All hotels in Eden Prairie, Minnesota, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here11369 Viking Dr, Eden Prairie, MN, 55344, United States of America, ‏‎866-539-8122
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4.4 / 5Excellent

Score breakdown (from 578 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"Awesome place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleased with services
Genuine Hotels.com guest review
1 night family trip May 15, 2015
dina
US
4.0 / 5Excellent
"Good Weekend"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel is nice, and isn't too costly. Neighborhood seems safe, and their are other hotels around it, so more commercial area. Roads around it make it difficult to find at times, but I had been there before so had no issues myself finding the place, but a friend did.
Genuine Hotels.com guest review
2 night trip May 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent stay at a very fine hotel.
Genuine Hotels.com guest review
1 night family trip May 9, 2015
A Traveler
US
5.0 / 5Outstanding
"A+, EXCELLENT."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stay was excellent, had excellent customer satisfaction, ESPECIALLY FROM THE FRONT DESK LADY CALLED DULCE; VERY EXCEPTIONAL SERVICE.PROVISIONS WAS MADE FOR MY DAUGHTER WHO HAD A HX OF ALLERGY. BEING A NURSE,IT FEELS GOOD TO KNOW I CAN GET THIS KIND OF SERVICE, ESPECIALLY WHEN I DEAL WITH TAKING CARE OF PATIENTS TO MAKE LIFE BEARABLE FOR THEM.
Genuine Hotels.com guest review
2 night business trip May 8, 2015
Grace
US
5.0 / 5Outstanding
"Anniversary highlight!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Surpassed our expectations, everything was top notch, really raised the bar.
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Dennis
US
5.0 / 5Outstanding
"Two thumbs up"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Convenient location. Room was spacious and comfortable. Didn't spend much time at the hotel itself so didn't encounter the pool or fitness center. The rate for the room was great - couldn't have asked for a better set up for our short stay.
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Clean, Comfy and Inviting"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
So glad I found such a great deal on hotels.com for this hotel. It was so clean and very inviting. The room was amazing and the bed super comfortable. The free hot/cold breakfast was delicious and tons to choose from. The pool area was very well ventilated and my kids loved that it was 6ft deep! We come to the Twin Cities about 4 times a year and this will definitely be our hotel of choice now when we come.
Genuine Hotels.com guest review
1 night family trip May 9, 2015
Jenny
US
5.0 / 5Outstanding
"Amazing Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My family stayed here 2 nights while my son was in a baseball tournament at Miller Park. It was a very spacious room and was very clean. The staff were friendly and helpful any time I needed their assistance. I loved our family's stay here and will be looking to book again. Also the rate was amazing forwhat the room and hotel offered.
Genuine Hotels.com guest review
2 night family trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Above expectations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was so relaxing. I got some much needed rest. Great breakfast area, food was good too. You won't be disappointed staying here.
Genuine Hotels.com guest review
1 night trip May 8, 2015
Diana
US
4.0 / 5Excellent
"GREAT HOTEL FOR PRICE"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room was very spacious and bed was very comfortable. Room was at side entrance and was noisy at night. Breakfast had good selection. Only 10 miles to M.O.A. Would stay again.
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
joel
US
4.0 / 5Excellent
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great breakfast assortment. Quite and clean hotel. Friendly staff. Only minus was no hot tub.
Genuine Hotels.com guest review
2 night romance trip May 2, 2015
Marlys
US
4.0 / 5Excellent
"3 Day Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Bed was uncomfortable and couldn't check in early but aside from that the stay was excellent.
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect Hotel experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was the second time we stayed there while in Minneapolis area. Loved the hotel!! Great service, clean, comfortable.... What more can I say! This hotel will be my hotel of choice every time we are in that area.
Genuine Hotels.com guest review
2 night family trip May 1, 2015
Jaimie
US
3.0 / 5Good
"Family Friendly"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Comfortable stay, but definitely a family oriented hotel. Tons of kids running around at ALL hours of the day.
Genuine Hotels.com guest review
2 night family trip May 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Clean, comfortable."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good location, clean Hyatt Place. Just what you'd expect.
Genuine Hotels.com guest review
1 night romance trip Apr 23, 2015
David
US
5.0 / 5Outstanding
"Great visit - we would stay here again."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay - we will definitely stay here again. The room was a great size and the kids enjoyed the pool.
Genuine Hotels.com guest review
1 night family trip Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Comfortable hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Walked into very clean room on 3rd floor, liked the bedroom area separated from small kitchen (sink, coffee maker, fridge and safe) opposite this is the workspace table. the TV can be viewed from the sofa or the bed, and the walk in shower and toilet are separated from the vanity area. Clothing space was minimal.The free breakfast was a nice perk. Also had small bar and food service area along with the reception desk, packed a lot in a small space. I would stay there again
Genuine Hotels.com guest review
2 night business trip Apr 19, 2015
A Traveler
US
1.0 / 5Poor
"A night to remember"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I would have given this hotel over five stars but we had some problems. Someone at the front desk gave another family keys to our room and they proceeded to try and get into our room multiple times during the night! At first we thought "oh just some drunks that can't find their rooms". Well, after the not getting a good nights sleep and being woke up yet again, we called down to the front desk and were told "oh well, yes we understand but it's not our fault it was the the shift before us!! We will have managment call you in the morning." We NEVER received that call. After we left for a dance competition we come back and our keys where disabled now I know things happen but come on! So, went back down to talk to the front desk and was issued new keys and again was told someone will talk to you before you check out . Again, I'm still waiting. All that I wanted was an apology for that horrible night and they couldn't even do that.
Genuine Hotels.com guest review
2 night family trip Apr 17, 2015
April
US
4.0 / 5Excellent
"awesome"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
great deal all around
Genuine Hotels.com guest review
2 night romance trip Apr 17, 2015
david
US
4.0 / 5Excellent
"Great room, but service could be better"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was a last minute surprise splurge for our kids. We can never afford anything like this but wanted to treat them to some time away. We drove 4 hours to get here. The room was gorgeous and the price even better. Breakfast was great. But I was extremely disappointed that we were unable to enjoy the pool. There was a birthday party with 15 teenage girls who COMPLETELY took over the pool by splashing, jumping in, playing chicken, whipping pool noodles, screaming , etc. which caused other families to leave and Us To not be able to even enter the pool or enjoy it. We booked this hotel because it had a pool and we couldn't even use it. When we went to the desk to let them know what was happening to see if they could maybe have them calm down we were brushed off and told that this is what usually happens with birthday parties and there was nothing they could do. Unfortunately this ruined part of our vacation family time and being brushed off was very frustrating.
Genuine Hotels.com guest review
1 night family trip Apr 18, 2015
Heather
US
4.0 / 5Excellent
"Spring Break"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good stay, would recommend .
Genuine Hotels.com guest review
1 night family trip Apr 10, 2015
David
US
5.0 / 5Outstanding
"Nice weekend stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, great staff and a nice weekend for the family.
Genuine Hotels.com guest review
1 night family trip Apr 10, 2015
Sheila
US
5.0 / 5Outstanding
"Weekend out of town"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was very nice and much larger than I expected. There was a deal on this room so I wasn't expecting a Kitchenet with pull out sofa and living space for the price we paid. My mother and sister and I fit very comfortably. Most rooms are close to an elevator as well. Very clean but small bathroom. Vanity outside toilet and shower.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
Nancy
US
4.0 / 5Excellent
"Very good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
stayed for the night on a special rate deal, did not use any facilities. Stayed in lots of motels over the years, hard to beat this one. Very good all around. Staff have a smile on their face, helpful, and good breakfast.
Genuine Hotels.com guest review
1 night romance trip Apr 4, 2015
A Traveler
US
4.0 / 5Excellent
"Very nice place."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great place to stay. Excellant breakfast, fast check in. Very clean.
Genuine Hotels.com guest review
1 night romance trip Apr 3, 2015
Denise
US
5.0 / 5Outstanding
"Book your next room here!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Pleasant for the whole family, good location and prices!
Genuine Hotels.com guest review
2 night family trip Apr 2, 2015
LaMar
US
4.0 / 5Excellent
"Great value, convenient location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hyatt Place Minneapolis/Eden Prairie is in a convenient location with an easy drive to Mall of America/MSP. The rooms were surprisingly spacious and well cared for. The beds were a little hard. Breakfast was a bit of a cattle call with hordes of guests lining up to eat and the food was nothing to write home about. But for the price and all things considered, it was a great value.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
Roger
US
5.0 / 5Outstanding
"Great Trip!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Had a great stay! All of the employees were very nice and always greeted us with a smile!
Genuine Hotels.com guest review
3 night family trip Mar 28, 2015
Sally
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was visiting family. The staff was very accommodating, friendly and helpful. Large room, great breakfast and pretty nice pool. Only lacking a hot tub :).
Genuine Hotels.com guest review
5 night family trip Mar 23, 2015
Cyndi
US
5.0 / 5Outstanding
"Enjoyable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Clean, convenient, and comfortable. I'll stay here again.
Genuine Hotels.com guest review
5 night business trip Mar 15, 2015
Jason
US
4.0 / 5Excellent
"Beautiful hotel but poor breakfast."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel and great staff, but no hot tub and breakfast was not as advertised on the weekend.
Genuine Hotels.com guest review
2 night family trip Mar 6, 2015
Sabrina
US
4.0 / 5Excellent
"pleasant stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a pleasant stay for coupe of nights visiting my son. The room, staff and especially the special rate were great! There was an annoying noise in the original room when I checked in at fest and the manager promptly responded to my complaint by changing the room. There is no wending machine in the hotel but you can purchase water soda, cold sandwiches, etc at the front desk. The breakfast and service during weekday (friday) was great, but downgraded for Saturday.
Genuine Hotels.com guest review
2 night family trip Feb 26, 2015
arthur
US
5.0 / 5Outstanding
"Very enjoyable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice stay very relaxing
Genuine Hotels.com guest review
2 night trip Feb 26, 2015
Antonio
US
4.0 / 5Excellent
"Hyatt Place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Only complaint is the pool was way too cold!!
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Matthew
US
5.0 / 5Outstanding
"GREAT HOTEL - GREAT PRICE - NO HOT TUB"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
GREAT HOTEL - GREAT PARKING - GREAT PRICE - GREAT LOBBY - GREAT STAFF - SPACIOUS ROOM - BED & PILLOW GOOD..NOT GREAT GREAT SHOWER (NO BATHTUB) - GREAT RESTAURANT NEXT DOOR - NICE POOL BUT NO HOT TUB :-(
Genuine Hotels.com guest review
1 night business trip Feb 27, 2015
Scott
US
5.0 / 5Outstanding
"Highly Recommend!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Got in late; assistant at the front desk was very cordial and pleasant. Grabbed a bite to eat from the prepared food out front and it was delicious. This was my first stand and I found the room far nicer than I expected - it was pristine, quiet and comfortable. The following morning I enjoyed a very nice breakfast and was on my way. I will certainly be staying again - clean, comfortable, quiet and a great value.
Genuine Hotels.com guest review
1 night family trip Feb 27, 2015
Joseph
US
4.0 / 5Excellent
"Hyatt on Viking road"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Good hotel, could use a new mattress in our room. Clean and easy to get to. Nice Mexican restaurant across parking lot.
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
Jeffrey
US
4.0 / 5Excellent
"Hyatt"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Customer service was excellent
Genuine Hotels.com guest review
1 night trip with friends Feb 20, 2015
A Traveler
US
4.0 / 5Excellent
"k"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wish breakfast went a little later
Genuine Hotels.com guest review
1 night romance trip Feb 20, 2015
Kelly
US
5.0 / 5Outstanding
"Our stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Always a nice place. Very clean and quiet
Genuine Hotels.com guest review
1 night trip Feb 20, 2015
John
US
4.0 / 5Excellent
"Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Ran out coffee at breakfast and under staffed to help with service.
Genuine Hotels.com guest review
2 night family trip Feb 12, 2015
Cecilia B
US
5.0 / 5Outstanding
"More like an apartment"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Such a nice surprise. Hotel was better than expected. Kinda like a mini apartment.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, very friendly staff, clean and very large rooms and a great breakfast. The weekend that we stayed here they were very busy with lots of guest and two tour busses but the staff was great, the breakfast line was long in the mornings but we never waited longer than five minutes for food and there was a lot food!!!! there was always a variety of pancakes, sausage, eggs, French toast, fresh fruit and lots more and they never ran out. I will definitely stay at this hotel again.
Genuine Expedia guest review
Other trip Feb 17, 2015
shawn
US
3.0 / 5Good
"Not Happy about the service"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was awesome and great price. Our only concern was the customer service, which in my opinion is everything. Our let out bed had dirty sheets, we called the front desk and they said we had to come down to get them ourselves. our floor was way too nosey. When we told the front desk that they could come on the 3rd floor and see for themselves, they refused. Children ran up and down the hallway knocking on doors and running away.
Genuine Expedia guest review
Other trip Feb 9, 2015
Satisfied Custo
US
5.0 / 5Outstanding
"Great place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean, updated, and comfortable room. Staff were very nice.
Genuine Expedia guest review
Other trip Feb 5, 2015
A Traveler
US
4.0 / 5Excellent
"Very nice rooms"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The room was extremely nice! Only things I did not like was that they did not have a hot tube and the breakfast was not very good.
Genuine Expedia guest review
Other trip Jan 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome Rooms"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room was huge for the amount that we paid. I could have had a dance party if I wanted and I wanted to.
Genuine Hotels.com guest review
1 night business trip Jan 16, 2015
Eric
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
nice location, very clean, and the staff was very good. I would stay there again.
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed in Eden Prairie, MN and visited the Ice Castle
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
4.0 / 5Excellent
"Brief Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
All and All a nice place for a short stay in a convenient location. Without having a sit down restaraunt, breakfast is only a step above some fruit and cold cereal. Would like a better lobby or atrium for working without being in front of a main door that constantly opened letting in cold air.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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