The hotel staff was generally quite pleasant and helpful. Unfortunately the facility and cleanliness was disappointing. The bathroom was dirty and there was hair in the tub. The walls were really thin and we could hear the neighbors through the wall and the traffic on the street.Genuine Hotels.com guest review
"airport shuttle reason we overnighted"
Staff friendly Hotel shuttle driver was very quick and kind and chatty The rooms do need updated It looks like the last up date took place in the late 80's Did not spend much time in the room when I did it was quiet Check out is 11am but was allowed to stay till noon Wanted to stay a little longer till 4pm they wanted to charge a half day rate Would […] only stay here for a short stay like I did any longer would need to stay at a better hotel Read moreGenuine Hotels.com guest review
The room was not cleaned well...there was a shirt in a corner at the base of a floor lamp and the mirror was not clean. was told I had booked 2 rooms upon arrival and after I showed my printed reservation thought that was tend of it until I checked my credit card activity and found I had been charged for both. It took several conversations and finally […] a call to Hotel.com to get it corrected. Read moreGenuine Hotels.com guest review
"walking location in downtown"
it wasn't that the room wasn't clean, it was. Its just very old and worn out. The window was broken open, so it was very loud. Towels are thread bare and rough. Summer hotel space and rates in Anchorage are a premium. So, keep your expectations low and it will be fine.Genuine Hotels.com guest review
The staff was usually helpful and courteous. Shuttle goes to the railway and the airport. The neighborhood had numerous empty car dealerships, so it was a little depressing, but I did not think it unsafe. It WAS, however, only a few blocks from a car rental office, so we were able to shuttle in from the railway, walk down and rent a car the next morning, […] and after we turned it in we took the hotel shuttle to the airport. The hotel is on the eastern edge of downtown, so you can walk there if you want. I think it maybe a mile to the Captain Cook statue; many things are a half mile or less away. The room was fine--nothing either outstanding or terrible. Breakfast vouchers were issued--two per room-- for the restaurant across the street; so breakfast isn't free, but it is subsidized. Read moreGenuine Hotels.com guest review
We had a nice stay and close to a good restaurantGenuine Hotels.com guest review
"Convenient, friendly, affordable"
Our group of 8 stayed here 3 times for just one night each during our 2 week tour of Alaska. The hotel and rooms themselves are very basic but sufficient, the service however is top notch. From the front desk to shuttle to housekeeping, everyone was friendly, professional and accommodating. We would stay again.Genuine Hotels.com guest review
The shuttle service from the airport was terrible. The people before us had been waiting for 1.5 hours to be picked-up. We took a cab to get to the hotel. The shuttle never made another trip to pick-up other people. I'll will never stay again nor will I recommend the hotel. If you offer shuttle service, you need to provide it!Genuine Hotels.com guest review
Reserrved two non-smoking rooms for our family of four. One room had a "smoked-in" smell, the other did not. That's my only complaint.Genuine Hotels.com guest review
"A very good hotel"
We were at Alaska for a family vacation and happy with this choice. The hotel is very clean, close to airport; they provide shuttle service, complimentary breakfast.Genuine Hotels.com guest review
"Great stay Downtown."
Breakfast is not on site so make sure to ask for the coupon for the Sizzling Grill across the street.Genuine Hotels.com guest review
"expensive for the price"
Pretty bare-bones. Room was clean but I had booked for 3 adults and 1 kid and needed a rollaway, which there was barely room for.Genuine Hotels.com guest review
Its Alaska, don't expect the rooms you have in the lower 48. the Guesthouse in on par with a Motel 6 but for the price it is a good deal. BTW it does not have a breakfast.Genuine Hotels.com guest review
Picked this hotel for location & offered shuttle pickup for both train & airport. Great to be downtown, safely walked to shops & restaurants. Hotel functioned as a place to stay overnight, catch shuttle next day - perfect for that but would not do an extended stay here. Room had a very nosy air/heat unit that went all night. The room had a smell to […] it, but overall was clean. Read moreGenuine Hotels.com guest review
I stayed for a couple of nights last week at Guesthouse Inn. I had booked through hotels.com and the rates were good, much lower than similar hotels. I was given a room at the top floor and was offered a choice between the one facing 5th ave and the one of on other side. Since we wanted Queen bed instead of 2 double bed I picked the one facing 5th Ave. […] There was some noise, but we were too tired anyway. The front desk person was really friendly and helpful. The hotel is pretty small and room itself was quite comfy, nothing great about it but was what you expect for the budget. We were just using this a place to sleep in and didnt spend too much time in the room as such and for that purpose this hotel was worth the money. There was coffee in the lobby and there was wifi too in the room, though signal was a bit feeble. They also had complimentary breakfast at Sizzlin Cafe right across the street and the food was good, much better than the continental breakfast rip off that most hotels offer. I guess I never expected to eat good hot food as part of 'Free breakfast' at a hotel, so this was pleasant surprise. Location was another plus for me as it was right in middle of downtown Read moreGenuine Hotels.com guest review
"Good for tourists interested in downtown sights..."
Overall very good, but I was staying there as a result of a doctor's appointment, and picked it because the promised shuttle. I had to leave my car at the spine clinic (where I had my spinal tap) as a result of sedatives leaving me unable to drive. I arrive at the hotel, and I find that the shuttle cannot drop me off, as it only goes to the airport […] (even though the clinic was on the route). So under the same circumstances, I would pick a hotel at a quieter hotel, nearer to my clinic. The location is very noisy, and may not be the best one for people that are in Anchorage for medical. Read moreGenuine Hotels.com guest review
"Great customer service"
Quick and easy, love the ride to the airport.Genuine Hotels.com guest review
It was a very friendly stay!Genuine Hotels.com guest review
"Nice Hotel at a great price"
I booked the hotel for my last two days in Anchorage; I had previously stayed at another hotel and wanted to be more centrally located thus, when the on line offer came up I booked the room. i was pleasantly surprised for the price: 5 walking minutes from downtown Anchorage, free parking, free shuttle service and free wifi and sat tv. The booking said […] free breakfast but, none was available. this was my only complaint. The staff was very friendly and the room very nice for its category. I could walk almost anywhere in Anchorage and did not need transportation. If you are looking for a clean, simple and well maintained room at a fair price this is a great location. Read moreGenuine Hotels.com guest review
"Good location, value& front desk"
Good location, value& front deskGenuine Hotels.com guest review
I was very disappointed with the service of this hotel! What attracted my attention to the hotel was a very reasonable price in which I was very impressed by, but I booked the wrong dates by mistake & so was charged for staying there. When I brought up my mistake to the manager tammy she was very rude & unhelpful. I even emailed her showing my mistake […] & asked if there was anything she could do or if she could apply/credit what I paid which was $109 to a future booking which was the actual date I intended(which I even asked while speaking to her)...still have not heard anything back. I WILL NOT BE ADVERTISING THIS ESTABLISHMENT EVER! Read moreGenuine Hotels.com guest review
okGenuine Hotels.com guest review
"Do not stay here"
Felt unsafe in the neighborhood. Never stayed even one night. Checked in and left within an hour. They still charged me for the night.Genuine Hotels.com guest review
I was really nice, hotel is located in the centre of Anchorage just off the main street. nice staff, room had everything we needed, coffee maker, hair dryer, we were able to store our luggage for a couple of hours after check out. The only thing - the bath, it needs to be drained. Overall experience very good. thanks!Genuine Hotels.com guest review
"Great location to a wait for airplane departure"
We had many hours to wait for our flight from Anchorage and found the Guest House Inn to be a perfect place to leave our luggage, walk around Anchorage, have lunch, rest and then leave for our flight. The hotel had a free shuttle to the airport and the people were very friendly!!! The rooms were small but comfortable and clean. Nothing fancy, but the […] price was right for what we needed. Great location and within walking distance to shopping and restaurants. Read moreGenuine Hotels.com guest review
It's a great hotel with great stuff. Location is perfect if you are interested in dining and shopping.Genuine Hotels.com guest review
Very satisfied.Genuine Hotels.com guest review
Not impressed at all... Found womens underware behind my toilet in my room! Location of parking was horrible and not enough of it. Would not recommend this hotel to any one....Genuine Hotels.com guest review
"Location is very good!"
GoodGenuine Hotels.com guest review
An initial problem with the door not opening with our issued cards was slow to be resolved, and in the end we asked to be moved to another room. Apart from this everything was good.Genuine Expedia guest review
Great location, rooms were relatively clean. Parking was very confusing, as one lot was being repaved.Genuine Hotels.com guest review
Good location. Good price and free transportation to our cruise departure.Genuine Hotels.com guest review
"great value for downtown motel"
the staff was very friendly and helpful. The room was clean and had a safe, flat screen TV with multiple Viewingn channels,and overall a great valueGenuine Hotels.com guest review
Staff is accommodating hotel needs up dating and is pretty clean.Genuine Expedia guest review
Hotel is not a bad place to stay in terms of walking to downtown Anchorage but the clientele is highly questionable. This hotel apparently is used by social services agencies for temp. housing. Many scary looking people hanging around. I did not have any troubles but I don't think I would stay there if I had my wife or the family with me. Parking is […] tough, VERY limited parking unless you want to park off the hotel grounds. Was worried the car would be broken into as the neighborhood is not the best. Wi-Fi is OK for basic email but don't expect to send any pictures of your Alaska vacation to anybody, pretty much useless for that or for viewing web pages that have any amount of graphics or pictures. Hotel condition is OK and clean. No breakfast service. OK for the price. Read moreGenuine Hotels.com guest review
"Good hotel in downtown Anchorage AK."
Good hotel the price right, clean, you can be pick up in Airport.Genuine Expedia guest review
The room was clean, the bed was comfortable, to me that's the best place to stay downtown. The hotel offers a shuttle from and to the airport. The driver and the front desk clerks, the people I met while I was staying there, were very kind. I can't think of anything I did not like!Genuine Expedia guest review
A great pace to stay in Anchorage. Convenient to everythng. Friendly staff, breakfast coupons to nearby restaurant. A good nights rest. Would definitely book this hotel again.Genuine Hotels.com guest review
"Walk to downtown"
Decent for a night's stay. Pretty clean and comfy. We stayed there for a fee hours after arriving at the airport at 1230amGenuine Expedia guest review
"OK Hotel...not so great neighborhood"
Staff was rude when I checked in, but check out staff and driver very friendly. Need faster wifiGenuine Expedia guest review
"I will never stay there again!"
The staff was kind, however the gave us a room that was not cleaned for some time. There was dried food on the remote control and the towels were very dingy looking. On top of that there were hair all over the room in the bed and of course the bathroom. I complained and the staff did give us another room, which was slightly better. But the refused to […] give back a refund. The surrounding neighborhood was not the greatest and there was a lot of homeless people around the entrance of the building. Also the entrance to the hotel was gross lost of spit littered the walk way. This whole experience was by far the worst hotel I have ever stayed at associated with hotels.com. Read moreGenuine Hotels.com guest review
"Room smelled really bad"
new rug or smelly cleaner -- unacceptable no fan in bathroomGenuine Expedia guest review
I chose this hotel to view the start of the Iditarod. Upon asking the front desk clerk for such a room, we were given a unit with a perfect view of the mushers as they rounded the corner of Cordova and 4th avenue. Imagine our enjoyment as we sipped hot lattes and ate a tasty breakfast in the warm comfort of our room, which was made possible by the microwave, […] refrigerator and coffee maker amenities. Parking is also included, unusual for a downtown, Anchorage hotel. Although the blankets were a little worn, the beds were comfortable. Clean towels, a very clean bathroom, free WiFi and a room safe were other much appreciated features. They allow pets, however, and we did listen to a yappy dog periodically, the only negative part of our stay. Read moreGenuine Expedia guest review
"Good downtown option"
The Guesthouse Inn is a very decent option for staying down town. The rooms are well kept and comfortable.Genuine Hotels.com guest review
"Good location and price"
The room was very comfortable. Nice to have a refrigerator and microwave as well as the coffee maker. Had a meeting at the Sheraton - a two block walk for half the price!Genuine Hotels.com guest review
"Seeing the sites"
Days was a typical low budget hotel, clean and functional. While a little noisy and difficult for parking, it was, all in all, a decent enough place to stay, as I was basically passing through...Genuine Expedia guest review
Everything seemed just a bit neglected & in need of cleaning, repair or replacement. The floor was buckling...tiles on bathroom floor were coming up, lumps under carpet in bedroom. Carpet in lobby & hallways was dirty. The room was too warm even though the thermostat was set at 60, and we couldn't have windows open because of diesel exhaust coming up […] from the street. There were people partying outside near our window all night also. Read moreGenuine Hotels.com guest review
"Good for big family"
My room has large size living with sofa bed and one bed room (2 queen bed) and kitchen. even my family was 7 including baby, the stay was comfortable.Genuine Hotels.com guest review
The room was spacious, clean & the staff was very helpful. My only problem was the heat - turned it to 60 and the room temp was around 85. Not a restful night.Genuine Hotels.com guest review
For the price, it was very good. Clean, comfortable, convenientGenuine Hotels.com guest review
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