"Great location, little dated"
Really neat features, such as bar in overhead crosswalk, but the rooms could use an update and the elevator in the parking garage was out of service. This really shouldn't happen and it appeared to have been out for at least a few days. Hard to bring luggage up stairs with kids in tow. Self-parking was cheap though at just $4 for the night.Genuine Hotels.com guest review
"Dated, not Friendly, but great location"
Hotel has best location to broadway in downtoen nashville, however the hotel for the money is very dated, and needs facelift, staff was less than friendly, I'll look somewhere else next time i need to stay in downtown nashville near arenaGenuine Expedia guest review
"A great place to stay in Nashville downtown."
We had a great stay and will stay there again. We attended a concert at the Bridgestone and this is a perfect place to stay. We just walked to the concert after a great meal at the hotel and then walked back for a great night's sleep. We had breakfast at the hotel the next morning and were on our way back home. A perfect way to see a great concert. […] The bed was comfortable and the room was clean. We enjoyed our night and our two meals. Read moreGenuine Expedia guest review
excellent !Genuine Hotels.com guest review
The staff was friendly and accommodating. The bar and bar food were excellent. I was disappointed that most amenities such as internet, bottled water etc. carried a sizable premium. Overall a very pleasant stay.Genuine Hotels.com guest review
"Great Stay for Great Price! FRIENDLY STAFF!!"
The hotel looks very retro and could use some upbeat facelifts throughout. I feel like I am going back in time when I walk through. Other than that, it was an exceptional value and a great stay! RichardGenuine Expedia guest review
love it would stay there again.location was greatGenuine Hotels.com guest review
It was nice, but breakfast was way overpriced for what it was. The food wasn't that good. Great beds.Genuine Hotels.com guest review
This is in the HEART of downtown LA, which is great cause it's safe to walk around, and return back to the comforts of your room. The day I stayed here I had dinner on Broadway, walked up half a block to the Ryman Auditorium for a concert and decided to call it a night. It was all within walking distance and no hassle to call a cab! The staff here are […] very attentive and very nice, and was very hospitable. Read moreGenuine Hotels.com guest review
desk personell was nice and helpful. saw obvious dust on table with phone in hallway near elevators on the floor we were staying (15th floor). outside windows are dirty, the windows you see out of when in elevators. otherwise, we loved being able to look out onto the city while riding the elevators. Wish the vallet was complimentary ($30.00) but, they […] gave EXCELLENT service. i was in and out all day and they even let me keep my vehicle with them on the curb when i needed to run in my room for only 30 mins.!! Wish there had been a coffee maker and coffee in the room to use at my own convenience. Breakfast room service was prompt and meals were good. Read moreGenuine Hotels.com guest review
First of all,The front desk person said we have a view of Broadway, we get up to the room and pull back the curtains and there is a building view. You had to look way to the left to even see a peak of the Broadway. there was no fan in the bathroom, when I took a shower there was still soap and hair inside the shower curtain inside the tub. There was […] no coffee pot in the room. You charged me 9.00 for a bottle of water that should have been free. The next morning the maid kept knocking at the door when we had the privacy slip outside the door. I opened and told her no thanks. She finally quit but asked us when we went out if we'd like our room cleaned. Read moreGenuine Hotels.com guest review
We are from the area but stayed here for a downtown event so we didn't have to drive home. Great walking distance from activities. Clean and comfortable. Had breakfast in the restaurant which was very good!Genuine Hotels.com guest review
Great location within walking distance to Broadway and all the nightlife activities. Very nice hotel with lots of amenities and covered parking for our motorcycle.Genuine Expedia guest review
"Bring your Allegra!"
Blood stains on the side of the bed, a dirty washcloth in the shower with makeup on it, very thick dust on everything. Drunken brawl all night in the room next door which we had to call security on. After security left, they went at it again. I was expecting so much more out of this experience from the hotel reputation and overall appearance. I've had […] cleaner rooms and linens at much cheaper hotels where I was not charged for internet. Internet access should be automatically granted to guests, not charge for it. For a place that had $5 bottle of water in the bathroom, we should have had a clean room. Read moreGenuine Expedia guest review
"Within walking distance of all main sites"
Really enjoyed our time in Nashville. The hotel and staff were very helpful and courteous. The valet parking worked very well for us. We would stay there again.Genuine Hotels.com guest review
The location of this hotel is awesome. All staff at this hotel were wonderful. Only one thing I was not impressed with was the Starbucks in the hotel. Hours at Starbucks would state open until 6pm but would close at 3pm.Genuine Expedia guest review
"Close to all the action!"
Great hotel, walking distance to the main drags and attractions.Genuine Hotels.com guest review
"Nashville downtown not for families on weekends."
Not appropriate for families on weekends. Very Vegas-like. Couple in next bedroom loud and smoking. They did move us upon request but then that night someone made fire alarm go off at 3:20 a.m. so had 2 unrestful nights. Hotel was nice, just the Nashville scene on weekends got a little crazy.Genuine Expedia guest review
The only down fall was a evacuation at 3 am. Someone pulled the fire alarm.Genuine Hotels.com guest review
"Very close to dining and entertainment."
Enjoyed the stay. Easy walk to all we wanted to do, great entertainment and food.Genuine Hotels.com guest review
Clean rooms, easy check-in and just a couple blocks off Broadway and Printers Row. Highly recommended. Check out time can be crowded so do so early or later.Genuine Hotels.com guest review
The hotel staff was genuinely very accommodating. Knowledgeable of local events. I would definetly stay there again.Genuine Expedia guest review
"Walking distance to Broadway and Printer's Alley"
Hotel was very nice and convenient to downtown entertainment venues which is what we were looking for. Parking for check-in was a bit tricky since they have no drive thru entrance. You have to pull head in to the curb directly off of busy Commerce St. and then, unless you valet park, you must back out into the street to go to the parking garage across […] the street. The reason I gave an overall rating of 3 is because they nickel and dime you to death. We could have stayed at a hotel for a 1/3 of the price and received free parking, free in room WIFI, and free breakfast, all of which were extra charges here. Read moreGenuine Hotels.com guest review
"would recommend for business, but not pleasure"
Wasn't what I expected for the price! Would stay at the Sheraton next time.Genuine Expedia guest review
"Great for families"
The hotel was great. It was clean and fresh. The bed was really comfortable and the restaurant was convenient and nice.Genuine Expedia guest review
I became sick at end of our stay and the hotel took me to an extended care clinic and helped above and beyond . Very nice hotel and staff .Genuine Hotels.com guest review
Great location for us since it was close to the downtown activity. I suppose that's the basis for the high rate. Rooms are small and the bathroom was nothing special. Just not impressed with the room. However, the view from the 20th floor was spectacular. The question is, would I stay there again? Probably not unless it was the last "good" hotel le […] ft. Read moreGenuine Expedia guest review
"Great night in downtown Nashville"
My husband and I had a great Saturday night stay! Walking distance to Tootsies Orchid Lounge and many other great places! Parking was a little confusing of you don't use valet....that was the only remotely negative thing.Genuine Hotels.com guest review
Very dissapointed in style and comfort. Rooms are very outdated and dirty. Great parking option with a covered bridge to parking garage from hotel.Genuine Hotels.com guest review
"Great hotel for a family!"
This was our second time at the Renaissance. Staff very friendly and helpful!Genuine Expedia guest review
This hotel is not the best condition. The rooms have become dingy and the bathroom was dirty. The floor in the bathroom looked like it was mopped with a dirty mop. We stayed here last year at this time and the conditions were much better than this year. The location is the only thing going for this hotel.Genuine Expedia guest review
"Perfect location and Renaissance quality!"
Hair in bathroom sink and tub plus glass rings on bedside table made me dubious of cleaning efforts. Cleaning staff was in the hall so I requested sink and beverage rings to be cleaned. There was no further "survey" of the room so didn't find the hair in shower until later. I realize I should have contacted housekeeping rather than making the request […] for staff in hallway, but... I must admit that my rest was disturbed by the thought of being in a less than properly cleaned room. Our visit to the Bridge lounge and the room service dinner was wonderful! The location, especially for a short Nashville visit was just perfect for walking to areas with true Nashville flare! The overnight posting of our left behind cell phone is indicative of the high quality and attention of Renaissance service! Many thanks. Read moreGenuine Expedia guest review
"One block from Broadway and music"
Comfortable rooms and bed.....concierge was NOT at all helpful...we were eager to have fun ...she was notGenuine Hotels.com guest review
very nice hotel self park across the street for 4 bucks a dayGenuine Hotels.com guest review
"We love listening to music on Broadway."
Had a great time on Broadway and at concert, love downtown, room is a little pricey for us.Genuine Hotels.com guest review
"Close to the action"
We stayed to be close to the bars and the Ryman and the other attractions. It was an easy walking distance. The rooms were nice, the service in the lobby was great. There is a great little bar area on the 3rd floor. Probably not a great place to stay if you are going to sit around in your room. The TV didn't get many channels, the room and bed was OK. […] But, overall it was a really nice place to stay in the downtown area. Read moreGenuine Hotels.com guest review
Great location, great service. One block from all the honky tonk bars with tons of live music.Genuine Expedia guest review
Location was great. Short easy walk to the downtown area. Hotel room was not luxurious, but it was fine for our 3 night stay. Would have been nice to have a fridge in the room and free internet access. The Commerce Street Grille was overpriced and the food was only so-so. I would not recommend the restaurant. Enjoyed having a Starbucks in the lobby. […] Staff was friendly & helpful. Read moreGenuine Expedia guest review
"Won't go wrong with Renaissance"
I only spent one night, but the bed was comfortable, the room was clean and I found everything to my liking. The hotel was very central to where I was going, and the Starbucks downstairs was convenient.Genuine Expedia guest review
"Perfect weekend get-away trip"
The hotel was within walking distance to the downtown nightlife and the view from our room on the 16th floor was very nice, especially at night. The room was clean and the staff was very nice. From the moment we arrived, the staff demonstrated their willingness to serve, directing us to the safest place to park our car in the garage across the street […] and standing in the street to assist us in safely backing out. We had one minor incident with an elevator ride. When I called about it, the staff person was very nice and helpful. I will definitely stay there in the future. Read moreGenuine Expedia guest review
Shower head and towels were amazing! Everyone was nice. Great location. Starbucks in lobby! Cozy rooms.Genuine Expedia guest review
The location of the hotel was excellent for the main strip/downtown area. The hotel itself was very nice and modern. I was only a little disappointed that my room didn't have an in-room safe or free internet connection. I think free internet was available in a couple public designated areas.. My room had a King-Sized bed and it was like sleeping on […] a cloud - VERY comfortable. I didn't use the pool but did go to see it and it seemed small for a hotel of this size. Most of the staff I encountered was friendly and had smiling faces :) Read moreGenuine Expedia guest review
"Would be a 5 if room service had not woke us."
Great location! Two blocks from the Legends. The complaints I have are somewhat petty. First there are no snack machines at all (after having a few drinks most want some chips etc when they get back to the room)! Also if you plan to sleep in, put the do not disturb sign out. Really thought we would be out before room service came! Which was 8:30am they […] did not knock just came right in! I'll always use the "do not disturb" plackard from now on! Other than the room service, the staff was great A+++. Read moreGenuine Expedia guest review
This is a very nice hotel with a great location in a fun town. I recommend staying here, especially if you don't plan spending much time in your room. The room was nice enough, a bit small for the price, and you have to pay for the wifi. That being said the location is great to go enjoy the nightlife of downtown Nashville. I wouldn't be opposed to staying […] here again. Read moreGenuine Expedia guest review
"Close to Everything!!!"
The rooms were extremely clean and very modern. The beds were great! I will stay here again!!Genuine Hotels.com guest review
"How many towels"
Maid didn't show up until after we called for towels , well a hour or so after at around 5:30 so I assume she totally missed our room. Girl at front desk was somewhat rude when we called and nicely asked for towels, she wanted to know what all we wanted. We told her just the standard towel set they normally give . She says she is's a maid and doesn't […] know what they bring rather than just taking care of it. Overall a great stay and the beds are wonderful !!! Read moreGenuine Expedia guest review
The staff was great; very helpful and sincere. This hotel's location cannot be beat. It's within walking distance of flashy, chaotic Broadway, but is located on the quieter Commerce Street.Genuine Expedia guest review
"Dirty Room Required Room Change"
The pictures on the site make this hotel look far more impressive than it actually is. When we got into the room, the bathroom didn't seem as clean as it should have (lot of random hairs on the floor and in the shower). One towel seemed a little stained. We got in bed for a nap, and that's when we noticed there was blood on the sheets. The front desk […] was happy to switch us to a new room, but when we went down to get our new keys, they tried to say that the "blood" was "rust" from the dryer. Pretty sure that wasn't rust. And even if it was, why don't they buy a new dryer? This is supposed to be a 4 star hotel. On the plus side, our new room was much better and we had an excellent view of Broadway. The location is great and there is $4 daily parking in the Library Parking Deck accessible via sky bridge walkway to the hotel. There's also a Starbucks in the hotel. Read moreGenuine Hotels.com guest review
"Staying downtown Nashville, TN"
It would have been nice to have a small refrigator in our room.Genuine Expedia guest review
After eating at their restaurant we now realize why there's a phone next to the toilet. We were in a near emergency state.Genuine Expedia guest review
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