All hotels in Zurich, Switzerland
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Utoquai 45, Zurich, ZH, 8008, Switzerland, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.8 / 5Good

Score breakdown (from 14 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.4
  • Comfort
    3.8
  • Condition
    3.6
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Beautiful hotel in a great location"
I enjoyed my stay here and will stay again
Genuine Hotels.com guest review
2 night business trip May 6, 2015
A Traveler
US
5.0 / 5Outstanding
"One of the World's greatest Hotels!"
One of the greatest small hotels in the world. Worth traveling to Zurich just to stay at this property!
Genuine Hotels.com guest review
2 night trip Mar 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel! Would definitely stay again!"
Excellent staff! Everyone went out of their way to ensure guest comfort....
Genuine Hotels.com guest review
1 night trip with friends Feb 4, 2015
A Traveler
US
4.0 / 5Excellent
"25 Honeymoon"
Very Good
Genuine Hotels.com guest review
2 night romance trip Sep 19, 2014
Luiz Pimentel
US
5.0 / 5Outstanding
"Beautiful classic hotel overlooking the Lake."
The Eden Au Lac is a beautiful classic hotel over looking the lake in Zurich. The location on the east shore of the lake is very good. The view of the lake is exceptional. Best of all, the staff was gracious and friendly in every encounter. The Eden Au Lac is a part of a five hotel group in Switzerland. I chose it because of a very positive prior experience staying at their hotel in Interlocken. I am glad I did. The location of the hotel is fantastic. It is a short walk to many of the areas I like in Zurich. My room was very comfortable and included a balcony over looking the lake. The Sunday brunch was exceptional. The service was very professional and unobtrusive. The amenities are what you expect from a great hotel. The hotel is not inexpensive, but it is competitive for Zurich. In terms of value, the Eden Au Lac was a very solid value. I will definitely return on my next trip to Zurich.
Genuine Expedia guest review
Other trip Aug 12, 2014
Dan
US
3.0 / 5Good
"Good hotel"
EXPERIENCE: Everything ok but room was too small for the cost; and there was no breakfast included!
Genuine Expedia guest review
Other trip Sep 15, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Lovely room & perfect service"
Overall we really enjoyed our recent one-night stay. The service was exceptional and the room and small touches were lovely. We would say to avoid an end room, however, as there was quite a bit of noise from the street running down the side of the hotel. Otherwise we would wholly recommend!
Genuine Hotels.com guest review
1 night romance trip Jun 26, 2015
Clare
GB
3.0 / 5Good
"Well positioned for Zurich city centre"
Nice traditional Swiss 5 star hotel but needs a more modern approach whilst preserving the traditional feel - its possible
Genuine Expedia guest review
Other trip Jul 29, 2014
A Traveler
GB
4.0 / 5Excellent
"Lovely hotel close to all amenities."
Due to one becoming ill for one night the other spouse slept on the pull put couch which was most uncomfortable, the hotel should consider a new matress or upgrade pull out. We noted, including the dear Doctor with his advise after illness, that the toilet paper was much less than one would expect at such an accommodation. The Doctor came very quickly direct to the hotel who had referred him, and the hotel called him for us. Due to the illness, some special foods where requested and all the staff were most helpful .
Genuine Expedia guest review
Other trip May 20, 2014
Sandi
CA

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Rénovation urgente"
Très bien situé en bord du Lac et proche de l'Opéra (donc des transports, restaurants, etc), on profitera du Skybar (bar terrasse sur le toit) avec une vue magnifique sur Zürich et son lac. Le service est bon, le restaurant aussi, le bar agréable. Tout irait bien si les chambres n'avaient besoin d'une rénovation totale. Au 1er étage, la chambre climatisée comporte une terrasse avec vue sur le lac. L'insonorisation est inexistante: on entendra la route (très passante) entre hôtel et lac, et les autres chambres (avec un tintement du lustre quand quelqu'un marche au-dessus). La salle de bain a été rénovée, elle est presque en bon état (sauf le tuyau de douche éventré). Pour la chambre: meubles rongés, miteux, usés, avec vernis noircis, écaillés, et traces de verres, lit à ressort d'un autre temps qui fait penser à une couchette de train, moquette rapiécée, installation électrique bricolée datant des années 80, papier peint taché, rideaux crasseux, tout semble dater de 25 ans d'âge et est abîmé (avec çà et là quelques éléments changés). Où sont les 5 étoiles? J'ai obtenu une autre chambre (moyennant supplément! les autres chambres de cette catégorie étant occupées...) au dernier étage: moins de bruit, meilleur état (mais avec des volets roulants rouillés et des rideaux poussiéreux); mais toujours le même goût de vieux. En bref: rapport qualité-prix mauvais, y aller pour le skybar uniquement, et pas pour l'hébergement.
Genuine Hotels.com guest review
4 night trip May 16, 2015
A Traveler
FR
2.0 / 5Fair
"altes hotel am see"
dusche funktionierte nicht richtig, bademantel nicht sauber
Genuine Expedia guest review
Other trip Jan 7, 2015
A Traveler
DE
4.0 / 5Excellent
"For dyrt!"
Alt for dyrt i forhold til hva du får for pengene.
Genuine Hotels.com guest review
1 night business trip Oct 16, 2014
Rolf
NO
1.0 / 5Poor
Genuine Hotels.com guest review
2 night family trip Jan 11, 2015
Kseniia
RU
5.0 / 5Outstanding
Genuine Hotels.com guest review
5 night romance trip Dec 26, 2014
ELEFTHERIOS
GR

TripAdvisor reviews for Hotel Eden au Lac

Overall rating:Based on 158 traveler reviews

Most recent traveler reviews:

Overall Rating
"Next to the Lake"
08/30/15 Mogulhk
enjoyed a great time on my trip to zurich. Location is fantastic and especially enjoyed the "SKY Bar" Overlooking the Zurich harbour. Wished i could have stayed longer and enjoy Streetparade. The check in was smooth and the front office team very attentive and helpful. They really went the extra mile as you would expect from the famous Ladies and Gentleman working in the swiss hospitality industry. Look forward to be back.
Overall Rating
"Personal and excellent service"
08/25/15 dioman Morges, Switzerland
It always a great pleasure to come back to the Eden. Staff and service always excellent, nice room with lake view. The location is a must, close to the lake, landmarks and boutiques. Public transport is not far, so you can go anywhere in just minutes. A great experience.
Overall Rating
"Elegant Hotel in Zurich"
08/23/15 Shane M Douglas, United Kingdom
This was an overnight stay on our way to Italy. It is a beautiful hotel and we had a lovely suite on the top floor of this wonderful hotel overlooking the lake. The room was very spacious for our family of two adults and three children (8, 7 and 5). It was arranged in such away that the parents could have their own 'quiet space' from the children. The staff were excellent, very welcoming and no request was too much. Positives: (1) Central and accessible location (2) Staff are very professional, service is excellent (3) Valet parking Negatives: (1) You'd be nit-picking! Safe bet...
Overall Rating
"Luxurious Hotel"
08/16/15 yk9120 Yokohama, Japan
The hotel was very luxurious. We had a nice room with a view of the lake. I noticed how historical the building itself was as I entered the room. The room floor was slanted, not that it bothered me. In fact, it was a point of interest to me. The service provided by the reception staff, restaurant staff and housekeeping staff was excellent. Although it was located beside a main roadway, it was not that noisy. The only disappointment for me was that there was a huge amount of construction going on in the vicinity of the hotel which made it a slight inconvenience transportationwise. Of course, the hotel is not to blame. In all, it was a great stay for us and we hope to come back.
Overall Rating
"Buisness"
08/10/15 Richard H Emirate of Abu Dhabi, United Arab Emirates
Excellent location adjacent to the lake, 5 min walk into town. Staff are all excellent, the service is exceptional. I have stayed many times, and look forward to going back. Rooms a little dated, but spotlessly clean.
Overall Rating
"Great service but unfortunatelty quite outdated"
07/28/15 nibuerg London
The location of this hotel is obviously still amazing, and so is the service - definitely up to 5 star standard but the room itself unfortunately not. The carpet, curtains and furniture would definitely like to be replaced, as well as the bathroom. I understand that people who have come here for generations probably like it this way but or the younger generations this will feel a bit dated and almost awkard.
Overall Rating
"Intimate Luxury Hotel"
07/16/15 Globetrotter_vee
Eden au Lac is one of the best hotels in Zurich, and the only one on the lakeside. I had a really pleasant stay. Staff were very welcoming and friendly. We stayed at a room with lake view, it was wonderful. Everything was just perfect there!
Overall Rating
"TIMELESS LUXURY AT HOTEL EDEN AU LAC"
07/13/15 Kirk H
Upon our arrival at the impressive Eden Au Lac in Zurich, we noticed how perfect the hotel is. The staff is friendly and helpful with the check in process, and also with recommendations. They gave us a tour of the room and it's features. It was truly a 5 star experience. It was elegant and hospitable. The cleanliness was impeccable and the rooms were all in good shape. We even had an incredible view of the lake. It was truly a five star experience. The hotel is quiet and perfect for business, or a romantic getaway because it's right near the old town section of the city.
Overall Rating
"Business"
07/10/15 Oksana K Moscow, Russia
Very good service and perfect view. Ideally for business. Romantic rooms and well decorated interior of the hotel in general. Very friendly, polite and professional staff. Very close to the center and not far from the airport.
Overall Rating
"Great Lake Front View"
07/07/15 Brittany M
We really enjoyed this hotel. The staff was friendly and very helpful in helping with reservations and suggestions. Location was right on Lake Zurich and an easy walk along the river to get to the old town area where there were more restaurants and bars. I would highly recommend this hotel. Very comfortable room with a great terrace. There is a really nice rooftop bar as well but it is small and getting a table is not always guaranteed. We will stay here again on our next trip to Zurich.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews