didn't like overallGenuine Hotels.com guest review
Overall was regular ..... The beds are too soft but that usual on hotelsGenuine Hotels.com guest review
"El Paso Weekend"
I am a Red Roof member. The front desk lady was real nice and offered me and even my daughter a water. The next day at check-out I told her about the room missing the microwave. She assured me that on my next stay to mention it and they would change my room.Genuine Hotels.com guest review
"happy with price"
Pleasureable stay. Nice facility for the price. Area nice as well.Genuine Hotels.com guest review
"Ok for simple one night "layover" at best."
For a hotel claiming to have remodeled, our room must of been skipped. the same old fixtures where there. Bed was more comfortable than some, but have had better. The bathroom looked like your typical built in the late 70s early 80s. The marble walls to the shower had a 3 foot crack in it. And was siliconed very sloppy with a very contrasting white. […] And small spider cracks were all over the both seam where it met the tub. Our toilet would stick every time we flushed it and run until I went in by hand and fixed the problem. Overall, I would not recommend this for anything more than a quick stay when you are looking for something late at night on your way thru El Paso. On a very PLUS note, they are 100% smoke free. Read moreGenuine Hotels.com guest review
A/C too noisy. ,Genuine Hotels.com guest review
"Hotel is old and has stains all in the carpet."
Hotel is outdated and makes you feel uncomfortable.Genuine Expedia guest review
it was horrible ac was broke foul smell not good at all booked two rooms moved several timesGenuine Hotels.com guest review
"Surprisingly up-to-date and great service!"
After reading several reviews I had some reservation about booking this hotel but it was in a great location according to the venue we were participating in. Upon arrival, Ivan (whom I had spoken to the day before check-in to confirm some amenities) greeted us pleasantly and professionally and made our check-in process easy. He had just made fresh coffee […] too! The king size bed room was immaculately clean and the furnishing was tasteful and modern. I would recommend this hotel to anyone and I am so pleased with this entire experience! Read moreGenuine Hotels.com guest review
Great hotel for the price. I like Red Roof Inns because they are dog friendly and pet fee free. They don't have any great area for dogs though. Many have grass, this one does not. Big rocks that are hard on paws. Did find a nice park within a 5 min drive though.Genuine Hotels.com guest review
"Convienient, Clean, Safe"
The deluxe King was huge, quiet and clean. Nice area was very safe. We are big fan of Red Roof nowGenuine Hotels.com guest review
"Red Roof Inn El Paso Tx"
Great experience rooms were clean and the staff was very generous.Genuine Expedia guest review
I was good. Although the shower didn't have enough water pressure.Genuine Hotels.com guest review
was only there to sleep. could benefit from a small continental breakfastGenuine Hotels.com guest review
Was very clean, the king room was very spacious and had clean bathroom.. Tv not that great but overall great hotelGenuine Expedia guest review
Didnt like the staff very grumpy with the clients doesnt have a breakfast time or at least apples during morning bur ac work very nice and beds are awesomeGenuine Expedia guest review
If I knew the hotel has poor quality, I would not book the hotel.Genuine Expedia guest review
"Check in check out"
I was in a rush, boom boom boom got in and out good service. Only one person at the desk but he was fast. Luckily he wasn't too stressed to be kind. Still another person would have made good service to great service.Genuine Hotels.com guest review
"A/C do not work"
I wouldn't recommend this hotel at all unless you really need the sleep. Temperature of the room that we got was horribly spitting fire! I'll be going back to the Marriott.Genuine Hotels.com guest review
"wifi not working"
Less convenient than East-side El Paso hotels. Internet wifi was not working.Genuine Hotels.com guest review
"Value but not luxury"
No hair dryers, pool closed with different excuses, no breakfast. Quiet & clean every day. Great climate control. Location on the west side perfect. We stayed 6 nights & liked the value.Genuine Expedia guest review
"Clean room, everything else not so much"
The hotel service was pretty poor, location was great for us, north end of town. The cost of the hotel was the reason we chose it, otherwise we would have def stayed somewhere else. The hotel in general, ie. halls etc. were pretty dirty. Our room was clean, but needs updating. Overall an OK hotel for the price.Genuine Hotels.com guest review
"OK except for the hot water"
The hotel was about what I expected. Room was quiet and AC wasn't noisy. Bed was average interspring mattress, nothing outstanding. The biggest problem was the water in the shower was not hot. I reported the problem during my stay but nothing changed.Genuine Expedia guest review
"You get what u paid for."
Arrived late at night (midnight) and had to wait for front desk person to come in the hotel. He was just walking around outside. We pulled around the back to go to our room and a couple individuals were walking around with hoodies on and their heads down. Scared for my family we rushed in the room. Also heard a lady yelling at somebody all night. Never […] again. Room wasn't very nice either. Read moreGenuine Hotels.com guest review
"very reasonable price. nice hotel"
had a really nice stay. staff was friendly and helpfulGenuine Hotels.com guest review
"OK stay at the Red Roof"
Some of the staff were very helpful And friendly others not so much. But the stay was pretty good. Loved the coffee there.Genuine Expedia guest review
"Great for the price"
New rooms, very friendly staff, great location. Excellent no frills, low bills hotel.Genuine Expedia guest review
Very good hotel for the price. I would stay again.Genuine Hotels.com guest review
"Huge room, small price"
Huge room with a king size bed and large workspace made this the ideal local hotel stay when my house had water damage. No breakfast but with WalMart and three restaurants right across the street, food is no problem.Genuine Hotels.com guest review
"Comfort + Price = Value"
Stayed in a very clean, comfortable Superior King with fridge and micro for the lowest rate in the El Paso Westside while my house dried out from a water problem. Right across the street from WalMart so very easy to stock up on whatever is needed. This hotel is newly renovated and 100% non-smoking. No frills like breakfast, but for the price, who c […] ares? Read moreGenuine Hotels.com guest review
"my room was already booked and they still gave me"
my room was already booked and they still gave me the keys for that room, I got in and there was people already sleeping in the beds, I had to apologize (even though I paid for the room) and had to go back to the help desk. I asked to speak to the manager but they told me he/she was not working that day until next morning. I left my information at the […] front desk so I could be contacted. I went back to my "new" room and tried to sleep after driving all day. I was not able to sleep at all just thinking that they might do the same mistake and some random people would show up to my room. It was horrible having that feeling. Next day I tried to speak to the manager but he/she had not arrived yet. I left my information again to be contacted but nobody has ever called. My experience was a total disappointment. Read moreGenuine Hotels.com guest review
In the description it read "completely remodeled in 2012" which in my opinion was false. The sink was all scratched and dark around the drain, the bathroom door had a repair in it, the carpet was stained in several places, and the "security" latch was obviously loose.Genuine Hotels.com guest review
"Good for dirty sweaty people"
My room smelled like body odor. I had to go buy a can of febreeze and thy still didn't take the smell away. I would have told the staff but they were never at the front desk. There was no hair dryer, the toilet and tub weren't clean. The carpet was so gross that I wore my shoes the whole time. Not the worst hotel I've stayed in but definitely close. […] But i will say that the bed was comfy. Read moreGenuine Expedia guest review
my stay here was awesome. The staff was friendly. The room very clean, and area was safe feeling located near interstate and food. I would go back and stay.Genuine Hotels.com guest review
"average room - good price"
Smoke smell in room. Out of coffee in the AM..... half the price of nearby hotels -- it was ok for the guys but would not take my wife and kids there.Genuine Hotels.com guest review
The first night there was comfortable ..... The second night was different. The bedding smelled of smoke. It is a non smoking hotel but it stunk.Genuine Hotels.com guest review
this was a really nice hotel I will recommend this hotel to any oeGenuine Hotels.com guest review
excellent value for the money.Genuine Hotels.com guest review
i will stop here again because of price, location, and cleaniness of roomGenuine Hotels.com guest review
Just okGenuine Hotels.com guest review
This is a decent hotel for the price and easily reached from the interstate. The building is older but the room was large and well-furnished. For the one or two night stay, it is very good. I would not recommend it if you were having to stay for several days as it is shy on some amenities.Genuine Expedia guest review
Their customer service is FANTASTIC. We accidentally left an electric razor plugged into the wall of our room. Not only did they locate it, but they called us all the way in Mexico where we live, and offered to send it by mail. Ivan, who was at the desk when I called, offered to take it to the post office in his OFF hours and make sure we got it promptly. […] He then called us numerous times to give us updates on the situation. We will be staying here again! Thank you, Ivan!! Read moreGenuine Hotels.com guest review
"Good for what you pay"
Needs to be updated , but perfect for a couple nights , very convenient location next to walmart , crispy cream donuts and the movies are all within a block .Genuine Expedia guest review
"updated but still a little tired looking."
I found the room to be a little tired; the lining on the tub was caulked poorly and the paint job around the key holes created a foreboding feeling. The paint job was sloppy. Fortunately the rooms were nicer than anticipated though not the nicest red roof I have ever stayed at.Genuine Expedia guest review
"U get what u Pay for"
We arrived to take a shower ! And in the middle of it ! They shut the water down cause a pluming issue! Wife was left with shampoo ! And an hour later we get a warming in the middle of the night ! Woke us up ! No water and a real bad security door won't stay there againGenuine Hotels.com guest review
"It was Satisfactory"
The room was ok. If you are not picky and need something affordable, this is a good place to stay. I feel it could have been a bit cleaner- Carpet needed more detailed vacuuming. Bathrooms need to be updated big time. The shower has this weird color background that makes it look yellowy (But its clean). The front desk was great. VERY polite and helpful. […] I liked the location- it right by the highway and mall. Overall, I got what I paid for. Read moreGenuine Hotels.com guest review
The hotel was very pet friendly. I have two dogs and the Red Roof Inn worked out well for us and the dogs.Genuine Hotels.com guest review
I guess you get what you pay for. This place was not the greatest and the cleanist. I was afraid to take my socks off. Location was good lots of places to eat that you could walk to. Would not stay there againGenuine Hotels.com guest review
This is one of the dirties hotel I stayed in....I had their deluxe room and trust me there was nothing deluxe about it....it had a king bed but in such a poor condition that none of us could sleep an ounce...the carpet...wow..disgusting..black...check in and checkout was easy ...and the hotel is located in a convinient place. But there are plenty of […] other places around it..so I will not stay here again...I will go with other hotels...my rate was $63/night...which is outrageous for the quality.. Read moreGenuine Expedia guest review
This was the halfway stop for our trip from Texas to Los Angeles. We just wanted a place to get a good nights rest before getting back on I-10. This is a budget hotel. It's clean, has average comfort beds and the shower had plenty of pressure and hot water. The location is great. Plenty of restaurants close by. I'd stay here again.Genuine Hotels.com guest review
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