Red Roof Inn Laredo - Laredo

Experienced problem with shower. The shower would not drain, so the water was accumulating as my family would shower.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was very dirty.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Problem with a/c

Genuine Hotels.com guest review

Not going back

Genuine Hotels.com guest review

I will stay again, for sure :)

Genuine Hotels.com guest review

It was good. I will stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good, Quiet

Genuine Hotels.com guest review

Very good service, willing to to resolve any issue the hotel was in remodel little hard to evaluate the hotel but was clean and spacious

Genuine Hotels.com guest review

need a good cleaning

Genuine Hotels.com guest review

The rooms needs updating and the tub needs to be replaced or resurfaced. the air conditioning unit sounded like a plane taking off everytime it started and turned off. Bed was comfy but needs updating

Genuine Hotels.com guest review

the room were small, thy had no breakfast, no nakin, or coffee in room, the hotel was very nice, got good fast service, but thy need to redue the carpet in hall ways, very poor job, very nice stay very close to area we were going to.

Genuine Hotels.com guest review

I found a cockroach crawling on the wall . the rooms look like they need refreshing.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I stay there every once in a while. Last time it took about 30 minutes to the staff to assign my room that was already paid. They are friendly but the system broke down. It was loud after midnight. In general, good stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

average

Genuine Hotels.com guest review

The first thing is that I expected a micowave and fridge as advertised on the internet. Not. The second thing was the condition of the pool. Full of debris. There were empty liquor and beer bottles on the grounds with one left in the room . The bathroom was the dirtiest. There was no phone book in the room, or any of the rooms. I had to 'check out' […] a book at the front desk. The staff weren't particularly friendly. I periodically travel and I guess I'm used to basic amenities. Micro, fridge, coffee pot and iron. Everyplace I have been has had at least those Read more

Genuine Expedia guest review

Couldn't sleep cause air condition noise, husband had to sleep in separate bed cause beds where too small and didn't feel safe in the parking lot. Personal was very helpful giving us directions to location we where going.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I stayed here only because all I needed was a bed for the evening. It's ok for that, but not much more. No coffee in the room even.

Genuine Expedia guest review

Overall it was good. I know that pets are welcomed, but I have been at other Red Roof hotels where pets are also welcomed and the place doesn't smell as bad. Also, I expected a fridge and a microwave in my room as well, No Continental breakfast as in other Red Roof hotels. The other hotel chain price difference was only $7.00 higher including those […] amenities mentioned. $7.00 is not much difference to not go across the street. Read more

Genuine Hotels.com guest review

Room was clean

Genuine Hotels.com guest review

I stay here often when I travel to Laredo for business. It is the best hotel in the area for the value. The night manager is very helpful and accommodating.

Genuine Expedia guest review

It needs a microwave. My boyfriend came in from San Angelo, Texas and was disappointed that there was no microwave. Sometimes we didn't feel like going out to eat and preferred to stay in but no.

Genuine Expedia guest review

Floors were dirty. a Pet on a room barking. not good environment.

Genuine Expedia guest review

its a fair price you pay for this hotel in the border good just to sleep clean beds and bathroom people is nice and kind and is also very well located close by the mall and even close by down town i recomend thsi hotel por people travelling for business or just spending one night to continue a longer trip

Genuine Expedia guest review

My first room, the A/C didn't work. The second room smelled like mold - inspected the whole room and I determined it was from the A/C unit. (The windows are fixed and do not open). The third room smelled stale...and I was tired of changing rooms at this point so figured I could deal with it. I unpacked my belongings...got to the bathroom and found that […] the toilet was filled with poo. I brought this to the attention of the management of course - they gave me a coupon for another stay.... Read more

Genuine Hotels.com guest review

very pleasurable stay,is staying next week again.

Genuine Hotels.com guest review

Not a bad hotel to stay in while in Laredo. Much better than the motel 6 down the road. The desk guy was friendly and the room was clean enough that you didn't feel upset laying in the bed.

Genuine Hotels.com guest review

My stay was very short. The hotel was decent for the price and location. It could use a good vacuuming/ sweeping to make the hall ways more presentable to late arriving guests. Also, they said they offered breakfast to go but none was served when I checked out early that morning. Parking was,free but very limited. Other than that, it was a good sta […] y. Read more

Genuine Hotels.com guest review

The front desk was nice and quick. The rest of the hotel was dirty and gross (hallways, room, etc.). My bed had a flea hiding out under my pillow that jumped away and came back later. There were hairs in my bed and I suspect the sheets had not even been changed by how they looked when I pulled back the covers. The rest of the room was not "looking" […] dirty but the hairs and the flea can lead one to suspect... also, the air conditioner was loooooud and rattling. However, ALL of the "cheaper" hotels in Laredo are EQUALLY crappy because it is a disgusting border city who just overcharges border travelers because it can get away with it. SO, you MIGHT AS WELL just go for the cheapest one if you're going to receive equally crappy service! At least the bed was comfortable and I didn't wake up covered in mysterious bites. Read more

Genuine Expedia guest review

I reserved a non smoking room only to be issued a room where someone had been smoking. Then inorder of taking care of me and my room, front desk staff continued taking other customers - ended up with no non smoking rooms being available. Had to spend two days in a dmoking room - veryuncomfortable.

Genuine Hotels.com guest review

Although the neighborhood was bad, the hotel was a pleasant surprise. Good security in the parking lot.

Genuine Hotels.com guest review

Very rude person in the night check in

Genuine Hotels.com guest review

It was alright not the greatest but not the worst either.

Genuine Hotels.com guest review

The hallways smelled of smoke. The stairwells smelled horribly.

Genuine Expedia guest review

Room was clean and comfortable and pool was nice. Air condition was noisy and there were no towels. Called front desk but eventually went down to get them myself. Maybe they were just busy when I called. Clerk was nice. Overall, had a good stay.

Genuine Hotels.com guest review

No one in lobby or on phone stood in front of lady from about 2 minutes before she spoke to me. Gentleman in evening was great.

Genuine Hotels.com guest review

The hotel should offer bedrooms with only one bed to those who travel alone and to charge a lower price for that.

Genuine Expedia guest review

Hotel needs a complete overhaul to keep the pace with our times. First thing to change are carpets, they bring a sense of dirtyness and an unpleseant smell at all times.

Genuine Expedia guest review

It was ok but the first room i was given was still occupied when i opened the door...

Genuine Hotels.com guest review

Hotel promoted Free WiFi which they had sort of...wireless signals located on poles outside the building. Signal strenght depended on your room location in relation to these spots. Unfortunately, they had been working on the system and i had no internet at all. As this was a business trip, it put me out of business during my stay. A heads up at check […] in would have been nice. The next morning, ready to shower no towels in the room. Overall this is a hotel on the lower end of the price scale and I did not expect 5 Stars for my money. However, with WiFi advertised and towels being a staple, I did expect to have those. Read more

Genuine Expedia guest review

Arrived at 1 PM, room not ready til 3PM, given key to room 208, room was occupied, had a 6mo old baby with me in 100+ temperature then having to walk up and down the hall and thru elevator twice because front desk gave me wrong room, not good! Obviously, all keys are the same if I was able to walk in to someone else's room without any trouble. Not too […] safe! At the end of the day, I will not stay anywhere else but at your establishment. I love the rooms and its quiet and peaceful. I guess it was just a one time deal. Not a good weekend for me, but I will definitely return. Thank you so much! Read more

Genuine Hotels.com guest review

Front desk staff is not polite at all, hotel must improve employee´s customer service; room cleaness was good. 3rd floor carpet was very damaged and looked that it was wet and dryed on a poor way; even I stayed at non-smoking section, my room (330) smelled a lot of smoke. Pool area lights did not worked at night.

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Genuine Hotels.com guest review