Very GoodGenuine Hotels.com guest review
"Beautiful classic hotel overlooking the Lake."
The Eden Au Lac is a beautiful classic hotel over looking the lake in Zurich. The location on the east shore of the lake is very good. The view of the lake is exceptional. Best of all, the staff was gracious and friendly in every encounter. The Eden Au Lac is a part of a five hotel group in Switzerland. I chose it because of a very positive prior experience […] staying at their hotel in Interlocken. I am glad I did. The location of the hotel is fantastic. It is a short walk to many of the areas I like in Zurich. My room was very comfortable and included a balcony over looking the lake. The Sunday brunch was exceptional. The service was very professional and unobtrusive. The amenities are what you expect from a great hotel. The hotel is not inexpensive, but it is competitive for Zurich. In terms of value, the Eden Au Lac was a very solid value. I will definitely return on my next trip to Zurich. Read moreGenuine Expedia guest review
"Well positioned for Zurich city centre"
Nice traditional Swiss 5 star hotel but needs a more modern approach whilst preserving the traditional feel - its possibleGenuine Expedia guest review
"Lovely hotel close to all amenities."
Due to one becoming ill for one night the other spouse slept on the pull put couch which was most uncomfortable, the hotel should consider a new matress or upgrade pull out. We noted, including the dear Doctor with his advise after illness, that the toilet paper was much less than one would expect at such an accommodation. The Doctor came very quickly […] direct to the hotel who had referred him, and the hotel called him for us. Due to the illness, some special foods where requested and all the staff were most helpful . Read moreGenuine Expedia guest review
Alt for dyrt i forhold til hva du får for pengene.Genuine Hotels.com guest review
12/24/14 Henry G Lachen, Switzerland
I had the pleasure to travel to Zurich again early December 2014 and after my very good experience last year, the hotel of my choice was Eden au Lac again. No doubt, this hotel is superb in all areas. positive surprise this time: the roof terrace now is open also in winter, and it got even nicer than before. great to enjoy beautiful views after a long day of work. I will be back when in Zurich again!
"Great service and great location facing the Zurich Lake"
12/10/14 Stephaniesang Kuala Lumpur, Malaysia
From Zurich rail main station(Zurich HB)entrance turn left get tram No.4 and get off at station stop Kreuzstrasse, less than 5 minutes walk towards the lake, Eden Au Lac is just on your right. The whole journey duration is only about 16 minutes. If required to catch a flight from Zurich airport, can get on the same tram no.4 from the opposite side tram stop to tram stop Opemhaus and walk to Zurich Stadelhofen to get a direct train S16 to the airport.(The train time table can be retrieved from SBB online website) In our stay in Eden au Lac, our room and including the bathroom were decorated with red roses. We even have red rose petals formed into a heart shape on our bed. The Zurich Lake is just right in front of the Hotel. A short stroll down the lake side. If got the timing right may get a chance aboard cruise to have a round trip on Lake Zurich.(The cruise winter time table, contact number and website I had shared in my review of "Cruise on Lake Zurich" posted on 17th Nov 2014) At night when we were back, the hotel room attendant already ready our bed and had both our bedroom slippers arranged by the bed sides. The next morning the hotel specially prepared for us Chinese Dim Sum and Sushi for breakfast. We were served by a very polite and pleasantly looking Chinese waitress. Regretfully we did not have enough time to sit at our room lake view balcony to enjoy the beautiful Zurich Lake scenery.
12/05/14 WorldCTZen T Dubai, United Arab Emirates
Do not whether that is a positive or a negative. It does have authenticity (room key is still a key!) and feels antique so I suppose if you like the warmth of the old, you will love this landmark hotel in Zurich...and the staff is well groomed displaying old fashion hospitality.Here is where a business traveler like me - arriving at 11:30P and leaving the next early morning- found it a bit on the edge: no iron in the room and it gets better: they will not bring a spare iron to the room either because of safety concerns. But all worked out at the end thanks to the (night shift) lady at the reception who followed up but could not expedite more as the "iron lady" only starts at 7:00A. They took my shirt at midnight and returned it at 7:25...on time for me to dress up and get to my meeting...5 minute late (in Switzerland!). Of course, we are spoiled in Dubai, a city that never sleeps and where service is 24/7 and something like this would never happen.... Other than that, I did not have much time to explore the hotel but can attest to the quality of the breakfast (for 20 Euros) served in a beautiful restaurant....Oh, I did not enjoy much the lake views...but be warned, that view comes with a noisy street and little sound insulation. All in all, an OK experience for the few hours I spent there.
"One of the beat places I ever been to"
11/01/14 Maria G
There is nothing to say 'no' to about this place. Luxurious hotel with gentle staff,fine food,warm beds and ceiling high windows. Was here for a weekend with my husband,we were both fascinated. I would recommend it to anybody in town. It is pricey but so much worth the stay. Try the low season.
"Very good hotel very well located"
10/01/14 Alejandro Z Miami, Florida
This is a very good hotel very well located and with a very attentive staff. The room that they gave me was very good. I also had a very good price for it. I don't know if I would have stayed at this hotel if I had to pay full price, because the hotel is a bit outdated and really wouldn't be worth its high price.
"A great experience. Exceptional service"
I stayed with my parents for a total of a little over 2 weeks. We had a lovely suite overlooking the lake. The decor is very traditional and the rooms are very comfortable. What set this hotel aside from others is the outstanding quality of service provided across the board, right from the front office to housekeeping and even the bell desk... The managerial staff was also extremely warm and welcoming. We felt very much at home. My father has a mobility issue but he was so well looked after by the staff, it was amazing. My special compliments to Alain and the General manager! both of whom were warm, hospitable and welcoming. Although this was my first trip, i felt at home. I can certainly recommend this hotel with enthusiasm for any one who wants to stay at a wonderful location in zurich, coupled with impeccable personalized service, the type you would expect from a quality family-owned establishment. The only reservation was that the aircon was most inadequate. The management obliged by giving me a fan, but this was not sufficient.
"Great location nothing more"
08/17/14 bnghanem Kuwait City, Kuwait
i stayed two nights at high rate of 435 CH F per night the hotel is 5 stars with traditional decors the keys are old ones they do not give tea and coffee amenities but you order room service or borrow a cattle my room is small and also the bed bathroom amenities great ( Molton Brown ) house keep also very good
"Excellent location, excellent staff"
08/17/14 Louise C Stamford UK
We stayed here during a brief trip to Zurich for the European Athletic Championships. Great location as tram service was highly efficient in getting us to the Letzigrund, the 20km walk passed nearby, and the marathons went past the front door! Didn't dine in so cannot comment on the quality of the restaurants, but the room was extremely comfortable and well equipped with a wonderful view over the lake. The reception staff could not have been more helpful or friendly.
"Old world charm"
07/23/14 Legal_itinerant Kuala Lumpur, Malaysia
Not the grandest of Hotels in Zurich but nicely located by the lake and has great views. It is not directly on the lake itself but separated by a road and a esplanade that runs along the lake, but close enough. The bar on the ground floor is elegant and well-presented with large comfy chairs looking out towards the lake. However the best aspect is from the roof top bar that has stunning panorama.
"Perfect location, Very nice staff!"
07/21/14 ancolie74 Megeve, France
Ideal location in the heart of Zurich, amazing view from the rooftop terrace. The most important: very profesionnal and friendly staff ! They are flexible, reactive and smiling! Charming hotel without too many rooms.
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