"Extremely Disappointed; Avoid"
This is not the worst hotel I've ever stayed in but it was definitely the worst for the money. A shame, because I've always had good experiences with Doubletree. Staff was rude when I asked for a rollaway and told me that rollaways "weren't guaranteed" and my room was too small to fit one. The room was only big enough for the one bed and a small chaise. […] It took 2 hours and 3 phone calls to the front desk to get extra sheets. Although the exterior is nice, the interior is stripped of any historic charm. The bathrooms, especially, were cheaply remodeled, tiny, run down, and there were black hairs all over the toilet. The curtains didn't close all the way and there was street noise all night, despite the fact we were on the 14th floor. The AC was cold when it ran but the room got HOT when it went off, which happened off an on all night. The pool was tiny and full of drunk people and there were empty beer cans and dirty towels lying everywhere, leaving just 1 fresh towel for use after swimming. Also, the hot tub was cold--is that a thing? The bed and pillows were comfortable and the valet service was friendly and well run. None of that makes up for the rest of it. Poorly run, understaffed, expensive. I will never stay here again. Read moreGenuine Hotels.com guest review
"Definetly coming back!"
Walking distance to everything ! Great staff, great help from the valet. It is quiet and has Free Wifi. Most hotels at this stature dont offer free wifi. Will definetly coming back.Genuine Hotels.com guest review
"Loved this hotel!!!"
Loved the location and the service was awesome the only bad thing is the water was not hot! Cold showers are no fun!Genuine Hotels.com guest review
"Nice, clean rooms."
The Emily Morgan Hotel is so nice. The rooms are clean and well-put. I was hoping to experience the creepy feel though to confirm what history says about it but to no avail. I just wished drinking water was free. Bit overall, I highly recommens it.Genuine Hotels.com guest review
The hotel was totally cool and old. It's right across the street from the Alamo. The valet staff was phenomenal as was the staff and the service in the Oro Restaurant located in the lobby.Genuine Hotels.com guest review
hotel was well kept. very friendly staff.Genuine Hotels.com guest review
"Cant wait to go back again"
My gf and I stayed at the Emily morgan june 27-29 and it was a very beautiful hotel and the room was just as nice. Looking forward to going back once againGenuine Expedia guest review
"Nice hotel close to the alamo"
It was very nice but it didn't have hair dryer. Other cheaper hotels like comfort inn have them.Genuine Expedia guest review
It was great!!! The hotel was amazing and the staff was good.Genuine Expedia guest review
"Best hotel in San Antonio"
This was our first time staying at this hotel and all I can say is that my wife and I were very happy with our stay. From the moment we drove up to the valet service to the day it was time to check out we were greeted with friendly smiling faces! The staff at the Emily Morgan made us feel like we were welcomed and also made us feel at home! The hotel […] was clean and the rooms looked just like the pictures on the internet. We are definitely returning to this hotel in the future! Thanks for making our stay memorable and enjoyable! Read moreGenuine Hotels.com guest review
"Perfect for our two day San Antonio excursion!"
My niece and I took the train from Fort Worth to San Antonio for a day of sight-seeing and shopping. The hotel was very accommodating when our train was delayed and we didn't arrive until 1 am. Our room was ready and we were grateful for speedy check in. The room was very nice and the bathroom was large so overall, our stay was quite comfortable. My […] niece wanted to swim and the pool was clean, though rather small. We were guests in the hotel for two nights and dined in the restaurant the second night we were there. Oro is a wonderful restaurant - not typical hotel restaurant fare. A friend joined us and we had a most delightful meal of Alaskan salmon on a bed of white truffle infused mashed potatoes that was excellent! We also had the crab bisque soup which was the highlight of the meal. My niece had the tomato soup and grilled cheese sandwich and said it was delicious. I recommend the hotel for either business or pleasure. I'll want to stay here again when I visit San Antonio again. Read moreGenuine Expedia guest review
Nice hotel. Although for the price for a one night king size bed this was a little steep. The room was rather small. My wife and I had to shimmy around each other in this space. $200 for one night. I may look into another place next time. Other than the size and price of the room, this place was in a good location. It was close to Riverwalk and across […] the street from the Alamo. Not bad, but not great. Read moreGenuine Hotels.com guest review
"I think it was the perfect spot for us."
The staff was great and they all was very friendly. We enjoyed the stay, I will be coming back soon.Genuine Hotels.com guest review
"My absolute favorite hotel in San Antonio!!"
Excellent staff. Great food/restaurant (and friendly bar). We loved the complementary chocolate chip cookies! Beautiful hotel in good location.Genuine Expedia guest review
Fabulous location!!!!! Directly next door to the Alamo. The river walk was a 5 minute walk. The River Center Shopping mall just a couple of blocks away. Even the tower of the Americas was an easy walk. Hotel staff was absolutely wonderful! Room was a little small, but very comfortable and clean. I would recommend this hotel. Breakfast was delicious. […] Loved our time there. Read moreGenuine Hotels.com guest review
"Great view of Alamo!"
Very friendly staff! Fast Valet! Super clean room!Genuine Hotels.com guest review
Our room was fantastic. Large comfy bed, clean and spacious. The staff was very friendly. They spoke to us like they new us. We will return for another stay.Genuine Hotels.com guest review
Not a refrigerator in the room Paying $200 and not get a refrigerator is shame for business Beside the location I was very disappointed Come on wake up management It's 2014 ,these small facilities are available in third world countries low end hotel as well .Genuine Expedia guest review
Wonderful staff, perfectly situated for the Alamo (next door) and the Riverwalk.Genuine Expedia guest review
"Beautiful hotel and great location!"
I love this hotel every time! Clean modern feel but yet cozy. Large room size. Great food at the restaurant too.Genuine Hotels.com guest review
"Right next to the Alamo"
Great location with amazing rooms and friendly service. Went to the Spurs game 5 when we won the Championship great place to celebrateGenuine Hotels.com guest review
"Awesome & Scary!!!"
Coolest hotel I have stayed at. Good food and room service. You have the Alamo and everything right there. Stayed on the 9th floor room 903 I believe it was. Supposedly one of the floors with the most paranormal activity. It was the king whirlpool suite. Best room I have ever stayed in. Felt like I was someone important by the quality of the suite. […] Creepy things did happen alot. As soon as me & my girlfriend got there around 4pm, the whirlpool jets came on. I turned them off and 5 minutes later they came on again by themselves. It did that twice. We went to Ripley's Believe It Or Not & the wax museum and then went to eat at the Hard Rock Cafe. We came back to the room because my girlfriend was feeling weak with her being pregnant. About 5 minutes back, the bathtub jets turned on again by themselves. It did that another 3 times within the hour. She went to bed around 10pm. I stayed up until about 1am. I heard noises in the bathroom before I went to sleep. My girlfriend woke up in the middle of the night also from noises in the bathroom. I didn't wake up. She said it sounded like the toilet was flushing on its own. She was terrified to go to the bathroom. Pretty creepy place. Also even the hallways seem a little creepy. Awesome fun! Will be going back again soon!!!! Read moreGenuine Hotels.com guest review
"Perfect close to all downtown attractions"
Good service good people good cookies nice pool valet was quick and easy and real kid friendly hope to stay againGenuine Expedia guest review
"High End Hotel"
Great location and service. Nicely updated hotel in a historic downtown building. Downside have to pay for parking and there is a little street noise (people not traffic) late at night. All to be expected in a downtown location.Genuine Hotels.com guest review
We didn't spend much time in the room. It was a bit small but had all the things you needed. The location was great to the Alamo (right across the street), restaurants and bars. Our room rate was great given it was the weekend of Father's Day and the NBA Finals! You do have to pay for parking but that's standard for the area.Genuine Hotels.com guest review
Room was small but very nice view wonderful viewGenuine Hotels.com guest review
"All around a great place to stay"
Clean hotel, great location, friendly and prompt staff. Will definitely be coming back!Genuine Hotels.com guest review
"Had a blast"
The stay was awesome except the A/c was acting up however they had a fan delivered and it was great after that. The bar was fun and the staff was very friendly.Genuine Expedia guest review
Excellent location and friendly staff. We will definitely stay here again.Genuine Hotels.com guest review
"Super hotel right by The Alamo"
Stayed at the Emily Morgan after a long driving day.Genuine Expedia guest review
"Beautiful Hotel and Outstanding staff"
We were very satisfied with our romantic stay at the Emily Morgan Hotel. The hotel is beautiful, the staff was outstanding. The fresh warm cookies upon arrival just made it that much nicer. The night manager even gave us his fan from the front desk to help with the noise coming from the street outside after the Spurs won the Western conference. Just […] an awesome place to stay. Read moreGenuine Hotels.com guest review
NEVER AGAIN WILL I STAY HERE, I COMPLETELY REGRET THE DECISION OF CHOOSING THIS HOTEL AS MY STAY. THIS IS HOTEL IS DEFINITELY NOT A 4.3 ON THE RATIGS, I ENJOY STAYING IN VERY NICE HOTELS AND BEING ABLE TO ENJOY MY STAY, BUT THIS ONE DID NOT FO IT FOR ME. THE PICTURES OF THIS HOTEL ARE DECEIVING, THEY DO NOT LOOK LIKE THEY APPEAR ON A PICTURE. EXTREMELY […] SMALL ROOMS, DUSTY SHELVES, ALSO HALF OF ALL THE ROOMS IN THIS HOTEL HAVE GLAZED DOUBLE DOORS FOR THE BATHROOM AND SHOWER, VERY INAPPROPRIATE FOR A FAMILY, DON'T YOU THINK? IT'S NOT RIGHT THAT DOORS LIKE THAT SHOULD BE MADE WHEN MANY FAMILIES COME TO STAY AND HAVE TO SEE ONE ANOTHER IN THE BATHROOM ETC. PLEASE FIX YOUR STAFF AND ROOMS! REMIND YOU ONCE MORE I WILL NEVER EVER STY HERE AGAIN, NOR RECOMMEND THIS HOTEL TO OTHERS. Read moreGenuine Hotels.com guest review
Rooms were very nice, bathrooms were different but I liked the layout of the room and staff were very helpful when we needed a rollaway bed. We received warm chocolate raisin cookies upon check-in. Pool area was nice kids and I enjoyed it!Genuine Hotels.com guest review
Good alamo view and perfect staffs. I will make sure have this hotel next time. Strongly recommand this hotel.Genuine Expedia guest review
Our weekend stay at the Emily Morgan was a wonderful experience. The hotel was a short walk to the river walk, and just across from the Alamo. The only slight draw back was the valet service upon checking out on Sunday morning, we had to wait in a line for about 30 minutes. I would highly recommend this hotel for a family weekend.Genuine Hotels.com guest review
Enjoyed it.Genuine Hotels.com guest review
"Not directly on riverwalk but great location"
Right next to river-walk and on side street of Alamo. Very nice refurbished historic hotel with great location, but not riverwalk view. Only negative is pool too small for families and parking.Genuine Hotels.com guest review
Staff were helpful and friendly.. location was great. i had called with some special concerns the day of my arrival and the next morning the young woman (Mary) who had helped me called to check on me and see if i was satisfied with my stay. Excellent customer service!Genuine Hotels.com guest review
Excellent. Comfortable and reasonably priced.Genuine Hotels.com guest review
This hotel's strong point is it's location - right next to the Alamo. That puts you in walking distance of the River Walk with all it's restaurants and bars, of the Rivercenter Mall (with movie theaters), and other major downtown attractions which may be a bit more of a trek but are still walkable. It's other strong points are the fresh chocolate chip […] cookie they give you when you arrive (amazing!) and the helpful staff. The room itself where we stayed was pleasing, clean, and comfortable, but not extraordinary, and lacked a mini refrigerator. The main downside of this hotel is the lack of it's own self-serve parking lot. The valet parking is expensive. The "Central Parking" lot right behind the hotel is also very expensive, but across the street behind that lot we found "Alamo Parking", which was as much as 2/3 cheaper than "Central Parking" and 1/2 cheaper (if memory serves) than the hotel's valet parking. Just be warned - the "Alamo Parking" ticket machine doesn't give change, so have small bills handy. In short, the relatively high cost of the room and parking reflect the location, not spectacular lodgings per se. You could get just as nice a room for half the price outside of the city center. But if you can afford it, and you like to walk, the location is probably worth the cost. Read moreGenuine Expedia guest review
"Not really happy...."
1. The meter is free till 8am, but I would like to park somewhere I don't have to get up early. The front desk told me the only way is valet parking for $30. Actually, $15 24hr parking is a block away.I feel the front desk should at least give us options. 2. The whirlpool is broken than the first night than after fixing it the 2nd day the whirlpool […] just keep turning on without anyone touching it. It's very annoying. 3. The water sold out in all vending machine in the night. However, the front desk didn't give us further assistance. I think the customer service is not that good. Read moreGenuine Hotels.com guest review
Very impressed with the three staff I interacted with. All 3 went above and beyond what I anticipated...to the point where I came home and even mentioned this to my wife two days later. How often do you spontaneously bring up the service you received at a hotel? Stayed in a suite which overlooked the Alamo. Very cool room and twice the size of what […] I exptected. Read moreGenuine Hotels.com guest review
Love the look of the new rooms. Valet quick and reliable.Genuine Hotels.com guest review
"Great place to stay!"
Great location to Riverwalk.. the room was small, but nice. The bed and pillows were very comfortable! Would definitely stay here again!!Genuine Expedia guest review
I did not like my room. I paid $200 for a suite and when i got there it seemed like a regular room, i was very upset about that.Genuine Hotels.com guest review
"Nice room with a view of the Alamo"
Stayed in a fourteenth floor junior suite for Mother's Day weekend. My kids complained of an odd odor and said the carpet was sticky; also, the fold out sofa bed was so uncomfortable that we could not use it. Other than that, it was a nice hotel, the staff was quite pleasant and very accommodating, and we had a wonderful time.Genuine Expedia guest review
My kind if getaway. I even had my own paranormal experienceGenuine Hotels.com guest review
"Awesome hotel and location"
5★★★★★ a must stay in S.A. across the street from the Alamo. Walking distance to Riverwalk and mallGenuine Hotels.com guest review
Cookies were awesome, definitely going to stay again.Genuine Hotels.com guest review
"Best date night of my life!!"
My stay at the Emily Morgan Double tree was EXACTLY what I wanted. My boyfriend and I took advantage of a work trip I had to take to San Antonio and turned it in to a romantic evening getaway. Now, I know some people have the means to stay at a place like this all the time, but not us, so I expected a lot from this splurge we decided on, and it was […] that and more! A great, big, comfy room, with a spacious whirlpool tub!! For dinner, all we had to do was walk a couple of blocks down to the Riverwalk and have our pick of any place we wanted. I definitely recommend this hotel and the King size room with Whirlpool! Whether its a romantic evening for two, or a Treat' Yo' Self weekend for one! Read moreGenuine Hotels.com guest review
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