nice room...crouded parking lot had to park in back--bar tender very nice--breakfast goodGenuine Hotels.com guest review
"Good business hotel"
Free Breakfast and evening Managers reception was excellent. Room Service dining was good and prices were not overinflated like in many hotels. I noticed they were the same prices as what was posted in the restaurant. The heated pool was nice in the middle of February and the gym was well maintained. Notes to housekeeping were ignored. I left a note […] for an item to be exchanged but it was not taken care of until I had to call. I thought I would be proactive and fill the coffee pot with water the night before so it would be ready in the morning but the water leaked out all over the counter over the course of the night. I tried to set the alarm clock to music but the volume was so low, it did not wake me. I ended up not using the alarm clock at all and just the alarm on my phone. Despite that the location is less than 1 mile from the Airport, the noise level from airplanes was not even noticed. If there are people partying in the atrium, it's very loud which is the nature of the building design. Read moreGenuine Hotels.com guest review
"Worst embassy suites I ever have stayed at"
Carpet had a large red stain, Most of the staffs were not nice, Breakfast and manager's reception were OK, Worst embassy suites I ever have stayed at.Genuine Expedia guest review
"very nice stay"
hotel was very nice. breakfast was excellent. pool stayed open till midnight, sweetGenuine Hotels.com guest review
"Restful sleep prior to Professional Licensing Exam"
I decided to stay at this particular hotel due to its close proximity to a testing center for professional licensing exam. I got there in less than 5 minutes. There were other hotels in the immediate area, but Embassy Suites provided the best option. I was not entirely satisfied with the breakfast buffet on the first morning of a 2-day stay. Even though […] I got there when the buffet opened, the eggs were cold, pancakes were lukewarm and bacon was greasy. Because I had to leave at 720AM for this professional licensing exam, I did not have time to wait and ask for one their build-your-own ommelletes. Despite this minor issue, the stay was great. Read moreGenuine Hotels.com guest review
The hotel offers LodgeNet as there TV package. The strangest thing however each time I have stayed someone at the hotel has found a way to mute MSNBC only throughout the entire hotel. This a local hotel issue only. Fox lovers will find Fox News comes in loud and clear.Genuine Hotels.com guest review
Hotel is very nice. Clean quiet rooms. My only problem was my GPS routing me everywhere around the hotel except the hotel.Genuine Hotels.com guest review
"They have omelets!!"
Great hotel close to the airport and North Star Mall. Good value as well. Breakfast was a very pleasant surprise. They actually have omelets to order!! On top of the more traditional cereal, fruit, sweet rolls, etc. Rooms were extremely quiet. There was a noisy group in the lobby one night and we never heard them once in our room. Love the extra space […] the suite offers. Read moreGenuine Expedia guest review
"Great hotel for early flights."
I use this hotel when in San Antonio and have an early flight the next day. It's convenient and very comfortable. The staff is wonderful.Genuine Expedia guest review
"Thanksgiving in San Antonio"
We always stay at the Embassy Suits near the San Antonio Airport. The location is perfect; the 410, I-10, 281, North Star Mall, the Quarry, etc. The breakfast is always a great extra. This visit was exactly how I would want any hotel stay to go! Clean, comfortable, and quiet.Genuine Hotels.com guest review
"Great place... even for families!"
the staff was very friendly and accommodating... this makes my stay that much better considering i have 2 young children (1 yr and 4 yrs old); we were also able to check in a couple of hours early. the rooms are big enough to put a twin size travel bed in the bedroom area so the 4 of us could all sleep in the same room. the TV even had nick and nick […] jr which my kids liked. my husband and i thoroughly enjoyed the manager's reception while the kids snacked on the goldfish and pretzels and fruit punch. also the breakfast is always fabulous! Read moreGenuine Expedia guest review
"GREAT place to stay!!!!!"
This hotel is very easy to get to. It is very clean. The bed and pillows were extra comfortable. The breakfast can't be beat!!!!! The walls were well insulated. I never heard a sound once inside my room.Genuine Expedia guest review
Good stay but had maintenance problems that tool 2 days to fix. When got back to the room the first night things weren't fixed. Notified front desk and they were fixed during the next day. Stopped up kitchen sink, electrical plug would not work in bathroom and refrigerator had water at the base and it was unplugged. We didn't want you plug it on not […] knowing about the water. Otherwise we enjoyed our stay. Read moreGenuine Hotels.com guest review
"Great hotel for family and or friends!"
Their overall service was very satisfactory. They offered a variety of food during breakfast time and snacks and drinks in the afternoon all inclusive with the hotel rate. The rooms were big enough for more than two people including a TV set on the living area and bedroom as well. We will come back to this hotel on our next trip.Genuine Expedia guest review
"Great Hotel for all"
Great Hotel, Could use more food servers but overall great experience...Genuine Expedia guest review
Very enjoyable.Genuine Hotels.com guest review
"anniversary get away"
my mattress was somewhat hard for me,but i still enjoy staying at the EMBASSEY SUITES. I also notice some new updates this trip. KEEP UP THE GOOD WORK!Genuine Expedia guest review
GREAT.Genuine Hotels.com guest review
At the airport we call the hotel for the shuttle twise and it never came, when we arrived at the hotel one hour later the shuttle was parked outside.... terrible service there!!!Genuine Expedia guest review
The kids loved it and we did too. It's really nice!!!! Service was really good it's worth the cost.Genuine Hotels.com guest review
"Excellent Option Hotel"
Everything excellent, just one day my room was not made, do not know why, I asked for someone to do it in the evening and they just brought me the linen. In general excellent hotel, excellent personnel excellent breakfast.Genuine Expedia guest review
"Friendly and convenient!"
Very convenient to the airport and love the atrium design. All the employees were very helpful and friendly.Genuine Expedia guest review
"not worth it"
1st: $10/day for internet access?!?!?! wtf! for what i paid, it should be included in the price 2nd: i stay at embassy suites for the made to order breakfast, but the breakfast was bad, the bacon was tasteless, the sausage was horrible, the short order cook could not make an omelette (just scrambled eggs with some shredded veggies, it was bad!) 3rd: […] the bed was hard (like sleeping on the floor) Read moreGenuine Hotels.com guest review
"GREAT HOTEL VERY WELL LOCATED."
EXCELLENT HOTEL VERY FAMILIAR. THE FOOD IS DELICIIOUS. THE STAFF IS VERY PROFESSIONAL.Genuine Expedia guest review
VERY GOODGenuine Hotels.com guest review
"A great family hotel"
I always like the Embassy Suites! Close for shopping.Genuine Expedia guest review
"Great room, great price. But Pay per use Internet."
We had a two room suite for the family vacation. Our room on the seventh floor was spectacular compared to the rooms we paid much more for throughout our three week road trip. The front desk was very accommodating. However, there was one thing I was a little disappointed with. I can't believe in this day an age a Hotel charges for Internet access. I […] haven't paid for that in over ten years. The room was spacious, and the pool was great. Overall is was a great place to stay during our time in San Antonio. Read moreGenuine Hotels.com guest review
"Learn to clean the bathroom."
We checked in late. In the morning it became apparent that the bathroom had not really been cleaned. Dirty towels (not just one) were folded and put back. There was hair on the walls, "stuff" in the bathtub. When we compained the person at the front desk asked, "is there anything we can do?" Do they really have to ask?Genuine Hotels.com guest review
My family totally enjoyed our three-night stay. We will definitely stay again in any future trips to San Antonio.Genuine Hotels.com guest review
"Nice but a little noisy"
Great hotel overall however, my son slept on the sofa bed in the living area and he heard a lot of noise at night. He was able to hear people up and down outside and didn't sleep very soundly. Otherwise, it's a great place to stay close to the airport.Genuine Expedia guest review
"My Preferred San Antonio Hotel"
This property is a great choice for staying in San Antonio because it is centrally located and the staff is ALWAYS nice and friendly. The manager's reception and free hot breakfast is always a welcome treat and a money saver. On the downside, the rooms could use updating but the beds and pillows are some of the most comfortable that I am slept on outside […] of my home. Also, the hotel tends to have a lot of kids during the summer and on weekends because of the amenities. Overall I definitely recommend. Read moreGenuine Hotels.com guest review
The staff was nice and helpful. Breakfast was also good. Kids enjoyed the pool.Genuine Expedia guest review
"Pleased as punch"
My stay was as I expected. I saved $$ by going to Embassy Suites as the Riverwalk hotels were $30 for parking (TY Hotels.com for the reviews I was able to read prior to making a decision) and parking here was free. Also breakfast is free and I couldn't find it free anywhere else. When I arrived, my room smelled really good, like they had sprayed it […] with cologne. It was a nice welcome. All the staff were very nice. I liked that I could adjust the temperature in the room, also. The elevator wait times were not long. The free drinks at happy hour were great, full bar and snacks, and a pleasant environment with the other guests. I would definitely stay there again. Read moreGenuine Hotels.com guest review
"Hotel staff very accomodating"
The staff is wonderful. The room was so shabby, couch dirty, carpet had ground in gum, "whiteish" stains by one of the beds on the carpet, just shabby, needs redecorating or steam cleaning badly. I got there early afternoon and was too exhausted to go through the hassle of changing rooms. I presumed that all the rooms were the same, shabby, so why bother? […] It had such an "ick" factor that I was uncomfortable all night and was glad to leave in the morning. The owners of the Embassy should be ashamed of themselves, but glad that the staff is so wonderful and accomodating. My suggestion: Buy a steam cleaning carpet and upholstery system and use it. By the way, the toiletries are lovely, small but lovely. I always travel with a big bar of my own Dove soap anyway. Read moreGenuine Hotels.com guest review
The most accommodating staff ever! Although the hotel could use some updating, this works for me. Great full breakfast. Convenient location. Would rather have a more comfortable bed, but not a deal breaker.Genuine Hotels.com guest review
"Go"n Back ....!!!"
Very Nice Hotel ...going back in June for Vacation ..everyone there is so helpful, Room was extra clean,Genuine Expedia guest review
"Stay at a different Embassy in San Antonio."
We have a family of 6 and Embassy Suites is one of the few hotels that will rent 1 room to our tribe. We have stayed in many ES and this one was average. It is an old hotel that they have made an effort to update. Pros: The staff was friendly. The breakfast was good. Cons: Beds were uncomfortable, hotel may be updated but not the furniture. The tv […] in the bedroom had terrible picture quality and often no signal. The room furniture was mismatched and room 525 seemed to be where they put extra stuff. Breakfast was slow because they kept the bacon sausage and potatoes behind the omelet bar so everyone had to wait in line. The gift shop sold dental floss for $7. Not that I expect great gift shop prices but the lady at the desk would not floss for me which I expected at that price. Read moreGenuine Expedia guest review
"Worst embassy suites I've stayed in"
Hotel is substandard for being an Embasdy suits hotel, minimal indoors landscaping rooms outdated and a very simplistic breakfast. Too expensive for what it is better stay down town for 10-20 bucks moreGenuine Hotels.com guest review
Hotel was acceptable and the stay was satisfactory, but the hotel needs updating. There are too many newer and nicer hotels available to stay in an older unit that hasn't been updated for the same price. Stayed in s non-smoking room that had a strong cigarette odor. This hotel did not measure up to the other Embassy Suites that I have stayed in bef […] ore. Read moreGenuine Hotels.com guest review
"Nice Suite Hotel Near Airport"
I picked this hotel as it was close to the airport. Some of the rooms over look a major highway, but there was no noise in the room. There is a great work area, eventhough they charge you for wifi. Room was a nice size and had to TVs in each room. Very nice staff and breakfest. Be aware there are TWO Embassy Suites close to the airport.Genuine Hotels.com guest review
Great hotel would stAy againGenuine Hotels.com guest review
"Convenient and classy"
Even though the hotel's surrounding highway network was a bit difficult to navigate I have no complaints about the Embassy Suites hotel by the San Antonio Airport. The room was comfortable and quiet. The staff was courteous. The omelets made to order for the comp breakfast was the highlight of my stay!Genuine Expedia guest review
Response by Embassy Suites San Antonio - International Airport Thank you for posting a review of our Hotel. Thank you for the kind comments about our front desk and we apologize for any service issues you encountered.
"Good Reliable Hotel"
I have stayed here several times. The service has always been good and the room very comfortable.Genuine Expedia guest review
"Embassy Suites, San Antonio Airport"
We really enjoyed our stay there. The beds were comfortable and the free breakfast was awesome--eggs cooked to order, oatmeal, cereal, etc., anything you could want for breakfast. However, the rugs in our room needed to be shampooed. Overall, we were very satisfied with our stay and would gladly stay there again.Genuine Hotels.com guest review
"Cheap, but now I know why."
The pool made all my kids eyes burn, not sure how, since it was saltwater. We stayed at ES on the Riverwalk the night before, and it was definitely worth the extra money. If I was flying out early or coming in late, I'd stay here, but otherwise I'd make the trip downtown. The hotel looked and smelt run down. Breakfast was very good however and the parking […] lot security was good. Never heard an airplane. Read moreGenuine Hotels.com guest review
Comfortable but needs some updatingGenuine Hotels.com guest review
"Great Deal and Location"
Best part was included breakfast in the mornings, not just a continental either.Genuine Expedia guest review
"Nice but a couple of cons"
The breakfast was great for my family of three so we didnt have to go else where. The room had a musky smell that never went away. The carpets were not very clean they actually felt damp. I just never walked in the room bare footedGenuine Hotels.com guest review
"Embassy Suites San Antonio Tx Airport"
The rooms carpet was very bad and even though I get smoking rooms it had a overwhelming Cig. Oder.Genuine Hotels.com guest review
"Embassy suits in San antonio"
It wasn't what was advertise on line pictures were very deceiving This has very disappointing I have had better stay at la qinta inn . The rooms were to small the couch had stain on it the mattress on the couch in both the rooms I got looked like the were from the 80s and they falt that way to the mattress on those thing were flat and very unconfertable […] and the pool on man was the worst I have ever see I took one. Look and went rigth back up to my room the smell of the clorine burned our eyes as soon as we open the door . Needles to say that for what I payed fir those room it was not worth it never again that what I have to say Read moreGenuine Hotels.com guest review
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