"Bad service, but a cool room"
We had to walk up to the valet guy after sitting out in the street for 5 minutes to get his attention. Then we asked a guy where to check in and he pointed me in the direction if the front desk. We stood there for a few minutes holding all of our belongings until my wife walked around and found a luggage cart. After we got all of our luggage on the […] rack, the room hop walked up and asked if he could help. By that time we just wanted to do it ourselves and get to our room. Rude front desk when I called for valet to prepare my car. Overall, it was a cool hotel, but the service sucked. Would not go back. Overpriced and under valued. Read moreGenuine Expedia guest review
Very nice hotel right across from the Alamo and easy walk to the river walk. Excellent location. Checked in quickly, and with the complimentary cookies. Very nice receptionist. Would recommend this hotel.Genuine Hotels.com guest review
This hotel is centrally located to many sites. It was within walking distance to restaurants and stores. Our room was spacious, comfortable and clean! We'll return to this location.Genuine Hotels.com guest review
We used the Emily Morgan once before and knew it was the place to go back to for our honeymoon trip to S.A. The staff is nice, the hotel so luxurious, and they have the best most comfortable bed I have ever slept in. The hotel is a bit pricy, sure, but you get the luxury. Its not ON the Riverwalk but access is just across the street so its super convenient […] to all the downtown attractions. My husband is 6'3" and always complains that bath tubs just aren't big enough for him to stretch out, but he LOVED soaking in the tub in our room - even after a shower ! The views of downtown S.A. aren't what someone might consider scenic but the higher you go in the hotel the better it is. We stayed on the 11th floor this time and the lights at nite were great. There is a bar just off the lobby and we got drinks to go and loved The Don margarita. Even the bartender was great. What else could you ask for in a hotel ? Read moreGenuine Expedia guest review
"Always a pleasure"
Clean room, friendly employees, great location, no ghost sightings :)Genuine Expedia guest review
Close proximity to all activities near and around the river walk. Room clean and comfortable. Plenty of room for family of 4. Nice stayGenuine Expedia guest review
"Great stay and perfect location"
We had a wonderful stay at the Emily Morgan. The location was perfect; quick walk to the Riverwalk and easy access to the highway. We thought the room itself was a little on the small side, but the service and cleanliness easily made up for the size.Genuine Hotels.com guest review
It was an overall excellent experience, I can't say anything negative. Location and service were wonderful!!Genuine Expedia guest review
"close proximity and history of the hotel"
We LOVED the Emily Morgan hotel! The warm, welcome cookies were FABULOUS! Very friendly staff! Was a bit annoyed that a breakfast for two kids and two adults was $65, but the rest of the experience was fabulous!Genuine Hotels.com guest review
"A Good Place To Stay In San Antonio"
This is my second time staying at the Emily Morgan and I was pleased again. The first time was several years ago and I was worried that perhaps the quality of the hotel had diminished but it was still just as clean and nice as the first time. I booked a suite which overlooks the Alamo and it didn't cost any extra. The only complaint I have is that the […] crab meat they used in the salad was a little past its date but it was a minor inconvenience compared to the rest of the stay. The bed was large and comfortable and the sheets and pillows smelled clean. The sofa was not a sleeper but it was large enough for someone to sleep on it comfortably. The valet parking is expensive ($28) considering they don't even have a parking garage. The upside is that you are literally across the street from the Alamo and walking distance from the River Walk and River Center. All the hotel staff we encountered was friendly, even the lady vacuuming the hallways. I would definitely stay at this hotel again. Read moreGenuine Hotels.com guest review
"Close to Riverwalk & Alamo"
Very comfortable, short walk to riverwalk and Alamo. Beautiful hotel, friendly staff.Genuine Hotels.com guest review
"Valet parking sucks!"
I opted for $27 valet parking per night in the hotels private parking garage. What I got was my vehicle parked halfway across line and at an angle in a non-attended public lot two blocks away. I tipped the guy who parked my car $10 up front hoping to get a professional job. What I got instead was $1700 in damage to my vehicle. Fortunately I caught the […] people who hit my car, but it would not have happened if the valet service was anything other than a rip off and a deceptive trade practice. Read moreGenuine Expedia guest review
"Really enjoyed the stay-can't beat the location"
If you enjoy walking around the historic Alamo and Riverwalk this is a great place to stay. The bell service was exceptional. Rooms were nice and clean and the beds are fantastic. We had a late change of plans and had to add one more guest to our room and the hotel was very accommodating with a roll-away bed that was as nice as the room beds. The mystique […] of the history behind the "Emily Morgan" name and the prior use was an added plus. This is a valet only property with a daily charge, but you can come and go as often as you prefer at no additional cost. Just about everything you could want to do was within walking distance. I didn't provide 5 stars for the fact that coffee is not available to guests in the lobby and the only dining option for breakfast was a buffet or grab-n-go. The buffet lacked options for healthy dining and was generally not refilled as often as the guests were looking for food. Will definitely stay here again when in the area and recommend this to others. Read moreGenuine Hotels.com guest review
"Wonderful & Friendly"
The hotel was recently renovated. Our room on the 12th floor was nice and had a beautiful view of the Alamo. Room was spacious & clean. The pool & exercise area was small, but it didn't bother us. The customer service was excellent. We were greeted with warm delicious Chocolate Chip Cookies at check-in. The concierge and all staff were very friendly […] and polite. Valet parking is pricey $30, but that's you have the option to park in surrounding lots. Overall, loved it & will definitely stay again. Read moreGenuine Hotels.com guest review
The staff were courteous and helpful. Check in was easy. It's so close to the river walk. Loved itGenuine Expedia guest review
"This was a beautiful hotel"
My husband and I visited the Emily Morgan for our 20th wedding anniversary. We had a beautiful room on the 4th floor overlooking the Alamo. It was very clean and had everything we needed.Genuine Expedia guest review
We really enjoyed our stay. The location is perfect to downtown. horse carriages are parked right outside, so many attractions right outside the hotel, we discovered so many small eateries and spots.. only warning world be the $38 valet parking charge, no other options really. overall, great charge.Genuine Hotels.com guest review
"Great place to stay!"
Great place!Genuine Hotels.com guest review
The hotel was fine, clean, service was fair, but expensive for what you get. I did stay on a holiday weekend (July 4th), so that could be it. It is right across the street from The Alamo and a couple blocks from The Riverwalk. For the price, I would have preferred staying directly on The Riverwalk and have easier access to everything. It was "an okay" […] for me. Read moreGenuine Hotels.com guest review
Great location!!! Warm chocolate chip cookies at check in and a cozy restaurant/bar.Genuine Expedia guest review
"I was wow'ed, great remodel"
I traveled here for work and I was truly wow'ed by the renovation the DoubleTree did here. The rooms are great and the staff is great as well. It's in a good location by the Alamo and valet is a must do as parking is tight here. I would go back even for leisure.Genuine Expedia guest review
Great time! Perfect location for tourists - it is in an area that is close to many local attractions on foot!Genuine Expedia guest review
"Extremely Disappointed; Avoid"
This is not the worst hotel I've ever stayed in but it was definitely the worst for the money. A shame, because I've always had good experiences with Doubletree. Staff was rude when I asked for a rollaway and told me that rollaways "weren't guaranteed" and my room was too small to fit one. The room was only big enough for the one bed and a small chaise. […] It took 2 hours and 3 phone calls to the front desk to get extra sheets. Although the exterior is nice, the interior is stripped of any historic charm. The bathrooms, especially, were cheaply remodeled, tiny, run down, and there were black hairs all over the toilet. The curtains didn't close all the way and there was street noise all night, despite the fact we were on the 14th floor. The AC was cold when it ran but the room got HOT when it went off, which happened off an on all night. The pool was tiny and full of drunk people and there were empty beer cans and dirty towels lying everywhere, leaving just 1 fresh towel for use after swimming. Also, the hot tub was cold--is that a thing? The bed and pillows were comfortable and the valet service was friendly and well run. None of that makes up for the rest of it. Poorly run, understaffed, expensive. I will never stay here again. Read moreGenuine Hotels.com guest review
"Definetly coming back!"
Walking distance to everything ! Great staff, great help from the valet. It is quiet and has Free Wifi. Most hotels at this stature dont offer free wifi. Will definetly coming back.Genuine Hotels.com guest review
"Loved this hotel!!!"
Loved the location and the service was awesome the only bad thing is the water was not hot! Cold showers are no fun!Genuine Hotels.com guest review
"Nice, clean rooms."
The Emily Morgan Hotel is so nice. The rooms are clean and well-put. I was hoping to experience the creepy feel though to confirm what history says about it but to no avail. I just wished drinking water was free. Bit overall, I highly recommens it.Genuine Hotels.com guest review
The hotel was totally cool and old. It's right across the street from the Alamo. The valet staff was phenomenal as was the staff and the service in the Oro Restaurant located in the lobby.Genuine Hotels.com guest review
hotel was well kept. very friendly staff.Genuine Hotels.com guest review
"Cant wait to go back again"
My gf and I stayed at the Emily morgan june 27-29 and it was a very beautiful hotel and the room was just as nice. Looking forward to going back once againGenuine Expedia guest review
"Nice hotel close to the alamo"
It was very nice but it didn't have hair dryer. Other cheaper hotels like comfort inn have them.Genuine Expedia guest review
It was great!!! The hotel was amazing and the staff was good.Genuine Expedia guest review
"Best hotel in San Antonio"
This was our first time staying at this hotel and all I can say is that my wife and I were very happy with our stay. From the moment we drove up to the valet service to the day it was time to check out we were greeted with friendly smiling faces! The staff at the Emily Morgan made us feel like we were welcomed and also made us feel at home! The hotel […] was clean and the rooms looked just like the pictures on the internet. We are definitely returning to this hotel in the future! Thanks for making our stay memorable and enjoyable! Read moreGenuine Hotels.com guest review
"Perfect for our two day San Antonio excursion!"
My niece and I took the train from Fort Worth to San Antonio for a day of sight-seeing and shopping. The hotel was very accommodating when our train was delayed and we didn't arrive until 1 am. Our room was ready and we were grateful for speedy check in. The room was very nice and the bathroom was large so overall, our stay was quite comfortable. My […] niece wanted to swim and the pool was clean, though rather small. We were guests in the hotel for two nights and dined in the restaurant the second night we were there. Oro is a wonderful restaurant - not typical hotel restaurant fare. A friend joined us and we had a most delightful meal of Alaskan salmon on a bed of white truffle infused mashed potatoes that was excellent! We also had the crab bisque soup which was the highlight of the meal. My niece had the tomato soup and grilled cheese sandwich and said it was delicious. I recommend the hotel for either business or pleasure. I'll want to stay here again when I visit San Antonio again. Read moreGenuine Expedia guest review
Nice hotel. Although for the price for a one night king size bed this was a little steep. The room was rather small. My wife and I had to shimmy around each other in this space. $200 for one night. I may look into another place next time. Other than the size and price of the room, this place was in a good location. It was close to Riverwalk and across […] the street from the Alamo. Not bad, but not great. Read moreGenuine Hotels.com guest review
"I think it was the perfect spot for us."
The staff was great and they all was very friendly. We enjoyed the stay, I will be coming back soon.Genuine Hotels.com guest review
"My absolute favorite hotel in San Antonio!!"
Excellent staff. Great food/restaurant (and friendly bar). We loved the complementary chocolate chip cookies! Beautiful hotel in good location.Genuine Expedia guest review
Fabulous location!!!!! Directly next door to the Alamo. The river walk was a 5 minute walk. The River Center Shopping mall just a couple of blocks away. Even the tower of the Americas was an easy walk. Hotel staff was absolutely wonderful! Room was a little small, but very comfortable and clean. I would recommend this hotel. Breakfast was delicious. […] Loved our time there. Read moreGenuine Hotels.com guest review
"Great view of Alamo!"
Very friendly staff! Fast Valet! Super clean room!Genuine Hotels.com guest review
Our room was fantastic. Large comfy bed, clean and spacious. The staff was very friendly. They spoke to us like they new us. We will return for another stay.Genuine Hotels.com guest review
Not a refrigerator in the room Paying $200 and not get a refrigerator is shame for business Beside the location I was very disappointed Come on wake up management It's 2014 ,these small facilities are available in third world countries low end hotel as well .Genuine Expedia guest review
Wonderful staff, perfectly situated for the Alamo (next door) and the Riverwalk.Genuine Expedia guest review
"Beautiful hotel and great location!"
I love this hotel every time! Clean modern feel but yet cozy. Large room size. Great food at the restaurant too.Genuine Hotels.com guest review
"Right next to the Alamo"
Great location with amazing rooms and friendly service. Went to the Spurs game 5 when we won the Championship great place to celebrateGenuine Hotels.com guest review
"Awesome & Scary!!!"
Coolest hotel I have stayed at. Good food and room service. You have the Alamo and everything right there. Stayed on the 9th floor room 903 I believe it was. Supposedly one of the floors with the most paranormal activity. It was the king whirlpool suite. Best room I have ever stayed in. Felt like I was someone important by the quality of the suite. […] Creepy things did happen alot. As soon as me & my girlfriend got there around 4pm, the whirlpool jets came on. I turned them off and 5 minutes later they came on again by themselves. It did that twice. We went to Ripley's Believe It Or Not & the wax museum and then went to eat at the Hard Rock Cafe. We came back to the room because my girlfriend was feeling weak with her being pregnant. About 5 minutes back, the bathtub jets turned on again by themselves. It did that another 3 times within the hour. She went to bed around 10pm. I stayed up until about 1am. I heard noises in the bathroom before I went to sleep. My girlfriend woke up in the middle of the night also from noises in the bathroom. I didn't wake up. She said it sounded like the toilet was flushing on its own. She was terrified to go to the bathroom. Pretty creepy place. Also even the hallways seem a little creepy. Awesome fun! Will be going back again soon!!!! Read moreGenuine Hotels.com guest review
"Perfect close to all downtown attractions"
Good service good people good cookies nice pool valet was quick and easy and real kid friendly hope to stay againGenuine Expedia guest review
"High End Hotel"
Great location and service. Nicely updated hotel in a historic downtown building. Downside have to pay for parking and there is a little street noise (people not traffic) late at night. All to be expected in a downtown location.Genuine Hotels.com guest review
We didn't spend much time in the room. It was a bit small but had all the things you needed. The location was great to the Alamo (right across the street), restaurants and bars. Our room rate was great given it was the weekend of Father's Day and the NBA Finals! You do have to pay for parking but that's standard for the area.Genuine Hotels.com guest review
Room was small but very nice view wonderful viewGenuine Hotels.com guest review
"All around a great place to stay"
Clean hotel, great location, friendly and prompt staff. Will definitely be coming back!Genuine Hotels.com guest review
"Had a blast"
The stay was awesome except the A/c was acting up however they had a fan delivered and it was great after that. The bar was fun and the staff was very friendly.Genuine Expedia guest review
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