"Sorry to say goodbye to an old friend..."
The Heathman Hotel used to be my fave hotel in Portland. Yes, the bathrooms are tiny. Many of the rooms have no view whatsoever. It's an historic hotel, so I accepted these faults. The service was wonderful. It was very old-world classic. The hotel was recently sold. Maybe that's why things are off. The front desk staff is aloof and borderline unfriendly. […] Of course there are exceptions to every rule, but my impression was that overwhelmingly so the staff at the front desk is disinterested in the guests. I would have to give a special nod to the front desk manager Ethan for being rude. The bar, restaurant and valet staff were terrific. Our room was on the top floor. There must be some motor on the roof of the hotel because our room had a vibration as the motor would run louder, then softer. The glass on the bedside table was shaking because of the motor. And at all times on the 10th floor the hallways smell like cooking, so I'm guessing that the motor is connected to the kitchen venting system. Toiletries were not replaced daily. We finally asked the housekeeper to replenish the toiletries. We stayed at the hotel five days and at least three of the days the room was not vacuumed. On a positive note, the beds are terrific. I feel sad to say this but we will never stay at The Heathman again. After many years of this being our favorite Portland hideaway, it is now time to find a different hotel. Read moreGenuine Hotels.com guest review
"Christmas time in Portland"
Wonderful place!Genuine Hotels.com guest review
"Great hotel, but hard pillows!"
Stay was fabulous, but the pillows and bed were much harder than other 4-5 star hotels that I stay in.Genuine Hotels.com guest review
"Old World Comfort in Downtown Portland"
The Heathman has excellent service, great food,very comfortable rooms and a friendly and very helpful staff. The Heathman feels like a home away from home for us. We love being in the center of the city of Portland and yet feeling like we're on a holiday in Europe. We particularly enjoy how The Heathman stays connected to the Arts and Literary worlds […] in Portland. The Heathman Library is a treat! This hotel is a must stay. Read moreGenuine Hotels.com guest review
Fantastic getaway! Staff is super helpful, courteous, and friendly. Within walking distance of great shopping and show venues. If you stay here be sure and check out the "chocolate bar"!Genuine Hotels.com guest review
We were visiting my daughter and family for Thanksgiving. Our overall impression of the hotel was quite favorable. My wife and I have stayed at your hotel several times years ago and actually felt better about the hotel than this time. Small things like there used to be free access to movies. This time we were charged to view one. Although the room […] was fine, the separate part of the bathroom with toilet and tub/shower were the smallest we have ever seen. The drain on the bathtub would not stay open and the water had to be drained by holding the lever down. We had breakfast in the restaurant on Saturday morning with my daughter and her family. My companion asked for wheat toast on several occasions to accompany her poached eggs, the waiter got a little testy but no toast was forthcoming until a different waiter arrived about 20 minutes later. When he was asked for toast it arrived almost immediately and was hot, unfortunately by then the poached eggs were cold. Aside from these minor problems we were happy with our short stay. (two nights) Read moreGenuine Hotels.com guest review
The restaurant is highly overrated. our dinner was cold and the waiter had an attitude.Genuine Hotels.com guest review
Flawless 6 night stay at this Portland institution. Great staff, comfortable room, in a perfect location.Genuine Hotels.com guest review
"Great bed, tiny room"
The Heathman was conveniently located and the staff was very nice. We truly enjoyed sleeping on the Tempurpedic mattress since that's the type of bed we use at home. The room was clean and nicely decorated, but it was tiny. There was hardly any space to walk around the bed, and the bathroom was just as tight. Thankfully, we didn't spend much time in […] our room. If you want a comfortable nights sleep, but don't need to spend much time in your room, the Heathman is a nice place to stay. Read moreGenuine Hotels.com guest review
"Enjoy your stay"
My iPad was taken from the room when we were at dinner in the hotel. The bathroom was minuscule.Genuine Hotels.com guest review
Happy with everything: The mattress was comfortable; the room was quiet; neighborhood had great restaurants, shopping and theaters; and the hotel was beautiful and properly maintained.Genuine Hotels.com guest review
We chose the Heathman because we love historic hotels and we wanted to be downtown for one night after returning from an American Steamboat river cruise down the Columbia River. We got there very early and they were very nice about storing our luggage and offering to call us when our room was ready. When they called they told us our luggage was already […] in our room. That was a lovely surprise. And - there was no charge for storing our luggage. We also needed a cab at 430am the following morning to get to the airport and they made sure one was there on time. Read moreGenuine Hotels.com guest review
"Super friendly staff ...."
The hotel was great and the staff was friendly but there was make-up caked on the phone...eeewwww. There were also make-up finger prints on the bathroom door. It may have just been that room, other than that the hotel was very nice.Genuine Hotels.com guest review
"Classy and convenient"
Clean, comfortable, classy, and right in the middle of downtown. Only thing I would say detracted from the stay was the lack of natural light in the room and the small room size.Genuine Hotels.com guest review
This the best place to stay in down town Portland! It's convenient to all the down town sites and activities. The only cabs we used were to Pittock Mansion (which you should NOT miss) and the Moda Center for a concert. The rooms are quiet (no matter what any other whinney reviewers say) and so clean I couldn't believe it! Turn down service is nice! […] I could have used more creamer with my French Press Portland coffee, but I never asked. I'm CERTAIN it would have been at my door immediately as was extra coffee when I called. Smallish room, but that's how historic properties are. Loved It!! Read moreGenuine Hotels.com guest review
"Classically Stylish yet Comfortable & Approachable"
I travel to Portland a few times a year and I've always wanted to stay at the Heathman. I'm glad I finally got the chance. The Heathman is elegant and upscale, but not at all stuffy. The staff is friendly, the rooms are comfortable and the service is attentive. I had the chance to grab a cocktail in the lounge and the server was not only friendly, attentive […] and helpful, but he also took the time to find out some interesting information about the wine I was drinking because he could tell I loved learning about wine. The Heathman is definitely worth a stay and I look forward to booking their again! Read moreGenuine Hotels.com guest review
"A very nice hotel"
We stayed in the executive room, which was good sized and had lots of windows with nice views of the city. The room was very quiet, we didn't hear any noise in the hall at night. The staff was great - everyone we encountered was friendly and helpful. The fitness facility is very small, two treadmills, two elipticals, a bike, and a weight machine. With […] the hotel the size it is, I'm sure a bigger gym would be utilized by hotel guests. The hotel is also in a great location - very convenient to many things. Would recommend staying at the Heathman! Read moreGenuine Hotels.com guest review
The bathroom needs more towel racks.Genuine Hotels.com guest review
Our first room was quite small so we asked if there was a larger room and we were given a lovely suite. Great location. Breakfast was delicious but rather expensive.Genuine Hotels.com guest review
"Beautiful hotel, mostly good service"
Everything here was lovely, except that our room wasn't made up until 5 pm the following day. Someone came in and replaced the wine used from mini bar, but didn't take the old bottle. Also, after ordering breakfast in the room, we called for someone to come get tray and it took 6 hrs...Genuine Expedia guest review
Great hotel and staff. The beds and pillows were a bit uncomfortable.Genuine Expedia guest review
"Consistent with top quality European hotels."
Excellent hotel. Warm feel. First class service. Excellent restaurant.Genuine Hotels.com guest review
"One of the Best!!"
I had never stayed at the Heathman Hotel but it came highly recommended. From the moment I walked through the front doors, I was very impressed. All of the staff is extremely professional but down to earth and extremely helpful. My room was meticulous and very comfortable. Loved that your hotel was so centrally located to everything. Will definitely […] be back and will be sure to let everyone else know about your lovely hotel! Read moreGenuine Hotels.com guest review
"Fantastic Hotel in Downtown Portland"
We thoroughly enjoyed our experience at The Heathman. Everyone was exceptionally helpful and friendly. We showed our Gold Expedia card and we're given a free upgrade to a Renaissance Suite which was very large (600 sq. ft.) and delightfully appointed. We had one maintenance issue with a couple lights that weren't working. It was taken care of immediately! […] Wonderful staff highly trained to make you feel special. Highly recommended! Read moreGenuine Expedia guest review
"Great location in downtown Portland."
We were very pleased with The Heathman. It was a nice, clean hotel in downtown Portland. The rooms aren't huge, but were fine for two people. The staff was helpful with all of our questions and needs.Genuine Expedia guest review
"Perfect location for walking sightseeing"
Very friendly and helpful staff. The restaraunt has excellent food and wait people.Genuine Expedia guest review
"Good location for siPortland and surrounding areas"
The staff was helpful and friendly. We enjoyed our stay and would consider this hotel if traveling to Portland in the future.Genuine Hotels.com guest review
"A wonderful Hotel"
The Heathman Hotel has the best Staff of any hotel I've ever stayed. You won't be disappointed. Make sure you have a meal in their restaurant. It doesn't get any better. ThanksGenuine Expedia guest review
Everything great except shower curtain was moldyGenuine Hotels.com guest review
I consider myself quite a discerning critic in terms of hotels and restaurants and don't hand out strong or poor ratings lightly. I was very impressed all around with the ambiance, artistry, and service at this beautiful and historic Portland hotel. The room is beautiful as is the rest of the hotel. It was really a pleasure to stay there. The only thing […] really lacking is a reasonable workout facility. The existing facility is small and dark and doesn't have sufficient air conditioning or air circulation. Read moreGenuine Hotels.com guest review
"Beautiful hotel near center of Portland"
Great welcome and wonderful service. Rooms are small, but well appointed. Bathroom has small sink to leave room for larger stone counter top. Excellent idea, as most of us need counter space more than a large sink. Free wifi functioned well. Service friendly and competent from Beefeater doorman to desk staff. Really a pleasant experience. Would definitely […] go back. Read moreGenuine Expedia guest review
"Downtown Portland mistake"
The hotel is very nice. However, we had reserved a Deluxe King room and were given instead a suite that's really intended for a small meeting. The only bed was a queen Murphy bed, which was fairly comfortable but not at all what we expected. Other than that, the room was furnished with a conference table and sofa. When I returned to the desk to inquire […] about the room and what alternatives there were, I was told that all they could give us was a 2 double bed room, which would be ridiculous. I don't know how the error was made (The Heathman or Expedia?), but I was amazed that our request wasn't honored and only a completely unacceptable option provided. I cannot recommend returning to the hotel as I would have no assurance that my reservation request will be honored. Fortunately, there are a number of very nice hotels in that part of Portland to visit in the future. Read moreGenuine Expedia guest review
"Classic service in a classic hotel"
My 2 sons and I attended the MLS All Star Game on Aug 6 and stayed at the Heathman. It is a wonderful grand hotel in the heart of Portland with a very attentive staff. Was worth the money and would definitely stay there again.Genuine Hotels.com guest review
"Great hotel in downtown Portland"
Very comfortable room. Great staff. Perfect location.Genuine Expedia guest review
"Very nice well maintained hotel in a good area"
The place has a classic feel. Very well appointed and the staff is professional. Only downside was that my room faced an alley, as does probably half of their rooms.Genuine Expedia guest review
Simply spectacular!!!!Genuine Hotels.com guest review
"Wonderful, boutique hotel in downtown Portland."
Terrific and at a value. The hotel restaurant is outstanding especially yummy breakfast!Genuine Expedia guest review
"Excellent location and service, and cozy room"
The Heathman is conveniently located in a quiet part of Downtown Portland. Service overall was excellent. The room, albeit small, was very comfortable. Given this is an old historic hotel, the size is to be expected. The free WiFi was also a very nice amenity.Genuine Hotels.com guest review
The hotel was okay, but a bit disappointing for the cost. The room was nicely furnished, but very small and stuffy. We turned on the air conditioner but it was too loud to sleep with it on.Genuine Expedia guest review
The hotel amenities and staff were high quality but our room was extremely small and not well lit.Genuine Hotels.com guest review
"Beautiful hotel centrally located."
This hotel exceeded all expectations. I would highly recommend it.Genuine Expedia guest review
I thought everything was great although the rooms were small and the bathroom tiny compared to other similarly priced hotels. Still the service and staff were great.Genuine Hotels.com guest review
Their service is everything they say it should be!! Wonderful. Bend over backwards for you. Building is old but highly maintained.Genuine Hotels.com guest review
"Outstanding hotel with excellent restaurant"
Outstanding in all respects. All staff met biggest standards of excellence. Food and wine list amazing in restaurant. A hotel that can and should be a destination in itself.Genuine Expedia guest review
"Great location, great staff"
We enjoyed our stay. The room was very clean and comfortable. It was the perfect location as it was walking distance to great sites, Lan Su Garden, Farmers Market, Voodoo donuts, Powell Bookstore. The staff was very friendly and helpful, from the front desk to the valet parking attendant.Genuine Expedia guest review
I have stayed at The Heathman a few times so I knew to expect the top quality service that I did receive. I was meeting friends (all of us from different parts of the country) before proceeding to the coast for a weekend party (which was a great time, by the way). A late dinner at Higgins was close by and extremely tasty, breakfast room service of crab […] cakes and eggs was delicious and after everyone finally arrived, salmon salad for lunch in the restaurant pushed me over the top. Aside from a malfunctioning coffee maker (which was easily handled with a pot of coffee from room service) everything was just lovely and once again, I felt like the princess I think I surely am. Read moreGenuine Hotels.com guest review
"Not worth the high price"
The staff are great. The location is excellent, but the room size and furniture is way below the expectations for such high prices.Genuine Expedia guest review
Excellent location-- great rooms --great and helpful employees- special recognition would go to : Front desk - Lorisa, Dan & Cody Doormen-- especially Donte Would return to this hotel again without hesitation One of the best hotels with excellent employees A very customer focused hotelGenuine Expedia guest review
"Great hotel in Downtown Portland"
We thoroughly enjoyed our stay at the Heathman Hotel. The staff was outstanding and the rooms clean. It was within walking distance to shopping and plenty of restaurants and food trucks. The restaurant in the hotel was excellent as well. The bathroom was a bit small though.Genuine Expedia guest review
I was in town for my son's wedding, so I needed everthing to go well so my trip ran smoothly. It did! Everything from the staff, service & room was perfect! Couldn't have made my stay any better than it was! I had a long drive home and when I was checking out they even gave me a complimentary bottle of water for my trip! How thoughtful! I will stay […] here again and highly recommend it! Read moreGenuine Hotels.com guest review
Response by The Heathman Hotel Dear Beaverly, Thank you for choosing to stay with us for your son's special day. We are delighted that everything went as expected. We were glad to serve you and your party hope to see you again soon! Best Regards,
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