Great staff, great environment and would stay againGenuine Expedia guest review
Response by Sandcastle Inn Thank you for your review. We appreciate having you as our guest. Sincerely, Roger Wightman General Manager
"Too expensive for accommodation!"
We had to wait until exactly 4:00pm the exact check in time. The receptionist would not take our number down for a call back. We had to wait around for hours before we can check in. The walls are very thin and you could hear thumping when someone walks above you. I feel that the bf area was too small to accommodate all the guest. You always would run […] into another guest when picking up breakfast. I don't think we will be back for another stay. Read moreGenuine Expedia guest review
Response by Sandcastle Inn I am sorry that we did not fully meet your expectations. Please contact me directly so that I may resolve this to your full satisfaction. Thank you. Sincerely, Roger Wightman General Manager
The Location was terrific....our room faced the beach and ocean...Great view and rumbling of the waves crashing on the Beach....The sunset from the balcony was awesome. The room and the amenities were adequate but nothing to rave about. We would stay there again but probably during the week when the rates would be more relevant to the room amenetie […] s. Read moreGenuine Hotels.com guest review
Response by Sandcastle Inn Thank you for your review. I am very happy that you enjoyed our location and views of the Pacific Ocean. We look forward to your next midweek stay with us. Thank you. Sincerely, Roger Wightman General Manager
We stayed just 1 night. The staff was friendly and the room was clean. The bed was comfy so I didn't wake up during the night due to a hard bed. Overall experience was fine.Genuine Expedia guest review
Response by Sandcastle Inn I'm so glad that you enjoyed our friendly staff and the cleanliness of your room. Your complete satisfaction is very important to us. We do look forward to your return visit. Thanks again. Sincerely, Roger Wightman General Manager
"We'll be back..."
This was our second stay at this hotel. Both visits left us nothing to complain about. This last visit, they discounted our room a bit because the gals next door were whooping it up and getting pretty loud. Anyhow, we plan another trip in the near futureGenuine Hotels.com guest review
Response by Sandcastle Inn We are so happy that you fully enjoyed your second visit with us and do look forward to your return. Thanks again. Sincerely, Roger Wightman General Manager
"Ocean front is the only way"
We stayed in the ocean front on the bottom floor, we loved going out on the patio and enjoying the view, the people, the surfers. We got our breakfast and coffee in the morning and sat and enjoyed the morning breeze for a few hours. The room was standard nothing great, but clean :))Genuine Hotels.com guest review
Response by Sandcastle Inn I am very happy that you fully enjoyed everything about our hotel, especially belng able to relax and people watch on your Ocean Front rooms patio. Please join us again soon. Thanks again. Sincerely, Roger Wightman General Manager
GREAT PLACE. I ESPECALLY LOVE THE UPSTAIRS FIRE PIT OVERLOOKING THE OCEAN!!Genuine Hotels.com guest review
Response by Sandcastle Inn Thank you for your kind words. I'm so glad that you were able to enjoy sitting by the fire pit on our 3rd floor observation deck. We can't wait to have you join us again soon. Thanks again. Sincerely, Roger Wightman General Manager
Was great experience,will stay again.The breakfast was ok.The movie rentals were excellentGenuine Expedia guest review
Response by Sandcastle Inn I'm glad that you enjoyed your stay with us. We do look forward to your return visit. Thank you. Sincerely, Roger Wightman General Manager
Great location with a wonderful ocean view room. Walking distance to restaurants.Genuine Hotels.com guest review
Response by Sandcastle Inn I am glad that our Ocean Front rooms in our downtown beachfront hotel, that is easily accessable to our great local restaurants, suited you well. We look forward to having you as our guest again soon. Sincerely, Roger Wightman General Manager
"Can't wait to go back!"
Best hotel I've stayed in in two years!Genuine Hotels.com guest review
Response by Sandcastle Inn My staff and I are very happy that you fully enjoyed your stay with us and look forward to your return visit. Thanks again. Sincerely, Roger Wightman General Manager
Very well located. Staff very helpful. Hope to return soon.Genuine Expedia guest review
Response by Sandcastle Inn Thanks very much for being our guest. We are glad that you enjoyed your stay overall and look forward to your return. Sincerely, Roger Wightman General Manager
Staff at front desk was good. The heating and air conditioning did not work. The breakfast was worse than I expected.Genuine Hotels.com guest review
I usually stay at the Cottage Inn and decided to stay here since friends of ours were going to. I liked the fact that it was within walking distance to everything. We were placed in a room along side the road which didn't really bother me but had I known there were rooms along side the pathway that over looked the beach I probably would have opted for […] that instead. Our room had a strange smell that I got a hit with each time I walked in so that was strange... all in all the hotel was fine. Read moreGenuine Hotels.com guest review
"Overlooking the beach"
The location was great - would have been better with an ocean view room - too costly for usGenuine Hotels.com guest review
very nice ocean view room, clean and comfortable. very friendly staff, will stay here again.Genuine Hotels.com guest review
Response by Sandcastle Inn Thank you for your kind words about my staff. I am so happy that you enjoyed your stay with us and look forward to your return visit.Thanks again. Sincerely, Roger Wightman General Manager
"close to beach and shops"
enjoyedGenuine Hotels.com guest review
"Beautiful location but terrible bed"
I requested an ocean view King. View wasp sky and you could hear the ocean. Unfortunately the bed was terrible. The Maintenance Supervisor did his best with two bed boards on my husbands side. He was miserable. Even my back hurt. Won't stay there again.Genuine Hotels.com guest review
"Comfortable stay overlooking the beach"
Enjoyable and comfortable stay the center of Pismo beach. Room accommodations were excellent and very clean.Genuine Expedia guest review
Response by Sandcastle Inn I am so happy to hear that you enjoyed your stay at our hotel. Thank you so much, Sincerely, Roger Wightman General Manager
"Family friendly right on the beach!"
The location of this hotel is amazing, it's right there on the beach. The kids got stuffed animals upon arrival. There was even a little book for the kids in the hotel room. They have cookies at the front desk in the afternoon! These were all the kids favorite things. We parents loved the deck with ocean side view. The sunset was amazing. You are pretty […] close to the path so you can hear the people walking around at night and it's pretty peaceful for the most part, but there's always some strange people. We felt pretty safe there all the same. One little note, there's no pool, just a jacuzzi. Not a big disappointment since we spent our time at the beach, but if you need a pool, then this isn't the place. Otherwise, we were very comfortable and taken care of at this hotel. Read moreGenuine Hotels.com guest review
Response by Sandcastle Inn I am so glad that your whole family fully enjoyed all that we have to offer. Come and see us again soon. Thank you. Roger Wightman / General Manager
"Great Views and nice rooms"
I was very impressed with the Sandcastle Inn! Very friendly staff, clean rooms with beautiful views and they now sell microbrewed beer! Win,win for everyone!Genuine Hotels.com guest review
Response by Sandcastle Inn I am so glad that you enjoyed your stay, and especially our local microbrewed beer. We look forward to seeing you again soon. Thank you. Roger Wightman / General Manager
Great location on the beach; great room with full ocean view; continental breakfast; spa with sunset view; we will not hestitate to stay here againGenuine Hotels.com guest review
Response by Sandcastle Inn We are so happy that you fully enjoyed your ocean view room, and we look forward to your return visit. Thank you. Roger Wightman / General Manager
Hotel room was ocean front but you had to walk around to get to beach so why pay the extra fee. No AC , so we did not feel secure as we needed slide door open.. We were told that there was pool-no pool-small hot tub that said no children but there were always children, even in pull ups so we used it once. Breakfast was nice but crowded. Staff was friendly, […] apples and cookies nice welcome. Room was really small and way overpriced. Read moreGenuine Hotels.com guest review
Response by Sandcastle Inn I am glad that you enjoyed certain aspects of your stay, such as our friendly staff, breakfast selections, fresh fruit and cookies. We will consider your additional feedback moving forward. Thank you. Roger Wightman/General Manager
Right on Beach. Staff is very helpful and friendly. Could use Air Conditioning. despite that had a very pleasant stay.Genuine Expedia guest review
"Rude staff and very over priced."
The staff was terrible including the manager. The room was hot and the box fan that was in the room had a broken knob, rusted inside and very load.Genuine Expedia guest review
A little too expensive for not having a full breakfast and no maid service, however the view was perfect and close to the Pismo pierGenuine Hotels.com guest review
Well, after staying at most of the local hotels for the last 7 years we decided to stay at the sandcastle to spurge a bit. I was not happy at all. The pictures on the website did not even match the hotel discription. There was no pool No Air conditioning in the rooms, very disapointed. We usually stay at the cliffs, shelter cove, or seacrest .all are […] much better, just because this particular hotel was located by the beach , it had higher prices any MANY LESS AMENITIES. We will never stay there again. Read moreGenuine Hotels.com guest review
"Expensive and rooms not really on beach"
This room cost $398 through expedia; we needed the room as I was in town for a job interview. Price gouging because hotels in Avila beach were sold out and most other hotels in Pismo also were sold. Hotel advertises on the beach, yet most rooms, including ours are significantly off or blocked by the beach. Staff at the front desk use the old fashioned […] cumbersome sign-in process, so checking in is slow. This place is family run. The rooms are out-dated - everything from the mattresses to the coffee maker. The mattresses are not very comfortable. No pool yet there is a hot tub out front with a capacity of 6 - wow!. Breakfast is one or two notches below what you would have for Comfort Inn or a M Fairfield. My opinion - stay here as a last resort like I had to. thanks Read moreGenuine Expedia guest review
We had a blast. Thank you for excellent serviceGenuine Hotels.com guest review
"Nice Hotel Right on the Beach."
Awesome oceanfront views! Short walk to restaurants and shopping.Genuine Expedia guest review
"Nice view, too hot"
The only way to stay at the beach is on it. After several last minute attempts I was excited to stay at tge sandcastle inn, I've stayed several times with friends before. A family of four we were stayinf nights, an incident online required me to pay separately for each night. I was told I couldn't stay in the same,room, but would be upgraded. That was […] a mess and the next day was horrible as I had to move twice because the room only had one bed! The rooms are terribly hot and stuffy at night, box fans are provided, but who wants to hear that all night! All in all I would stay again with better planning.oh, the hot tub could be upgraded and enlarged to accomodate larger groups of guests!! Read moreGenuine Expedia guest review
"Right next to the beach"
Excellent hotel with very accomidating staff.Genuine Hotels.com guest review
"No air in rooms!!!"
Hotel and staff was nice. We were put in a room that had no air. We had to leave the rooms window open with the cieling fan on high the whole time we were there. We couldn't sleep at night due to being too hot, humid and stuffy. I had requested and complained about this and someone said they would get back to me, then the power went out and I complained […] about the room again and again someone said the computers are down and will get back to me when the power has returned. No one again got back to me. At this time it was late. The powerage was not a big deal and the hotel and staff had handled it all every well. I had two kids with me and felt like no one care about our comfort or our experience in our stay with them. At this time it was too much of a hassle to pick up, pack and change rooms. I did share my comment about my stay when I checked out and said that they should advertise about no AC being the rooms. The staff said that what happens when it gets warm down here. That was it! I was really disappointed with the staff and their comments they had said to me. To pay that kind of money per night we deserved to be treated and accommadated much better then we were. Read moreGenuine Expedia guest review
"Great when the power is ON"
Everything was fine until the power went out as we were heading out for dinner. The power outage covered 100 sq miles. Ended up eating from a vending machine.in the hotel lobby. That was the only thing on backup[ power.........Genuine Hotels.com guest review
"great view but that's about it."
at 260 bucks we were expecting more. the room was pretty basic and the service nonexistent. As people who travel around the world, we've come to expect a bit more from hospitality firms. this was the pits. the only redeeming feature about this hotel was the view and location.Genuine Expedia guest review
"Beautiful hotel right by the sand."
Came this year to celebrate our 55 wedding anniversary. Have been here many times before. Another lovely experience. Perfect location, beautiful setting.Genuine Expedia guest review
GREAT View, Very Clean room, great place to stay and close to downtown. Bed a little to soft for my comfort, but all in all great place.Genuine Hotels.com guest review
Pricey but Worth every penny.... Ocean front rooms... I stay at Sandcastle Inn everytime I go to Pismo... Can't imagine anyplace nicer...Genuine Hotels.com guest review
Our family had an amazing time at the Sandcastle. The staff were all very friendly and helpful.Genuine Hotels.com guest review
"Close to the beach"
Walking diatance to the beach and pier no need to drive around looking for parking, no extra cost for parking. Staff was very helpful with questions... free breakfast.. unfortunately no pool, but a hot tubGenuine Expedia guest review
Wonderful is all I can say. Spend the extra and get the ocean view room. Fell asleep with the sliding door open listening to the waves.......heavenlyGenuine Hotels.com guest review
"I would stay again"
Waterfront location with private board walk to downtown.Breakfast provided by hotel with strawberries and whipped cream for the waffles. Fresh made berries with yogurt all very nice. I would gladly stay again.Genuine Hotels.com guest review
"Within feet of the beach"
Excellent Hotel with helpful friendly staff. Free continental breakfast and daily 4 pm cookies. Wide parking spaces helps keep your car from being dented. Hotel annex has large rooms with A/C. Will book Sandcastle Inn again.Genuine Hotels.com guest review
Hmmm let’s see.....ON THE BEACH, 50 feet from the pier and all shops/restaurants, large room WITH portable fan since there is no AC.....ocean front view room is UNREAAAL....decently priced...FREE breakfast...Coffee/Juice/Milk available for free 24/7.....front staff is awesome.....there you go! This hotel isn’t located on a 5423423 foot cliff like other […] places. You can literally walk outside and be on the sand. The lounge deck on the 3rd floor is amazing and you can sit there, have a drink, and jus lounge. BEST hotel I’ve stayed at in Pismo. Read moreGenuine Hotels.com guest review
"Very convenient to the beach, town of Pismo..."
Front desk staff very friendly and eager to help register hotel guests...Genuine Expedia guest review
"Comfortable hotel with great views"
Wonderful place to stay well maintained with walking access to most of Pismo.Genuine Hotels.com guest review
"Great Ocean View"
We loved our stay at Sand Castle Inn. We had an Ocean View room and the view was GREAT! Will stay there again :)Genuine Hotels.com guest review
"Next time specify what floor you want your room ."
We didn't specify what floor we wanted our room. The second floor would have been more relaxing. But the view and location, walking distance to the pier and shops, was great.Genuine Hotels.com guest review
"Hotel was ok"
My overall stay in the hotel was satisfactory, I would recommend the hotel to others because of the location on the beach and a block away from the pier. The staff was helpful but only on a satisfactory level.Genuine Expedia guest review
My husband and I visiti this area often and have stayed in several local hotels. This hotel was fine for the money, we booked a holiday weekend only 10 days ahead of time, and it worked out However, you are looking for a nice place there are better places to stay. While clean, friendly and well located, it is somewhat dated. I think it is a great family […] place though. Read moreGenuine Hotels.com guest review
"seldom is there nothing missing"
I upgraded to the ocean view. It was well worth the additional fee. There was nothing missing from the experience. Its right on the beach. Everything is walkable and the views are very nice.Genuine Hotels.com guest review
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