Fine in located in newer part of hotel Better to go to another hotel if assigned to older partGenuine Hotels.com guest review
"Average place. Okay for the price."
We stayed here on two nights during a recent trip to Alaska. Nothing fancy about the place. It's a bit old but it's okay to spans the night. On one of the nights, there as smell in the bathroom. They don't have a breakfast area but they gave us coupons to a restaurant next door which was nice. People at the reception were nice and asked about what they […] could have done better. Read moreGenuine Hotels.com guest review
"Close to JBER and Downtown Anchorage"
I loved that this hotel was so convenient to Elmendorf AFB since I was there to visit my son. It turned out to be only about 5 minutes away from his base lodging. It was also close to downtown and easy to walk to the mall or to restaurants. The room was very comfortable, the service friendly and the rate reasonable (for Anchorage). The air conditioner […] appeared to be stuck on 72 but since the window opened I preferred that anyway. I definitely hope to be able to stay there again. Read moreGenuine Hotels.com guest review
We enjoyed our night in the Guesthouse and Suites.Genuine Hotels.com guest review
"very hot room"
The pleasantness of the staff ran hot and cold. The morning we arrived we were permitted to check in around noon, van driver was also quite pleasant. Whenever we called down to the front desk we were bothering them. Lobby was nice, but we missed breakfast. The room was like an oven...turned down the thermostat (at 80) and walked to the farmers market […] (don't miss on summer weekends). Walked all over Anchorage and came back 5 hours later and the room is still way too warm. Opened the window (we had to wear fleece jackets to stay warm outside) to try and cool the room off. Finally gave up on the window idea at 11PM as the drunks outside on the street were noisy and the room was still too hot=turned on the air conditioner...very noisy, but better than the drunks/heat. Our room was on the smallish side and at the back of the building. It had a small refrigerator, microwave and flat screen TV. The shower floor was darkly stained and the amenities were sparse (1 small shampoo and soap). Over all, if the room had not been so hot the rating would have been 4-good/above average. Commented when we were leaving for the airport that the room had been way too hot and the desk person said that they had just adjusted for the colder weather earlier in the week and were not able to readjust for the "warmer" weather. Too bad, it is a nice hotel that won't cost and arm and a leg and is walking distance to much of Anchorage. Read moreGenuine Hotels.com guest review
The night front desk attendent had poor customer service. While the morning one was bright, cheerful and willing to answer some questions. Parking lot was extremely bad poorly located and right across from an alley way. Was afraid for my vehicle the whole stayGenuine Hotels.com guest review
"GOOD LOCATION - EASY FOR TOURING ANCHORAGE"
Nice hotel - a bit older, but, more than satisfactory. Good location to get around on foot and see the town. Breakfast provided at nearby diner -- very nice and good service. Walking distance to downtown attractions, restaurants.Genuine Hotels.com guest review
"Not bad to stay one night in town"
convenient location within walking distance to downtown Anchorage.Genuine Hotels.com guest review
"Clean, Comfortable and Convenient"
We were pleased with our stay. The rooms were clean and comfortable. The rates were affordable. It was convenient to all attractions that we wanted to see.Genuine Hotels.com guest review
"Centrally located with black mold in the bathroom"
This place felt, more than anything else, like a dorm room. While the sheets and all seemed clean, the bathroom was in need of a serious deep clean. There was a good deal of black mold in the corners of the bathroom and the grout and tile looked fairly filthy. I'd understand if I paid $40 to pay here, instead of the $149 they charged.Genuine Hotels.com guest review
"Great customer Service Just an old Hotel"
Very friendly staff, discounts at some nearby restruants. The room was Clean bed was good, it about what I excepted. This is an older hotel even knowing it is no smoking room at one time in the history of this place it was a smoking room, you can smell the order of old smoke, at lease I did and I"m not a smoke, a smoker woould not smell it, probable […] why the staff doesn't smell it most of them smoke for what I seen. It's down town Anchorage so except homeless, drug dealer and hookers in the area, its down town not the hotels fault. Would I stay again if Im in a jam, but not if I can find a better place. Read moreGenuine Hotels.com guest review
was one of most expensive hotels i saw,but was a disappointments,very bad, i forgot a necklace with a airplane ring and a japanese symbol on my room,when i call thems,they told me they dont find it nothing.Genuine Hotels.com guest review
"Convenient location but not an easy parking area."
Good free breakfast in nearby restaurant. Clean room but dated furniture.Genuine Hotels.com guest review
"TERRIBLE TERRIBLE TERRIBLE"
Don't ever go here they wouldn't let me stay and now aren't refunding me the money and saying I never paid but it did charge my credit card. They sent me out at midnight with nowhere else to go. They are rude and they suck. Never ever stay here.Genuine Hotels.com guest review
"Walking distance to downtown, average hotel/servic"
We stayed here because it was cheap and in anchorage. Would stay here again if the prices don't go upGenuine Hotels.com guest review
"Not my 1st choice"
Overall, not happy.... Carpet was wet from shampoo due to previous occupant having a dog in the room without hotel permission.Genuine Hotels.com guest review
The hotel staff was generally quite pleasant and helpful. Unfortunately the facility and cleanliness was disappointing. The bathroom was dirty and there was hair in the tub. The walls were really thin and we could hear the neighbors through the wall and the traffic on the street.Genuine Hotels.com guest review
"airport shuttle reason we overnighted"
Staff friendly Hotel shuttle driver was very quick and kind and chatty The rooms do need updated It looks like the last up date took place in the late 80's Did not spend much time in the room when I did it was quiet Check out is 11am but was allowed to stay till noon Wanted to stay a little longer till 4pm they wanted to charge a half day rate Would […] only stay here for a short stay like I did any longer would need to stay at a better hotel Read moreGenuine Hotels.com guest review
The room was not cleaned well...there was a shirt in a corner at the base of a floor lamp and the mirror was not clean. was told I had booked 2 rooms upon arrival and after I showed my printed reservation thought that was tend of it until I checked my credit card activity and found I had been charged for both. It took several conversations and finally […] a call to Hotel.com to get it corrected. Read moreGenuine Hotels.com guest review
"walking location in downtown"
it wasn't that the room wasn't clean, it was. Its just very old and worn out. The window was broken open, so it was very loud. Towels are thread bare and rough. Summer hotel space and rates in Anchorage are a premium. So, keep your expectations low and it will be fine.Genuine Hotels.com guest review
The staff was usually helpful and courteous. Shuttle goes to the railway and the airport. The neighborhood had numerous empty car dealerships, so it was a little depressing, but I did not think it unsafe. It WAS, however, only a few blocks from a car rental office, so we were able to shuttle in from the railway, walk down and rent a car the next morning, […] and after we turned it in we took the hotel shuttle to the airport. The hotel is on the eastern edge of downtown, so you can walk there if you want. I think it maybe a mile to the Captain Cook statue; many things are a half mile or less away. The room was fine--nothing either outstanding or terrible. Breakfast vouchers were issued--two per room-- for the restaurant across the street; so breakfast isn't free, but it is subsidized. Read moreGenuine Hotels.com guest review
We had a nice stay and close to a good restaurantGenuine Hotels.com guest review
"Convenient, friendly, affordable"
Our group of 8 stayed here 3 times for just one night each during our 2 week tour of Alaska. The hotel and rooms themselves are very basic but sufficient, the service however is top notch. From the front desk to shuttle to housekeeping, everyone was friendly, professional and accommodating. We would stay again.Genuine Hotels.com guest review
The shuttle service from the airport was terrible. The people before us had been waiting for 1.5 hours to be picked-up. We took a cab to get to the hotel. The shuttle never made another trip to pick-up other people. I'll will never stay again nor will I recommend the hotel. If you offer shuttle service, you need to provide it!Genuine Hotels.com guest review
Reserrved two non-smoking rooms for our family of four. One room had a "smoked-in" smell, the other did not. That's my only complaint.Genuine Hotels.com guest review
"A very good hotel"
We were at Alaska for a family vacation and happy with this choice. The hotel is very clean, close to airport; they provide shuttle service, complimentary breakfast.Genuine Hotels.com guest review
"Great stay Downtown."
Breakfast is not on site so make sure to ask for the coupon for the Sizzling Grill across the street.Genuine Hotels.com guest review
"expensive for the price"
Pretty bare-bones. Room was clean but I had booked for 3 adults and 1 kid and needed a rollaway, which there was barely room for.Genuine Hotels.com guest review
Its Alaska, don't expect the rooms you have in the lower 48. the Guesthouse in on par with a Motel 6 but for the price it is a good deal. BTW it does not have a breakfast.Genuine Hotels.com guest review
Picked this hotel for location & offered shuttle pickup for both train & airport. Great to be downtown, safely walked to shops & restaurants. Hotel functioned as a place to stay overnight, catch shuttle next day - perfect for that but would not do an extended stay here. Room had a very nosy air/heat unit that went all night. The room had a smell to […] it, but overall was clean. Read moreGenuine Hotels.com guest review
I stayed for a couple of nights last week at Guesthouse Inn. I had booked through hotels.com and the rates were good, much lower than similar hotels. I was given a room at the top floor and was offered a choice between the one facing 5th ave and the one of on other side. Since we wanted Queen bed instead of 2 double bed I picked the one facing 5th Ave. […] There was some noise, but we were too tired anyway. The front desk person was really friendly and helpful. The hotel is pretty small and room itself was quite comfy, nothing great about it but was what you expect for the budget. We were just using this a place to sleep in and didnt spend too much time in the room as such and for that purpose this hotel was worth the money. There was coffee in the lobby and there was wifi too in the room, though signal was a bit feeble. They also had complimentary breakfast at Sizzlin Cafe right across the street and the food was good, much better than the continental breakfast rip off that most hotels offer. I guess I never expected to eat good hot food as part of 'Free breakfast' at a hotel, so this was pleasant surprise. Location was another plus for me as it was right in middle of downtown Read moreGenuine Hotels.com guest review
"Good for tourists interested in downtown sights..."
Overall very good, but I was staying there as a result of a doctor's appointment, and picked it because the promised shuttle. I had to leave my car at the spine clinic (where I had my spinal tap) as a result of sedatives leaving me unable to drive. I arrive at the hotel, and I find that the shuttle cannot drop me off, as it only goes to the airport […] (even though the clinic was on the route). So under the same circumstances, I would pick a hotel at a quieter hotel, nearer to my clinic. The location is very noisy, and may not be the best one for people that are in Anchorage for medical. Read moreGenuine Hotels.com guest review
Hotel was average, clean and in a convenient location to everything downtown. Parking was easy to get in and out of.Genuine Expedia guest review
"Drop off luggage and sleep here, don't hang out."
Right price and location to wander downtown Anchorage, reminded me of some youth hostels, but not a great hotel to hang around. It was clean but in need of renovation.Genuine Expedia guest review
"wrong choice hotel"
dusty curtains room, bathtub / shower has a piece of plastic mat that looks more like a sheet of cheap plastic and it was dirty i was reluctant to set my foot on it. the room needs a major face lift. Old style and ambiance s of a cheap run down motel.Genuine Expedia guest review
"Best place in town!"
Super clean, comfortable beds & pillows. Staff very accommodating. Shuttle to and from airport very professional. Felt extremely safe. Parking Abigail plus. Delicious tea and coffee 24/7. Would stay again!Genuine Expedia guest review
"Great customer service"
Quick and easy, love the ride to the airport.Genuine Hotels.com guest review
Rooms are large and comfy, hotel has a good location close to dowtown. It also offers free shuttle to the airportGenuine Expedia guest review
It was a very friendly stay!Genuine Hotels.com guest review
"Convenient for us."
Not flash. Reasonable price. Pity about the people who smoke in and around non smoking rooms. No lift on one side which was a bummer. A bit noisy on the street front and a fair bit of aircon and plumbing noise also but you'll sleep if you're tired enough.Genuine Expedia guest review
"Cheap in more ways than one"
The hotel was filthy! Garbage and stains littered the hallway carpets. The room was somewhat cleaner but left me unwilling to remove my sandals and walk barefoot. The bathroom was in poor repair and only nominally clean. This hotel is definitely cheap for an understandable reason--GRUNGY!Genuine Expedia guest review
"Descent motel for a night"
Descent...but noisy and overpaid. In middle of downtown. Floors need to redone.Genuine Expedia guest review
"Conveient to walk down town shops,tourist visitors"
Stayed one day. Nice transport to airport. Good for short stay.Genuine Expedia guest review
"Convenient, fair price."
A quick stay before heading to Denali. Short walk to downtown, plenty of places to eat at nearby.Genuine Expedia guest review
Location a bit sketchy. Great cafe across the street for breakfast. Restaurant behind hotel had amazing margaritas.Genuine Expedia guest review
"Close to shopping"
Good hotel. Nothing fancy but ok for my needs. Walking distance to shops and resturaunts.Genuine Expedia guest review
"Nice Hotel at a great price"
I booked the hotel for my last two days in Anchorage; I had previously stayed at another hotel and wanted to be more centrally located thus, when the on line offer came up I booked the room. i was pleasantly surprised for the price: 5 walking minutes from downtown Anchorage, free parking, free shuttle service and free wifi and sat tv. The booking said […] free breakfast but, none was available. this was my only complaint. The staff was very friendly and the room very nice for its category. I could walk almost anywhere in Anchorage and did not need transportation. If you are looking for a clean, simple and well maintained room at a fair price this is a great location. Read moreGenuine Hotels.com guest review
Very convenient location for walking around the town. Nice Complimentary transportation from and to the airport. Nothing was fantastic but one thing was the breakfast, you have to cross the street to a diner. They have free options or take $3.00 off of any other meal on the menu. Make sure the front desk gives you vouchers before walking over. If you […] get the chance, there is a nice bike path along the coast 11 miles and bike rental on the way to the trail. Read moreGenuine Expedia guest review
"The worst one that ever stay"
When we book this hotel, we saw the pictures and thought it should be good. But when we check-in, first, the staff told us that there is no breakfast facility, if we want to eat breakfast, we need to cross the street to have it. This is hard to believe. Then, the room is small and noisy outside. Really terrible experience. Will never stay in this h […] otel. Read moreGenuine Expedia guest review
"Nice comfy rooms"
Basic needs meet friendly staff close to restaurants and mall!!! Plenty of parking not far of a walk.. will stay there againGenuine Expedia guest review
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