Staff were friendly. When we got to our room the bathroom light went out the second we turned it on, within 5 minutes of calling the front desk, maintenance arrived & fixed it. Our room was clean, but a little outdated. Very quiet considering it's so close to the airport. For the price, it was a decent stay.Genuine Expedia guest review
"Airport Shuttle and Parking"
The airport shuttle schedule starting at 4 a.m. fit our schedule. The parking arrangements were also good for a two week plus trip. The room and cafe were pluses.Genuine Expedia guest review
"Good quick stop over place"
We stayed at this hotel 2 times in a two week period. First time we arrived after a long drive. It is a little tricky finding the hotel in a maze of other buildings which is due to some changes in a nearby highway. We were given a room on the lower floor. The room was adequate, large but not renovated, so a little worn looking. Bed was comfortable and […] room was clean. We parked our car in their garage which was very handy. There is an Indian restaurant on a higher floor in the building and our dinner was quite good. The second time we arrived near midnight at the nearby airport (also handy) and the promised shuttle arrived very quickly after we called. The shuttle does not do pick ups between 1am and 4 am at the airport. This time we were assigned a room on the second floor which appeared to be redecorated. However there are no elevators so we had to lug heavy suitcases up the stairwell. The complementary breakfast was fine-some hot as well as cold items, nothing elaborate. We were basically happy with the hotel Read moreGenuine Hotels.com guest review
Ok for a quick stay but subpar on all levels. Staff was rude - across the board.Genuine Expedia guest review
"Handiest to airport"
I stay at Airport Plaza Inn several times a year, sometimes for business locally and sometimes for park and fly. Always a good place for the price.Genuine Hotels.com guest review
It is worth the money!Genuine Hotels.com guest review
Every thing was good except it is hard to find it.Genuine Hotels.com guest review
"Very Bad experience"
They say you get what you pay for. But not you do not get what your pay for. With this hotel, you get way worse than what you pay for. Rooms smelled so bad. Loud noises from the AC, the refrigerator and the plumbing. Everything is so old and unmaintained. The AC was dripping water all over the carpet. I regret for not paying a few bucks more to stay […] at a better place than this no-star inn. Read moreGenuine Hotels.com guest review
"My hotel stay was just okay."
Nothing outstanding. Would not recommend this hotel.Genuine Expedia guest review
"Great place to stay!"
Really enjoyed our stay! Food was good and location was great. We will definitely stay again.Genuine Hotels.com guest review
This hotel needs a renovation. The front desk was helpful, but the place needs fresh paint. The carpets needs cleaned and it appears that little is done to keep the place looking "fresh". The price was nice, but I'd be willing to pay a little more for a more well cared for room. It was just ok. I will not stay here again.Genuine Hotels.com guest review
"Decent Stay - Poor Customer Service"
I chose this establishment for its close proximity to the airport. Upon check in the clerk on duty was packing up her belongings appearing like she was waiting for a staff change. She continued to do this even while processing our check in. We seemed almost as an inconvenience to her, which would explain her unfriendly borderline rude customer service. Once […] I was able to get to my room, it was pretty out –dated, but clean and comfortable. Trying to get some work accomplished before my flight I realized that the room I was in did not have a wi-fi connection. The front desk was notified, and I was informed that the tech had to re-set the box. A few hours later I still had no connection, I called the front desk again and the new clerk on duty immediately apologized and moved me to a room with a connection. The room that I was moved to was updated, clean, comfortable, and had working Wi-Fi. Had this sort of service been provided from the beginning, this establishment would have rated much higher. Read moreGenuine Hotels.com guest review
This my second time staying here and the rooms were clean and comfy, my son absolutely loved the outdoor swimming, only compliant is there's no nearby restaurants or shopping malls near.Genuine Hotels.com guest review
We enjoyed our stay very much at your hotel and I thank you very much for accommodating our needs. Thank you very much!Genuine Hotels.com guest review
"Nice hotel close to highway"
Enjoyable stay. Had just what we needed. Would stay here again.Genuine Expedia guest review
"convenient to airport"
good stay, excellent transportation serviceGenuine Hotels.com guest review
Room airconditioner did not seem to be working well. Room air felt damp and a/c kept kicking on and off.Genuine Hotels.com guest review
"Good overnight stay"
GPS cannot find hotel. The hotel is very close to the airport, making a 4 am shuttle ride not so bad in the morning. The hotel has a pub that serves pretty good food. The hotel is very clean. Shuttle service is very prompt. Free breakfast is ok. Fast check in at front desk.Genuine Hotels.com guest review
"Not what I expected with the high eating"
Hard to find. The address on line is not correct. Called hotel and they gave me a different address for the GPS. Night staff very nice and helpful. Day staff rude and uncaring. Checked in and fire alarm kept beeping, they changed our room. We got in new room and heard washing machine at 10:30pm. At 3:30am washing machine woke us up. Then again at 5:34. […] No rest, not happy. They treated it as nothing happened Read moreGenuine Expedia guest review
Location and price are good, but hotel is old and not updated.Genuine Hotels.com guest review
Check in had friendly staff. Our room was exactly what I expected for the price we paid. Obviously we didn't pay Ritz's price, but for the price range it's more than we expected. We have stayed in much worst in this price range. Because of the price, we'll definitely be returning. Room was clean (no moldy showers), beds comfortable enough, A/C nice […] and cold and also has continuous fan mode = didn't hear airplanes, good breakfast with several different options. Read moreGenuine Expedia guest review
Pleasant stay. Not fancy but clean and comfortable. Breakfast area had plenty of seating and the food was fine.Genuine Hotels.com guest review
"Everything good except no elevator"
Good and i don't know what else you want me to sayGenuine Expedia guest review
Front desk personnel very pleasant. Ice machine out of order the full 5 days we stayed. Toilet and ac needed maintenance. Pool well maintained.Genuine Hotels.com guest review
"Close to the airport."
Front desk staff was very rude. Extremely late picking up from airport - waiting in 94* heat and had to call 3 different times for pick up.Genuine Expedia guest review
"For the price this hotel fit our needs"
The beds were comfortable. The rooms were clean, no toiletry items such as shampoo, conditioner or lotion in room. You had to ask. Also silly thing but no notepad in room to write down things... The breakfast was solid but by day 5 we were tired of the same menu. No waffles or pancakes available. Pool nice but no towels and it is outside so you need […] warm weather to really enjoy. A bit tough to find. The address is actually 4534 Long Lake Rd, Bridgeton, MO 63044 Read moreGenuine Expedia guest review
"Good economical hotel but hard to find"
The breakfast was good and the room was clean and comfortable. It is near the highway and the airport, but it is difficult to find because it is in an industrial park. You can drive to stores and the mall but you can't walk to anything except the Indian restaurant that is located in the complex. Overall I would stay there again.Genuine Hotels.com guest review
The whole hallway smelled like dead fish! There was no parking except on the top of the parking garage and our key wouldn't work. It wasn't horrible but not good either.Genuine Expedia guest review
A short one night stay. Was impressed with everything except the front desk attendant upon departure. Staff on arrival, restaurant, shuttle service were polite, friendly, efficient, and helpful. Rooms were nice, clean and well kept. Hallways were hot and dreary. I would go back if I travel that way again.Genuine Expedia guest review
Breakfast was good. The staff was helpful and bar was nice.Genuine Expedia guest review
Hotel was great. Easy access to I-70. Outdoor pool was nice. Had restaurant (pub) on site with good food for the evening. Would have liked to have information in room that gave breakfast hours and restaurant hours. Took approximately 20 minutes to get to Gateway Arch. Very reasonably priced.Genuine Hotels.com guest review
"St. Louis vacation."
The employees have to learn to be more courteous.Genuine Expedia guest review
Nice hotel for a decent price. The hallway smelled a little musty. The room ceiling had water damage. Very nice breakfast and pool area. Nice stay for a bargain hotel.Genuine Expedia guest review
The staff took time to explain the Metro link to us and that added to us really enjoying our trip .Genuine Expedia guest review
"Nice for the price"
It was a good place near the airport to sleep in. It wasn't too noisy and it was clean. The only bad part is they don't have an elevator so you have to carry all of your luggage up a flight of stairs. The morning breakfast was good, (I heard) they ran out of eggs gravy and meat and seemed to have a hard time replenishing the food. There was one person […] trying to man the whole breakfast area and a lot of hungry people. It would have been better to have more help in the morning for breakfast. Overall I would stay there again Read moreGenuine Expedia guest review
Clean, comfortable and affordable hotel. Very friendly staff. Enjoyed our stay and will most likely stay againGenuine Expedia guest review
This would be fine if you are just sleeping there and leaving early in the morning. Otherwise I would book elsewhere. The rooms were pretty basic but fine, much what I expected. However the front desk staff and public areas leave a lot to be desired. Pros: Large room The room was very clean Cons: The front desk staff was not friendly The free breakfast […] is unappetizing The breakfast room was very, very dirty Read moreGenuine Expedia guest review
Stayed here one night and the staff was very good. Went to eat in the Bistro and it was freezing. We had to take the food back to our room. some of the corridor walls and doors could use some cleaning but the room was fine.Genuine Expedia guest review
"Place to stay before flight"
This is a good place to stay if you want a reasonably priced place very close to the STL airport. It is not fancy, but the rooms are clean and the bed is comfortable. The staff is very nice. Just remember that GPS systems don't have the address right! Take 70 west and exit on Lindburgh north and exit right on Natural Bridge Rd; follow the signs.Genuine Expedia guest review
"Convenient location by airport."
We were greeted by a very rude lady who was not acommidating at all. No elevator two fief hrs of stairs to room. The shuttle driver was very nice and helped us to the room. Pool was cold. We wanted a place with a restaurant/bar but this place was too cold to stay. She said the air conditioner was broken and it always was too cold or hot. Two other people […] walked out because they couldn't get service. When we checked out the lady was pleasant. Read moreGenuine Expedia guest review
Very hard to find. Out-dated. Room was good, had fridge and microwave. Ice machine didn't work. A/C didn't work in room where breakfast was served, it was extremely hot.Genuine Hotels.com guest review
If I ever travel to St Louis again I will try to stay there. It was easy to find and not too far from Downtown area. Breakfast was great. Pool was relaxing too.Genuine Hotels.com guest review
"St. Louis Park & Fly option"
Older property but decent enough for a 1 night stay for Park & Fly package. Not my idea for a vacation destination spot, but the pool is clean.Genuine Expedia guest review
"Nothing is near this place"
Hotel room was one of the new rooms so it was great. Pool was freezing. And no pool towels were ever available. Service was fine. But don't follow hotels. Com address or directions as they have the address wrong. It is on Long street 4534. They address hotels.com has is at airport and and empty field.Genuine Hotels.com guest review
"Nice hotel with airport shuttle."
This a reasonably priced hotel, with pool and free breakfast. The secondary entrances could be cleaner.Genuine Expedia guest review
I was happy with it. I paid the small extra amount for the parking while I'm away on vacation. This was a one night sleep before leaving for vacation and the value was great. nice clean room and parking for the week. What more could one ask for. and plus a shuttle the left early as I had a 6 am flight.Genuine Hotels.com guest review
Room was great but FAR away from front desk and restaurant area. Also, they do NOT air condition the hallways outside the rooms. So it was a long, hot exhausting walk to and from the lobby and my vehicle every time I went anywhere. Certain staff members tend to "hang out" at the front desk and gripe/complain about past jobs and experiences. TOTALLY […] inappropriate, regardless of it being later in day and/or a guest being friendly. Read moreGenuine Expedia guest review
Rude staff, but nice place!Genuine Hotels.com guest review
"Great place to stay"
Airport Plaza Inn was the perfect place for us to stay. It was close to the airport, restaurants, retail and only about 8-10 minutes away from the Verizon Amphitheater and 15-20 minutes away from the arch. The pool was located in a courtyard in the middle of the hotel and had lots of seating and tables with umbrellas. Breakfast was great with scrambled […] eggs, make your own waffles, biscuits, gravy, sausage, cereal, bagels, muffins and fruit. The hotel was clean and the staff were very friendly. We will definitely be staying there again. Read moreGenuine Expedia guest review
"An "Okay" Hotel"
Housekeeping kept the room clean and well supplied and it does have a very nice outdoor pool. The hot breakfast buffet was very good. This is, however, an older hotel that hasn't been updated in quite some time. There is no elevator access to the second floor; thankfully for us, traveling with two children, there was a room available on the first floor […] so we didn't have to make multiple trips up the stairs to get our luggage to our room. The old-looking microwave in the room took much longer than normal to heat things. Read moreGenuine Hotels.com guest review
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