"Downtown Portland mistake"
The hotel is very nice. However, we had reserved a Deluxe King room and were given instead a suite that's really intended for a small meeting. The only bed was a queen Murphy bed, which was fairly comfortable but not at all what we expected. Other than that, the room was furnished with a conference table and sofa. When I returned to the desk to inquire […] about the room and what alternatives there were, I was told that all they could give us was a 2 double bed room, which would be ridiculous. I don't know how the error was made (The Heathman or Expedia?), but I was amazed that our request wasn't honored and only a completely unacceptable option provided. I cannot recommend returning to the hotel as I would have no assurance that my reservation request will be honored. Fortunately, there are a number of very nice hotels in that part of Portland to visit in the future. Read moreGenuine Expedia guest review
"Classic service in a classic hotel"
My 2 sons and I attended the MLS All Star Game on Aug 6 and stayed at the Heathman. It is a wonderful grand hotel in the heart of Portland with a very attentive staff. Was worth the money and would definitely stay there again.Genuine Hotels.com guest review
"Great hotel in downtown Portland"
Very comfortable room. Great staff. Perfect location.Genuine Expedia guest review
"Very nice well maintained hotel in a good area"
The place has a classic feel. Very well appointed and the staff is professional. Only downside was that my room faced an alley, as does probably half of their rooms.Genuine Expedia guest review
Simply spectacular!!!!Genuine Hotels.com guest review
"Wonderful, boutique hotel in downtown Portland."
Terrific and at a value. The hotel restaurant is outstanding especially yummy breakfast!Genuine Expedia guest review
"Excellent location and service, and cozy room"
The Heathman is conveniently located in a quiet part of Downtown Portland. Service overall was excellent. The room, albeit small, was very comfortable. Given this is an old historic hotel, the size is to be expected. The free WiFi was also a very nice amenity.Genuine Hotels.com guest review
The hotel was okay, but a bit disappointing for the cost. The room was nicely furnished, but very small and stuffy. We turned on the air conditioner but it was too loud to sleep with it on.Genuine Expedia guest review
The hotel amenities and staff were high quality but our room was extremely small and not well lit.Genuine Hotels.com guest review
"Beautiful hotel centrally located."
This hotel exceeded all expectations. I would highly recommend it.Genuine Expedia guest review
I thought everything was great although the rooms were small and the bathroom tiny compared to other similarly priced hotels. Still the service and staff were great.Genuine Hotels.com guest review
Their service is everything they say it should be!! Wonderful. Bend over backwards for you. Building is old but highly maintained.Genuine Hotels.com guest review
"Outstanding hotel with excellent restaurant"
Outstanding in all respects. All staff met biggest standards of excellence. Food and wine list amazing in restaurant. A hotel that can and should be a destination in itself.Genuine Expedia guest review
"Great location, great staff"
We enjoyed our stay. The room was very clean and comfortable. It was the perfect location as it was walking distance to great sites, Lan Su Garden, Farmers Market, Voodoo donuts, Powell Bookstore. The staff was very friendly and helpful, from the front desk to the valet parking attendant.Genuine Expedia guest review
I have stayed at The Heathman a few times so I knew to expect the top quality service that I did receive. I was meeting friends (all of us from different parts of the country) before proceeding to the coast for a weekend party (which was a great time, by the way). A late dinner at Higgins was close by and extremely tasty, breakfast room service of crab […] cakes and eggs was delicious and after everyone finally arrived, salmon salad for lunch in the restaurant pushed me over the top. Aside from a malfunctioning coffee maker (which was easily handled with a pot of coffee from room service) everything was just lovely and once again, I felt like the princess I think I surely am. Read moreGenuine Hotels.com guest review
"Not worth the high price"
The staff are great. The location is excellent, but the room size and furniture is way below the expectations for such high prices.Genuine Expedia guest review
Excellent location-- great rooms --great and helpful employees- special recognition would go to : Front desk - Lorisa, Dan & Cody Doormen-- especially Donte Would return to this hotel again without hesitation One of the best hotels with excellent employees A very customer focused hotelGenuine Expedia guest review
"Great hotel in Downtown Portland"
We thoroughly enjoyed our stay at the Heathman Hotel. The staff was outstanding and the rooms clean. It was within walking distance to shopping and plenty of restaurants and food trucks. The restaurant in the hotel was excellent as well. The bathroom was a bit small though.Genuine Expedia guest review
I was in town for my son's wedding, so I needed everthing to go well so my trip ran smoothly. It did! Everything from the staff, service & room was perfect! Couldn't have made my stay any better than it was! I had a long drive home and when I was checking out they even gave me a complimentary bottle of water for my trip! How thoughtful! I will stay […] here again and highly recommend it! Read moreGenuine Hotels.com guest review
Response by The Heathman Hotel Dear Beaverly, Thank you for choosing to stay with us for your son's special day. We are delighted that everything went as expected. We were glad to serve you and your party hope to see you again soon! Best Regards,
"Mediocre hotel in iffy part of town"
With so many great choices in Portland for fun and interesting places the Heathman is simply a tired old staid hotel. Almost all historic details are gone. It is now simply a Hotel chain type hotel. Like a Marriott or Hilton. The service is excellent, the facilities just boring and with no character. If predictable and overpriced is what you want, this […] is the place. And parking is twice the price of any other hotel!!! Read moreGenuine Expedia guest review
"Portland is a great city"
Started out with the Japanese garden, nice but small. Food carts, yum! Next day went to the zoo, very fun despite the huge crowds. Food carts, so good. Voodoo donuts is a joke, don't fall for it. For the life of me I can't understand why people are willing to stand in line for an hour or more to get mediocre donuts. Saturday market was nice. Stay away […] from Chinatown, it's deserted except for the masses of young homeless junkies. Roseland theater was okay, sound was a little distorted. Ground Kontrol was very cool if old arcade games are your thing. Overall, great time in Portland. Read moreGenuine Expedia guest review
"Classic Old Hotel"
Beautiful, classic style hotel with outstanding service and great central location. As with all older buildings, rooms are smaller than in modern hotels; the only negative was a rather noisy AC, but this was a minor issue. Check out the fabulous drinking chocolate at Cacao, located in the corner of the building, just off the main entrance.Genuine Hotels.com guest review
Very helpful staff and wonderful location!Genuine Hotels.com guest review
"Service and a tradition of excellence!"
The Heathman is a National Historic Register Hotel! It lives up to its reputation as a 4.7 plus accomodation! The service is superior. The employees from the Beefeater at the front door to the housekeeper for my room are friendly, well-trained professionals. The food at the Heathman is incredible! I had hot, just out of the oven blueberry scones with […] my 7:00AM Tante From Seattle coffee every morning. The cuisine in the restaurants is superior. A visiting chef prepared my weekend brunch of lamb sausages, eggs, and polenta with cheese. Read moreGenuine Hotels.com guest review
"Simply 5 Star"
This was our second stay at the Heathman and we were equally impressed as the first time. This time we stayed in a suite and which had a separate living room sofa area that opened up with sliding French doors into the bedroom. The materials, décor and ambiance is easily on par with a Four Seasons, bed was very comfortable. Our room faced the courtyard […] at the back of the hotel so was very quiet. We had breakfast in bed the following day which was excellent and as good as one would get in the main restaurant. Ham & Bacon Omelette with very tasty potatoes. We do have future trips to make to Portland over the next 6 months and will continue to stay at the Heathman, it is one of our world favorites. A tip for parking: If you're just staying overnight then park on the streets surrounding the hotel, the parking meters are free from 7PM to 8AM, so you can avoid the overnight hotel parking fee and valet tip. Read moreGenuine Expedia guest review
We always enjoy staying in boutique hotels and the Heathman was no exception. From the moment we stepped into the lobby, we were greeted with friendly staff members who were will to help in any way possible. We were upgraded into a spacious room that was beautifully decorated and clean at no charge to us without having to ask. The bathrooms had extra […] towels with plenty of amenities. The lounge was full of overstuffed chairs. There was also a pianist and singer entertaining the night we were there. We loved walking to shops and restaurants nearby that were recommended by the staff. I would definitely recommend The Heathman to friends and stay there on my next visit to Portland. Read moreGenuine Hotels.com guest review
The Heathman is a beautiful hotel. The service is outstanding. Friendly and professional staff. Room was nice. Our bed was too soft and we could hear the wind blow through our window all night. It was a low noise but distracting.Genuine Hotels.com guest review
"Hotel we've stayed in once a yr for about 12 year"
We arrived late at night (because of plane travel) and we're shown into a much too small room for 2 people. We were tired so we gasped and since we had to bring our own luggage up (there were no porters) we didn't think it worth to change that night. In the next day, the hotel said they didn't have anything else. . .it was a uncomfortable 4 night stay! […] (We have been staying at the hotel at least once a year for about 11 years. . We wouldn't do it again except for the breakfasts -- which are delicious. Read moreGenuine Expedia guest review
"Wonderful boutique hotel"
Wonderful place, super helpful staff, actually has an incredible library and very close to everything in SW Portland!Genuine Expedia guest review
Our room was very small and dark with views of old buildings so we requested a different room. For an additional surcharge we were given a larger, brighter room. We were expecting heavy moldings, leather chairs, rich furnishings in the bar and lobby and were disappointed. No sauna or whirlpool. The staff was fabulous, location perfect. For the price, […] we will stay elsewhere. Read moreGenuine Hotels.com guest review
Great Staff - Great Service - CleanGenuine Hotels.com guest review
Great stay - would highly reccomend staying here. Clean, friendly, quiet. Pet friendly. Transit system easy and convenientGenuine Expedia guest review
Lovely hotel, excellent staff, terrific restaurant, great location.Genuine Hotels.com guest review
"Perfect Downtown location with great service"
I really liked this hotel and would absolutely stay there when next in Portland (and recommend it to everyone). Our room (a king suite) was decorated in soothing darker earthy shades and was very nicely appointed: 2 TVs (one near bed, one in sitting area), wonderful shower, with closet/ dressing/ sink area just off bedroom. The bed was amazingly comfortable […] (there is actually a choice of mattress) as were the pillows. The service is excellent, and all on staff are very friendly and helpful. There is also a fabulous restaurant right there in the hotel offering breakfast lunch and dinner. We only had breakfast there, but great coffee and incredible croissants. Rooms at the back of the hotel, which aren't facing Broadway, may be a little quieter, but if going for one of them best to go for a higher floor with a view of Portland skyline and mountains instead of the large 7 story fresco on the building behind the hotel. Read moreGenuine Expedia guest review
"Nice older hotel downtown Portland"
Had a very comfortable stay. The staff was friendly, competent and helpful.Genuine Hotels.com guest review
I was very impressed by the service provided by the hotel staff. One can tell they have been taught service skills very well. Room was clean, but a little small. Great stay! (I just wish parking weren't an additional $30 as there isn't much choice given the area other than to use the valet service).Genuine Hotels.com guest review
"A Must Stay Classic"
Excellent service; beautiful, well kept rooms; great bar and library great rooms; fantastic location for eating, shopping; best place to stay if you are going to the Schnitzer for entertainment.Genuine Hotels.com guest review
"Always a lovely stay"
Have been going to the Heathman for years, it's so consistently welcoming, in style yet with a strong connection to its place in Portlands hotel history. Don't miss breakfast in the hotel dining room!Genuine Hotels.com guest review
"service WAY better!"
I've stayed here a few times due to proximity to a concert hall. Customer service in the past has been so-so. On this trip people went the extra mile virtually 100% of the time & we stayed a few nights too. I can be a bit needy and no request was too small, some staff actually went out of their way - THAT'S ... good service!!!Genuine Expedia guest review
Customer service was great!-(maids, concierge) Beds were very comfortable. Loved the library wine tasting and quality of the books! TV service was not good-pixalated every two minutes... Room service breakfast for $70 for 2 adults and 1 child was expensive. Location and quality of hotel were lovely! We appreciated the Wifi service! Fitness center was […] mediocre-1 bicycle, 2 treadmills, 2 ellipticals, balls, water, and fresh fruit- busy at 8 a.m.! Read moreGenuine Hotels.com guest review
"Staff top notch"
All the staff were friendly and super accomodating. The room was small, but suited our needs. Good location.Genuine Expedia guest review
"Great old hotel"
Great service, very clean and comfortable. Rooms somewhat small, but typical of an older historic hotel.Genuine Hotels.com guest review
"Great hotel, but check the room size"
I love the Heathman. However, the room that I booked online was tiny compared ot every other stay.Genuine Expedia guest review
"Just Please Let Me Know"
Wow, what a wonderful hotel! But even in Portland, $16 for a glass of wine seems pretty expensive! And could you please let incoming guests know that your valet parking is $32 a day and pretty much the ONLY option to park your car at this hotel. Just be ready, the hotel and service is amazing, but VERY pricey!Genuine Hotels.com guest review
A memorable stay. I travel a lot and have stayed at some fine hotels around the world. Heathman is right up there with them. Though, you should warn guests that they have to reserve a table for breakfast... granted it was Christmas... but...Genuine Hotels.com guest review
"Great place to stay"
Beautiful hotel with great service. Rooms (especially bathroom) were a little small, but still very nice.Genuine Hotels.com guest review
"Room service food was terrible!"
And no microwave in the room is unacceptable in a suite!!!!Genuine Expedia guest review
Nice, clean hotel. Upon arrival we found out our room we booked was given away and they upgraded us to a king suite - that was annoying but having two bathrooms was a nice compromise. Parking was valet only so parked across the street for $8. Either the walls are thin or the sound of the couple next door was coming from the vent next to the bed. Some […] kind of 50 shades experience or something. Don't think I'll stay again only as it was expensive and quite a walk to the Pearl District. Read moreGenuine Expedia guest review
The Heathman Hotel is always top notch, and this time was no exception. Service is exceptional, rooms are fantastic.Genuine Expedia guest review
"Small room and bath room."
Our 1st room was small with a very small bathroom. The vanity in the bathroom was so small that you had to move the tissue paper box to turn on the sink!!Genuine Hotels.com guest review
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