"Hyatt on Viking road"
Good hotel, could use a new mattress in our room. Clean and easy to get to. Nice Mexican restaurant across parking lot.Genuine Hotels.com guest review
Customer service was excellentGenuine Hotels.com guest review
Wish breakfast went a little laterGenuine Hotels.com guest review
Always a nice place. Very clean and quietGenuine Hotels.com guest review
Ran out coffee at breakfast and under staffed to help with service.Genuine Hotels.com guest review
"More like an apartment"
Such a nice surprise. Hotel was better than expected. Kinda like a mini apartment.Genuine Hotels.com guest review
The room was huge for the amount that we paid. I could have had a dance party if I wanted and I wanted to.Genuine Hotels.com guest review
"A little disappointing..."
Enjoyed our stay other than the beds weren't as comfortable as the other Hyatt Place's we have stayed in. The breakfast was very disappointing. Probably the worst of any Hyatt Place we have visited.Genuine Hotels.com guest review
"Pleased with stay"
Quiet. Easy to get to. Clean and comfortable. Great shopping close by.Genuine Hotels.com guest review
Now this is truly a great hotel although customer service wise not very good. I have go move to another room since my neighbors were loud and obnoxious. The hotel doors aren't sound proof so you can hear on what's happening on the hallway.Genuine Hotels.com guest review
Room was very cozy. There was a full size couch, comfy bed. Well put together room.Genuine Hotels.com guest review
"Love this Hyatt!"
Modern, easy to access, and friendly staff. I wish the shower had been scrubbed a little more thoroughly. Otherwise the room and common areas were immaculate. Would absolutely stay here again!Genuine Hotels.com guest review
"Spacious room, friendly staff."
Only complaint is that other guests were very loud.Genuine Expedia guest review
Friendly staff, nice rooms. Tall showers. Good breakfast too. Better than most.Genuine Hotels.com guest review
"I would most definitely recommend!"
The room was fantastic! Better than the pictures even!Genuine Hotels.com guest review
"nice hotel in Eden Prairie"
Great hotel but suites are a bit small but great for just 2 people.Genuine Expedia guest review
Very satisfied with the stay. Our heat wasn't working we were immediately moved to another room. Very friendly staff.Genuine Expedia guest review
"Nice clean hotel"
The hotel was nice, clean and smelled good. Service was great. Only 15-20 minutes from Mall of America. Pool area was great for the kids. Would definitely recommend!Genuine Expedia guest review
"Clean hotel but terrible service."
The hotel was very clean. The staff were okay. They had no enthusiasm or friendliness in regards to guest interaction. The coach in the room was uncomfortable to sit on. We had to keep asking for house keeping service by calling over and over for service. When booking this room, I thought the bathroom had a bathtub with it...the room didn't have a tub […] which was a disappointment for me. I later called the front desk to possibly request a room with a bathtub the next day around 6am in the morning...the representative that I had talked to stated that she would move us into a room with a tub and she would give us a follow up call regarding the room switch. No one called. No one followed it in NOTHING. I then called again around 2pm in regards to the same concern and a girl named Nicole said that there was a room available on the same floor with a bathtub and to come down and pick up the keys. Entering the new switched room ...I walked into the bathroom and there was no bathtub. I was extremely upset that myself and my fiancee, James H. had packed all our belonging again to be in the same room type all over again. I didn't understand the meaning of the front desk agent. They were all inconsiderant as if it wasnt their problem. I'm usually never the person who complains, but itwas the worse stay iI've ever encountered with as a quest I didn't want to pay for balanceof the room with such terrible service. Read moreGenuine Hotels.com guest review
loved the hotel, liked the shower as opposed to to the usual tub shower combo.Genuine Hotels.com guest review
"Modern? I guess, Clean? No"
Dirty grout, a crumb on my sheets, and an curious smell. Not my best hotel experience.Genuine Hotels.com guest review
Enjoyed our stay. Wonderful complimentary breakfast. Great location.Genuine Hotels.com guest review
"Nice and Clean"
It was great, a little tight for a family of 5...Genuine Hotels.com guest review
"A few improvements"
need a better breakfast. showers need new caulking, it's broken and discolored in places.Genuine Hotels.com guest review
We always stay here clean comfortable rooms. Convenient location to many attractionsGenuine Expedia guest review
Fair enough... Little things that you expect from the Hotel like toiletries are not sufficient. The housekeeping did not clean our room well. Bed is not tidy enough, which I always check in any hotel I went to. The fridge is not clean as well. Those little things you expect to a hotel like Hyatt. Anyway fair enough...Genuine Hotels.com guest review
"Go-to hotel choice in Eden Prairie"
Hyatt Place is our go-to hotel for our every other month visits with our two year old grandson. The room is comfortable and spacious and we have spent many happy hours just being together there as a family. The staff is friendly, helpful, and goes out of their way to accomodate any special requests we have.Genuine Hotels.com guest review
Very clean hotel and great location to many twin city attractions. Room was large and well maintained. Bed was cozy and my wife and both slept well. Only complaint about hotel would be free breakfast. Not much of a selection and food was not very good. Over all very pleased with our stay.Genuine Expedia guest review
"Close to shopping"
Enjoyable. I liked your pillows! I suggest offering coffee earlier than 7am. Otherwise it was quite lovely!Genuine Expedia guest review
Great room. Good size. Very clean. All I could ask for short of my own bed.Genuine Expedia guest review
I was in town for business and had my husband and infant daughter with me. The hotel staff was friendly and helpful, the room was perfect for our needs (with a separate area where my daughter's crib could be), and the breakfast was fresh and delicious. Highly recommended!Genuine Expedia guest review
"Awesome stay for the price"
The room was clean. And big. The breakfast was great and for the price I'd say it was close to a 5 star for a 4 star priceGenuine Expedia guest review
"Great place to stay!"
Very nice place! King room was spacious with pullout sofa, kitchen area and a desk. The only downside was the bathroom, which was small but still very nice. There was even a closet! The swimming pool got a lot of use from us and there were really nice towels at the pool. There was a wonderful hot breakfast served and great coffee!Genuine Hotels.com guest review
We were in town for a conference, it was easy to find and close to restaurants and shopping!Genuine Expedia guest review
The hotel is just about 15-20 minutes away from everything. Mall of America, outlet mall, apple orchard. The room was huge. Loved the separate sitting area. Free internet, free breakfast and free parking. Can't beat the price!!Genuine Hotels.com guest review
"Spacious, comfortable rooms"
Rooms are great! Location is convenient. Nice bar/lounge.Genuine Expedia guest review
"Good room but noisy"
It was one of the best hotels I stayed in. The bathroom was tiny but functional. Beds were comfortable and TV was large. Only annoying problem was the noises coming from outside (road), the doors closing, and neighboring rooms' turning on water in the tub.Genuine Hotels.com guest review
Very nicely maintained, great free breakfast. I highly recommend this hotel!Genuine Expedia guest review
"Staff was exceptional and best hotel breakfast"
Room was very clean, staff was exceptionally helpful. Staff member went out of her way to make a custom drink to make me feel at home. Great area and 12 minute drive to MOA. Air conditioner was loud but the maintenance staff repaired it immediately. Best hotel breakfast ever!Genuine Hotels.com guest review
"Conveniently located for my business trip."
The staff was quite friendly and attentive to any needs that I had.Genuine Expedia guest review
"Great hotel, wonderful staff!"
We had a great time at this hotel! The staff was so friendly and helpful! We would definitely stay here again!Genuine Hotels.com guest review
Small bathroomGenuine Hotels.com guest review
"Easy to get on and off the highway."
Easy to check in. Clean rooms, breakfast could have been better. Rooms are nice sized with fairly comfy beds.Genuine Expedia guest review
"Very Pleasant Surprise"
We needed to be near Eden Prairie and Shakopee for a wedding and reception, and the wedding hotel was sold out, so I booked the next most conveniently located hotel under $150 per night. I was delighted by the size and decor of the room, the nice breakfast, and the comfort and relative quiet, despite proximity to the highway. My only critique is the […] air conditioning system. I prefer central air to noisy wall units. Read moreGenuine Hotels.com guest review
"Very nice, but packed full of rowdy kids!"
My husband and I took our two children to the cities for a weekend away from home. Although the hotel is beautiful it was booked with several boys' hockey teams and their parents. The boys knocked on our door several times (for fun), ran up and down the hallways, congregated outside our room door, ran up and down the stairwells and got the elevator […] stuck on our way to check-out (we had to take the stairs with all of our bags). On Sunday morning before leaving the pool was closed due to a concern with the water. We were provided access to the neighboring hotel pool. I would definitely stay at this hotel again; however, I'll make sure to call them directly as I wouldn't want to pay another $300 dollars to be disturbed like this again. Even my young children thought the behavior was very annoying. We didn't see any evidence that hotel staff tried to combat the issue or disturbance. Read moreGenuine Expedia guest review
"Best breakfast buffet sandwiches"
The breakfast buffet was better than average, and the breakfast sandwiches where by far the best that I have ever had. My favorite was the spinach omelet with ham and cheese on an English muffin, but the egg, bacon, and cheese on a biscuit.Genuine Hotels.com guest review
Me and my family stayed here for 4 days and were very pleased. The hotel staff were very nice and the rooms were clean. There were some areas that could be updated and the room was little small. Would have been nice to have bedroom seperated from living area by a door instead of half wall. Also no microwave in room so had to go to lobby to warm up everything. […] Breakfast was free and good but no pancakes or waffles were ever served the entire time we were there. Kids were very dissappointed, they fid have french toast the last day but no meat besides what was on the breakfast sandwhich. Read moreGenuine Hotels.com guest review
Would have been nice to have microwave in room and pool should be open later and have a whirlpoolGenuine Hotels.com guest review
"Great contemporary feel, a little cramped"
The room itself was very nice, but the bathroom left a little to be desired. I'm petite, so it wasn't TOO big of an issue for me, but my husband is normal-sized...he could barely get past the toilet in order to close the door. Claustrophobics should be cautious here. Another frustration I had was that I realized upon unpacking (at midnight) that I […] didn't have a razor. I saw a pamphlet outlining all the complimentary items I could get from the "Gallery Host", along with paid items. A razor was $.50 - no big deal. So, in my pajamas, I traipsed down to the lobby (again, at midnight) and asked the front desk associate for a razor. He said, "I'm sorry, we don't have any." I realized that the Gallery Host was not there, so evidently, neither was my ability to obtain my forgotten item. :( Read moreGenuine Expedia guest review
"Good hotel for the price"
The beds were not comfortable-they need to replace the mattress and due the the large volume of guests-in places the overall appearance is a little run downGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )