"Great hotel with excellent location and service."
Great service and the restaurant is first-class. We were running late and the waiter made sure we had a good breakfast and got away in time.Genuine Expedia guest review
"Love this hotel and its location"
Our second visit. We will come back. Had issues with wifi first time but not this time. Our room was smaller this time so apparently they are not all the same. Still staff is wonderful, especially reception and the guys at the curb. Convenient to shopping and entertainment.Genuine Expedia guest review
"great downtown locale, great rooms!"
loved Portland! This hotel was great - rooms big, comfortable -Genuine Expedia guest review
"Service IS an art here"
Wonderful stay and exceptional service from concierge Amy at the front desk. Thought given to every aspect of the stay. Love the small room key holders with city maps phone numbers etc. have dinner at Higgins restaurant if you go. Hotel restaurant is also awesome.Genuine Hotels.com guest review
non functioning desk drawer ( would not stay closed) made it uncomfortable to try and work. advised front desk regularly but zero follow up which was much more disturbing then the actual issue.Genuine Expedia guest review
"fantastic bed, good location"
The best bed ever - very comfy, felt like home. Only comment was that the first room we had smelled like smoke despite the hotel's non smoking policy, They quickly changed rooms however the new room was smaller. I would think after such a complaint, we would get the same room or better.Genuine Hotels.com guest review
wait staff in restaurant were rudeGenuine Hotels.com guest review
A nice hotel with an extensive collection of autographed books, even though the tour didn't run as advertised. In a nice neighbor hood with very helpful front desk staff. Offered a map of the area in addition to good dining suggestions. The business center was free for guest use, which was very nice, but in-room wifi was not.Genuine Hotels.com guest review
The staff was excellent. The chef made us something special for dinner. Loved the chocolate. Great coffee in the room. The bellman was very helpful. We'll stay again if our travel plans take us to Portland.Genuine Hotels.com guest review
"Beautiful historic hotel in a great location!"
Wonderful service, beautifully decorated and comfortable room, albeit small, due to the fact that it's historic and downtown. That was fine with us and expected. I would definitely recommend this hotel.Genuine Hotels.com guest review
"excellent historical hotel"
We had a great visit. Be sure to visit the Art Museum and eat at Jake's Grill.Genuine Hotels.com guest review
Great hotel and excellent service. The neighborhood is perfect and is within walking distance to great restaurants and lots of shopping!Genuine Hotels.com guest review
"Stellar hotel in Portland"
The Heathman is a beautiful hotel located right in the center of downtown Portland. Wonderful room with a great view, soft bathrobes and comfortable bed. I couldn't ask for anything more. The staff was friendly and helpful. Also, the hotel is easy walking distance from restaurants, art galleries and stores. Perfect!Genuine Expedia guest review
The room was a bit on the small side but had all the amenities I could have wished for. The location is excellent. Most importantly, the staff is terrific; they could not have been more helpful in providing assistance.Genuine Hotels.com guest review
We really loved the hotel. Convenient and the staff are more than helpful. A young man called Cody made our stay perfect with information and help with the internet. I will recommend it to all our friends and anybody who travels to Portland.Genuine Hotels.com guest review
"Great Downtown Portland Hotel"
Very appreciative that this hotel was close, but not on the river's edge.Genuine Expedia guest review
"Restrained Elegance and Service Excellence"
The Heathman is rated one of the 200 best hotels in the USA for a reason: it retains very fine facilities, a first rate dining area, and a staff which is truely interested in serving its patrons. The concierge desk will go the extra mile to find answers to questions, or obtain the wishes of the patrons. Concert tickets? Details on a meet-and-greet? […] Addresses or directions? They anticipate many questions before the guest even asks. This service, combined with very good food and refined amenities make The Heathman a very pleasant experience. We would be back again without question. Read moreGenuine Expedia guest review
Fantastic place to stay. Very attentive staff and location cannot be beat. Our wedding was held at the Portland Art Museum, less than 2 blocks away. Will go back often.Genuine Expedia guest review
"Great Place, ALMOST no complaints."
The hotel itself was great as far as maintenance and cleanliness. The only issues we encountered was the high price of room service and pushy maid service. We were on our honeymoon so we wanted to sleep in most of the days there. The maids would constantly knock and call to get us out of the room to clean it. When they DID clean, it was awesome. But […] the times we left out early while they were doing their rounds, they wouldn't show up til mid afternoon. It was kind of annoying trying to guess when they would come. The other services were great. They would call taxis for us, get info, arrange massages, etc. Very helpful. The location is perfect. Right in the middle of everything. I would definitely stay here again. No question. Read moreGenuine Hotels.com guest review
"Heathman Hotel Welcome Home"
Another wonderful stay! Staff is incredible and rooms are like being at home.Genuine Expedia guest review
"Great Portland location."
Nice experience and close walking to everything! The staff and facility was very nice and we had no complaints. I would recommend this with no hesitation for a nice place to stay.Genuine Expedia guest review
"Good location. Great service!"
I would definitely stay here again. It was a great hotel at a reasonable price. Staff was excellent.Genuine Expedia guest review
We enjoyed our stay very much! The hotel and room were beautifully appointed and clean, and the staff was extremely friendly and helpful. The room as a bit on the small side, however, the hotel was a very good value considering the great location in a big city. We also enjoyed eating breakfast in the hotel restaurant.Genuine Hotels.com guest review
"Heathman is very special"
Would highly recommendGenuine Hotels.com guest review
"Excellent boutique hotel"
Service was amazing and I loved the door men's outfits! Beautiful artwork and the restaurant had a delicious and affordable brunch. Room was comfortable and liked the turndown service and free wifi! It was convenient to the light rail and the waterfront. Loved it!Genuine Hotels.com guest review
"Perfect Location, Charming Historic Hotel"
My family (husband and two children 13 and 10) stayed here for 3 nights while visiting the Portland area.Genuine Expedia guest review
"Excellent customer service, perfect location"
Very nice hotel in an excellent location. Staff were genuinely friendly. They went the extra distance to offer suggestions, make recommendations and provide us with the necessary essentials after Delta Airlines lost out luggage. Will stay at the Heathman again the next te we are in Portland.Genuine Expedia guest review
"Small, dark room"
While the staff were exceptional and the public rooms very stately, the room in which we stayed was very small and dark. It looked out on two brick walls. It felt like we were living in a broom closet. Not worth the money. Also be aware that the parking is very expensive.Genuine Hotels.com guest review
"Perfect as usual"
Service really is an art here at the Heathman. I've been a customer for 8 years and the are always helpful, the rooms are clean, the restaurant is in my opinion the best in Portland. One can't not stay here.Genuine Expedia guest review
"Outstanding service !!!"
Stylish, relaxed, top-notch hybrid of old-school and hip/chic. Concierge was fantastic and sooooo gracious, as were all staff. Room service menu & food were great! A real treat from start to finish, within walking to everything good in Portland.Genuine Hotels.com guest review
"Very nice hotel"
We really enjoyed our stay and will definitely be staying here again. The staff was friendly & helpful. The room was clean, plush and quiet. We also ate a very delicious brunch at the onsite restaurant.Genuine Expedia guest review
we had 3 rooms with our family and loved the food, the atmosphere, the library and staff...all in all a wonderful hotelGenuine Expedia guest review
The Hotel is very nice. The room we had was very small and too dark. Not much light. This is the only negative. Great location and great food and service.Genuine Hotels.com guest review
Great location, great room. Comfy. Lovely staff, they even gave us a last-min late checkout b/c we lagged. Thanks for a great stay!Genuine Hotels.com guest review
"Nice location - Historic building"
The French press in the room, is way to cumbersome, a Keurig would be more simple, the pillows are not very desirable. Food was awesome, especially the brunch on weekends.Genuine Expedia guest review
"Great location, wonderful service"
Located in a very nice area of downtown. We were able to walk to everything. Staff went out of their way to make us feel welcome, gave us restaurant recommendations and printed out directions for us. Will definitely stay at the Heathman again if I return to Portland.Genuine Hotels.com guest review
Bathroom too small, lighting in outside hallway too dim, otherwise excellentGenuine Hotels.com guest review
"Great location, exceptional staff"
Exceptional central city location, exceptional staff and all are cross-trained as reception, concierge and guest service. Very helpful and accommodating in every case. Very nicely appointed rooms, very clean. Would recommend to friends and family and would definitely stay there again.Genuine Expedia guest review
"Nice hotel in Portland"
Location is ideal. Room was impeccable though bathroom was a bit small. We had the queen bed size room. Go for the king. Restaurant was very good. Staff was very courteous. Only issue is that there is no parking at the hotel. Just valet parking at $32/day at a location a block away. Would stay there againGenuine Expedia guest review
"Great staff, a little too "helpful".."
Stayed here overnight to see a show. From the moment we arrived, every single staff member was unfailingly pleasant, friendly and helpful. Bar was nice, food was good. The only reason I didn't give it perfect marks is because of this - we left our room around dinnertime and when we returned, our bed had been turned down and our bathrobes were waiting […] on the bed for us. Very nice. But then, we left our room again much later that night, and when we returned, our bed had been turned down again, and our bathrobes were waiting for us again! Made us feel like they'd been watching, and every time we left, they came back into our room! Then, when we got home, we opened our luggage, and someone had slipped an envelope into our luggage, with our dinner charge slip. This part was totally not okay with me. My luggage had been closed, and ready to go, and they opened it up and put something in there! A little too intrusive for me. Read moreGenuine Expedia guest review
"Stop over to another location"
The check in process was excellent. Room was clean but small (understandably so) but too much furniture or not situated appropriately. Left a ring in the room and reported it but the email response was curt and dismissive.Genuine Expedia guest review
"First class hotel"
spent two nights attending my grandson's college graduation. The hotel, room, food was top quality and my son and I were very impressed with all aspects of this hotel. Would gladly recommend to any travelers. The staff was always gracious and helpful.Genuine Expedia guest review
"Great downtown location"
Very nice hotel. The room's temperature, as in so many hotel rooms, was difficult to control. It was quite warm. The next morning we had an appointment at 9 am. We called for our car and were disappointed to find that because of the Rose Parade it would take 50 minutes to get. Apparently we were supposed to have been informed by the person who checked […] us into the hotel the night before. That didn't occur. Read moreGenuine Expedia guest review
My stay was wonderful., I love the friendlness of everyone who works at the hotel, and I enjoy the restaurant a great deal. Food and service all terrific.Also as a woman alone the people who serve and take care in the dining-room make it a very comfortable experience.I would recommend the otel to anyone looking for comfort and friendliness, and will […] go back whenever I return to Portland. Read moreGenuine Hotels.com guest review
Outstanding service. Especially impressed with the front desk staff.... Thank you Jessica for taking care of our visit to Andina.Genuine Expedia guest review
"Fabulous hotel, amazing staff, great location"
The hotel is very conveniently located, in the center of downtown. It has been remodeled to take advantage of the best of the old and the new. The rooms are modern, with complimentary WiFi, lots of outlets, temp control, etc. and the bathrooms are superb with a zen like feel to them. They have wisely kept the 'old' in the common areas; the lounge and […] library, which are wood panelled, meticulously kept and beautiful. The staff could not be more accommodating: we traveled with a three year old; when we asked if we could buy some milk from the bar (we were out of it and it was late) they offered to send up a complimentary pitcher and put it in our mini-bar refrigerator. We had English tea in the lounge area and the staff remembered and delivered on our special needs: one 'regular', one 'pescatorian' and one vegan. Another guest staying here commented to us that they were doing some traveling to other cities, and based on this, will be seeking out Heathman hotels. We concur! Read moreGenuine Expedia guest review
"End of May business trip to Portland"
Online booking was simple, I've stayed here on prior visits to Portland, like the service, like the restaurant, the rooms are quite, clean, right around the corner from the train line!Genuine Hotels.com guest review
The staff was very friendly and the accommodations were lovely. We had a great time.Genuine Hotels.com guest review
Wonderful accommodations! Old style elegance and comfort in a great downtown location with knowledgable and helpful staff.Genuine Hotels.com guest review
"Amazing Downtown Hotel"
The Heathman was a GREAT hotel! The hospitality from all of the staff was beyond generous. Extremely helpful! The decor was fabulous with pop-inspired art work.Genuine Hotels.com guest review
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