I loved the hotel. My kids loved the suite. We'll definitely be back.Genuine Hotels.com guest review
"Heat controlled by motion sensor?"
I needed to stay here during a cold Fall period. And even though the room was exceptionally comfortable, the heat in the room was not steady and it seemed like it was controlled by motion sensors - which meant I had to wake up once in a while and move around to get the heat on.Genuine Hotels.com guest review
"Don't try to eat at this hotel."
Dining facilities so understaffed that we only had breakfast at the hotel once. Never saw a waitress. Impossible to get coffee. Had to go in the kitchen to find clean plates.Genuine Expedia guest review
My family loves this hotel for a quick "weekend getaway". The rooms are clean and the staff is always great.Genuine Hotels.com guest review
We had a wonderful stay at this hotel. The room was super clean and the bed and pillows very comfortable. The bathroom was immaculate, new, spacious shower...water temperature easily regulated which is always nice. We used the gym which was terrific. Again, very clean and comfortable. All equipment was working properly, water and towels supplied. We […] would definitley stay at this centrally located hotel on Cape Cod. Next time we WILL use the pool and spa! Read moreGenuine Expedia guest review
Me and my boyfriend had a lot of fun! Nice staffs! Very close to restaurant, the mall and other shopping activities!!!!!Genuine Hotels.com guest review
A pleasant experience for the most part. The rooms were somewhat small but they were reasonably clean (there were a couple of corners that were dusty...noticeably dusty but at the same time not so bad that it would cause me to lose sleep). The hotel is conveniently located close to everything (Route 6, Hyannis town center is just a few minutes drive […] away). The bartender at the MadHatter whose name escapes me was someone who stood out for his courteous demeanour. Read moreGenuine Hotels.com guest review
"The beds and pillows are like sleeping at home"
The beds were the best. You sink into them and there are about a million pillows to surround you. It was a very comfortable stay and the bathrooms were very clean and new.Genuine Expedia guest review
The staff were very friendly accommodating when they were told that an elderly couple were in need of special services. They were promptly put into a appropriate room which allowed my parents to enjoy their stay.Genuine Expedia guest review
"Last minute accommodations"
I was placed in this hotel by a online travel agent due to a screw up at another local hotel. I was verypleased when I aarrived. I had a 2 level suite with a jacuzzi and a private deck. It was extremely comfortable and clean. I would definitely come back hereGenuine Expedia guest review
"Long Weekend on Cape Cod"
Took a Friday - Monday long weekend getaway. The Hotel staff was well trained, friendly and professional. We didn't spend a lot of time in the room. We enjoyed a drink in the hotel bar, and spent some time reading in the outdoor courtyard. The hotel has an indoor pool which we did not use. .Genuine Expedia guest review
"Great Hotel @ Nice Location"
The location was great. The staff were friendly. The price of $199 per night is a bit high for Inn but it depends on season.Genuine Expedia guest review
"Good hotel. Gymnasium was available 24 hours a day"
Great experience. Will strongly recommend to others. Very friendly environment. As mentioned above, gymnasium was excellent and open for 24 hours a day.Genuine Expedia guest review
Very clean and comfortable hotel. Although the staff is respectful, they don't go out of their way to please their guests...Genuine Expedia guest review
Needs new carpetingGenuine Hotels.com guest review
Asked for a king size bed for two adults, got a full. Otherwise clean and quiet.Genuine Expedia guest review
"Great place to stay at an affordable price"
From the moment I walked into the hotel, I new I was going to be happy with our stay. The hotel it self was so clean and beautifully decorated. You could tell right away that it was a newer hotel. The front desk staff was very helpful in providing us with ideas for our activities during our short stay. The rooms were very clean , and the beds were so […] comfortable! We didn't go swimming but the pool area was clean and new. There was also a life guard on duty. If you want to have a drink, they have a really nice bar that is open till 10:00. Overall, I would have to give this hotel a very high rating. I planned this trip on such a short notice to celebrate our wedding anniversary ,and I couldn't have asked for a better stay. Read moreGenuine Hotels.com guest review
"Nice family hotel"
We stayed in the loft room which was perfect for our family of four and also meant that my husband and I didn't have to go to bed at 8 with the kids. Very spacious, AWESOME pillows and bed! The upstairs had an additional toilet and sink, along with the jacuzzi tub. Indoor pool was great for the rainy days.Genuine Hotels.com guest review
The only thing I do not like is going to the gym and seeing machines broken.Genuine Expedia guest review
"Last minute family gathering"
Our nephews were coming in from 2 different states and we hadn't seen their children in quite awhile. They called us to see if we could get to cape for a couple days. The plan was to meet at beach and check into hotel at 2. The weather didn't agree. We had to scrap our beach plans.we went to hotel 4 hours earlier than check in, they had a room ready […] for us!!!! We walked across the street, met our family for a delicious lunch. We went back to hotel with our great nephews and spent afternoon in pool!! My daughter and I walked across the street the next morning to shop at stores., we found great things. Holiday Inn Hyannis is a great location.Central to everything. The beds were extremely comfortable!! We loved the deep tub :0) we had a wonderful re-union. It was my great nephews first time in a pool , he loved it! Holiday Inn Hyannis will be part of our family's milestone! Read moreGenuine Expedia guest review
"Nice hotel close to Kalmus beach"
Hotel was very nice. The hotel location was just right with lot of restaurants to choose from our meals. Kalmus beach was very closest one. We went to Chapin beach in Dennis. Just loved it. We were planning to go to Mayflower but parking was full by 10AM. so went to the next beach i.e Chapin. It was low tide so had to walk a lot to go near the water. […] But by 3 hrs we had to go the shore as water kept coming in. This beach is all flat and water was only till knees. Kids had awesome time and we too. Read moreGenuine Expedia guest review
Our experience was ok in this hotel. It was clean, staff are nice enough, the kids had lots of fun at the pool (which is indoors). Breakfast was not bad, but somewhat expensive. The location is also convenient, close to everything. The room size was somewhat small and we could not find an inside way to the lobby, so we had to walk outside to get there. […] Wifi access was easy and permanent. The only thing that bothered us was the bed size, too small for 2 people and it was very uncomfortable. The mattress was unstable and I felt I was falling out of the bed each time my husband switched sides while sleeping...so both of us were sleep deprived by the end of our stay. The children's bed wasn't as bad though. We couldn't change rooms, as the bed sizes were the same in all the rooms. Read moreGenuine Expedia guest review
"Nice hotel. Easy stay. Convenient Location."
Nice hotel. Comfortable. Good Location..................................Genuine Expedia guest review
"Nice hotel central location"
Very clean, very accommodating employees. Breakfast package recommended.Genuine Expedia guest review
We stayed here and loved it. The location was close to Main Street with great shopping. Great fish or family restaurants across the street and the kids lived the pool.Genuine Hotels.com guest review
"No complaints here"
Staff seemed nice. Hotel has on-site restaurant and is within easy walking distance to many other eateries. Room was clean and comfortable. Didn't have an opportunity to try the indoor pool, but it looked inviting!Genuine Hotels.com guest review
"Holiday Inn Hyannis is convenient, clean hotel"
Location is good for shopping or to get to Downtown or the airport. The facilities are good and the restaurant is good. If you were looking for a place to stay for a week for a beach vacation this is not the place; it is too far to schlep to the beach. It's not too far off Rte 6 so it makes it easy to travel to and from off cape.Genuine Expedia guest review
It was great! Overall very clean. Not close to anything though.Genuine Hotels.com guest review
"Good clean hotel, nice location"
We were staying there for two nights and the first night we were given a full bed which was very tight for the two of us. The hotel manager kept on referring to that our reservation was done through Expedia so they can not guarantee any rooms etc. I had to scold them and establish that irrespective of where I buy from you can not expect two people to […] squeeze on a full bed. They finally gave a us a KING bed on the second night. The hotel itself was fine but would recommend direct booking with the property rather than going though any other website. Read moreGenuine Expedia guest review
I thought that the staff was very polite and that my stay was exceptionally comfortable.Genuine Hotels.com guest review
It was very nice! Desk staff were very accomodating. Room was clean and bed comfortable. Pool was clean and easy access. Bar gave good service for evening drinks. We had breakfast omlets in the restaurant which were great! The Olive Garden is within walking distance on the same side of the road & ordered a delicious pizza for a late lunch.Genuine Hotels.com guest review
THE MANAGER ( MELISSA) WAS VERY GRACIOUS WE HAD A BEAUTIFUL ROOM, THE POOL WAS GREAT IN WAS UNFORTUNATE THE HOT TUB WAS BROKEN, BUT WE LOVED IT THANK YOUGenuine Expedia guest review
"Short weekend trip"
Beds too soft and small. Room overall tight for family of four. Loud kids in hallways @ nite. Almost left after one nite.Genuine Expedia guest review
Great hotel for last minute stay. Checked in late in the evening and was greeted by a very pleasant front desk staff member. The rooms are clean and location of the hotel very convenient.Genuine Expedia guest review
"Close to Everything!!"
A great stay in a very nice hotel!!Genuine Hotels.com guest review
"in the Middle of Everything"
perfect location for bouncing around hyannis and yarmouth, hotel is quick and clean! only thing i can complain is we were next to one of the exits and could hear both inside and outside doors slamming not that they were being slammed but the way the doors closed they shut hard and echo down the hallway, staff was 100% accurate on everything i asked […] and take the olive garden right next door Read moreGenuine Hotels.com guest review
Not good food service or availability but comfortableGenuine Hotels.com guest review
"Overall a Wonderful Place to Stay"
i do not have any additional comments, thank you. i do not have any additional comments, thank you. i do not have any additional comments, thank you. i do not have any additional comments, thank you.Genuine Expedia guest review
Hotel could use some new carpeting. It was otherwise an excellent stay.Genuine Hotels.com guest review
Had a wonderful stay...the facility itself is quite old but maintained well. Staff is friendly and very helpful.Genuine Hotels.com guest review
"Other than the beds, not a bad stay"
We picked the HI over another hotel closer to the Upper Cape because this hotel looked nicer. The room was nice but the hallways looked a little run-down (worn carpeting, dimly-lit). The bar was surprising nice and offered food as well as drink. The beds were the deal-killer--sagging with virtually no support. And while there is nothing scenic about […] the surrounding area, it does offer a good starting point to anywhere in the Hyannis area and easy access to the main route to the rest of the cape. Read moreGenuine Hotels.com guest review
"Not as good as expected from a Holiday Inn"
There is a certain level of quality that was expected in a HI. They were below that. I can say the bed was comfortable, but the staff were indifferent, the keys did not work consistently, the buffett was not great, the room was very small and the layout of it was strange-- hard to get to closets. We had a room with two doubles that were barely bigger […] than a single. Location was good and so was the parking. I'll go somewhere else next time. I can get more value for the money elsewhere. Read moreGenuine Hotels.com guest review
Hotel is a dump compared to the Marriott courtyard just down the road.Genuine Hotels.com guest review
We could hear people having a chat behind the wall Awful experience waking up at 6 in the morning thinking that someone is taking in you room They need to do more insulation for adjustment roomsGenuine Expedia guest review
"A TOTAL LET DOWN"
THE ROOM WAS SMALL, WENT TO BREAKFAST TOOK OVER AN HOUR TO GET SERVED THE UP KEEP OF THE HOTEL NEEDS MORE ATTENTION ,AND THE VIEW LEFT EVERYTHING TO THE IMAGNAITIONGenuine Expedia guest review
When we first arrived, the exterior of the hotel didn't look like the pictures online, however once we went inside, we saw a totally different picture. The lobby and lounge are beautiful and the bathroom in our room was incredible.Genuine Hotels.com guest review
The hotel was nice enough and clean. The beds were fresh and towels aplenty. We didn't use amenities like room service but I think they were 24 hours, I'm not totally sure. I think the price for the room was a little outrageous considering they are nowhere near anything and the building itself is clearly a renovated older hotel. Hotel was not willing […] to budge on price for various discounts that we usually get elsewhere. The wifi was terrible...rarely worked if at all. For those prices, wifi should at least work so I can get some work done in my room at night. Read moreGenuine Expedia guest review
Enjoyed our stay and the room was very comfortable and nice. There was a maintenance man there was so nice and gave us excellent service. I can't remember his name but he was an older black gentleman that was working when we arrived. He was so very helpful so thank you to him. Service was excellent and no problems checking in. A very pleasant stay for […] one night. And really enjoyed our loft suite. Thank You and we will be back. Read moreGenuine Hotels.com guest review
"I would return there"
Very nice large pool area, with lifeguard on duty. Rooms are showing wear, for the cost. We had a king loft room. Two bathrooms are convenient, but one bathroom is open concept. Not good for kids. Balcony and floor in the loft move with your body weight when walking across them. Loft is cozy. Big balcony. King size bed is too soft, but bedding is nice. […] Two big flat screen TV's, nice. I just noticed our room was in need of several minor maintenance issues. Hotel located in nice, safe area. Close to shopping and state highway. Very friendly staff. Read moreGenuine Hotels.com guest review
"Oasis in the desert."
Very helpful and friendly staff.Beautiful flower gardens.Genuine Expedia guest review
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