"Would stay again, but...."
We've stayed here before and love the hotel. This time, we stayed in the building behind the main building. This building is somewhat noisy as we could hear both people going up and down the outside staircase and noise from people walking above us. I prefer the main building to this building.Genuine Hotels.com guest review
"walking distance to beach and other parts."
it was very comfortable and enjoyableand relaxing. beautiful ocean view.comfortableroom and great service.Genuine Hotels.com guest review
It was Amazing! Friendly Staff and all the amenities u could ask for.Genuine Hotels.com guest review
"Miller's Pismo Experience"
It was very convenient, pleasant and relaxing. The room and the hotel were very clean. Hotel amenities were good. The hotel location was ideal next to the beach, the pier and the quaint downtown right there.Genuine Hotels.com guest review
"WOW BREATH TAKING VIEW"
I BOOKED THIS HOTEL AS A LAST MINUTE TRIP , AND SO HAPPY THAT I DID .ME AND MY WIFE LOVED THIS HOTEL , AMAZING BEACH FRONT VIEW .i HAD PUT IN A SPECIAL REQUEST AND THE HOTEL FULFILLED IT PLUS MORE .JUST AMAZING ,. I WILL NEVER GO TO ANOTHER HOTEL AGAIN IN PISMO OTHER THAN THIS ONE , THE SAND CASTLE HAS WON ME OVER AND THE LOCATION COULDN'T BE ANY CLOSER […] TO EVERYTHING ITS ALL RIGHT THERE , AND THE ROOM WAS NICE AND CLEAN , COMFORTABLE BED .I JUST CANT BELIEVE I HAVE WENT ALL THESE YEARS WITHOUT STAYING HERE , BOY WHAT WE HAVE MISSED OUT ON .a++++ Read moreGenuine Hotels.com guest review
It was great. We had the most amazing view of the ocean. The best part for me is being able to hear the ocean at night when I'm in bed.Genuine Hotels.com guest review
"close access to ocean and to pier"
Overall goodGenuine Hotels.com guest review
"Central Coast Wine Tasting Trip"
Nice place to stop on the way to Paso Robles wine tasting....Genuine Hotels.com guest review
"Modest motel w/ minimal staff & goofy service"
This is really a modest to downscale motel on the beach. Nothing bad about the facilities but nothing fancy. Rooms are unexciting. The free breakfast is nice, as is the hot tub. The biggest negative is the barebones staff. The single person stationed at the front desk was always nice and friendly, but I think they didn't even realize how non-service […] oriented they were. To get the bags out of your car, you borrow the cart (no assistance). This was fine, but when I returned the cart to the front desk, it was truly comical how the staff person directed me where to put the cart. No one else was there, but instead of taking the cart from me he said "put it outside right over there...no, not there put it against the pole, yes that one, there you go." It was a riot that the staff person at the motel was telling ME (a guest) exactly where HE (the front desk person) wanted me to position his cart! Read moreGenuine Expedia guest review
"Best for beach seekers"
An older hotel that has been kept in good shape, except for the bathrooms. Nice breakfast. Right on beach.Genuine Expedia guest review
The hotel staff was wonderful. Got to check in early, room was comfortable, view was beautiful. My whole family was very satisfied with our stay here. The breakfast was delicious and the dining room had a beautiful view. Again, I can't say enough for the staff. Will be staying here again!Genuine Expedia guest review
"On the beach"
The hotel was right on the beach and beside the pier. Lots of good restaruants nearby. The room was very confortable and had a view of the pier and beach, loved the balcony.Genuine Hotels.com guest review
"Right on sand and close to downtown"
Had a great stay! Staff was great and location perfect.Genuine Hotels.com guest review
staff was very polite, room was very clean, slept like a baby. Next time I will get a room with the ocean view.Genuine Expedia guest review
"Don't know what this means????"
Liked the hotel. Clean and modern, staff helpful and friendly. Right on the beach and close to everything we went there for. Don't understand why only rated two and a half stars.Genuine Hotels.com guest review
The room was hot because of a heatwave in California (SLO was 104, Pismo low 80's); there is no AC, but ceiling fans and windows open allow the room to cool down at night. Hot weather means great location to access beach, & nice loft area to chill and watch the sunset (if you don't have a view from your room). Location is a short drive to Steamers (Steamed […] Clams) & Ribline (Santa Maria Tritip!). Dog friendly rooms are on the outside wings of the building. breakfast is basic. Read moreGenuine Hotels.com guest review
Perfect locationGenuine Hotels.com guest review
"Great location. Reasonably priced."
Didn't spring for an ocean view room but we just sat out on the 3rd patio and watched the sunset. Easy walking to everything. Breakfast was very popular with the guests.Genuine Expedia guest review
Great location beautiful ocean views and setting. Close to everything beautiful area to walk shop and enjoy great friends and good food. Can't wait to go again. Staff was very professional and helpful.Genuine Hotels.com guest review
Nice but not great.Genuine Hotels.com guest review
"Stay at another hotel"
We checked in to this hotel because of all the good reviews we where vere disappointed to start of the toilet was dirty, the wall are that thin that we could hear what the people next door where saying and what they where watching on the tv. I had lost one of my shoes so has I was looking on the floor I looked under the bed there was a phone case and […] an old drinks can under there,the breakfast was nice , overall the hotel was over priced and disappointing Read moreGenuine Expedia guest review
Response by Sandcastle Inn I apologize that your stay with us was less than satisfactory. Our goal at the Sandcastle Inn is to exceed every guest's expectations. I have reviewed your comments with my Executive Housekeeper, and I can assure you that I have taken appropriate action to resolve each issue. We have also instituted a new inspection process to ensure that these types of cleanliness issues do not occur in the future. I greatly appreciate your feedback as it helps us to provide a better experience for our guests. We do invite you to give us another try. I am certain that you will not be disappointed on your next visit.
"Sandcastle Inn - not upscale - rundown."
Room was kind-of old, a little to small, and some areas could be cleaner, like around the bathroom door. Room needs to be updated, bathroom looked old and well used. The free breakfast did not work well for us. Very crowded. Hot Tub twas very small. Neighborhood seemd run down. Beach right outside is just OK, not special. Employees were very nice and […] helpfull. Read moreGenuine Hotels.com guest review
Response by Sandcastle Inn I apologize that your stay with us was less than satisfactory. Our goal at the Sandcastle Inn is to exceed every guest's expectations. I have reviewed your comments with my management team who will take the necessary action to address your concerns. While recognize that our breakfast area can get crowded at times, we also offer additional seating on our outdoor patios. We also provide serving trays for our guests who prefer to enjoy breakfast and the ocean view on their private patio or balcony. I greatly appreciate your feedback as it helps us to provide a better experience for our guests. We do invite you to give us another try. I am certain that you will not be disappointed on your next visit.
It was great. :)Genuine Hotels.com guest review
"Location plus some"
Excellent location, great staff, great room and great continental breakfast. We will be back!Genuine Expedia guest review
Little expensive, love the locations. Room was great.Genuine Expedia guest review
"Best Hotel in Pismo!!!"
We had a great time at this hotel. The staff was courteous and helpful. They are pet friendly and had a little welcome sign for our dog when we arrived. The hotel is directly on the beach. Walk out to the pier and the sand!!! The hotel has a great complimentary breakfast every morning, waffles, eggs, cereal, oatmeal, pasties, fruit, toast and bagels. […] No restaurant or pool in the hotel, but who cares, you have the beach at the doorstep and have tons of restaurants two steps away.We will be back!!! Read moreGenuine Hotels.com guest review
"Great location, right on the beach!"
It was a great experience. I would definitely stay again!Genuine Hotels.com guest review
We really enjoyed our stay. We had a beach front room and spent hours enjoying the scenery and the sunshine.Genuine Hotels.com guest review
Great hotel. Walking to beach and food locations. Perfect if you don't want to get out and drive.Genuine Expedia guest review
"My kids love the hotel"
I liked everything about it.. From location to the way the room looked is kinda pricey but worth it :)Genuine Hotels.com guest review
"We will come back"
Beautiful location and ocean view from balcony, very good service, rich breakfast, outdoor spa in the evening....we definitively will be back!Genuine Hotels.com guest review
We had a very nice stay. At the checkin, the staff took our number so that they can contact us in case we have left anything behind like, charger or so... this i have not seen at other hotels. This hotel is right on the beach and close to all restaurants. Ideal location. I would definitely go back there again.Genuine Expedia guest review
"Perfect place to stay!"
It was a very nice stay. The continetal breakfast was good & our room was very clean & neat :)Genuine Expedia guest review
"We enjoyed being so close to the beach !"
The room actually needs air-conditioning. We couldn't leave our screen door open,because it wouldn't latch closed. We called maintenance,so it was repaired the next day.Upon our arrival in our room,we used the bathroom,and there was a 1/2 used soap bar in the soap tray in the sink.The soap stuck to the tray,and we couldn't remove it.The bedspreads weren't […] clean and it was dusty and dirty under the beds. Read moreGenuine Hotels.com guest review
Very clean and modern rooms. We had a large family reunion with 28 folks. We all enjoyed our stay.Genuine Hotels.com guest review
"On the Beach"
We loved being right down on the beach. We opened our sliding door and sat on the patio for hours with the ocean noise filling our room. It was like being on a cruise.Genuine Hotels.com guest review
The location of this hotel CANNOT be beat. You are literally 10 steps away from the famous Pismo Beach and all the sights around it!Genuine Hotels.com guest review
Very nice, we had a wonderful time. The girls at the desk were very nice and made our stay perfect. Right on the beach, just south of the pier, great view. Added this hotel to one of our favorites.Genuine Hotels.com guest review
Nice hotel in a nice beachfront location. The staff was friendlyGenuine Expedia guest review
Great location on the beach, next to the pier, restaurants, and shopping. Nice stay the only negative was the hotel was in the middle of being remolded. It would have been nice to know before we arrived.Genuine Hotels.com guest review
The manager, Roger, was very helpful. The morning breakfast service was very complete and the coffee was good too. The location is right on the beach and near the pier so there's plenty to see and places to walk. A beach front room is the only way to go to really enjoy the hotel's great location. The extra cost is well worth it.Genuine Hotels.com guest review
Lovely hotel on beach with charm! Friendly staff. Rooms very clean, plenty of parking. Thoroughly enjoyed our stay and would recommend to all. We reserved a room with beach view balcony and loved it!Genuine Hotels.com guest review
Awesome location, great staff, comfortable room!Genuine Hotels.com guest review
"Good hotel; would stay again..."
I arrived for check-in @ 1:50PM; a few minutes early for the 2:00PM time posted... was not given my room until a few minutes after 4:00PM, which was unfortunate since I had to sit and wait in the breakfast room with my six-year-old until then, even though we had just spent 3 hours in the car on the way to the hoteI... probably should have given me a […] different room if the ocean-view queen I booked wasnt ready - but they didnt. I guess there's a difference in ocean-view and ocean-front; I thought I booked the latter - guess not... besides this little check-in delay, the location was great, the rooms clean, the breakfast tasty, and they serve Santa Barbara Roasting Co. coffee - house blend (bonus!). Good time; but the front desk staff should recognize the potential impatience when one arrives with kids... Read moreGenuine Expedia guest review
TheSandcastle Inn in Pismo Beach met and exceeded every one of my expectations. I would not hesitate to recommend it ti friends or return if the situation arose.Genuine Hotels.com guest review
"Will be going back, for sure"
The staff were very friendly and very helpful. Location was great, right on the beach, close to the Pier and local shops. We had an ocean front room, was worth the price. Looking forward to going back. Only drawback was, the microwave was too small(didn't pop popcorn to good) we really enjoyed our stay, ending up staying an extra nightGenuine Expedia guest review
Very overpriced. Entire hotel needs to be updated. Jacuzzi not warm enough. Other hotels in the area much nicer. Bed uncomfortable. Sorry but that is how we felt. Very disappointed.Genuine Expedia guest review
We were very pleased to spend three days at the Sandcastle Inn, the location is unbeatable. While the decor is currently a little worn, they are in the process of a very high quality upgrade. The decorator's plans and samples are on display in the breakfast room. We particularly enjoyed the public spaces with lovely views, cookies in the evening, breakfast […] choices, and the location on the boardwalk, just south of the pier. We will return! Read moreGenuine Hotels.com guest review
"Great location Great service"
Right on the beach. Staff were wonderful & the complimentary Continental breakfast was fantastic!...fresh waffles & all. There was no AC, only ceiling fan but sometimes I think that is better.Genuine Expedia guest review
"Sandcastle Inn Pismo Beach"
This hotel was very expensive for what it offered. It's nothing more than a Best Western at Ritz Carlton prizes. Great ocean view but that's all. Rooms don't have air conditioning so at night very stuffy.Genuine Hotels.com guest review
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