hotels.com guest review
"san antonio trip 11/23/2013"
the valet parking i dont like but that s really the only option they offer you unless you go around and park yourself in the same spot that valet does and it cost more. i just dont like valet having control of my keys and if need anything from truck they have to go drive it. just to get something out of it. and i get the suit with the whirlpool but […] sunday morning when got up there was no hot water in hotel and they said they had someone coming to fix it so we waited several hours nd just before chek out called front desk and asked for any updates but the guy hadent showed up to fix it. so paid extra for the whirlpool tub and didnt get to use it and they didnt offer any refund. other then no hot water and parking situation is no good the hotel is very nice. the beds are comfortable and the tub would of been nice it was huge. Read moreGenuine Expedia guest review
Customer service at registration was great, but it was a little slow on the restaurant side of things.Genuine Hotels.com guest review
"Perfect location everything was walking distance."
Comfortable, elegant and everyone was very courteous. I was really hoping for a ghost encounter, but it did not happen on my stay. ..LOLGenuine Hotels.com guest review
Went for a short getaway and this was a good spot, close to everything but not the price you'll pay to stay on the river.Genuine Hotels.com guest review
Great stay. We had a King room in the corner on the top floor. Vaulted ceilings, and great views. Hard to beat for the price.Genuine Hotels.com guest review
"Very comfortable, neat hotel"
The hotel was very nice. Great bed, great shower, big room. The restaraunt at the hotel was delicious. Really neat staying right next to the Alamo and within walking distance of the Riverwalk. The parking situation was not the greatest. I would recommend paying for the valet.Genuine Hotels.com guest review
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