Very good hotel for the price. I would stay again.Genuine Hotels.com guest review
"Huge room, small price"
Huge room with a king size bed and large workspace made this the ideal local hotel stay when my house had water damage. No breakfast but with WalMart and three restaurants right across the street, food is no problem.Genuine Hotels.com guest review
"Comfort + Price = Value"
Stayed in a very clean, comfortable Superior King with fridge and micro for the lowest rate in the El Paso Westside while my house dried out from a water problem. Right across the street from WalMart so very easy to stock up on whatever is needed. This hotel is newly renovated and 100% non-smoking. No frills like breakfast, but for the price, who c […] ares? Read moreGenuine Hotels.com guest review
"my room was already booked and they still gave me"
my room was already booked and they still gave me the keys for that room, I got in and there was people already sleeping in the beds, I had to apologize (even though I paid for the room) and had to go back to the help desk. I asked to speak to the manager but they told me he/she was not working that day until next morning. I left my information at the […] front desk so I could be contacted. I went back to my "new" room and tried to sleep after driving all day. I was not able to sleep at all just thinking that they might do the same mistake and some random people would show up to my room. It was horrible having that feeling. Next day I tried to speak to the manager but he/she had not arrived yet. I left my information again to be contacted but nobody has ever called. My experience was a total disappointment. Read moreGenuine Hotels.com guest review
In the description it read "completely remodeled in 2012" which in my opinion was false. The sink was all scratched and dark around the drain, the bathroom door had a repair in it, the carpet was stained in several places, and the "security" latch was obviously loose.Genuine Hotels.com guest review
"Good for dirty sweaty people"
My room smelled like body odor. I had to go buy a can of febreeze and thy still didn't take the smell away. I would have told the staff but they were never at the front desk. There was no hair dryer, the toilet and tub weren't clean. The carpet was so gross that I wore my shoes the whole time. Not the worst hotel I've stayed in but definitely close. […] But i will say that the bed was comfy. Read moreGenuine Expedia guest review
my stay here was awesome. The staff was friendly. The room very clean, and area was safe feeling located near interstate and food. I would go back and stay.Genuine Hotels.com guest review
"average room - good price"
Smoke smell in room. Out of coffee in the AM..... half the price of nearby hotels -- it was ok for the guys but would not take my wife and kids there.Genuine Hotels.com guest review
The first night there was comfortable ..... The second night was different. The bedding smelled of smoke. It is a non smoking hotel but it stunk.Genuine Hotels.com guest review
this was a really nice hotel I will recommend this hotel to any oeGenuine Hotels.com guest review
excellent value for the money.Genuine Hotels.com guest review
i will stop here again because of price, location, and cleaniness of roomGenuine Hotels.com guest review
Just okGenuine Hotels.com guest review
This is a decent hotel for the price and easily reached from the interstate. The building is older but the room was large and well-furnished. For the one or two night stay, it is very good. I would not recommend it if you were having to stay for several days as it is shy on some amenities.Genuine Expedia guest review
Their customer service is FANTASTIC. We accidentally left an electric razor plugged into the wall of our room. Not only did they locate it, but they called us all the way in Mexico where we live, and offered to send it by mail. Ivan, who was at the desk when I called, offered to take it to the post office in his OFF hours and make sure we got it promptly. […] He then called us numerous times to give us updates on the situation. We will be staying here again! Thank you, Ivan!! Read moreGenuine Hotels.com guest review
"Good for what you pay"
Needs to be updated , but perfect for a couple nights , very convenient location next to walmart , crispy cream donuts and the movies are all within a block .Genuine Expedia guest review
"updated but still a little tired looking."
I found the room to be a little tired; the lining on the tub was caulked poorly and the paint job around the key holes created a foreboding feeling. The paint job was sloppy. Fortunately the rooms were nicer than anticipated though not the nicest red roof I have ever stayed at.Genuine Expedia guest review
"U get what u Pay for"
We arrived to take a shower ! And in the middle of it ! They shut the water down cause a pluming issue! Wife was left with shampoo ! And an hour later we get a warming in the middle of the night ! Woke us up ! No water and a real bad security door won't stay there againGenuine Hotels.com guest review
"It was Satisfactory"
The room was ok. If you are not picky and need something affordable, this is a good place to stay. I feel it could have been a bit cleaner- Carpet needed more detailed vacuuming. Bathrooms need to be updated big time. The shower has this weird color background that makes it look yellowy (But its clean). The front desk was great. VERY polite and helpful. […] I liked the location- it right by the highway and mall. Overall, I got what I paid for. Read moreGenuine Hotels.com guest review
The hotel was very pet friendly. I have two dogs and the Red Roof Inn worked out well for us and the dogs.Genuine Hotels.com guest review
I guess you get what you pay for. This place was not the greatest and the cleanist. I was afraid to take my socks off. Location was good lots of places to eat that you could walk to. Would not stay there againGenuine Hotels.com guest review
This is one of the dirties hotel I stayed in....I had their deluxe room and trust me there was nothing deluxe about it....it had a king bed but in such a poor condition that none of us could sleep an ounce...the carpet...wow..disgusting..black...check in and checkout was easy ...and the hotel is located in a convinient place. But there are plenty of […] other places around it..so I will not stay here again...I will go with other hotels...my rate was $63/night...which is outrageous for the quality.. Read moreGenuine Expedia guest review
This was the halfway stop for our trip from Texas to Los Angeles. We just wanted a place to get a good nights rest before getting back on I-10. This is a budget hotel. It's clean, has average comfort beds and the shower had plenty of pressure and hot water. The location is great. Plenty of restaurants close by. I'd stay here again.Genuine Hotels.com guest review
First of all when I arrived it was like I inconvenienced them trying to check in. The front desk lady delores was so rude. My room wasnt ready at three o clock and had to wait in my car with three kids for an.hour. no Wi-Fi in my room. There was gigantic holes in the ceilings of the third floor. Loud banging all night long from follow guests. A terrible […] smell. No breakfast was served like stated. No organization from the front desk. Everyone should be fired. Never stay there again. Read moreGenuine Hotels.com guest review
"close to freeway"
convenient to the freeway and eateries.Genuine Hotels.com guest review
"red roof el paso hotel"
Rooms in pictures shown in website look way more beautiful than what they really are.Genuine Hotels.com guest review
"Not a bad crash pad"
Not a bad spt to crash. Wall mart across the street, Chilli's across the street, right next to the freeway. Desk staff was great and helped me find a nearby place to watch a fight. Check-in/out fast and easy. NOt the fanciest but for the price, as good as can be expected.Genuine Hotels.com guest review
"Smells like cigaret"
All over the room smells a lot of smoke area, it was a non smoking roomGenuine Expedia guest review
I only stay one night but the room was very nice and clean. I would recommend my family and friends to stay theirGenuine Expedia guest review
"No breakfast, but comfortable beds"
I had to keep extending as this was for my husband's hospital procedure. They were very accomodating. The room was good for the money. The staff very helpful when asked. The cleaning crew tended to smoke outside the rooms they were cleaning so there seemed to be a smoke smell most of the time when exiting your room. Not in the room though. This was […] ground floor. I'll stay there again. Read moreGenuine Hotels.com guest review
I stayed before and it truly make a difference with the renovated rooms. Some of the furniture looks old but it is still ok.Genuine Hotels.com guest review
Clean Room & Facility. Friendly & Helpful Staff. Close To Eats & Shopping. Great Stay.Genuine Hotels.com guest review
"Not bad, price is right"
About average for a Red Roof Inn. The room was just redone, so it was clean and problem-free. About average all around.Genuine Expedia guest review
"Our room was seriously dirty"
I found take out boxes in the fridge of food that was going bad already. The bathroom had hairs on the floor. Overall, the cleanliness was lousy.Genuine Hotels.com guest review
Nice and quietGenuine Hotels.com guest review
It was great they have done some remodeling in the rooms new TV's.Genuine Hotels.com guest review
"Very convenient location!"
Outstanding rates and very convenient location!Genuine Hotels.com guest review
The room was very dirty and the guy at the the front desk told us we had to take it up with the manager the next day instead of giving us a new room. The manager did say he was very sorry that happened and made the rest of our stay fineGenuine Hotels.com guest review
"close to everything but prefer otherhotel"
The place needs some work hopefully it will upgrade it said spa n pool they aren't there at the location room service wasn't the best location good but I have seen betterGenuine Hotels.com guest review
There was no hot water in the sink. The beds were old and uncomfortable. The air conditioner was noisy. The drapery had cigarette holes in them. For a no-smoking establishment it smelled nasty. Will never stay at this establishment again.Genuine Hotels.com guest review
It was low priced and we were concerned about the homeless person in the lobby. The person at the service desk allowed us to check in early. That was great!!! Beds were super small but we were tired. We won the horse race and enjoyed the visit.Genuine Hotels.com guest review
"great value on the west side."
Clean and comfortable room at a really great price.Genuine Hotels.com guest review
The worst hotel I have been it in my 50years! The front desk guy was rude and needs to find a new job.Genuine Hotels.com guest review
your clerks were very curtious and helpfulGenuine Hotels.com guest review
"Red Roof Inn El Paso"
Tidy room. Carpet mildly dirty. Quite, comfortable, inexpensive.Genuine Hotels.com guest review
the recepcionist was not gentle, they didn´t clean my room completely (the floor was dirty), I needed another towel and they didn´t want to give me one.....etcGenuine Expedia guest review
My overall stay was average, but at checkin the person attending the front desk was not at all friendly. Did not say "hi" or "how can i help you". Made us feel more like a bother to him than anything else. Wouldn't want to stay at this location again.Genuine Hotels.com guest review
"cleaning of the room"
We arrived around 4 PM to find the room uncleaned. was told by cleaning lady that it was next to do. Five minutes were spent on the room and not once was vacumm removed from her cart. Then she had to tell me she was sick and did not feel like working.Genuine Hotels.com guest review
"Great for family on the go =) close to restaurants"
I've stayed here in the past and found the rooms very comfortable. I found the beds very comfortable and soft, roomy and close to I-10, Cracker Barrel, Chili's, Bank of America and other shopping nearby. The King size bed I had in my room was more comfortable bed in my own home. I had a late check-in and they had a roll-a-way bed for m y son already […] in the room =) Zeke was great in checking me in, and Ivan was a great help early in the morning. I look for forward to future visits to this hotel =) ... El Paso is a half way point between McAllen, TX and Los Angeles, CA, so I plan my stops, meals and resting place. Read moreGenuine Expedia guest review
"Disappointed, I read the reviews before booking"
I had checked reviews before booking this Inn. Am horrably disappointed. Room had a ring of dirt and dust around the edge where vaccum could not reach the wall. The carpet had a couple of rolls that were almost high enough to trip over. There was a plastic piece that socks are attached to when you buy them on the floor behind the front door. There was […] something in the sink besides the cracks and rust...not sure what it was but was grossed out. How anyone could of oked that room to be rented is beyond me. It was at the back of the hotel. when we arrived they gave us a third floor room. But we have a small dog. The clerk said that did not matter... I said if you have a first floor room ready it would be easier for us.That is when we were given the dreadful room. But he never said a word about the condition of the roomafor all I know they all look like that. They offered us another room but after 13hrs on the road we just were tired of moving. Read moreGenuine Expedia guest review
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