The stay was beautiful we really enjoy the room was excellent in the morning breakfast was a plus looking forward going back in the next 2weeksGenuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
"Don't waste you money"
The hotel is getting really worn out. Hotel staff was by and large uninformed. Expensive for what you get.Genuine Hotels.com guest review
It was a great hotel for a quick getaway. Well worth the money.Genuine Hotels.com guest review
"Night on the Cape"
We enjoyed the hotel. The front desk staff seemed indifferent to us as customers but check in and out was smooth. The room was clean and comfortable. Breakfast from the menu left a lot to be desired. There was a pound of greasy "potatoes on the plate, the food was cold but the staff were friendly and responsive.Genuine Hotels.com guest review
"Like sleeping in a hallway"
For the money I paid in October I would have expected more from the room. The hotel staff was excellent but the room was tiny, the mattress was hard as a rock and the pillows were lumpy. I could have lived with the size of the room if it was at least comfortable, I'll be looking elsewhere for my next trip.Genuine Hotels.com guest review
Hotel was noisy, I had to call front desk to stop the crazy noise that was coming from upstairs. Front desk person was like a CORRECTIONAL OFFICER with no facial expression not to mention the smile.Genuine Hotels.com guest review
"Comfortable, Clean Room"
Judging from the pictures on Hotels.com, it appeared that the rooms had a small deck. I was disappointed to see that there was no deck. Given that the hotel has an indoor pool, jacuzzi and other amenities, I understand that that can demand a higher price. The condition of the room, however, did not match the price of the room. It was smaller than expected, […] with a window overlooking the parking lot. I, mistakenly, had in mind that the higher price would offer at least a pool view and included breakfast. Otherwise, the staff were friendly and helpful, the beds comfortable. Overall, and expensive but pleasant experience. Read moreGenuine Hotels.com guest review
"Third Stay Here. Still Satisfied."
I have stayed here on two other trips to the Cape, and based on my most recent stay, there will likely be a fourth. I had a loft suite with a balcony. Wonderful. Room is clean, staff are friendly, breakfast is good. In three years I have never eaten lunch or dinner. Sorry. Fitness center is adequate. WiFi is good. Ample parking. Prices are competitive […] but here you know what you're getting. I don't like mystery. Location is okay. Close to mall, shopping and Main Street Hyannis. When I checked in Kim was having a tough day but she was real doll. Thanks, Kim. See you next year. Room 427 please. : ) Read moreGenuine Hotels.com guest review
"Bed and air conditioner."
Beds were very uncomfortable and air conditioning sounded like the shower was running all night. Very disappointed.Genuine Expedia guest review
"Most comfortable bed ever in a hotel!"
This hotel room couldn't have been any better. The bed was super comfortable…so much so I wish I was still there! The pillows were superb. Some soft; some firm. I loved our stay! I was so pleased with the room and the front desk staff that I will compare every hotel in the future to this Holiday Inn. The front desk was very nice and helpful; showing […] me where to go to the closest beach and how to get there and they asked if I wanted first or second floor, I chose first floor so I didn't have to carry our luggage upstairs and I am so happy I did. Our room was close to the entrance door and close to the Ice Machine but we never heard any noise from outside our room. I ALWAYS leave a tip for Housekeeping and a note of thanks and I have never received a note back…until now! Maria left ME a thank you note!! I was so impressed that she even thought to write back to me thanking me for the thank you note…so the next morning; I left double!! I hope she was the housekeeper again. That was super nice of her and I am so glad I stayed here. Read moreGenuine Hotels.com guest review
Not glamorous but certainly clean and efficient. Disappointing restaurant food wise but nice staff.Genuine Hotels.com guest review
"Better than most"
Nice hotel central location. Has a motion sensor on the AC that is very annoying. Goes off and on all night.Genuine Hotels.com guest review
"Very well-run hotel"
I travel a lot, often stay at very expensive hotels and there's usually something annoying at every hotel. I stayed for 5 nights with my grandchild and absolutely everything went perfectly smoothly. The room was very comfortable, attractive and totally quiet. It had everything we needed. We had room service several times and it was always fast, efficient […] and perfect. We also ate in the 2 restaurants and both service and meals were great. The maids never interrupted us yet always had our room cleaned when we returned. We were always able to park free right outside our door. The staff was friendly, went out of their way to be helpful and the bill was exactly what I expected. The location was very convenient since we were visiting cities all over Cape Cod and Hyannis is in the middle. The Holiday Inn isn't in an attractive area or a walking area, but it's on a main road that made it easy for a tourist to find. The price was excellent for Cape Cod in August. I hope they read their reviews because I'd like to thank everyone at the Holiday Inn for making our vacation such a wonderful, memorable experience! Read moreGenuine Hotels.com guest review
"Carpets need updating"
Some of the furniture is outdated. Very expensive for what you get but it was high season, so we expected high prices.Genuine Hotels.com guest review
I love the space, the hottub, and the bed was super comfortable.Genuine Hotels.com guest review
"Good hotel for leisure trip"
We stayed for a weekend and we loved the location. Although, it took us 2 tries to get a right room (although booked online and paid in advance), the staff was very helpful. Room was spacious and clean. The location is good, and there are a few good restaurants nearby which are good. One particular Mexican place right around is great! Olive garden next […] to the hotel is horrible and we did not have a good experience with that. Hotel is close to a few beaches and near to the main street which has nice restaurants. Overall, a great experience, and may stay here again in future! Read moreGenuine Hotels.com guest review
"good place to stay the night"
Hotel was nice and clean. Quiet area, lots of shopping nearby.Genuine Hotels.com guest review
"Perfect clean hotel"
Nice hotel... Good price for location .clean hotelGenuine Expedia guest review
The hotel was very nice and the staff were very accommodating. My only complaint was the hot tub was way to hot. I would definitely stay here again without a second thought.Genuine Hotels.com guest review
Lobby staff is friendly and hotel is close to shopping and restaurants. But hotel is in the middle of two busy streets. Rug and windows are outdated and bed is too soft. Room sometimes was not cleaned. Kids were making noise in the hallway.Genuine Expedia guest review
"Below average room"
Our room was small compared to our stays at other hotels. The beds were comfortable; however the carpet was old and the airflow throughout the hotel was stuffy & poor. The bathroom was clean but ttiny and the layout made it difficult to access the shower. We went thru Expedia and signed up for a package that included breakfast - only to find out the […] hotel's policy is (2) meal passes only - breakfast was way over priced. One plus...the pool/hot tub area was beautiful. Not a terrible stay but we won't stay here again. Read moreGenuine Expedia guest review
Super small room but would stay againGenuine Hotels.com guest review
we enjoyed our stay at holiday inn. the room was very clean and the staff was exceptionally nice and helpfulGenuine Expedia guest review
Room was clean and comfortable.Genuine Hotels.com guest review
"Looked much nicer in the pictures"
Was ok. Was not worth the price though. Probably wouldn't stay there againGenuine Expedia guest review
We went for our honeymoon and stayed in the loft suite.Every experience we had was fabulous the staff was friendly, the room service was great, the room was spotless. Well worth every penny. the only complaint we had was the curtains can't close all the way to keep the morning sun out.Genuine Expedia guest review
Other than feeling like teenagers doing something wrong at a playground because the life guard did not take his eyes off of us (at 46 & 50 yo) it was awesome!! We were the only 2 in the pool & jacuzzi, he could have read a paper or something. Felt babysat...specifically when he asked us to shut off the jacuzzi when we took a quick break to cool down....what […] are we 5? We would have enjoyed the pool longer if not for him. Other than that, our stay was awesome!! Read moreGenuine Hotels.com guest review
Everything was just wonderfulGenuine Hotels.com guest review
Very nice and clean. Perfect location and comfortable.Genuine Expedia guest review
We were in town for one night only. It was convenient, easy to find, several restaurants closeby. Only small complaint was the a/c control button was missing/broken off so there was no way to control it. We weren't in the room long enough to mention getting it fixed. I'd stay there again. Front desk people were very polite.Genuine Hotels.com guest review
"Very convenient with easy access to activities"
Hotel room was very clean and was located with easy access to activities, shops, restaurants and beaches. Complimentary newspaper would be a nice addition as well as maps of various towns including local shops etc. overall, great for the price!Genuine Hotels.com guest review
"Close to all modern conveniences"
The hotel was very clean, as was the room. The decor was modern and had features of a higher end hotel. The location was great, surrounded by malls, shopping venues, eateries to satisfy every palate. We were only there for one night for a volleyball tournament the following day but I would definitely utilize this hotel again for vacation or long weekend. […] Although we did not partake in the pool, it looked really nice, big and clean.. Read moreGenuine Hotels.com guest review
The hotel had amazing customer service. The room was clean, it was close to Main street Hyannis with lots of cute shops, and when the weather was bad we had fun staying in the pool and hot tub. Would definitely come back again.Genuine Hotels.com guest review
"Close to everything!"
Wanted to do a little getaway with my daughter for April vacation. Indoor pool and hot tub were great!Genuine Expedia guest review
"Had a great stay!"
The hotel was lovely. The place was very clean. The location was just what we wanted. I only had one disappointment. The front desk told us incorrect pool hours and the kids were disappointed to have been told they couldn't swim during the day. Turns out the pool was open during the day. A pool is a must when we check into a hotel every April school […] vacation. Read moreGenuine Hotels.com guest review
I needed a place to stay in Hyannis for one night. I wanted something better than the Super 8 or Econo Lodge, but I didn't want to break the bank. It was $119.00 for the night, and I got a great room. It was comfortable and suited my needs.Genuine Expedia guest review
"perfect for a small getaways"
Great overall in terms of attending to the customers needs, after having been there a few times i will say they are a little tough on the kids in terms of curfue and horse playing but it's expected having experience with handling many groups of kids at once. Beds are comfortable and food is plenty, clean pool and clean gym. Adequate enough to amuse […] yourself all day in the hotel! Read moreGenuine Hotels.com guest review
awesome service, arrived late and needed a late check out that was handled without hassle. Thanks, i highly recommend.Genuine Hotels.com guest review
We planned on three days but stayed for five.My two young ones were totally occupied with the pool and daily cookie decorating.We will be back.Genuine Hotels.com guest review
The room was so different that I expected from a Holiday Inn, Two floor suite which was an amazing change. Staff (Luke) were greatGenuine Expedia guest review
"Nice and quiet"
I also rented a meeting room and it was clean and professional. They even brought in a coat rack for my guests since it was very cold out. Parking lot was cleared of snow every morning.Genuine Hotels.com guest review
"Hyannis stay in January"
Enjoyed the pool and locationGenuine Expedia guest review
I loved the hotel. My kids loved the suite. We'll definitely be back.Genuine Hotels.com guest review
"Heat controlled by motion sensor?"
I needed to stay here during a cold Fall period. And even though the room was exceptionally comfortable, the heat in the room was not steady and it seemed like it was controlled by motion sensors - which meant I had to wake up once in a while and move around to get the heat on.Genuine Hotels.com guest review
"Don't try to eat at this hotel."
Dining facilities so understaffed that we only had breakfast at the hotel once. Never saw a waitress. Impossible to get coffee. Had to go in the kitchen to find clean plates.Genuine Expedia guest review
My family loves this hotel for a quick "weekend getaway". The rooms are clean and the staff is always great.Genuine Hotels.com guest review
We had a wonderful stay at this hotel. The room was super clean and the bed and pillows very comfortable. The bathroom was immaculate, new, spacious shower...water temperature easily regulated which is always nice. We used the gym which was terrific. Again, very clean and comfortable. All equipment was working properly, water and towels supplied. We […] would definitley stay at this centrally located hotel on Cape Cod. Next time we WILL use the pool and spa! Read moreGenuine Expedia guest review
Me and my boyfriend had a lot of fun! Nice staffs! Very close to restaurant, the mall and other shopping activities!!!!!Genuine Hotels.com guest review
A pleasant experience for the most part. The rooms were somewhat small but they were reasonably clean (there were a couple of corners that were dusty...noticeably dusty but at the same time not so bad that it would cause me to lose sleep). The hotel is conveniently located close to everything (Route 6, Hyannis town center is just a few minutes drive […] away). The bartender at the MadHatter whose name escapes me was someone who stood out for his courteous demeanour. Read moreGenuine Hotels.com guest review
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